Customer Reviews for U-Haul Moving & Storage of Millard Stonybrook

2 491 évaluations

5808 S 144th St   Omaha, NE 68137
(across the street from HY-VEE)

(402) 596-9771

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(402) 596-9771

5808 S 144th St
Omaha, NE 68137
(across the street from HY-VEE)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

doug taylor 
Évaluation :
5

very quick support unhooking the trailer with fast receipt of the bill.

Keith O'Bryan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Link 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley Berner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alyssa Herman 
Évaluation :
3

the drop off place was ok, but i got a call from uhaul representative telling me that we had to drop it off to a different location than the original..a about another 2 miles out of the way....doesn't sound like much, but just overall not happy with uhaul....too many things to fill out to just get a rental...i get it because of security.....and such...just not happy with you guys.

Clair Wieseler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Bredensteiner 
Évaluation :
5

Everything was easy and convenient we had a great experience and the employees were friendly and helpful thank you we will use you again in the future

andrew fox 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey True 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi Wesely 
Évaluation :
5

Thanks for the great service!

Jeff Hutfless 
Évaluation :
4

Retire this truck. We drove it for five hours and if we could have switched trucks somehow, about 30 min in, we would have. It vibrated and shook so bad in the cab, I was in pain by the time we got to our destination.

SETH REYES 
Évaluation :
5

Good location and large clean environment.

Keith Matthews  |  Premières impressions 
Évaluation :
5

Great service. No complaints.

Gary Walters 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Beckwith 
Évaluation :
5

great customer service

Abril Escalante 
Évaluation :
5

The person who met me to accept the return made it quick and easy.

Matthew Guldjord 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Bredensteiner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Beister 
Évaluation :
5

Great staff and great equipment. In and out like it was a pit change at a race. Great people to work with.

Earl Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amy stoddard 
Évaluation :
5

Best U-Haul service I've ever used

bill Isley 
Évaluation :
5

Very nice staff. Very clean and well organized. I would definitely recommend to anyone

Jamie Gibson  |  Expérience générale 
Évaluation :
1

A couple of days prior to picking up our moving truck my husband received an offer text from U-haul asking us to move a trailer to the Nashville location since U-Haul needed trailers in that location. We were advised we would not be charged for the trailer and that we would get $100 off our truck rental when we dropped off truck & trailer in Nashville. When we arrived at pickup truck and trailer in Millard, Ne location they charged my husband for the trailer. We called the pickup location and spoke with the manager he said that was corporate U-Haul that made that deal with us and we needed to deal with them vs him calling corporate on our behalf. On our move to Nashville the next morning we called corporate. They advised we should have never been charged for the trailer and that when we arrived in Nashville we should be refunded 107 for trailer and $100 off truck. When we arrived in Nashville to drop off the truck and trailer we were given the same treatment and that they knew nothing of the $207 refund and that we needed to deal with corporate again vs them calling corporate on our behalf and handling it. When I called corporate she advised they would need to investigate wether we were due a refund in-spite of it being documented by corporate and we got a text from them two days earlier saying we were due a $207 refund. It really felt like bait & switch and if corporate is making these deals they should be communicating with their franchises and the franchise locations should be providing better customer service and looking into things vs you are on your own to deal with corporate. Customers be aware if they offer you a deal to transport one of their pieces of equipment, I would not recommend you do it. It cost us extra money in gas to transport their trailer but also much more difficult making your 15 foot moving truck more like 30 foot which is virtually impossible to back up at any point. This trip took us four hours longer with the trailer attached since top speed with trailer is only 55 mph

Keith Savoie 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adrain Stemple 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack Alexander  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Burton Pflueger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne Plowman 
Évaluation :
5

I have seriously never been treated better while using a uhual's services. Everyone I encountered was great. The woman who answered the phone and greeted me was so kind and patience. The guy who wrapped up everything was helpful and kind. At a Uhaul?! Never. Thanks for doing your work well.

ANTHONY EDWARDS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROD FAULKNER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tay orr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clint Shafer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin Collins 
Évaluation :
5

Todo estaba perfecto

Angel Macineira Enriquez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan George 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROD FAULKNER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig Moffitt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Walrath 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Schmidt 
Évaluation :
4

So far so good.

Jessica Odvody  |  Online Move In 
Évaluation :
5

Very friendly, easy/quick return!

