Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Overall experience quick and easy from check in to check out. I will rent again definitely in the future when needed.
Erica B
Évaluation :
5
He met me at my car before I even got parked. He unhooked the trailer and I was on my way in 2 minutes.
TERRI L
Évaluation :
5
very professional employees got in and out quick
juan b
Évaluation :
4
Le client n'a pas laissé de commentaire.
Catherine S
Évaluation :
5
Overall everything was a great experience. The only thing is the bull nose lock that i bought at the location didn't fit the uhaul door when I was told it would.
Porfirio C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer L
Évaluation :
5
Le client n'a pas laissé de commentaire.
LORENA V
|
Expérience générale
Évaluation :
3
The customer service was neither exceptional or unpleasant. It was as basic as one would expect.
Michael A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eugene C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Freedderick G
Évaluation :
1
I never stored there and yet they keep charging me never moved in I told the manager 15 times and they still think I moved in
Ben a
|
Expérience générale
Évaluation :
1
The staff was very friendly but the truck I had was COMPLETELY unsafe, the driver side door kept coming open while I was driving the truck which was extremely scary and unsafe, the odometer kept going off and on when I would go over a bump, and the visor above the steering wheel was broken so I had poor visibility while looking into the sun. When I told them about it they said they know lots of trucks are in bad condition and it just is what it is. No offer of any reimbursement at all which I found somewhat shocking as I clearly stated how unsafe my pregnant wife and I felt in the truck but after their response I did not want to sound like I was complaining to get a refund so I just let it be but it was a horrible experience.
Brandon P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leticia D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danny R
Évaluation :
5
Le client n'a pas laissé de commentaire.
carl C
Évaluation :
5
Le client n'a pas laissé de commentaire.
dana c
Évaluation :
5
Excelente servicio
Jose l
Évaluation :
1
The truck felt like it was breaking down while driving it. And the first truck that was issued was dead. The customer service was excellent though.
Denise M
Évaluation :
5
Le client n'a pas laissé de commentaire.
RAUL T
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joel B
Évaluation :
1
Sales people were rude. One said the "F" word. The other sat and ate funyons while assisting me. They did not answer my questions and had my drop off location scheduled very far from my new home. Frustrating.
Kelly O
Évaluation :
5
Great first time experience
Jonathan L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raymond S
Évaluation :
1
Le client n'a pas laissé de commentaire.
Jose C
Évaluation :
1
Customer service personal had attitude when I called in the first time. My rental was relocated and I was given a cheaper price. When I got there to the location it looked like an abandoned gas station. That's when I called in and the customer service representative had attitude about helping me get another location. That new location she gave me was further out so she gave me extra miles. Once I got to the new location there was no dollies to rent. I had to purchase my own dolly.
Raven Z
Évaluation :
5
Le client n'a pas laissé de commentaire.
james S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ted A
Évaluation :
5
Thank You for your service we will always be able to find good service with you all.
Charlie C
Évaluation :
5
Le client n'a pas laissé de commentaire.
RAYMOND S
Évaluation :
5
Great service
JACQUELINE L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lee B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose O
Évaluation :
1
Individual did not secure the trailer correctly causing damage to my truck.
Fernando G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry S
Évaluation :
5
Jacob and Bryan were great helpers. I was very pleased with there assistants they provided... Great and respectful men / wrkers
Maria H
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachell F
|
Expérience générale
Évaluation :
1
The message said there would be a lock inside the unit and there was not one. I didn't buy one because I trusted there would be one. Very unacceptable
Angela G
|
Online Move In
Évaluation :
4
I was upset because I had to bring it back. They wanted to charge me $500 to leave the trailer and Corpus christi
gregory w
Évaluation :
5
Le client n'a pas laissé de commentaire.
William W
Évaluation :
5
Great customer service with everyone.
ALICIA D
Évaluation :
5
No problems since June 2021 when I first started.
DANIEL S
|
Expérience générale
Évaluation :
5
Nothing..it was easy check out and check in upon my return.
Cynthia B
Évaluation :
4
Le client n'a pas laissé de commentaire.
rahimali c
Évaluation :
5
Very polite and helpful 👌
phillip c
Évaluation :
5
Le client n'a pas laissé de commentaire.
