Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great customer service, no issues will definitely come here again
Michelle Miranda
Évaluation :
5
Le client n'a pas laissé de commentaire.
GERALD RUSSELL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosalyn Kelley
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nehemiah Nicholson
Évaluation :
5
The guy taking care of me was great !! Help me move from a tight spot and was all around great!
MARY THOMPSON
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mike Horsley
|
Expérience générale
Évaluation :
5
Amazing people and great equipment
Dean Ewen
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERIK LEWIS
Évaluation :
4
It isn't a deal breaker or anything but it'd be great if you all had dollies in stock at all times. I ordered one before arriving but upon arrival I was told that there weren't anymore in stock.
Devin Battle
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth Falls
Évaluation :
5
Customer service is the best! Plenty of equipment available, ready to go , fast and easy experience. Very reasonable pricing!
Jason Weseloh
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth Russo
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose Lopez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Nitti
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rodney Alleyene
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Canesha Durkins
Évaluation :
5
Very nice person very helpful
GERRY MOORE
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cindy Ashley
Évaluation :
5
Too many furniture pads. But Kelly from the schererville location was so friendly, helpful, and beyond accommodating. Literally made sure everything would fit my schedule and my needs and made the process so easy and stress free. She definitely deserves a raise because I know you guys don't pay her enough. So huge shout out to Kelly
HUNTER JAMES DICKINSON
Évaluation :
5
Needed a short few hour rental. The location staff were fast, efficient and professional. Fortement recommandé!
Scott Burkhardt
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Bernath
Évaluation :
5
Le client n'a pas laissé de commentaire.
Walter Aleksic
Évaluation :
5
Le client n'a pas laissé de commentaire.
nicholas adreatos
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamisha Griffin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TRACEY BURNETT
Évaluation :
4
Le client n'a pas laissé de commentaire.
Armeika Cameron-Ruth
Évaluation :
5
Le client n'a pas laissé de commentaire.
eddie amiker
Évaluation :
1
Le client n'a pas laissé de commentaire.
Morgan Kirk
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew Danner
Évaluation :
5
MILITARY DISCOUNT
Arnez Davis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronald Wals
Évaluation :
5
Le client n'a pas laissé de commentaire.
tashana Washington
Évaluation :
5
Le client n'a pas laissé de commentaire.
angelo lara
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES LEWTER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Martin Reyes
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Piper
Évaluation :
5
I was very pleased with the over all service and personal of all that I worked with the ladies that brought the container were great .
greg dunham
Évaluation :
5
Le client n'a pas laissé de commentaire.
Monquie Martian
Évaluation :
5
Le client n'a pas laissé de commentaire.
Aaron Wilson
Évaluation :
5
Customer service from both stores was excellent!!!
sir rife
Évaluation :
5
Le client n'a pas laissé de commentaire.
Emily Stankovich
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trena Nendick
Évaluation :
1
This experience wound up being a disaster after the boxes arrived to the storage facility in Nebraska. Specifically, the moving help did not have the appropriate vehicle to haul the boxes to the final destination, so I rented a Uhaul truck for them to drive, when asked for a drivers license they took off and ghosted me. They also smelled of pot. That forced me to pay an additional $300 to deliver and pick up the boxes AND find new moving help. Additionally, trying to get a consolidated receipt is impossible and not helpful when trying to file a claim with my employer. The storage facility in Nebraska city, Cathy and Howard were AMAZING! The customer assistants Robert and Garrett were AWESOME. Pamela and KaNea were ok, but didn't help a whole lot. Overall, I will NOT likely use this service again nor recommend anyone to.
Duane Richardson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katherine Roberts
Évaluation :
4
I was told my empty one would not be delivered to the next location, but it was.
Amanda Hedges
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike OToole
Évaluation :
5
Excellent very personable staff.
Robert Boyles
Évaluation :
5
Nothing I can think of. Great job !!!
