Customer Reviews for U-Haul Moving & Storage of Oakville

5 845 évaluations

478 Woody Rd   Oakville, ON L6K3T6
(Dorval and Speers)

(905) 842-3871

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(905) 842-3871

478 Woody Rd
Oakville, ON L6K3T6
(Dorval and Speers)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Both doors had a problem closing, but overall was clean.

Carlos Sosa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raquel Flug  |  Expérience générale 
Évaluation :
5

Easy check in. Clean and new vehicle

Scott Wilkinson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Flourine Debulgabo  |  Expérience générale 
Évaluation :
5

Well secured, neat and reliable storage facility. Friendly staff and helpful staffs. Although I was charged 3days instead of 2days when I rented the van and I called to complain and they promised someone will reach out to me but I still have not heard from anyone. But overall it was a great experience.

Latifat Olabisi  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lee Caya  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Pierre Gilbert 
Évaluation :
5

It was good

lee Caya 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AHMED GAD 
Évaluation :
3

The truck was a nightmare with many mechanical issues and warning bells ringing, speedometer not working at all times, gas gauge bouncing around and all the other indicators going weird. Check engine light and suspension/alignment lights flaring ... I seriously thought I would be left stranded on the side of the road. Not a pleasant experience.

Lemonwood Luxury 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maged Nasr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael dewson 
Évaluation :
4

stay friendly. this was a great experience

Michael Pearson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coreta Small  |  Expérience générale 
Évaluation :
5

Friendly, knowledgeable and outgoing a much better experience that the Winston Churchill location

Michael Petitpas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khizar Hayat 
Évaluation :
3

U HAUL Receipt Contract No: 71862590 Thursday, February 29 2024 11:58 AM In-Town Return (In) 10951 042-3971 LA-HALL MOVING & STORAGE DE OAKVILLE 641032 085T1 455,11日75901 Cuet Ph - EMait: (496)882-8367 scott. Toma сом 418 WOOEY RD OAKVILLE OPi&SK3T6 Customer Mame: Scot tik 1264 Martorsugh Court 140 % Cabsfe: ON L64345 Authorized Driver's) scoft he Rental Date Time: 2/27/2028 12 01 PM Retien Date Thme: 2/29/232* Chargeable Rental Periods: 2 Equipment 58340 KM m 00150 Dist Refe 50 43 x 159 KM Diet Charge 710971 Coverage CAV $32,05 Missing/Damage Charge 50/80 Rerital Rate 315 95 Rental Charge 579,8 Antual Charges 322 151 % % 11 Environmental Fee: 32 Card Type: AEROUS Ret No.: 3223,51 XXXx-XXX-X000x-3003 Type: Payment Application Label: Merchairl Interac Approved: 421€32 ferm ID: 001 GST/HST Tax: 529 05 Total Rental Charges 5 252,56 5789706 Debit Cata Payesent: $257,56 AID: 40000002771010 TVR: 0090008000 751: ERDO Net Paid Today: $252 55 • Icontirm Phar durrg the tver of my rental there was nof an accident imoolving the rented U-Haci equlpment and no incidenen wher thir ropipment struck or othervise caves darage to any person or property etter whie on a pubie sead ex prvase penperty. Theeo vas no irjury or damage sustained by ro ne any othee dvers or Pckug and Var Bear Rae Cuarante Ar the end of your rents sat wit Ecuate the bost deal for sou basee on the Gays ard Haneters uset Ths Wil ether be opular 5 19/95 ph/s Ailoreier rate OR our exdended rental rates Our adended rentai tates car ise a combaration of daty, weeky and monithiy sates with mieage nouded. The monitly vale is. for 28 daye. Soupmert in Customer's possession may be equipped with a Lifaut Location Tracking Device Andior DEM devices (such as OnStarD), Location formation may be ned for the roapons sel forty in the U-Haul Pavacy Policy available at unaul, coma agaippeecy indoe Courtney O U.Maul Signalure - (Courtre O) How are we doing? Please go to hipsweataui.com review and let us know it you received the level ot quatity and service you expect from this I-Haul Jocation. Mobile ContractCksse DIST CHARGE CDW RENTAL RATE INVIRONMENT 109. 7) -> 19. 95- 68,37 52. 00 39,9 2 142,27 19,16 $161,43 is the correct total I was over charged in rental charge should be 40 and over charged distance charge should be 68,27 Please credit back to my payment method on file the difference of $85,89

scott hill 
Évaluation :
3

Hi, I have not received the receipt despite of message on the website saying that the rental truck has been successfully returned. Please help, my email: raghavdewett@gmail.com I have tried calling support but no response so far

Raghav Dewett 
Évaluation :
5

Excellent

Marlon Allen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sanja Medakovic  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio Pajdakovski 
Évaluation :
5

Staff were wxcellent

Mark Davis 
Évaluation :
5

Everything was great from the lady who I dealt with to the equipment I rented

Walid Elshahed 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad Martin 
Évaluation :
5

Great service.. entire pickup and drop of was so smooth and streamlined

Nikhil Juneja 
Évaluation :
3

The truck (hind) door latch was difficult to open and close. The ignition of the vehicle was difficult to use. Otherwise it was a pleasant experience and the staff members were very nice.

andre cunha 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Thompson 
Évaluation :
1

Absolutely disgusted with the attitude, behavior and treatment from the manager. Should be fired!!!

Shelley Lane 
Évaluation :
5

The team was very cooperative

MERHAM MERHAM  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marty Robinson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry Shannon  |  Premières impressions 
Évaluation :
5

Staff was super friendly and helpful.

Igor Chamsoutdinov 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL JOSEPH PEARSON  |  Premières impressions 
Évaluation :
3

very long check out time

Michael Peever 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron Stewart 
Évaluation :
2

1.The rules were not explained properly and the person in counter seems yo be in rush. 2. The truck was showing a message that one of the tire has less air which is not good for someone moving. 3.The after office hour return process is too complicated. The app was not allowing me to return and I spent half an hour trying to understand and taking many pictures in a bad weather

ABHISHEK BHATT 
Évaluation :
5

You and your staff are amazing, made me feel secured and comfortable purchasing your service. Merci.

Ryan Ramroop  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Beverly Golbeck  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gaetano Segreto 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Art Fridy 
Évaluation :
5

Nothing, it was a great experience, thank you!

Melinda Clarke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hazel Macphail 
Évaluation :
5

S.O.

Carol Gray 
Évaluation :
5

Excellent manager and staff

Constantine Daicos 
Évaluation :
5

Clearly indicate the return areas, especially when the side of building is full.

David Wharton 
Évaluation :
5

Customer service was exceptional

wendy cockburn 
Évaluation :
5

Workers were fantastic!

Sarah Butcher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Tremblay  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Johnson  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

stephen cyr  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Scolaro 
Évaluation :
5

Looks like front staff shortage

Akash Jogi 
Évaluation :
5

the van was very un economical to run. It used 11litres for 12 miles so even short trips it can get expensive.

Adrian Haviland 
Évaluation :
5

Great service!! Especially from Christian! Merci.

SOHUN FRANCIS PINTO 
Évaluation :
1

I was given the wrong vehicle, and after delivering the vehicle, two hours later, I was given a call and told that there was a technical issue with the vehicle and needed to return the vehicle as soon as possible upon probing, it was informed that this vehicle was not supposed to be given to us and it was meant for somebody else. The drop location was another area as per my initial booking but the store person called and told me that they will charge me $500 if you don't drop your vehicle at the original pick up location. So I had to drop the vehicle from my original pick up location and I had to spend almost $50 to return back to my place of shifting. Moreover I was charged extra for the kilometres that I had not intended to drive.

