Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The only reason that I used the unit was because it was free for one month, otherwise it was WAY too expensive for what it was.! I got the same size unit elsewhere for almost half the price that U-Haul requires. Too, it was not maintained well. The latch/ locking mechanism on the unit was almost impossible to deal with. Also, trying to get in around all of the employee vehicles was a pain! Just how many people work there? Their vehicles block access to free movement. Not a good experience.
John Redwine
|
Expérience générale
Évaluation :
2
My UhAul reaked of cigarettes.Had to bring back extremely asthmatic.
Desiree Reyes
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronda Sallee
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Molina
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jade Parks
Évaluation :
4
Le client n'a pas laissé de commentaire.
Denise Scott
Évaluation :
5
This location was super. The return went very fast. The young man was very pleasant and fast. We are done in a mater of minutes. We will be using this location again.
Darleen Jackson
Évaluation :
5
This Uhaul was amazing except for when we returned the car transport. He charged us $20 to unhook the car. First time we were charged for that. We did not leave a tip due to this.
Darleen Jackson
Évaluation :
5
Nothing at all
PATRICIA PONCE
Évaluation :
5
Excellent customer service and quick check in
MITCHELL MILLINS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashchen Bean
Évaluation :
3
I am disappointed in the southern engineering of the wiring harness to connect to the trailer. Running wire through the back hatch and closing the hatchdoor on those wires is sub-rate. Such a practice cannot help but shorten the life and viability of those wires. Also, I asked for round seven and found flat four installed. The price was indeed less than the quote, but so was the workmanship. All agents were friendly enough, but I believe the result is less than desirable.
David Smith
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeff Hutcherson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Randall Simmons
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ginger Simmons
Évaluation :
5
Le client n'a pas laissé de commentaire.
San Juanita Godusky
Évaluation :
5
I think everything was absolutely wonderful! The service was great! The pricing was great! there's literally nothing I can say bad about this U-Haul place. Keep up the great work. I will definitely use y'all again in the near future.
Tonya Griffin
Évaluation :
4
I was given a truck that was on empty was told if I brought it back on a quarter of a tank I'd be reimbursed $26 and any miles I hadn't paid for in which I wasn't given the $26 back..I also mistakenly left 2 flats to a bed on the truck and when I called was told they weren't there..the truck was reserved they said they'd call the people who had truck to look for anything left and call me back. No one from uhaul ever called me back or got my flats to the bed that I know was on the truck so I just feel they didn't care about my items or care to follow up. And the workers driving trucks to the front need to slow down I also almost got hit when one was coming around corner from the back and didn't care to slow down. This is just my personal experience
RITA MAE CUELLAR
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Martinez
Évaluation :
2
Not clean and sometimes the A/c smells like weed smoke or something similar but it was a bad smell!!
Ademir Marin Delgado
Évaluation :
5
Very quick and personally greeted by staff.
Dale Werner
Évaluation :
5
Le client n'a pas laissé de commentaire.
Luther Narvarte
Évaluation :
2
When I went to drop off my trailer in San Angelo, I stood in the drop off lane with the siren blowing several times but no one was showing up. After it went off a third time I walked to the building and saw a young man sitting behind a desk. He did not greet me. I asked him if anyone knew I was there. He said yes, but that people were busy helping other customers. Then he offered to help me. I offered him my rental contract but he said he didn't need it. He unhooked my trailer and apologized for my wait. I've never been ignored at a Uhaul store like that. Just sayin'...
tommy fort
Évaluation :
5
Great place take care of customers understood about that trailer
Corey Lewis
Évaluation :
3
The pickup location needs to make sure they are filling up the gas to the correct marker.
Gabriela Fraire
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marco Vasquez
Évaluation :
1
Have a truck that runs better without check engine light on
Carlos Garcia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Sedden
Évaluation :
5
Nothing at this time.
MARK LEDESMA
Évaluation :
1
NONE of the charges made sense. Also overcharged me $40. Windshield wiper missing. Complete mess of an experience.
Sam Ideen
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Ridley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daryl Greene
Évaluation :
4
I'm shocked at the cost of a storage unit!
John Redwine
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ramon martinez
Évaluation :
5
I deal with these guys on a regular basis.. they are always courteous and respectful.. and always make sure that I am well taken care of..
Jeffery Nelson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maudene Procter
Évaluation :
5
Staff did a great job. Took care of my wife by hooking up the trailer. Made her feel comfortable and at ease. Greatly appreciated.
