Paid for insurance and had my furniture ruined due to an infestation of rodents and mold from an apparent leak and couldn’t get my claim in.
Damien Santiago | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Menands
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Merci
xiomara rodriguez | Expérience généraleBathroom was dirty. Received a email that I moved out of both units we I only moved out of the 10x10 not the 5x5.
RHODINACARMEN SMITH | Premières impressionsWasn't well lit, other than that I have no complaints
Shane Talarico | Expérience généraleVery good service I still have A unit at the location.
Donell Ward | Expérience généralevery helpful staff. best location in the area.
Alan Feldman | Premières impressionsWhen there was a hiccup with my final charges, I pointed it out, they investigated and then quickly fixed it. Very professional!
Robert Klingenberger | Expérience généraleThe site was no longer staffed. They raised the rent on me right after I moved in. Employees at the nearest location were generally too preoccupied to help me. Confusions with my debit card led to several late fees.
Sherry Roberts | Expérience généraleI didn't give an answer for #5 because the storage unit is in an outside facility. So I guess it could say it was clean in that there wasn't a lot of trash & grass area appeared well maintained, but when I think of the mice droppings in my unit around my personal items it's hard to say yes to this question.
Kori Bullock | Expérience généraleEverything was good
DONNA DEFREEST | Expérience généraleThank you. Everyone I worked with were very kind and respectful. And very helpful. Customer service was excellent. Purchased boxes and wrapping which were perfect for my move. Thank you again. Just one thing. The restroom at the storage site needs attention. Take care
Sue Walter | Expérience généraleThe general manager was so kind and helpful with me finding the perfect storage unit and the right truck for my move! This is my first time moving so I appreciate the wonderful help and advice. All staff was alert and welcoming when I walked in the door despite it being busy.
ashly green | Premières impressionsPeople at the office were great, but the app and move out process was not smooth - App was constantly down and did not work when I needed to vacate the unit. Ended up being charged late fees but this was resolved by the office staff quickly. It's funny to me that this survey doesn't mention the app which is the only thing that caused trouble
Andrew Dziuba | Expérience généraleI needed the service and uhaul was there for me. Merci
Robert Gibson | Premières impressionsThe office staff were very friendly and efficient. It was a pleasure to do business with them.
Tyler Kattrein | Expérience généraleGreat as Always
kenneth glover | Expérience généraleVery good manger and staff
ABDOULIE JOHNSON | Expérience généraleGreat employees.
Latonya Jackson | Expérience généraleI think it not in the most secure place to go by yourself. And it's accessible by anyone. When leaving I saw 2 unit broken into
Tasheka Excell | Expérience généraleAs a business owner I have recommended and used units quite a few times in the last passed years always find it very convenient for long term and short term and for the future will keep using it thank you
Alphonso Gavin | Premières impressionsYou took my reservation for a room indoors to tell me when I arrived to tell me you do not have a indoor room for me.
Gregory Bell | Premières impressionsExcellent
SHARON RICHARDSON | Premières impressionsAll the staff was helpful and very polite.
shalista hill | Expérience généraleThere was one glitch at the end- when I arrived (with a moving crew) to empty the locker, my locker was double locked with a note that I was denied access for lack of payment. This was not true: I had a receipt for the month's automatic payment on my phone. Next, the office at the Simmons Lane lockers is now closed, so I had to leave and go to the Broadway office to resolve the problem, leaving my movers waiting. However, the mistake was discovered and easily resolved, so it was not a major inconvenience.
Pamela Clements | Expérience généraleAt a later time and it’s Tameecka White-Jones kind of a manager issue not for comment
Tameecka White-Jones | Premières impressionsStaff went out the way to help in bind
shalista hill | Premières impressionsContract was cancelled
SACHIN KAPALE | Expérience généraleAfter making contract and taking money they cancelled the contract. When I called U haul 1-800 number they said everything is setup and you can go there.
