Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Always assisted in a timely manner ,very knowledgeable and helpful.
racquel d
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
stephen t
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joann W
Évaluation :
4
The truck had an issue where the check engine light came on because the catalytic converter had been previously stolen and when a new one was installed, the O2 sensor should have been replaced. Because it wasn't, it set off the check engine light. They should get that fixed instead of just resetting it. In the meantime, they should alert the person renting the vehicle of the issue.
Barbara D
Évaluation :
1
The truck wobbled so bad going down the road stuff was falling over in the back. Traction control came on at every stop and truck took 30 seconds to even move without spinning . Wicked bad uhaul experience. And they forgot to give me the dolly. Employee called me 20 mins later to come get it ..
Keith C
Évaluation :
5
Staff were very polite and helpful.
Tim L
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joseph C
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
walter b
Évaluation :
5
Fix your app.
MiaLisa A
Évaluation :
5
Le client n'a pas laissé de commentaire.
ronald r
Évaluation :
5
When the unit Was first opened the floor was very dirty I told Megan it was it ok , an she insisted on getting a broom an cleaning it. Front desk service was friendly & helpful & Megan went above & beyond on showing me how to swipe in, showing me to the unit an doing a little housekeeping. Thanks everyone!
Jessica R
|
Premières impressions
Évaluation :
5
You're staff is top notch. The girl I talked with was very knowledgeable on sizing.. she had answer's to all my questions and the patients to explain thoroughly. Your customer service is the best. Hard to find these days Thank you
john j
|
Premières impressions
Évaluation :
5
My experience was substantially beyond my expectations. Great team
JAMES F
Évaluation :
4
Le client n'a pas laissé de commentaire.
patrick m
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven B
Évaluation :
4
Personnel amical
Jaclyn L
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jody H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karin F
|
Expérience générale
Évaluation :
5
Excellent service from Katie and Shane.
William D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Todd S
Évaluation :
5
Very friendly and helpful staff. Highly recommend.
Burton S
Évaluation :
5
I can not think of one thing , excellent service from the minute we walked through the door we were treated as tho our business truly mattered . The staff that assisted us Katie & Megan were professional , kind and helpful . In this day and age of large corporations ownership it was refreshing to find this level of care … as others competitors nearby do not offer the same kind helpful service to their customers because of this we will now drive the extra distance to be a loyal customer . Thank you Katie & Megan you are both 5 star ! Amy & Family .
Amy L
Évaluation :
5
Le client n'a pas laissé de commentaire.
bingham A
Évaluation :
3
Le client n'a pas laissé de commentaire.
Christianne S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Russell W
Évaluation :
5
Excellent service
William D
Évaluation :
5
Megan King is wonderful to work with! Always efficient, friendly and very helpful.
Rhonda R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard D
Évaluation :
1
Staff always rude, Staff unhelpful and many times my unit was double locked when they received regular payments just because they did not remove the lock after 1 payment being late. Moved out recently and I had paid a full month and did not receive the remainder of the month back prorated which is insane with what you pay for these units. Would not recommend anyone use uhaul storage.
ariana c
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth Y
Évaluation :
5
Le client n'a pas laissé de commentaire.
John D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor U
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor U
Évaluation :
5
The young lady who assisted me the day I picked up the rental was very professional, pleasant, and informative. She also called me the next morning to see how things were for the van use and answered any concerns and questions. I would ensure I kept this employee. Thank you, Claudia Hargis-Grover
Claudia H
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARIO M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Zachary R
Évaluation :
5
excellent service
William D
Évaluation :
5
Truck was in decent shape, ran well, and was spotless in the cab!!!! Best rental I’ve ever had from U-Haul!
Ronald Q
Évaluation :
5
Excellent service and helpful owner
Michele M
Évaluation :
3
Be more clear about mileage charges. The extra $50 was a bit of a surprise!
Suzanne B
Évaluation :
5
Thay were help fall
michael y
|
Expérience générale
Évaluation :
4
My only drawback… getting in touch with the store location, was not easy. We would always get routed to the national number, and it was a pain… also, the app doesn't work AT ALL! Other than that, Meg's team were great!
Carrie J
|
Expérience générale
Évaluation :
5
Nothing, it was a great experience
pamela d
Évaluation :
5
All staff at both locations (Queensbury, NY and Anchorage, AK) were extremely helpful and professional. In particular Meghan at the Queensbury location went above and beyond to make my move go smoothly. I would highly recommend Uhaul to family and friends for their moving needs.