Chad Stroud
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mary Boudoin-Case
Évaluation :
4
The lot where we have to drive our cars through to get the trailers hooked up, is always got far more debris that I am comfortable driving my car through. And I have driven my car through the desert. Other than that, everybody there was great.
Grant robertson
Évaluation :
5
I asked to have the bed of the trailer swept out and they did so without any hesitation. Good staff.
Gary Blair
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeremy Gibson
Évaluation :
5
Le client n'a pas laissé de commentaire.
nat leon
Évaluation :
5
We unhitched the trailer and drove in about 10 minutes. Great service. Thank you
Otha Hardy
Évaluation :
5
Great customer service! Thanks
René Alvarado
Évaluation :
4
$600 for a uhaul is too high! Would I recommend? I would recommend them buying their own trailer for $600. Lower your prices. Y'all tripping.
juan rivas
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff Pierce
Évaluation :
5
The front office guys were great! I felt like I was in and out in about 5 mins.
Jennifer Arredondo
Évaluation :
5
Red bluff was there when I neede. I moved from CA to Texas and I reserved two spots over the phone. Excellent service
simon garcia
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia Riley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bertha Holland
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tanya Ochoa
Évaluation :
4
Le client n'a pas laissé de commentaire.
BRIAN Miller
Évaluation :
5
Le client n'a pas laissé de commentaire.
sergio murillo
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dustin Proctor
Évaluation :
5
Great team!
Randy Calloway
Évaluation :
5
Conner was very professional and helpful
SHAWN PERKINS
Évaluation :
5
Connor was super helpful when I was having issues with the online return of my trailer!
Tiffany Campbell
Évaluation :
5
The guys in the office were friendly and efficient.
Christopher Bradley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brianna Renteria
Évaluation :
5
The young men that have been working here for the past year have been nothing but excellent. They are always so courteous and polite with yes sir and mam's given, and are they are always happy to help not only the customer but also each other, which shows exceptional teamwork and that management at this location s top notch. It is a pleasure doing business at this location.
mike mcclellan
Évaluation :
5
Le client n'a pas laissé de commentaire.
L. M. Worsham
Évaluation :
5
I cannot think of anything.
Larry Harbin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Holm
Évaluation :
5
Le client n'a pas laissé de commentaire.
Adam Wuthrich
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bryce Parsons
Évaluation :
5
Aucun
jose casillas
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marcy Miller
Évaluation :
5
Great customer service, both on the phone, and in Person.
Donna Butler
Évaluation :
5
Le client n'a pas laissé de commentaire.
gene hall
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Mild
Évaluation :
5
Le client n'a pas laissé de commentaire.
lydia dillard
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angelica Garcia
Évaluation :
1
The equipment was ok. Customer service was very disappointing. To begin with I waited at the desk for about ten minutes while the guys were talking in the back and eventually had to go get them. They were having a good time and weren't minding the store. My second disappointment came when a friend who had helped me move tried to exchange a pair of gloves that he calmed to learn after he wore them wreaked of mildew. Most on the rack for sale did. They had been opened but were in good condition except for the odor. My friend was told he could not exchange them because the guy behind the counter named Angel was not authorized. My friend let it go but I was appalled at Angels attitude and lack of knowing how to provide the courtesy of providing a contact that could authorize anything. For these reasons I was highly dissatisfied with the service at U haul and was not surprised that I had heard that the workers were discussing how slow it had been in the store and their hopes for a busy year in 2024. Clearly Angel is not someone who wants to be there which is sad for all the people who may frequent U-Haul in the future. I don't plan to be one of them and this could have been rectified by a simple five dollar exchange and some common courtesy.
vicky harden
Évaluation :
5
Le client n'a pas laissé de commentaire.
monica chavez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harjinder Gill
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tim Turner
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vic Anderson
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICK HALFMANN
Évaluation :
5
Le client n'a pas laissé de commentaire.
TIM TURNER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew Spinks
Évaluation :
4
Le client n'a pas laissé de commentaire.
Thomas Arana
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Vicki Lopez
Évaluation :
5
Make sure equipment is working properly. It was a pain for a long trip.
kathy vickers
Évaluation :
4
Only negative we had was the trailer is so light that it bounced around like a basket ball at low speeds. Nothing against the Angelo crew though.