Unnikrishnan Ajith Nair 
Évaluation :
3

I was told the storage unit monthly fee would be applied automatically to the credit card on file. But then I'm charged a $15 late fee because it was not automatically charged. That sent the rating from excellent to average, even if 15 is not that much.

EDWARD DE KONING  |  Expérience générale 
Évaluation :
1

Truck was dirty, needed complete in and out wash Very expensive for 4 hours paid $110 including gas Waste of time for taking pictures by doing myself without support. What if I have no data in my phone or someone is not educated to complete the online checkin for car examination. Whenever I go for my personal car service they take the picture with their iPad or device from all sides before starting any service so they will have an evidence that car was received in what condition Same way UHAUL should take pictures before handing over the equipment/ car to customer

Mustaqeem Chaudhry 
Évaluation :
5

Parking! Your parking is horrible

Kelly Smith 
Évaluation :
1

I had rented a 10' truck for several hours. I had informed the staff that the fule tank was not filled to what levels that were marked on the documents. When I had returned the vehicle, I filled the gasoline tank back to its required levels. I was then charged CAD$42+ for EZ Fuel Service Fee when in fact I was never to be charged for fuel. This was terrible service and I would never recommend this again. Terrible customer service and the staff was rude about the notification which I am not out of pocket being charged for fuel not used. This is absolutely unacceptable and not professional service whatsoever!

Michael Hyman 
Évaluation :
1

I rented a Cargo Van and drove 19 km, and was charged $44 for fuel. I called customer service to contact the car rental store to question the matter. Good thing is the store promised to refund the fuel fee. Bad thing is nobody knows why dose it happen.

dahai yun 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lenka Vavrek 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oliver ZHANG 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMEKA DIBUA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shahab Hamraz  |  Premières impressions 
Évaluation :
5

Parking would be the only complaint. The staff at this location are AMAZING!!! I didn't catch their names but they went above and beyond - were so helpful and fabulous to deal with. Whoever owns this location is lucky to have the 2 girls that were working at this location 12/17. TOTALLY AWESOME CUSTOMER SERVICE!!!!

Kelly Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nai Li 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna Cornibert  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Susan Attard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Jeun  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK FORNASARI 
Évaluation :
4

U Haul was Smelling inside cab,Strange smell like Diary

SARBJIT DHINDSA 
Évaluation :
5

10/10

xiaofeng tang 
Évaluation :
5

I only had my things in storage for a month, but would use this facility if needed again. I reserved online which was easy and the office staff was friendly, respectful, and helpful.

Danielle Kierpiec  |  Expérience générale 
Évaluation :
3

Overhaul your U-Haul App as it does NOT work.

DAVID HARRIS 
Évaluation :
3

i was given a truck with a ramp. I though I will get a truck with automated ramp.

moenara corp 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES GENARD  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Anthony  |  Expérience générale 
Évaluation :
4

I rented a dolly for major appliances to move a fridge to a new location. There were three steps at departure and four steps at arrival. Although I attached the appliance with the belt provided, the belt was too low and difficult to tighten so the appliance tilted and fell on one of the steps at arrival. Some regrettable damage occurred. I think that U-Haul should provide two tightening belts for tall appliances one up and one down and also instructions with the dolly on how to best tighten the belts and how to engage the steps going out and going into the new location.

Frank Nuzzo 
Évaluation :
1

Made me pay for 2 full days when I should have paid for one!!! collected the truck at 6pm and returned the following day at 6pm

Wade Van der Struys 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan Hunt 
Évaluation :
5

Good experience

Abhinay Reddy Kolanu 
Évaluation :
5

Just continue what you're doing Loralei

Julian Wise 
Évaluation :
1

Fire Lorelai for treating customers like a piece of trash.

Sydney LaRochelle 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paulo damaso 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Recagno  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT WINTELER 
Évaluation :
2

The customer service centre and the locations are not on the same page. Giving different info at the call centre and the location is unacceptable. Costed me too much money

meagan hudson 
Évaluation :
4

The mobile pick up is a mess. Wasted an hour of my moving day trying to get access to a vehicle. It was not the fault of this location, it was the South Service Road Uhaul that screwed my day up by not having the vehicle I rented set up. The Woody location was professional and helpful.

Megan Wiles 
Évaluation :
5

Excellent customer service at this location. The General Manager, Lorelie Aumann, was very helpful with my moving plans from a different storage locker provider. Her staff, such as Courtney were also very helpful in making my move go smoothly. I am impressed by the cleanliness of the facilities and of course by the affordable rates at this location. You have a well run professional group here. I hope for this to be a long-term stay, with no excessive yearly rate increases, like at the last place i left. The U-Haul service was also very helpful.

Ernie saito  |  Premières impressions 
Évaluation :
5

All good. Thank you

BOZHIDAR DECHEV 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Moin Akram 
Évaluation :
3

Get self checkout for moving supplies so you don't have to wait to buy boxes when both clerks are setting up truck sales. It is very frustrating to wait while people make choices and go back and forth and you just want a box!

Debora Johns 
Évaluation :
5

Quick and easy pick up and drop off process. Communication with UHaul throughout the experience was top notch.

RASHEED RAFIDI 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Xiaohua Ma 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben Nikolic 
Évaluation :
3

Great service, vehicle issue experienced but well handled. Courtney was a pleasure to deal with, as was the first person who dealt with the mechanical issue.

melinda head 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID SMITH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georgina Armand  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georgina Armand 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sydney LaRochelle 
Évaluation :
4

The return app is a bit cumbersome didn't save as much time as expected. May have been as long as waiting for an associate

Ryan Blue 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jim Johnstone 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Bolliger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin Karens 
Évaluation :
2

When I received the car, it was below the mentioned line a little bit. I found it very small different, so I didn't ask for change. When I returned it it was in the same level below the line a little bit, almost touching the line, but they consider it on the line before it and changed me 12 dollars for that.

ANAS ABUELNAGA 
Évaluation :
1

I had to wait 30 min after my appointment time, because my vehicle was not having a nameplate, i had to wait for another vehicle to be returned even though my booking was confirmed, I lost money due to this because of my commitment with others to be there on time..

Hazem Bouzayane 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Egor Ilin 
Évaluation :
5

Staff were very helpful. A little junior but very enthusiastic.had to help them solve my hitch problem. Appreciated the service. Definelty customer friendly

Ewald Becker 
Évaluation :
4

mishap with initial booking that require change in reservation from different location, but phone agent was very helpful. smooth checkin and checkout process. checkout instruction should include how to return key and padlock

Aadil Mamuji 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shandra munro  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher Huband 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Ranger  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hassan Mahmud 
Évaluation :
5

First time renting from U-Haul and the experience was great. The facilities are state of the art and clean. The truck was very clean inside and out. The staff were very helpful and explained everything in detail. Will definitely use this location again for any truck rental or storage needs.

Michael FELTRIN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amir-Abbas Saghaeian 
Évaluation :
4

My first pickup was at 3040 Trafalgar Road, but my requested equipment was not available. The only Ryder truck they had was 15 ft, when I ordered a 20 ft. You may have heard that there were issues with remote entry, or unmanned location, but the equipment I ordered was simply not there. As a result, I lost an hour having to go to the location on Woody Street to get the needed 20 ft truck.

