Évaluations des clients U-Haul Moving & Storage of Pittsburgh

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Pittsburgh

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Anita C.
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Le client n'a pas laissé de commentaire.

Peter F.
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Le client n'a pas laissé de commentaire.

Janeya H. | Overall Experience |
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Le client n'a pas laissé de commentaire.

cassandra H.
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Might discourage truck share if picking up/dropping off during regular business hours or at least say you'll have to go to counter for added equipment anyway. Great resource. Nice vehicle. Guy at counter Saturday and Sunday was helpful and nice (wish I had gotten his name). Young, caucasian, beard?

Deangela R.
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Le client n'a pas laissé de commentaire.

Ronisha W.
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Le client n'a pas laissé de commentaire.

Terry J.
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Le client n'a pas laissé de commentaire.

Ty O.
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Le client n'a pas laissé de commentaire.

Amy K.
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Le client n'a pas laissé de commentaire.

TERRY W.
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The van’s entire front was covered in mud, there was mud on the running boards & floor mats, the seats had extensive food debris & other particulate material on them. It simply wasn’t clean.

Shannon R.
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Service was Great thank you all.

Samuel A.
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Le client n'a pas laissé de commentaire.

Lisa G.
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the manger at the location helps us all the time.

Penny S.
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Except for the broken tail light on the truck everything was fine. Bed of the pickup truck was clean. Staff was friendly. Easy pickup and drop off. I especially appreciated the online truck check when we picked it up.

Sean A.
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Le client n'a pas laissé de commentaire.

Laura E.
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Someone had definitely smoked in the truck. Gross. Other than that, a great experience overall.

Tammy D. | Overall Experience |
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Very nice place

Arthur C.
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Very great customer service and friendliness

Michael T.
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I can't praise this place highly enough. The cargo van was in perfect condition, the people are extremely friendly & nice. Any time I need to rent a U-Haul again it'll definitely be from them.

Chase S.
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Le client n'a pas laissé de commentaire.

Shane J.
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Very respectful courteous and prompt.

Justin H.
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Great location and friendly service. Transaction was quick and efficient.

John D.
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Le client n'a pas laissé de commentaire.

Patricia H.
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Le client n'a pas laissé de commentaire.

Mark H.
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Le client n'a pas laissé de commentaire.

elia E.
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Le client n'a pas laissé de commentaire.

Tina E.
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Keep up the good work

Heather R.
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Best location and staff in Pittsburgh!

Jamayia M.
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Le client n'a pas laissé de commentaire.

Aaron L.
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Le client n'a pas laissé de commentaire.

Alice M.
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Le client n'a pas laissé de commentaire.

Andrew S.
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Le client n'a pas laissé de commentaire.

Kyu L.
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Great service.

angela J.
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It was a great experience from first call for a quote to last check out! Thank you!

maggie K.
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Amazingly fast with no issues. Just drove up and they took it away! Took 2 minutes.

Thomas D.
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Le client n'a pas laissé de commentaire.

David J.
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Le client n'a pas laissé de commentaire.

Lisa W. | Overall Experience |
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Very convenient locations. Thank you.

Geoff A.
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Le client n'a pas laissé de commentaire.

Damien S.
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Great experience!!

Sara J. | First Impressions |
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The service was outstanding and my experience with uhaul was great

Mark W.
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Le client n'a pas laissé de commentaire.

Daniel D.
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Le client n'a pas laissé de commentaire.

BRYANT S.
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Le client n'a pas laissé de commentaire.

Dorothy O.
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Le client n'a pas laissé de commentaire.

Vianie H. | Overall Experience |
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The staff was extremely helpful even when there was an issue they corrected it immediately!

Brian C.
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Great experience! Everyone at this location is a class act and five stars!

Megan G.
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Le client n'a pas laissé de commentaire.

Stephan D.
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Le client n'a pas laissé de commentaire.

Beth O.
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The customer service is always excellent at this location. There is nothing they can do to improve here.

rima E.
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Le client n'a pas laissé de commentaire.

Roger R.
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These guy are the best. There customer service is second to none.

Chidozie O.
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Dale was a huge help! The truck was VERY clean

jeremiah H.
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Le client n'a pas laissé de commentaire.

harshada B.
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Le client n'a pas laissé de commentaire.

Hassan E.
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Le client n'a pas laissé de commentaire.

Ryan C.
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I made the reservation a month ago, I show up and they said my reservation was moved. I didn’t receive any notification of this. But magically they had a truck for me, so why almost ruin a stressful day for me?! But it worked out so...

