Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Check in was extremely slow and I had to come back for blankets that I didn’t get
Bruno Alatorre
Évaluation :
4
S.O.
ROBERT A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lanie Evans
Évaluation :
5
Le client n'a pas laissé de commentaire.
MONTIEZ KING
Évaluation :
5
Awesome service! Great truck/van (just a bit of trash in the console)... Easy return... Thanks!
Dwayne Blango
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ernest Bertschman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff Greenwald
Évaluation :
5
Love the quality of work that was completed as an hitch was added to my car. Thanks again
Charles Jackson
Évaluation :
5
The woman who helped us with checkout was nice and speedy. I would recommend! They also had lots of space for drop off which made it very easy.
Anne Hughes
Évaluation :
5
Nothing. Raven was exceptional! I rented two days in a row. She was very helpful, considerate and professional.
jennifer kersey
Évaluation :
5
Very good people working there, pleasure to do business with. Really helped us out on a last minute project that we did, that required multiple rentals.
Mark Bedecker
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Kuchta
Évaluation :
1
Raven was great and so very patient, but please staff another person on Sundays. There were many people in line and phones ringing off the hook. The wait delayed our move even more, but it certainly wasn't Raven's fault.
Robert Barrineau
Évaluation :
5
The trailer I rented should've been cleaned. I had to wipe it down.
Michael Govan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lehmelia Bennett
Évaluation :
1
The steering wheel was sticky and gross. The windshield had so many bugs smashed on it it was difficult to see out of. There were several employees there just moping around not doing much, making the process very slow.
Cathy Marchell
Évaluation :
3
Le client n'a pas laissé de commentaire.
NADINE CARMON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Doug Eagan
Évaluation :
5
Excellent service
Charles Koester
Évaluation :
3
Employees showed a lot of patience dealing with multiple ppl.i appreciate it cause some ppl can be assholes.
Gerald Douglas
Évaluation :
5
Le client n'a pas laissé de commentaire.
KATRINA WAITERS
|
Expérience générale
Évaluation :
3
Lengthy process to pick one up.
Martha Bright
Évaluation :
5
Personnel amical
Corinne Hansen
Évaluation :
4
One of the young women kept hanging up on me when I was trying to reserve my truck. Others than that things went well
Sharon Norris
Évaluation :
5
Great service, friendly people. We had to rent 3 trucks in a short amount of time, and it went flawlessly, really saved the day for our company, with a last minute project.
joe kocher
Évaluation :
2
Le client n'a pas laissé de commentaire.
Antonio Smalls
|
Expérience générale
Évaluation :
3
I said average because i really don't under why you get flagged for someone else mess! Then if that person doesn't pay you can't rent a truck, that is VERY disturbing! But other than that uhaul was good to me.
rohnesha lockwood
|
Expérience générale
Évaluation :
1
The agent took a call from another customer while I was trying to talk with her about finalized the paperwork for my rental. THE WINDSHIELD AND WINDOWS WERE FILTHY INSIDE AND OUT. Please think about this. The only part of a car that a renter uses ONE HUNDRED PERCENT of the time (more than any other part) is the windshield. Your company should drill into the heads of every employee how extremely importance it is to every rental. In fact, you should make it part of the questions you ask in your surveys so they know.
DANIEL STRA
Évaluation :
5
Frustrated that we were given a last minute pick-up location change. We had selected a hotel near the first location. The new pick-up location resulted in us having an additional need for arranging a ride to the new location.
Debbie Hoffman
Évaluation :
5
The drop off location was also friendly and assisted in a short time frame. I was impressed in both locations. Keep up the good jobs. Thanks
Francis Domings
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ponce Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
Haruna Kiyemba
Évaluation :
5
Both ladies at the counter were very knowledgeable and super helpful. Justin too, of course. Very pleasant experience.
James Jackson
Évaluation :
5
Nothing thank you everything was wonderful Thanks
BRENDA ALLEN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brittiny Allen
Évaluation :
2
Rude check in woman
john roth
Évaluation :
5
The app did not work for me at all. I found a work around by using the uhaul website directly. App rating zero stars.
Shane Wofford
Évaluation :
5
Un service à la clientèle de qualité.
MICHAEL ALTHOFF
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERNEST RODRIGUEZ
Évaluation :
3
We had reserved a furniture dolly, but one was not available when we picked up the truck. The truck was great and worked well.
laine hocker
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM DEATRICK
Évaluation :
3
Dropped off after hours
Pam Satterfield
Évaluation :
4
Le client n'a pas laissé de commentaire.
