Customer Reviews for U-Haul Moving & Storage of Park Hill

3 689 évaluations

4800 Colorado Blvd   Denver, CO 80216

(303) 800-4814

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(303) 800-4814

4800 Colorado Blvd
Denver, CO 80216

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Irwin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd Fitz 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jayse Morris  |  Expérience générale 
Évaluation :
5

Ben went above and beyond and I will now always go to that location and refer others to go there as well. Thank you Ben and team!

Ashli Hamel 
Évaluation :
5

No suggestions. Staff was friendly and helpful, and all equipment and automotive elements of the 15' truck I rented, performed perfectly.

Terri Pieros-Kennedy 
Évaluation :
5

The clerks were great and the lobby clean. Van was great!

Wendy Froehlich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hayley Johnson  |  Expérience générale 
Évaluation :
5

I've rented several vans/trucks from this Uhaul location and everyone who works there is very friendly and helpful. I'll rent again and recommend to any friends who need to.

Jocelyn Alpaugh 
Évaluation :
5

I've been to this location several times this last year. The staff and management are top notch!

KIM TURNER 
Évaluation :
1

That truck was terrifying. The steering was so messed up I couldn't go above 45. I've never driven a vehicle in such bad condition. Never again using uhaul.

BRADEN MATHEWS 
Évaluation :
5

Thanks for being open on Sundays. I know it's not easy.

Juan Palacios 
Évaluation :
5

Friendly people

Vladimir Kadola 
Évaluation :
5

Excellent service!

Ellen Degnan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Ray 
Évaluation :
5

The staff here is awesome! Very helpful and will get you taken care of quickly! Only draw back is due to the area, there are a lot of homeless people hanging around waiting for you to go in. I'm not sure there is much uhaul can do about it. The building is secured but people will be people.

Rebecca Ashley  |  Expérience générale 
Évaluation :
5

There is a gentleman who I believe manages this location who is so extremely kind and helpful. He went out of his way to provide assistance more than once. He is wonderful!!!!

Alexandra Lawson  |  Expérience générale 
Évaluation :
5

Thank you, See you again soon.

David Toyzan  |  Expérience générale 
Évaluation :
1

Lied to in online listing (says first floor implying no stairs).

MACKENZIE BURGESS-NORMAN  |  Expérience générale 
Évaluation :
1

Inaccurate website information, and a tedious experience. I canceled same day.

MACKENZIE BURGESS-NORMAN  |  Premières impressions 
Évaluation :
5

My boyfriend originally told me about this place. I was very very happy with the building itself and how clean it is inside! The whole process of getting into the building and locating my unit was easy and stress free. I was more than happy with everything so thank you all for all you do. 

Krystal Moulder  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Lara 
Évaluation :
1

Expensive

jose antonio ferrusquilla estrada 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD LOWE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron Campbell 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gabriel Maldonado 
Évaluation :
5

Nothing there is nothing to fix

Jerry Aragon 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Josh Rodriquez 
Évaluation :
5

Wonderful staff!

Maxwell Chisenga  |  Expérience générale 
Évaluation :
5

I had reserved the vehicle at a location 30 miles away. It was extremely inconvenient that U-Haul changed the location to a large city with significant traffic, which delayed my move and cost me money.. I was happy with the location. Extremely disappointed with U-Haul.

Mark Janike 
Évaluation :
5

All good!

Anthony Thornton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert pumphrey  |  Expérience générale 
Évaluation :
5

Awesome service

Enrique Salazar 
Évaluation :
5

I can’t think of a thing this store needs to improve upon.

Todd Barker 
Évaluation :
5

Great service

Enrique Salazar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Judd 
Évaluation :
5

The manager of this location does a fantastic job motivating his staff and keeping the place in working order. I have been storing here for over a year and have no complaints.

JASON BARNETT  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Veronica Rodriguez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH FISHER 
Évaluation :
3

The initial lady and man that helped us at pickup were attentive. The Second Lady and guy that helped us at drop off were not very friendly, we felt like we were bothering their phone-watching session.

Marleen Gomez 
Évaluation :
4

Everything is good

Annell Baylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clint Huffman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg Waite 
Évaluation :
5

The turn signals were not working making the car van very dangerous to operate.

Francis De Lemos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maxwell Chisenga 
Évaluation :
5

No hassle and quick and easy to reserve a unit.

Christopher Penn  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coit Stevenson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Mccaslin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Mccaslin 
Évaluation :
2

I had scheduled to return the van after business hours. I was not informed nor told how to return the vehicle after hours. It took way longer than expected and was pretty confusing.

Brittney Mattson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier Limon 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Yanicha Coleman 
Évaluation :
5

The staff and service were absolutely wonderful. The entire experience made moving day so much less stressful!

Amy Glenney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANET HAGEN 
Évaluation :
5

When I returned the trailer early afternoon, there was only one lady working to check in three trucks and rent to two other people. Due to the volume of business, it seems like there should have been someone else helping customers.

Mark Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenan Kara 
Évaluation :
5

They were friendly and had quick service for me in the morning shift and in the afternoon shift.

HOSSEIN KARIMI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anais Torres  |  Expérience générale 
Évaluation :
5

Great staff! Very helpful

Inga Phillip 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy Glenney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brook Weidner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vajuanda sanders 
Évaluation :
5

Everything about our trunk rental was perfect! Check-in counter was extremely courteous and efficient. Made our move go perfectly!

Megan Quigley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique Salazar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

classy brown  |  Expérience générale 
Évaluation :
4

The facility was great! The only complaint I had was there were a lot of drug use and people wondering around the site. Which did not make me feel safe at all times.

Donna Alcalde  |  Expérience générale 
Évaluation :
1

I had reserved a van for a 9:00 am pick up. I observed the newer model van that I wanted. The manager gave it to the customer that came in after my arrival telling me that he called his reservation in before me. Does that matter? The manager went on to tell me if I give him attitude he would cancel me all together! That was very wrong in every way. The manager is suppose to assist one customer at a time. I was there first. Is it because I am a Black American female and the other customer was a white male. Was it racial? The manager is Asian. The way that he spoke to me was very inappropriate. Wrong on every level!

Donna Norris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha Jasso 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse Carpio  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Warne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaci Robinette  |  Premières impressions 
Évaluation :
5

Keep up the concierge service!

Ronald Beckett 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Julia Kondenko 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelsea Moody  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin Lee 
Évaluation :
1

Staff was odd. People inside I believe were like opening expired lockers and squatters. "Security" doors did not work properly and there were roaches everywhere.

Bradley Enrici 
Évaluation :
5

Great service and great staff. I really like this U-Haul location because of it's convenience and great customer service.

Jamaal Diaby  |  Premières impressions 
Évaluation :
5

Unfortunately drivers seat control wasn't working to slide forward and Back my foot slipped a couple of times off the Brake. Pedal Hazardous. Wanted to Bring it to someone's Attention. The Clerks at the Store Were Good people and Helpful... Equipment was clean and overall everything Else was Good.

Marshall Cooper 
Évaluation :
5

The employee that helped us with our reservation for a storage was super friendly she has amazing customers service she walked us through everything and explained in detail everything we needed to know.! Wish i got her name but id definitely rent again with the same girl.!! Thank you.!

Noemy Puentes-lira  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla Holder  |  Expérience générale 
Évaluation :
3

Trailer was delivered to me dirty. Mud was all over the sides and front of it. I mentioned this to employes and they did nothing about it. I took pictures of it in case drop-off location tried to charge me for cleaning it. I actually took trailer to car wash to clean it. No excuse for delivering equipment like this.

Leonard Tall 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tyrone davis  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kenneth Iversen 
Évaluation :
5

Very nice people and very good service.

Guillermo Galvis 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICK CRAIN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Campbell 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryant Ware 
Évaluation :
5

The app to check out and return the van was great.

Brad Nolan 
Évaluation :
5

Excellent service from the staff to the equipment

anthony segundo 
Évaluation :
5

It's Always an honor to rent from Ben and his Group of people. Their all so professional and nice

LEVETTE SANDERSON 
Évaluation :
2

I returned the vehicle with the exact amount of gas that I picked it up with in California and was charged for not having enough gas put back in it

Eric Putman 
Évaluation :
4

Location was clean and staff friendly but the neighborhood that it is in is too close to the homeless camps and so I would not recommend to friends .

Joseph Brandon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Ward 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Fletcher 
Évaluation :
2

Need better representation for Uhaul.

Carla Hull 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie Willrich  |  Expérience générale 
Évaluation :
5

Great service and the personal are awesome

FRANCISCO GUEVARA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dolores Clark 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aryan Azimi-Zonooz  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Keneza Henderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carole Mendoza 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Hard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian richardson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF BATHKE 
Évaluation :
1

The truck rear roll up door handle broke off while driving down the road. Also this location has dozens of tents right along the street with countless homeless individuals just walking all down the street and even around the trucks. I watched 1 urinate between two trucks. The only redeeming quality of this location was the staff was very nice, but that's it.