Scott Hoover
Évaluation :
5
Le client n'a pas laissé de commentaire.
keith kooyenga
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Curvey
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lynne Johmson
Évaluation :
5
Le client n'a pas laissé de commentaire.
hannah smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
hannah smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robin Craft
Évaluation :
5
Le client n'a pas laissé de commentaire.
carolyn willett
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jon McClenahan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachel McLane
Évaluation :
1
Van was very filthy inside and out
Len Ciannamea
Évaluation :
5
Le client n'a pas laissé de commentaire.
dan douthit
Évaluation :
5
Le client n'a pas laissé de commentaire.
nicholas gill
Évaluation :
5
Le client n'a pas laissé de commentaire.
margie Miner
Évaluation :
5
Stick with the ford transit vans. The dodge was extremely uncomfortable to drive for any length of time.
Chad Wooley
Évaluation :
5
It was great experience , friendly and knowledgeable staff. The truck was in good condition and very clean. So happy I chose this location because they made the move easier for us. We didn't have to worry about this part of the move at all.
Kristin Hadley
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSEPH ANGOTTI
|
Expérience générale
Évaluation :
5
Wonderful experience. Would recommend to all family and friends!
Katarzyna Dudzik
Évaluation :
5
Nothing! Thanks for Great Customer Service! Hard to find these days!
Pamela Austin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffrey Powers
Évaluation :
4
Le client n'a pas laissé de commentaire.
Karen Clarke
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matt Muha
Évaluation :
5
quick and easy rental. The agent hitched the trailer and checked the lights in the rain. The return was also very easy
Robert Litavecz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristi Masten
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Foucher
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paul Daker
Évaluation :
5
Le client n'a pas laissé de commentaire.
SURYA VEZHAVENDAN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gustavo Burgos
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mia Stansil
Évaluation :
5
Easy process, helpful service
Isaac Stansbury
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARK MC ARDLE
Évaluation :
5
Excellent way to move across country!
jennifer elli
Évaluation :
5
Nothing better. I just wanted to say that the U-Haul driver, Erika, was terrific. So nice, flexible, and helpful! Also, a great driver who maneuvered some tight roads/parking spaces.
Mallory Bilskio
Évaluation :
2
Le client n'a pas laissé de commentaire.
Stephen Blair
|
Expérience générale
Évaluation :
5
everything was great!!
James Towne
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Koulianos
Évaluation :
4
Le client n'a pas laissé de commentaire.
andre Abron
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dennis Small
Évaluation :
5
The entire experience was very professional.
WILLIAM WOODS
Évaluation :
5
Great customer service very professional.
Bernard Felder
Évaluation :
5
The customer service was excellent at this location. I would highly recommend!
Keri Meacham
Évaluation :
5
Smooth transaction. Will use again!
brian gerike
Évaluation :
3
I was double charged after I brought back the rental making my account go negative and they said "Oh that happens sometimes it'll take 3-5'business days to fall off"! Like it's not a big deal!! Bad customer service
Marlone Kirksy
Évaluation :
3
I was not given a lock even though I purchased one. I had no idea how this worked. I assumed the lock would be put on. I had no idea it was a key lock and I did not know. 2. The key pads should be better marked. Being stressed and in a panic, also this being my 1st time, I don't know how those gates operate. 3. The check out was hard for my phone. I did GPS location at least 4 times as well as the place have security cameras and i think I was charged a late fee or something. My photo of dashboard failed to save 4 time when using my phone. The check took half an hour. Those things should have been stated upfront. I'm already at a panic because eof not receiving my lock and then the keypad and then the app checkout. I really felt like my experience was a 1. I wish that day never happened.. The guy in the building was nice and helpful though. I just wish I had know more about the lock situation and to look for it when I left the building.
Leila Barber
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Losacco
Évaluation :
4
Le client n'a pas laissé de commentaire.
Alexandra Hecht
Évaluation :
5
We reserved our big trailer, which made pick up a cakewalk. It was hooked up for us. Return was just as easy. The trailer was clean and in very good condition inside and out. The door functioned well, but stops near the bottom, and you need to push it down the rest of the way, putting fingers in the way of being smashed. You needed to force the door down tightly AND operate the latch at the same time.