Howard Pittman 
Évaluation :
5

The team at the dealership were proffesional, kind, efficient! Excellent experience. The truck was good but the COST was a huge shock. We saw $19,99 to rent and ended up being charged $850 to take the truck up north and back in under 24 hours. The team at the dealership did tell us that it was by the mile, but when I booked on line I was not aware. We did purchase some cardboard boxes, but the overall cost was way above what we ever ever anticipated.

Hermann Leiningen 
Évaluation :
5

Courtney was a wonderful.

Aaba Fine Foods   |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABDULAZEEZ IBRAHIM  |  Premières impressions 
Évaluation :
5

Knowing that theres free storage unit fora mo th whennu book a u- haul ia great. Thank u so much!

Laila herraro  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEBASTIAN FRUDZINSKI  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony Lee 
Évaluation :
5

Extremely professional staff and excellent customer service

suhail khawaja 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Lee  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD DE KONING  |  Premières impressions 
Évaluation :
5

About outside vehicle cleaning only; inside was good.

Jean-Paul Stephan 
Évaluation :
5

Excellent customer service.

Carol Gray 
Évaluation :
5

I like renting trucks from this location, trucks are clean, people are nice, smooth transaction.

Ralp Michael Reusi 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOUGLASKEN MCMULLEN  |  Expérience générale 
Évaluation :
5

Excellent customer service. Thank you!

michael dimaria 
Évaluation :
2

Attendants were not helpful. I took 15 minutes to find the car and nobody would helped me despite I asked. After 15 minutes alone they decided to go outside to find the car stuck behind another one

Gabriel Karan 
Évaluation :
5

The staff were very kind and helpful. They even allowed me to come do a trailer test fit to make sure everything on my vehicle worked correctly. The variety of trailers makes it easy to get one to suit your needs. They even have really small ones you can tow with a average car.

Jason Vandenburg 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick Fornasari 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Lowe  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zia Fehrenbach  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rouba Halek  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARDL CLARKE  |  Expérience générale 
Évaluation :
5

The guys at the Oakville facility were so helpful and friendly. Recommandé.

Flourine Debulgabo  |  Premières impressions 
Évaluation :
4

Getting expensive and out of reach for people to afford

Deborah Seymour  |  Premières impressions 
Évaluation :
5

They were super helpful to me when I rented a truck and storage space from them

Richard Bye  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shandra munro  |  Expérience générale 
Évaluation :
5

Great facility, helpful staff and no issues in 12 years Thank you

JOYCE FURLANE  |  Expérience générale 
Évaluation :
5

Efficient and well maintained facility.

Peter Lowes  |  Expérience générale 
Évaluation :
5

Excellent and friendly customer service. I switched rooms twice to get the desirable location and all along staff was very helpful and accommodating in helping me chose the right room. Clean and large room.

Affan Javed  |  Online Move In 
Évaluation :
3

It took 45 mins to be served. Gas tank level was incorrectly marked, this was rectified by Fatima on return of the truck

Mike Pasco  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON SPEERS  |  Expérience générale 
Évaluation :
5

Used the facility for storing my daughter's furniture and precious things after her first year at Sheraton College. Merci

Mary Lorusso  |  Expérience générale 
Évaluation :
5

Thanks for making my move easy

ruth houh  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy Gilby  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NENAD LUKIKJ  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Husameldin Mohamed  |  Expérience générale 
Évaluation :
5

Thank you to everyone involved, in making this such a positive experience. To all the staff, thank you for your professionalism kindness and courtesy

Frances Clayton  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HASSAN MEKTABI  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maximous Abdelmalek  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael parker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Rydall  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Allan Wisby  |  Expérience générale 
Évaluation :
4

All was easy and fine but it's so expensive

Carole Hallman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adelarin Adeyemi  |  Expérience générale 
Évaluation :
3

The employee at the U-Haul Storage Facility saved my experience. I booked online and then someone called me, everything seamed great. Then I got a call from someone at the dispatch and the rest was a bit of a nightmare coordinating, from random pick up locations, a drop-off location that was inputed nowhere near the storage locker, rude people on the phone, a 45 minute call to try and sort out the drop off with no resolution. Other than the experience at the storage facility, the process with Haul was a bit of a mess and I wouldn't recommend it to those who don't want a run around.

Michael Ouzas Real estate  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARDL CLARKE  |  Premières impressions 
Évaluation :
5

I had a wonderful experience for the 3 years I had a storage locker with Uhaul. I would definitely use the service in the future and recommend it to others. Merci.

Evangeline Do  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary Eitelbuss  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Laronde  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

barbara rowick  |  Expérience générale 
Évaluation :
5

The staff was extremely nice and always helpful.

susan jones  |  Expérience générale 
Évaluation :
5

The staff were all very friendly and helpful.

julie durfy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edilberto Duverger Velazquez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan Clark  |  Expérience générale 
Évaluation :
5

No hesitation recommending to anyone. Manager was excellent, available and accommodating.

David Howard  |  Expérience générale 
Évaluation :
4

The light ever worked and when we asked about it no one seemed to know how to turn the light on.

Mary Beth Taylor Racine  |  Expérience générale 
Évaluation :
5

Very accommodating staff and Loli li was fantastic and extremely helpful. I recommend this facility

Rudolph gubo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerardo Colangelo  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Larry Holden  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KALEEM ARIF (ARIK ENTERPRISES)  |  Expérience générale 
Évaluation :
5

I was very pleased with my experience, easy, convenient, very clean, so happy with the indoor storage, everything is accessible to move things into the storage unit. Mary Grace Lorusso

Mary Lorusso  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHYATI PANCHAL  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gordon Levey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khurram Rehman  |  Premières impressions 
Évaluation :
5

Satisfied

Oyewole Yusuf bamidele  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAN GOSSELIN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUCKHJEVANSINGH DADIAHLA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy McAdam  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Muhammad Idrees  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tomasz Spust  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jenny Seet  |  Expérience générale 
Évaluation :
2

We should have been told that there was no working elevator in the building, instead of finding this out when our movers showed up to move our stuff in to our 2nd floor unit. You could at least provide dollies or carts on the 2nd floor that would allow one to haul one's things clear across the 2nd floor to the only stairwell and door that can be used to access the unit.

Helen Becker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammad Albrzawi  |  Expérience générale 
Évaluation :
5

No comment

lorenzo caputo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Nicholson  |  Expérience générale 
Évaluation :
4

Rentals are expensive. I would have used the units longer if it wasn't for the high prices.

SNEZANA RADUSIN  |  Expérience générale 
Évaluation :
5

It was a great experience. Every time I was there the facility was clean and employees were helpful and friendly.

Julie McIvor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Ranger  |  Expérience générale 
Évaluation :
5

great place awesome staff

danila karobkin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammad Albrzawi  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shivam Patel  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nengi Spiff  |  Expérience générale 
Évaluation :
5

Had a great experience at this facility.

Edson ferrreira  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRE HAHN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Prysiazniuk  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline Tucci  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Mallet  |  Expérience générale 
Évaluation :
5

Definitely extremely helpful with a last min short term storage situation. We were really in a jam and this was the best coarse of action. The rolling carts on site were beyond helpful.

