Customer Reviews for U-Haul Moving & Storage of South Lansing

596 évaluations

1030 Pierpont Dr   Lansing, MI 48911

(517) 882-1278

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(517) 882-1278

1030 Pierpont Dr
Lansing, MI 48911

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Échange de bonbonne de propane
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail Longdo  |  Premières impressions 
Évaluation :
5

Very satisfied

anthony Scandrick  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine Bushee 
Évaluation :
5

The person at the counter was very nice and helpful. Entire process from start to finish was pleasant

Patricia Paschick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann Alden 
Évaluation :
5

Staff are always very friendly

Carl Buonodono  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Austin Meyer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim Greenland 
Évaluation :
5

Not a thing. Great experience. Just what I needed to get a busy day's job done. Helpful, friendly staff.

MICHAEL DAVID PRUITT 
Évaluation :
5

Always welcoming and very helpful

Natalia Reyes  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary Richmond  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl Lehman 
Évaluation :
5

Keep doing what you’re doing!

Thomas Jones 
Évaluation :
5

None, everything was excellent thankyou.

SYLVIA VALLEJO 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christine Curtis 
Évaluation :
5

Would really Like a call about being charged twice to my account, besides that everything was excellent

Chad Baum  |  Expérience générale 
Évaluation :
1

We waited in an empty store lobby for almost 30 minutes before we were helped. Employee saw us and said he'd be right with us before disappearing for 20+ minutes. Rental vehicle was given to us with less than 1/4 tank of gas, multiple emergency light was on in the vehicle, tire pressure was low in every tire, windshield wipers were completely useless, you could barely see out the windshield. I've used uhaul multiple times in the past and this was the worst customer service experience I've had in a long time, I will no longer be using uhaul for future needs.

Rebecca Antczak 
Évaluation :
2

Well I was accused of not returning a dolly that I never received. Surely there is a better way to actually check these things (cameras, inventory count, etc) rather than calling and accusing a customer of stealing. The person who checked me in for my rental was great and that was the only positive thing about renting from Uhaul.

Taryn Almquist 
Évaluation :
5

Only problem is I had some moisture on the furniture little power mold, but everyone treated me great

Calvin McClinton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Jordan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Herring 
Évaluation :
1

I returned the vehicle and I have put the gas in it on Dec 3rd. And now ur saying I had it 33 days no way .

Heather Vanalstine 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave Elias 
Évaluation :
5

Hunter was very friendly and very helpful. Appreciate you.

Carl Buonodono  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal Taylor  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felipe Garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Virginia Thielsen 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT Jenks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenda Carlisle  |  Expérience générale 
Évaluation :
5

Assistance bilingual (English and Spanish)

Gabriel Rubio 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather Banalistine  |  Premières impressions 
Évaluation :
4

Very flexibleand helpful

Christine Cole 
Évaluation :
5

Very friendly service & easy to deal with.

Debra Winright 
Évaluation :
5

Best U-Haul I've been too and will keep going to for any future needs.

David Baker  |  Expérience générale 
Évaluation :
5

Miesha was very helpful and super nice. Hope I spelled that right

David SMith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian eberhardt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis Kahari 
Évaluation :
3

Rien

robert coryell  |  Expérience générale 
Évaluation :
5

Friendly, helpful man assisted with unloading vehicle from transport. Wish all locations were this easy!

Rick Wright 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IBRAIN LEON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric King 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Foreman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Phillips 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul warne  |  Premières impressions 
Évaluation :
5

Guy that helped me was very nice

Charles Rutan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ahmad owens  |  Expérience générale 
Évaluation :
5

Helpful staff, no issues with hookup or return.

