Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Ray and the team were magnificent!! This location could easily be held as the "Premier U-Haul" location in Arkansas…. Thank you so much to Ray and this team. Respectfully, The Rollin Razorbacks National Basketball Team…
Dale P
Évaluation :
3
Be more transparent about pricing
Caleb C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debra S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeanette P
Évaluation :
3
I was guaranteed the truck for 3 pm pick up, but I arrived and had to wait over an hour for them to find the keys. Even though this delayed us for an hour, and I had to drive a little further to another stop point to catch up with my friends, I was okay with this. But not until my return, and I was being charged for additional mileage that I did not do. I know I did have more miles (160 vs the 50 estimated) but it was not 300. Very disappointed in the service.
Elmer S
Évaluation :
4
Didn’t care for the constant rate increase of my unit in one years time
Michele A
|
Expérience générale
Évaluation :
4
The parking could be better
JIMMY G
Évaluation :
5
Continue the professionalism and great customer service!
THEODORE H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff D
Évaluation :
5
Le client n'a pas laissé de commentaire.
sharon c
Évaluation :
5
This is my prime rental location. I rent here every 3 months for a local Toy show I host in the local area. The vehicles are always ready, clan and drive superb. The manager Ray is super friendly and the staff is so professional and courteous.
Vincent P
Évaluation :
3
Due more maintenance on the UhAul trucks
Laquinta E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard D
Évaluation :
5
Keep up the great service no changes needed. Thanks
dave l
Évaluation :
5
Super helpful
casey p
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM G
Évaluation :
5
The truck itself needs and alignment and or a good tune up. It shook really back.
Lynette H
Évaluation :
4
Le client n'a pas laissé de commentaire.
Steven F
Évaluation :
5
Everyone & everything was just great. Could not have been better. Best UHAUL experience ever. Given the large number of customers coming and going they certainly must be doing a super job helping folks with all types of moving.
Michael B
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeremy R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ismail M
Évaluation :
5
I think that it was all good
Timothy W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yilmaz E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danny K
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cyprys B
Évaluation :
5
.
Tom H
Évaluation :
3
The 3 people inside on the day of pick up wasn't helpful at all . I felt rushed and not helped at all . They handed me the key and told me the truck was in the drive. Very disrespectful
GINA B
Évaluation :
5
You guys in Sherwood, Arkansas always make sure that I am well taken care of. The only thing that I would recommend you do to improve for your next customer is add vending machines to your locations. Normally when you are moving things you are on the run using Uhaul as a pitstop would be beneficial for movers to come.
Chad P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tifany W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrea P
Évaluation :
5
Best location in the state and service is always extraordinary.
SHANE G
Évaluation :
5
Improve your computer system so they won't keep crashing it annoys the customers and aggravates your employees to have to deal with the aggravated customers my experience was good 😎✌️🇺🇸
James B
Évaluation :
5
Quick, clean and friendly
Stacey T
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANGELA B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rashawn s
Évaluation :
3
To my knowledge no u
Norocenentneed.
MARIAN M
Évaluation :
5
Your doing well
Manuel C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ken K
Évaluation :
3
It's a bit messy but the service was great! Our receiver works like a gem.
Karen B
Évaluation :
5
Ray is a great Person/Manager and consider him a great friend also. I am sure he deserves a big PAY RAISE! Joe and Angela drop him some more $!
Shane P
Évaluation :
5
The trailer we rented was just perfect for the move that we made, and it was the easiest trailer to back being a bumper hitch!
Charles B
Évaluation :
3
Le client n'a pas laissé de commentaire.
GINA B
Évaluation :
3
Le client n'a pas laissé de commentaire.
SHANICE P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffrey B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert G
Évaluation :
4
Done good!!
William P
Évaluation :
5
Very professional staff, very courteous and accommodating. Have done business with this location for years.