SACHIN KAPALE | Premières impressionsManager and employees are very customer oriented. Very thorough and pleasure to work with. Facility was clean and bright. Outside storage area is secure and has easy access via card reader.
Sue Walter | Premières impressions"Gold stars" to various courteous staff- in person; an on the phone; and at facility.
judith norrish | Expérience généraleI miss that no one is there now. I felt safer knowing someone was physically at Simmons lane facility.
Brigitte Gaston | Premières impressionsIt's easy to find storage units. But it is not easy finding consistently helpful and friendly staff, which this location has. They do a wonderful job, which is why I've used this location on and off for the last 4 years.
mike vining | Expérience généraleThey charge me for a unit that I don't have. the biggest scam ever! never again I don't care if I have to stay in a mission with all of my things.
Oneil Sutherland | Expérience généraleI just want to thank Steve for help me out for over 4 years over here he was a real gentleman I will be doing business again talk to you later
Jake Small | Expérience généraleThis is the place to store your valued item. Steve, the staff person, was exceptionally helpful, pleasant & timely. Great job!
peter M douglas | Expérience généraleVery courteous, responsive staff for check in
oilver cole | Premières impressionsThank You , Didn't need the storage unit for over a month Moved out on the 1st and returned the key to the store attendant..so there should not be a payment for next month from the date I moved in only stayed in storage for a few days ..for the free month after moving from NYC to Menands uhaul Storage unit ..please no monthly charge storage is removed ..Thank you questions call 718-607-6390
Vikki Ervin | Expérience généraleThe fellow in the office was extremely friendly and professional. Explained everything and got me squared away quickly. Great guy to work with.
Tyler Kattrein | Premières impressionsInside staff could be a little more attentive to customers..
Vikki Ervin | Premières impressionsGreat prices and amazing service Love it!
TAMERAMARIE MILLER | Premières impressionsGreat service the day I attended. He helped us out a lot and will recommend that location.
Edward Egerton | Premières impressionsWould have given 5 stars but someone moved into my spot while I was out and the staff couldn't get them to move. I had the spot from when the place opened and it was very convenient. Afterwards I kept being moved around...not so convenient
marty goldblatt | Expérience généraleIt leaked and they had changed the lo KS on all the u it's and had the keys for the tenant butnever told them it was changed. I closed this account over 3 years ago and still being billed after speaking with multiple representatives who each claimed to handle it. Very disappointing
Ikisa Bradley | Expérience généraleThis is a great place for outdoor storage. Staff is very helpful and knowledgeable. I'll be back with my RV.
Maureen Stone | Expérience généraleVery Professional & easy to do business with!!!
Victor Nelson | Premières impressionsDid not have the promised accessories
thomas OKULAVery polite guys that work here
CHELSEA Blackwell | Premières impressionsI've been using this particular facility on and off ( seasonal) for 3 years. These guys are the BEST!!! PERIOD. The BEST!!!!!!
DOUGLASS MCDONALD | Premières impressionsVery excellent good
KURTJAMEEL JAMESI can only say continue as you are. Everything was so convenient and quick.
MARYANNE MILLSSteve was awesome and very helpful!
meghan capone | Expérience généraleKevin the UHaul rep was outstanding!
THOMASJOHN CORRADOThe best of all u-haul locations I have ever done business with.
JOHNR FISHHELPFUL AND COURTEOUS
BRADLEYEDWARD BYERManager that checks in the vehicle always charges for fuel even with the vehicle being returned with the proper amount of fuel. This is the 2nd time he's done that. Hopefully the other Menands location opens soon so I don't have to rent from this location again.
MOETELAINE SLAUGHTERThis location was easy to find and the attendant was knowledgeable and helpful I will definitely use Uhaul again if I need a truck/van
KATHERINEELEANOR STERNBACHI stored my stuff for 11 years, and never had a problem. I appreciated how helpful the staff was. Great job. Tom Bulger
THOMAS BULGER | Expérience généraleKevin at the Menands location was efficient and expeditious…He was reassuring and practical and he helped me navigate the best option for my move, truck rental and storage. Great outfit. Thanks.
david lansbury | Premières impressionsIt's vary help full thanks
SAMUELM BOTTEmployee who was working at the time of pick up and made pick up super easy. Employee who was working at the time of drop off made it super easy to drop off as well.
