Customer Reviews for U-Haul Moving & Storage of North Long Beach

3 797 évaluations

5880 Paramount Bl   Long Beach, CA 90805
(S Of Artesia Blvd)

(562) 531-1954

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(562) 531-1954

5880 Paramount Bl
Long Beach, CA 90805
(S Of Artesia Blvd)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Échange de bonbonne de propane
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonnie Shankling Jr  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary hodges 
Évaluation :
3

The location wasn't an issue but U-Haul itself was. I reserved online only to be told to pick up at another location and they raised the price by $200+. Not ok. Deceitful practices.

Luz Romero 
Évaluation :
4

Oil life was showing 0 % life left. The A/C was intermittent and the radio would change sources when going over rough roads.

brent summers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ira Moore 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Deborah Walston 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron Smith 
Évaluation :
5

Everything was A-OK. Your staff is wonderful.

Darius Powe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Palafox 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neri Angeles 
Évaluation :
3

The truck wasn't in the best condition. Key hole for the driver side door was broke, gear shift wasn't smooth and gas gauge didn't work. I just noticed that I didn't get my full gas credit also. I will contact in the am.

Khalif Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMEKA BELL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alejo Alarcon 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Hamilton 
Évaluation :
1

Return the truck as promised, clean with gas. The short guy who greeted me when I first put up, had a very nasty and violent attitude. Mid conversation he even told me to shut up at one point. That he is basically having a bad day he's gonna take it out of everyone else . Very bad customer service at drop off only. Thank you U-Haul for this experience.

Beatrice Eggins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES CABRERA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nadia Medrano 
Évaluation :
2

There was only one person working at the counter to handle customers. I had a reservation but the wait was still about 15 minutes. I was given a truck but the truck could not be found on the lot. In another 15 minutes I was given a different truck. Then they could not switch the paperwork because the computer was not operating properly.

Alison Williams 
Évaluation :
5

Great Service.

WENDELL OIEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanray Murphy 
Évaluation :
1

First y'all closed my storage unit early accidentally and I had to drive out to the office before their early closing time to make sure our unit wasn't lost. Then, a month after I did the online move out over the mobile app, this location charged me around $150 in rental and late fees for not paying to rent the unit the next month. I had to call and be connected to customer service to explain I moved out and completed the process over a month prior. They then had to put me on hold while we waited almost 30 min for the location's office to answer their phone, which they didn't even answer on the first call. This office is extremely flawed. Needs entirely new management, possibly employees too unless there can be better oversight.

Rachel Carroll  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darren Youngblood 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERNESTO ARCINIEGAHERNANDEZ 
Évaluation :
4

The other u haul don't charge for mileage

Sharron Clanton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy Thurber 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMELLAH JOSEPH  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYDIA Geline 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nayelli Baez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheri Grant  |  Premières impressions 
Évaluation :
5

Very efficient staff,good service 🙂

christopher lange 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ciera roselle 
Évaluation :
5

The service was excellent. Only problem was the construction on the street outside of U-Haul. U-Haul employees helped to resolve these temporary inconveniences outside of their control.

WENDELL OIEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Lundon 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sonia Wilson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAZ MORRISON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Mejia 
Évaluation :
5

Thank you much

DAVID BOHEMA 
Évaluation :
1

Clerk was very rude

Yahia Karim 
Évaluation :
4

Customer service people were not as knowledgable as I would have liked. Couldn't answer questions regarding insurance

laura Mcdonnell 
Évaluation :
5

Easy and fast. Will be switching my other units to UHaul

Roberto Ibanez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loretta Ramirez 
Évaluation :
1

Was advised my storage would be auctioned on a certain date and I called 2 days before it was due and I was told it had already been auctioned off. They lie and don't call costumers back.

Carol Noriega  |  Expérience générale 
Évaluation :
5

Keep the customer service!

Carlos Uribe 
Évaluation :
3

Attendant was giving me more blankets than I ordered. He said that was my order but no problem, he was going to adjust my receipt; he didn't.