Shaterrian F
Évaluation :
5
Le client n'a pas laissé de commentaire.
carol v
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert H
Évaluation :
3
I understand the economy has changed. I had 2 units but after this last price increase to about $160 a unit, I just could no longer afford it. I was not going to be one of the people renting from your company that had to foot the bill for your new $3 million dollar building. I will still use your company for other things but not for storages. I also did not like the fact that the back area was open. I understand you changed the access to the buildings, but I still did not like that you could not keep track of who was coming and going through that back area.
Audra H
|
Expérience générale
Évaluation :
4
Just need a break down on my total please
Deanna C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelley S
Évaluation :
4
Our experience was great! The two increases in price in just over a year is our only reason for rating above average vs excellent.
Callye G
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
carl a
Évaluation :
5
Keep doing what you do. Outstanding!
clinton m
Évaluation :
4
The parking lot attendant wasn’t very friendly
John S
Évaluation :
5
Le client n'a pas laissé de commentaire.
John R
Évaluation :
4
Le client n'a pas laissé de commentaire.
ODELL J
Évaluation :
4
Windows and mirrors were dirty.
Terry B
Évaluation :
5
I had a great time, and the people were great!
First U
Évaluation :
5
Le client n'a pas laissé de commentaire.
John H
Évaluation :
5
The workers are so courteous.
Rhona F
Évaluation :
5
Everyone was helpful and nice
eddie m
Évaluation :
4
Le client n'a pas laissé de commentaire.
THOMAS S
Évaluation :
5
The app pick up has never worked for me. It's confusing and I consider myself a tech savvy person. If the stores were not open when I did my pick ups, I would have been very upset with my U-Haul experience.
DONYELL W
Évaluation :
5
This location has great customer service and friendly employees. The entire truck rental process was smooth and not complicated at all.
Audrey O
Évaluation :
1
They didn't explain anything to me about if I needed to extend having the truck for a few more hours and get it back before time I requested that I would get charged for another day. They barely talked and when they did it wasn't very loud
MARGIE G
Évaluation :
5
Small parking lot. Can’t be helped
John S
Évaluation :
5
Le client n'a pas laissé de commentaire.
don w
Évaluation :
5
Le client n'a pas laissé de commentaire.
Camille W
|
Premières impressions
Évaluation :
5
Excellent service. I was in and out quickly. The rental process was simple.
Jamie H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael C
Évaluation :
5
More comfortable seats
Blake R
Évaluation :
5
Le client n'a pas laissé de commentaire.
dujuan p
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marissa S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles B
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephanie L
Évaluation :
5
Le client n'a pas laissé de commentaire.
HEINZ B
Évaluation :
5
Staff was kind and helpful
THERESA G
Évaluation :
5
The truck had a check engine light on. I was told it was fine. It wasn't. The transmission doesn't shift. It jumps shakes and you can not go over 40-45mph. This is extremely frustrating. Called customer service bc my office was closed and they were absolutely zero help. I've used uhaul my entire life. This was the worst experience of my life. I'm pretty sure I need new kidneys at this point. Was not worth the money. Using uhaul growing up with my parents and for 30 years as an adult, one thing I can assure you is the people who provide service are in it for a job only and I found uhaul too has been affected by the non working non concerned age group we have now. This was bad enough for me to actually hire professionals….if they aren't mature in the future. This rental I'd give zero stars.
Jody H
Évaluation :
5
Experience was great.
Jeff P
Évaluation :
5
Great customer service. Easy rental.
Heinz B
Évaluation :
5
Excellent customer service! The final cost was much higher than expected, far too high for a one day $19,99/day van. Upon the initial rental, I didn't know how many miles I was going to be driving so I just told the service rep where I was going. She estimated the 50 mi. So I was expecting to pay what the contract read which was $64 total if I brought it back by 7:00 p.m. I did bring it back by 7:00 p.m. and I ended up being charged almost $100. I calculated a mileage and it was indeed the mileage that created the higher than expected cost. When I called to question the final invoice, the service rep was extremely helpful and explaining why the cost were so high. I would recommend that perhaps a more realistic mileage estimate be discussed with the customer prior to the rental. Other than that, the equipment was in great condition and the customer service was excellent. I plan on using this location again.