Robert Osmer 
Évaluation :
5

Never left the premises but the guy won’t allow is to get refunded because after we got the tow dolly couldn’t get a hold of the seller

Tom Her 
Évaluation :
5

Amazing customer service made my move much easier

Tabitha Hunter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Baker 
Évaluation :
5

The employee I was helped by had excellent customer service

Bobby Smith 
Évaluation :
1

I rented a U-Haul from this location, pick up went fine but it all went down hill from that. We ended up needing it longer then expected but I had work early in the morning and I was not able to extend it while I was at work. The truck was due back at 3 and at 3:08 my phone was getting blown up by employees, I was unable to answer so they went to voicemail. When I got off work I extended the trip. However even though it was extended and it said so online they were still calling me. Well we ended up needing it a additional day and we extended it online and it took the money but at some point the transaction got reversed but my additional money was not refunded right away so we didn't know that it got reversed. Well the next day i got a threatening text message and 5 calls at 8:19 am back to back saying if I did not that the truck returned on their lot in the morning when they opened it was going to be reported stolen. So keep in mind renting from here if you are 5 minutes late prepare for texts, back to back calls, and threatening text messages for no reason. Also come Monday morning (the MORNING i got the threating text) the last payment that was reversed ended up being reversed again and fully processed. So for the whole rental we never went over out time but got constantly harassed. Highly recommend another store because this one is ridiculous

Dalton Pitre 
Évaluation :
5

I was surprised at how quick it was to drop off. Staff was helpful and courteous! I'll be back!!

Gordon Young 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Bonotto  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT JOHN KELLOGG  |  Premières impressions 
Évaluation :
5

I have used this location before the people are very nice

SCOTT THOMAS SABINS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark Smith 
Évaluation :
1

Individual that hooked up my car did it incorrectly. When I left the facility, the trailer came right un-hooked on the road.! I was lucky I had safety chains

Joseph Kurtz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Mutschler 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Regina Ajak  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome Pace  |  Expérience générale 
Évaluation :
4

Great customer service! Staff was very nice and attentive if I needed help with getting in. I just think the price is too expensive for the size of a unit, but that's corporate America for you.

Rachel Beatty  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZANE TED LONGDO 
Évaluation :
5

So far I couldn't be more pleased with my rental storage unit. The building is fantastic as it was a renovated hotel and I have a fantastic view from the 7th floor plus my unit is so clean and accessible and even has a bathroom right next to it.

David Wiseman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM JOSEPH FORD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Norton-Beavers 
Évaluation :
5

Dustin was very helpful and friendly.

Heath Barnhart 
Évaluation :
3

The sign outside said wait in the vehicle at the return station. I did, and an employee walked right by and looked at me sitting in truck. I continued to wait and finally went inside to do the return. It took several minutes to do the return and I asked if receipt would show the actual number of miles I drove. I was told yes but when I got the receipt it only showed the number of miles allotted. I told the lady at desk it didn't have the actual mileage and she made me wait until aft she waited on the next person in line. I appreciate the vehicle we rented but wasn't real pleased with the return staff.

Patricia Paschick 
Évaluation :
4

Excellent service à la clientèle. The truck could have been in better shape. I did have issues with uhaul movinghelp movers and storage at another location but this location did well.

Darrin Billingslea 
Évaluation :
3

I had great service and no complaints

Christie Rue 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rachel davis  |  Premières impressions 
Évaluation :
3

They need to fix the floor in the unit I had, it had two pretty good size holes in the floor, I stepped in o e and twisted my ankle, and they should make sure the units are clean before they rent them back out, mine was not I swept it out before I put anything in it.

matt franks  |  Expérience générale 
Évaluation :
5

I could not personally be there to move in our storage items, however, everything worked out great! Merci.

beryl robbins  |  Premières impressions 
Évaluation :
5

That location in Lansing Michigan on pierpont has wonderful customer service and workers that really do a good job / Hunter, Dustin, and the manager great guys

Cathy Hicks 
Évaluation :
5

Very nice facility. I would recommend it to anyone.

chris schray  |  Expérience générale 
Évaluation :
5

Dustin was very helpful, polite and professional. Thank you for making a difficult situation easier. Carol Taylor

Carol Taylor 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julia Anderson 
Évaluation :
5

Staff was very helpful with the entire process

Amie Howe  |  Premières impressions 
Évaluation :
5

Hunter is always super helpful and the staff there is always great and kind to me. I've been a repeat customer and won't hesitate to use your location again.

laura olson  |  Expérience générale 
Évaluation :
1

Drop off location refused to repair equipment and did not have replacement then never checked in equipment and I was charged again

James Schledorn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob Darnold 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sasha Rudow 
Évaluation :
4

Great location great service. Thank you

patrick mckay 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thalia Veloz  |  Premières impressions 
Évaluation :
5

This is my first time using a storage facility, so my review is based on it only being 48 hours since purchase: So far, the facility seems to be very nice. The unit size I requested wasn't available, but the staff was/is highly resourceful, knowledgeable, excellent communicators, friendly/courteous, and professional. The building and grounds at every point I've seen are clean and appear to be well fortified. I'm happy with my choice.