Brent Brinegar
Évaluation :
5
Excellent job! Everyone if professional and friendly
Carmen r Davalia
Évaluation :
5
Go over all instructions for what the customer might need to use on the vehicle they are renting. Everyone was cheerful, kind and helpful.
wendy walters-poss
Évaluation :
5
Very streamlined
Andrew Hume
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Alfieri
Évaluation :
5
Le client n'a pas laissé de commentaire.
GAJAH GOWER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vince Mendez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steve McCloy
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danny Hesbrook
Évaluation :
5
Le client n'a pas laissé de commentaire.
margaret LUPTON
Évaluation :
5
Konner was very helpful in getting the trailer hooked up to my car. He was professional and quick.
Sue Tiger
Évaluation :
5
Le client n'a pas laissé de commentaire.
Emma Sawvel
Évaluation :
5
Le client n'a pas laissé de commentaire.
RUBEN CALDERON
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cicily Balladares
|
Expérience générale
Évaluation :
5
Zach Holik was friendly and helpful. He made what could have been a cold corporate experience very human and warm. Great hire.
Rachel Jenkins
|
Premières impressions
Évaluation :
5
This is so convenient not only you can rent a storage unit but also a moving truck all at the same time
Carmen Horner
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SALVADOR FLORES
|
Expérience générale
Évaluation :
5
The staff was extremely friendly and took good care of me. I would defiantly recommend this facility to anyone.
Cody Isaac
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
monica chavez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin Madler
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carl Dethloff
|
Expérience générale
Évaluation :
5
Always receive a call if something does not look right with our until. Very friendly.
MICHAEL ALDRICH
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa Ogle
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
KIMBERLY BARRON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Isabel Gilbert
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
EUGENE WRIGHT
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Nicholas De La Portilla
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Janice Jimenez
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Harness
|
Expérience générale
Évaluation :
5
Nice people very friendly
MARK MEDLEY
|
Premières impressions
Évaluation :
5
The move-in process was easy and U-Haul communicated effectively with me the entire time.
Danella Wheeler
|
Online Move In
Évaluation :
3
The UHAUL staff needs to be more respectful after you turn your back and walk away they say negative judgmental statements that’s unnecessary!! Karma
Jessica Cantu
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara Peterson
|
Premières impressions
Évaluation :
5
Hallway lights would turn off much too frequently. Alarm sirens are too piercing and should be for office use only. Need to have a better control of the cockroach's.
Duane Snider
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID DELONEY
|
Premières impressions
Évaluation :
4
Overall no complaints. Helpful staff and patient oriented
Robert REesendez
|
Premières impressions
Évaluation :
5
I would like to commend your employee in cutting off my storage lock.
Arnold Chisholm
|
Expérience générale
Évaluation :
4
Jonathon helped with the contract. Angel helped me get the lock on the storage room correctly. It's close and the staff was helpful
JOAN MERTZ
|
Premières impressions
Évaluation :
5
The guys here are awesome. Very professional and a great asset to Uhaul.
CHRISTOPHER AUFDERHEIDE
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Christina Ramirez
|
Expérience générale
Évaluation :
5
Bobby and staff were great Thank you 😊
Ines Fuentes
|
Expérience générale
Évaluation :
5
No soap in bathroom but understandable. Staff is friendly and facility is clean.
Melvina Jones
|
Expérience générale
Évaluation :
5
Everyone was very friendly and helpful!
Jessica Gibbs
|
Premières impressions
Évaluation :
5
Merci
DAVID MALONE
|
Premières impressions
Évaluation :
5
The staff was very helpful and professional. Quite a contrast to the other companies who didn't even answer the phone. Thank you for your professionalism. To top it off, I greatly appreciated the lock you provided.
Linda Klonz
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Zack Jackson
|
Expérience générale
Évaluation :
5
I really liked the Uhaul storage facility. I would continue to use it but I moved out of town. It seems very secure.
Shawn Compton
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kayla Ogle
|
Premières impressions
Évaluation :
5
PLEASURE DOING BUSINESS, WITH People who are happy to help strangers.
Tommy Flores
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHARLES HALL
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dustin Taylor
|
Expérience générale
Évaluation :
3
Did not receive a welcome greeting when walking into the office. My unit had a blue tag on it and wasn't ready for me to move in. The workers there didn't know who I was or what or was doing there and was saying my unit number was for an auction unit and thought I was there for that! It seemed they didn't know what was going on or anything I had signed up for online! They were friendly but just unprofessional…
Christina Ramirez
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kate Higdon
|
Premières impressions
Évaluation :
5
The employees were super nice both when I purchased boxes and rented a storage unit. Merci.