Donna P
Évaluation :
5
Le client n'a pas laissé de commentaire.
amy d
Évaluation :
4
Le client n'a pas laissé de commentaire.
carol m
Évaluation :
5
Amazing customer service, the storage units are very clean and raised up no water damage on the ground or anything else o be worried about. Definitely will be going thru U-Haul again when needed and have already recommended to others
Collan B
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joseph E
Évaluation :
5
Excellent experience! Nothing I would change. A pleasure working with Meg and Katy both. They are both a huge asset to your company! Merci
kim s
Évaluation :
5
Le client n'a pas laissé de commentaire.
ann h
Évaluation :
5
Megan was absolutely wonderful to us. Thank you for the wonderful experience!
Tyler C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert F
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacob B
Évaluation :
4
I put NA because the trailer was clean but. The tires were all lowest was at 15 psi tires are at bare minimum tread legal for a trailer 2/32 but all was fine I had to air up all the tires and it held pressure but would have tires replaced
Zachary B
Évaluation :
5
The young lady who promptly assisted me was excellent. She knew her job well. She was kind and professional. She had a smile on her face. She is what I would be liking for in a long term employee. I might suggest a raise and/ or a promotion. You won't want to lose her. Props to her. It's unusual to see in today's service industry. Especially from someone of her generation.
ANTHONY E
Évaluation :
5
Katie was very helpful
LOUIS B
Évaluation :
5
Le client n'a pas laissé de commentaire.
john l
Évaluation :
5
Le client n'a pas laissé de commentaire.
James B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pennesia P
Évaluation :
5
Great customer service and very professional I thank them all so much
dawn b
Évaluation :
4
The drop off was quick and easy and staff was excellent
Jason O
Évaluation :
5
Le client n'a pas laissé de commentaire.
jean m
Évaluation :
4
Le client n'a pas laissé de commentaire.
Carrick P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carrick P
Évaluation :
5
Pleasant greeting, interactive representative, and a smile. Refreshing.
David L
Évaluation :
5
Le client n'a pas laissé de commentaire.
rich m
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chad A
Évaluation :
5
Unfortunately, I am very poor at doing reviews. It seems like there are too few hours in the day to do such. But for Megan and the staff I feel obligated to share how much I appreciate them being who they are and where they are located. It is my "go-to" Uhaul spot! I rent several times a year from them and always walk away feeling good. They smile, are polite, and always go above and beyond to meet my towing and hauling needs! There have been several times where I get rerouted to the "default" 1-800 number and so I hang up and try again a couple of minutes later. Not only do they pick up but also call me back when they see they had missed my call! Who does that anymore? Answer: Megan and staff!!! Thank you for all you do! Tom Jenne
Thomas J
Évaluation :
4
The consul between the seats was dirty. The inside of cab needed to be wiped down.
Nicole B
Évaluation :
5
Le client n'a pas laissé de commentaire.
sarah d
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
william C
Évaluation :
5
Have truck pulled upto office area and don't ask customer to walk around a lot of same colored trucks looking for your leased truck. Other than that, this particular Uhaul Center is over the top customer service from every employee there. Roomy, comfortable and welcoming. Fully stocked with about anything you may need for your move.
Edward I
Évaluation :
5
The staff was very helpful and gave a thorough initiation to the facility.
William M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erich S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kerri D
Évaluation :
5
The app that is used to return the vehicle when no one is at the return center is confusing and not user friendly. When you open it it ask you to make a reservation? There should be a clear consideration option to RETURN a vehicle. It is VERY conversant to navigate through! Please have your IT department take a closer look into this!
BRUCE L
Évaluation :
4
Le client n'a pas laissé de commentaire.
adirondack m
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nathaniel G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nate G
Évaluation :
5
Meg the mgr helps so much.
Joanna B
Évaluation :
5
Le client n'a pas laissé de commentaire.
LEE Y
Évaluation :
5
The people working there are just great very polite
barbra W
Évaluation :
5
The truck I rented had loose clunking steering and it got worse when the truck was loaded, Making it hard to keep the vehicle straight. The exhaust had a leak up front by the motor and it was ticking loudly, so we drove the whole time with the windows open bc our eyes were burning due to the exhaust leak. After I returned the vehicle I did tell the employee and she just said OH! It wasn't her fault but an incentive should have been offered. I rented a several trucks previously and this experience was the worst especially with the cold weather and the windows opened and heat cranked. I also used a LOT of fuel on a short 100 mile trip.