Michael Kaderly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Muntz 
Évaluation :
4

Help at location for pick-up and drop off was excellent. However, it was not clear that the "furniture dolly" was a lateral dolly, not a stand-up. Glad she explained and offered the appliance dolly, instead. t was also not clear that I was renting furniture pads when ordered online. Didn't end up using them. I originally received msg that instead of 8 ft covered trailer I ordered, I was receiving a 12 ft covered trailer. The email said to respond. I initially responded to the email that I did not want the larger trailer. I never received a response. When I went in to pick up mattress bags, there were plenty of 8 ft trailers, so I assumed they were taken for my rental date. However, there were some available that day, so not sure why I received the email to begin with. Ended up keeping the 12 ft trailer since it was at same price and driver was fine with it. Very disappointed in mattress bags with handles that I purchased. I expected them to have some type of closure, but they didn't and they were very hard to work with. We ended up taping them shut and still difficult to work with. I also purchased a pkg of 2 queen size comforter bags. Very disappointed in these, too. Again, I expected them to have closures and they did not. We had to just tie them shut. Will have to purchase something else instead, for long term so wasted money.

Elaine Davis 
Évaluation :
5

Great interaction. The agent was standing there when I drove up. He asked how it went, and if there were any issues with the truck. I said no, went well and he said I was free to go. That simple.

Colby Resser 
Évaluation :
3

Communication was not great... I reserved the Truck.. tt Uhaul - explained that My Son was picking it up for me... was it an issue.. Told me it wasn't. Had the truck for 24 hrs... they told him 10 hrs and the receipt reflects that. Used his bank card instead of mine. Called Uhaul to ask questions - couldn't find My Truck rental under my name; found that it was under my son's name. Checked truck in that night after closing using app to take pictures and the app quit working causing no pictures to be uploaded.. concerned about convenience fee; called the next AM to confirm all was ok... Couldn't ask questions regarding the rental , even though it shows up under MY acct, I had to bring my son on line to confirm the rep could talk to me....(I understand privacy) But... its clearly under my acct ... A whole lot of confusion for that day.

Ryan Chab 
Évaluation :
5

The staff was so kind and helpful. The young man that helped me was so polite. He was patient with me and I really appreciated his help!

Shelly Kroll  |  Premières impressions 
Évaluation :
5

friendly employees, prompt assistance

Maggie Meier 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN SMITH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rich fuerstenau 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norma Sudyka 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bert Riley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Levin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Hadfield 
Évaluation :
5

This was the best moving experience I've had in decades. We will definitely use this location for future needs.

Amy Cisar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERRY THOMPSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Pallas 
Évaluation :
5

The staff at the front were so nice. Especially the gal with the green hair! Loved her. She was quirky and fun! This was my first time ever doing this and I was able to complete everything successfully with all the team's help and making me feel confident about what I was doing. The carts in the move in area were so nice and pulling the truck in the garage was helpful!! It was an amazing experience. I just wish there were trash cans around lol :) we had some stuff to throw away from dinner and couldn't find any in there! Other than that, it was great!!! I am thankful for the 1 month free storage we are getting, too!

Emma Johnson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Linhart 
Évaluation :
5

Great staff and always there to assist customers. Good location and clean facility.

Samuel Harrington  |  Expérience générale 
Évaluation :
5

Overall the staff was extremely helpful when my move-out do not go as originally planned. Very patient and made every effort to assist and work things out. Good location and facility is always clean with staff providing a very good customer experience.

Samuel Harrington 
Évaluation :
5

I absolutely appreciate the help and advise. I have been recommending this spot to everyone! Thank you guys!!

Heidi Wiegand  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Becky Parks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard McNeal 
Évaluation :
5

The parking lot had some really bad ice in between the trucks. I slipped several times

Bruce Bachman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sasha Akula  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sasha Akula 
Évaluation :
5

The guys that helped me were awesome!!!

Dawn Villone 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Max Veller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy Betz 
Évaluation :
5

Merci

ron wulff 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Randolph 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Link 
Évaluation :
5

Fast, efficient and extremely easy to work with. Great team!

bill Isley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick gaul 
Évaluation :
5

The only thing I would recommend for improvement is the 24/7 drop off website. I had troubles getting through the website to submit the return. It would pull the order and the page would stall. Had to do this multiple times before it would work. Otherwise great and seamless experience picking up and using!

Keegan Wingender 
Évaluation :
5

The ease of ordering online but then from the moment I walked in everyone at the front desk was so helpful and answered my questions! It was a HORRIBLE snowy blustery day and they had the van warming up for me which was above and beyond! The ease of drop off was during business hours the associate was so nice and welcoming and looked over the mileage emailed my receipt and I was on my way!!! For the kind of day it was so cold and snowy and for me a little nervous about driving the van in the weather they made me feel confident and customer service was above and beyond!! I will be back in the spring when I move to my new house!! Thank you to everyone who was there on Saturday you were the best!!!