Sonya E
Évaluation :
4
Le client n'a pas laissé de commentaire.
patty w
Évaluation :
5
I was highly satisfied.
shelly D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latasha M
Évaluation :
5
Keep up the good work 👏
Arthur B
Évaluation :
5
Excellent Service all around. Staff were professional and willing to help hook up the trailer I rented. Awesome experience! Third time I used them.
Pat M
Évaluation :
5
Fast excellent service
JERRY G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lilja W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Becky B
|
Expérience générale
Évaluation :
5
My experience with uhaul was pleasant.
Robert A
Évaluation :
4
Le client n'a pas laissé de commentaire.
Erica T
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sonya J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Reevalynn A
Évaluation :
5
Le client n'a pas laissé de commentaire.
charles o
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kia J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kia J
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOE M
Évaluation :
4
Price kept increasing year on year. Became to expensive to continue.
sid w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher H
Évaluation :
4
Le client n'a pas laissé de commentaire.
john c
Évaluation :
5
The installation went very smoothly! After discussing the installation with Ray and the actual installer I simply had to drop off my vehicle and I was promptly called when the installation was completed. No surprises!
FRITZ K
Évaluation :
5
This was by far the best experience I've had in my 37 years of living. The customer service here was PHENOMENAL! I'm not sure what the lady's name was that assisted me but she is who made my experience a great one. Merci.
Jerome W
Évaluation :
5
Thanks for the great service !
jammal j
Évaluation :
5
Great job
James B
Évaluation :
5
Your front desk crew was very helpful and represent Your company 100 %. Hal Gunter
HAROLD G
Évaluation :
5
Everything from pick-up to turn in went smoothly.
Steve D
Évaluation :
5
Le client n'a pas laissé de commentaire.
DESIRREE G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keeshanah D
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
jason c
|
Expérience générale
Évaluation :
5
Ray is the best ever!!! Very nice and understanding. The world needs more people like him.
alicia t
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Greg C
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danielle R
|
Expérience générale
Évaluation :
5
All is good…
Darrel P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KELLY J
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
tanja s
|
Expérience générale
Évaluation :
5
Staff was very helpful & nice, i thought they went the extra mile for me
eric b
|
Premières impressions
Évaluation :
5
The staff was very helpful, especially in our time of need.our house was hit during the tornados this last year and the helped us out when we needed help.thank you very much.
RANDALL K
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
shandrill t
|
Expérience générale
Évaluation :
1
Veronica has poor customer service. I told everything I had and still gave me the smallest storage she. And charged me for a month free that representative told me at first . Will rent from uHaul again
Antoine S
|
Premières impressions
Évaluation :
5
The staff was very friendly and helpful.
Tiffany M
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
PHILIP W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
kaketcha m
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
TYRA C
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Bradley F
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
DEWAYNE W
|
Expérience générale
Évaluation :
5
great place fast move in n friendly customer service from the time you walk in n then you will leave there satisfied with the services n I felt secure knowing my things will be watched n well kept during my struggling time. 100000 all day
BENTON B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
tyesha h
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT S
|
Expérience générale
Évaluation :
5
Clean, secure, full service and accessible. If I were in Arkansas, needing storage, I'd run to U-Haul on warden rd. in Sherwood.
pauline d
|
Expérience générale
Évaluation :
3
I rented an A/C UNIT. When they showed me the display unit it was cool & lit up. When I got my unit there were no lights inside of it and no A/C in my unit. (It was just like the outside temperature.) the only area that had A/C was the hall way and it was not that cool. I just wanted to bring this to your attention because I felt it was unfair for you to advertise it a certain way and not deliver.
DEBRA S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
QUANEILA B
|
Expérience générale
Évaluation :
4
Expensive
Eddie B
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tri P
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tyrone F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melody W
|
Expérience générale
Évaluation :
5
Ray is a wonderful person!!!!