Joel Sanchez 
Évaluation :
5

Todo exelente limpio y amables

rudy diaz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Cosme 
Évaluation :
5

Excellent customer service

samuel lemus 
Évaluation :
5

Outstanding service. I am a repeat customer and this location is in the middle of my route so I don't pay for any extra miles. I serve a foodbank distribution organization and see a number of U-Haul trucks at the pick-up location. The only thing better than U-Haul looks like free, donated trucks and volunteers. Thanks U-Haul.

WENDELL OIEN 
Évaluation :
5

No suggestions for improvement - the installation went off without a hitch. Wait, it involved installing my hitch, strike that. Perfect installation and completed ahead of schedule. That morning, they confirmed with me in the morning with enough time that, had I forgotten the appointment, I would still have been on time. Pricing is reasonable and being able to order the hitch and schedule the installation in a single step is hugely convenient.

DAVE CUNNINGHAM 
Évaluation :
5

Everything was great! Very straightforward process! Merci.

Brent Walmsley 
Évaluation :
1

I was a before hours pickup customer 1. The van was staged trapped between parked cars. 2. The directions led me to the wrong van making me search the yard for the correct one 3. The van was basically empty upon pickup 4. The directions to the drop box was false, the lock was on the back of the van and not by the door I will never come back and I urge customer service to provide me my refund of $69 and change due to the inconvenience resulting in my being late for scheduled activities that day.

Brent VanMeeteren 
Évaluation :
5

Great experience.

Christopher Livingston 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA KOKORIAN 
Évaluation :
5

Very knowlwdgeable

Tony Lim 
Évaluation :
5

Great service n great personal

Aaron Guerrero 
Évaluation :
3

Wasn't told all the functions is the trailer.

Raymon Seko 
Évaluation :
5

Checkout staff was professional, courteous, knowledgeable, and very helpful. Location is easy to access and equipment was well maintained. Merci.

PETER GARCIA 
Évaluation :
5

Except for upon my rental truck pickup. The Gas tank was empty.

Raquel Green  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Wong 
Évaluation :
2

They closed out our locker based on an assumption that we were done just because it was temporarily empty. We had to go and start a new contract because of their assumption

Rachel Carroll  |  Premières impressions 
Évaluation :
4

Everything was fine until someone had thrown a soda in the hallway so there was spilt soda for several days. Then another renter next to us told us that she had stuff stolen from her locker by the manager of the facility and was pressing police charges. It made me feel like my stuff wasn't secure, then the team assumed I was done because my locker was temporarily empty and they closed my account so I had to waste the gas coming to restart the contract and get our locker back.

Rachel Carroll  |  Expérience générale 
Évaluation :
5

Fast curious professional

Luis Anaya 
Évaluation :
5

Great customer service all around

cemar rupert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandre Brebion 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abel Montelongo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON PETERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norma Gallegos-Rodriguez 
Évaluation :
5

Everything was good

ignacio mendoza 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Figuroa 
Évaluation :
5

Never received the final invoice/credit

Nancy Youngerman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hector Rochin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Brandt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon Macias 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brigitte laxdal  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shocobi Mcfadden 
Évaluation :
1

I had reserved a 10x10x8 locker and by the time I got there on my reservation day to move in, they told me they only had small lockers and I had to accept a smaller locker and could not fit all my stuff in there that I had planned.

Rachel Carroll  |  Premières impressions 
Évaluation :
3

Radio was not working

isabel gordon 
Évaluation :
4

Le client n'a pas laissé de commentaire.

nicole rowland 
Évaluation :
3

I probably would have rated it a 5 star but the when I went to pick up my reservation, the lady helping me out was very unhelpful and lazy. She told me my vehicle was as outside as she pointed to the outside, amongst 7 other similar vehicles!!! Not to mention her explanation of the mileage conditions when in fact they were very easy!

MAURO OROZCO 
Évaluation :
5

Excellent service à la clientèle

carlos sanchez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne Stovall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Cabrera 
Évaluation :
3

Equipment looked worn out. Plastics on trailer were broken upon pick up, tires on dolly given to me looked worn out. Girl at computer helping me needs to explain things more.

MikeJesus YahuacaRecinos 
Évaluation :
5

I apologize for not letting the U-Haul assistant or representative that I was moving my things out of the storage

Hazel Lewis  |  Expérience générale 
Évaluation :
5

5stars!