Charles Gregory
Évaluation :
5
Le client n'a pas laissé de commentaire.
freddie cook
Évaluation :
5
Le client n'a pas laissé de commentaire.
Valerie Pitman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paige Kelso
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Tuskan
Évaluation :
5
Romeo was fast, friendly, and efficient in taking care of me when I arrived to get my truck. And the cost for the one day rental was very reasonable. Job Well Done!
James Wallace
Évaluation :
5
Thanks for such a smooth transaction!!!
Edward Rosenwinkel
Évaluation :
5
This location was fast and efficient and will use again!
Scott Billeck
Évaluation :
5
The service was really great. I would recommend u-haul.
Tammy Patterson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victoria Caper
Évaluation :
5
This company did an EXCELLENT job with helping my family obtain a moving truck. Another company (BRAND) had cancelled our reservation just 35 minutes prior to our pick-up time on a Sunday. The UHAUL customer service & business site were incredibly helpful with our situation. And, had us in a truck within 45 minutes. I would highly recommend this company to everyone.
Terri Cook
Évaluation :
5
Romeo and I believe Shane were absolutely amazing!!!!! They went above and beyond to help me and I will forever recommend this place. They're great!!
JOHN VILLARREAL
|
Expérience générale
Évaluation :
5
I just don't like it now I don't have 24 hour access anymore for free that I have to pay additional charges every month. Not cool at all.
LAQUITA BRANCH
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Nieberding
Évaluation :
1
The truck was given to us on E, so we immediately had to fill the tank. Then when we went to load it, we opened the back to find it was filled with pieces and debris of/from drywall. There was also a ton of garbage in the back of the truck. All of which had to be cleaned out before we could use it. It was raining the day we moved and there was a hole in the top of the truck and because of that, we had boxes/things get ruined. When we returned the truck and told the person working all of our issues his response was, "oh, wow, that sucks." It was terrible service and a terrible experience. We had items ruined because of the poor state/age of the truck given is and additional time added to our move because of the incompetence or complete laziness of the employees.
Rebecca Fremarek
Évaluation :
5
The service was magnificent
lisa buckner
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nick Resteiri
Évaluation :
5
Had an excellent experience.
James Rentschler
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
KIM BURRELL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
leon crass
|
Expérience générale
Évaluation :
5
Great experience
James Rentschler
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jill Keilman
|
Expérience générale
Évaluation :
5
Just need to be reimbursed for my payment Closed it out on May 5th already spoke to someone and I am suppose to get reimbursed!!@
Meita Leader
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Carol Green
|
Expérience générale
Évaluation :
5
This facility is very good doing business with and I will recommend all my friends if they will ever need a storage unit and I will be back if needed in the future.
David guy
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
RICHARD ZIEGELHOFER
|
Expérience générale
Évaluation :
5
Customer service was top notch...quick, helpful, and efficient.
JAMES FEELER
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Malcolm Hindmon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL DUDZEK
|
Premières impressions
Évaluation :
5
Very Nice Employees!!!
Meita Leader
|
Premières impressions
Évaluation :
5
I moved out of state , thats the only reason I'm not a customer any longer I appreciate your service and the ability to donate my 2 units in exchange for finding a home for the existing items cleaning and vacating the units room 26 & 17 Thank You again for creating a. clean pleasant environment and service.
Cassandra Barnes
|
Expérience générale
Évaluation :
5
Staff was very helpful and made the process easy and quick. I would highly recommend this facility to family and friends.
Cathryn Hardiman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ruben Murillo
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
federico cedillo
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kevin Edmond
|
Expérience générale
Évaluation :
5
Staff were very friendly and helpful during both of my visits to their office (on November 29th and December 19th).