LISA J
|
Premières impressions
Évaluation :
5
Mr. Ray had a wonderful customer service keep up the good work.....
Lisa J
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dayveon L
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Fiona T
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
darrell B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bryan W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert B
|
Premières impressions
Évaluation :
4
I love the environment the people very friendly and love the climate control prices are abit too high but overall i was satisfied
Teresa W
|
Expérience générale
Évaluation :
5
This place is so nice. I will definitely use it again if the need arises. I highly recommend this U-Haul location. So comfortable and safe. The staff are awesome and the property is pristine. Very well stocked with everything you need to pack, store and move. Everything is right there.
CAROLYN T
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammy R
|
Expérience générale
Évaluation :
5
Very nice front end staff.
Debra p
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roosevelt G
|
Expérience générale
Évaluation :
5
Mr.Ray is the best with people and seems to run this store above a 5star rating..
Theresa M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
EDWARD O
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cynthia H
|
Expérience générale
Évaluation :
5
The employees at this facility are exemplary. The Derdens, who are the managers, have gone above and beyond to make my experience smooth over the past five years. This was my second time using this facility, and I will not hesitate to use it or recommend it to others in the future. The man at the Albert Pike facility in Hot Springs was also kind and helpful.
cynthia t
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
EUDORA B
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
ebony k
|
Expérience générale
Évaluation :
5
The staff are great. Keep up the good work.
JEANETTE M
|
Expérience générale
Évaluation :
2
The guy that rented me the storage was very rude and unprofessional, didn't like the fact that when I ask him for the sizes of the units and he pointed me in a direction so Rudely, didn't explain anything and almost let me leave without my paperwork . It's always like this when I need a storage (rude) his energy drink was way more important than me
LATORIA C
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sonja P
|
Expérience générale
Évaluation :
5
thank you for your wonderful service
LISA S
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joyce S
|
Premières impressions
Évaluation :
5
Nice, and friendly
TRACY N
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shane B
|
Premières impressions
Évaluation :
5
The entire staff is very helpful and professional.
Sightpath M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly H
|
Expérience générale
Évaluation :
4
I am a return customer. That speaks volumes for me.
pauline d
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEVIN L
|
Expérience générale
Évaluation :
5
Merci!
Elesha C
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamia R
|
Premières impressions
Évaluation :
5
Staff was able to assist me with any issues regarding my storage unit. Polite and helpful
rachel l
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CALLYE G
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Markia T
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa U
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jenetta J
|
Expérience générale
Évaluation :
5
They served us well for 5 years.
sharon h
|
Expérience générale
Évaluation :
4
The only thing that I was disappointed in was that I reserved the largest storage unit when I reserved my uhaul and when I went to get it, they didn't have any more larger storage. Therefore, causing me to have to get 2 storages and pay 2 monthly prices in which was totally unfair.
Shonda W
|
Premières impressions
Évaluation :
5
Using u-haul is a wonderful
Teresa W
|
Premières impressions
Évaluation :
5
Thanks bringing U-Haul in the morning
billy h
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessica k
|
Premières impressions
Évaluation :
2
Your lack of notice is beyond unbelievable. The fact that you don't give payment notification or reminders but will send notice of a late payment is beyond me. For that reason I will never use this you have facility for storage ever again.
james w
|
Expérience générale
Évaluation :
4
It was clean and well lit
LINDSEY W
|
Expérience générale
Évaluation :
2
Guy named Michael Cunningham was very disrespectful
Shelby T
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
PATSY B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SUZZETTE S
|
Expérience générale
Évaluation :
5
Everyone was great, very good experience
Crystal H
|
Expérience générale
Évaluation :
5
Everything was great and easy each and every time I was there. If I needed assistance someone was always there with a smile on their face.
tracey w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tavyan B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jennette h
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tristn R
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
mellisa w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM C
|
Expérience générale
Évaluation :
5
Wonderful experience.