Gina Capece 
Évaluation :
5

The person checking in the vehicle was a little curt when I was discussing a potential problem with the vehicle, but given that it was -40 with the wind chill, I think that can be forgiven. Other than that, this facility is probably one of the best I've ever been to. It's so good in fact that my other problem with it is I couldn't get a rental unit there because they are all full even though it's a huge facility. It's considered one of the best around.

Matthew Teets 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS STORM 
Évaluation :
4

This location is well maintained and customer service is above average. The climate controlled storage and pull up enclosed parking to load or unload is a real plus and overall availability of trucks and trailers and equipment is above average.

SAMUEL HARRINGTON  |  Expérience générale 
Évaluation :
4

Good location and good customer service. Staff member assisting with reservation was patient, prompt, and professional. She offered additional services and products for my move-in, provided needed information for access and was respectful of my time by getting me in and out in a timely fashion. Only inconvenience is that 24-Hour access requires manager approval and access to manager may not be possible at the time of move-in.

Samuel Harrington  |  Premières impressions 
Évaluation :
5

The person who helped me was very knowledgeable and helpful

mayra barcenas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byron Burton 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justine Canelli 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cori Henderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Swenson 
Évaluation :
5

Not much. Your rates were competitive and followed through on your promises.

Jim Hile 
Évaluation :
4

This location provides friendly and professional customer services and good availability. Equipment was in good condition with fast check out. Offers 24-Hour access with approval and units and equipment are always clean and in very good condition.

Samuel Harrington 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Murcek 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN KAUTH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Micah Collins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley Wathen 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jack Bunderson 
Évaluation :
4

The U-haul dispatchers can kiss my ***. I dropped it off at the location on my contract, they couldn't find it on the computer when called, dispatch said they had tried to call but hadn't been able to reach me (liars, I had been on the road for 2 days with plenty of times for a call with no missed calls) He then stated I should have received a text...which I received right that moment on the phone with him. Then he laughed and said "sorry dude" and hung up. I have on more move coming up...I think I'll try Penske this time. I'm done with Uhaul.

Matthew Teets 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Walkowiak 
Évaluation :
5

Excellent

murriel cook  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE BOLLWITT  |  Expérience générale 
Évaluation :
5

Need to clarify to the renter that they need to check for text messages as they are preparing to use the unit. I did not see the text for license plate check and vehicle condition check until after I had left the facility.

Gary Perkins 
Évaluation :
5

I was treated very well. No recommendations to improve.

Gary Troutman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR TORRES 
Évaluation :
5

Merci.

Aaron Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Timm 
Évaluation :
5

I actually drive past another location to get to this one because of the friendly and helpful staff and nice large parking lot, I do wish they would supply the ball with the rental, but doesn't affect the 5 star rating whatsoever!

Ed Pugsley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Menendez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Boeck 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis Hiatt  |  Expérience générale 
Évaluation :
1

In the 20 years I've used U-haul here in Millard this was the filthiest pick up exterior I've ever rented. When returning this vehicle I pointed this out to Alex. I noted that it was impossible to determine any previous damage before taking the vehicle. His only response was "I can't do anything ". This is unacceptable . Plan to take my business elsewhere

Jim Krueger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Ziegenfuss 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justin Reis 
Évaluation :
5

Office staff very knowledgeable, efficient and friendly. The 6x12 utility trailer I rented was filthy, had oily greasy material covering the floor. It should have been cleaned before renting to customer. I cleaned it for you. De rien.

Jeffery Daubach 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis Minton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Peterson 
Évaluation :
5

The people working at uhaul were very professional and polite.

Julie Dimichle 
Évaluation :
5

Trailer was full of gravel. Never received a email receipt for my returned trailer rental.

kelly gates 
Évaluation :
4

When I explained the issues I encountered no compassion was shown just here is a brochure to apply for a credit for your damaged items with our insurance carrier.

John Link 
Évaluation :
5

Everything was great. I did think for most of my time that I was able to stay in my unit as long as needed if I got in before 10pm (oops!). So one thing is I'd have liked 24 hour access so going there after my evening shift would fit my schedule.

Gina Tucci  |  Expérience générale 
Évaluation :
5

The nicest cleanest storage facility. Inside drive in unloading is incredible! Staff is great to work with. Rented small truck as well. Excellent service and price

Kevin Wigton  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney Unverzagt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINA WAGNER  |  Premières impressions 
Évaluation :
5

Always clean. Very secure and reasonably priced.

Dena Dasenbrock  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rita reed  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maggie Celis  |  Expérience générale 
Évaluation :
5

Very nice place and friendly people easy to work with.