Allen Davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN DICKEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Ogle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Ogle 
Évaluation :
5

Both of the staff were just awesome. It was such a pleasant and quick experience to pick up and drop off the vehicle. I did notice the check engine light was on, but the truck seemed to run smoothly.

Catherine Mccoy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vernette Marie Flowers  |  Premières impressions 
Évaluation :
4

I rented a 4x8 trailer. It was ok, but the door was pretty hard to latch closed. The staff members working 11/18 were very helpful.

Anne Wells 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff Hines 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Jennings 
Évaluation :
1

I lost a UNI bag which had a few valuable items to me. While returning the van in a hurry, I left this bag in the van, your employee took this bag and when I return about 20 minutes later to confront her about the bag, she denied taking the bag. I am very sure that this girl took the bag as her personal possession. I cannot believe that U Haul would not train its employees to return items left in the returned vehicles to Lost and Found Department. I cannot believe that a company as large as U Haul would tolerate this behavior. If I were the manager of U Haul, I would take responsibility to investigate and return the item to its owner. This is not the behavior I expect from employees of U Haul. I hope to have this bag returned to me soon from someone at U Haul.

Sinh Trinh 
Évaluation :
1

I lost a NIU bag which contains some valuable items. While in a hurry I left it behind and one of your agent took it and told me that she did not find it in the cargo van. It is incredible that uhaul would employ such a woman who took things that did not belong to her and claimed that she did not find it. Please investigate.

Sinh Trinh 
Évaluation :
5

Everyone was excellent. Best ever.

PATRICK CIMINO  |  Expérience générale 
Évaluation :
4

Staff who checked me in and out were very professional and helpful.

Joseph Harris 
Évaluation :
4

The neighborhood was a bit sketchy but the staff was very attentive.

Lori Yant 
Évaluation :
5

Well!

Andre Doyle 
Évaluation :
5

Very friendly staff

David Starnes 
Évaluation :
5

Great manager!!!

LANCE DELIBERO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria Wooten 
Évaluation :
5

The staff was ABSOLUTELY 100 % amazing. It's so incredibly stressful to move and moving cross-country was even worse and they were unbelievably understanding, kind, and accommodating.

Landra Rodgerson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK ALCENDOR  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA Flores  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Hartmann 
Évaluation :
4

Simoke drop off location. Follow the signs in. Pull in to station. Get personnel inside (on a Sunday) inspect and go. Wonderful Would do again because so simple..

David Hoskins 
Évaluation :
1

Staff and managers took/stole and they’re thieves

deloras jones  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Willits  |  Premières impressions 
Évaluation :
4

Just keep up the Great work 👍💪

Jacquelyn Reece 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALENTE CONTRERAS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DeLane Cantrelll 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELMA PHILLIPS  |  Expérience générale 
Évaluation :
3

My overall bill was $20 higher than I was Quoted. The transparency was very poor about the fees and taxes that would be added to my bill

Claire Chiodo 
Évaluation :
5

Friendly helpful professional staff A pleasure to work with them. Rental worked Great.

HARRY KENNEY 
Évaluation :
5

Thi is. U-Haul have good Customer service

JOSE MALDONADO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diamond SMith  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donnie Choe  |  Premières impressions 
Évaluation :
5

The girls that attended me yesterday were very kind. They tried their best to get me in the system. I like the facility it's very clean. Public Storage on S Federal Blvd is filthy and dirty. The manager is rude. I like U-Haul better. Thank you for your service.

Sissy Montez  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas Cramer  |  Premières impressions 
Évaluation :
5

Staff has always been professional & friendly, in person or on the phone! Great staff! 

ajuanya washington  |  Premières impressions 
Évaluation :
3

I been moved out my storage and I was charged to pay my storage and not get money back

Tawasa Brown  |  Expérience générale 
Évaluation :
1

The 1st woman on Thursday 10/5/23 was very scary and aggressive she told me she would not rent a storage unit to me for asking a question ! She had horrible customer service! I did get it rented with Someone nice! Customer service is one that services the customer not the other way around!

Leandra Torres  |  Premières impressions 
Évaluation :
5

I have stored all of my belongings with uhaul twice at 2 different locations and have never had any issues or concerns!! They are the only ones I'd ever use!!

Chevelle Butcher  |  Expérience générale 
Évaluation :
5

Ben and his team are wonderful and very easy to work with

Colby Rust  |  Premières impressions 
Évaluation :
5

Ben and his team were very helpful and friendly, I highly recommend this location.

Colby Rust  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BUDDY CARR  |  Expérience générale 
Évaluation :
4

I am new to Denver, and this facility was recommended as the closest one to me by the U-Haul representative. I wasn't expecting it to be in an industrial area. The facility itself was well kept. The employees at the desk were very friendly. However, I was a little disconcerted when I went back to my assigned locker and there was a rodent trap box in the locker. I've never had an issue with rodents in a storage locker, but this made me think twice about it.

Robin Predny  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREYALAN CAMPBELL  |  Expérience générale 
Évaluation :
3

It wasn't explained to me how to use my door code AND wasn't aware that I also needed to use a other box to "check in " so when I arrived the first time to load my unit . I wasn't able to get in the doors . Fortunately there happened to be a homeless person walking around inside and she let me in . But as a result of this im now having to pay extra days for a truck rental because I wasn't able to access my unit as planned the first night that I had time to do all my moving. It's just sucks

Jacob Espinosa  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gavin Mcneish  |  Premières impressions 
Évaluation :
5

It was an almost perfect storage facility! Price was great, employees were awesome. Only weird thing was that twice someone pushed lots of little trash items under my door into my unit. Chip bags and cigarette butts and such, not the storage unit's fault but check those cameras every now and then and catch those weirdos :) thanks so much!

Chat Pierce  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tzariah Cox  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAIRE STROH  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEGAN AUSTIN  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark Filerman  |  Expérience générale 
Évaluation :
3

Unhoused people occupying rear of property lighting fires

Matthew Denamur  |  Online Move In 
Évaluation :
5

Wish the app would show my unit. It keeps showing that I am not renting a unit and I know I am

Carrie Buck  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LATASHA BLAZE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrica sotelo  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carol Castille  |  Premières impressions 
Évaluation :
5

Ben was great!

JEFFREYALAN CAMPBELL  |  Premières impressions 
Évaluation :
5

Inside it was very warm.

Kareen Donegan  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eunisse Manalo  |  Premières impressions 
Évaluation :
5

Ben and Staff were ALWAYS AMAZING. So helpful and kind. They always went above and beyond!

Rachel Ragsdale  |  Expérience générale 
Évaluation :
5

So far, so good?

David Oliver  |  Online Move In 
Évaluation :
5

Everyone was so helpful and friendly. Moving is no fun, but the entire staff at the U-Haul, located on Colorado Blvd. in Park Hill, made it a lot less intimidating a task…big thanks to the awesome staff! I will be back and highly recommend this location! -CJW-

Corey Williams  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivey Milligan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rese Jenkins  |  Expérience générale 
Évaluation :
5

Great deal for 110$ for a 10 by 10

Steven Brannon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandra Lawson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matice Garcia  |  Premières impressions 
Évaluation :
5

Thank you guy for man always exceptional service. Thank you Ben for always going above and beyond

ALFREDO PUYOL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen Nickel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Boling  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON CANDELARIA  |  Expérience générale 
Évaluation :
5

The agent that was working with us was very friendly and nice to us.

brian richardson  |  Premières impressions 
Évaluation :
5

The woman who helped me was knowledgeable and friendly.

Kareen Donegan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

victoria blake  |  Expérience générale 
Évaluation :
2

The storage center was understaffed for a weekend at the end of the month. Two individuals were not able to help all individuals in person and that were calling in. They were stretched thin and taking the brunt of all customer anger/frustration. Upon entering the facility it was clean and open. No trollies were available. I walked up to my unit and there was a man sleeping in the hallway of my storage hallway. This individual seemed to be functioning out of this space. Not the most comfortable experience as a female.

Madelynn Main  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raven Wahl  |  Expérience générale 
Évaluation :
5

Thanks uhaul. I appreciate all you've done for me

Antonio Romero  |  Premières impressions 
Évaluation :
5

They had me in and out! They also assisted me to my storage facility and gave me the instructions and I was able to get my stuff in with no problem

Samantha Escamilla  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIAN HUGGINS  |  Premières impressions 
Évaluation :
5

The staff was very respectful, helpful, and friendly.