Kenneth H
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TERI L
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
saloria f
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JERRY M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALESHIA H
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
emma d
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamika H
|
Premières impressions
Évaluation :
1
Overcharged more than 24 hours to reimburse send me an overdraft with my bank created another problem for me thanks a lot you home I'm using the storage also goes wrong since I'm not giving a good review thank you guys
demetrice L
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
KAREN M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Devin L
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lonna G
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Gabrielle D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RUPERTO (
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
PORCIA P
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marshawn W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
GLENDA B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEFFREY R
|
Expérience générale
Évaluation :
5
It helped my son and i get our things stored until we found a place. Thank u so much.
Erica W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
raven j
|
Expérience générale
Évaluation :
5
They help me out alot
rose D
|
Expérience générale
Évaluation :
4
Thanks for working with me!
Andrew S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard W
|
Premières impressions
Évaluation :
1
Too expensive. They gave me the wrong storage unit already being use and not to mention that there was a rat in the store can't wait to get my things out ASAP
YAJAIRA S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
THOMAS H
|
Premières impressions
Évaluation :
5
Received a bad storage but they quickly changed it out for me.
Maxine A
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
mellisa w
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
lisa f
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL M
|
Expérience générale
Évaluation :
5
I really enjoyed talking to your employees quite characters in Sherwood, Arkansas.
Viola K
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
shaquela a
|
Expérience générale
Évaluation :
4
I have had storages there for years and I have not one complaint. The staff has always been accommodating to my needs with pleasant/helpful dispositions. I'm having a WONDERFUL storage experience at this facility!殺
angela b
|
Premières impressions
Évaluation :
5
I had a great experience.
ALEXIS H
|
Premières impressions
Évaluation :
5
I highly recommend this facility to anyone for long and short term storage needs.
Pauline D
|
Expérience générale
Évaluation :
5
Sherwood Storage is good Storage and rental place to do business.
QUINTON K
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
jacob d
|
Premières impressions
Évaluation :
5
They're doing a great job everything's been a okay with me
THOMAS H
|
Expérience générale
Évaluation :
5
Great place. Terrific staff.
Sheryl S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bridget B
|
Expérience générale
Évaluation :
3
Way too expensive.
JESSE W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eli W
|
Expérience générale
Évaluation :
5
Ray Derden is an excellent manager!
Constance D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
lisa f
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
lennie m
|
Expérience générale
Évaluation :
4
I moved out on October 31 2021 not Nov. 10th
cheryl y
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katarshik E
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Virginia T
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JOHNNY W
|
Expérience générale
Évaluation :
5
Everything about rental relationship was exceptional.
PAMELA P
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kathy B
|
Premières impressions
Évaluation :
5
The staff was very friendly and units was very affordable
Sonja b
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kristi J
|
Premières impressions
Évaluation :
1
Renting a truck was no problem my first time storage experience and my answer to #5 is no because while the storage unit appeared clean it obviously has roaches, which does not make it clean. When I put my things in storage, I DID NOT!!! have roaches. When I went back in just two weeks to get my things there were roaches crawling in my belongings. I am very upset and disgusted and hoping that after taking my stuff out of the uhaul storage that my new place does not have roaches Also while the overall storage lot was secure with a gate and access card to get in and out, I also asked if I needed to purchase a lock for my unit and I was told I didn't need to that there would be one provided but that was another issue when I picked up my stuff, there was no lock on my unit which was unit 369.
AMY W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eli W
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sue S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jordan W
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Rahul K
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharonda s
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
cheryl y
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
AMY W
|
Premières impressions
Évaluation :
5
Very pleased with the staff and storage unit. Will use U-haul again in the future.
David M
|
Expérience générale
Évaluation :
5
Staff very helpful and friendly.
Nice facility.
Bobbie t
|
Expérience générale
Évaluation :
5
I really enjoyed the helpful and friendly staff. I never had an issue with them. There store has always been clean and smelling good. Thank you for your hard work!