Linda Klonz
|
Premières impressions
Évaluation :
2
Never moved in and u Haul as of et has not reuned my money! Very disappointed!
juan garcia
|
Expérience générale
Évaluation :
5
This place is great. It's very secure. I like it. I wish i would have gotten a storage building here sooner. Everybody working here has been So friendly and very helpful.
Shawn Compton
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
STEPHEN IANNUCCILLI
|
Expérience générale
Évaluation :
5
The facility was great no problems what so ever. The customer support call center for scheduling was not that great, the were supposed to call back to schedule a three day rental but never did. Thumbs up to the facility they were awesome.
Chris Rosenbrock
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linda Bryant
|
Expérience générale
Évaluation :
1
Poor at best, I returned the truck 1 day late due to the trailer mishap in Oklahoma ; (look into it)!!! So, your General Manager refused to rent me one of "his $19,95 Vans"! I would have had it back in 1 hour My father; whom; by the way has a 'major credit card', and would have rented it. Oh but he said;" I would have to rent another 'panel truck'! My answer to this is why, all I have to move is one bed!! Please don't hesitate to contact me if there are any questions or legitimate concerns. I declare under penalty of perjury that the information I have written is true and factual to the best of my knowledge.
micheal bridgeman
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott Doggett
|
Premières impressions
Évaluation :
5
Great staff and easy use of storage!
Cylinda Dominguez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JUSTIN ESTES
|
Premières impressions
Évaluation :
5
The staff were very kind and helpful. Anytime I had a question, they immediately had an answer. I was very grateful for their politeness after the hours of driving.
Lee Darnell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ector Reyna
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
lydell mitchell
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ethan Gorecki
|
Premières impressions
Évaluation :
5
Merci
Terry Van Winkle
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rachel Hoskins
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maxine Breedlove
|
Expérience générale
Évaluation :
5
Staff was very courteous and flexible which made our move out easy.
THOMAS JETER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LINDA LAINCHBURY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hilda Ramirez
|
Premières impressions
Évaluation :
5
Le personnel était amical et serviable.
leslie stoner
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Samuel Jensen
|
Expérience générale
Évaluation :
5
Hayden is a blessing, he has worked with due to my medical issues and catching covid. He was very understanding and just all around good person. He does what he can or finds any type of solution to help others out as best as possible. I would and will continue to rent from this facility, the office workers are always very pleasant as well I always greet with a smile and say thank you when we're leaving all around great team
Stephanie Snell
|
Premières impressions
Évaluation :
5
Lovely service. Very helpful. Was able to give us a better option then we originally had, making it much easier for us to move. Friendly and great customer service.
Jeremy Byrum
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Crystal Ruiz
|
Expérience générale
Évaluation :
5
The staff welcomed us in a cordial manner and answered our questions responsibly.
Joe and Mercedes Cardenas and Andres
|
Expérience générale
Évaluation :
5
Ok
Jose Velasco
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
CHARLES HALL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammie Hooten
|
Premières impressions
Évaluation :
5
Awesome staff I left something in the cab and they called me right away. The truck was clean and drove great the whole way. The storage was very clean easy to find and had plenty of room to unload while others could drive by safely. Overall it was a great experience and I'll definitely keep coming back
Brandon Cook
|
Online Move In
Évaluation :
2
Was over charged by almost 300$ was told an email would be sent to me explaining that it would be refunded by a guy in the San angelo branch named dylan... I nvr received the email nor an updated version of the reciept.. please lmk whatbis going to be about this. Katie weaver 3255005751 or katieweaver65@yahoo.com.
Deborah Hinton
|
Premières impressions
Évaluation :
5
UHAUL storage had better prices for storage unit, longer office hours, and convenient location for my needs.
Anna Mendoza
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jerome Ericka Hall Flemming
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DANIEL BAUER
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
JONNA OSBORNE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BILLY SEALEY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
jerry yoakum
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TISHA HAVINS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dylan de la rosa
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Hernandez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Manuel Rocha
|
Premières impressions
Évaluation :
2
I feel the price was over the top - reasonable when I started renting, but took significant jumps year after year. The staff constantly parked in front of my unit. And if I was ever so much as a day late paying, I would get rude, threatening emails about confiscating my stuff and kicking me out. I have a credit score of 822 - I would never skip out on owed payment. Yet the rude emails made me feel like a beggar. I will not be recommending your facility to anyone I care for. Merci.