ELIZABETH G
Évaluation :
5
Le client n'a pas laissé de commentaire.
maria r
Évaluation :
2
Prix
Anthony R
Évaluation :
5
Le client n'a pas laissé de commentaire.
glenn m
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pablo L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hunter G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephanie V
Évaluation :
5
Le client n'a pas laissé de commentaire.
yvonne S
|
Expérience générale
Évaluation :
5
Everything was good
Deon P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark C
Évaluation :
5
Le client n'a pas laissé de commentaire.
ODETTE P
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROGER M
Évaluation :
5
Le client n'a pas laissé de commentaire.
timmothy r
Évaluation :
3
Vacuum the trucks better. The truck that I rent was full of dog or cat hair. I am allergic to cats and dog hair. I had a allergy reaction right a way .
Silvia c
Évaluation :
4
Truck had lock broken off and a really bad oil leak, storage unit was missing a lock which was supposed to be inside
Joe D
|
Premières impressions
Évaluation :
5
They were very professional delivered extremely well! The installer was super nice person a gentleman! I highly recommend UHaul
Dora G
Évaluation :
5
Used this location twice. Great service and very helpful.
MARK D
Évaluation :
5
Le client n'a pas laissé de commentaire.
gary b
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen W
Évaluation :
5
S.O.
Enrique T
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen W
Évaluation :
1
Kept trying to charge my card after I made arrangements and payments over the phone with their 800 number then corporate and myself tried to reach out to them and couldn't get ahold of them. Then today the called this morning saying that we hadn't made a payment all weekend when I have bank statements to prove otherwise
Emily S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert L
Évaluation :
5
I was extremely pleased with the customer service and the products available and purchased in store as well as in app.
Michelle C
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL R
Évaluation :
5
Le client n'a pas laissé de commentaire.
lynn m
Évaluation :
4
Storage was secure but no light in the actual storage room. Had to bring flashlight to see in #104. Also please get the door fixed that only clicks but does not open. It made it hard to take my belongings to the back entrance to my car. Otherwise my experience with U-haul was alright.
Syliva R
|
Expérience générale
Évaluation :
5
Was very helpful, and that Jacob fella was rather nice about helping, and friendly
Joshua C
|
Expérience générale
Évaluation :
5
They were very helpful and nice very appreciative of this place. We needed a uhaul late minute but they still did a awesome job helping us
Luis E
Évaluation :
5
Muy buen cervicio
jose m
Évaluation :
5
Le client n'a pas laissé de commentaire.
matthew g
Évaluation :
5
Zero issues. This place was great
William H
Évaluation :
1
Trailer was faulty and unsafe and I turned it in within a couple hours and now I’m being charged 2 days!!!
Angel V
Évaluation :
5
Great job by staff!
Manuel R
Évaluation :
5
Coffee and donuts?
DAVID W
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brenda C
Évaluation :
5
Helpful, friendly people..
Alec H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raul B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria H
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christian L
Évaluation :
4
Le client n'a pas laissé de commentaire.
JOE P
Évaluation :
1
Fix your website so it doesn't show trucks that aren't available. And trucks getting 5 miles per gallon?! Ridiculous. I was charged double than what I was prepared for.
Tanja H
Évaluation :
4
Uhaul truck was very dirty inside it had crumbs and dirt on the floor board and in cuo holders. Front windshield had a residue on it from inside which made it hard to see very well at dusk. On top of that the headlights were very dim and so were the high beams made driving at night very difficult and dangerous.
Rebecca R
Évaluation :
5
Great and friendly service
Connie G
Évaluation :
4
N/A. I dropped off after hours. Didn't communicate with a live person.
Ida G
Évaluation :
5
Le client n'a pas laissé de commentaire.
John L
Évaluation :
5
Offer a pinch of chewing tobacco.
Michael N
Évaluation :
5
Le client n'a pas laissé de commentaire.
Micah P
Évaluation :
1
Le client n'a pas laissé de commentaire.
Tony B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Zhaira C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
rahimal c
Évaluation :
3
Staff was not very friendly and not very forthcoming with information. The equipment was clean and in working order. I'm not sure if I would recommend this location. Only one clerk at check in (about 6pm), and a very long line.