James Alexander
Évaluation :
5
Quick, easy rental experience. We were informed about pricing and and all the specifics. Returned the truck with ease and we were on our way. I would totally recommend this location. All workers were very accommodating and very customer oriented. Great crew.
Rhonda Johnson
Évaluation :
1
Le client n'a pas laissé de commentaire.
Stacey Bridges
Évaluation :
5
Le client n'a pas laissé de commentaire.
Abraham Escamilla
Évaluation :
4
Le client n'a pas laissé de commentaire.
Celestine Stokes
Évaluation :
5
The employees did what they could do to make sure that it was an excellent experience.
KENNETH DARIN
Évaluation :
1
Terrible company I ever experienced. They will lie and chest you out of your money. They tried to draft $800 out my account knowing J didn't owe them anything. They also switch my dates on when I was suppose to bring the truck back. The truck was brought back in excellent condition n has hand was back to normal. I highly don't recommend these scammers
Eartha Quick
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregory Felder
Évaluation :
5
Excellent service à la clientèle
Tonya Hazelton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gerald Harrington
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy Garrett
Évaluation :
5
Casey is truly an excellent employee for Uhaul!!!!
She really is a great person and knows what’s going on….this was the best Uhaul experience ever…thanks so much for hiring people like Casey!
Carole Anne Richardson
803-240-8835
CAROLE RICHARDSON
Évaluation :
4
Cheaper rates...
john rogers
Évaluation :
5
Probably the nicest, most efficient Uhaul location I have ever visited. I'm never renting from another location in Charleston. The people were friendly, the rental process was quick and I was on my way MUCH faster than anticipated. Well done to the team (and manager) at this location.
Bryan Bain
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Space
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Aiken
Évaluation :
5
The staff was professional friendly and prepared for my arrival. The truck was clean, fueled and connected to the auto trailer. This location does an excellent job !! Thank you
Jon CHIDSEY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Holladay
Évaluation :
3
Le client n'a pas laissé de commentaire.
Martha Malloch
Évaluation :
4
Le client n'a pas laissé de commentaire.
April Randall
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marie Roland
Évaluation :
5
Great customer service!
Candace Kearise
Évaluation :
5
I had a truly exceptional experience. I was a walk-in customer at the King Street location. I was immediately welcomed by a warm and friendly customer service rep. She was instrumental in helping me to make the correct decision in choosing two items for my project. The staff let me know that a link would be sent with the best location to fulfil the rental in the event the rental items were not available at the U haul Downtown CHS location. I made pick up visit up at the North Charleston store. It too was a squeaky clean facility, with a warm friendly front counter rep. She guided me in the self-scanning of my I D drivers license info into the system from my own mobile device. The whole experience at both locations exceeded my expectations. Well done U haul. I was able to have a trouble free rental experience. Merci.
Douglas Hadel
Évaluation :
5
Le client n'a pas laissé de commentaire.
Martin Brennan
Évaluation :
1
Le client n'a pas laissé de commentaire.
Malek Alkayyali
Évaluation :
2
I had a reservation of $115 , when I got to this location, the incompetent man charged me $279 and said pay it now, dispute it later! I've never seen less helpful people in my life.
lisa morelli
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Gibson
Évaluation :
3
The truck needs to be serviced. It was a rough ride. Service personnel were very professional.
Mary E Askins
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tony DiMatteo
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry Richards
Évaluation :
5
Le client n'a pas laissé de commentaire.
WAYNE PARKER
Évaluation :
5
Do not change any thing, very good service 👏.
WINDELL LAWRENCE
Évaluation :
5
The cashier was excellent and very knowledgeable and helped me in every way possible!!!
Addah Carrigg
Évaluation :
5
Le client n'a pas laissé de commentaire.
Derrick Durham
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hanan Ahmed
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ed Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lashea Maxwell
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN BLUNT
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linda Matthews
Évaluation :
4
Both said employees were good just keep doing what you do
Kevin Huff
Évaluation :
4
Le client n'a pas laissé de commentaire.
Betty Rouse
Évaluation :
5
Have a sitting area with water for people waiting. Walking down rivers ave is never a pleasant experience. Overall, great job
James Keller
Évaluation :
5
Easy drop off, fast and efficient!
Charles Kunzelman
Évaluation :
5
The inside of the windshield was very dirty and I had to clean it to keep it from fogging up. Please periodically clean the inside of the windows in the windshield.
Alan Stuart
Évaluation :
5
Nothing at all!
Dave Toorks
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle Wines
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Ribelin
Évaluation :
5
Le client n'a pas laissé de commentaire.