GAYLE R
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael R
|
Expérience générale
Évaluation :
5
Ray and his team are real professionals
Michael C
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bridget B
|
Premières impressions
Évaluation :
5
Outstanding Mgr. Helpful and suggestive in storage and truck rentals.
craig w
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Pam H
|
Premières impressions
Évaluation :
5
My storage building was easy to find and easy access, Thanks UHaul in Sherwood y’all are the best!!
Donna B
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Keitrich W
|
Expérience générale
Évaluation :
4
My only complaint is that you kept raising your prices. Everything else was great and amazing.
HEATHER F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALEXANDRIA G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Heather M
|
Expérience générale
Évaluation :
5
This was a first time experience and it was not too bad.
Erica W
|
Premières impressions
Évaluation :
5
Ray and the other owners and team were great folks to do business with again! I have never had a bad experience or problem. I will do with this office/branch again!
bob w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
marshadrick w
|
Premières impressions
Évaluation :
3
No windshield fluid in veh. Reservoir. Put too much gas in truck didn't get a refund or offer of no kind of discounts. This should be an easy fix for uhaul.
Curtis D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TAMIKA B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEONNA D
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Julian H
|
Expérience générale
Évaluation :
5
Merci
LORETTA I
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
DANIEL G
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
montoya j
|
Expérience générale
Évaluation :
5
Ray was extremely helpful and made the experience extremely pleasant.
Constance D
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James F
|
Expérience générale
Évaluation :
5
The people at the Sherwood UHaul are the best. I would do business with them again. If I had to rent a truck or a storage unit I would only rent from them. They will bend over backwards to help you in any way.
Melonie B
|
Expérience générale
Évaluation :
4
The unit door was initially off-track in one corner. That made it hard to move the security bar, especially since I wasn't sure exactly how it worked. I googled for instructions which suggested stepping on the door. Off-track made it hard to raise the door. After my husband put it back on track, the door works great. Overall, still a favorable experience. Staff very nice.
Nanette S
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sonja K
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CYNTHIA P
|
Premières impressions
Évaluation :
5
They will good to be with
ALEXANDRIA G
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
GAYLE R
|
Premières impressions
Évaluation :
5
My transaction was easy, fast and exactly what I required. I will definitely use them again, if I ever need to move again.
Sonja K
|
Premières impressions
Évaluation :
4
I really appreciate everything that you guys did for me and I will refer anybody to you guys you are the best and thanks for the best manager that y'all have there he's awesome bless his heart he's a good man thank you so much I appreciate it.
RICHARD M
|
Expérience générale
Évaluation :
1
I made reservations for a indoor climate control unit only to find out that my reservations where not put in the system so with that being sad I was not given the unit I asked for because they were none available.
Andrew G
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary H
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Latoria C
|
Expérience générale
Évaluation :
5
My Ray was always nice! Thanks for keeping my items safe while I needed you all the most! Happy New Year and God bless!!!
Brandey C
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katrina H
|
Expérience générale
Évaluation :
1
Some stuff came up missing and there was nothing that could be done . The manager was. Joke do not use this place
Natisha J
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wendy N
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Morgan S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Veronica L
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ian M
|
Premières impressions
Évaluation :
5
I wasn't certain exactly what size unit I needed and ended up having to change. Brooke and another young lady (didn't get her name) were both super helpful and made it very easy to make the changes I needed to make.
Misty S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Natisha J
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
AUSTIN S
|
Premières impressions
Évaluation :
3
The staff was wonderful but, I saw roaches in the storages!
Olanda R
|
Expérience générale
Évaluation :
5
I would use them again if I needed too.
DORINDA M
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
harold h
|
Expérience générale
Évaluation :
5
Customer service was excellent
Arthonia w
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jodi A
|
Expérience générale
Évaluation :
5
The people working there were very helpful: both pleasant and patient. If I ever need a storage facility again, won't go anywhere else.
harold h
|
Premières impressions
Évaluation :
5
Brooke was really nice and helpful. Ray is always fantastic and has a great attitude. Simply because of how this store runs no matter if have to move or store equipment they are my got to place for when we are around Little Rock.