Hector H
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ira F
Évaluation :
3
When I was trying to pay with my debit card your machines will not take my card I have to go across the street two pull money out of the ATM to pay for the trailer
Albert E
Évaluation :
5
The uhaul was very clean however the small bottom mirror was broken on the drivers side. There was no dolly and the lock was broken. But overall the employees and everything else was great.
xenia g
Évaluation :
2
Had a bunch of flies in the cargo area it was filthy to top it off I had a reservation for an appliance dolly and the guy told me it’s first come first serve I though that’s the reason you put in a reservation
Enrique P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yudel G
Évaluation :
5
I needed to return the trailer on a Saturday but all the locations near me was closed and did not accept trailers. I had a difficult time trying to find a place to return the trailer because none of the uhaul businesses would answer the phone for me or the person I was in contact with at the central uhaul office. I just took a chance and drove about 40 miles one open. They were great but wouldn't answer their phone.
DAN T
Évaluation :
5
Very professional
jose c
Évaluation :
5
Bryan was very professional and plellight to me and my son Brian.Praise God 🙏
Deacon B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert M
Évaluation :
4
All staff interacted with were very friendly, respectful and helpful.
SANDRA D
|
Premières impressions
Évaluation :
5
The customer service was excellent!
Noe M
Évaluation :
4
Personnel were friendly.
Patrick K
Évaluation :
5
Have smaller trucks for day rental
Continue excellent customer service
Ricardo R
Évaluation :
5
Le client n'a pas laissé de commentaire.
FRANK V
|
Expérience générale
Évaluation :
4
Nice guys
jeffrey H
|
Premières impressions
Évaluation :
5
Very friendly staff
Richard K
|
Expérience générale
Évaluation :
5
I just got one of the older trucks. The team at this store is always great!!!
Matthew V
Évaluation :
5
Effortless transaction
Staff was very helpful and very easy to navigate the renting process!
Arturo D
Évaluation :
5
Ms. Jennifer was very sweet, helpful and had much patience. Thank you for all your help and would highly recommend this location.
Priscilla D
Évaluation :
4
Storage units to small for the price.
Patricia W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edward R
|
Expérience générale
Évaluation :
5
Super friendly answered all
My questions
Richard K
|
Premières impressions
Évaluation :
5
It was a totally easy transition after traveling 2000 miles from Northern California. It was one of the only things that was easy lol. And moving out well I have to give it to your staff that day and especially Brian your new employee there. We had a little snafu with my moving company and the guys there went above the call of duty to help me out and I am forever. Grateful for that, so yes, Uhaul and SW Military rocks in my eyes and if I ever need anything from Uhaul again that's where I'm going.
Angela D
|
Expérience générale
Évaluation :
2
Didn't get a check from y'all and I was trying to cancel the storage because I didn't want it so hopefully got canceled. I said it wasn't on there so I guess I'll get my money back for 37 something
kristal k
|
Online Move In
Évaluation :
5
Thank y’all, Mario and Daniel in assisting me in finding the right size unit and Awesome Customer Service !!!
Jesus S
|
Premières impressions
Évaluation :
5
The people at the facility were very nice and helpful. It was awesome customer service.
Scott W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda A
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Toni R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
bertha V
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Abel G
|
Expérience générale
Évaluation :
5
Excellent customer service. Staff is knowledgeable and very nice.
Melissa G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronnie H
|
Expérience générale
Évaluation :
5
Uhaul was great for our moving and storage needs and the store manager Jacob was very nice and super helpful we will definitely use Uhaul again in the future
Deborah P
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lucinda G
|
Premières impressions
Évaluation :
5
Thank you for being so efficient
Leslie D
|
Online Move In
Évaluation :
5
I was really happy with the service I had. Merci.
IRENE G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David R
|
Premières impressions
Évaluation :
5
Nicholas is a great help.
diane B
|
Premières impressions
Évaluation :
5
This place is very helpful to have and to come to when you need you stuff moved or put in storage. And people are very courtesy .
Genevieve F
|
Premières impressions
Évaluation :
4
Very helpful and location of store easy to find very satisfying how trucks are clean and good run condition
Robert M
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Eugene P
|
Expérience générale
Évaluation :
5
Mr Jacob was & had been extremely helpful as I recently lost my husband of 38+ years & haven't been of very sain mind lately.
Desiree G
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Josie P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary c
|
Premières impressions
Évaluation :
5
Very friendly and helpful staff. Clean facility and bathrooms. Propane availability is nice.
Tina H
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
William L
|
Premières impressions
Évaluation :
5
The service representative was super helpful, friendly and went the extra mile to help a customer. I will always return to use their services. Merci
Collette W
|
Expérience générale
Évaluation :
3
Guy who runs the inside of this facility has about as much of a personality as a rock.