WILLIAM ROBERTS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bertha Kirchman
|
Premières impressions
Évaluation :
5
The two young men who received us were throughly versed in their knowledge of the facility and encouragingly provided direction and support for our present and future needs.
Joe and Mercedes Cardenas and Andres
|
Premières impressions
Évaluation :
5
The guy I spoke to in San Angelo he was really good at his job really honest and he really did me really good he knew what I wanted and what size and he took care of me I forgot his name but he is really good thank you guys
MIGUEL GUTIERREZ
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
JERRY WILKINS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rick Reeves
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEPHEN IANNUCCILLI
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Revell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ward Lusk
|
Expérience générale
Évaluation :
5
During a very stressful move, uhaul staff in San Angelo and the uhaul policies that provided available storage for 30 days in an emergency situation allowed me to get my move complete by myself. Hayden, the young men and lady at the location and call center were so helpful and efficient every time.
charla snethen
|
Expérience générale
Évaluation :
5
Great staff! Very helpful and friendly!
charles wilson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Annie Weaver
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Diggs
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Agnes Petiluna
|
Premières impressions
Évaluation :
5
Derrick was a great help. All staff were great. I will always continue to use U-haul.
ROBERTA ALDHIZER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN DO
|
Premières impressions
Évaluation :
5
I enjoyed y’all stores buildings, I just wish y’all have bigger storage buildings!
WILLIE TEAGLE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Samuels
|
Expérience générale
Évaluation :
2
Very slow staff
And very expensive
bekim zeka
|
Expérience générale
Évaluation :
5
Awesome experience
Mark Barron
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria Brownell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tawna White
|
Expérience générale
Évaluation :
5
Hayden was prompt on calling me about an email he received of me looking for a storage unit gave me all the information n took care of it on the phone.He was very polite,courteous and professional.Thank U Hayden
christine garcia
|
Premières impressions
Évaluation :
3
no comment
Annie Weaver
|
Premières impressions
Évaluation :
5
Great company
LINDA LDDDD
|
Expérience générale
Évaluation :
5
Good service
LINDA LDDDD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
anna mcclenny
|
Expérience générale
Évaluation :
5
Would rent again
Misty Perez
|
Expérience générale
Évaluation :
2
I moved out on the 18th not the 22nd your guys in there were so slow that Grandma was faster than they were and she was dead
Lester Ferrell
|
Expérience générale
Évaluation :
5
Thank you all . Danny Young
Danny Young
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSIE TORRES
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
ANDRE KING
|
Premières impressions
Évaluation :
3
Botton if storage not sealed in one corner and open on top between compartments. Mice droppings. Increased cost did not justify storage space size.
Alejandro Perez
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Terry McManus
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
JEFFREY FALLANG
|
Expérience générale
Évaluation :
1
I was very impressed by the 2 friendly gentlemen that was working in the front. They addressed my questions and recommended other services. They were friendly it took no time at all to get the last minute service that was needed. I was very satisfied with the uhaul service in San Angelo, Texas. I would recommend this store to anyone. You will not be disappointed. Thanks Uhaul.
Grace Pena
|
Premières impressions
Évaluation :
3
Our storage unit had a leak so a lot of clothes and wall decor got ruined due to mold . Other than that it did it's job .
Donovan Hunt
|
Expérience générale
Évaluation :
5
Give them a raise
BRANT CASEY-LYNN SMITH
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
timothy seymore
|
Expérience générale
Évaluation :
5
Uhaul in general is an impressive company and this store and facility in particular is the best of the best. From the folks who work the counter and will carry supplies to your car to the manager who when we first started renting the unit ran me to my house in the neighborhood when my wife and I had a problem with one of our cars there. We are using Uhaul for our move and will definitely use them if we need storage in our new town. Merci.
Thomas Darwin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
kimberly walters
|
Expérience générale
Évaluation :
3
The storage units need refurbished. A little pricey compared to others. Was convenient due to uboxes being there. The employees work very hard and are very busy. But the place is overburdened. I don't like to go there because it takes a very long time for service. There aren't enough employees for the amount of customers.