Kahdesha JosephMore advertisement most people don't even know the location is there
TIMOTHY MOOREThe customer service felt authentically friendly. I was having a tough day and did not expect UHaul front desk to brighten my day enough that I could power through the rest.
ISRAEL LIDSKYGreat experience, excellent service and staff!!!
Rhonda scottSo helpful!!! I definitely recommend
Renee Falzone | Premières impressionsThe only issue I had was that the odometer reading it was about 20 miles above the value written in the contract which means I payed for about 20 miles I didn't run
Hesham HassanEasy drop off location and personnel were friendly and helpful.
Catherine BiegEveryone was very kind in assisting with my multi day rental. Then I rented a storage unit at 139 Broadway in Albany, NY.
KIMBERLY PICKENSNo complaints! The truck was clean and capable, and Steve (the owner) was friendly and got me out the door quickly. I'd certainly come back if I ever needed a truck again.
Blaise PiotrowskiThe staff was extremely kind and helpful
therese colette | Expérience généraleIt is not quite clear where trucks should be parked.
Russell ThompsonReserved a 15' truck. Got there to pick it up. Had to wait 20 minutes for the person to show up to work. Sign on door said they opened at 7am (that was the time I showed up to pick the truck up per my reservation) but no one was there until 720. Once we were able to go in we were told the truck was not reserved to us. I had a confirmation number and a screen shot of the reservation on my phone and showed him. He apologized but said we were unable to use the 15' truck as they only had one and it was reserved to another person at 9/930. We told them we only needed it to move a couple things and would have it back by 9. We were still told we could not use the truck WE RESERVED. My fiancé and I both started to get frustrated and asked what we could do since we were already at this location. We were told we could use the van ( That is MUCH smaller) and it would be 20 dollars for the day and we wouldn't be paying for mileage but we would just need to return it will a full tank of gas (which is normal) we agreed and started filling out paperwork. We were then asked for how many miles we would be going. We didn't really have time to be fooling around as it was already 40 minutes past our pick up time. We signed paperwork and were told for the inconvenience we would have some money taken off once we get back for not being able to use the truck. Once we dropped it off a different guy check us back in and told us there was no notes in the system about money off for the wrong moving vehicle and then was told we needed to pay 85$ for the van. We explained what happened earlier in the day and that we were told there is no charge for mileage but since the first employee was incompetent and didn't put notes into the system there was nothing he could do. I normally use U-Haul to move stuff as they are more reasonable then some other company's. But this experience has made me think twice about using U-Haul the next time I need to move a couple things.
ASHLEYLYNN GRACEGreat customer service, and they went above and beyond to meet my needs.
TYRONEJ MUNGUIAThe only issue we had was with returning the truck. When you return the truck it asks for your location services and there's not a strong connection in that location. We followed the instructions to allow Uhaul to pick up our location, but it didn't work. We tried from two phones. The Call center gentlemen was very helpful and gave us the instructions. I didn't need the truck for the second day so I wanted to make sure I returned it properly and w/in time . My suggestion to the IT dept. when returning rather than having it pick up a WiFi location just have the ability to select the location where you're returning the truck, like you do when you place the order. Other than that everything was smooth and the gentleman in the office was kind and helpful. I would recommend to a friend and will be a repeat customer when I need to move my belongings out of storage. Merci.
TINAM CHERCHIOI requested a review of fees due to 139 Broadway Uhaul inconvenience
MAYAHJOSEPHINE BRIGHTthe young woman at the bway in Albany office was INCREDIBLE! I am so sorry that I didn't get her name. SHe was incredibly helpful and efficient.
therese colette | Premières impressionsKevin Ramlochan was great. Friendly, professional, and made me feel very at ease with my rental!