Terence Taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN GUTIERREZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irene P Lopez 
Évaluation :
1

Had reserved a 26 ft said we didn't they had nothing but a 20 ft. Rude boys working Got into vehicle 20 ft what else could we do a,d they knew it. It wasn't sanitized or even aired out Stunk like cigarettes and cigars it was gross. It was on 5 miles til empty. Had to follow a big rig to a gas station. It had rattling mirrors and engine was cutting out. I use U-Haul for my moving company. That's it with you guysl

Stanley Perry 
Évaluation :
1

I usually don't leave reviews but our experience for our move was awful and made 10 times more stressful because of u-haul. This location never had our boxes out on time. We have waited over an hour EACH time we requested them out (they asked us what time we need them) and no one seems to take accountability for this. When we did ask why they weren't out on time they had no sense of urgency to get them out. One employee told us that we could have the boxes delivered to our house (no additional cost beyond the delivery fee). We call the next day to schedule, another employee tells us that the "final destination" was changed to the u-haul location, so we would have to pay movers (through the companies they contract with). No one told us this. We asked for other options since it was them who lacked to communicate this to us and we didn't anticipate on spending hundreds move to get these boxes out. To which they said "if you have a truck it will be free". We don't own a truck, so of course they try to sell us on renting more of their equipment and renting one of their trucks. The reason we wanted the boxes dropped off to our house was because we don't have time to go to u-haul, pick up the boxes, drop them off at our house, then go back to u-haul to drop them off. We already had so many things going on due to the move. Numerous times when we explained the situation to all the u-haul employees they didn't care and seemed to be passive aggressive when talking to us. Everyone here is incompetent and flat out rude. DON'T rent from here or this Long Beach location.

Gabrielle Schoenberger 
Évaluation :
4

Wait time to check out equipment way to long. No I did not have reservation. Still wait for man in front of me just to purchase 3 boxes was too long, and I was behind him.

kim solis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON NARADOVY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY DIGIROLAMO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip Osmialowski 
Évaluation :
5

Excellent service à la clientèle. Fast and Easy process. Professional staff.

Kianna Thompson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faustino Ponce 
Évaluation :
1

The location charged me cleaning fee On the truck that I only used for towing something for 18 mikes They also over charge me for mileage Very unprofessional

ALLEN HODJAT 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Skye Patino 
Évaluation :
5

Excellent service à la clientèle

CHARISEE WESTON 
Évaluation :
1

I had a reservation at 9:00m but the truck is not ready till 1:30pm. So we didn't have the time to finish the moving. It sucks.,

Jan Navalta 
Évaluation :
5

****

MALISA HILL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus Smith 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHAUN WOODLAND 
Évaluation :
4

Only issue i had was after and hr into trip someone pointed out i had a Back brake light was out so had it replace.

Christopher Lewis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Roberts 
Évaluation :
5

Went real good!

Gary Hardin 
Évaluation :
5

N.D.

nick baruch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Augustin Gutierrez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonal Mayca 
Évaluation :
1

Actually tell the hitch installer to install my hitch and not cancel my appointment the day of

Jose Orellana 
Évaluation :
3

Ensure the vehicle is properly maintained and checked before renting. The tire pressure light starting blinking while I was driving on the 91 freeway. I started to panic a little but decided to get off the fwy and head to another uhaul so the vehicle could be checked. The staff member put air in both rear tires. I continued on to my destination but there was message on the dashboard that read both rear left and right tires were at 74 and to monitor system. I called roadside assistance and the guy met me at my destination to check the tires. When I returned the vehicle to the location I told staff member, Roberto Fernandez about the tire pressure light but he told me no sensor came on when he turned on the car. I understand that but as a paying customer I shouldn't have to be stressed about a vehicle that I am paying to rent. Mr. Fernandez did offer me a credit but in the future, it would be nice if this location could ensure their vehicles are ready to be rented, by checking tire pressure, hoses, etc.

