Money hungry, had rats and roaches everywhere I’m sure people stuff got chewed up not to mention staff has poor attitude with lazy work ethic good job U-Haul
NICOLAS YANEY | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Central Murfreesboro
Testimonials From Recent Customers
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Rat infested and not well kept
Zana Matthews | Expérience généraleWe use this location yearly, best experience we've ever had with the company.
chris pallone | Expérience généraleThank you for going the extra mile John
Elizabeth Nelson | Expérience généraleKey pad out of order. Building design made moving in a challenge.
Scott Mabry | Online Move InThere was something in the trash can outside the sliding electronic doors. Smelled of rotten fish.
MALCOLM BURGESS | Premières impressionsThe staff was more than helpful, but the manager refused to help with my situation & caused me to have to get a locksmith & come out my pocket with more money than expected
Terrell Farr | Expérience généraleThe crew is friendly and very helpful.
Reiner Venegas | Premières impressionsOnly gripe was that the 26 ft truck i rented had a really bad unbalanced front driver side tire that felt and sounded like a helicopter on the freeway, good thing the roads were dry. Besides that, the staff was very friendly and helpful, cool guys to work with.
Reiner Venegas | Premières impressionsTruck wasn’t ready had to wait over an hour staff tried to call the person but didn’t feel I should be compensated for time Wanted or anything
Marily Odom | Premières impressionsAll of my furniture and crates were covered in mice feces. It would've been excellent, if it weren't for the rodents.
Jeanette LeSure | Expérience généraleHave used this facility for many years and the service has always been excellent: convenient, efficient and very helpful.
Helen Bayne | Expérience généraleNone at moment.
SHARON STEGER | Premières impressionsGreat service friendly staff.
Cedric ford | Premières impressionsThe guys that were there for very helpful! Even though they were really busy they made the experience awesome!
Kayla Dotson | Premières impressionsExtremely friendly and helpful staff.
Connie Smith | Premières impressionsHad to use the storage unit at 1. Then drive all the way across town to drop the truck off at another location made no sense. Tried to change it wanted to charge me I was already there with the truck it was clean and gassed up they were eating lunch the staff. Wouldn't help me just pushed me a long costing me money cuz I was late dropping it off very bad experience. Missed my ride back to my house had to walk nearly six miles. Never used U-Haul again
ROBERT SHEPHARD | Premières impressionsGreat place, use you guys always
Charlotte Cooper | Expérience généraleI am not Joshua. Please for the love of god stop emailing me.
JOSHUA DYMOND | Expérience généraleI rented the space online but when I got in the store, I was told that somebody else had already rented that space and was moving in on the same day I was suppose to. It took them almost 4 days to put my money back on my card
Antonio Banks | Online Move InI will never rent with them. This is a scam. After talking to someone to set up a move out day and pay a settlement offer because I was effected by Covid. They continued to charge me for miscellaneous things Causing my bill to go up to a thousand dollars and tried to sell my items to get nothing and then tell me I still owe a thousand dollars.
Taira Campbell | Expérience généraleBeing able to go to a storeage Facility at any time would be convenient for me
Tenisha Williams | Expérience généraleThe staff is rude. Aside from the date I signed my contract, whenever I have to speak with the staff they have a tendency to make one feel unimportant and that I am an interruption to whatever they have going on. They often park equipment in the way of the door to the storage units creating a trip hazard. When you ask them to move it they are always too busy to do so in a timely fashion. When moving out I called to cancel my contract. the rep stated that its not really a contract and all i have to do is move out. I asked him to please make a record of my move out anyway. I then started receiving late notices with assessed fees so I called back in. the rep noted said she would e-mail the store to notify them of my original move out date but would not copy me on that e-mail nor provide a copy for my records. I find that policy absurd. She stated all calls are recorded and that if needed I could get said recording. When I requested it she put me on hold and after 20 minutes i gave up. The only saving grace for this particular facility was the price. That said I did get a letter notifying me that the price was increasing on my unit. With all this in mind, no I would not recommend this facility, especially for storage rentals. Additionally, after my support experiences with your company, I will shop other brands before choosing a uhaul location in the future.
George McPherson | Expérience généraleStaff was rude specially a Caucasian woman. Red head, bad teeth, middle aged woman. Mauvais service à la clientèle
Lashonda Clayton | Expérience généraleThey are thorough and the facility is clean: from the front office tho the storage lockers.
Andrea Knox | Expérience généraleThe staff at the Memorial St location in Murfreesboro, TN are helpful and knowledgeable.
Andrea Knox | Expérience généraleEveryone was wonderful and very helpful with my move to murfreesboro.
CYNTHIA MACHUCA | Premières impressionsFemale with the colored hair needs some coaching on people skills.
GERRAN WHEELER | Expérience généraleThe manager Stephanie is always very helpful when I've been in here. Her staff is also. I have not been happy with all of my uhaul experiences but I've always been happy with this site.
Constance Chavarria | Expérience généraleTasha was wonderful! She demonstrated professionalism, knowledge of U-Haul’s products & processes & profound customer service.
sandra furr | Premières impressionsI was impressed with the efficiency of the staff in a very timely & attentive man or!
Joseph E. Goubert | Expérience généraleWhen we didn't have a reservation they were friendly and able to accommodate us! All employees were always helpful and friendly and made our move a little easier:)
Angela Telford | Expérience généraleUbox was put in trailer poorly. Tried to charge me for extra days. Ubox also leaked. Not all staff fault, but uhaul as a company.
Christopher Weber | Expérience généraleJordon, was extremely helpful in our efforts to get our storage effected. A very big Thanks to a real gentleman!
Joseph E. Goubert | Premières impressionsMr. Tinker was amazing! He welcomed us to the new area and made everything extremely easy as we moved into a storage unit and dropped off our equipment. We look forward to working with him again.
Daniel Dragon | Premières impressionsBrandy was friendly and professional. She delivered my Ubox on time and without any issue.
fay chase-acuzzi | Expérience généraleVery good service. Very secure storage area. Very helpful employees.
michelle gilbert | RéservationThe complete staff is great I used you guys back in 2016 so there was no other company I would have used. I have been using u-haul for all my moves last 40 years. Thank you Murfreesboro U-haul
Denise Johnson | RéservationWorking with this facility was an absolute nightmare. You will never be able to call and speak to the store, you will always have to go down there to speak to anyone. They were incredibly rude also.
bRIANNA robinsion | Expérience généraleI did not keep the unit and rated below average because there was no light. I had to use a lantern, flashlight or my cell phone flashlight in the unit which was very inconvenient.
TENIA BOYER | Expérience générale