Lori R.
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Honestly - at this location - not much! They are awesome! I've been to your other locations - esp the one by CCAC - and these guys at Liberty Ave blow them away with customer service. I work at AGH with a new physician program and tell all of them to rent from your store when they move and i tell this to 400 new residents every 2 years at their orientation. UHaul at liberty ave is the best ever!! Love you guys!

Iota P.
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Very satisfied

Michael Q.
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Staff is very helpful, flexible, and efficient. They always make the rental process easy.

Saudat L.
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I think u are the best ,I love ur service thank

Marta P.
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We did not interact with anyone directly, so there is no way to rate it. Thanks!!

Vincent B.
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Everything was perfect!

Cindy K. | Overall Experience |
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My experience with Uhaul was great. Since I wasn't from the area, I needed a bit more help which I got everytime I called with questions. Thank You

Douglas R.
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Staff was very courteous, quick and helpful as always. They do a great job!

April L.
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Awesome staff!

Tirzah G.
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Le client n'a pas laissé de commentaire.

Peter K.
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Super friendly, professional and efficient. I didn’t have a reservation and I wanted a van for a few hours. This location was out of them but helpful Mike found one nearby for me and asked if I wanted him to reserve it. I declined the offer but was really impressed he cared to help. I rented a small box truck which actually made my move easier.

Heather R.
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Best rental in Pittsburgh! Best staff! Best location! I highly recommend to everyone I know!

Ronald K.
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Great experience ! will use again

Isaac M. | First Impressions |
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The elevator didn’t work the lady accused as I am the one who brake it. They take me to use another limited help

Isaac M.
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Le client n'a pas laissé de commentaire.

Claus R. | Overall Experience |
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Recommended!

Orienta N.
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Maybe ask the customer if they need a brief overview of the truck i.e safe hazard lights, lights etc. I wasn't sure were to find a few things in the truck. Also make sure there is windshield fluids n the truck. My truck was empty. Thank you

Rose S.
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Great drop off

Laurie K.
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Le client n'a pas laissé de commentaire.

greg D.
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Really nothing, we really appreciate your help

Ashley M.
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This was the easiest process I've had yet for moving. Very thankful for the complete support and minimal time in picking up and returning the equipment.

Michael B.
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I need to speak with someone. I was given 3 different trucks because the 1st two were empty on gas. I got a 3rd with the gas below 1/4 of tank and put the truck back to exactly where it was and was charged a gas fee.

GREG L.
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the Pittsburgh Liberty Ave location is the best ive been to, the manager (Mike) knows everything you need to know and is very accommodating.

Sean G.
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Friendly staff and my drop off was very quick and easy.

LISA R. | Overall Experience |
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My property was damaged and i didn’t take the additional insurance and was only given about 20 percent of my money from UHAUL. My precious photos were destroyed by water and rats

Jesse K.
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Le client n'a pas laissé de commentaire.

VICTOR B.
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Le client n'a pas laissé de commentaire.

Damien S.
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Best Uhaul around!!!

Matthew C.
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Le client n'a pas laissé de commentaire.

Abdullah A.
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Staff was above and beyond in insuring my moving day when as Stressless as possible....A+++

oleksandr M.
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Le client n'a pas laissé de commentaire.

Mora M.
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Was disappointed that it was not clearly communicated that the link that was sent to me to check for any damage before using the vehicle also pertained to how much gas was in the tank. I took a photo of the gas gauge but didn’t submit it because that was not brought up to me when I got the keys. I ended up filling the van up with more gas than what I owed back.

Manuel W.
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I wasn't able to navigate through the after hours check in . It was very frustrating and I thought I had to go back in the morning to complete the check in . Thankfully I received an early email confirming check in

Kenneth M.
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Le client n'a pas laissé de commentaire.

Jamie H.
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Le client n'a pas laissé de commentaire.

Alexis F.
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I didn’t receive the mattress cover that I ordered. I also feel I was over charged for fuel. Called me twice asking where I left keys after truck return. Keys were left in box.

Dale B.
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Van was clean and ran well. Staff was pleasant courteous and helpful. Thank you

Damien S.
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Le client n'a pas laissé de commentaire.

Paul T.
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The owner, I think Mike was his name, really took care of me and was extremely helpful.

Labeat S.
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Le client n'a pas laissé de commentaire.

Daniel D.
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I've had mixed results with UHaul over the years, but I now use the Liberty Ave store for both trucks and storage and they have been great. They are friendly and helpful, and any issues have been sorted quickly.

Tim S.
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Great all around experience. Delivery folks contacted me prior to delivery and prior to pick up.

Joseph M.
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Le client n'a pas laissé de commentaire.

Andre C.
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Le client n'a pas laissé de commentaire.