Gary Valentine  |  Premières impressions 
Évaluation :
5

Very helpful staff

CYNTHIA POOL  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sasha Akula  |  Premières impressions 
Évaluation :
4

I only required the unit for a short period, but it fit all of my needs.

Adam Hansen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra King  |  Expérience générale 
Évaluation :
5

My storage experience was seamless from move in to move out. I encountered no problems during my time . Generally, U-Haul does a great job of keeping its customers happy.

Nana Adwoa Nkrumah  |  Expérience générale 
Évaluation :
4

Said there'd be a lock in there but there wasn't but other then that it's been great. Really like it. Door alarms are a little loud but I'm sure it's a safety thing.

Christin Strong  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MANCE K MARTIN  |  Expérience générale 
Évaluation :
4

I didn't get the lock I was told I'd get. Fortunately I had one with me that I could use.

Paul Hickman  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAVIN PRICE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Cleveland  |  Expérience générale 
Évaluation :
1

Staff always seemed irritated when i had questions Access was limited because of hours Unit leaked water inside

Jessica Hofer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly Rasmussen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTI SLOAN  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Krueger  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charla Long  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLA LONG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wade Goehring  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim lammers  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jim mccartney  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kylee Wilson Kemp  |  Expérience générale 
Évaluation :
5

I was impressed by the kindness of the young man who assisted us. He was was kind and welcoming

LINDA CZUBA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacque Harvey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLA LONG  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLEY JONES  |  Expérience générale 
Évaluation :
5

Everyone was so helpful. We rented equipment from there all the time. The staff is always so helpful. I hated to give up our storage unit but we're downsizing. Everyone there felt like family. But the kind of family you liked.

Deborah Day  |  Expérience générale 
Évaluation :
5

Beautiful facility! The unloading area is air conditioned and has dollies available. It is secure. It's tricky backing out of there with a trailer, but it's doable.

Deanna Davis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLEY JONES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandria Sedlacek  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine Vanhoozer  |  Expérience générale 
Évaluation :
5

The perfect place for storage. Covered unloading and plenty of dollies.

Deborah Munro  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicki Massey  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fredrick Truitt  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rita reed  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Milchelle Cervantes  |  Expérience générale 
Évaluation :
5

I couldn't have asked for better help yesterday!!!!! A task that I kept putting off..I thought would just be "Ugg" to say the least-turned in to a most helpful experience! Everyone at U-Haul just jumped right in-to help with their good expertise! Everything set up so efficiently & up to date. They really wanted to help!!!!! They were great at working with the movers. And the Movers helped me figure out a good way to go about all this!!! Like knowing how much stuff would fit where etc. & together we figured out a good plan. So my world feels better today! Because I had good help on this "Ugg-I don't want to do this job" Thanks to all of you!

Sharon Cape  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stefan Kasan  |  Online Move In 
Évaluation :
5

I've rented Uhaul trucks for several years now to pick up Girl Scout Cookies at the beginning of cookie season, this is the first year we took advantage of using a storage unit. I want to thank the cleaning lady, all my parents were very surprised on how clean the building was, she does a great job. It was very easy to get into the building for us to load and unload cookies into our unit, we liked having access to the carts and being inside out of the cold weather. After talking to other leaders and parents, we've all agreed to use Uhaul again next year during cookie season. Fingers crossed we can have the same unit. I also want to thank all the employees we encountered, they were all very helpful and always let us know they were locking the sliding door. Thank you for making our experience so easy.

KAREN SMITH  |  Expérience générale 
Évaluation :
3

Moved out early.. Then found out that you did not pro rate the rent paid. This mean you are in most cases double renting the units. In the future will not close rental unit until the last day.

Stephen Miller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laura mcdowell  |  Expérience générale 
Évaluation :
4

We should have 24/7 access to our unit

Jordan Johnson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

todd kennedy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE LAY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN BERGER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamika Lathan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOROTHY WEITHONER  |  Premières impressions 
Évaluation :
5

They made everything so much easier. Truck was ready and things went smooth.

STEVEN DELLAVECCHIA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Kock  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTIAN OLSON  |  Expérience générale 
Évaluation :
5

Zach & Bobbie very helpful, informative & friendly. If ever I need to store again, will use this particular facility. Merci.

cori Daugherty  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

gerald moulton  |  Expérience générale 
Évaluation :
5

Very friendly every time I come in.