MARTA ZEMAN BORDEN  |  Premières impressions 
Évaluation :
5

I ordered a 5x10 but it was to small n they had a 10 x15 that was perfect

ARTHUR CEBALLES  |  Premières impressions 
Évaluation :
2

Reserved a certain size storage unit at $104 a month. Showed up to find out that they didn't have the unit they reserved for me. They didn't honor the reserved price and made me pay $60 more a month for the one they gave me. Also very disappointed in the area. I had no idea that there would be homeless walking around the U-Haul while we were unloading our valuables. One homeless man even cat called my girlfriend while we were unloading. Staff was nice. Just wish they could have honored the original price

Conner Haas  |  Premières impressions 
Évaluation :
4

Overall great experience

Vanessa Meyer  |  Expérience générale 
Évaluation :
5

Kinda pricey wish they would have had some special like some places do like first month $1 then following price regular charge

Janet esparza  |  Premières impressions 
Évaluation :
5

Everyone was Professional

ROBERT SMITH  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raven Wahl  |  Premières impressions 
Évaluation :
1

I made a reservation for a street access climate controlled unit. None were available when I checked in. I RESERVED a unit with Street access when I made my reservation. I checked in on the day I stated I would. I held up my part of the contract, yet you did not. I think your leadership team should watch the episode of Seinfeld when he rents the car. It is exactly the experience I had. You can take a reservation, but you cannot hold a reservation, which is THE most important part of the reservation. My experience with u-haul has always been terrible. After I check out of this unit, I will never use your company again.

Scott Sysol  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen Nickel  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREDDY SANTANA  |  Premières impressions 
Évaluation :
5

Staff was very professional and helpful. After signing the contract, I looked at the unit and realized I needed a larger one. The staff changed it no problem, easy breezy. Very clean, friendly staff, great experience.

Brian Miller  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elizabeth Flores  |  Premières impressions 
Évaluation :
3

Get the dead mice out of the traps it stinks

Garbriel FRIEDA Armijo RANGEL  |  Expérience générale 
Évaluation :
5

The staff was very helpful and I don’t remember her name but she went above and beyond to help me move heavy stuff into my storage unit I didn’t realize my unit was up stairs and I was alone with my baby and she helped me take them in

Gladis Padilla  |  Online Move In 
Évaluation :
5

The staff here at this location is personally the best I have ever experienced at this site. Your two team staff members that helped me were special team members and gave me a fantastic experience. Friendly staff is my top priority in choosing a facility, and interacting business. No one wants to encounter nasty people that puts one in a bad mood, for we don't want to take a bad mood home with us. The experience of the customer is everything I feel, and this new staff you have is just the beginning of this particular locations needs. Thanks for the survey. Keep the survey going and Uhaul will be it's best. It should be a top Uhaul site because the location could not possibly be better, if not.... it's the staff. That is a promise. Keep your survey going. Great staff members this time around.

AUDREY MORSE  |  Premières impressions 
Évaluation :
3

Truck wasn’t ready at pick up and I had mobile pick up

Brittney Jansen  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian keith barnett jr  |  Online Move In 
Évaluation :
1

I felt like both u haul locations intentionally gave me a difficult time with my move..

angelique bailey  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jake Gagnon  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Piccolo  |  Expérience générale 
Évaluation :
5

Customer service was fantastic; efficient and friendly. I would absolutely recommend this location based on the ease of renting a unit, return of equipment, and cleanliness of the facility.

Clista Tucker  |  Premières impressions 
Évaluation :
5

Ben who I believe is the manager, was so helpful with a last minute stress that we had not been notified about. He was able to help with the rental truck and we were in our way in no time! I wish every uhaul had their own version of Ben! Thank you so much!

April Perkins  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

cynthia letree  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

cynthia letree  |  Premières impressions 
Évaluation :
1

Misrepresented listing online. Can't get a cal ack from anyone at the store. Have to call customer service and jump through hoops despite reaching out directly to Benjamin and having Customer Service leave several messages to call me back.

Chris Sterren  |  Online Move In 
Évaluation :
5

The woman that checked me in was extremely helpful

Darius Wortham  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Summer Braeseke  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Britton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Blair  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

APRIL HURLEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN ORN  |  Expérience générale 
Évaluation :
4

If I 'd my way they'd be 24 hr. accessable. Truly not bad though. Just not exactly as I wish for.

Vanessa Heaven-Love  |  Premières impressions 
Évaluation :
5

Very clean and secure. Great prices!

joe schindler  |  Premières impressions 
Évaluation :
1

I asked the staff several times if autopay was setup including the day I started. I was charged a late fee, my account was considered delinquent and a foreign lock was placed on my unit after being told auto pay was setup. Poor customer service on top of being told there was nothing they would do.

MAXIMILIAN STAKELY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN MEYERS  |  Premières impressions 
Évaluation :
5

I really like this you hope it's the best storage that I've used in a long time

lechelle hobley  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Claudia Rojas  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisette Gamboa  |  Expérience générale 
Évaluation :
1

Your staff at the rental facility need a client satisfaction course or training because their customer service is terrible. Very bland, very unfriendly and I would definitely not recommend this facility. Even though equipment was in decent condition. A representative is the face of your business and I I felt very unappreciated And unwelcomed.

arturo esparza  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennaylnn Gooch  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James Serna  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Summer Page  |  Expérience générale 
Évaluation :
3

The ladies who keep the place clean are very helpful the rest of the staff seem to be bothered when questions were asked..

John Torrez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP GRADY  |  Premières impressions 
Évaluation :
5

Merci. 

PATRICIA VASQUEZ  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joshua Gilman  |  Online Move In 
Évaluation :
5

The front counter person was very friendly and courteous. A++ customer service.

ATHENA THOMPSON  |  Premières impressions 
Évaluation :
4

Overall a great experience; only detriment is a large population of homeless/transient in the area, and frequently using the bathrooms.

Erin Carraway  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN VLAD  |  Expérience générale 
Évaluation :
4

Only problème was getting through the access doors. Some of the time the code would not work.

OZELL MCKINNEY  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM Merrick  |  Online Move In 
Évaluation :
5

Very friendly storage unit was free First month no money except $8 insurance great deal

Kimberly Greathouse  |  Premières impressions 
Évaluation :
4

Good people

Rashad Jones  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kristine Nellum  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lakeisha Wilson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneith Baker  |  Premières impressions 
Évaluation :
2

There was a dirty headboard still in the unit when we moved in and when we brought it to the attention of the building people they just said they would not charge us to take it out but they are still charging full price. My trust in what they do to clean up is shaken and if we were going to be here long term, I would have requested a different unit. Very disappointed with how they handled how they did not clean the unit.

Lisa Schwinghammer  |  Online Move In 
Évaluation :
4

One glaring issue was the damaged Hasp on the door of the unit. The self tapping over sized screws of a shotty repair were a nuisance when attempting to close the unit and required tightened each visit.

angela sutton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONNIE BROOKS   |  Expérience générale 
Évaluation :
1

Multiple reasons 1- was charged late fees several times and they kept saying that I didn't have a credit card on file then it was no email address and the 3rd time was I didn't give them authorization 2- 2 different times I was their the big door is to be locked at 7 but was locked way earlier. The first time was 6:40 pm and on that evening I called uhaul about it because there was 2 guys in there 60's unloading a huge sectional sofa and the woman locked the big door 20 minutes early The night that I moved all my stuff out they locked the big door ten minutes early 3- the evening I was getting my stuff out I told one of the workers that was working their that I was moving out and she said that she would check it the next day to make sure that I had it clean and if it was she would remove me from the unit. I never heard anything so I thought everything was good till I get a call saying that I owed money. So i told the woman that I had moved out almost a month ago and that I had tools someone that was working their that evening and it was all put that I moved out in February when it was the beginning of January 4- prices are way too high

James Wright  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Nelson  |  Expérience générale 
Évaluation :
3

Still using it ,can't really rate it wisely.

Kristi Larez  |  Online Move In 
Évaluation :
3

Too expensive. Basically a $100/mo for a 10' x 5' unit. I should have looked around for a better deal. I want to know that I'm paying for a secure spot for my stuff and not be paying for an unnecessarily secure, spotless, and well lit area. I feel like the monthly payment was helping to pay for the new building and not just a 10 x 5 unit. Too pricey.

Marc Ladoucieur  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Newman  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY SANFORD  |  Expérience générale 
Évaluation :
5

Was so pleasantly surprised how kind and helpful off the staff was especially the manager Benjamin! By far the best Uhaul I've been too and would recommend them to everyone. Thanks so much for being so helpful.

Connor McGuinness  |  Premières impressions 
Évaluation :
4

The storage facility, locker size, location are all good value for the money. Manager was helpful when we rented the storage space, however it appears the facility is understaffed and overworked, unfriendly, and basically rude to customers.