Daniel Mallet  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Grist  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gurddeep Bath  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Waseem Mahmood  |  Premières impressions 
Évaluation :
5

Great staff and really comfortable facility

danila karobkin  |  Online Move In 
Évaluation :
3

When we booked the storage locker we were advised the locker we had was the biggest. That night we struggled moving items into the locker. Ultimately found out the next day a way bigger locker was available. Upset the customer service representative did not offer that option to us. Very disappointing as the room was very difficult to maneuver. The door/ locker was very weak and not as sturdy as other locations. When I eventually spoke to the manager/ acting manager the refund for the locker was issued but I had to present my Carlsen as we had rented a van at another location. The initial customer service woman was very discouraging and I have always had an amazing experience with Uhaul. I was saddened and upset by thr treatment from the initial customer service rep that I spend 3 weeks resolving the issues. We have closed down the locker and moved to another facility.

Maria Guadagnoli  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOHAMED BORHAM  |  Expérience générale 
Évaluation :
1

When I arrived, the unit I had rented had no power in the building and therefore I wasn't able to access the elevator. As I had a truck full of items to move in and then had to change and rent a more expensive unit in a different building. Although the gentleman working there tried his best to help me I am really not impressed with my overall experience.

Tonya Flaming  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAYMOND GANONG  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom Dorman  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Maria Guadagnoli  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eve sousa  |  Premières impressions 
Évaluation :
3

A few staff need to work more efficiently to avoid confusion for the customers.

Thi Hong Ngoc Tran  |  Expérience générale 
Évaluation :
5

Only drawback is paying $10 extra to get 24 hour access. I declined. Makes absolutely no sense why U Haul would apply this charge. Why not just include in the rental price and give customers the option. Comes across as a money making scheme.

STEVE PERRY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Goran Poposki  |  Expérience générale 
Évaluation :
4

Summer months was very hot inside. The carts were nice, although one was broken once. The alarm seems useless as it keeps going off and it doesn't look like anyone checks. I tried to buzz security multiple times for different matters, like the alarm or lack of toilet paper, but nobody ever answers.

Lawrence Mak  |  Expérience générale 
Évaluation :
5

Good service, friendly and fast

Adrienne Scaglione  |  Premières impressions 
Évaluation :
5

it worked perfect for the 2 months we need. while we waited for our new place.

JOHN J REYNOLDS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rasheed AlHomsi  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Pinard  |  Expérience générale 
Évaluation :
1

Beyond terrible staff and management. The staff were untrained and unaware of how to use the computer or where to find things. Luerelie the manager at this location was terribly disrespectful and I will never return to this location or any uhual storage after this experience.

Mary Ashley Colindres-Diano  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom Dorman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don Dyson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Kostrzewa  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Francine Landry  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Holuk  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lee Lopes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl Einarson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marina Djurdjevic  |  Expérience générale 
Évaluation :
5

Got great customer service. And Loreli was very kind in giving us conveniently located storage space.

Georgina Armand  |  Expérience générale 
Évaluation :
5

The GM who checked us in was kind, professional and very helpful. Our truck broke down right in front of our unit as we tried to pull away. Luckily she was there and knew exactly what to do. She was amazing and honestly made everything better after a very stressful few days.

Arlette Edmunds  |  Premières impressions 
Évaluation :
1

After paying my first months rent i arrived at my unit a week later to move the contents of my house in only to find I had been locked out due to 'lack of payment'. I spoke to the manager, Lorelai, and assumed she had taken care of the error. I arrived again a week later to find that i had been locked out of my unit again. I spoke to lorelai once again, i found her rude and unapologetic. She was very unprofessional. The beginning of this month I received an email from Uhaul saying I was late with my monthly payment and was charged a late fee and locked out again. I was confused as my credit card was nowhere near its limit. I called Uhaul and spoke with a young man to find out that there was no credit card on file for my account. (You cant make this stuff up). I have had nothing but issues as a direct result of the unprofessionalism and incompetenace of Lorelai, the manager. If I treated my clients like this, i would have none. Do yourself a favour and go to another Uhaul in the area or make sure to have another customer representative take care of you at this location.

Nicole Kibath  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Beth Taylor Racine  |  Premières impressions 
Évaluation :
2

Consumers deserve more Respect from the Management in general. Mostly long time Customers..

JOSE RICARDO MARTINEZ  |  Expérience générale 
Évaluation :
2

I made reservations for both trailer and storage. There were none of them available at the time of check-in.

Thi Hong Ngoc Tran  |  Premières impressions 
Évaluation :
3

Storage was fine but for the mice that were in our storage unit and ruined some of our items. Doesn't seem like much was done to prevent rodents.

James Brown  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Tiller  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ThiDaoLe Nguyen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

iram NISAR  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence Mak  |  Premières impressions 
Évaluation :
1

I was called by this location 3 times, I do not know who this person is who was moving. I told them this multiple times and they kept calling back.

Darlene Kretzschmar  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Goodall  |  Expérience générale 
Évaluation :
5

Perfect service excellent sales /staff. Special thanks to Lorelie Aumann.

Rasheed AlHomsi  |  Premières impressions 
Évaluation :
5

I loved it , good job.

jude boateng  |  Expérience générale 
Évaluation :
5

Great experience only comment is girl who was on was very junior and was had a little bit of a hard time figuring some things out and manager wasn’t reachable

SYDNEYALANA MURCAR-EVANS  |  Premières impressions 
Évaluation :
5

Great service

Aman Choudhry  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nabeel Hussain  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelson Vargas  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HERNANI DASILVA  |  Expérience générale 
Évaluation :
5

Before even entering the office a staff member approached me and offered to help me, setting a great tone for the establishment. Workers I interacted with were very friendly and helpful. Facilities were clean and just as advertised.

NICHOLAS LEE COCHKANOFF  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa Carandang  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tijana Cota  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Sturridge  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelagh Ross  |  Expérience générale 
Évaluation :
5

Moved in on a Sunday afternoon. The staff present was informative and helpful. Merci

Barry Thomas  |  Premières impressions 
Évaluation :
5

I was very grateful to Laura Lee and the staff, they where very helpful in every way. Thanks again Sandra

Sandra Ranger  |  Expérience générale 
Évaluation :
5

Its a very good idea that we have like storage to serve business.

Mohammad Walid  |  Expérience générale 
Évaluation :
5

Melony (Manager out of Brampton) was especially helpful after the fire destroyed most of the building. She was polite, professional, understanding and went well above and beyond what anybody could expect. Big fat raise for Melony.

chris murphy  |  Expérience générale 
Évaluation :
5

Melony (Manager) is a true professional. Polite, helpful, and she went above and beyond the call of duty to help me out.

Christopher J Murphy  |  Premières impressions 
Évaluation :
5

My contents were covered with ice because of the fire in my old unit's building. I was very impressed with the helpfulness, speed and efficiency of your recovery crew's action in cleaning up my old unit,re-boxing salvagable contents, and moving as much as possible to a new unit (in frigid weather).

JOHN MACARTHUR  |  Premières impressions 
Évaluation :
4

Temperature was turned down making it very cold on the second floor. Blowing in insulation made no difference to warm the second floor that was now around 50DegC the temperature made sorting through archives is difficult (can not ware gloves) . Plus the billing credit from prepaying a unit and downsizings seemed to be a mystery. The previous management kept it warm on the sevens floor and billing and upgrades and down grades were never an issue. They always accommodated my needs.

scott hill  |  Expérience générale 
Évaluation :
4

A difficult day for the check in (snowstorm) but probably more difficult for the folks moving in than for the employees behind a desk. Smiles and a bit of emphaty can be learned, even if process was efficient

Devon Masciangelo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ravish Tandon  |  Expérience générale 
Évaluation :
3

There is no light in my storage.