ROALD SHRADER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SONDA PENCE
|
Expérience générale
Évaluation :
5
Very professional and well respected took the time to show me the facility and explained how everything goes
David guy
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Steve Penley
|
Expérience générale
Évaluation :
5
Demetrius was awesome and thank you my friend
Dan Flynn
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
juanita ramirez
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Rita Caradine
|
Expérience générale
Évaluation :
5
Mr. Collins is very professional, friendly and delivers excellent service. I highly recommend this Uhaul for your moving needs. I had an excellent experience.
Kelli Patrick
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Dillon
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gene Curtis
|
Premières impressions
Évaluation :
5
Everyone here have been super helpful and has answered all my questions and concerns.
FRANCISCO VILLARREAL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALAN MILLENDER
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
triana mathis
|
Premières impressions
Évaluation :
3
The employee that worked by himself was Always helpful and did not complain. This particular facility is good, clean, well maintained and I felt safe using their services. I would HIGHLY recommend and the employee deserves a raise because he go above and beyond.
Laquisha Ellis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
La Quita Branch
|
Expérience générale
Évaluation :
5
Large facility, helpful and kind customer service.
Kimberly Hodges
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Alexander
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trevelle Clerk
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debbie Robbins
|
Expérience générale
Évaluation :
3
The prices just kept increasing sometimes in 6 months and yearly. No discounts given for being a loyal customer for many years.
Donna Shaw
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sharon O'Brien
|
Expérience générale
Évaluation :
5
The manager was very helpful in securing me a unit.
Marion Smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
shakeeta taylor
|
Expérience générale
Évaluation :
5
The general manager Demetrius and his staff are exceptional, courteous, helpful and really concerned with satisfying the customer. Outstanding people!
Alfreda Cody-Adams
|
Expérience générale
Évaluation :
3
I arrived the day before to see the size of the unit. The attendant told me that the items in the uhaul trailer would fit into the unit. However, the unit was too small. I could only load 3/4 of my items. I will have to take the items out of the smaller unit and move to a larger unit.
Eddie Black
|
Online Move In
Évaluation :
3
The staff was very helpful!!!
Latrisha Crowder
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tonica Bannister
|
Premières impressions
Évaluation :
2
Prices to high for just a 5×5×12 for 80 dollars to much I went to another storage facility and I got something way bigger for less
Claudia Costello
|
Premières impressions
Évaluation :
1
Parts stolen off my bus Facility gate broken more than fixed Didn't work when I needed vehicle No snow or ice removal. Vehicle stuck for a long period of time
ty young
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ancia torres
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deirdre A. Cox
|
Expérience générale
Évaluation :
3
Because of serious health issues I wasn’t able to keep up my payment and you would not work with me to keep my payment
BESSIE ANTHONY
|
Expérience générale
Évaluation :
5
Unfortunately we had to leave because the amount per month went up $50 which was way too much. So we were forced to find another facility for our storage. Otherwise we would've stayed and we would recommend your facility to other people.
Jim Kalemba
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEVIN MARION
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Acevedo
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Pollitt
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julian Hernandez
|
Expérience générale
Évaluation :
3
I was disappointed because I had made a reservation for a larger unit and the day of my move in was there if that they didn't have it available.. After looking things over they found me a unit but it was smaller than I had reserved..
I was not able to move in all my belongings as was expected.. Which is a HUGE inconvenience but I had no choice but to deal with it
Rachel Carlisle
|
Premières impressions
Évaluation :
5
Staff was absolutely wonderful the day we came to rent a truck and storage unit.
mary grimler
|
Expérience générale
Évaluation :
4
The transaction was quick and easy and the Associate answered all my questions.
RICHARD ZIEGELHOFER
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
patricia Cordray
|
Expérience générale
Évaluation :
5
Very helpful and courteous staff
JAMES GARCIA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marquetta Shipman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
rodney pugh
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN WITHEROW
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Matthews
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES GARCIA
|
Premières impressions
Évaluation :
3
Office staff were not wearing masks.
Ayrin Bell
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kimberly Taylor
|
Expérience générale
Évaluation :
4
We ran into one issue accessing the unit on 8/13 where we could not get in at 9:30 PM. When renting the unit, I was told I had 24/7 access so was a little disappointed in this but was able to get in on 8/14 without any issues to empty the unit out for my move.