Kathleen S
|
Expérience générale
Évaluation :
3
Storage ceiling to low not enough light inside of them
Abel A
|
Expérience générale
Évaluation :
5
Thank you to Jacob and all of the staff. Everyone was very helpful and professional. Will definitely recommend this storage unit. Merci.
Enedelia V
|
Expérience générale
Évaluation :
5
Ideal location for me, friendly staff, Jacob was very informative, thanks.
Robert M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DELORIS N
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ramon O
|
Expérience générale
Évaluation :
5
Renting the storage was no problem , quick and convenient. Didn't have no problem worrying boutt it being secure , was highly lit .
simon a
|
Expérience générale
Évaluation :
4
Good storage place. No issues with my unit other than there were mice that got into it. But they had rodent control in them as well.
Joseph D
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
georgette M
|
Expérience générale
Évaluation :
5
Night and day difference then the 4502 RIGSBY AVE SAN ANTONIO, TX 78222 location. Here I was treated with respect and courtesy.
Danny A
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Arliss W
|
Expérience générale
Évaluation :
5
My wife and I were delighted with the experience and would recommend South Park U-Haul enthustically. When we arrived in San Antonio with the SuperMover, we were exhausted and needed to offload the SuperMover and go look at houses. Despite the national storage reservation system being down, your team got us in the locker immediately which allowed us to off-load and turn in the SuperMover prior to our appointment. This relieved our stress and helped us enjoy looking at houses. Once we closed on a house, accessing the storage was convenient. The grounds were clean and secure. We would recommend adding lights within the larger storage lockers. Thank you for your store's part in making our move easier.
Michael H
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Antonia M
|
Expérience générale
Évaluation :
5
After driving across country, my wife and I just wanted to offload the super mover and be done. The staff went out of their way to make us feel welcomed to San Antonio and to help us get our stuff off loaded and the truck turned in so we could be freed up to go look at houses. Thank you :-D
Michael H
|
Premières impressions
Évaluation :
5
Very simple process
Sammy C
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Triadad o
|
Expérience générale
Évaluation :
4
Had a mishap with my reservation but it got fixed in a timely manner, staff member helped and was on my way.
simon a
|
Premières impressions
Évaluation :
5
Every nice and friendly and helpful with fast service
Blanca L
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raymond T
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
jesus o
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gloria E
|
Expérience générale
Évaluation :
5
Great manager and excellent staff
Jacob A
|
Premières impressions
Évaluation :
3
The issue that I have was my unit someone tried to break in to it. And management know nothing about it. And the water seal on my unit was bad. Found out the 30 % of my stuff was in ruined
JASON W
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
DANIEL R
|
Premières impressions
Évaluation :
1
There were a lot Mice/Rats dripping in our boxes. They had chewed their way in side! There were also big bugs that were dead and alive in our boxes! I will never recommend this U Haul to anyone!
Lynette E
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
courtney m
|
Premières impressions
Évaluation :
5
Great service 👏
angel a
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse T
|
Expérience générale
Évaluation :
4
Price is a little steep for the smallest unit which is what i am renting.
Constance J
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rebecca S
|
Expérience générale
Évaluation :
5
Merci
Sammy C
|
Online Move In
Évaluation :
5
Need more help in office
elvira r
|
Premières impressions
Évaluation :
5
Great service and very accommodating. Love the first month free for storage rental with truck rental.
Adriana A
|
Online Move In
Évaluation :
4
Don't like the hours at least for the closing I was on the middle of unloading and I didn't realize the time . And I was locked unable to put the rest of my belongings inside and close the door and lock it
Ulysses M
|
Online Move In
Évaluation :
5
Previously left message with customer service over the phone of my over 2 week ago move out when it rolled over from facility. I had to resolve at facility recently after many unseeded late letters. Thanks for clearing matter. Always will recommend U-Haul!
ANTHONY W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Blanca L
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laurel M
|
Premières impressions
Évaluation :
3
No estoy de acuerdo tener que pagar cargo extra para poder ingresar después de horas a dejar o retirar cosas almacenadas
Arturo R
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES W
|
Premières impressions
Évaluation :
5
Staff is great! Very accommodating to my disabled veteran needs.
ANTHONY W
|
Premières impressions
Évaluation :
1
Y’all need more communication and better help
Guadalupe A
|
Expérience générale
Évaluation :
5
I dealt with Mr. Gaitan.. He was very thorough and had a friendly personality. He explained everything and He showed me where to go. He showed me how to use the entry card. He inspired confidence and trust. Thank You Mr. Gaitan.