Jim mccartney  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN SMITH  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES GLASPER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maureen Barnes  |  Expérience générale 
Évaluation :
4

I thought i had completed my online reservation but when i had called on sunday to find out if theyd stay open til i got there and if she had my reservation (i found out at 435p they close at 5 and I was coming from Benson, my movers were late or we'd have been there by 430), the rep said she didn't have my reservation. She said she could get me the unit I was looking for but it had to be in person. I RUSHED to get there and missed by 2 minutes. When I got a 2nd arrangement for the movers to help on Monday, things settled and I tried again Sun night to reserve a unit online, it fully completed for a 10' by 10'. I got a text giving me 2 unit numbers and an access code. Why couldn't the representative have done it over the phone?? I had to pay movers again to help in the morning, I had to buy a lock for the truck overnight, i had to have my aunt drive back to Omaha again to help me return the truck to Maple st after the movers finished the Monday, and pay for the additional day with the truck. Not fun, but worse when ya have a 4 and 5 yr old with you too. Plus, when I scoped out the unit numbers to see why it gave me two, it was giving me two 5' units which was not what i requested. So when we got there Monday I had to talk to the front desk so he could correct it. The proper unit was available so why did it give me two wrong ones? Even if i had completed the online reservation for Sunday, we would have gotten there and not had the correct size unit , even though the lady working that day said there was one available. So while it's great to be able to do it outside office hours, if you arent given the unit you want when its actually available, its not great. And again, it appears the rep couldve helped me over the phone Sunday and spared a bunch of hassle. Otherwise, the facility is clean and welcoming, plenty of carts and entrypoints.

Gina Tucci  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mason Gradle  |  Premières impressions 
Évaluation :
5

This was my first experience in using a storage facility and I can honestly say that I am extremely pleased with the whole experience. I will certainly use U-Haul services again in the future if and when I should need to.

Rick Buras  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cody Smith  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cody Smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefanie Yaws  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSS TOMJACK  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick Buras  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Bauldwin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY WREDT  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Horton  |  Expérience générale 
Évaluation :
5

We had a great experience!

MARCELLA LEWIS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie Smith  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tanis Loki  |  Expérience générale 
Évaluation :
5

Very clean place

Massoud Rahimi  |  Expérience générale 
Évaluation :
2

I'm really disappointed with the rodent poison that has leaked out of the container onto the floor of the storage unit. Also, if you're going to advertise this unit on-line for $44.95, then I shouldn't be shocked to discover it's $79,95 after I've signed the contract. That's not right.

Michael Gibilisco  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon Horton  |  Premières impressions 
Évaluation :
3

You woke me up at 7:30 about q place I haven't seen since I booked it on line. Don't you think you should give the renter a chance to actually use the facility BEFORE your survey. It's just like an app that wants you too rate your experience today when you signed in 10 seconds ago. I gave low ratings because I DON'T KNOW TYEY!

Susan Cody  |  Online Move In 
Évaluation :
5

Very understanding, friendly and helpful. They make a stressful experience a little easier.

Edward Gaddie  |  Expérience générale 
Évaluation :
5

I dealt with all the staff there and they were all exceptional. Very helpful and very friendly. The only reason I had to cancel my locker was because I moved out of the State. Even Denise who maintains the lockers offered to help me pack my items and Jeff Manages the place perfectly. Mike

Michael Mace  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rich Meuret  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy Owens  |  Premières impressions 
Évaluation :
5

Neat, clean and convenient. Thanks

richard orth  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES LAUGHERY  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donavon Perrone  |  Expérience générale 
Évaluation :
5

The service was great there was no aux cord portal in the uhaul to listen to the gps loudly so you constantly have to look down at your phone and that could cause a potential accident i just wish the dash had a screen for the gps map its one thing to worry about the care and safety of the uhaul but to keep taking your eyes off the road to look down at your map this could be made easier

Marcus Henry  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jodi Holck  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerard Kraus  |  Expérience générale 
Évaluation :
3

I moved from Colorado to Nebraska ,Made a reservation for U-Haul truck and storage. Pick up the truck on July 22 , Call on July 21 to confirm to move my stuffs in the storage between July 24 and July 25 , Customer Service say OK and on the website say it will hold my reservation for seven days but when I get there on July 25 my storages reservation was all been canceled.

Alexander Chan  |  Premières impressions 
Évaluation :
1

I was upset to learn that the size of unit I reserved online was not available when I came in on the correct day to retrieve it. It is not fair to tell a customer that they will have a 10x15 unit, and then day of it not be available and have to combine other units to get the same square footage. When I reserved it online, I expected it to be available. The attendant was not very empathetic, and blamed corporate that they don't check if it's available. He said it's only square footage they could guarantee, not the exact unit. It felt like this happens frequently. I feel like that is a poor business model, what is reserved should be what is gotten. I was in immediate need of the unit that day as I needed to be out of my house and had all my family lined up to help, so I had no choice but to move forward. If I had more time, I would have taken my business elsewhere. Very unprofessional and with low integrity.