SUSANC HUPPE1. The customer service was terrible. 2. You should warn people up front the additional items they may need to provide if the person can't "verify" them up front. Most people don't carry a passport or have 2 people ready next to the phone
Shikole StruberThe staff is top notch and everyone I encountered, especially the gentleman who helped when there was confusion over my rented space location, were very courteous and helpful. I would've stayed over the winter but we recently purchased property where I will store my boat during the cold months. I will be back in the spring if there is room.
Charles Rockwell | Expérience généralethe app did not work when trying to return the keys. My cellular data was fine, and I even had wi-fi from the u-hail location, but I couldnt upload a photo that was requested. Please improve the app. I will choose Penske next time.
GREGORY FITZGERALDKeep the current staff, Stevie and Julius were polite and knowledgeable. I enjoyed working with them.
WAKULLA CHRISTIANThe staff was friendly and efficient
Paul SchroederRepeat customer. Nuf said. ;)
Felix Ortiz | Online Move InClerk gave me a hard time for wanting to read the the contract. Wanted to close early. Was rude and disrespectful.
ROBERTROYCE BEARDdriveway has some significant potholes
PETERBOOTH CAREYThe person at the counter was more than helpful. After a terrible experience with a uhaul truck he went above and beyond to help us.
Kelly Phoenix | Online Move InGreat experience, clean van, friendly and courteous counter help
PETERJ ILLENBERGNo comment
christine crumedy | Expérience généraleThe check engine light was on , the radiator level light was on . There was short in the lights they would blink when you hit a bump.
DANIELF COLEI would like to give a kudos to Kevin for such amazing, kind customer service. Great communicating, and speedy service.
Crystal Robinson | Premières impressionsThe employee was an hour late from opening. No one explained that I could use the app to get the key to the truck and the truck was not very clean in the back.
Deanna WetmoreI was originally supposed to return my uhaul to another location in Albany. I called customer service to have this changed to the Menands location, a bit closer to my home. The person said it was taken care of. It turns out that it was not and the Menands location was not expecting me. In addition, the employees at the Menands location did not come out to greet me even though I pulled up to the sign that states "wait in your equipment and someone will come out to help you return your uhaul." So, I sat there for 10 minutes. When I finally went inside, I saw that both employees were sitting at their desk with no other customers in the store. They weren't even on their computers doing work. This was incredibly infuriating.
Ian RyanThe location was difficult to find and that was the only draw back. I will use this location again, now that I know where it is.
Maria HebertNothing. Give these guys a raise!
JIMMIE SIMMONSVery knowledgeable Friendly Quick and easy set up Even better service when I was leaving The gentleman helped me direct the uhaul since I had a 26ft one haha
Nicole Catanzarita | Expérience généraleThe employees were friendly and helpful. It was a good experience.
PAULHENRY BARTOSIKNice facility!!!
kenneth glover | Premières impressionsCheck-in and return process very smooth. Men in the office were wonderful. Website for booking was easy and quick.
John StarzecChristian (uphaul Menands, NY rep) was awesome to deal with. Great guy.
george bevingtonKevin, Menands location, was awesome!
Dino KattatoI like the service at 40 Simmons lane.
Donell Ward | Expérience généraleThe pictures are good, but they don't represent the condition of the windshield once you are in the vehicle. As I looked at the picture, things looked good, but yet there was crack and while from a rock in the windshield. But once you complete the visual inspection from the front of the vehicle, there is no easy way to see or document the issue.
Robert GeurtzeGreat place to rent everyone is nice there
JOHNJOSEPH FARAGONNot much. Service was exemplary.