Tom Taylor
|
Expérience générale
Évaluation :
2
The system that gives you storage units automatically pushes you into what you think is an actual unit, but is actually a parking spot. During conversations with my reservation with team members, no one calls this to attention or confirms this is actually what you want, and simply assume you know that the system did that. While the staff was helpful in finding a solution, they made it seem like this is a VERY common occurrence, yet U-Haul hasn't fixed the underlying problem.
Aaron Turczynski
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
ROBERT CHEATHAM
|
Premières impressions
Évaluation :
5
Great customer service!!! Very easy going and patient people.
mary grimler
|
Premières impressions
Évaluation :
5
Staff members were absolutely wonderful!
mary grimler
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bryan Cossey
|
Expérience générale
Évaluation :
2
I have told the people at this location a few times about the roll up door being hard to open do to the spring being broken and nothing was ever done
Robert Price
|
Expérience générale
Évaluation :
4
My overall experience was a good one. Everything worked out. I moved out on April 23 and moved in on May 1. The only thing that can suggest is that your man at the Pine Island facility needs some help. He does a fantastic job and is a good man. You need to take care of him or you will lose him. For one man working by himself, he did an outstanding job. I do not remember his name, but he went far and above his job duties. You are very fortunate to have such a hard worker. The other facilities that I used were sufficiently manned and womanned and everyone was courteous helpful and friendly. Overall, my experience with U-Haul was a good one. P.S.- You need to clarify to people up front that that service that you use to provide helping hands for the move is not very reliable and not a true picture of your business. None of the "help" that I tried to employ showed up and one did not even answer my phone calls. Despite this, I would use U-Haul again, but not the man power help service. I would give them a poor review.
Jerry Tauber
|
Expérience générale
Évaluation :
3
Had to wait to have snow removed from in front of the unit. The truck I was given needs to be sent to shop for repairs.
Robert Price
|
Premières impressions
Évaluation :
5
Merci.
Julia Albrecht
|
Expérience générale
Évaluation :
5
The customer service was very helpful.
Linda Castel
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeffrey Noel
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Vojvodich
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
tiffany ruffin
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
liz cook
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEFF BERK
|
Expérience générale
Évaluation :
5
Nice people and convenient location
Matthew Long
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cliff Owens
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Merrial Nabors
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
MICHAEL SCOTT
|
Expérience générale
Évaluation :
1
I rented a space for security because I felt my car was being tampered with and was told there were cameras on 24/7. The employees constantly leave the gate open at this facility. When I questioned a day where I felt my car had been tampered with they refused to review the footage. I was told that I had to file a police report and that only a police officer could view the footage. Why would I file a report without seeing if there was an issue? If I'm paying for security but not receiving security, isn't that a breach of contract? If this facility is a reflection of your other facilities, I feel sorry for your customers that are being swindled.
Scean blatchford
|
Expérience générale
Évaluation :
2
Requiring customers to use uhaul locks, then the key broke off in the lock. Had to pay a locksmith to open it. Then move out was not handled right and facility calling about being late on rent. I moved out of the unit days prior. Do better.
Jeanell Barnes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Mc Coy
|
Expérience générale
Évaluation :
5
Everyone was great that I talked to for questions. This was my first time ever having to rent a storage unit and didn't know how it worked. Everything I asked was explained too me. A great place to rent a storage unit
Robert Davis
|
Expérience générale
Évaluation :
4
Aucun
Island Ice
|
Expérience générale
Évaluation :
5
We have been using the Pine Island facility for three months and are big fans. My only complaint is that the facility is not staffed well enough to answer the phone consistently but I understands why
ALICE KEPCHAR
|
Expérience générale
Évaluation :
5
All staff member were helpful and kind. Unit was clean, secure. Having a light in the unit was a great help when moving items in and out during the late hours. Will definitely use again!