Jesus O
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAULA A
|
Expérience générale
Évaluation :
5
Great and easy to use!! Access and everything else that comes to moving!
Gary H
|
Premières impressions
Évaluation :
3
Rates too high & expensive
Rose R
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Rensso V
|
Premières impressions
Évaluation :
3
Price to high for small unit
RICARDO D
|
Expérience générale
Évaluation :
5
Fantastic business well maintained knowledgeable staff that takes pride in their clients
Roger C
|
Expérience générale
Évaluation :
4
Everything was great, would give 5 stars overall, however I received an email saying that I'm late in my payment even though I emptied out the storage because I only needed it for 1 month. I tried getting a hold of the office but no answer.
Christian M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richelle H
|
Premières impressions
Évaluation :
5
Joseph was so helpful and is the only reason I rented a truck and storage unit. Excellent service provided by Joseph!!!! Thank you!
Yvette M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Johnny W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSHUA G
|
Expérience générale
Évaluation :
5
Extremely helpful staff. Very convenient co-location of storage and turn-in.
Erik N
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leonard M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANNA G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin Z
|
Premières impressions
Évaluation :
5
Thank you for all your assistance during our lost of our mother and having to move all her items within limited time. Your understanding and compassion was very much appreciated. Sincerely Mrs Reed
Cristina R
|
Expérience générale
Évaluation :
5
The manager and staff were very helpful
PATTI L
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Juan M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leonard M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alice M
|
Premières impressions
Évaluation :
5
Thank you for all your wonderful service. Specially during our time of lost.
Cristina R
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Veronica M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Krystal P
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
laura r
|
Expérience générale
Évaluation :
4
The lady that assisted me in customer Service to close my account was very friendly and helpful, she gets 5 stars. The people from the store were not very friendly and were somewhat rude. Overall I like uhaul very convenient!
Alejandrina H
|
Expérience générale
Évaluation :
5
Excelente
David D
|
Premières impressions
Évaluation :
5
Employee was real helpful and friendly
Gabriel G
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tyrone L
|
Premières impressions
Évaluation :
1
Cuando estuve en la bodega guardando mis objetos encontré varias cucharachas y también vi que había trampa para ratas, me preocupa que mis cosas vayan a quedar infectados de cucarachas o mordidas por las rayas
Juan M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrea S
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARIA M
|
Expérience générale
Évaluation :
5
The website usually never takes payments frustrating
Kurt B
|
Expérience générale
Évaluation :
5
Thank you Joseph for going out of your way to accommodate me with my storage and the return of my rental truck. I truly appreciate all you did and doing it with a good attitude and a smile. Hope you got to enjoy your pizza.
Monique M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
david C
|
Premières impressions
Évaluation :
5
Suggestion as an option to pay for additional pest control.
JAMES B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammy R
|
Expérience générale
Évaluation :
5
The owner and general manager was very nice and professional. He had a very helpful attitude and worked with us during the move. She also informed me that I had left the storage unlocked by accident. I appreciate all that he's done for us. Thank you so much!
Ruth B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica C
|
Expérience générale
Évaluation :
5
Excellente servicio
ARTURO C
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gabriel M
|
Online Move In
Évaluation :
5
I was very happy with the overall experience.
Gabriel B
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Roberto S
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
sherina p
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth E
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
amelia t
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristina B
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Claudia D
|
Expérience générale
Évaluation :
3
The price for a storage rooms is high and plus i should be able to get refund for the time i closed my storage early and one of the staff was rude he gave me attitude and I didn’t think that was professional of him.
Moses R
|
Expérience générale
Évaluation :
1
the manager was horrible horrible customer service he treats his customers with disrespect and arrogance he is horrible to his employees the manager supervisor no ways to help is extremely disrespectful Mayor jerk for something that people get free like the storage he has a fit and makes you pay for stuff you dont need just so you wont get it completely free
Imelda V
|
Expérience générale
Évaluation :
5
We had our share of obstacles during the 1300+ miles moving halfway across the United States, and found that Uhaul was able to accommodate our needs through it all! Once again, we are grateful for the flexibility afforded to us by Uhaul during this difficult time
Amy C
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
gussie g
|
Expérience générale
Évaluation :
5
👍
Jose R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
William M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MAUREEN W
|
Expérience générale
Évaluation :
5
Thank u for ur business, always Great customer services and ckean location.