BRETT D. | Overall Experience |
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Fantastic experience. I used my storage unit for 5 years while I traveled nursed. My only complaint is I wish the monthly cost was a little lower. Otherwise, I have zero problems with this facility.

anthony M.
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Renting from Uhaul was a good experience... great job!

Paul B.
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Le client n'a pas laissé de commentaire.

Jonathan K.
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No suggestions.

Dylan J.
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Mike and the team are fantastic. Always enjoy renting trucks from them.

George M.
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Le client n'a pas laissé de commentaire.

Charles C.
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Le client n'a pas laissé de commentaire.

Kyle B.
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Le client n'a pas laissé de commentaire.

Kristen D.
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I’m giving this location an average rating only because the guys at the counter were really nice. The truck was not clean (coffee/soda? on the ceiling) and when we had to turn the heat on half way through the drive it smelled like pee or something died in there. It was unbearable and we had to buy a pack of air fresheners.

Jared M. | Overall Experience |
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I'll be using Uhaul Moving and Storage of Pittsburgh for all of my moving and storage needs from now on.

john m. | First Impressions |
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helpful with answers to my questions. Smooth set up.

kechia m. | Overall Experience |
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We had a great experience working with this Uhaul branch. Mike went above and beyond for us and we appreciated working with him so much.

Jayne P. | Overall Experience |
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Your employees are extremely knowledgeable and helpful. This, above anything else is what makes any service top notch! I spoke to Nicki and her daughter- both amazingly kind and pleasant!

david g. | Overall Experience |
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Everything was great ... the only improvement would be 24 hour access.

sandra h. | First Impressions |
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It was a good experience.

Gerrit B. | Overall Experience |
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Ok

THUONG N. | First Impressions |
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NA

REGINA R. | Overall Experience |
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Everything has been perfect from beginning to end. Working with Michael and his staff is more than superb. We have been renting on consecutive years, and will continue to do so, until our kids graduat

jim w. | Overall Experience |
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The facility and the people working at it are great especially the manager.

daniel b. | Overall Experience |
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Calling for information is a major hassle. After responding to numerous questions from the "screening voice" we were finally connected. Their phone rang and rang. No one answered. Slow service on a Su

lisa T. | First Impressions |
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Everyone was so nice and very helpful.

Robert F. | Overall Experience |
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Very helpful staff.

Justin Turner K. | Overall Experience |
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Good storage place. Elevators can get crowded, and the wood floor is uneven. But the unit itself was fine.

Gerrit B. | First Impressions |
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Ok

SOUMENDRA M. | First Impressions |
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Customer service people were very helpful..

JONATHAN H. | First Impressions |
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Drove from New York. When I arrived first thing in the morning, service was rude. Got charged an extra day for returning truck 30min late. One small elevator, not enough carts. Bad!

Tylar F. | First Impressions |
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Y'all are fantastic. Everyone was responsive and very helpful. Give em all raises!

Christian E. | Overall Experience |
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They were always helpful when I had problems. When I needed extra hours to finish loading or unloading they were accommodating. Excellent and friendly staff.

Kali K. | First Impressions |
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Workers were very nice and friendly to help.

Robert F. | First Impressions |
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The person who assisted me - Justin - was outstanding. Patient in explaining options and going with me to determine the best truck and storage option for our needs. A pleasure to work with.

WILLIAM A. | Overall Experience |
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I would recommend this facility

Michael W. | First Impressions |
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Excellent service and facility!

Kelsey K. | First Impressions |
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Facility was clean. Employees efficient at time of transaction and responsive to issues with access card.

SHAWN W. | Overall Experience |
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Great service and facilities!!

Michael P. | First Impressions |
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Excellent service

Hessameddin B. | First Impressions |
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The storage experience was really unsatisfactory. The storage has only one elevator and we had to swipe the card every single time!! Also, one of the staff was a little rude.

GLORIA M. | Overall Experience |
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I moved my stuff because I had mice running in my storage bin and mouse droppings on my storage totes, blood was on the floor were a mice had been hit by a weight, they only offered a free month

James H. | Overall Experience |
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I like this UHaul facility very much. It is very spacious, secure and well-lit. The loading docks are very convenient. I enjoy the ambiance of the old building and the convenience of the updates.

Greg C. | Overall Experience |
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Huge fan of UHaul. The Ohio, Colorado and now Pittsburgh location are great. Spent 4 + years at the Pittsburgh place on Liberty Ave. is the best yet.

Gillian Y. | First Impressions |
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Excellent service Professional staff

Adam B. | Overall Experience |
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Excellent

Elizabeth T. | First Impressions |
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Mike helped me with my rental and he was great. He answered all of my questions and the rental process was very easy. The facility is clean, easy to access, and secure. I highly recommend it!