Leonardo Torres
|
Expérience générale
Évaluation :
5
As always, Pine Island is friendly and very accommodating. I cannot say enough about how Phil and his staff bend over backwards to help us when we need something. Scott
scott lindholm
|
Expérience générale
Évaluation :
5
Very Polite and friendly
ALEXANDER REGALADO
|
Premières impressions
Évaluation :
5
N.D.
Leonardo Torres
|
Premières impressions
Évaluation :
5
I was happy
murray magee
|
Premières impressions
Évaluation :
1
look i will never tell anybody to rent from here i had so many problem with a night worker he kept calling me saying i need to pay my bill an he lock me out 2 different times so i went else an rented.
Richard Huff
|
Expérience générale
Évaluation :
5
Phil REALLY took care of us and I wanted to make sure he was recognized. I was under a time crunch and he made sure that I was taken care of. I cannot say enough about him. Scott
scott lindholm
|
Premières impressions
Évaluation :
5
Service was fast & friendly. Assistance was excellent.
Ruben Murillo
|
Premières impressions
Évaluation :
5
Everything went as scheduled except for some reason the customer name was changed during the move. I am not Lowry Lamar Rhoden. Lowry was the gentlemen who hauled the box from Sebring to Haines City.
lowry Lamar Rhoden
|
Expérience générale
Évaluation :
5
Everyone was very helpful. The manager Phil was very professional
nancy craig
|
Premières impressions
Évaluation :
5
AUCUNE
aretha eubanks
|
Premières impressions
Évaluation :
5
Very professional and helpful.
Ebony Beard
|
Premières impressions
Évaluation :
5
Great staff and was pleased with the service.
jasmin reid
|
Premières impressions
Évaluation :
4
The U Haul team was professional and helpful.
Rick Church
|
Premières impressions
Évaluation :
5
The manager worked with us on getting a truck and storage unit right away. No hassles.
nikoda iliff
|
Premières impressions
Évaluation :
3
I only answered no to the first two because I never went in. Difficulty with delivery due to truck failure. Unable to pick up as scheduled for same reason. Other than that, was OK, ergo AVG rating
Josh Kuipers
|
Expérience générale
Évaluation :
2
I reserved a unit to store my car the person that made the reservation said it was indoor storage like a garage when I went today the manager said it was inaccurate and I went to extra space storage!
Carlos Rosales
|
Réservation
Évaluation :
5
Very friendly employees!!
William Theodorou
|
Expérience générale
Évaluation :
5
Wonderful experience.
Donna Shaw
|
Expérience générale
Évaluation :
1
The African American female was little to no help. Poor attitude. Didn't try to go above and beyond to make things better. Took her time to assist me. Wish I went somewhere else more friendly. 0 stars
Allen Kalemba
|
Réservation
Évaluation :
2
Unfortunately due to your employee Allison, i will not be using your company again.
Bobbie Kissinger
|
Expérience générale
Évaluation :
1
Horrible experience. I paid for two years and every few months, the rent would increase and they would charge fees due to an error in their own system. Horrible customer service
ALANNA WADE
|
Expérience générale
Évaluation :
4
Our overall experience with U-Haul was terrible, but it was with the Alsip, IL location. Our pods were lost for approximately one week and when they found them we had to wait several days to get.
Thomas Crohan
|
Expérience générale
Évaluation :
5
Josie was polite, resourceful & very helpful. I rated UHaul as excellent because of the great customer service Josie provided.You have a great employee in Josie and should reward for her hard work.
MILKA CUCUZ
|
Expérience générale
Évaluation :
5
Great experience. Thank you
Carol Jackson
|
Expérience générale
Évaluation :
2
Did not like the way manager handled my reservation so i cancelled it.
marva ratcliffe
|
Expérience générale
Évaluation :
5
Good experience
Paul Oestrerreich
|
Expérience générale
Évaluation :
5
👍
KAREN TAYLER
|
Expérience générale
Évaluation :
5
Bien
Thomas Kaye
|
Expérience générale
Évaluation :
1
Non
Hunter Horvath
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.