JAMESJ PASCARELLAThe manager was the most kindest and professional bar dealing with issues than I’ve ever encountered at any establishment
Donald White | Premières impressionsThe cover on our travel trailer had come off in bad weather and they called to let us know what happened,nice to know they monitor the lot and pay attention to details! Excellent and helpful staff.
suzanne godard | Expérience généraleFriendly and helpful staff
Eric Anker | Premières impressionsI reserved my UHaul over 1 week in advance to moving. We had a very busy day planned and we're on a strict schedule. I filled out my whole check in, just for the keys to not be in the lock box. after calling customer service, I had been redirected 15 minutes AWAY from my house, to this location. This added extra mileage to my service that I did NOT intend for. The whole experience was a mess and I am extremely disappointed.
JACOBMICHAEL EVANSChristian was absolutely amazing. He was helpful and explored all of my options with me, including alternate locations when we didn't think we'd have a truck. Steve was kind, personable, and knowledgeable when I called to say my movers hadn't shown up.
KRISTINAM HEBNER-AKBARI needed help from the roadside service which I paid for according to my contract and they put me on hold for over 2hrs. I had to call a toll service which assisted me in speaking with a person and assisting me within an hour. THUMBS DOWN FOR UHAUL ROADSIDE ASSISTANCE!
ROWENA HYMES-COPELANDNo issues
Kazem AshrafiounTHAN YOU !
Franz Leo Aragon | Expérience généraleKevin was so helpful and friendly! We had a great and easy move in process. We couldn't be happier!
Abby Howard | Premières impressionsI had this storage unit for about 5 years. I've never had a bad experience here. Everyone was always polite and friendly. Any issues that arose were handled quickly and with a great attitude!
Angelina Angelotti | Expérience généraleThank u for the great service.
Elvis Verdzeba | Expérience généraleThey were very attentive to my needs attendant Kevin was very very informal I appreciate them at the 1Menands storage U-Haul
TONYA GROSS | Expérience généraleEverything I expected. Zero issues the past 3 years. Will store here again in a heartbeat!
Felix Ortiz | Expérience généraleI had a great experience with the workers and facility itself. However, I also rented a truck and the cab was very dirty.
Maria Morrissey | Premières impressionsHow can I reach out to the person who bid on my left property I would like to get some things back..thanks
DAVID LANGLEY | Expérience généraleThe staff are great and very helpful.
David Brisson | Expérience généraleGood Place
Jocelyn moore | Premières impressionsOnly problem I had is the remote to the exit gate did not work well ! But person in office helped
dorothy Rolfe | Premières impressionsSlight issue closing the unit because the locking bar wasn’t fully opened when the door was so it got stuck when the door went down, unit was well lit even after dark and is a great location...the man at the counter was super helpful at finding a unit that fit the size of our needs :)
brittany hosier | Premières impressionsStaff at the Menands U-haul were very professional and courteous. One staff member by the name of Chris was very helpful and extremely knowledgeable in regards to my needs. I highly recommend U-haul facilities in Menands.
arthur dirie | Expérience généraleEach time I was there the employees were courteous and professional. Won't go anywhere else in the future. Highly recommended
Tara Mainello | Expérience généraleEvery thing satisfies thank you
shamila haq | Expérience généraleSteve and the other gentleman working on the evening of 9/4 were terrific. Quick, efficient, friendly and helpful. Will recommend this based on the experience these two provided. Please give them praise.
Tara Mainello | Premières impressionsEasy access, helpful staff, automatic payment and secure storage that worked great for me.
Robert Smith | Expérience généraleGreat team
john bourbonais | Premières impressionsI made a conscious decision not to use another location, and was very glad I choose this one.
Henry King | Expérience généraleEverytime I went to my unit the people in the office were great. A big shout out to all that work there , great job.
owen sedgwick | Expérience généraleThe size of the unit worked well for my materials. I used the unit for a year. During move-out day, there was a dead mouse under my Christmas tree bag. Totally gross. Staff were always nice and helpful.
Kelly Houghtaling | Expérience généraleRental is secure and clean.