Susie S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
LUCILLE W
|
Expérience générale
Évaluation :
5
You guys were great, especially with this covid pandemic, you worked with me on my storage payment, greatly appreciate all you have done for me.
donald c
|
Expérience générale
Évaluation :
5
they were very polite and very professional and they was very courtesy i would reccommend them to every one that i know and come in contact with.
johnnie j
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Catrell B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven C
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Susie W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
sharon h
|
Expérience générale
Évaluation :
5
I love how everyone was so easy to work with and always answered my questions! Thank you so much for all of your help! - Kayla W.
Kayla W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ed C
|
Expérience générale
Évaluation :
2
S.O.
gloria h
|
Expérience générale
Évaluation :
5
Awesome customer service
Carlen S
|
Premières impressions
Évaluation :
5
I've used this location several times in the past for a variety of equipment and so when I needed a small storage unit they were the natural choice. I strongly recommend Uhaul of Sherwood.
richard m
|
Expérience générale
Évaluation :
5
I was very pleased with the ease of access and the cleanliness of the building. If I need to use a storage building again I will use this location
MEARL H
|
Expérience générale
Évaluation :
3
Brooke Rankin goes out of her way to help customers.
Lisa D
|
Expérience générale
Évaluation :
5
If I could give more than 5 stars I would. Owner was very helpful. I received EXCELLENT Service & would definitely recommend the Sherwood AR Location. Thank you for Ray for making a difference
Jennifer W
|
Premières impressions
Évaluation :
5
Great service wonderful staff!!!
Jimmy W
|
Expérience générale
Évaluation :
5
Very polite service and Nice Staff
tyese l
|
Premières impressions
Évaluation :
5
Very good service
Jimmy W
|
Premières impressions
Évaluation :
5
They was friendly and clean!
Brenda R
|
Expérience générale
Évaluation :
5
ten outta ten :)
Violet C
|
Expérience générale
Évaluation :
5
Customer service was outstanding and the location was neat and clean.
Teneka K
|
Premières impressions
Évaluation :
5
The truck was a little hard to start and sometimes I felt it might not start.
Don V
|
Expérience générale
Évaluation :
5
Excellent customer service through my whole moving experience! Will always be my go to for affordable & convenient moving!
Briana M
|
Premières impressions
Évaluation :
5
The move went very well. The truck was ready as promised.
Stephen H
|
Premières impressions
Évaluation :
5
Well they did a good job!
Brenda R
|
Expérience générale
Évaluation :
5
Well the did a good job!
Brenda R
|
Premières impressions
Évaluation :
5
My experience was pleasant. I would definitely use again.
yolanda h
|
Expérience générale
Évaluation :
4
The only problem I had was that my storage was on auto pay , but one month the payment didn’t process because of unknown reason and yes the money was in the account and they charged me a 30 late fe
joey m
|
Expérience générale
Évaluation :
5
Outstanding
john e
|
Premières impressions
Évaluation :
5
Awesome job
lakisha s
|
Premières impressions
Évaluation :
5
Good storage facility!
MIKE M
|
Expérience générale
Évaluation :
5
U-Haul Moving and Storage was very accommodating and customer friendly. Very helpful !
Pamela k
|
Expérience générale
Évaluation :
5
Our unit was climate controlled and it was always nice and clean in there but we finally got our shed at our house fixed up so now we can use it but I would highly recommend yall to everyone
Jason J
|
Expérience générale
Évaluation :
5
Staff is very friendly and nice. They know what they are doing and are very friendly and outgoing.
Molly R
|
Expérience générale
Évaluation :
4
Too expensive for a storage unit Imo... It was a good deal to be included into the move to get 1 month free but at $140 a month it's definitely overpriced by about double... Good unit tho
Brad E
|
Expérience générale
Évaluation :
5
Le personnel était amical et serviable.
yolanda h
|
Premières impressions
Évaluation :
5
Excellent
Malik W
|
Expérience générale
Évaluation :
5
Great 4 years
TAHLIA r
|
Expérience générale
Évaluation :
5
Great facility. Staff very knowledgeable and friendly.