Thomas or Karen Lowry  |  Expérience générale 
Évaluation :
3

Poor or even nonexistent customer service

Joshua Miller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blaine Young II  |  Expérience générale 
Évaluation :
1

The check-in experience was terrible. Apparently the "manager" left the site for 2 hours and nobody else had the keys to open a new storage unit so I had to wait there for 2 hours until she got back to unlock it. Also, the "manager" and all the employees were high on drugs. One of the worst customer service experiences I've ever had.

Bradley Smith  |  Premières impressions 
Évaluation :
5

Employee were very nice

robert pumphrey  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Glenn Miller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Harlow  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

yvette young  |  Premières impressions 
Évaluation :
5

As soon as I arrive , I was greeted by Benjamin . He was very friendly, understanding, professional and nice . He provided me the information and storage unit I was looking for . Great pricing and location . This location Is well maintained, clean and easy to navigate around . I highly recommend this location . Thank you so much !!!

DAVID PORTILLO GARCIA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON WILSON  |  Expérience générale 
Évaluation :
1

The workers were all getting high.

Dylan Hubbard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRAHAM IRWIN  |  Expérience générale 
Évaluation :
5

Thank u

Lushaun Brooks  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY MORGAN  |  Premières impressions 
Évaluation :
5

Very professional and friendly. Security was great good man you have working their. Thanks to all of them good team

PATRICK CIMINO  |  Premières impressions 
Évaluation :
5

All the staff is very friendly they made me feel welcome and I know my stuff is safe and I see they have security on site

Vernni Schaffer  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Francsico Somoza  |  Expérience générale 
Évaluation :
5

Great staff that was very helpful

Kenneth clem  |  Expérience générale 
Évaluation :
4

Thank you Ben and staff

Francisco Somoza  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misty Crane  |  Premières impressions 
Évaluation :
5

The place it’s very clean I was really impress by how clean it looked I will definitely come back to this storage if they have better deals

JUAN JOHNSON  |  Expérience générale 
Évaluation :
5

Ben and staff are fantastic people

DEBBIE KITE  |  Expérience générale 
Évaluation :
1

Staff are rude, storage unit was broken into, I wasn't notified, fresh paint was on the locker and lock and my keys were stolen with a new key replaced and then returned. Items were stolen from my unit.

Silvija Zvirblyte  |  Expérience générale 
Évaluation :
5

I can't remember the girls name that was the manager at the time that went in but she was extremely helpful and accommodating. I also want to give a huge compliment to Rick as I showed up late on a Friday night tired and he helped me move all my boxes into my storage facility. They both made my night.

Alicia Loredo  |  Premières impressions 
Évaluation :
5

Excelente servicio. Muy agradecida 🙏❤️

Ivon Albarracin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEGAN AUSTIN  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Audrey Illescas  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT DORSETT  |  Expérience générale 
Évaluation :
5

I was very satisfied with your customer service and your facility thank you so much.

ROSE DIAZ  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennaylnn Gooch  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irma Leyva  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valisa Freeman  |  Expérience générale 
Évaluation :
5

This facility is run very professionally from the front desk to the security personnel and the cleaning & maintenance staff. This is a very large facility that handles truck & trailer rentals and various sizes of storage space. It is very well run and I would use this location again and recommend it to others.

James Hood  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur Meyer  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jose Tonche  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Antonio Domena  |  Expérience générale 
Évaluation :
1

It's dirty there and a bunch of homeless people around there and in the back where the storages are. The employees are rude and NO CUSTOMER SERVICE skills whatsoever. The manager doesn't do anything about it either when a problem is brought to his attention. They never answer their phones and you can never talk to someone who actually works at that location. Never again will I rent from this location. This place needs help and training.

Jessica Santovena  |  Expérience générale 
Évaluation :
5

Convenient location, full service (storage, trailer & truck rental), multiple sizes of storage units available, moving supplies available, access anytime.

James Hood  |  Premières impressions 
Évaluation :
5

Staff was helpful and service was great. Safe and secure storage facility.

Cory Gay  |  Expérience générale 
Évaluation :
5

Online reservation system screwed up and put me in a bind. Ben corrected the issue by finding an alternative space and making me whole for the inconvenience

CAREY HAAS  |  Premières impressions 
Évaluation :
5

The staff was always informative and helpful.

Naomi Perez  |  Expérience générale 
Évaluation :
5

The personal was always Courteous, friendly, & helpful. The storage unit areas were always bright, clean, & well maintained. Yes, I would suggest this storage unit location to anyone that is looking for a place to store things.

Missi Baker  |  Expérience générale 
Évaluation :
5

Ben is always great!

SHARON WILSON  |  Premières impressions 
Évaluation :
5

Thanks for listening to us.

peggy salas  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margarite montano  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn Fransua  |  Premières impressions 
Évaluation :
5

My only issue is I wasnt made aware that my unit consisted of me walking up stairs extremely inconvenient for me as I have a very bad knee

jennifer martinez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katherine Larsen  |  Premières impressions 
Évaluation :
5

Ben and all the staff were great! Very clean, well kept, and organized.

Sara taja  |  Expérience générale 
Évaluation :
5

Clean, safe and secure storage. Can't ask for more.

Stacey Potts  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lorenza guillen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Caronna  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Robinson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nayeli Luna  |  Expérience générale 
Évaluation :
3

I have no prior experience so I cant really compare and rate. The unit we were given was dirty inside. It had not been swept.

boris martin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassidy Glad  |  Expérience générale 
Évaluation :
5

Thank you 💓 haul

KIP MYERS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred Edmonds  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tyler Beger  |  Expérience générale 
Évaluation :
5

Great facility

Michele Gaffo  |  Expérience générale 
Évaluation :
5

The skinny lady at the counter was so kind, really helpful, unfortunately I don't know her name..

Pedro Roman  |  Premières impressions 
Évaluation :
5

She was excellent

Jacki Jacobs  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martika Smith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne Miller  |  Online Move In 
Évaluation :
5

I was extremely impressed with the staff and maintenance of this facility. It was by far the most seamless experience I've had with Uhaul. Everyone was actively helpful and knowledgeable. 6 stars.

DEREK MARRIE  |  Premières impressions 
Évaluation :
1

Homeless people would always be hanging out there and the staff kept cutting my door access card off and was very rude and inconsiderate!

Sheba Marshall  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelley Cedillo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHYLLIS BECERRA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ahmed Hakeem  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH DUTCHER  |  Premières impressions 
Évaluation :
3

The staff was not helpful, couldn't care less about helping us, and sat in their phone texting the whole time. She didn't clearly explain how to get inside the building for inside storage. It took us forever to find the entrance and even longer to get inside the building. Just bad customer service all around. She was rude from the moment I entered the building.

Abigail Park  |  Premières impressions 
Évaluation :
5

The check in experience was excellent. The Front Desk was very knowledgeable and helpful. Even the Security Guard was great assisting me in the proper card use, to gain entry at the rear dock entrance!

Howard Maxwell Jr.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Preston Davis  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Alicia Briggs  |  Premières impressions 
Évaluation :
5

I always rent storage units from Uhaul since l been living in Colorado...their units are always clean and what l love about the units they are Climate control I wouldn't rent with anyone else ...But Uhaul 😁💖💖

Dorothy Maxwell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelly Abrams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOROTHY MAXWELL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRAHAM IRWIN  |  Premières impressions 
Évaluation :
1

This facility had some of the worst customer service I have ever experienced. They would not honor my existing reservation that included a free month with truck, and provided no tangible information about their "policy" that did not match up with the rental agreement I had already signed online. My online reservation had already assigned me a unit and I had completed the online move in process, but they insisted that I would have to create another reservation through them where I would be charged instead of receiving a free month. I will be cancelling the existing reservation altogether because after such a poor experience I do not trust this facility to safely store my belongings. Based on the terrible reviews online for this location, I don't understand how U haul is allowing them to still be operating. Terrible service and has now dampened my perception of the entire company.

Aleiya Evison  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick Armenta  |  Expérience générale 
Évaluation :
5

Everyone was very helpful

Lesley Campose  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yulanda Ford  |  Expérience générale 
Évaluation :
3

The prices are not the same at all locations their higher out east then what they are out south of Denver

Debbie Gonzales  |  Premières impressions 
Évaluation :
3

I was charged for insurance I didn't request there wasn't a facility The man on the phone was nice

Patrecia RickettsPatrecia  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrecia RickettsPatrecia  |  Expérience générale 
Évaluation :
5

I received the customer service from all staff thank you will use you again excellent service

LINDA WASHINGTON  |  Expérience générale 
Évaluation :
4

Good job guys

Nathaniel Granados  |  Premières impressions 
Évaluation :
5

The woman at check in was very friendly and helpful!

Jared Murray  |  Premières impressions 
Évaluation :
5

I would love to say I had an amazing experience staff are super nice and welcoming!!!! Storage unit was clean before move in and overall a great price and great experience!!!