Henry King | Premières impressionsMy trip to start a storage was slightly off. I had to call the number for the person to come back to the office and he declined twice. So I decided to take a ride around the back to see if they were coming after waiting so I get to where my current storage unit is and there he is entertaining a female customer and had the nerve to tell me once I pulled up that there should be someone in the office. I get rushed back up to the office to find that the door was open and there indeed was another person in the office. He was on his personal laptop and looked displeased when I walked in. They poorly handled the transaction in general I needed the storage unit so I wasn't so bothered I knew a survey would come along and I would voice my opinion there. Steve is usually the one I deal with.
Kenesha Harris | Premières impressionsThe service was good but i moved out of storage and they never closed my acct out and started sending me nasty emails saying i owed money because i didint pay storage charged me late fees and my property was already moved out other than that it was ok
Pam Morton | Expérience généraleGreat, clean and secure facility. Met our needs.
ALBANY MUSIC DIST | Expérience généraleThe owner was really helpful.
Julie Byrne | Premières impressionsThis is the second time I have used this storage facility. I came back after trying another one that was much closer to me, because this one is just perfect in every way.
Sherry Roberts | Expérience généraleThanks Uhaul
Melinda gerald | Expérience généraleA courteous, helpful customer service staff! I was very pleased with my entire rental and subsequent storage space. I appreciate the staff at this location - they were great. I'd rent from them again.
Alex Hyatt | Expérience généraleThank you.. easy and convenient!
kelly clark | Expérience généraleGreat. I had never rented a storage unit before and they were super friendly and explained everything, set me up on automatic payments and pleasant when I was finished with the unit. A+.
philippe goyeau | Expérience généraleWe we're able to obtain our unit late and last minute. U haul was the the only storage facility able to accommodate our needs add we were very satisfied.
bebhinn francis | Expérience généraleCan all of the attendance were very courteous rooms and the lot was very clean all around excellent service
Ken O'Neill | Expérience généraleNever answered the phone. All calls to the local number all went to a national call center with a recording and long hold times. Wasted hours waiting to resolve questions. Answer the phone!!!
Tim Madden | Expérience généraleEveryone is so friendly and the gentlemen remember me from before
Barbara Castle | Premières impressionsThe staff at this facility were excellent and super helpful. I stored our camper van at this location and felt that the process was easy and that our van was secure. The rates were great as well!
danette borbenkircher | Expérience généraleThe staff was helpful and knowledgeable.
james thomspson | Expérience généraleNa
Wayne Robinson | Premières impressionsExceeded my expectations ! The young man (Kevin) who works there was very supportive and helpful and his service was outstanding! Merci.
Sarah March-Ohearn | Premières impressionsThe staff very friendly helpful and quick service any time I need moving or storage service I will definitely always use U-Haul on Simmons’s lane
Tonya Holland | Expérience généraleGreat service I would recommend this location to everyone.
ROBERT HICKS | Expérience généralequick service and positive attitude make you feel at ease with the quality of service
Tonya Holland | Premières impressionsNice service. Good people. Big clean storage units.
Tadam Roemer | Premières impressionsThe storage unit was as expected.
Kelly Houghtaling | Premières impressionsI'm very happy with the service from the staff and the condition of the facility. Certainly a far cry from other local U-Haul locations in the Capital District.
Matthew Kingsley | Premières impressionsThe manager of this facility is one of the nicest people I've dealt with. I came back to this facility because, even though there's one closer to me, I like the customer service here better.
Sherry Roberts | Premières impressionsItems inside my unit got incredibly dirty. More so than other facilities I've used. Also mouse droppings in the unit.
SHARON HINKLE | Expérience généraleExcellent
John Ramsey | Expérience généraleSuperior service!
Jay Radez | Premières impressionsvery helpful
DENNIS JORDAN | Expérience généraleThe office manager and his staff at this location are consumate professionals and I appreciate their genuine customer service. Merci!
Abiodun Knox | Expérience généraleVery nice and clean
Sara Carr | Expérience généraleStaff is excellent: courteous and helpful, and very knowledgeable. I was consistently surprised by how pleasant my interactions were with the staff at this facility.