Mustafa Mohammed  |  Premières impressions 
Évaluation :
5

A-1 service. The staff was friendly, caring and very helpful. I always use Uhaul for my moving needs.

Linda Pratt  |  Premières impressions 
Évaluation :
2

I couldn't use the storage unit because the day I was moving my things the elevator wasn't working. Using the stairs wasn't an option, as some of the boxes were heavy. I had rented a truck, so I wasn't going to pay for a new truck later on, so I simply had to look for an alternative.

Javier Hernandez  |  Expérience générale 
Évaluation :
5

I have used haul in many ways , Truck rental , trailer rental and storage and every time things are done right !

KENNETH NOTT  |  Premières impressions 
Évaluation :
4

Answer to 5 relates to lack of salting and snow removal outside the door to where locker was located.

BRIAN MOODIE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eva Haas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELINEM BRAMHILL  |  Expérience générale 
Évaluation :
5

Staff goes the same extra mile

Kenda alhadic (Majowski)  |  Premières impressions 
Évaluation :
5

Staff very friendly Great service!

Peter Majowski  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy Gilby  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRE HAHN  |  Expérience générale 
Évaluation :
5

Ther is a promotion I got one month storage free

abdul kareem  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miroslava Mencheva-Stoeva  |  Expérience générale 
Évaluation :
5

Amazing management uhau Oakville

hristo stoev  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Ronald Caughlin  |  Expérience générale 
Évaluation :
4

Uhaul as a whole is very disorganized. I had to fight with different reps to get my locker and my drop off location at the same location without being charged $2000 extra. The lock i was told to buy was the wrong one for the locker so I was forced to buy a second lock. Not sure why I cannot use the lock i originally purchased.

Jared Miranda  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Sigal  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PIYUSH TIWARI  |  Expérience générale 
Évaluation :
4

Amical

scott hill  |  Premières impressions 
Évaluation :
2

Made a reservation a month in advance. The truck had been loaned out to someone else when we got there. The staff was unusually unhelpful and argumentative. Make sure any perks you get are included in your actual contract. Have a tendency to deny at time if payment. Not impressed. But the storage facility was great!!

Linda Dwyer  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miroslava Mencheva-Stoeva  |  Premières impressions 
Évaluation :
5

Need some helping hands for guidance on floor as staff behind counters are too busy. Even we were given space and place were occupied and unloved. Then we came back and update your team, they were not aware. Regards

MASHOOD MERCHANT  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca Moore  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OMARMAHMOUD M SA AL-MASHHADANI  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark Barton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda Silva  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Sturridge  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Gregory Zaun  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy Piper  |  Premières impressions 
Évaluation :
5

New area is large and easy to access. Upgrades to this location make it my first choice now.

ANDRE HAHN  |  Premières impressions 
Évaluation :
4

The door to unit 225 did not hold up very well when opened. This could have hit me as it did drop down a couple of times.

ben di tommaso   |  Expérience générale 
Évaluation :
5

Staff were very friendly and helpful

NORMANA BROWN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA SANTO  |  Premières impressions 
Évaluation :
4

Would love to have light in the actual storage unit to see properly. Otherwise good experience!

Liana Palmerio-Mcivor  |  Expérience générale 
Évaluation :
5

Hi... The service at this facility was exceptional. Access to the storage units are easy. The office staff was very friendly and efficient and check in was very fast and clear. During the move, we realized that the storage unit was too small for all of our stuff. I asked the staff for help and they were right on it. Problem solved. i would highly recommend this location.

Don Rosenthal  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelagh Ross  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paulo Aurora  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard clarke  |  Expérience générale 
Évaluation :
5

Clean storage units,we'll kept grounds, friendly staff

Miles Gorrell  |  Expérience générale 
Évaluation :
5

I was very impressed when I returned my U haul cargo van. The young man, Moona, was very kind and friendly. When I went to the storage unit to unload my stuff, he was very helpful with the door of the unit that got stuck on me. He demonstrated patience and kindness. Merci

MARISHA WRIGHT  |  Premières impressions 
Évaluation :
5

Lorelei is very efficient and helpful She is also very good at multitasking and helps several staff at the same time and helps her own customer

Debra Varga  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jung Woo Jin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Scholz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louise Finn  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Hann  |  Expérience générale 
Évaluation :
5

Great place, easy access, very clean, very friendly and helpful staff. Merci.

Debby Leblanc  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard clarke  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMANA BROWN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONYN RONZA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misal Patel  |  Premières impressions 
Évaluation :
1

Significantly overpriced. Alarm malfunctioned over 2 years of use. Never in the years as a customer was I able to speak with a representative without waiting in a queue

CHRIS CAROTHERS  |  Expérience générale 
Évaluation :
5

Keep it p.

CLEO CLEOVOULOU  |  Expérience générale 
Évaluation :
5

The office staff were super accommodating! Loved the experience I got and would 100 % use u haul

Cole Clemenhagen  |  Premières impressions 
Évaluation :
5

Love this place. Great storage and easy access!

Debby Leblanc  |  Premières impressions 
Évaluation :
5

It's a great storage facility with easy access!

Deborra A Leblanc  |  Expérience générale 
Évaluation :
1

How can you not offer prorated? I'm paying for 2 months (60 days) when I only need 36 days. I would use your competitors next time and tell friends the same. Terrible pricing model.

Kuno Tucker  |  Premières impressions 
Évaluation :
5

All of the staff were always friendly and helpful.I will always recommend uHaul to family,friends and people I meet.Thank you all for making my experience a pleasant one. Golda

Golda Kennedy  |  Expérience générale 
Évaluation :
5

manager was extremely accommodating for my specific situation and got things done in a very timely manner, Would definitely recommend this location to anyone!

maya read  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OMARMAHMOUD M SA AL-MASHHADANI  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond Mola-Garcia  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariette Koua  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stuart Germain  |  Expérience générale 
Évaluation :
5

Best and cleanest Uhaul I've ever seen. Great employees and overall positive experience with them!

Samantha Doyling  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Ranger  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Walmir Segatto Junior  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sallie Parker  |  Expérience générale 
Évaluation :
5

The staff was amazing And very helpful.

SLOBODAN MILOVANOVIC  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coco Lu  |  Premières impressions 
Évaluation :
5

I love this storage. It was so easy to back up the car and put everything on the carts and then have the really large elevator to get to the 2nd floor. For sure I would highly recommend this place!

Deborra A Leblanc  |  Premières impressions 
Évaluation :
5

The staff were fantastic and very helpful, especially the lady working that morning.

Alex Winiarski  |  Premières impressions 
Évaluation :
4

I didn't realize I had to check in at the front. All communication says "gate" which there isn't. So I drove to my unit and out in my code - the pad said I hadn't checked in. I walked (from the far end of the compound) to the front and a very helpful person explained the process to me. I don't understand why I need to use the same code in 2 places to get to the locker?

Jason Speers  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorgeluis Lavado Ricaldi  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Purnima Fernando  |  Premières impressions 
Évaluation :
5

Staff knowledge and friendly but professional. Keep up the excellent work ethics.

EMANUEL MOSSA  |  Premières impressions 
Évaluation :
5

The original storage unit that was provided was supposed to be a 10x10 - when I arrived on-site it had been split into two 5x10. When we went to look at the unit, it was just too small, very inconvenient and too far on the inside of the building. The women at the front desk was wonderful and provided us with a new locker that was much more convenient within a few minutes. Merci!