Abigail Lopez  |  Expérience générale 
Évaluation :
3

The process of getting the key after hours was a little complicated with the website. Didn't receive in my truck or in my unit the furniture pads and dolly I had requested

Megan Austin  |  Online Move In 
Évaluation :
4

A few comments just for feedback purposes: 1. Need trash cans in the rental building. I realize some people will throw stuff away that should not go in there, but need a place to throw away regular trash. 2. The alarms are annoying and too loud for people who are following the process. Either education people better or find a better way to alert staff. Even try to isolate the alarm to an area so not even one in the whole building hears it. I mean what are we going to do? The building is too large for us to even know where the issue is. 3. While the units felt secure, there were a number of times people just loitering around made the environment feel unsafe. Maybe consider a security guard. 4. Staff was very helpful both in getting the unit when the u-box was defected and also signing out. Overall a good experience but things can be done to both improve the experience using the units and securing the environment.

Robert Wooley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kory Tuss  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deshalia Mims  |  Expérience générale 
Évaluation :
5

Uhaul STAFF at Park Hill Storage are the BEST! Thank you, will recommend and return.

Courtney Vogt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorothy Eaton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynsee Lawson  |  Expérience générale 
Évaluation :
5

I rented storage at this site for 6 years and found it to be very well-run with very helpful, accessible staff. If I ever need such storage again in the area I would definitely return to this one as a customer.

TYLER NIXON  |  Expérience générale 
Évaluation :
3

Bien

Damien Halverson  |  Expérience générale 
Évaluation :
5

Very professional and courtesy and explain everything to me so I could understand Thank You.

Asha Gamble  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMINICK JACKSON  |  Premières impressions 
Évaluation :
5

Ben and his crew are top notch! The facility was always clean and well lit. The climate control was always consistent. If any supporting facility, such as bathrooms or moving doors, needed attention, they were either on it right away or within 24 hours. Thanks for a great stay! When I need U-Haul rental services again in the future, I'll be right back here!

Dale Tanis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Haley Watson  |  Expérience générale 
Évaluation :
5

The unit was clean except for a food container from a restaurant. Other than that the customer service was amazing, the staff was knowledgeable, and the rental was great.

DaNea Freeman  |  Premières impressions 
Évaluation :
5

The team there was excellent, nice friendly and helpful

Joann Macias-Chavez  |  Premières impressions 
Évaluation :
3

Rent was significantly increased without any warning. Causing my move out.

Cristin Penning  |  Expérience générale 
Évaluation :
1

I had to call 911 because my property was essentially stolen by a staff member on a power trip. If you look at the cameras you can see her screaming and aggressively gesticulating before slapping a lock on the unit which has all of my work clothes and various other things I actually need. Je

RYAN HAYES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yulanda Ford  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Yager  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte mcmillan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY CONNER  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Schyler Ulve  |  Premières impressions 
Évaluation :
5

Had to wait for paperwork as computer wasn't working correctly.

Monica Robischon  |  Expérience générale 
Évaluation :
1

I have asked for a final receipt for my storage unit 2034, which was finished on Nov 19, but still have yet to receive this. I was also over charged a total of $69 for my Uhaul truck, which has still not been finalized despite multiple emails to the General Manager. I am not sure what else I can do, but this feels very unprofessional.

Dave Casey  |  Expérience générale 
Évaluation :
3

There should be a maintained trash can in the back by the sliding doors. People just throw stuff on the ground instead. Not a good look.

Heather Frady  |  Expérience générale 
Évaluation :
5

The alarm keeps going off too frequently. I use my access card but possibly others don't or it is way too sensitive so when you use your storage the alarm is almost constantly going off and it is so loud and piercing. Maybe something to look into.

Paul Joseph Caccamise  |  Premières impressions 
Évaluation :
5

I received good customer service at your location

LINDA WASHINGTON  |  Premières impressions 
Évaluation :
5

Staffs are very courteous and helpful .

Byung Ko  |  Expérience générale 
Évaluation :
5

Merci.

Linda Hughes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Crookham  |  Expérience générale 
Évaluation :
1

I didn't moved to the unit because it was too small and the woman who tried to moved me in lie saying that she didn't have a bigger unit!

Bertha Washington  |  Expérience générale 
Évaluation :
1

Your staff is very rude, and unhelpful. I am very recent in this city, and I would like to think that accommodation would be a good idea for someone who is willing to pay for the access to your facility, as I am getting the situation in hand. I am hoping that I will not have to go to another facility for my storage needs. If you are recent to a new place, you may not have a permanent address. But, your people are not very sympathetic. You may want to consider this. Je

dwayne gilmore  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN ROCCA  |  Expérience générale 
Évaluation :
3

The staff was AWESOME!! EVERYONE at the facility was refreshingly casual, but got it done! The staff was definitely 5 star! Very helpful and just solid employees. However, the design of the facility is a bit inconvenient while trying to lug things up stairs. Understandable when considering squeezing of square footage. Still sucked to try and lug things up stairs.

Greg Pithan  |  Online Move In 
Évaluation :
1

This was the worst most unprofessional situation i have ever experienced. i was treated worse than poor as well as my father. Honestly if i could rate this with negative stars i would. I have called and filed complaints and still nothing has been corrected or even addressed.

GLISSEN CROSS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN VLAD  |  Premières impressions 
Évaluation :
5

Really good service

CARLOS MOYA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olivia Grabowski  |  Premières impressions 
Évaluation :
5

I really appreciated the help the worker provided me, five stars for her excellent help..

Ruthie Rodriguez  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mikayla Hudson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie Patron  |  Expérience générale 
Évaluation :
3

Overall good service.

geneva Ray  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Alan Nelson  |  Expérience générale 
Évaluation :
5

Great people and very nice

Refugia Rodriguez  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi Despard  |  Online Move In 
Évaluation :
5

Thank you all, for your commitment to, awesomeness! Storing my furniture, clothes and whatnots, with you, we're awesome! However, as much as I enjoyed the visit, I choose not to live with you, any more, lol. I've been blessed with my own place ,now after three years! I'm enjoying my new home so much. If ever, I choose to store anything again, you will be the first to know! Thank you so very much, for the time spent storing with you, all, U-Haul!

Nellie Curtis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanna Salinas  |  Online Move In 
Évaluation :
5

Special thanks to Whitney for being so nice when handling my move-out!

Emily Roynesdal  |  Expérience générale 
Évaluation :
3

Good facility but no elevators for second level storage I didn't have a first level storage I had a second level storage and lifting the heavy stuff up the stairs was a bit of an issue there were no dollies available also could not find a bathroom in there store was neat and clean staff was there to help one questions were asked. Need more storage amenities in there the day I went Saturday was a pretty busy day and it was hard to get the flatbeds to move your stuff off the truck small wait a lot of sharing. Other than that good storage location easy to find I feel it's fairly new I don't remember that being there and affordable. I did have issues with the u-haul app when trying to check the truck in the app kept closing it wouldn't allow me to check the truck in or upload my pictures.

geneva Ray  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Parks  |  Expérience générale 
Évaluation :
5

Extremely helpful staff. General Manager Ben H. and his team are easy to work with. Bravo!

David Dillon  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TYKEISHA SIMMONS  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joya Harris  |  Expérience générale 
Évaluation :
5

Staff very friendly and helpful. Manager Ben when approve and beyond to help us! Will always use this location from now on

Cameron Allbrook  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david holmes  |  Premières impressions 
Évaluation :
2

Your employees don’t wear mask and are not accommodating at all

Madison Rietsema  |  Expérience générale 
Évaluation :
5

Great solution! Everyone was friendly and professional! Merci.

Patricia Johnson  |  Premières impressions 
Évaluation :
5

Very helpful, flexible and courteous.

Natalie Patron  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derick Roth  |  Premières impressions 
Évaluation :
4

Great experience!!! The front staff was amazing at getting me accommodations.

Karla Nelson  |  Expérience générale 
Évaluation :
5

The GM is awesome and very accommodating.

VANESSA ORTIZ  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tony Lee  |  Expérience générale 
Évaluation :
4

The size of the units is really small compared to what they tell you will fit - a 5x10x10 is supposed to fit a 1200 sqft home - NO WAY! Use caution when choosing your unit. Other than that, all went smoothly for the most part.

Stacey Potts  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Gunn  |  Expérience générale 
Évaluation :
5

Staff was super helpful. Craigles and Benjamin and another young woman helped a ton.