Amanda Jirak  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wade Goehring  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerard Kraus  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mujipur Rahman Amjath Ibrahim  |  Premières impressions 
Évaluation :
1

The worst experience I have ever had. We are brand new to this state and never done a Uhaul storage before and I would never do it again especially at this location. ABSOLUTELY HORRIBLE customer service and the personnel was so beyond rude. At one point the worker (Mr. Large and in charge) picked up the phone and pressed 3 buttons and faked that he called a different Uhaul location for us. We ended up not using this location and losing out on our free month of storage and spending $250 on a different storage unit. So disgusted with this place!!!

Lauren Landowski  |  Expérience générale 
Évaluation :
5

Great staff

Nosawema Iyagbaye  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christine Vanhoozer  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bella Gavia  |  Online Move In 
Évaluation :
3

Staff was helpful but rushed, didn't do facility tour as mentioned, had to go back to ask for a second card which was mentioned but not provided, and agent didn't inform us about the different types of locks available for purchase. We paid using a prepaid card, and the transaction had to be canceled out to switch to a different lock...which has now tied up funds waiting on that to be refunded

Tammy Draper  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misti Jordann  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlie Henley  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dorinda Covert  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURIE PAZZI  |  Premières impressions 
Évaluation :
5

Excellent staff

Chad Tiaden  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Blackburn  |  Expérience générale 
Évaluation :
5

Clean, friendly & fast.

DAVID PETERSON  |  Premières impressions 
Évaluation :
5

I explained that I was in a tough spot with needing to move items due to a fire at my previous storage facility. The associate was so understanding and friendly. The staff seems so happy to help.

Tonya Adamiak  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Johnny Pry Sr  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Gaddie  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Helme  |  Online Move In 
Évaluation :
4

Our only issue was the garage door opener broke and we had to leave the truck in it, thankfully we had another vehicle there with us to get out and get home.

Amanda Hall  |  Premières impressions 
Évaluation :
5

This is a very well maintained facility. As a woman, I had no fears in entering the facility at any time of day to take care of business as I knew it was secure. The ease of being able to load, store and maintain my belongings was wonderful. I will recommend your facility to anyone needing such accommodations in the future.

Teresa Wood  |  Expérience générale 
Évaluation :
5

The person who helped me was extremely helpful and very knowlegable. It was a great experience.

Roxanne macaitis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine Monce  |  Expérience générale 
Évaluation :
5

Flawless experience

Robert Ricke  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Almquist  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy Coghill  |  Online Move In 
Évaluation :
5

Very nice facility!

BRENDA SHEETS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Certa  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay Dunlap  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy McGranaghan  |  Premières impressions 
Évaluation :
5

Friendly and professional staff

Kathy McMichael  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon Freeman  |  Premières impressions 
Évaluation :
5

The customer service at this location is excellent! We have recently rented a truck and just finished up with 2 storage units. The staff was always helpful, very friendly, and patient with my questions. The storage units were immaculate and well lit, the drive in area is a great option during rainy/cold weather. I will always be a U-Haul customer!

Phil Crary  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tiere White  |  Expérience générale 
Évaluation :
5

I had reserved with another company, showed up at the other storage location, during business hours, and couldn't get in. It was 3 pm, the office door was locked with a sign that said retuning at 9:30. Made several calls, went to voice mail every time. I was making a long distance move, drive most if the night and the very last thing I needed was the other storage company to be a no show during their own business hours. The moving crew showed up at 4 (found via uhaul, btw) and I called Uhaul. Got a live person, made the reservation, and high tailed it over to Uhaul. Got the unit and everything unloaded in less than 2 hours. Bonus points, was also able to change the drop off location of the truck at no additional charge. On move-in and drop off, great service all round!

Jeanne Vickery  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNY MCCALISTERGUILLORY  |  Expérience générale 
Évaluation :
5

The representative was fast, knowledgeable and a great attitude.

Mark Lawson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Wood  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LI CHEN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonas Deweber  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kurt ruby  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abigail Richardson  |  Expérience générale 
Évaluation :
5

Jeff and Mark did an excellent job of making the move in process efficient and convenient. 5 stars!

jared schademann  |  Premières impressions 
Évaluation :
5

Loved using Uhaul so much better than the other storage place we used. Couldn't be happier with the place.