Sean O
Évaluation :
4
The ramp for this truck is too short. It is too steep of a ramp and caused a lot of stumbling and difficulty with large objects, rolling up and down the ramp. The 24 foot truck that I rented prior to this had a long ramp which I think should definitely also be on the 26 foot truck.
NICOLE B
Évaluation :
5
Very pleased. Very good customer service
Jerry K
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff T
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin W
|
Premières impressions
Évaluation :
1
The help at the counter was great, the truck not so much
john a
Évaluation :
4
Le client n'a pas laissé de commentaire.
Margie D
|
Expérience générale
Évaluation :
5
No need to change employees are all professional. great crew
james s
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erik H
Évaluation :
5
As always the place was clean and the staff polite and courteous.
Thomas S
Évaluation :
5
Le client n'a pas laissé de commentaire.
jeff l
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dana D
Évaluation :
4
Le client n'a pas laissé de commentaire.
Stephen H
Évaluation :
5
Employees were great
Tyrone b
Évaluation :
5
I had a great experience renting a Uhaul Van. The very kind, professional and knowledgeable Lady made this a quick and easy vehicle pickup. She was able to accommodate all changes that occurred during my move. The gentleman that checked the van back in was very courteous and made sure he covered the return inspection, asked me if I had any issues to report to him and thanked me for renting from Uhaul. I would most definitely rent from the Dix Avenue, Queensbury, NY location again key alone, high recommend to my family and friends. This location shows you how simple and easy it is to rent a vehicle with confidence. This team of associates here deserve a good word from the President of UHAUL all the way down to their Manager. These employees are keepers!!! Thanks again UHAUL, Keep Up The Stupendous Service. I will go now where else but UHAUL and most definitely at the Dix Avenue, Queensbury, NY location
Edward I
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael R
Évaluation :
5
Nothing at all
VITO C
Évaluation :
5
Staff was very friendly
Robert g
Évaluation :
5
I was there two days prior to renting the trailer and met Mr. Davon Wheat who helped me with getting my trailer hitch electrical on my truck tested. Mr. Wheat was present two days later when I returned to drop off the car trailer. His professionalism was again evident as he moved quickly to process my return. I will always rent from UHAUL with good employees like Mr. Wheat.
dave o
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEBBIEM L
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rebecca R
|
Expérience générale
Évaluation :
5
All good.
Michael K
Évaluation :
5
Le client n'a pas laissé de commentaire.
jeff b
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris R
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael W
|
Expérience générale
Évaluation :
4
Rien
mark w
Évaluation :
5
I informed the service representative of the issues with the truck. She was very nice.
CAROL B
Évaluation :
5
Le client n'a pas laissé de commentaire.
James K
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher M
|
Premières impressions
Évaluation :
5
Best location EVER! Rock on team
katy d
Évaluation :
5
I should’ve gotten a little bit bigger storage unit but the unit was very easy to find and having the carts available to maneuver my stuff around was very helpful.
Tina C
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles W
|
Premières impressions
Évaluation :
5
Great facility and excellent staff that made my drop off and getting into my storage unit very easy.
WAYDE W
|
Premières impressions
Évaluation :
5
The man who helped us was amazing
Abra L
Évaluation :
5
Awesome facility! I don’t remember the person’s name at the counter, she’s a Steelers fan, very polite and personable!
Steven B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carrie S
Évaluation :
5
The girl that was working in the morning she was very helpful and I really appreciate everything she did to help me withe hitch for the trailer
Tracey S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacey M
Évaluation :
5
Le client n'a pas laissé de commentaire.
laura d
|
Premières impressions
Évaluation :
5
staff was very friendly- I would def. visit this location , again.
jennifer s
Évaluation :
5
Clean location and great service.
Lanny M
|
Expérience générale
Évaluation :
5
The customer service was excellent, she was very knowledgeable and polite. She was helpful and skilled.
Michele H
Évaluation :
5
My husband had a serious accident that delayed our return of the trailer and the staff were very understanding of our situation. Special thanks to the girl who processed the return.
REGINA G
Évaluation :
3
The van unfortunately stunk of goats.