Cindy S
|
Expérience générale
Évaluation :
2
1.NO ONE ANSWERS THE PHONE. 2.THE REMOTE DOESN'T WORK 2.IF YOU NEED TO GET SOMETHING AFTER A CERTAIN TIME. YOU CAN'T.
Diane F
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul M
|
Expérience générale
Évaluation :
5
The most simple pr5, very quick,
Charles A
|
Premières impressions
Évaluation :
5
South side strong !!
Paul M
|
Premières impressions
Évaluation :
5
Everything was As it was posted the manager of the store was cordial helpful accommodating help me meet my needs I felt like we’ve known each other for years very professional as well as the rest of the staff there clean facility and competitive pricing
Todd E
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregory G
|
Expérience générale
Évaluation :
5
That was my second time to rent a storage, I would go back if I need a storage again , it’s clean , Light up and secured !!
mary m
|
Expérience générale
Évaluation :
5
Very quick and friendly staff. Facility was well kept.
Ethan S
|
Expérience générale
Évaluation :
5
Easy and convenient!
Jared B
|
Premières impressions
Évaluation :
5
Everything is okay and clean place and nice friendly workers
Clinton J
|
Premières impressions
Évaluation :
5
I was very satisfied with the service i was provided.
David C
|
Expérience générale
Évaluation :
5
Le service a été excellent.
Paul G
|
Expérience générale
Évaluation :
3
Every time I have gone there's only one person in the office to help. It takes 10-15 mins to help each customer. There's always a line and a long wait. You need more employees.
Sandy C
|
Expérience générale
Évaluation :
4
No comment.
Tina B
|
Expérience générale
Évaluation :
5
All staff members are so helpful and courteous. This is my go to storage facility, when I need storage services. Thank guys!
Jennifer m
|
Expérience générale
Évaluation :
5
Than you to the two individuals at U haul. I was in, unloaded my truck and was quickly checked out.
DANIEL G
|
Premières impressions
Évaluation :
5
Thanks for the free month of storage.
leo s
|
Expérience générale
Évaluation :
5
Great people!!
Maria R
|
Premières impressions
Évaluation :
5
The store was very clean and well maintained, and the storage area was well lit as well. The staff is extremely helpful and friendly.
Celestina G
|
Expérience générale
Évaluation :
5
100 %
James S
|
Premières impressions
Évaluation :
2
How sad that my husband a decorated Vietnam Veteran was subject to Mr Joseph Gaitan Rudeness twice. Mr Gaitan needs to be sent to a course on how to treat customers with CARE & ESPECIALLY RESPECT
LEOPOLDO B
|
Expérience générale
Évaluation :
5
Service was great.
michelle l
|
Expérience générale
Évaluation :
4
Good and fast service , didn’t have to wait long !!
mary m
|
Premières impressions
Évaluation :
5
They were very generous
ofelia d
|
Premières impressions
Évaluation :
5
Great customer service!!!
Ronniza G
|
Expérience générale
Évaluation :
5
great experience
Janna M
|
Expérience générale
Évaluation :
5
I was very satisfied ,keep up the good work
Gloria A
|
Expérience générale
Évaluation :
5
Awesome experience I would definitely go back!!
Tyshell K
|
Expérience générale
Évaluation :
1
The manager Joseph was unfriendly. I felt rushed through out the process. I also had many of my things ruined with rats biting through items, including a sofa. I found atleast 3 dead rats.
holly c
|
Expérience générale
Évaluation :
5
Excellent place, great customer service!
Ivonne C
|
Expérience générale
Évaluation :
1
Horrible customer service manager would try to leave when customers wanted to talk to him he was more interested In some little girls outside
mike a
|
Réservation
Évaluation :
4
Owner needs to be more friendly to his customers show a least a smile even if he dont feel it, cause customers are what keep him in business
Regino A
|
Expérience générale
Évaluation :
3
Customer service needs work all. insensitive to customers. Staff not well trained. Close too early and have to pay a fee after hours. Temp control too warm inside Great location. prices to high
REBECCA S
|
Expérience générale
Évaluation :
1
Awful experience from general manager (Joseph) at SW Military location in San Antonio Texas to corporate office (Marissa). I would never recommend U - Haul to anyone. I did not move out on 4/30/2018 .
Delia L
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.