Tashara Alvarado  |  Premières impressions 
Évaluation :
2

-Was not able to contact the storage unit facility during business hours for issues that only personal could answer, always transferred to to a CCR. -Policies of what can & can not be done at the facility was not clear when speaking to all Uhaul personal that I've spoken to. -While the staff were friendly, felt out of place based on how I was treated versus other patrons. Received less than great service based on these experiences.

Vincent Maule  |  Expérience générale 
Évaluation :
4

Customer service needs to check gas in vehicle before customer arrives and before they leave

ronald jones 
Évaluation :
5

Great job- employees were very helpful!

WESLEY BUTCH 
Évaluation :
5

The gentleman who attached the trailer at hookup, and the one who disassembled it at return were both very professional and courteous. Excellent customer service from those two. Made it easy.

Tyler DeLong 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNIE ANKNEY 
Évaluation :
5

The location, staff, and equipment were great. My issue is with U-Haul and their logistics/coordination, which is terrible. My equipment location was moved 3 times, with this last time being 2 separate locations where I had to pick up the truck in Lafayette...travel to Crawfordsville for the auto transport....travel back to the original location to put my car on the transport and then move to my move location to meet the movers. Talk about adding stress to an already stressful day, terrible coordination on U-Hauls part and I will do everything in my power to never use U-Haul again.

Jason Carter 
Évaluation :
5

The location, staff, and equipment were great. My issue is with U-Haul and their logistics/coordination, which is terrible. My equipment location was moved 3 times, with this last time being 2 separate locations where I had to pick up the truck in Lafayette...travel to Crawfordsville for the auto transport....travel back to the original location to put my car on the transport and then move to my move location to meet the movers. Talk about adding stress to an already stressful day, terrible coordination on U-Hauls part and I will do everything in my power to never use U-Haul again.

Jason Carter 
Évaluation :
5

Best U-Haul location ever! Glad it’s close.

Tyler Vickers 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Henry Bordayo 
Évaluation :
5

They were very helpful

SCOTT THOMAS SABINS 
Évaluation :
5

They was great, trying to help make sure I ain’t victim of fraud .

Christina Lutzick 
Évaluation :
5

Logan looked out for me in a major way with taking care of me as a customer, I suggest his manager give him a raise because customer service was through the roof and hard to find

ZANE TED LONGDO 
Évaluation :
5

Excellent location. Nice flat lot. Easy access. Very helpful staff. Very clean and organized.

Thomas Baughman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken Milne 
Évaluation :
5

Guys were on point the entire process, had a trailer rented without a reservation and was back on the road in about five minutes. Great experience, I will be back

mike thomas 
Évaluation :
5

Very good service. Quick and easy. Well done.

Brett Cone 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA ANN 
Évaluation :
4

Lower your prices!

Jeffrey Thomas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE MACRAE 
Évaluation :
5

Awesome service

JOHN BRETTON WEISMAN 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William MORGAN 
Évaluation :
5

Dustin is the best employee. He went above and beyond for me. I was in a lot of pain yesterday when I got out the truck and he brought my car to me. I did not expect that and was hobbling over. He definitely made my day! Great man and employee!

Francine Barksdale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob Jarvis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katelyn Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john cox  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia middleton 
Évaluation :
5

Maybe have a buzzer to push if nobody is at the front desk, because of doing rounds. I know they lost one customer because we couldn't find anyone.

Tina Blaylock 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd Couture 
Évaluation :
5

We drove a brand new U-Haul to Florida! It was the best experience ever!

