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Juan GarciaCustomer Reviews for U-Haul Moving & Storage of Skagit Valley
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Wonderful Staff, especially Nikki.
Kenneth ChudyLove this location. Always have great service and are very helpful. Will use again in the future
Jason BatesAlways great.
Scott RittscherGreat Service
Roger HerbaughVery Friendly and efficient staff thanks
Dean ItwinVery friendly. Helped get $50 rebate for 15' truck not being available at original site I was scheduled for. Helped cover extra time I had to pay helper for move.
KENNETH STONEWorld Class Experience!
Steven OmdalYour staff in the Burlington location were very helpful and very nice turned a stressful situation into a pleasant one as far as moving
rick SardellaExcellent customer service and friendly people.
Jose RosasJeff helped me out of a jam, it was really nice and I was able to get my stuff moved
STEPHANIE FERGUSONThis will be my first choice in the future. Merci.
Don JonesThe dash board board on the truck we rented showed needing maintenance. The tires need replacing already. Need to check tire threads. The gasoline tank opening or doesn't hold the nozzle of the gas pump. One has to hold the gas nozzle and pump gas manually. It was hard to determine if fuel tank is full already. We needed to start the truck to check level of gas then pump gas again because the gas opening does not hold the gas nozzle properly.
Belinda CrisologoThe Burlington freeway location is by far the best I've experienced in Skagit County. Jeff is very responsive, his system is quick, never any mistakes and the service for pickup and delivery feels like valet. Well done team!
Brenden JonesAll good 👍
Ricardo RamanauskasShortage of equity
WILLIAM CLAYExcellent and efficient return.
david ambroseI had a great experience. Would not change a thing.
Loren SchmidtThe staff was so polite and helpful. I rented a 15' truck and it was very clean, ran great and I can't say how much I appreciated the kindness of the staff.
Mollie HoareThey were great. Very helpful. Took care of my needs.
Joel WassonEverything was great. Had several options for our needs, great customer service!
Jennifer ChavezWorld Class Experience!
Steven OmdalGreat customer service! Friendly and super helpful!
Christal WilburPerfect
Alexander MoralesService specialist was very friendly and knowledgable.
KIM STEVENSONNone needed. Great Customer Service!
Florencio RamonYou were wonderful! Pleasant, efficient, helpful. Good reserve selection of vehicles and supplies available, user friendly hours. Personnel amical.
Dennis GaitherToo many screens before check-out.
Steven OmdalJeff was awesome. Very helpful. Will be back to rent again
Kimberly CoffingerJeff Kelly was very helpful and has great customer service
Joshua GilsonAwesome people and place:)
Shannah GarzaEverybody is so nice and helpful.
Bay YoungJeff, the manager and his staff are the best. I highly recommend you coming to this site if it is within your desired site location. 覆☮️
Bay YoungThe front desk clerk was very friendly and helpful everytime I spoke with her, on the phone to get initial Information, when I rented the trailer and then when I returned the trailer. I had an excellent experience, she was very knowledgeable and professional. Merci.
Andra TomGM Jeff Kelley and his team do a great job consistently!!
Steve omdalTight area and the breaks on the truck were borderline dangerous. Heat takes forever to actually feel.
Zachary BarnesBurlington WA employees are very professional, attentive and customer friendly.
Orest SeredaThe check engine light was on the truck. If I wasn't going but 20 miles I would of been nervous to drive off the lot.
Leslie HillGreat service throughout from start to finish.
RICK SHAWManager was very customer oriented and it was a pleasure renting from this location.
CHRIS NEILSONAfter fueling truck i returned with significantly more fuel than what was in the tank when picked up. Got no credit for excess fuel which was in excess of $50. Should have been told in advance that no appropriate refund would be received. Left a bad impression for what should have been a good exchange
Knut FrostadThe trailer didn’t handle well swayed quite a bit
Gavin ZabelWhen I tried to adjust the pickup date, I wasn't able to do so online. When I called the phone number provided they couldn't help me but told me to talk to someone at the local office. When I talked to people at the local office, they told me to call the phone number. Seems like poor coordination between the local offices and the Traffic Centers. But in the end, the u-box arrived in good condition where it was supposed to. So that's good.
KristenKAREN DeBruineCustomer service was excellent! I will definitely come back again for my rental needs.
Jeff SheltonClerk was exceedingly helpful and enjoyable to interact with. Very efficient.
Kenneth NewkirkCalled specifically for a certain rental, assured me it was there. When I arrived the rep took no responsibility about it and due to time constraint I had to settle for a smaller trailer.
Fernando silvaNicole is Awesome! Thanks for the help!!
Aaron CollierI try for four weeks to rent a 15 ft truck...I ended up renting the largest truck they had. Was a Over kill. This place opens at 7:30am which is best for me at the time. Dont know why I got bump so many times. Was sent to other towns for rental which I didnt do . I kinda felt scam.
rodger zinkJeff, and his crew help me through a difficult move, and made everything so much more smoother for my family and I. Thank you Jeff!
Rodney GreenfieldNicole was wonderful!! She was so nice and helpful. I would go back here again just because of her!
Lena JoeThey all were nice and professional.
Bay YoungJeff provides world class customer service. I highly recommend this location for all your rental needs!
DOUGLAS TRAINAThey have a nice unloading area to pull through
Christopher PrompuntagornStore Manager handled our transaction. He did a wonderful job. Very helpful and friendly
Mark MerrittGreat customer service. Quick help and friendly.
Beau FranceThe staff in both ends were fabulous. Kind. Took extra steps in order to assist me. Efficient and incredibly professional. The system itself was set to a different location then the one that had been provided to me. However upon drop off this problem was solved swiftly.
CALEB WOLFMy reservation was aided by a local employee. The local U-Haul did not have an available trailer. They located on convenient to my travel plan. Those employees were courteous, attentive and ready with the right trailer. I was ready to go within minutes. After a successful trip, I was assisted immediately in return of the equipment. It was the easiest, smoothest rental yet. I will use this location again.
Leroy RobinsonI have used the Bellingham Store many times in the past, but find this location more convenient. Easy to work with, handled my needs with ease. I find uhaul to be a great value and high on customer service. I don't need a trailer often but when I do, I'm very appreciative your there to take care of me. Merci.
john webbpeople at this office were very nice and helpful
don stahlberg