ADAM PRESTON
Évaluation :
5
The Shantae did a great job for me and raven. Thank you very much god bless you
Anthony Floyd
Évaluation :
5
Le client n'a pas laissé de commentaire.
henry ford
Évaluation :
5
Very fast and friendly service! I just pulled up and the gentleman working took are of everything, which was a blessing as I had just completed an 11 hour drive and unloaded the cargo trailer. Top notch service!
Kimberly Copeland
Évaluation :
4
Le client n'a pas laissé de commentaire.
Hipolito Ramos
Évaluation :
5
Rented 6x12 ramp trailer for a few hours. Raven was courteous, efficient, and helpful at pickup, and the manager Justin was equally so upon return. Would gladly rent from this location again.
Benjamin Marks
Évaluation :
2
Extremely disappointed with my experience. I requested a utility hand cart and was only informed my location did not have any hand carts when I arrived. I had my move planned for weeks and had everything book far enough ahead that this shouldn't have been an issue. This made moving all of my heavy appliances extremely difficult and was very inconvenient for everyone assistung me with my move. The woman working behind counter did not offer me anything for the inconvenience. She was very rude and was not helpful at all. I definitely will not be returning to this location and may rethink using U-Haul in the future.
Michael Hohler
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Cuff
Évaluation :
5
This location is well maintained and managed. The staff are friendly , Raven, in particular was outstanding. Thanks, Darren Floyd
Anthony Floyd
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawne Nickerson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany Fludd
Évaluation :
4
Long time user and first time with less than stellar experience. The vehicle I got had some issues. Tire monitor was not functioning, engine made a strange buzzing sound and gauges were inconsistent. Mat in cargo area dirty and stained. Obviously had not been cleaned. Existing damage to body was not marked and I was required to take pictures to cover myself. Link provided would not upload after "dispute" pictures were taken so I had to take them with on board camera and keep them along with timestamp. Again, this is the first time with any issues whatsoever. Hopefully a singular anomaly.
Lawrence Mixson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Newman
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
AFRICA NELSON
|
Expérience générale
Évaluation :
2
Lazy
Elliott Watson
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
A'Jai Wilder
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Miller
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wendell Brown
|
Online Move In
Évaluation :
5
My overall experience was awesome, staff was very helpful and respectful and knowledgeable of their job they keep the line moving very little wait time. When they were not taking care of the customers they were taking cleaning and checking the oil in the trucks.
Amanda Jager
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CARLAND GREGG
|
Expérience générale
Évaluation :
5
It was raining when I moved in. There’s no good solution to the weather being what it is but I think the high gloss floors might be a contributing factor to the possibility of accidents happening during inclement weather
Dennis Spicer
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Naquimia Davis
|
Expérience générale
Évaluation :
3
Place was clean and secure but the door on the unit kept pushing in leaving the unit a bit exposed and very hard to open.
DERRICK ISRAEL BOSEMAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
dorothy williams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARY LYNN GREEN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Arthur Pivirotto
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicole Jones
|
Premières impressions
Évaluation :
5
Raven was excellent. She stayed a little late to rent me a space and saved me easily 30 minutes in the process. I had turned in the uhaul autobody transport with Sebastian (who was quite helpful and courteous as well) and had seen how busy they were so Raven came in clutch as she was about to be off. At the end I turned in the 15' truck to an African American young man who's name started with an "A" and he was helpful as well - gave me time to fold up my 2 dozen blankets and avoid the fee. All in all an experience that was handled well on their end from the point of view of someone who had just flown to Detroit, had to pack up a uhaul in the snow, drove it all night down to SC, and then unload it to the storage unit in nonstop fashion. Truly appreciated them.
ANTONLOUIS CASTANEDA
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kevin Mccray
|
Premières impressions
Évaluation :
5
Awesome team. Clean storage. Definitely recommend.
Meghann Zuzick
|
Expérience générale
Évaluation :
5
Excelente serviço
LUIZ MARCIANO
|
Expérience générale
Évaluation :
5
Excellent service à la clientèle
Java Doctor
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jamie Linville
|
Premières impressions
Évaluation :
5
All the staff was nice and friendly, also helpful..
I appreciate all the staff that had help me understand everything..
roberta brown
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Carlos Brown
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
jardea williams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LIDIJA DAVIDSON
|
Expérience générale
Évaluation :
5
I always do my business with U-Haul. There no other convenient place. The workers are always friendly and courteous to you. Keep up the good work.
NORA SCHMIDT
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marlon Simpson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bernice Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chelsea Geese
|
Premières impressions
Évaluation :
5
Exelente
marvin castro
|
Premières impressions
Évaluation :
1
Cluttered, tight, chaotic area. No space to work in or drive through. Maybe a foot of clearance on either side of the truck trying to navigate in the area.