Lindsay James  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lina Desousa  |  Premières impressions 
Évaluation :
5

Merci.

M Spencer Patterson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chetan Devkishin  |  Premières impressions 
Évaluation :
1

The absolute worst experience from any company. Left me and my husband in tears. I will NEVER be using your service EVER

Harold Couvier  |  Expérience générale 
Évaluation :
5

Very helpful staff

Selvakumar Ramasamy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nadeem Baig  |  Expérience générale 
Évaluation :
5

The staff was amazing, very helpful and friendly.

SLOBODAN MILOVANOVIC  |  Expérience générale 
Évaluation :
1

My experience was a very disappointing one. When I reached the facility, I found a lock on my allocated unit. When I went to the customer service desk, I was passed on from one rep to another (4 total) and finally the response was the system double booked my unit. I was not offered a similar unit (due to availability) and instead I was given 2 half units instead. Funny enough, when I went back to the warehouse to locate my units, one of them also had a lock on!! I felt like I was on candid camera when I had to walk back to the customer service desk.

Amro Elbanna  |  Online Move In 
Évaluation :
4

Everything was satisfactory. I’d rent there again.

AAron Zachary Yallop  |  Expérience générale 
Évaluation :
5

The staff at this location are truly exceptional. After I vacated my locker and before I had a chance to call same day the staff had noticed my locker was empty and the contents gone. They called me to make sure it was me that had emptied it. Honestly... Above and beyond.

Janine Jelezarov  |  Expérience générale 
Évaluation :
5

outstanding service!

Jorgeluis Lavado Ricaldi  |  Premières impressions 
Évaluation :
5

Staff are very helpful. Excellent service. Clean storage facility with dollys available on-site. Very helpful. I would definitely recommend U-haul.

Rose Campbell  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Elsa Capela  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tejashree Sayanak  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael wright  |  Expérience générale 
Évaluation :
5

Thank you for keeping my belongings safe a secure for over a decade! I will recommend this location to all my family and friends, and If I will ever need a storage unit again I will be coming back to your location!

CARMELA MARINO  |  Expérience générale 
Évaluation :
5

Just too pricey

Aliaksandr Muroh  |  Expérience générale 
Évaluation :
4

Need better ventilation in storage area.

Vlado Poposki  |  Premières impressions 
Évaluation :
5

I have never had better customer service at a Haul location in my life! Also, they keep their trucks super clean, well-maintained and the storage unit was spotless! 5 Stars!

Melissa scott  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tejashree Sayanak  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ross Leonard  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sanja Medakovic  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nayer Bibawy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Spicer  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derek Jurak  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Merkley  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Hatter  |  Premières impressions 
Évaluation :
4

Great service except I had put some supplies on hold and they were not on hold when we got there. The person thought we weren't coming and had put them back. I had changed the date of the move once so that could be why but a text to ask if we still needed them or simply checking our order would have been nice. Otherwise, very happy with the service.

Rose Campbell  |  Premières impressions 
Évaluation :
5

Amazing management nothing to complain or to comment

GARIPALLA SIAM  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice Belford  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Satish Chipurapalli  |  Premières impressions 
Évaluation :
5

Staff at this location are helpful, courteous and friendly. They are an excellent representative for U-Haul.

Bill Hill  |  Expérience générale 
Évaluation :
5

Excellent service and customer service too.

Amarbir Gill  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA MCEWAN  |  Expérience générale 
Évaluation :
5

Overall, an excellent experience with several staff members at this facility eg Lorelie. My experience with Zachary Cloutier; supportive, helpful and gave good tips and guidance. Merci.

Prashant Mathur  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darryl Lessels  |  Expérience générale 
Évaluation :
5

The lady who assisted me was polite and very helpful. Her name is Lorelie. I am very pleased in use ng U-Haul

Cecilia Coxe  |  Premières impressions 
Évaluation :
5

Great staff, friendly and courteous. Never had a storage unit, this was my first time, great experience, I will be recommending it to my family and friends. If needed again, this will be the place I will go to. Merci!

julie aref  |  Expérience générale 
Évaluation :
5

Great customer service, very efficient and thorough. Loved the staff.

AAron Zachary Yallop  |  Premières impressions 
Évaluation :
5

My only thing that wasn't perfect was the difference between my online experience and the counter. I spent some time double checking things with live chat and felt that since I spent more then an hour double checking my reservation I would just go to the counter and double check again and be on my way. The excellent employee spent a lot of time going over the things that I had already went over, since I didn't bring my computer I diidn't have quick answers to every single question, all i wanted was to get what I had spent the time reserving. After 45 minutes of questions I got the rental, if the reservation email had the instruction to bring all those questions i would have, I don't get why I was reminded to bring some info and not all the required inf. I had to take a call as that process was ridicuously long, and the person left me to explain another customers bill. That other customer was being rude and boy I felt those rude urges in me since my online work was pointless. Assuming I didn't do that online work I would say what a great team and building, there was an annoying customer in the building and the team kept there composure and was great with me and my helper, she gave me my first months rent free, I like how they get along with each other and me and my friend, they walked with me to show the keypad which i would have had to gone back and ask for help, all around they are pros and I will come back for the next move.. Thanks

Kenneth YOKOYAMA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Knoll  |  Expérience générale 
Évaluation :
5

Great service Great prices

DON VUKSON  |  Expérience générale 
Évaluation :
5

i would highly recommend this facility the staff was always helpful and friendly they made you feel like family Thank you

RANDY ELLIS  |  Expérience générale 
Évaluation :
1

The most disappointing experience ever considering I heard good things about their services. Not only were they not accommodating and rude every time I came in or call, they didn't listen to a thing we ask, was very unhelpful, and very reluctant to do anything, especially during such a tough year. Not to mention, when renting their trucks, they didn't explain about the mileage you can't go over and only disclose this after we return the vehicle, making us not able to get our deposit back. Moving is already stressful enough, but add on to the added stress from some hidden clause that wasn't disclose is unacceptable. If this was explained ahead of time, we would've paid attention to it. I would've given them a 0 if I could. I would never recommend this company to anyone ever again! By far the worst experience I ever had!

jennifer xuan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hiltrud Dawson  |  Expérience générale 
Évaluation :
5

Zachery was pleasant and helpful. Staff seemed to have understanding that moves are one of life's greatest stressors, representing all kinds of life changes and circumstances and the staff seemed to be be kind, compassionate and helpful. Well done!

Dawn-Angela Seeley  |  Premières impressions 
Évaluation :
1

The service at this location was very poor. I did not book with Uhaul storage because of the employee Zachaure Cloutier. This employee was very rude and unhelpful. Despite the manager asking him to accommodate my needs and providing me with a storage space more appropriate to load/unload my furniture he refused. I had to rent in a private storage facility which costs more because of this staff member.

Waleed Toma  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paolo Ramirez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ritu Talwar  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walid Ali  |  Expérience générale 
Évaluation :
1

David butlar was not helpful in anyway because his manager asked him to give me storage to be easy to unload from the truck. He tried not helping through the process because of him i had to go pay at a different storage facility instead of getting the month for free.