Jessica Guinn 
Évaluation :
1

The location was fine. The uhaul app was the issue. I was doing pick up before the location opened. While at the location the app kept saying I was not there and it took over an hour of waiting in the parking lot to finally be able to pick up the truck. It was a dreadful experience. Also, for the drop off location, the app was only giving me drop off location options 50 miles south of where I was moving to. Thankfully I was able to get someone on the phone who got me a drop off location within a few miles of where I moved to. Never had issues with Uhaul before, I doubt I will use Uhaul again.

sergio sandoval 
Évaluation :
4

Le client n'a pas laissé de commentaire.

samuel wassif 
Évaluation :
5

Outstanding location, centrally located in North Long Beach. Friendly and Efficient. Quick in and out.

WENDELL OIEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mildred Burge 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell Seto  |  Premières impressions 
Évaluation :
5

Brittany and the other staff were beyond helpful and patient with me!

Sandra Pickens  |  Premières impressions 
Évaluation :
2

One staff member was rude and when asking questions about policy and why my rent increased he stated he doesn't know let alone memorize the policy and if i had any question refer to customer service in a rude way also stated we aren't a contracted site so we can raise the rent whenever we want as long as they provide a 30 day notice then stated they raised it twice and I can not do anything about it because I'm month to month . Well i sure did do something about it I moved at that same day. Would have REP retrained better on customer service. I bought a shed n moved out that same day! used your uhual truck only because it was convenient but that will be the last service I acquire from you moving forward. Answer rude to another individual! I spent over 2k there and this is how your staff responds to me.

Gretel garcia  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

richard Magdaleno  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brigitte laxdal  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Rejon Smith  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Samuel  |  Online Move In 
Évaluation :
5

I had one month free storage and I found it very exceptional. Very good place to store your things

Debbie Sanchez  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cornelious Fredrick  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN MORSE  |  Premières impressions 
Évaluation :
5

Everything good staff very friendly

ANA ALVARADO  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cheryl Sharp  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Ledesma  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cornelious Fredrick  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carla Roberson  |  Expérience générale 
Évaluation :
3

The staff were all great. The problem I had was that I was able to reserve a 10x15 unit online but when I showed up with my truck full of stuff, I was told none were available. I was offered a 10x10 but not all my stuff would fit unfortunately. It was a bit disappointing that I could reserve something that wasn't actually available. Otherwise the people were all great.

Kevin Valenzuela  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RENITA STEWART  |  Expérience générale 
Évaluation :
3

I had provided at least a six weeks notice that we were going to be leaving a storage unit... I was charged for a full month which we paid on Autopay on March 1st ..left storage this Thursday and asked the cashier if we were going to be prorated 1/2 month...he acted like he's never had this question before and said it is what it is...why would I provide Uhual with a letter of intent to vacate then still get charged for a full month? Ridiculous

Gordon Zagar  |  Expérience générale 
Évaluation :
3

I was spammed every 45 minutes for this review that nobody is going to read. It's the most unprofessional automated system I've ever seen.

Jared LaFreniere  |  Premières impressions 
Évaluation :
5

You should have more little cars to help move furniture around.

Omar Gonzalez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sidney McIntyre  |  Expérience générale 
Évaluation :
5

Staffs are nice and they know what to do for customer service. Very quick for check in and out with accuracy in administration and skilled help in equipment returns. 100 % recommendable.

Woondo PARK  |  Premières impressions 
Évaluation :
4

Short time there but no problems.

Paul Legge  |  Expérience générale 
Évaluation :
5

very professional staff, clean facility.

JULIO GARING  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nina Macaraig  |  Expérience générale 
Évaluation :
4

I had excellent service with U-Haul Moving and Storage of North Long Beach. I was very disappointed by the treatment I received from U-Haul generally in regard to renting a 20' van. I had to Drive more than 30 miles to retrieve that van, although I reserved it AT LONG BEACH a month in advance. Then I had to retrieve the car carrier trailer at another location 10 more miles away.