Fredrick V
Évaluation :
5
Le client n'a pas laissé de commentaire.
victor c
|
Expérience générale
Évaluation :
3
Only problem was that there was only one Employee working and after finishing the required paperwork and signing the contract and making payment, I had to wait more than 45 minutes to be shown to my 2 units since other customers arrived and needed help being processed. There should be more than one EE on site to take care of this issue.
ann l
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert a
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael B
|
Premières impressions
Évaluation :
5
Very friendly and helpful employees. Took the time to explain everything and make sure I understood the procedures and rules regarding the use of the facility.
don b
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
william m
|
Expérience générale
Évaluation :
5
The staff were friendly, helpful and fantastic! The customer service from the three guys that were working the evening shift was exceptional.
dawn b
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregg F
|
Expérience générale
Évaluation :
5
I was impressed with every aspect at this facility. Merci.
Mary M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
charles h
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Katherine G
|
Expérience générale
Évaluation :
4
Overall facility was well lit, but the sensor lights in the aisle with our unit were out, so it was a bit dark to see. The light did not work for the duration of our rental; the person who showed me the unit noticed when it was rented, but for the month we were there it was never fixed. the door was very hard to shut and lock. I have rented from you before with no issue. The employee had to try a few times himself to shut it. Inside the unit the wall had several very long screw points sticking into the unit, so you could not put boxes of clothing close to the walls or risk puncturing the boxes and damaging items. Also, it was very easy to bump into them and cut yourself. Building and unit were very clean and safe, but the other unit I had was much better.
holly d
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NOLAN Y
|
Expérience générale
Évaluation :
1
We reserved a 25 ft truck for a 9 am pickup on 9/1. When we got there, there was no truck available. We were told to come back at noon, which we did, and there was only a 15 ft truck available. We had carefully laid out plans, had hired extra help, and ended up working and paying overtime on the Friday before a holiday weekend. Overall, other than the customer service rep being very nice, this was a terrible experience. We also had to rent another truck for Wednesday 9/6, which will cost us even more money.
Jeannie R
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
william m
|
Premières impressions
Évaluation :
5
Always friendly and helpful. The community area is also a great addition to the facility.
John K
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
William R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laurel N
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JENNIFERANN W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane V
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Carolyn M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott M
|
Premières impressions
Évaluation :
5
Very happy with storage and staff.
Rosemary B
|
Premières impressions
Évaluation :
5
Your appt isn't working can't give you a mark
On any questions
Can write but can't mark in
STANLEY S
|
Expérience générale
Évaluation :
3
They were great, I didn't get a chance to use the storage unit.
TORROINA W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
christina g
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
michelle h
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
dawn r
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
kathy d
|
Expérience générale
Évaluation :
1
Not using it
Shane L
|
Premières impressions
Évaluation :
5
Was easy to rent a unit and return it. Storage was very clean.
KATHY B
|
Expérience générale
Évaluation :
5
Employee was very helpful even showed me how to close storage unit and lock it
chris m
|
Premières impressions
Évaluation :
3
Storage unit was not swept clean as you would expect. I also think the monthly rate is higher than local competition.
Michael W
|
Premières impressions
Évaluation :
5
Fantastic, very convenient, clean, and easy to use.
Donna E
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany M
|
Premières impressions
Évaluation :
5
We had a great experience with the Queensbury, NY Uhaul storage facility. The staff was always polite and very helpful! I would definitely recommend the facility to anyone. When we was moving everything out the manager Megan King came by to ask if we needed anything and offer assistance. Checking out was a breeze. Thank you Dave F
Dave F
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
vickie g
|
Expérience générale
Évaluation :
5
Units are by far the nicest sand the raised floors on the exterior units are excellent!
PAUL A
|
Premières impressions
Évaluation :
1
I was diagnosed with cancer, I had to go live with my daughter.. my son is autistic and everything we owned you auctioned off.. I have nothing but cancer to carry with me. My son lost everything he cherishes and he is suicidal now.. I cannot believe what your company did to is!!!!
missy p
|
Expérience générale
Évaluation :
1
Over priced for 1. For 2, I closed out my account AND sent in pictures and I'm STILL getting a bill that states I owe a late fee as well! I'm furious! And will not be paying that thanks.
maxwell m
|
Expérience générale
Évaluation :
5
Great place to store your valuables !
Freddick J
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica C
|
Premières impressions
Évaluation :
5
The ladies in the office could not have been nicer. I never rented a storage unit before, and they explained everything. Very helpful. Looks like a nice facility.