Waleed Toma  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUISE KWAN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvonne Charbonneau  |  Expérience générale 
Évaluation :
4

Very good

Glenn Wieland  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derrick Dudley  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Glenn Wieland  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gord iverson  |  Premières impressions 
Évaluation :
5

Friendly, professional, very helpful, highly recommended.

julie aref  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ninoska caceres  |  Expérience générale 
Évaluation :
5

Really great customer service! Everyone was really helpful. It was so easy to use the carts and elevator. Super nice staff.

shannon cain  |  Premières impressions 
Évaluation :
5

UHaul exceeded ALL my expectations! One of the most professional, friendly and accommodating experiences I've had in a long time. I had a difficult situation to deal with and the team at Oakville in particular Melanie Andrew dealt with it and helped me through every step of the way. Being good at customer service is one thing in isolated incidents but achieving service excellence over a period of time is difficult, not for this team. They consistently excelled! I can only deduce that this level of service is central to the UHaul culture. Because of this experience I will go out of my way to not only use UHaul in the future but to recommend UHaul to family, friends and associates. Merci.

Grant Skinner  |  Expérience générale 
Évaluation :
1

At 8 pm 2 weeks ago -The facility did not assist with the investigation when a customer was physically attacked at the Woody Oakville location. The police were called & involved and perpetrator was arrested 7 days later. The facility did not assist in retrieving camera footage_claiming only one camera was working for the entire facility and only caught the beginning of the altercation. This facility was chosen as it claims to have 24-Hour Video Monitoring-untrue. Nonetheless Miranda & Zachery were extremely helpful and knowledgeable but the "manager" David did not seemingly care nor take any notes about the incident or trauma suffered by the victim . The victim had been transported to Trafalgar Oakville Hospital via ambulance from the UHaul Woody Oakville Location the previous evening after the assault. She is still recovering from the assault. DO NOT RENT STORAGE HERE AS IT IS NOT SAFE.

Nancy Booth  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yvonne Charbonneau  |  Premières impressions 
Évaluation :
5

Service was exceptional!!!

Mary Natyshak  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Access Lock & Door  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

German Zanguna  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul Loeven  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kellie De Souza  |  Premières impressions 
Évaluation :
4

Clean. Always accessible. Would have loved to have access to a dumping service / facility for any unwanted items that could not be donated.

cAMERON WYKES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Cabrera Baeza  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER GOHM  |  Expérience générale 
Évaluation :
5

Good clean units, great location. Staff are friendly and helpful.

Judi van Staalduinen  |  Premières impressions 
Évaluation :
4

No light inside the room.

neil mcdonald  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bikisha Pascoe  |  Expérience générale 
Évaluation :
5

I believe his name was Zack. He was the only male staff that day anyways. He made sure all my details were point on. I really appreciated his eye to detail. He answered all my questions and did while making me feel like I was dealing with a brother from another mother. I actually was going to go price quote and decided not too, because of his knowledge and friendliness. The staff was the total reason why I went with U-Haul yesterday. Also the free month of rent helped too. Thanks for being rockstars!

Anthony Stark  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHLOE PROIETTI  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noa Obadia-Mason  |  Expérience générale 
Évaluation :
2

It was so very easy to set up an account but a nightmare to to close. Can't believe the number of calls and time taken to simply say I've moved out and please close my account. Nightmares.

Rodger Young  |  Expérience générale 
Évaluation :
5

David and his staff maintain an excellent facility with friendly, courteous service.

Kevin Niemi  |  Expérience générale 
Évaluation :
5

Thank you for all the years of excellent upkeep and maintenance of your facility plus the help of your friendly office staff. Jackie

JACKIE NOVAK  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reinier Van Der Wagen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hiltrud Dawson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN SHAPCOTT  |  Premières impressions 
Évaluation :
4

wish it was daily free access until midnight

DAN BABLUIC  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Sawatsky  |  Premières impressions 
Évaluation :
5

Zack was very helpful

Kingsridge Pharmacy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Masaro  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Naveed Ali  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELAINE GAGNON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephane Cote  |  Premières impressions 
Évaluation :
5

It is a great facility especially the new climae controlled unit

ANTHONY GEORGE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

don christie  |  Premières impressions 
Évaluation :
1

They gave away my reserved unit and did not inform me until my move in date . Poor business practice!

Steve Schlabitz  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott Gorman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Cheeseman  |  Expérience générale 
Évaluation :
5

Miranda Galvao was very friendly, polite and very helpful to assist me with all the questions I had. She was very thorough, organized and patient with me and all the other customers. I am very happy with my experience at UHAUL! Thanks

JODI MCCREARY  |  Expérience générale 
Évaluation :
5

I very appreciate of the kind, friendly and helpful staff that went above and beyond during my two year storage at 478 Woody Street in Oakville. Kindest regards, Sandy Youngman

SANDRA YOUNGMAN  |  Expérience générale 
Évaluation :
3

Tried for 4 days to reach someone at the Oakville Woody location office without success. Probably placed +/-30 calls. Had to drive over to speak to someone. Clean well maintained facility.

Stephen Ambrosio  |  Expérience générale 
Évaluation :
5

U-Haul is definitely the go-to place for all your packing and moving needs. Staff is friendly, easy going, and helpful from start to finish.

John Petrlic  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Handfield  |  Expérience générale 
Évaluation :
5

Fast and efficient service.

Kevin Cheeseman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennesa Atienza  |  Expérience générale 
Évaluation :
5

No complaints at all, associates very helpful and nice. Thanks

gloria arce  |  Premières impressions 
Évaluation :
5

Very friendly and courteous staff. Outstanding service. i would highly recommend the Woody Rd. U-Haul location for your storage and moving needs.

Kevin LaPierre  |  Expérience générale 
Évaluation :
5

The customer service agent that served me typified excellence and professionalism to the max. He represented the company with confident and was extremely knowledgeable of the products and services that are offered.

Morais Wallen  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Handfield  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chanelle Hanlan Hudson  |  Expérience générale 
Évaluation :
4

I reserved a 12x10 locker online. However, when I got to site, it was a triangular shape and not rectangular. Worked out ok but still didn't get what I thought that I was renting.

Reinier Van Der Wagen  |  Premières impressions 
Évaluation :
4

Very friendly staff upon arrival. Clean facilities and good location not too far off of the highway. Je les recommanderais sans hésiter!

Kimberly Jones  |  Premières impressions 
Évaluation :
5

Your staff are amazing. They were always helpful and easy to talk to.

Lynn Bacani-Castro  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Fraser  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin LaPierre  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larissa bureau  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Rocque  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elvan H Sevinc Mesci  |  Premières impressions 
Évaluation :
5

U-Haul has revolutionized the business of renting moving vans and storage facilities. The location on Woody Road in Oakville, Ontario is first rate: the equipment and facilities are the best in the business, contract and invoice processes are simple and efficient, 24-hour access to storage units with 1st month free, ample vehicles of all sizes and full stock of moving supplies ... and all staff members are courteous and professional - they go out of their way to make the rental experience perfect! THANK YOU!

andrey holowaty  |  Expérience générale 
Évaluation :
5

Very friendly staff & great prices. Definitely recommend this place!

Anudeep Reddy Thimmareddy  |  Premières impressions 
Évaluation :
5

Staff very friendly and professional and understanding. Great experience 

Joseph Metni  |  Expérience générale 
Évaluation :
5

what a great promotion to get one month's free storage ... I have never used a storage locker before and this was a great introduction ... now I know how it works and I won't hesitate to come back.

Katherine Vannier  |  Expérience générale 
Évaluation :
5

Excellente expérience

Tatsiana Astrouskaya  |  Premières impressions 
Évaluation :
5

Great service on a busy day! We would highly recommend uhaul for any storage needs.