Molly R
|
Premières impressions
Évaluation :
5
Very good service.
freda w
|
Premières impressions
Évaluation :
5
Aucun
schirmaine m
|
Premières impressions
Évaluation :
5
Very friendly, efficien, clean and fast!
john m
|
Premières impressions
Évaluation :
5
Their services are wonderful!
Rhonda S
|
Premières impressions
Évaluation :
5
Store was clean and staff was helpful and courteous. I have used many U-Hauls over the years but this was the best to date.
Robert B
|
Premières impressions
Évaluation :
5
The staff was very helpful and my unit was perfect for keeping my items.
Elatisha B
|
Expérience générale
Évaluation :
5
Moving is very stressful but Manager Ray and team went out of their way to help with every step! I have not had a better experience with any company in my lifetime! Ray runs a superb business!
Brent G
|
Premières impressions
Évaluation :
5
It was great
Pattie D
|
Premières impressions
Évaluation :
5
Ray’s customer service skills are exceptional!
DEBORAH W
|
Expérience générale
Évaluation :
5
Uhaul went above and beyond. They are where I will go from now on.
MIKE M
|
Premières impressions
Évaluation :
5
This was the best customer service I have received in a long time. The employees were very attentive and they answered all my questions. I was able to come in at look at the available storages.
cheri p
|
Premières impressions
Évaluation :
5
Uhaul was very helpful with the two storage building n the rental truck great team work.
debra j
|
Expérience générale
Évaluation :
5
Excellent customer service
kenneth c
|
Premières impressions
Évaluation :
5
You all are the best!!!
Phebe W
|
Expérience générale
Évaluation :
5
They were very helpful and courteous...😊
sherry b
|
Premières impressions
Évaluation :
5
Great will rent again
Jennifer P
|
Expérience générale
Évaluation :
5
good people
Harry C
|
Expérience générale
Évaluation :
5
Fantastic job by everyone
Elatisha B
|
Premières impressions
Évaluation :
5
Great service. Thank you!
allisha s
|
Expérience générale
Évaluation :
5
The service and staff were great.. The price is way too high.
Debra T
|
Expérience générale
Évaluation :
4
Very professional staff
cornell w
|
Premières impressions
Évaluation :
5
Cx
diane g
|
Premières impressions
Évaluation :
5
Employees were friendly and helpful.
Clark S
|
Expérience générale
Évaluation :
5
Very nice & very helpful- they took care of everything 👍
Debra S
|
Expérience générale
Évaluation :
5
Only had one problem in the start of service. I thought was signed for auto pay and was late because I wasn't.The person I talked to on phone helped me and got it resolved right away. Other than that
Donna M
|
Expérience générale
Évaluation :
5
Although this was a Bitter Sweet Situation and my Storage got Auctioned off due to the lack of funds and being in a Very unfortunate situation, Ray and Jason handled me With a lot of dignity & Respect
stephanie s
|
Expérience générale
Évaluation :
5
Aucun
John a
|
Expérience générale
Évaluation :
5
The Manager of this Sherwood location showed outstanding customer service in dealing with customers. He understands the objective of people and reached out to go far and beyond his duties to assist.
JEANENE G
|
Expérience générale
Évaluation :
5
Great experience. Appreciate the carts available for moving things in and out. Really liked the climte control in this summer heat and humidity. Office staff was pleasant and helpful.
Richard D
|
Expérience générale
Évaluation :
5
This uhaul place was very nice and easy to deal with and helpful. Mr. Ray the manager was understanding and willing to help. I use this location for all my storage and moving needs.
Tamara S
|
Expérience générale
Évaluation :
5
Thank you all for your kindness for me moving to a new area.
Vicky B
|
Expérience générale
Évaluation :
5
Nice facility, nice friendly atmosphere.
carl e
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.