Joseph A. | Overall Experience |
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Nicki was our UBox service provider, she was the best. One of the most helpful people I have ever met.

del f. | First Impressions |
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pleased

Adam B. | First Impressions |
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Very easy

jim w. | First Impressions |
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Nice people. The manager thanked me for being a return customer. Classy. I wil be back again.

Mikko S. | First Impressions |
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Michael and his team were super helpful in getting us set up! The location is super clean, warm, and welcoming. Would definitely do business with them again!

Erin K. | First Impressions |
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Very easy sign-up and the facilities are clean and secure. Felt very comfortable storing items with them.

Jarae M. | Overall Experience |
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Staff was extremely helpful

Cassie Z. | Overall Experience |
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I did the u haul u box, great fast service!

Johannes A. | First Impressions |
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Great team here!

omar y. | Overall Experience |
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The place was accessible, secure, clean and well organized, the staff were nice and ready to help when I told them that I lost my padlock keys, I would give them extra rating stars above 5 for that.

jared s. | Overall Experience |
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Very happy other then not getting the last month prorated. I feel that should be something that is done.

Rick T. | Overall Experience |
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Our U-Box service person Laura was outstanding.

rodney w. | Overall Experience |
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Really was a pleasure and easy and convenient and the best price for removing

Diana D. | Overall Experience |
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Great place to store your stuff

Nicole L. | Overall Experience |
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Great work . Very communicative and friendly. Easy to use, would recommended!

Louis B. | Overall Experience |
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Nicki was fantastic!

Dejoun G. | Overall Experience |
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Friendly staff.

STEPHANIE C. | Overall Experience |
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I've been with Uhaul since 2015. Aside from the mouse poop and stand-in supervisors (not familiar with the clientele), it is a great place to be. Mike is a great understanding manager! Thumbs up.

John L. | First Impressions |
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Everything was explained and I understood easily. My move experience was great! Thanks!

Patricia G. | Overall Experience |
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I ordered the uhaul box online. The box was perfect for our project. It was clean and easy to open and lock again. The staff were friendly and kept in touch for delivery and pick up.

ANTHONY K. | Overall Experience |
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We always felt very safe in putting our personal possessions there.

LeRoy L. | Overall Experience |
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People were very helpful — service was just what I needed — could not have been easier. Will recommend to anyone needing moving supplies, services or storage.

Kristen G. | Overall Experience |
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Thanks for your help!

Judi T. | Overall Experience |
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Mike the manager is the best! Pittsburgh (liberty avenue)

roberta s. | Overall Experience |
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I appreciated the convenience of renting the storage space and the truck at the same location that worked out really well for me. The estimated mileage proved to be difficult, overall I'm very pleased

Scott R. | Overall Experience |
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BEUTIFUL large clean facility with knowledgeable staff and convenient hours. Vince and Del were friendly and helped me thru the process no questions asked.

Adam H. | Overall Experience |
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Clean, courteous with prompt attention to detail. Just moved to the neighborhood and will make this my UHaul hub for all rentals going forward.

JUSTIN R. | Overall Experience |
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exactly what I needed.

Latasha W. | Overall Experience |
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Always a pleasure doing business with you guys! Highly recommend!

Patricia E. | Overall Experience |
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Niki was helpful in communicating the delay in picking up the U-Bin due to the ground conditions.

DIANE P. | Overall Experience |
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24 hour access would be great.

Tawanda H. | Réservation |
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The employees were very helpful and knowledgeable about the units in the facility and I liked the fact that I could pick the truck up in the area I needed and was able to drop it off at unit.

Raphael C. | Overall Experience |
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For such a large facility, there needs to be more carts. Overall, friendly staff, clean, and good security.

Cheryl S. | Overall Experience |
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Shipment was late. Employees were not at all helpful. Owes a $50 refund for being late. No communication. Will not ever use again.

amar b. | Overall Experience |
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Safe and reliable access. But this center did try to steal $1600 from me by claiming that I damaged a truck. I refused to pay and they never called back. Must be a usual trick.

Christine F. | Overall Experience |
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Nicky was awesome in taking care of my moving needs.

austin s. | Overall Experience |
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Great experience

Blair R. | Overall Experience |
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Great and safe!

jim w. | Overall Experience |
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Great place! Really friendly staff. Just one elevator which made moving slow when busy.

Corinne D. | Overall Experience |
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The manager of the facility was the best, he did everything he could to make me happy. The only thing I wished was that there were larger carts for moving things. Overall it was excellent

bob M. | Overall Experience |
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Communication between parties and coordination of the box delivery went very well .