Diana Giguere 
Évaluation :
5

Great staff to work with

ron hicks 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ray Woods 
Évaluation :
5

Congratulations!!! To, Mr. Hunter!! Helped me, throughout process!! Showed me how to's! Very Soft Spoken!! Put me@ease!! When! I needed help!! Great!! Selection!!

Geanette Dawley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIC ROSSOW 
Évaluation :
3

It's really frustrating to be charged for going over in mileage when I drove to the locations I indicated to the representative I spoke to. I drove from the pick up (Ann Arbor) to the place I was moving from (Dexter) to the place I was moving to (East Lansing) and to the drop off place (Lansing). My only stop was for gas. If I informed the representative of this, I would assume the mileage would be sufficient to cover the distance I indicated.

Lauren Spencer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL SCOTT  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine Eickholt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Chalmers 
Évaluation :
2

Had to locate an employee. Found 5 employees stairing a a golf cart in the bay instead of looking out for customers. Was not very happy. Customer service was poor and employee looked to be having a bad day. Don't know why I typed this out nobody will read this let alone do anything about both locations.

Thomas Bond 
Évaluation :
4

I think it was a good value.

Richard Morris 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca Darter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany Pettway  |  Expérience générale 
Évaluation :
5

Awesome place. Regular dealer and it shows..

Henry Schmidt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darby Anderson 
Évaluation :
5

Zach was very helpful and polite!

Jill Siegrist 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephen Brock 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calvin LaBelle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Greathouse  |  Expérience générale 
Évaluation :
5

I would like to call out the customer service representative that was there Zachary. Polite, helpful, knowledgeable, friendly, he was great. Renting a Uhaul is concerning - there's a legal contract, a lot of additional fees that you can't control, things that can go wrong, etc - and he was the one part I didn't have to worry about. This was actually the second trip we had to make and he was just as great the again as he worked out a couple issues. Also side note - the 20' truck was actually a lot nicer than the 27'. The ride on the 27 is pretty harsh, even fully loaded with furniture.

Terence Conklin 
Évaluation :
5

Mobile app is clunky to use for check in and truck return. Actually faster to go to the counter for your needs with all the pictures that have to be taken of everything. Fortunately, someone was at the location because during mobile check in, the key to the truck was not in the lock box but inside the store. Defeats the purpose of convenience.

John Manning 
Évaluation :
3

Feb 3rd we had that giant snowstorm headed our way , we has to go to Charlotte Mi, we were trying to get some furniture delivered so we could go to Jackson Mi and pick up our new furniture. We had a 6×12 trailer reserved for 6pm my husband was there w and 1half hours early because he works near there, rather than driving home to Leslie and back he asked if we could get the trailer earlier. He was told yes if we wanted to pay full price for the 2 and1half hours. No one was using the trailer. It was just sitting there. Just for good customer service and considering the coming snowstorm he could have let us take it without charging for the whole day. So we had to pay for 2 days when we only needed 1, couldn't do anything because of the weather and the whole weekend was messed up. We won't be using u haul again anytime soon. Thanks uhail for taking our money.

Cora Mcghee 
Évaluation :
1

I was overcharged for my rental I drove 32 miles and I was charged for 86 my receipt states the beginning mileage was 8135 which is incorrect the vans odometer read 8189 before I began my drive from your south lansing location to eaton rapids mi and back I have a photograph of the odometer before i began my drive the van was returned at 8221 as stated in the receipt your company's records were incorrect and I've been charged because of it I don't think I will be renting from u haul again or recommending them to anybody

Chris Sickles 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ORENEDIANNE FULGHUM  |  Expérience générale 
Évaluation :
4

I booked our trailer rental online to be picked up at a location in Mason, Michigan close to our home. We were contacted the day before the scheduled pick up that we had to go to Lansing - further from home. We were not offered a discount for having to travel, but were charged $20 for returning at a location different from where UHaul told us to return to. I'm not sure how the drop off location was chosen as it was 45 miles from our destination as opposed to 5 miles to where we actually did the drop off. I would like that $20 refunded.

