The parking lot is tiny for such a busy location. Cars were lined up in the road to pick up Uhauls/Trailers.
Jennifer LCustomer Reviews for U-Haul Moving & Storage of South Stafford
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service and employees
SONIA H | Expérience généraleAll good
Carl H | Expérience généraleEasy, no fuss and convenient experience.
Shirmeca L | Expérience généraleI love Ms. D and her staff at the Stafford location. They are always fast, professional and friendly. If you have any issues they resolve it quick. I lost my access key and they replaced it immediately.
Tyra W | Expérience généraleAlways the very best service here.
GWENDOLYN J | Expérience généraleGreat customer care and well maintained storage spaces THANK YOU
khiry m | Expérience généraleThe manager is very nice and pleasant and very friendly
Terry J | Premières impressionsfine people there
MICHAEL A | Premières impressionsI love this place. Everyone was supportive, helpful friendly and kind. I will absolutely use it again once I get a new vehicle to store. The guys all deserve a raise for always going above and beyond.
cristal w | Expérience généraleThe manager there was very awesome and professional. I would recommend this facility to anyone
STEPHANIE M | Expérience généraleMs Dee is wonderful and keeps in communication w her customers and so helpful with my issues ...I highly recommend this establishment
Denise V | Premières impressionsI want to personally thank Ms. Ann for her help, throughout the years of having storage and renting u-haul trucks. She is awesome. She's also quick, fast, energetics, knows her job well. Her customer service expertise has always been top knotch. . She can handle three peoples jobs at one time. I've seen her do it. I seen her handle a customer, let someone in the gate and assist with her fellow coworkers. Ms. Ann not only assist her fellow co workers she give them knowledge about the issue for future reference. Yes, I highly recommend this location.
Touy P | Expérience généraleMy storage unit had a problem in the ceiling that developed during the lease and damaged my mattress box spring and mattress. The on-site employee took pictures of the ceiling and items mentioned. Still waiting to connect with the manager who is out of town all week.
Audrey P | Expérience généraleThe staff were always helpful and were great to work with.
Paul B | Expérience généraleSherrelle was awesome. There was a little confusion on my end but Shirrelle was able to get everything figured out. If I ever need storage space or a rental truck I know where to go. Thanks a lot for the great customer service Shirrelle.
Anthony F | Premières impressionsSomething's are just best left unsaid
micheal a | Expérience généraleThis was the best U-Haul company that I ever encountered. That was extra nice extra helpful and I was with them for three years. D-Anna and her staff is great. I love the customer service.
Lashawn W | Expérience généraleThere is a rodent problem at the Stafford location. Pest control required...
Toi E | Expérience généraleI have been your year-round customer for the past 20 years. You presently have one of the best Managers ever.............
BISSONNET M | Expérience généraleRat d droppings
Guadalupe G | Expérience généraleService was above excellent! D-An, cherell, and Daniel are all awesome and sweet. Everyone was eager to assist me with my move. Thank you team!
Bria A | Premières impressionsStaff was varry helpful. I had a quick gate question by the gate though. The thin young man brushed me off and asked me to join him inside. There was a line of customers and I was varry angry. I left to figure my question out on my own.
neil s | Premières impressionsThe facility manager Mrs. D-An Smith was so nice & professional
Abbasyan A | Premières impressionsI really appreciate the comprehension and them not leaning into their own understanding, they really wa t to assist, this is what service should be like, I remember when it was like this everywhere yet hings have changed but not here, courtesy and respect is paramount here, great doing Bussiness with this facility
jeffery w | Expérience généraleThe manager D-Ann was professional, knowledgeable and empathetic to my son and me when we arrived in Texas from a three day New York to Texas drive on 9/25/23. We had an older dog with us who was stressed from the ride and that all of a sudden became ill from the heat. D-Ann stopped what she was doing to attend to us and provided water and support for all three of us! She won my heart! She ensured we had the Right storage for our needs. This kind of customer support is rarely seen and I appreciate and value her empathy and support! UHaul needs to know she is a Valued employee that represents UHaul in a positive way. Thank you, D-Ann!
Mercy V | Premières impressionsManagement is more than helpful and always available
BOBBY S | Premières impressionsI Love this location.. I've been in the hospital sick with covid which damaged my kidneys and you guys BLESSED me beyond blessings.. great ....place I LOVE YALL
Tyrone J | Expérience généraleFriendly and humble store representatives
Vivian S | Online Move InIt was a great experience at U-Haul - Stafford!
Nathaniel C | Premières impressionsThe lady at the desk is very good at her job. She needs a raise.
Josh F | Premières impressionsJennifer is amazing!!! Extremely helpful and friendly.
BENJAMIN S | Expérience généraleOutstanding service
HERMAN H | Premières impressionsDe-Ann and her team went above and beyond when I first rented the truck and moved my things into storage from one city to here and when I moved out. They were patient with my lack of knowledge and assisted me in each area along the way. They made sure that my transition was successful. I am so thankful to them.