Bryan Rothman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mallory Michaelis  |  Premières impressions 
Évaluation :
1

They were still taking money out of my account after I have been gone for two months I called to let them know about that . The employee hung up in my face then 8 minutes later she proceeded to be just another month's rent out of my account again after I told her I didn't owe her for the last two payments they just took. I kept calling trying to get a hold of a manager they wouldn't would not put a manager on the phone. I finally got ahold of . someone at corporate and said they sent the message to the manager who never called I actually got in my car and go over there myself to get ahold of he says he's put the money back on my card but so far haven't showed up I'll give it a few more days and then contact the lawyer I will never recommend or ever use you all again and I usede you all 3my whole life renting trucks I Won't Go Back

laura Sinnett  |  Expérience générale 
Évaluation :
4

Wish there was more exterior access

scott haas  |  Expérience générale 
Évaluation :
5

I was given a run around that day at other uhaul locations close by, but katie? I think was her name. She really excelled at her duties from the paperwork to taking charge and helping me with the trailer. Stellar team you have, and the place was so clean and he area with ac was nice and comfortable.

JAIME OLIVO-OCASIO  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chinbundo Orah  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

theresa cook  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus Dickerson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS MATA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byung Ko  |  Premières impressions 
Évaluation :
4

This place is extremely, extremely well run. The only issue I had were some very sketchy individuals hanging around the storage facility entrance. However, I know the staff is doing what they can to deal with them. I saw the staff kicking people out and issuing threats to call the police, etc.

Jonathan Morse  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan Burrow  |  Expérience générale 
Évaluation :
5

I LOVE the U-Haul Park Hill location and it's staff!!! As moving is stressful, Benjamin and his team makes sure you have everything you need to make your move easier. I will always refer U-Haul as a preferred choice

Kendrall Springs  |  Expérience générale 
Évaluation :
4

Everyone was so helpful!

Joya Harris  |  Premières impressions 
Évaluation :
4

The individual who serviced my contracts at the location was very professional and absolutely stunning. She was friendly and courteous. I would also like to thank the quick response and professionalism of the manager who helped my daughter and me get to the storage unit after hours.

PHILIP WATTS  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LOUIS SISNEROS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRAHAMHARWOOD NEILSON  |  Expérience générale 
Évaluation :
3

The card system was a bit more complicated to use after hours and wasn't informed that the loading dock doors would be non operational. Was informed that the lock was a zip lock only to find out that it wasn't. Luckily I was able to get ahold of the employee to correct this in time before they closed. I would suggest to have security on the premises as during move-in, there were alot of shady people around. (I.e. a guy was in a truck driving in circles in the parking lot/loading dock and yelling at himself). Alarms would randomly go off as well??

Mary Anna Thompson  |  Premières impressions 
Évaluation :
5

Great staff.

VANESSA ORTIZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin Matthews  |  Expérience générale 
Évaluation :
5

I could go on and on and it's all based on customer service and special info by Whitney! I've been in the customer service industry for decades . This location is very lucky to her by their side. I haven't even used the truck or storage yet so I'll get back to you with an online review again-probably with very positive comments. Merci.

K acquisto  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN MORA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick Markson  |  Expérience générale 
Évaluation :
4

Didn't end up with an exterior entrance unit, but the provided carts make bringing stuff in convenient enough.

scott haas  |  Premières impressions 
Évaluation :
5

Excellent service at every point of contact. Merci.

Brian Davis  |  Premières impressions 
Évaluation :
5

Absolutely incredible staff. Super friendly and very helpful for the weary traveler. I was exhausted and couldn't go up stairs so they said no problem and just got me a new space just like that ground level and close to the unloading area. Very great full.

karl kaiser  |  Premières impressions 
Évaluation :
5

The staff was so helpful! I def recommend this place.

Barierane Akeeh  |  Premières impressions 
Évaluation :
1

Bad customer service

Kevin Rinnert  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Brihn  |  Online Move In 
Évaluation :
5

I like the cleanliness, security, nice staff, carts, and the included lock.

Brandyn Chambers  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelli Atkins  |  Expérience générale 
Évaluation :
5

Cindy was an excellent customer service rep. She was super helpful and kind. She made sure I walked away with what was best for me. I had reserved a 20' truck, but since there wasn't one in stock, she upgraded me to a 26' truck at no extra cost and even threw on a dolly. I appreciated that, and for that reason, I would absolutely recommend this location.

BLAYNE BALLARD  |  Expérience générale 
Évaluation :
5

Great staff

Julius Valiao  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID WHITLOCK  |  Expérience générale 
Évaluation :
5

Benjamin was extremely helpful and kind. He hooked me up with the best offers and made sure I was well taken care of. Excellent service.

BLAYNE BALLARD  |  Premières impressions 
Évaluation :
4

A better explanation or signage for what causes the alarms to go off would be great. Even when I checked in properly, walking down the aisle of my unit set off the alarm. Added to my anxiety and ultimately my decision to move out.

Julia Johns  |  Expérience générale 
Évaluation :
5

As before; U-HAUL magnificent staff provided the best customer experience and help make my move efficient and stress free. Shoutout to Ben, General Manager of the U-Haul Moving & Storage of Park Hill for his tremendous help

Kendrall Springs  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Belen Cal de Lara  |  Premières impressions 
Évaluation :
1

It was almost impossible to get anyone to end my storage and cancelled the unit the same day that I turned in the trailer that I rented. I called and cancelled the unit 2 weeks before it was due.

Frank cartwright  |  Expérience générale 
Évaluation :
1

I was moving all of my personal belongings into a storage unit. The original storage unit that I ordered online was shown to me when I arrived to look at it. It was an "example space" the rep told me. Then, a few minutes later a different representative came and took me to my actual space... which was WAY, WAY, WAY smaller than the size that they had showed me before. I asked why is this space much smaller? The rep said "Oh! You weren't looking at the arrows on the floor!" Nobody told me about any arrows on the floor in the example space I did not have very much time, because I was moving the very next day, and I had limited money... As my children and I would be homeless for the next three months, so of course I could not "ask for a larger space, for more money". The result?? I had to throw out 1/3 of my furniture that I had been collecting furniture for 30 years. I had to throw out my bigger furniture in order to fit into you guys as much smaller space. I did not have time to sell my furniture, instead. You guys did the old "Bait and Switch" on me. I'm going to make sure that the better Business bureau is contacted regarding this. I also lost all of my furniture, because apparently U-Haul doesn't care that and we were in the midst of a pandemic, and me and many other people lost every job they had. There were priceless items in that storage space my children's baby items, hundreds of books that I collected over the years, and I'm 49 years old I had journals back from the time I was 17 years old that were thrown out. I was glad that U-Haul kept my items as long as you guys did. My financial situation is slowly turning around, but right now, I can't afford to pay anything except my rent, which is exorbitant. Also, you U-Haul must hire better customer service people. The few I spoke with made it clear that I was not going to get anywhere with them, so I stopped answering when I did not recognize a phone number.

Vera Jones  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura Eckrich  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rosa Fuster Aguilera  |  Premières impressions 
Évaluation :
5

Super easy and convenient experience. I made a big move and had too many work supplies to store in a much smaller apartment than previously had. The facility was extremely well maintained, but most importantly, the process was a breeze from start to finish.

Andrew Gaglio  |  Premières impressions 
Évaluation :
5

I ordered online but when my husband went to move stuff in he decided it was too small. So they let him get a bigger one. But he forgot to ask for climate control and had to go back the next day to change again. No hassles, no extra fees, they let him change and I really appreciate that.

Kathryn DeRhodes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

noemi zamora  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard wilthrow  |  Premières impressions 
Évaluation :
5

Easy quick friendly service.

CONSUELA BARAJAS  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry McCoy  |  Premières impressions 
Évaluation :
5

The staff was incredibly friendly and helpful!

Emma Chervek  |  Premières impressions 
Évaluation :
5

Overall a great experience and friendly staff

Seth Fullington  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob King  |  Expérience générale 
Évaluation :
4

The access code that was emailed to me did not work. However, I used a swipe card that I had from another unit I had at the building and it let me in. But then when I unlocked my new storage room, the alarm went off. It was annoying but I was glad the alarm didn't continue for more than a minute or so.

JENNINGS MCCLARTY  |  Online Move In 
Évaluation :
2

There is a sign and listed on your website that says elevators are available for use. This location has "split level" with no elevator. I was moving heavy, large items into storage like a washer and dryer and these items need an elevator to get up to the storage unit I initially rented. I had to change my rental and get charged MORE MONEY to get access to a SMALLER unit in the ground level. This is very upsetting and if I knew there was no elevator I'd have chosen another company or facility location all together. I feel taken advantage of and lied to.

Zach Kaplan  |  Online Move In 
Évaluation :
5

Had gotten a medium room but needed more space so I asked to upgrade. Guy at the counter was so nice and helpful and made it a smooth transition

Josue Huerta Caballero  |  Online Move In 
Évaluation :
5

Athena was very helpful. She demonstrated a genuine Interest and made us feel very valued. She answered all of our questions, in a timely manner, and took her time to see if there were any other future needs. Athena is a great example of what an excellent customer experience should always look like!

Michael Jordan Garcia  |  Expérience générale 
Évaluation :
4

So far so good. Would be better with elevators.