Cathy Missinne  |  Expérience générale 
Évaluation :
5

This facility is BEAUTIFUL, extremely clean and the staff is so helpful. I will definitely be recommending it to friends and family

THERESA FARRIS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB NEWQUIST  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Zott  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Salisbury  |  Expérience générale 
Évaluation :
3

I made a reservation for a particular size of trailer and storage unit, but both were unavailable.

Tyler Meuret  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrew birkeland  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN SODEN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHELLE SOBER  |  Premières impressions 
Évaluation :
5

The young lady who helped me at the Millard Stonybrook location was wonderful. She was extremely patient with all my questions, showed me our unit, and explained everything in great detail. She was helpful, patient, and kind. On a related note, the facility is clean and well cared for.

Phil Crary  |  Premières impressions 
Évaluation :
5

It was a great storage facility with easy access. The employees that I dealt with were very helpful and friendly. If I have a need for a storage facility again, you would be at the top of my list.

RODNEY BRUNSTING  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Almquist  |  Premières impressions 
Évaluation :
5

Super, easy, clean and efficient service.

Tina Wegner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Richter  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Delancey  |  Online Move In 
Évaluation :
5

Very helpful staff, great layout options for storage, convenient, very reasonably priced. Love the ability to unload inside

Tamara Larkin  |  Premières impressions 
Évaluation :
5

I was supposed to use the 135th and Millard avenue location but was sent to your location because the 135th location did not have a storage unit and couldn't find my reservation. The person at your location found my reservation immediately and was able to help me out which I very much appreciated.

RODNEY BRUNSTING  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Hamill  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JENNY MCCALISTERGUILLORY  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles Jamison  |  Online Move In 
Évaluation :
4

Enjoyed my experience with this facility and staff. Thanks

GREGORY DOUGLASS  |  Expérience générale 
Évaluation :
4

Can’t really rate much yet, have not moved anything in yet

Beth Hamilton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vikki kopystynsky  |  Expérience générale 
Évaluation :
5

Very kind answered all questions

BROOKE Ashcraft  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Murphy  |  Premières impressions 
Évaluation :
4

My unit was not ready for move in. I had to go to the front desk to get lock and card.

Shannon Huehn  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vaughn Krause  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christina Harrison  |  Expérience générale 
Évaluation :
5

Very easy to work with even from a distance.

John MASEK  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATALIE REINER-GONZALES  |  Premières impressions 
Évaluation :
5

It was easy to get started and was in and out in less than 10 minutes getting my storage unit. The staff showed me how to access everything and pleased with how clean, easy and convenient everything was.

austin brown  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Cinnamon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAquita Mccullough  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Holmes  |  Expérience générale 
Évaluation :
5

This is a great storage facility. I would have loved to continue renting but I had a previous unit at another facility that was closer to my current location so I combined the 2 our of convenience. The staff was friendly and always helpful.

Dawn Hinkle  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard Wagoner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Williams  |  Expérience générale 
Évaluation :
3

Switched storage units to a new company that is $45 less than yours for the same size and features. Its 6 blocks away so the same area. They also offer free first month and free moving truck. Consider lowering prices to get more business

KAREENA TORRES  |  Expérience générale 
Évaluation :
5

The young man that checked me was really nice and friendly, he even helped me unload an item from the truck and didn't hesitate when I asked him if he could help me. I'm not sure if he realizes how much I appreciated that, I was almost done and was running out of steam.

Dawn Hinkle  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Wilson  |  Expérience générale 
Évaluation :
5

Great building, friendly staff.

Paul Simpson  |  Premières impressions 
Évaluation :
5

convenient automatic door access. plenty of carts available. ample inside parking yesterday as others were using facility.

Steven Cinnamon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Kwaak  |  Expérience générale 
Évaluation :
5

Thank you very much for making my storage experience as good as it can get.

Kendan Gotto  |  Expérience générale 
Évaluation :
5

MANAGER,WAS SUPER HELPFUL,NICE GUY,VERY PROFESSIONAL,AWESOME PERSON,DEAN BARNES

Dean Barnes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Sherman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Collin Briese  |  Premières impressions 
Évaluation :
4

Was disappointed that the space I was told was available was in fact already occupied and we didn't find that out until we got to the storage. Also, I felt as though other matters were more important than finishing my checking process - he was more concerned about helping another employee who was on the phone with a customer looking for mattress covers- he then got side tracked talking to a different employee about something out back. I was tired and hot and just wanted to move my stuff in

Maria Sherman  |  Premières impressions 
Évaluation :
5

I will tell everyone I know of the great experience and staff you have at the Stonybrook facility !

paul hoagbin  |  Expérience générale 
Évaluation :
5

The workers behind the counter made this experience outstanding. Sharp, attentive, and fast. This was my second experience here - no need to look anywhere else.