Maureen Stelzriede  |  Expérience générale 
Évaluation :
5

Very good manager, excellent staff

JULIO GARING  |  Premières impressions 
Évaluation :
4

The contact-free system and the unit itself were fine. My main suggestion would be to improve the video on how to get into the unit. It skips right over explaining how you actually open the sliding door; in the video it just magically opens. I had to go back into the office and wait in line to find out I have to step on the foot pedal at the same time as I pull the latch in order to release it. Otherwise, the move in was pretty smooth.

Bradley Jorgensen  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kindra Sudduth  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LIET HOANG  |  Premières impressions 
Évaluation :
1

I use you all for many years but this time I would never use you guys again because of the staff that's over on Cherry and South Street a very rude and not understanding I am disabled senior citizen I drove over 900 miles and I was not happy at all with your customers what's your employees know

Reginald Stamps  |  Expérience générale 
Évaluation :
4

No one seemed to know answers about leaving big items for trash pick up. Quoted one price charged a higher price, got a different answer from 3 different people. Manager seemed to just tell staff answers and not want to talk on phone. Other than that clean storage and no issues with the unit. It might be helpful to have donation places on file for when people decide to move out of their storage... Habitat for humanity is one that will pick up at a storage place.

MICHELLE CHARLAND  |  Expérience générale 
Évaluation :
5

I received excellent customer service the entire time I had my storage. Kudos!!!

Terry Allen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRES ENRIQUEZRAMIREZ  |  Premières impressions 
Évaluation :
5

Awesome staff. Very helpful.

SEAN RATHBONE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fredrick mingo  |  Premières impressions 
Évaluation :
5

I kept being helped by a younger woman, maybe she is the manager? She was extremely helpful and made my 1st time using U-haul and U-haul storage quick, easy and informative.

Ashley Berry  |  Expérience générale 
Évaluation :
5

The staff were super friendly, helpful and accommodating.

Esteban McKenzie  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN RATHBONE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samnang So  |  Expérience générale 
Évaluation :
5

Very pleased thank you.

JAIME RODRIGUEZ  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

curtis parker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert chavez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERONICA BISHOP  |  Expérience générale 
Évaluation :
5

Robert provided us with great customer service. He helped us with the two storage units as well as cutting the lock off our storage unit when we had to vacate. Please give this person the acknowledgment he deserves and provide him with the approriate compensation to reflect his hard work. Merci.

Anthony Garcia  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANTHONY GARCIA  |  Expérience générale 
Évaluation :
5

Nice, efficient and friendly

Femi Adesoye  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Crosby  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PHILLIP MADDOX  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

VERONICA BISHOP  |  Premières impressions 
Évaluation :
5

Roberto (mngr) was absolutely the best. He was very helpful assisting me with my rental . As busy as he is he always made time to assist me an his employees, who also were very attentive an pleasant. Thank You All

Hazel Lasher  |  Expérience générale 
Évaluation :
3

Everything was okay as a whole.

PHILLIP MADDOX  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LIsa Stevens  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip Keller  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

alfredo vasquez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOLLY BAHAM  |  Expérience générale 
Évaluation :
5

Roberto the manager was excellent!

Hazel Lasher  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

New Directions Hugh Brockington  |  Expérience générale 
Évaluation :
5

Staff was very friendly and answered all our questions.

DiJionee Perez-Garcia  |  Online Move In 
Évaluation :
5

Rhianna was very nice, checked in my equipment return and help me secure a storage unity. She was very helpful and appreciated her kindness.

sandra marie boyet  |  Premières impressions 
Évaluation :
5

Great Service and very helpful staff.

JESUS TORRES  |  Premières impressions 
Évaluation :
4

The unit was available for us but had obvious issues with rodents. There is a hole in the ceiling of the unit that has tape hanging from it and they had placed a rodent trap inside. Will be addressing the issue in person at my next visit.

Dina/William Schmidt  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer fields  |  Expérience générale 
Évaluation :
5

Roberto and his staff went above and beyond to make my storage and moving experience a great one. They were professional yet friendly, super helpful, were creative problem solvers and I felt they valued my business every step of the way. Merci.