James Covi  |  Premières impressions 
Évaluation :
4

The female has taken care of us well before . but there was a quiet unassuming blk gentleman who outshined them all

STEPHEN KEMPER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keilah Carter  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John Styles  |  Expérience générale 
Évaluation :
5

Mimi was super polite and made my experience exceptional.

Renae Hayes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Guthrie  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert LOPEZ  |  Expérience générale 
Évaluation :
4

Very helpful and understanding

Laura Gonzalez  |  Premières impressions 
Évaluation :
4

Service and employees were great. It just sucked cuz I was told by customer service when I booked it that the price is the same no matter how long you rent a truck for, but then was told by another agent that I'd be charged for another day since I had it over 24 hours. I get it, but I was not informed about that and the info I was given by the first rep resulted in me feeling more relaxed enough to keep it out longer. So that was really frustrating, but not the fault of any employees at this location, it was the agent on the phone who made this experience not "excellent" but I didn't want that to reflect on the staff here cuz they were amazing and super helpful/friendly/knowledgeable.

Talitha Milton  |  Premières impressions 
Évaluation :
5

The staff were great and made moving feel easier :)

Kiohona Brown  |  Premières impressions 
Évaluation :
1

I couldn't get into my the uhaul place with my access code and there isn't any help at all !!! I've been calling for 2 days and no answer.

Alexandra Fava-Urioste  |  Online Move In 
Évaluation :
5

The workers we very professional and easy to speak with and showed us around th

Dildred Carter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSE WAMPLER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jameta Banks  |  Premières impressions 
Évaluation :
5

Staff are professional and friendly. They go out of their way to be helpful.

JOHN SMITH  |  Premières impressions 
Évaluation :
5

Staff was very helpful and friendly!

DWAUN DILLARD  |  Premières impressions 
Évaluation :
5

Everyone was very helpful was able to answer all questions. Will recommend storage to anyone needing it. Thank you, so far very good!

GLENDA WHITAKER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin Carraway  |  Premières impressions 
Évaluation :
5

Excellent thoughtful staff! Compassionate and problem solvers as well as very professional.

Nina Frazier  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSALIND Pistilli  |  Expérience générale 
Évaluation :
4

The new management and staff has greatly improved my experience at this location.

Jason Musso  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lindstrom MArcy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Wilkinson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Fields  |  Premières impressions 
Évaluation :
5

It could not have been a better experience. I believe the woman helping me was Katie? She was delightful. So kind and helpful. Answered all my questions. Showed me to my unit. Communicated clearly and professionally. And the space itself was so clean and welcoming. I could not be happier!

JESSICA WILSON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL RIAL  |  Expérience générale 
Évaluation :
4

Loved everything, convenient, easy, fast and no contact. Only thing I disliked was that there is no elevator and my storage unit is on second floor. So had to carry generators up the stairs.

Cindy Escovar  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt Schwieterman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila Hart  |  Premières impressions 
Évaluation :
5

Merci

Tina Romero  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Francsico Somoza  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tayla Maes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike Davis  |  Premières impressions 
Évaluation :
5

Katie was SOOOOO helpful and had amazing customer service well worth noting!!!

alicia smith  |  Premières impressions 
Évaluation :
5

Very impressed with the Customer service & Experience I had with U-Haul at park hill. Special thanks to Benjamin and another employee (I forget her name), but they were both very helpful!

Kendrall Springs  |  Premières impressions 
Évaluation :
5

Everyone working was super helpful and friendly.

Carrie Dalen  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley von Gremp  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rene lopez-cullen  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBIN RILEY  |  Expérience générale 
Évaluation :
5

Enrique at U-Haul Moving & Storage Of Park Hill was a tremendous help. Many thanks.

Russell Mesnick  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Herman  |  Premières impressions 
Évaluation :
2

There were several frustrating issues with my experience. I am glad I decided to run over a car full of our items and get the storage unit a week earlier than we are moving because it would have been awful if I had our family (that is helping us move next weekend) sitting around waiting through the mess that was getting our storage unit. They had trouble finding our reservation which wasn't a big deal but a little time consuming. Then when I went to the loading dock and unloaded I found out the unit they gave me had a lock on it. So, I had to reload my items into my car so I wouldn't leave my items unattended and then go to the office to get them to unlock it. There was another person there also waiting for them to unlock his unit as well. Why rent units that are locked? It all seemed super disorganized and like they were understaffed. Then when we opened my unit the alarm went off because they set me up with a pin but didn't tell me that I can only use one of the pin pads by the loading dock door so it wasn't working. After loading all of my stuff into the unit I went back to the office to sort out the pin issue and there was no one there so I stood around for about 10 minutes. I finally found the manager and he helped me. The whole process of dropping off my car load of stuff and getting our unit should have taken 30 minutes but it all took about 1,5+ hours. The staff was nice enough but they are a mess and need more staff. I would not recommend this storage facility.

Kathlyn Sharp  |  Premières impressions 
Évaluation :
1

The initial staff was horrible. Flooding ruined property which was not replaced or paid for due to scam insurance. Proper removal of funds not done, And end of storage, found that funds removed after closure of account. Only good comment was cleaning crew was great and always friendly. Horrible place for management!

Janie Fales  |  Expérience générale 
Évaluation :
5

Excellent customer service very helpful and exained everything very thoroughly

Matthew Gossett  |  Premières impressions 
Évaluation :
4

The one month of free storage is a great perk, and the reason why I'm storing my stuff with U-hual.

Otto Neumuth  |  Premières impressions 
Évaluation :
3

The staff working when I initially rented my storage space were friendly, however they appeared VERY under-trained as it took 45 minutes of them repeatedly entering the same information into the system and then giving me a storage unit that I didn't request (bigger and climate-controlled).

Nicole Munoz  |  Expérience générale 
Évaluation :
1

I have been using Uhaul on Uninta & Colfax quit frequently This Yr. I got a,email for storage that came in the nick of time. Elisabeth at the Park Hill store, Represented Uhaul as as a very unprofessional business. If not For the,General Manager "Mr.Benjamin Holen" we would have been in a terrible situation. I Give him⭐⭐⭐⭐⭐. He fixed us getting our stuff in Storage. I spent over three hours,back and forth with Elisabeth. Not to mention She was no where to be found for at least ten minutes or so to fulfill her reservation that was made. She choose to Assist everything from from phone payments, digging in her nose with her finger directly in my face to wanting to Assist another customer behind me before finishing her contract obligations with me after accepting my money. She is a Insult to Customer Service as well as Hospitality Management. I'm not sure If I will deal with Uhaul anymore if She represents the Company and I would have no choice but to deal with her. She doesn't deserve one star let alone a job with Uhaul

Carol Castille  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edlin Olave  |  Expérience générale 
Évaluation :
5

Very impressed and was willing to be flexible with my request

Nick Markson  |  Premières impressions 
Évaluation :
1

Been nothing but problems. Felicia needs to be fired and Jessica. Nobody will ask if youre doing okay nor will they approach you with a nice hello. Also they make people take the uhaul trailers off.

Lane Walker  |  Expérience générale 
Évaluation :
5

Even though he was alone on a Saturday super busy He still give me a good attitude very helpful

Ana Acosta Erazo  |  Premières impressions 
Évaluation :
3

B

Tyree Wilson  |  Expérience générale 
Évaluation :
5

The clerk who waited on me was very nice ice and took time to explain everything though she was just minutes away from being off work. Greatly appreciate her doing so. Plus, very easy on the eyes.

Mark Garber  |  Premières impressions 
Évaluation :
5

Thank You UHaul!

Kathryn Owens  |  Expérience générale 
Évaluation :
5

great storage place

Daniel Smith  |  Premières impressions 
Évaluation :
5

Wonderful customer service

Alyssa Herrera  |  Premières impressions 
Évaluation :
5

Very well kept n friendly staff. I thank you for your service n helping us with our needs. If we need another storage again we will sure see you guys. Merci

jennie cardenas  |  Expérience générale 
Évaluation :
5

Thank you uhaul. Thank you to every employee that assisted me today.

Kathryn Owens  |  Premières impressions 
Évaluation :
1

45 min in line. Security system went off for 10 min, no one came. Insecure. Unit was not open for me, despite PAYING for 24 hour access. Had to take truck full home. Unit flooded. TERRIBLE EXPERIENCE.

Grace Handler  |  Expérience générale 
Évaluation :
5

Quincy was very helpful and pilite

Karen Campbell  |  Expérience générale 
Évaluation :
3

Personnel in Spokane were excellent. However manager in Denver,Tyrone, is anything but pleasant and customer friendly, So, I found a young man at night to clarify my uhaul insurance. Tyrone-no help!