Vicky Marquardt  |  Expérience générale 
Évaluation :
5

Jeffrey the manager, Andrew one of his helpers and a woman, whose name I did not get, were all very efficient, knowledgeable, and eager to help. Really good experience and I'm sure I will use this U-Haul facility again.

Vicky Marquardt  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Williams  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyler Weihe  |  Expérience générale 
Évaluation :
5

I wish I knew the names of all the people involved, but the manager and the two front desk women at the Stony Brook U-Haul have been outstanding. Helpful, considerate and very easy to work with. I will need another storage facility this late summer, and I will definitely use the U-Haul facility at Stony Brook in Omaha again

Vicky Marquardt  |  Expérience générale 
Évaluation :
5

I was given great instructions, shown where my lockers were, my truck rental was in great shape, the lockers were spotless.

Jason McClain  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Bilek  |  Expérience générale 
Évaluation :
5

Jerry was so helpful and kind. We showed up with a nail in our tire and he coordinated to have it resolved right away. I definitely recommend.

Bonnie Sibila  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Holmes  |  Premières impressions 
Évaluation :
5

Very clean units. Staff very friendly and accommodating.

Jon McCreath  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan George  |  Expérience générale 
Évaluation :
5

Correction to Previous Review: I was mistaken in previously stating that 24 Hour Access was not available at this location. It is for an very reasonable monthly fee. I have always experienced exceptional and professional customer service, equipment rental, and moving supplies at this location. Great staff and the management has always been helpful and available to address any concerns, questions, or modifications when needed and their time and efforts are greatly appreciated.

Samuel Harrington  |  Expérience générale 
Évaluation :
5

Danielle, the girl working at this location was extremely nice, helpful and personable.

John Risley  |  Premières impressions 
Évaluation :
5

The only thing that didn't go well, was when the clerk demonstrated how to disarm the alarm I assumed that is was disarmed, however, when I opened the unit the alarm went off.

Christopher Shackelford  |  Premières impressions 
Évaluation :
5

This location would benefit from having 24 hour access to units.

Samuel Harrington  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Oneill  |  Expérience générale 
Évaluation :
5

I feel bad because I dont remember her name But the lady yesterday who helped us out was super friendly and welcoming!! Super sweet gal.

Tatyana Torres  |  Premières impressions 
Évaluation :
1

I didn't sign a contract for a storage unite... why am I receiving this? I will never recommend uhaul to anyone ever again... pensky here I come!

Matthew Fletcher  |  Expérience générale 
Évaluation :
5

Secured, indoor storage at a great rate! Love the first month free promotion!

morgan harrill  |  Premières impressions 
Évaluation :
4

The young lady (Danielle) who checked me in was very pleasant and professional.

Kelvin Boyer  |  Premières impressions 
Évaluation :
1

Old man with a grey beard is very disrespectful and rude. I was there twice and each time I seen his yell at customers. If He was my employee I would of fired him. His wife seems nice but he has to go

Oscar Daellenbach  |  Expérience générale 
Évaluation :
5

Great staff, and clean storage units

Allison Parker  |  Expérience générale 
Évaluation :
5

Really great facility and super friendly staff.

Travis Foote  |  Premières impressions 
Évaluation :
5

Thank you! Remack’s

Robert Remack  |  Premières impressions 
Évaluation :
5

Great customer service!!

Allison Parker  |  Premières impressions 
Évaluation :
5

Very friendly, good experience.

Bryon Hollingsworth  |  Premières impressions 
Évaluation :
4

The staff is friendly and helpful. The only issue I have is pulling up to the loading door. It always has cones or cleaning supplies in the way which I have to move. Unit is clean and great, love it.

Cathy Missinne  |  Premières impressions 
Évaluation :
5

They are new to this business, and still learning. But they were pleasant, helpful, professional and quickly worked through any issues.

Allen Gaspers  |  Premières impressions 
Évaluation :
5

Facility is brand new and super clean. Employees were friendly and helpful. Glad we chose this facility vs any other!

emily delashmutt  |  Premières impressions 
Évaluation :
5

The staff was very helpful!

Richard Wheatley  |  Expérience générale 
Évaluation :
5

Staff was very helpful!

Richard Wheatley  |  Expérience générale 
Évaluation :
5

Jim is a great Manager to run the Stonybrook Facility. Make sure you keep him!

Robyn Terry  |  Expérience générale 
Évaluation :
5

I was greeted and helped by Angel, she was AMAZING!!! Her customer service skills, proactivity, friendliness, and knowledge makes me want to be permanently a UHAUL customer. Merci.

Maria Ruiz  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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