Joshua Hobbs
|
Premières impressions
Évaluation :
3
When I first come they told me if you don’t pass 10 days from the current month we will refund you the rent I don’t pass 9 days and they tell me we charge the whole price
Osama Alnatour
|
Expérience générale
Évaluation :
5
Great service
DERVIN SUMMERS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BARBARA MOULTRIE
|
Premières impressions
Évaluation :
5
Thank you for making my cross state move breeze
ALLISON ESPINOZA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacey Smith
|
Expérience générale
Évaluation :
5
U-Haul was helpful from start to finish.
ASHLEY SIMPSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SANDRA KINGRY-GEIGER
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ferdinand Cooper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
edgardo viera
|
Expérience générale
Évaluation :
1
This is the worst place they are too high for no reason
Iviss Bush
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Al Rodriguez
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cassandra Swearington
|
Premières impressions
Évaluation :
5
In and out fast. Staff very friendly
Ronald Brooks
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Melzetta Brown
|
Expérience générale
Évaluation :
5
Very understandable and respectable
Shaunda Shannon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ferdinand Cooper
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Petrice Brown
|
Expérience générale
Évaluation :
1
Didn't know there rat problem was as serious until I started moving my furniture in, you can hear the rats running on the metal roof. Plus the storage was not what I was shown for a two bedroom apartment not even enough room.
Lyric Scott
|
Premières impressions
Évaluation :
4
Well I know that something is wrong with door c. So I guess I’ll have to come during open hours
Carlos Brown
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cheryl Jones
|
Expérience générale
Évaluation :
4
Only issue that we have we requested client Appliance hand truck which was approved by the store and then when I went to pick it up it was given to another customer and we were disappointed in it because we made it we’re battle another hand truck was awful but we had things we had to take up three flights of stairs
Howard Holland
|
Expérience générale
Évaluation :
5
management was very nice and helpful! Rates.are reasonable too, I like the easy access, and the the convenience of the moving cart. I will highly recommend your company!
Christine Batts
|
Premières impressions
Évaluation :
5
Friendly staff, and helpful. Even when they were busy they took time aside to help me access my storage unit because my card wasn't working.
Michael Crawford
|
Expérience générale
Évaluation :
4
Eddie was ready and able to help me with my storage requirements. He knows well what he is doing and went the extra mile to be sure I was satisfied. Great experience. I recommend this location!
GABRIEL GONZALEZ CAMARGO
|
Premières impressions
Évaluation :
4
Should have 24 he access.
CRYSTAL MOWATT-BRYANT
|
Expérience générale
Évaluation :
5
Excellent service, very professional.
Liz Sanchez
|
Expérience générale
Évaluation :
5
Quick service and efficient
BENJAMIN HANSFORD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
chris loyd
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomasina Bell
|
Expérience générale
Évaluation :
5
I'm saddened to have had to leave without my belongings. It was a hard decision but UHaul was and is an excellent place for storage.
laura prioleau
|
Expérience générale
Évaluation :
1
Inside the unit its self there is no lights and the problem with the key pad was an incovince to myself and I'm sure the staff also. Thanks to Meghann for all she did to help me out each time month after month with gaining access to storage area due to key pad or card not working.
Timothy Duvall
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lenor Dalesandro
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
RODOLFO FLORES-ARIAS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eva Simmons
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda Jager
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Aiesha Cooper
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Timothy Duvall
|
Premières impressions
Évaluation :
5
I had a really great experience. The owner and staff are extremely friendly and helpful and the processes of renting a truck and a storage unit were very smooth and simple!
Emily DeMeo
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Douglas Fulton
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deborah Fabert
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
eva simmons
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Deborah Fabert
|
Premières impressions
Évaluation :
5
Friendly and helpful Uhaul staff made my first Uhaul storage experience enjoyable! Location off main busy street feels safe with easy access.
Theresa Palmer
|
Premières impressions
Évaluation :
5
The new manager is great! She was very helpful and accomodating.
Cameron Castellano
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamilee Scott
|
Premières impressions
Évaluation :
4
The space was good—Only issue is parking area is a bit congested, and it takes a lot of time to get a phone answered.
Judith Tolhurst
|
Expérience générale
Évaluation :
5
Went above and beyond to make sure I was taken care of with storing my belongings.
Michael Gaines
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda Cusanelli
|
Premières impressions
Évaluation :
5
Great service. Really happy with the unit!