Alice Keezer | Expérience généraleYour managers is one of the most cooperative accommodating people have worked with. I look forward to being back this spring. EP Kelsey
Peter Kelsey | RéservationMY ONLY ISSUE WOULD BE ID LIKE TO HAVE HAD LONGER HOURS FOR ALL THE WORKING FOLKS 9-5ERS AND A PLACE TO DUMP YOUR UNWANTED ITEMS AND OR TRASH... OTHER THAN THAT THE UHAL IS FANTASTIC!
Taqiyyah Knight | Expérience généraleExcellent service
Damien Santiago | Premières impressionsI honestly can not suggest a way to improve the process. Renting and returning a truck was a breeze and significantly better than surrounding branches. Left the site with a great feeling about it.
Christian Jones | Expérience généraleFurniture was moldy due to wooden floors in a non climate controlled unit rather that concrete flooring. Expensive. Made me pay a whole month to be there for only 6 days.
Meghan Iachetta | Expérience généraleSteve (the manager) was super nice, and went above and beyond to help me with all of my storage related needs. The location is convenient, but private, and all of the staff were nice.
Sherry Roberts | Expérience généraleThe facility and staff always make me feel like I am a neighbor. I always return to when I need moving and storage. Kudos to Steve, his management and staff. My uhaul of choice in the Capital Region.
Druis Beasley | Expérience généraleGreat staff
Sheri Claus | Expérience généraleManagement was very helpful
Paul Law | Expérience généraleDont like to be forced to write a comment. My objective reviews should suffice
BRIAN HUGHES | Expérience généraleI was very pleased with the ease of being able to retrieve my belongings right next to a vehicle. The storage unit was cry and clean, and the locks provided for the extra fee were top quality.
Lynette Hughes | Expérience généraleNo problems
Howard jackson | Expérience généraleNo u-Box facility, lack of proper equipment.
venkata chunduru | Expérience généraleEmployee was very helpful and responsive to my needs. The facility is secure and convenient.
Alice Keezer | Réservationit was what I expected
Jonathan Breux | Expérience généraleMy unit had a modest amount of water in it when I returned to it. I have not found any property damage yet, but many boxes were growing small amounts of mold outside.
Katherine Tyrol | Expérience généraleI thoroughly enjoyed storing my car there while I was abroad for a year. I wouldn't have felt comfortable leaving it anywhere but U-Haul!!! I will definitely leave it again next time!
JAMIE MAPES | Expérience généraleThe online process is really simple, so check out on location is quick. I like the fact that one can only access the storage area with an electronic card, so I feel safe when I visit this location.
Cindy West | RéservationOutstanding service and quality! The employees were great; friendly and helpful!
John Richardson | Expérience généraleHours were very convenient, people were friendly and helpful. My only drawback was that my unit had some damage to the door so it was difficult to open & close.
Kathy Deo | Expérience généraleFound a dead mouse and mouse droppings through out my storage.
dayarree pettiway | Expérience généraleEmployees were friendly and helpful. Good experience with services and the facility. Too bad moving is a such pain.
greg dobkins | RéservationThere were no problem with my storage unit, Staff was helpful and friendly.
LOURDES SANTANA | Expérience généraleI'm honestly not sure
John Ramsey | RéservationI will recommend U-Haul Storage Facility
LENORE GRANT-OGDEN | Expérience généraleVery good Customer service
beverly wideman | RéservationNo complaints. The employee that set us up was very helpful
Joe Gaines | RéservationMy things were ruined in storage. So far I have yet to be contacted about my claim and waited on hold for 40 minutes yesterday before giving up.
MICHELLE PITT | Expérience généralevery convenient. staff provide great service
ning xu | Expérience généraleVery friendly staff.
Tiffanie Derosia Bornt | Expérience généraleVery nice people especially In the office. Steve is touchnouch.. owner
ALFREDO MAPILE | Expérience généraleEverything went well for me I had no problems I had the shed for four or five years if I need to I would do it again thank you so much
EDNA MCCAULEY | Expérience générale