John Jordan
|
Expérience générale
Évaluation :
5
Only issue is the storage is a little tight in some areas for the bigger trucks
JASON MELANDER
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rebecca Martinez
|
Premières impressions
Évaluation :
5
The customer service that I received was very courteous friendly and they seem to understand our situation on hand and really enjoyed doing business with you thank you very
HILDA RAMIREZ
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Aaron Taylor
|
Premières impressions
Évaluation :
5
Good Job
erika bremer
|
Expérience générale
Évaluation :
5
Staff very professional and knowlegeable
mark kerby
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT ROAN
|
Expérience générale
Évaluation :
5
The staff was helpful and kind!
BILLY POINTER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Margaret Minter
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marrissa Lara
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald Tharp
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Loretta Fulton
|
Expérience générale
Évaluation :
5
Both the San Angelo facility as well as the Houston facility and employees made this unexpected rental need a very easy experience. Couldn't be more satisfied. The San Angelo employees went above and beyond to be helpful. Je les recommande fortement.
Brenda Sides
|
Expérience générale
Évaluation :
3
The unit was dirty as can be when I arrived and over the 2 months I had my items stored there they became absolutely covered in dirt that fell from the ceiling. If I didn't have a plastic cover over my mattress and vehicles seats they would have been ruined. Not a terrible experience but nothing was said about the dirt to me prior to moving my personal belongings in which definitely should have happened. Additionally, there were no lights in the unit itself which was unfortunate but a lock was provided to me so that was nice, didn't have to purchase or use my own.
Scott Disch
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
James Jackson
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Caroline Mckinney
|
Expérience générale
Évaluation :
5
Very helpful
Katheryn Kilpatrick
|
Premières impressions
Évaluation :
5
Thanks for having everything we needed to store our things and get were we needed to go in a uhaul truck i would recommend you guys anytime i here someone needs to move
God bless and be safe out there
veronica soto
|
Expérience générale
Évaluation :
5
Great staff and facility. Would recommend to all my friends.
Darrell Spears
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Melodie Lane
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
veronica santellano
|
Expérience générale
Évaluation :
5
There should be more places like u haul . They are very friendly . The most important thing about them they will work with you
George Alcala
|
Expérience générale
Évaluation :
5
Very professional and understanding
Lucky White
|
Premières impressions
Évaluation :
5
The guy that rented the space was flat. He did not tell me where to scan my card or tell me I had to have a round lock so had to get that cut off because of wrong keys. After that, smooth sailing
Railynn Toops
|
Expérience générale
Évaluation :
5
The customer service guy inside needed help. Checking people in and out, checking units, and getting rentals ready.
PENNY CAUSEY
|
Expérience générale
Évaluation :
5
My facility is great, thank you. However, the guy that did check in was blah...did not say hello, was very flat when talking, did not tell me the price, give me receipt or where to swipe the card.
Railynn Toops
|
Premières impressions
Évaluation :
5
I had great experience.
Christopher Jones
|
Premières impressions
Évaluation :
5
Thank you all for your assistance during a very difficult time in my parents lives. Tornados are evil. Lavell showed his knowledge and upmost respect to me and my family. Thank you all!!
grace ponce
|
Expérience générale
Évaluation :
3
I only used this unit for about 2 months but was moving stuff in and out frequently. We had a lot of issues but none major- access card not reading, doors wouldn't open etc
Cody Simpson
|
Expérience générale
Évaluation :
5
They did a great job. The owners son was there leading the work. They were very respectful and stacked our home goods amazingly.
Joseph doyle
|
Premières impressions
Évaluation :
5
Awesome
MARTA MATTHEWS
|
Expérience générale
Évaluation :
5
Great service and people
George Alcala
|
Premières impressions
Évaluation :
5
Super helpful Hayden made us feel cared for! Excellent service when I arrived at the store to sign the contract. Terrific young man!
Lia carnovale
|
Premières impressions
Évaluation :
5
Nice place. Secure.
Cathy miears
|
Expérience générale
Évaluation :
4
The employee inside was very helpful and he was busy. Seems to need some help with outside work. That way it doesn't take him away from serving customers inside.
PENNY CAUSEY
|
Premières impressions
Évaluation :
5
Great staff
John Stenbom
|
Expérience générale
Évaluation :
5
I am so impressed with the customer service at this U-haul. You have a good team at this store.