ETIMA B | Expérience généraleStaff and management professional, just out grew the parking spaces, all good, thanks
GINA H | Expérience généraleI've never used U-Haul for storage before thought I've used their moving services a few times. My first experience storing my vehicle with them was fine except for a little mishap. When I went to collect my vehicle I stopped in the office, spoke with a gentleman that I was clearing out, he checked my account on his computer and told me I was all set. I asked if there was anything else I needed to do and he said no, I was good to go. I collected my vehicle and left. A few months later while I was overseas I noticed they had continued to charge my account for storage. I called them the next business day and couldn't get to speak with anyone. A man would pick up the phone and say something like: thanks for calling U-Haul, please hold. Over and over. I was on the phone for almost 30 minutes and kept getting the same behavior. Meanwhile this was an international call for me. I called back the next day 16 times and still they answer put me on hold and never come back. So I sent an email which no one responded to. A month later I came back to the States and went to their location. The gentleman that attended to me said my account was never closed bhe closed it and gave me the card for the manager and told me to call the next day. I called the manager, De-Anne, explained my situation. She put me on hold to check some things, came back and said they'd reverse the charges! I got my money back several days later. Overall, great service except for the money part and the horrible phone etiquette. I would recommend this location but know that the phone might not be the best way to contact them.
tokunbo a | Expérience généraleThe lady who works there only on Sundays went above and beyond for us.
Manuel G | Premières impressionsS.O.
Jennifer H | Premières impressionsKeep up the good work!
Jerome S | Premières impressionsRude customer service front desk
Juan M | Expérience généraleThank you ladies for your help. Both ladies were very helpful and welcoming. Both also demonstrated great knowledge of best available products to ensure an easy move.
CNAE P | Expérience généraleGreat storage and service overall. The only downfall is not being able to access the storage after office hours due to break-ins. Would be great if there could be an on-site security guard. Overall great experience!
Deandre C | Expérience généraleTheir employees were very nice and welcoming when we first arrived. As we unloaded our truck and into our storage, they went above and beyond to offer us cold water to beat the scorching heat. They also checked on us every now and then to make sure we were okay, taking breaks and staying hydrated.
LANDON P | Premières impressionsI have no complaints about this storage facility other than the prices keep going up. I'm sure that is to be expected.
Tina G | Expérience généraleD-Ann was great and very helpful when needing an office warehouse. Will be back to this location for the great service the manager provided!
Zoheb M | Expérience généralePaid for electric, only on for 12hr?. Class A RV, 6 batteries. $170 a month I feel should be 24/7. De Ann and staff were wonderful to work with. Been using this facility for 5 years.
Kenneth S | Expérience généraleNeed more than one employee working at one time for the wait time is ridiculous
Jamel F | Premières impressionsGreat Customer Service 😊
Angela S | Premières impressionsThe two gentlemen, who assisted us were very professional, helpful, and courteous.
LINCOLN P | Premières impressionsCustomer service was excellent
ADOLFO G | Expérience généraleThe only reason I am NOT rating this facility an Excellent is due to pricing. For a 10x20 non-climate controlled unit was $255. Way too expensive. I rented here out of convenience as I was selling my house and I needed something available and close by. This location fit the bill. D'ann is great an knows her stuff. Very helpful.
janet c | Expérience généraleI only have one issue and I was told uhaul by the manager that day that you do not provide a military discount. I was truly surprised to receive that information I normally do not patronize with businesses of this stature that do not provide a military discount please respond
Chester H | Premières impressionsStaff is always available, professional, and friendly. Helpful if you needed and hands off when you don't. Access gate always works!
CLAIRE M | Expérience généraleFirst and for most I want to say that the whole staff is awesome and was very helpful to me every time. But to D' An what an amazing person she is, y'all can't have a more wonderful and caring sole over the facility. I really Thank You So Much and Appreciate everything they done for me.
Keyantye M | Expérience généraleD'An is great, and her Team as well.
Charles A | Expérience généraleD-Ann is wonderful!
Tara H | Expérience généraleEmployee was very helpful and professional
Mashella C | Premières impressionsD-An Smith is the best such a beautiful Lady.
TROY D | Premières impressionsExcellent
Niein S | Expérience généraleThe stuff was great but especially D-an was the best customer service ever.. thank god for her PLEASE KEEP HER FOREVER 🙏🙏
ADOLFO G | Premières impressionsEverything is great.
christopher m | Expérience généraleManager was nice, she has good customer service manner. She reserved rv lot for me but lot not wide enough for my trailer so she chose another spot for trailer.