Amy Hinkle 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kanesha yentzer-troy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Kirby 
Évaluation :
1

The damage to my belongings from the herd of mice running rampant was ridiculous. The items that were destroyed can not be replaced at least some of them can not be replaced . Consider that cost when deciding on a storage , they acted like it was no big deal when I told them about the problem.

Leland Marsh  |  Expérience générale 
Évaluation :
5

Service was excellent, staff seemed to really be on top of things all the time especially when Jane moved to manager in that location. I will definitely recommend anyone I come across to store there.

ahmad owens  |  Expérience générale 
Évaluation :
4

You still had mice

PATRICIO MENA  |  Expérience générale 
Évaluation :
5

I got stuck in the storage units last night as my access code expired on me and the manager was nice and explained how to regain access. I'm very happy with how nice everyone was to me.

Amalia Imeson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toya Price  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John Howlett  |  Expérience générale 
Évaluation :
3

I wish you pro rated. It think it's ridiculous you don't also, the girl that closed my account was rude. I was shocked by it, everyone else was great.

Jodie Stamatakis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Bazzett  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

natalie McIntyre  |  Expérience générale 
Évaluation :
5

GM was very friendly and helpful and facility was always clean

sara Hensley  |  Expérience générale 
Évaluation :
2

Jane is awesome! The facility is top notch…clean, well maintained, safe, secure and convenient. Great feeling knowing my belongings were safe. Merci.

LENA QAHWASH  |  Expérience générale 
Évaluation :
5

Service was great other than they forgot one furniture pad but we didn't figure that out until after we left.

Kristal Anspach  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Borruso  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

sara Hensley  |  Expérience générale 
Évaluation :
5

Jade was very kind and helpful. She took time to make sure my trailer was spotless before I rented it which was greatly appreciated.

Addison Thomas  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary Prejean  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sheretha Banner  |  Expérience générale 
Évaluation :
5

Jane's a great manager. Very friendly and helpful. Much better than the previous manager here that is certain.

Dustin Hidey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen ferry  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve Price  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gloria ray  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy Mccarrick  |  Premières impressions 
Évaluation :
5

Hope I spell his name right. Damien took care of everything. Did the job excellent. Give that man a dollar raise!!!!!!! You wont find jobs and people who care about what they love to do in this world today.

Mark Cromwell  |  Premières impressions 
Évaluation :
5

The staff was very nice and helpful.

Jodie Stamatakis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Bazzett  |  Premières impressions 
Évaluation :
3

There were several times in the winter that there were issues with the security passes to log in not working. The large center door didn't always close. One of the elevators was broken. Shutting down access after 10pm to the indoor facility did not match with my work hours and made access difficult. The operators at the generic/after hours number have no idea what they are doing. They could never help me.

Monica Jakubos  |  Expérience générale 
Évaluation :
5

Access hours were not added until 10 pm, it is upon request and we were not notified about that.

Rahul Kadari  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICIO MENA  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

natalie McIntyre  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natalie McIntyre  |  Expérience générale 
Évaluation :
4

My Move out Date was March 3/10/2022

Cheryl Hayes  |  Expérience générale 
Évaluation :
2

I was honestly behind and was surprised that after 4 months or so, they were willing to work with me. I was never able to reach the store manager after multiple failed attempts. One of the representatives sent a text message to the managers personal phone while I was on the line with him marked urgent. I never heard from him and was never able to get a hold of him at all. And I lost all everything for $89 credit from selling it. It wasn't that I was delinquent in payment, I already knew this and when call I expected to hear that. But to tell me that I could still get my stuff and then not answer me back?

anthony lopez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY MOYE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Hansen  |  Expérience générale 
Évaluation :
1

Staff were fine but don't buy a storage unit

Jacob Emrich  |  Expérience générale 
Évaluation :
5

The move in instructions were not clear on how checking in was required. However, the team there was very helpful and showed us everything we needed to know.

Scott Gorrell  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie McIntyre  |  Premières impressions 
Évaluation :
5

Everything was great. I did notice that some parts of the walk/drive way in front of the 10x10 outdoor storage containers had a little flooding. I am concerned about the water drainage.