Kevin W. | Overall Experience |
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Very easy to use

David W. | Overall Experience |
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both the pick up and drop off were very easy and quick. we also used this location for a storage unit and that process worked well also.

Jeanne G. | Overall Experience |
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I love the security and the spacious loading and parking area. It was confusing at first, but once you know to sign in electronically, it’s a breeze. Greatly appreciate all the packing/moving supplies

Marianna P. | Overall Experience |
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I was very please with the convenience and easy access . Also, The storage space was appropriate .

joe'l k. | Overall Experience |
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I really enjoyed using U-Haul, everyone was friendly and helpful even other people using the facility. I will definitely be back.

ping n. | Overall Experience |
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I called ahead to get my U-Box moved to the loading area and the my box is there ready for me to clear-out my contents. The area is easy to access and safe.

kevin m. | Overall Experience |
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We were very happy with this facility. Every time we went there we were greeted with a happy person who had helpful information for us. We will surely be back and highly recommend this facility.

KARA MICHELLE R. | Réservation |
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Very efficient and helpful!!

Stephanie B. | Overall Experience |
Évaluation :

To Whom it May Concern: I am writing to you today to discuss my dissatisfaction with U-Haul U-boxes. I set up an appointment to have them delivered to my new home in Pittsburgh on August 13. After n

Patrick M. | Overall Experience |
Évaluation :

The staff was very helpful when I went to secure a storage unit for my son's items when he graduated from Pitt till he moved into his apartment in Aug. It was very easy, convenient and great service!

Rodney W. | Overall Experience |
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The driver that brought my new boxes was friendly professional very timely I was disappointed that it took two weeks to receive my you boxes after arriving in Pittsburgh

Jeffrey W. | Overall Experience |
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Office staff was knowledgeable, capable, and prompt. Remote communication was the only challenge. Call mid morning if you want to talk to them.

Guillermo S. | Overall Experience |
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One occasion soda machines were empty, another no toilet paper or paper towels in garage restroom. Sunday hours suck, and not enough carts and dollys for a busy weekend.

ELIZABETH F. | Overall Experience |
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Cory, the employee who helped us, went above and beyond in dealing with our issue. 5++ stars to staff. Location has major vermin problem - we couldn't find unit w/ no mouse droppings or wasps nests.

Eric G. | Overall Experience |
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Very clean and organized facility. The staff is knowledgeable, friendly, and professional.

Lily N. | Overall Experience |
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Nicki was incredibly helpful and made our moving experience so much easier and stress free when it came to getting/moving our Uboxes

Dejoun G. | Réservation |
Évaluation :

The staff was very friendly and accommodating. The service was exceptional.

Daniel M. | Réservation |
Évaluation :

Staff was very courteous made the move less painful to do and explained where everything was and where to get help if needed.

Steve B. | Overall Experience |
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Cost adders. Must have their lock at adddd fee. Though there was never any human interaction going to the unit, there is a fee to do it “after hours”. It’s just a shady way to extort more money.

Felicia F. | Réservation |
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Great experience, thank you

Isabel M. | Réservation |
Évaluation :

Thumbs up

Islande T. | Overall Experience |
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Excellent service. Nicki goes behind to help me with my 2 U-box. I had an amazing experience with U-Haul.

Thomas E. | Overall Experience |
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This facility has their act together. It is a well run facility and seems very secured.

Eugene B. | Overall Experience |
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Worked out well

Anna J. | Overall Experience |
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I only had to come to the facility once to access my items, but did have to come to the office a couple other times about things. Staff was friendly, polite and helpful.

chris w. | Overall Experience |
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Great service

Emmanuele B. | Overall Experience |
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Excellent!

renee p. | Overall Experience |
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Helpful and friendly staff, but my delivery wasn't noted as scheduled despite me calling twice to confirm it so there was some confusion on the day of

HERMAN S. | Overall Experience |
Évaluation :

Mike is great leader

PAT S. | Overall Experience |
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The expertise and professionalism of your employee Nikki was much appreciated. She provided continuous communication to assist in knowing when UBox would arrive and when she could pickup.

Teresa D. | Overall Experience |
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The general manager went the extra mile to uphold the conditions of the contract of another Uhaul location. He fixed their late-ness with his initiative. Thank you!

Gwen G. | Overall Experience |
Évaluation :

very friendly staff and it was super easy to access the clean storage unit. i also felt that the facility was very secure. would definitely recommend! A+++

Frank M. | Overall Experience |
Évaluation :

It's was a good friendly all around and dealing with professional people who care.

Non reviews have been submitted for this location.

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