Nancy P
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jean P
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
tiffany m
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ariana c
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephanie H
|
Expérience générale
Évaluation :
5
Staff Helped me out with my storage problems
Great staff all around
I would give them a excellent rating
Thanks u haul staff
Mr Szymanski
STANLEY S
|
Premières impressions
Évaluation :
5
The staff was beyond excellent, in today would
They saw to make me happy
All starts with customer service
Made moving easy
Thanks Mr S
STANLEY S
|
Expérience générale
Évaluation :
5
Very nice place to store your stuff in and very good security. The staff is very friendly and they will help you with any issues you may have. Would use and recommend this place and service to anyone. Thanks for everything.
Antthony W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bergan c
|
Expérience générale
Évaluation :
5
The staff was great very helpful!!!!
Richard F
|
Premières impressions
Évaluation :
5
I appreciated the warm indoor storage unit for moving during the winter months. It was well lit, clean & I felt safe every time. There are free rolling carts to use getting belongings from the car to the storage unit. I was able to come early in the mornings before work to move a little bit each day. Thank You.
Sheree P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas T
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas S
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Margaret C
|
Premières impressions
Évaluation :
5
The manager of the Dix st facility's in queensbury Ny. is excellent, which Makes the staff great. They are very customer service oriented. I had the best experience moving in and out. I would highly recommend this facility.
TORROINA W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Habiba I
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cecile F
|
Expérience générale
Évaluation :
5
Both people I interacted with were very respectful and helpful. Brittany who I spoke with on the phone. Then the manager (sorry I forgot his name ) was very helpful. Got me setup to move in to my storage unit and gave me a tour. FYI that place is HUGE.
Jesus T
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa F
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
debra k
|
Expérience générale
Évaluation :
3
Problem with 24 hrs access wasn’t resolved
Cindy G
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
charlene e
|
Premières impressions
Évaluation :
5
Glendon Binette was very helpful and answered all my questions. He was very polite and seemed very knowledgeable. I will definitely recommend this location for storage to anyone I know looking. I was very satisfied with the service.
patti f
|
Expérience générale
Évaluation :
5
Fast service and clean facility and unit. Friendly, knowledgeable and helpful staff.
Thomas S
|
Premières impressions
Évaluation :
5
Very easy. Place clean and well maintained.
John K
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
CAROL R
|
Expérience générale
Évaluation :
5
Glenn...Brittany...Laura and all the other Uhaul employees are FANTASTIC! I HAD 3,5 UNITS all packed and when i was ready to go they were always helpful to my every need....
FAITH G
|
Expérience générale
Évaluation :
5
I moved long distance and your facility helped me stage my move while my new home was still under construction
LORI S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
linette g
|
Expérience générale
Évaluation :
4
Would like the current glitch in security access/swiping resolved. Other than that, satisfied and seemed professional.
Ronald L
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
susan b
|
Expérience générale
Évaluation :
4
The owner and staff were always helpful courtious and compatent. However i was disppointed to find out they do not pro rate. And could not receive a refund for early close out of 8 days...
Great place! Staff is very professional and helpful in every way. Would definitely use this place again should the need arise.
frank s
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth J
|
Premières impressions
Évaluation :
5
The service was great and courteous-which is getting rarer these days….so helpful and knowledgeable. Great asset to community. Je les recommande fortement.
Vicki M
|
Premières impressions
Évaluation :
5
Great staff
John M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
GARTH M
|
Expérience générale
Évaluation :
5
Every one was very professional and friendly.
TORROINA W
|
Premières impressions
Évaluation :
5
The staff were fantastic
CLINT C
|
Premières impressions
Évaluation :
4
There was just a little bit of fluffy tree pollen in the unit. It could easily have been swept out with a broom. We used hands and feet to remove it. Both workers were very friendly and helpful.
Agnes K
|
Premières impressions
Évaluation :
5
Bree at the first location was very friendly and helpful with helping with an issue. All went smoothly.
DANIELJ K
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Guy S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marjorie R
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
James A
|
Expérience générale
Évaluation :
5
Staff was incredibly helpful-- especially Heather!