Janie Fales  |  Premières impressions 
Évaluation :
4

Please call me (720) 474-5694 cell ask for cisco

Francsico Somoza  |  Premières impressions 
Évaluation :
1

The customer service was not good at all, the employees were not properly trained, and i am due a refund and when I go to pick it up I keep getting an excuse as to why I haven't received it yet.

HOPE BROWN  |  Expérience générale 
Évaluation :
5

Super clean with super friendly staff

Stann Nelson  |  Expérience générale 
Évaluation :
5

Jordan (I think?) was most helpful. I had a last minute size change on the unit and he was most accommodating. Johnny helped unhook the trailer and receive it. He was very friendly and effervescent.

Brea Hoffman  |  Premières impressions 
Évaluation :
2

A customer who is repeatedly trying to have their bill corrected and paid but keeps getting billed is ridiculous!!!

Nailah Allen  |  Expérience générale 
Évaluation :
5

Staff was always helpful and 'positive.' Keep them !

Edward Lapine  |  Expérience générale 
Évaluation :
5

Amazing! These guys really took care of us from the second we stepped out of the truck. Big shout outs to Ione and Tyree who went out of their way to make everything go smoothly for us.

Christopher Walker  |  Premières impressions 
Évaluation :
5

Very good check-in by Jared. He was accommodating, clear about rental arrangements, the facility, security, access, etc. The locker area seems new! It appears there are no lights in units (not good).

Edward Lapine  |  Premières impressions 
Évaluation :
5

Super helpful staff! Every step of the way, UHaul worked with me to make my move easy!

martine brennan  |  Premières impressions 
Évaluation :
5

The People were very nice and help i would use this location again.

HOPE BROWN  |  Premières impressions 
Évaluation :
5

The staff rocks!!!

Kevin Thrapp  |  Premières impressions 
Évaluation :
4

Very convent

Bob Kometscher  |  Expérience générale 
Évaluation :
5

Facility is super clean, smells great. Staff is friendly and helpful. Feel very comfortable leaving my stuff at this location.

Stann Nelson  |  Premières impressions 
Évaluation :
5

The gentleman names bill was outstanding. Helped me in every way I needed real bad and made things easier for me. God bless him. He is a employee that you would never wanted to let go and pay wel

tonya edwards  |  Premières impressions 
Évaluation :
5

Na

david plein  |  Premières impressions 
Évaluation :
3

People are great. Facility clean. Layout of storage units suck. My units were at least 100 yards from the loading dock. Most of movers pay was for wheeling stuff from unit to dock.

Don Johannes  |  Expérience générale 
Évaluation :
4

Did a very good job setting everything up for me and making sure things went smoothly for me which felt good... The only reason for four and not five stars is the price...I'm from Michigan and cheaper

martin cole  |  Premières impressions 
Évaluation :
5

My situation was complicated. They helped me work it out. I was very satisfied.

Mary Mcneil-Jones  |  Premières impressions 
Évaluation :
5

Very helpful.

charles riggens  |  Premières impressions 
Évaluation :
5

Merci

Perla Marquez  |  Expérience générale 
Évaluation :
3

Probably will never use a uhaul service again.

Ashton Johnson  |  Expérience générale 
Évaluation :
4

I asked U-Haul for a drive-up unit with a roll-up door. Instead they sent me to a place that has neither. But Tyree at Park Hill worked very hard to make the best of the situation. Kudos to Tyree!

Don Johannes  |  Premières impressions 
Évaluation :
5

Would recommend this facility for the people alone only complaint was the size of the storage unit had to get two units to store all my stuff

Tom Solis  |  Premières impressions 
Évaluation :
5

Excellent staff.

Courtney Martin  |  Premières impressions 
Évaluation :
3

Your emergency roadside support service needs to improved.

Isabella Donadio  |  Expérience générale 
Évaluation :
5

All the employees were very friendly and helpful and went above and beyond for us. We are very appreciative for all of their assistance!!

Richard Campbell  |  Expérience générale 
Évaluation :
4

I am waiting for a refund from the rent I paid in November, 2018. Please advise of when this might happen. Then I will be able to give a final rating. Merci.

KATHLEEN MCCOY  |  Expérience générale 
Évaluation :
5

Nice staff, great facility.

JONATHAN GLASGOW  |  Réservation 
Évaluation :
5

Everything very good.

JOHN MANTINI  |  Expérience générale 
Évaluation :
5

Fast shipping thank you!

Yu Ning  |  Expérience générale 
Évaluation :
3

Wait for service was too long

michael toner  |  Expérience générale 
Évaluation :
3

The facility was is nice, both bathrooms have been out of order for over a month. Micheal is very unpleasant. The GM George made up for it.

Josh wrede  |  Expérience générale 
Évaluation :
5

Great experience!

Julie Maestas  |  Expérience générale 
Évaluation :
5

very helpful

Nicholas Liebman  |  Expérience générale 
Évaluation :
4

Great experience with truck rental and storage rental.

Jubal Vafeades  |  Expérience générale 
Évaluation :
5

Good work uhaul.

Peter Goldin  |  Expérience générale 
Évaluation :
5

Very accommodating. The manager was able to locate and place the Ubox before 24 hour notice which we appreciate

BARB MCKEE  |  Expérience générale 
Évaluation :
5

Park hill was great. Honest, helpful, friendly and easy to work with. Getting uhaul answering service when park hill staff was unavailable was not. These representatives were not helpful at all.

Thomas Sullivan  |  Expérience générale 
Évaluation :
5

Very nice and the storage area is a A+ on clearness.

Helen Robinson  |  Réservation 
Évaluation :
4

Overall the service was great for my truck and storage unit rental. They were very flexible, professional and friendly.

Jubal Vafeades  |  Réservation 
Évaluation :
5

Everyone here was helpful, curteous and respectful. Drop off and pick up was excellent.

James Prichard  |  Expérience générale 
Évaluation :
5

Everyone was always helpful. Staff was excellent.

Mary Lesteberg  |  Expérience générale 
Évaluation :
2

I did not use this facility. I do not live in CO and have not visited there in over a year. I don't know how you got my email.

ELIZABETH R FLOWERS  |  Réservation 
Évaluation :
5

I have moved a lot recently and the staff at this location has been the most helpful and friendly by far!

Gabrielle Gonzales  |  Expérience générale 
Évaluation :
5

Easy move in, easy move out.

Sabrina Crenshaw  |  Expérience générale 
Évaluation :
2

Doors were broken so they wouldn't lock after hours or broken doors locked me out and I could not access my unit. The manager was nice but the rest of the staff was short and lacked customer service.

Gustave Muhs  |  Expérience générale 
Évaluation :
5

Great Uhaul facility all staff were excellent from the moment i walked in to the moment i was scheduled to move out.Excellent!

manuel sanchez  |  Expérience générale 
Évaluation :
5

Overall a great experience

Belinda Nelson  |  Expérience générale 
Évaluation :
5

Staff provided great service & facility kept very clean with easy secure accessibility

Muriel Hulsbrink  |  Expérience générale 
Évaluation :
5

General manager was great.He accepted my trailer return and saved me a bunch of time from having to drive further out for my return.great uhaul location.

manuel sanchez  |  Réservation 
Évaluation :
5

Awesome staff!

Daniel Holland  |  Expérience générale 
Évaluation :
5

Great customer service! Clean facility, easy secure access.

Muriel Hulsbrink  |  Réservation 
Évaluation :
4

Reps are very good and helpful but need more reps as long wait time

Bob Kummer  |  Expérience générale 
Évaluation :
3

The line is always long for customer service

MARIA HUMPHRIES  |  Expérience générale 
Évaluation :
5

Really great place to have storage or rent a truck / trailer (right off of I-70). Staff are SUPER friendly and helpful even when it's extremely busy. I have recommended this place to lots of people!

Catherine Wilson  |  Expérience générale 
Évaluation :
4

Both drop off & pick up of my U-Box was painless. I think I lucked out, timing wise, as I was helped before a rush of people showed up. The front desk could use some more man power! Overall an A

PJ Downey  |  Expérience générale 
Évaluation :
5

U-Box delivery staff was very accommodating and pleasant. Merci.

Christopher Brokaw  |  Expérience générale 
Évaluation :
5

Mr Billy? he is friendly and helpful

OI KI  |  Expérience générale 
Évaluation :
5

Gets busy in the office and in the road around it

David Navas  |  Expérience générale 
Évaluation :
5

Billy is friendly and helpful

OI KI HEDY ROUGEAU  |  Expérience générale 
Évaluation :
5

Everyone so polite and nice.

DENISE JACKSON  |  Expérience générale 
Évaluation :
1

I want my money back for the last month. The toilet cleaning lady in the back constantly hits the alarm button when customers nare in the back to annoy them. I have it on video actually.

audie heitter  |  Expérience générale 
Évaluation :
5

Merci

CYNTHIA PLUNKETT  |  Expérience générale 
Évaluation :
5

Met all my needs well.

Christopher Looby  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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