Erika Muelle  |  Expérience générale 
Évaluation :
3

They couldn’t get me a trailer to hook it up to the truck not good

Brett Goetsch  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LIsa Stevens  |  Premières impressions 
Évaluation :
5

Roberto Fernandez, Owner General Manager at this full service facility has an exceptional team. They are like a well-oiled machine. Give it peak times which seams to be always at this facility, Mr. Fernandez and his team has always given me their undivided attention when I had any questions, issues and/or assistance over the past year and a half. I would like to thank Mr. Fernandez and his team for their patience, kindness, support, and helpfulness they have always shown me. Please know I appreciate you all. *Christian *Julius *Manuel *Ms. Raffaela (I hope I spelled it right ) Lastly, Roberto Fernandez for your team is a reflection of your great leadership! Again, thank you.

Lori Harris  |  Expérience générale 
Évaluation :
5

The staff was very respectful, yet thorough.

Maureen Stelzriede  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VONCILE COVARRUBIAS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO MORALES  |  Online Move In 
Évaluation :
1

this rating is for the Houston Texas store on antigone and the beltway 8 i had the worst experience with them they get a fat 0 from me the long beaxh store was wonderful they get a 10 but 5he Houston Texas sore i will never encourage any body to that store ever!!!!!!!!!!

Kenneth Young  |  Premières impressions 
Évaluation :
5

I've been having a storage unit there for OVER 6 years! HOPEFULLY, I'll can FINALLY relocate BEFORE year's end! Thank You U-Haul

GLORIOUS JOHNSON  |  Premières impressions 
Évaluation :
5

Great service

Adonis Calderon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENEE WEISS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lacey Fox  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Torres  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Torres  |  Premières impressions 
Évaluation :
4

The free month with a one way truck rental between cities was a great deal and a great solution to my move. One issue I had was the lock. I ended up buying two locks because I was unaware I would need a lock for the storage unit. So when i bought a lock to lock the truck overnight, I bought the non circular type. Some communication or suggestions during the rental process about which lock to pick would be helpful in the future.

Aaron Rocha  |  Expérience générale 
Évaluation :
5

100 % satisfy

Frances Valls  |  Expérience générale 
Évaluation :
5

This is the best UHAUL in Southern California!!!

Harold Byrd  |  Premières impressions 
Évaluation :
5

This is a well managed business.

Harold Byrd  |  Expérience générale 
Évaluation :
5

Very nice people and clean

BEVERLYN POLLARD  |  Premières impressions 
Évaluation :
5

We had issues with the drop off location but the owner himself stayed involved until we were completely satisfied. Almost sad we had to move out. Thank you guys so much. Great crew!

dandrea white  |  Expérience générale 
Évaluation :
5

Very good customer service

Mayra Torres  |  Premières impressions 
Évaluation :
3

The outside lightening is poor. The roof of my unit leaked. I brought this to the attention of the office staff in March 2019 and was assured I would get a call from management & never received a call

Adrienne Marie Braden  |  Expérience générale 
Évaluation :
5

Manager Roberto was very helpful, great staff too!

Wesley Mack  |  Expérience générale 
Évaluation :
5

Super helpful staff

Elaine Allison  |  Expérience générale 
Évaluation :
5

Great facility. Easy access. Great staff and very helpful. I would definitely reccommend this location to friends and family.

Darren Kavapalu  |  Expérience générale 
Évaluation :
5

Roberto and his staff are great.

Shirley Davis  |  Expérience générale 
Évaluation :
5

After driving for 12 hours, I arrived 15 minutes to closing time and the staff was extremely kind and helpful. I appreciatie that. Thank you.

renee thompson  |  Premières impressions 
Évaluation :
5

Staff was available, professional and very efficient. No waiting on phone or facility.

Elaine Allison  |  Premières impressions 
Évaluation :
5

Very good service. Nice actitud Fast help Very clean storage. Well recommended

Steve Cervantes  |  Premières impressions 
Évaluation :
5

I have use this facility twice once when moving back home to California the second time while merging homes with my fiance. Tragically, he passed away during that time. Staff were very pleasant.

Christopher Ryan  |  Expérience générale 
Évaluation :
5

Excellent service

Terry Allen  |  Premières impressions 
Évaluation :
5

Great service.