Susan B
|
Expérience générale
Évaluation :
5
Very easy, clean and the people behind the counter are amazing!!! Thank you for everything !!
pauline n
|
Expérience générale
Évaluation :
5
Place and staff is outstanding!
frank s
|
Premières impressions
Évaluation :
5
State-of-the art temperature controlled facility. Staff were extremely helpful.
william m
|
Expérience générale
Évaluation :
5
Very friendly. Helped with great attitude also
Tonja S
|
Premières impressions
Évaluation :
5
from start to finish everyone at the dix ave location where so helpful it was later in the afternoon and they went beyond words to help me through a terri le time in my life
mary s
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen W
|
Premières impressions
Évaluation :
5
Everything went smoothly and we were very happy
Fred V
|
Premières impressions
Évaluation :
5
Heather and Cassandra we're absolutely excellent. It was a very stressful four days doing a power move across state. It was so nice having friendly smiling faces on my final destination end of the journey. They helped me out also by upgrading me to a larger unit as the one I originally had would definitely not fit my stuff. They did it so quick because they knew I had paid help coming in 10 minutes. Then they even came back and checked on me to see how I was doing.
Jeff M
|
Premières impressions
Évaluation :
5
The staff was professional, kind, informed, efficient, ready to help when I walked in the door. They were a strong team of professionals . I will highly recommend U-Haul, my person favorite; Dix Ave. Queensbury, NY Why go anywhere else!!
Bonnie M
|
Premières impressions
Évaluation :
5
Manager Glen and his crew were always friendly and helpful, especially during a water damage issue.
Kathleen M
|
Expérience générale
Évaluation :
5
Glen was helpful and informative, he took his time with us and was flexible when I had to make changes to the reservation. I was very impressed!
MEGHAN L
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MaryAnn S
|
Expérience générale
Évaluation :
5
It was a great experience!!! Very friendly, kind, helpful and professional!!!
MaryAnn S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leanne M
|
Expérience générale
Évaluation :
4
Most storage companies have a discounted promotion ( free for 3 months with a year contract). We should have received that.
charles a
|
Premières impressions
Évaluation :
5
The old Kmart was converted to indoor storage. The drive up/indoor loading are is excellent. The units are clean and well lit. The staff was helpful in answering any questions I had. I am very pleased.
Bryan G
|
Online Move In
Évaluation :
5
The storage unit should have a light inside them .
Jennifer M
|
Expérience générale
Évaluation :
5
Indoor temp control storage unit is hard to find, this new location had a good amount of size choices and an indoor loading dock.
Donna E
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicki L
|
Premières impressions
Évaluation :
5
Glen's crew were extremely helpful. They went above and beyond in helping us secure a large delicate museum piece. A 5 Star operation! Thank you so very much! Jim Amey, Owner, The Idora Park Experience, LLC (330) 774-4107
James A
|
Expérience générale
Évaluation :
4
Being new and building as you go, I'm sure it's difficult. I only had the choice of interior storage at the time I needed it. They even checked there other stores for me.
Jeffrey J
|
Expérience générale
Évaluation :
5
Good luck in your endeavor. You will be successful and be here for years to come. Your daughter is beyond adoreable and its a bit scary how smart kids are these days.
John B
|
Premières impressions
Évaluation :
4
Computers were not set up. Made a reservation for a 10x15 but because it was inside could not use it as I arrived late afternoon after driving 3,5 hours from CT. Inside storage was only available until 4pm so we had to use a 10x10 located outside and it rained most of the time we were unloading. Glen was very helpful but only could do what he could do. Was not happy with this but everything else was okay.
William N
|
Premières impressions
Évaluation :
5
Glen went above and beyond for us! 5 Star Dealer! *****
James A
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wendy B
|
Premières impressions
Évaluation :
5
This facility, when fully operational will be the storage solution of choice for discerning patrons.
Richard S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
chris d
|
Expérience générale
Évaluation :
5
This is a beautiful, state-of-the-art facility. Because it is indoor, we felt comfortable storing art and electronics. The employees are extremely helpful and accommodating.
william m
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
John A
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathleen M
|
Premières impressions
Évaluation :
5
Casondra at the Dix Ave Queensbury NY 12804
Location was greet
ANTHONY P
|
Premières impressions
Évaluation :
5
Glen took great care of me. I'd highly recommend their services.
BENJAMIN W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donnam M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leanne M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
chris d
|
Premières impressions
Évaluation :
4
Manager was amazing. Very helpful and accomodating. A+++
Chad L
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donnam M
|
Premières impressions
Évaluation :
4
Friendly staff. Convenient location. Easy access. Slightly more expensive than their competition however.
BENJAMIN W
|
Premières impressions
Évaluation :
5
Very convenient in a short notice
John W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
John A
|
Premières impressions
Évaluation :
4
Incredibly helpful staff. They were able to take care of all of my issues. Excellent customer service!
Chad L
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.