Brandon Schwartz
|
Premières impressions
Évaluation :
5
The guys were very nice and accommodating
Denise Alvarez
|
Premières impressions
Évaluation :
5
We moved in Sept of 1995. We are getting this survey because some how the computer showed us as moving out. Hayden "Russell" at the Rivers ave "Credit Union Lane" was very helpful fixing the issue.
Patrick Davis
|
Premières impressions
Évaluation :
5
Justin and the rest of the workers was there was friendly nice and if I would ever come back to Charleston I will use you guys again.
eloise williams
|
Expérience générale
Évaluation :
5
Excellent overall customer service with clean air conditioned storage units! Beyond my expectations after a poor experience when renting truck in Kentucky.
Edson Munekata
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Premières impressions
Évaluation :
4
Good customer services
Leroy Drayton
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Premières impressions
Évaluation :
2
While I think this U-haul location has the best customer service of all locations I have dealt with, I was not pleased with the price of storage compared to other locations in town.
Michael Brookins
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Expérience générale
Évaluation :
5
Always a great experience at this location
Michael Brookins
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Premières impressions
Évaluation :
5
Justin Brownell, from the uhaul facility on Rivers Ave in Charleston SC, was the light at the end of the tunnel, he went out of his way to make up for multiple issues with Uhaul/ubox in San Francisco
Matt Lennen
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Expérience générale
Évaluation :
5
I have to say, everything promised was delivered thank you
Tom Harmon
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Expérience générale
Évaluation :
3
We rent a U-Haul box. The company was great. They delivery drive was amazing. The only thing was the box would not close properly & would leak.
shaine beal
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Expérience générale
Évaluation :
5
Very accommodating and professional!
Ralph Leonard
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Premières impressions
Évaluation :
4
The staff is always helpful and friendly
James Gilliam
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Premières impressions
Évaluation :
4
Very friendly staff. U Haul could improve it's billing and credit terms for business customers. It took a while to get an W-9 and we had a very small window to submit monthly company checks.
DJ Powers Inc
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Expérience générale
Évaluation :
4
Thanks
RON NEWMAN
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Expérience générale
Évaluation :
5
Very nice and friendly and got me serviced fast
Lisa Lira
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Réservation
Évaluation :
2
Called ahead. Reserved unit. Next day drive to location in car first to make sure ok. They said I needed my truck there. Got truck. Unit full of someone stuff. Next location.....same problem. Wow.
Robert Warnock
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Réservation
Évaluation :
4
The agent who delivered and picked up our uboxes was excellent. She was personable, friendly,helpful, and answered all our questions. I would highly recommend her.
thomas dean
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Expérience générale
Évaluation :
5
Merci
Brett Snyder
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Expérience générale
Évaluation :
5
Na
Brittney Page
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Expérience générale
Évaluation :
5
great staff, very friendly
john bradley
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Expérience générale
Évaluation :
5
The ladies who delivered my u box. We're amazing So friendly and fast
barbara freeman
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Expérience générale
Évaluation :
5
Very good service and I would recommend them to my friends.
Certisteen Scott
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Expérience générale
Évaluation :
5
great place,very good people. Only problem is space for parking in front and room to unload in back.
KENNETH KNIGHT
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Expérience générale
Évaluation :
1
Our entire Uhaul moving experience was poor. I will never move with Uhaul again.
Frederick Yoo
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Expérience générale
Évaluation :
5
I NEVER give five stars to anyone. I moved to SC from ID. My first day in SC was made of nightmare material. The staff at this facility went above and beyond to help make this awful day salvageable.
Susan Rivard
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Expérience générale
Évaluation :
4
The staff at the Rivers Avenue location were very friendly and helpful. My only complaint is that when my UBox arrived damaged I was not immediately called.
Anita Burns
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Expérience générale
Évaluation :
3
The associates were helpful and friendly. I was disappointed that the unit was not climate controled. . It was free and we love UHaul and will always rent from you in the future.
William Voorheis
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Expérience générale
Évaluation :
3
The box was scheduled by your staff for delivery between 10:00-1:00. It was delivered at 4:30. Talking to someone took 3 calls and transfers to others who knew nothing. Sorry you were so busy.
Cheryl Barber
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Expérience générale
Évaluation :
5
did not go to facility
karen pagler
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Expérience générale
Évaluation :
5
Elizabeth rocks She was more than accommodating when it came to my delivery and pick up of my Uboxes. Thanks you soooooo much
Tracy Wilson-Cox
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Expérience générale
Évaluation :
5
The staff were incredibly patient and kind, and my UBox was delivered and picked up in a timely manner.
jessica reimers
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Expérience générale
Non les évaluations ont été soumises pour cet établissement.