Marilyn Tennant  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

iobst esther  |  Expérience générale 
Évaluation :
5

I was lucky enough to get a unit on the first floor. The facility is clean and very secure. Plenty of carts available to assist in move-in/move-out. I like their billing process as well. I would highly recommend this facility for storage.

Jamaika Hawthorne  |  Expérience générale 
Évaluation :
5

If I had ANY problems at all and it was during business hours a staff member would be nice and helpful to a solution to my problem

LEONARD ASHLEY WILSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Howlett  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIANA ESMERALDA PRESAS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany Lucero  |  Premières impressions 
Évaluation :
5

Its spendy

ethan evans  |  Premières impressions 
Évaluation :
5

Thank you so much for working with me during this difficult time. I appreciate the kindness I received from everyone. Kelly

Kellyann McNeil  |  Expérience générale 
Évaluation :
4

Out lock was changed and we were never notified

Gennie Ray  |  Expérience générale 
Évaluation :
5

The first unit I moved into had an odor. I mentioned it to the manager Ted and he not only relocated us to an adjacent unit he literally helped. I appreciated that.

Ashlee Jones  |  Premières impressions 
Évaluation :
1

The Manager Ted Harper gave the worst customer experience I've ever had. I've had to deal with him twice and he was exactly the same each time.

Jayson Altman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Gray  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALULA GETAHUN MESFIN  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROXANNE DANA GOLDEN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent Hale  |  Expérience générale 
Évaluation :
5

The manager was outstanding. They didn't have the 6x12 trailer as the person didn't return it. He provided me a truck at a discount and discounted the mileage. Made the move incredibly easy. Now that's excellent customer service!!!

timothy gross  |  Expérience générale 
Évaluation :
5

Great location; super staff

Janice Peters  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell Doyle  |  Expérience générale 
Évaluation :
5

This storage facility are well organized. Staff is eager to help and explain everything.

sergii domanskyi  |  Premières impressions 
Évaluation :
5

Overall this was a good experience for us. Merci.

SHEILA BRAKE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell Doyle  |  Premières impressions 
Évaluation :
5

Very easy move in and friendly staff.

Analicia Hernandez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Lesage Jr  |  Expérience générale 
Évaluation :
5

Great service

Joe MARTIN  |  Premières impressions 
Évaluation :
5

Staff was amazing & facility is really nice

Shelby Schweri  |  Premières impressions 
Évaluation :
5

Great service at this location! So happy with every aspect of my rental! People here are great and helpful.

Janice Peters  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Sevenski  |  Premières impressions 
Évaluation :
4

We’ll light and lots of security cameras.

SHEILA BRAKE  |  Premières impressions 
Évaluation :
5

Extremely helpful staff.

valorie smith  |  Expérience générale 
Évaluation :
5

I’m not sure the name of the person that was working yesterday but he went up and beyond helping us move in. Younger gentleman very very helpful.

Daniel Bauman  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon Smithwick  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA MARIE EWING  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Martinez  |  Premières impressions 
Évaluation :
2

Ordered a 10x20, arrived to find two separate units reserved instead of one room. Had to contact office and they moved our unit to a 7x23.

James Stine  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan Hastings  |  Expérience générale 
Évaluation :
5

Female attendant helped me open, uload small amount and lock up. Very helpful.

Linda Gray  |  Premières impressions 
Évaluation :
4

I switched to a bigger unit. However, didn't get checked out of the smaller one, which prompted a late notice.

BRIAN BAKER  |  Expérience générale 
Évaluation :
4

Only issue was the credit card/debit card reader and the access via the security cared

BRIAN BAKER  |  Premières impressions 
Évaluation :
5

The manager Ted and his staff are very helpful professional people. They go that extra mile to assure everything is clean and provide excellent customer service. The facility is outstanding!

Walter Hoten  |  Expérience générale 
Évaluation :
5

Ted was extremely helpful and knowledgeable. He helped me pick out the correct size storage for my needs fast!

chase updyke  |  Premières impressions 
Évaluation :
5

This is the nicest U Haul location I have visited. They were well stocked with supplies and the loading/unloading ramps are covered. We were given a tour of the facility and shown our unit.

Steven Vagnozzi  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kasie Sperry  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Hastings  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page