Melissa Levison
|
Expérience générale
Évaluation :
5
If I need a storage facility in the future, I will choose u-haul again everytime.
gala martin
|
Expérience générale
Évaluation :
5
very friendly, courteous, and informative. did a great job! Will recommend to everyone .
jesse smith
|
Premières impressions
Évaluation :
5
The gentlemen working the day I turned my truck in were phenomenal. Professional, courteous, and very accommodating. I came in contact with all three of them and they were all amazing.
Willa Burney
|
Premières impressions
Évaluation :
5
Great Service and Very Professional, Friendly and Courtesy Employees!
Ted Springer
|
Premières impressions
Évaluation :
4
T
Michael Conant
|
Expérience générale
Évaluation :
3
The employee didnt put in the computer that I moved out of storage unit.I leased a truck right after..i returned boxes and was told i would owe a couple dollars the next day..now im being billed 44
Beverly Pack
|
Expérience générale
Évaluation :
5
Your service was an A+,Your help was very well appreciated. Your service on the renting storage was very much appreciated. Thank You. And we look forward to working with you.
Rick Sampson
|
Premières impressions
Évaluation :
5
The lady was very helpful and did everything she can to help out.
DAVID JANG
|
Expérience générale
Évaluation :
1
People here have no clue of how to do their jobs. They gave out wrong trucks, charged you excessively for wrong equipment. Forgot to put a dolly I paid for in truck. Very unfriendly and unprofessional
Yemi Olajuwon
|
Expérience générale
Évaluation :
5
Amazing service and friendly staff.
Joshua Davis
|
Premières impressions
Évaluation :
5
Lydia and Scott were very professional and extremely helpful. Yozefu
Yozefu Rugina
|
Premières impressions
Évaluation :
3
I rented a trailer to move to Ky I was suppose to get 1 month rental when I arrived in Owensboro Ky. No such luck Not only did I have to shell and extra 100 dollars when I got there. I got sent to 4 U
David Keown
|
Expérience générale
Évaluation :
5
Exceptional service and professional courtesy
David Deloney
|
Premières impressions
Évaluation :
5
Very good customer service. Extremely knowledgeable and friendly.
Garry Bickel
|
Premières impressions
Évaluation :
4
When I first arrived you only had one person on duty and she was very busy which made the customers uneasy. She did her best and was very friendly but I would recommend more help.
ruben robledo
|
Expérience générale
Évaluation :
1
No gate. Automatic doors didn't work. Didn't get an outside unit. Understaffed. Couldn't get an auto transport. They suck. Went with Budget Rental. Will never use Uhaul services of any kind again.
Santiago Delgado
|
Expérience générale
Évaluation :
5
Very Helpful & Friendly.
scott orzehowski
|
Premières impressions
Évaluation :
5
Employees were super, super nice. Felt my stuff was one hundred percent safe. Would highly recommend.
BEVERLY PARKER
|
Expérience générale
Évaluation :
5
Quinton and Heather was very knowledgeable and friendly thanks for the storage unit and van. Great service!
Rachel England
|
Expérience générale
Évaluation :
1
The U-Box experience was horrible, U-Haul needs to make the decision if they want to be in the storage container moving business or not. I've NEVER dealt with so many people that tried to pass the bu
Rodrick Thomas
|
Expérience générale
Évaluation :
5
I highly recommend your storage facility..
MARTA MATTHEWS
|
Expérience générale
Évaluation :
4
Quinton was a great help. Geat customer service.
ruben ramirez
|
Expérience générale
Évaluation :
5
There was a lady that helped us I can’t remember her name but she excellent on 8/14 when we picked up Ubox
Barbie Ramirez
|
Expérience générale
Évaluation :
3
The lady working there was very nice but she was the only one working and I had to unhitch my own trailer and leave it. she was very busy and needed more help.
ruben robledo
|
Réservation
Évaluation :
2
Paid for climate controlled, but inside storage unit was hot, even hallways were warm. Once gated access removed, security appeared more vulnerable. Frequent price increases became irritating.
DARIN ZEPHIER
|
Expérience générale
Évaluation :
2
The San Angelo location is woefully understaffed and also understocked. I had major problems using U-Box and had to go entirely through corporate to resolve the issue. Local wasn't at all helpful.
Christopher Shar
|
Expérience générale
Évaluation :
5
Excellent customer service!
Yolanda Sanchez
|
Expérience générale
Évaluation :
4
Clean facility, helpful staff, they seem to be understaff at times.
kirk ray
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.