LOUISE WARD  |  Premières impressions 
Évaluation :
5

I dealt with Dave the GM. He was excellent and helped provide me with a smooth checkout process. thank you for making it a great experience.

Ash Alles  |  Expérience générale 
Évaluation :
5

Excellent service. It was very convenient that the office was open on New Year s Day and Zachary was very friendly, helpful and informative

Matthew Harrington  |  Premières impressions 
Évaluation :
5

Manager and staff were efficient. Facility was clean and well lit. Very smooth in and out as compared with some other locations. The price can't be beat! I highly recommend this location.

david stephen  |  Expérience générale 
Évaluation :
5

The manager David was extremely helpful and knowledgeable. We have rented vehicles and many storage places in the past. He made the whole experience very simple and fast. Excellent service. 5 stars!

david stephen  |  Premières impressions 
Évaluation :
4

At the beginning of our rental there was a problem with the door locks. Staff were very attentive and help us enter the building as needed.

Tammy Sasso  |  Expérience générale 
Évaluation :
5

Zak is really nice. Top customer service.

Juba Bernou  |  Premières impressions 
Évaluation :
5

Exactly what we needed for short term rental space. Easy to access when needed. Merci.

Dana Smith  |  Expérience générale 
Évaluation :
5

Great service and top notch staffz

craig ehman  |  Expérience générale 
Évaluation :
4

Just need lighting in the units!

TERRY-LYNN SHAW  |  Expérience générale 
Évaluation :
5

I'm glad I came to the right place.

Idil Ali  |  Expérience générale 
Évaluation :
2

Great people at the desk. Horribly slow computer systems created a huge lineup in the showroom and made everyone very frustrated. Time to invest in new IT infrastructure to speed up servicing clients.

nick efthimiadis  |  Premières impressions 
Évaluation :
5

They were supportive, helpful and and kind

michelle le  |  Premières impressions 
Évaluation :
4

Vehicle in very good condition Didn't give u excellent rating because paperwork got messrd up.

TONY POMPEO  |  Expérience générale 
Évaluation :
4

Had an issue with billing. I dont think the location caused it. However they did fix it immediately. Other than that perfect experience.

Joel Pavelski  |  Expérience générale 
Évaluation :
4

Great facility more the accommodating.

heidi dawson  |  Expérience générale 
Évaluation :
4

Only problem was that the security system was down and we could not see the unit we rented. Staff very friendly and apologic.

Tammy Sasso  |  Premières impressions 
Évaluation :
5

All the team there is great General manager is so helpful Thanks so much

wassim dari omari  |  Expérience générale 
Évaluation :
5

Excellent

Doug Sedgwick  |  Expérience générale 
Évaluation :
5

The manager is so great guy Mohamad too and the guy who show me the location of my storage They are great team Thank you so much

wassim dari omari  |  Premières impressions 
Évaluation :
3

average rating because young man seemed like he didn't want to be there.

JENNIFER GOHM  |  Premières impressions 
Évaluation :
5

Great service

Doug Sedgwick  |  Premières impressions 
Évaluation :
5

The staff was kind and professional.

chang mook lim  |  Premières impressions 
Évaluation :
5

This was the best moving experience - renting a truck and the storage experience was ideal and just so easy. This facility was very clean and the staff were well-organized and very professional.

darryl bautista  |  Expérience générale 
Évaluation :
5

n/A

Derrick Dudley  |  Premières impressions 
Évaluation :
4

All was good except they charged me for the month and they shouldn't have as I moved out of locker on May 10th before the next cycle.

michael phillips  |  Expérience générale 
Évaluation :
5

I accidently booked too small of a storage unit. The U-Haul rep I worked with was an absolute saviour, he got a bigger unit for me and was an absolute pleasure to work with! Merci.

Bradley Armstrong  |  Premières impressions 
Évaluation :
5

Employees extremely patient and accommodating. Made a very stressful long day much easier to bear.

Monique Storozuk  |  Premières impressions 
Évaluation :
5

Great place

Krystle Carreiro  |  Expérience générale 
Évaluation :
5

Staff always helpful

ANNEMARIE HAGAN  |  Expérience générale 
Évaluation :
5

I have used the U-Haul truck and storage rental services many times. Always the same excellent service.

Donna Davies  |  Expérience générale 
Évaluation :
5

great help

john chisholm  |  Premières impressions 
Évaluation :
4

Staff was very attentive, informative and courteous.

MICHAEL CHAPMAN  |  Expérience générale 
Évaluation :
5

Both employees we're very helpful

Aimee Gillis  |  Premières impressions 
Évaluation :
5

Was great

Catherine Ouellette  |  Expérience générale 
Évaluation :
5

In preparing to moving I have been in for boxes, trucks and storage. A great team !

Andrew Sinclair  |  Premières impressions 
Évaluation :
2

Construction next door to facility caused several problems. Most of staff did their best but manager David butler has no customer service skills at all. He brought my rating way down.

SANDRA MCCALLUM  |  Expérience générale 
Évaluation :
5

Staff were always friendly and helpful. They were always working to improve the facilities. Pricing was very competitive.

SHERIDAN MONTFORT  |  Expérience générale 
Évaluation :
5

Excellent service.

deepa DADIAHLA  |  Expérience générale 
Évaluation :
5

Great service.

GIORGIO BATTISTA  |  Expérience générale 
Évaluation :
5

Staff was terrific, were able to accommodate my move out request with a smile despite the construction at the facility.

Brandon Roy  |  Expérience générale 
Évaluation :
5

Very friendly and helpful.

DAVID HUNTER  |  Expérience générale 
Évaluation :
1

I'm going to try to find another company to store my belongings when I move. The customer service rep was atrocious. He did not care one bit about my questions concerns. SO rude! I'll go elsewhere

Marcia Bell  |  Réservation 
Évaluation :
5

The facility was very conveniently located, and all the staff were nice and helpful.

Lizanne Pharand  |  Expérience générale 
Évaluation :
3

I had a 2nd. floor rental and the Elevator was out of order on several occasions was not working, also controls poorly programmed. IE. If another renter took it up to 2nd floor. Not operable from Gnd.

COLIN CRAVEN  |  Expérience générale 
Évaluation :
3

UHaul has yet to add this info to my file page. also When I was told I had a reservation confirmed no pertinent info has been attached...no costs or even estimates, no instructions on how you proceed

agnes de balasi  |  Réservation 
Évaluation :
1

The worst experience I have have in my life They sold my unit when they promised me an extension . Unit 049 have 15 k worth of my items Derek Buttler swore at me and is a liar I

justin Kooner  |  Expérience générale 
Évaluation :
5

.

Peter Boorsma  |  Expérience générale 
Évaluation :
5

Good facility and staff

MATHIEU RICHER  |  Expérience générale 
Évaluation :
5

Very nice staffs...

jiho woo  |  Expérience générale 
Évaluation :
4

We were clearing out our locker, and needed a small cargo van. Despite informing your staff your prices were nearly double what we would pay from home depot, no comment or action was made.

jesse cocjin  |  Expérience générale 
Évaluation :
5

The manager was most friendly and helpful in getting us through a most difficult experience, he went well out of his way to assist. His employees were awesome as well. But the manager was the best!

norma jean varga  |  Expérience générale 
Évaluation :
5

The staff was very friendly and helpful

victor reano  |  Expérience générale 
Évaluation :
4

Neglected to establish payment options so "missed" the first payment that I expected to come out of credit card. Promptly corrected though.

Jennifer Russell  |  Expérience générale 
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