GARY REICHOW  |  Expérience générale 
Évaluation :
5

The manager Robert was fantastic. He went out of his way to help me. Three months I had storage he bent over backwards for me. I will surely recommend you're Paramount location

VALERIE GONZALEZ  |  Expérience générale 
Évaluation :
5

Roberto and Manuel went above and beyond to help me get a hitch installed on my car and a bike rack. Rented a storage unit for a month. Also had another rack and hitch receiver for RV Excellent!!!

Patricia Hicks  |  Expérience générale 
Évaluation :
1

The manager sucks

Glennis Payne  |  Premières impressions 
Évaluation :
5

Roberto and Manuel have been professional and helpful to me. Had hitch installed, rented storage unit. they also installed a bike rack. I will be returning with my RV to more assistance

Patricia Hicks  |  Premières impressions 
Évaluation :
5

Very professional I will recommend this location thank you very much for your assistance

alejandro gomez  |  Expérience générale 
Évaluation :
5

Amazing service! Got everything right on time

naveed khan  |  Expérience générale 
Évaluation :
5

Very helpful person he's very good

wanda turner  |  Premières impressions 
Évaluation :
5

Very friendly staff. Helped me right away and made it very convenient for my move because I was able to unload my uhaul trailer in the storage unit and the. Pull it around to the front and drop it off

JESSE BOON-NITOFF  |  Premières impressions 
Évaluation :
5

.

STEVE MALAN  |  Expérience générale 
Évaluation :
5

Awesome

Shirley Daniels  |  Réservation 
Évaluation :
5

Clean and convenient location, the guys at the counter were helpful and were professional , moved across the country and this location was the closest to my new home.

nic manganello  |  Expérience générale 
Évaluation :
5

Mike the manager is the best if I had it my way I would give him a million dollar raise.....

Debra Ross  |  Expérience générale 
Évaluation :
2

Uhaul was supposed to provide me with a free month of storage and went back and there word. Had to go to several uhauls and waisted a lot of money on the uhaul truck. No help, rude service, no service

Taylor Baugh  |  Réservation 
Évaluation :
5

This location is very helpful and friendly

Michaele Woodfin  |  Réservation 
Évaluation :
5

Thank you very much it's been an awesome experience

Anthony Parker Parker  |  Expérience générale 
Évaluation :
5

Although I wasn’t present at the facility, we had great customer service on the phone and execution in the facility to make a great experience for my movers to retrieve the boxes.

Lela Mussa  |  Expérience générale 
Évaluation :
4

Merci

CHERYL MILGROM  |  Expérience générale 
Évaluation :
5

This is the BEST Uhaul center in the free world! Not only is the manager helpful and friendly, his staff conveys the same tendencies! My experience at this uhaul center was amazing! First Rate!!

BRANDON LEVERETT  |  Expérience générale 
Évaluation :
5

The only thing was the mpg the truck got. It cost me an arm and a leg to get to Long Beach, Ca from San Francisco, Ca.

Eddie Farris  |  Réservation 
Évaluation :
5

great service

vladimir mironov  |  Expérience générale 
Évaluation :
5

Staff were amazing - friendly and helpful! Facility was clean and secure. They have every type of truck/trailer you can imagine!

Aidan Seawalt  |  Expérience générale 
Évaluation :
5

 % happy with this location. From the moment we checked in Mike and his staff were nothing but friendly and helpful! So glad we chose this one! Totally recommend this location!

Antoinette Reeves  |  Réservation 
Évaluation :
5

Really good experience

Roberta Ramirez  |  Expérience générale 
Évaluation :
5

.

Craig Buller  |  Expérience générale 
Évaluation :
4

I rented a truck to remove my items from storage. The truck was in terrible shape & drove horrible. You all can do better & need to do better. I'm 80 years old. Insulting.

louchious william  |  Expérience générale 
Évaluation :
5

'Im very Satisfied with the staff of long beach u-haul cause any question i would ask they would stop what they were doing and attend to me immedily and that made me feel my matters first thank you

JANE BAZAN  |  Expérience générale 
Évaluation :
3

Aucun

LAURA QUESADA  |  Expérience générale 
Évaluation :
5

Great! Michael very customer oriented.

jacqueline HAYWOOD  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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