James N | Premières impressionsAs I am moving out of the area, soon, I intend to stop by the office and pass along some positive feedback to the Manager and the staff at U Haul South Stafford.....I've noticed that the office staff and the facility team have really improved, over the past year or so, at least (Perhaps they've been improving over a longer period, but I've at least noticed it over the past 2 years or so.) I've dealt with several of the staff, off and on, over the years and, especially over the past 2 years or so, I've just noticed that, to a person, they've all been especially courteous, helpful, and professional. (I've dealt with a lot of movers and storage places over the years and know that (1) this is not the norm for the industry and (2) this team is distinctive, in a very good way....You've got good people, they seem to be well-trained, have good work ethic, and have developed good customer service skills that will serve them well and serve the business well.....Just wanted to pass that along and say "Thank you" and "Keep up the good work". (Hope somebody actually gets this feedback.)
DON P | Expérience généraleD An and her staff are very easy to work with and are always looking for ways to help their customers.
Paul B | Premières impressionsDeann is a great manager, she has cleared a few incidents up for me personally dealing with staff and she is a great communicator. This review said 12/1 was my last day but in fact it was end of march I left before 4/1/2022. She assured me the record reflected that. Thank you for taking good care of my items!!
Chantel S | Expérience généraleMerci encore!
Angela G | Expérience généraleMy unit was broken into and I had to just accept not being compensated due to someone breaking into several storage units.
ANTHONY b | Expérience généraleGreat service friendly environment
TIMOTHY L | Expérience généraleThe location and layout of this storage facility was difficult to navigate. Someone should have called me prior to indicate that there was no climate controlled sections available.
ronisha h | Expérience généraleStaff were great
Deborah L | Expérience généraleThe gentleman that assisted me was extremely helpful.
MICHELLE P | Premières impressionsMaurice was great! I initially reserved a climate control unit thru the call center. Upon arriving to bring my things, I was informed that unit was not available. Although I couldn't get a climate control unit, Maurice worked something out to where I would be satisfied. Thank yall for all you do.
Shymira C | Premières impressionsI always use the uhaul place love the customer service
NAKEITHA H | Premières impressionsThe staff was extremely friendly and helpful but when I had a problem and had to speak with the lady who was the manager she was the most disrespectful rude person I had ever met in my life. I then came across a few friends who knew the exact woman i was speaking of and refused to use the place because of her. Get rid of her and the place would be 5 stars
Tasha L | Premières impressionsThe staff was very helpful and very informative thank you'll it was a great pleasure to work with you'll this is my place always.
Eddie M | Premières impressionsThe rates were too expensive when there’s a uhaul facility 1,6 miles with the same unit I was quoted 59,95 at this this location and the one 1,6 miles is 24.95.
Melisha B | Expérience généraleThank you so much Ms Diane and staff @ Stafford location for excellent service all this years.
ADRIAN G | Expérience généraleD-An Smith, went above and beyond to find a space for my pontoon boat with easy access. She was extremely helpful, and I rate her service excellent. Thanks D-An, Jeff Carothers
jeff c | Expérience généraleThe few issues that arose were resolved with quick thinking team members…. They were professional and helpful. Thanks , God Bless
pat s | Premières impressionsD-Ann is great and runs a great operation.
BRUSE H | Expérience généraleMy only negative experience was I only had it for two years and somehow my monthly price changed 3x. I went from $140 to $144 to $149. I believe you should give clients a longer fixed price.
Joseph A | Expérience généraleD-An smith is awsome
Angel M | Premières impressionsMy rv had the catalytic converter stolen end of 2020 . Taking over over a year to correct . I given only three months free rent. The rv been in shop over 10 months ., also each time going on trip the stall across from had trucks sticking out in the lane and reason why they had boat, trailer, truck in one lane. Complained plenty of times.
ZACHARY P | Expérience généraleThey had great customer service and was always willing to help
Brandon R | Expérience généraleGOD Bless!!
NONE K | Expérience généraleEvery nice and helpful staff
Marvan H | Premières impressionsGood place. Never had any issues in 2 years i rent here.
David G | Expérience généraleGreat job by staff. Great location for me. I will recommend. Adrian was great .
BETTY H | Premières impressionsThe lady was GRATE !
Ricky F | Premières impressionsOver all it was good. I had this unit for about 10 years. I had severe medical issues during that time and my husband of 38 years had recently died. I was unable to go there for a very long time. Recently I went there and had forgotten exactly how to open the door. The lady manager was openly agitated because I needed help. She made it obvious that it was a bother and I should have known better. Just a reminder, people representing a company have no idea what their customers are going through. Being patient and showing a little kindness when what appears to them we should know better, goes a long way.
LYNDA H | Expérience généraleI can truly say that the staff has been super nice. The issue I had kind of put a damper in my over all experience. I reported that the pull down door was not working properly to one of the staff members. He said he needs to report it to the store manager the was about a week after i got the storage. I gave him my extra key as he requested to have access to do the repairs. I move out on this pass Sunday the pull down door was never repaired. I've moved to cubesmart where when requesting repairs its immediately.
CARLTON J | Expérience généraleD-An Smith is wonderful. Always very busy, but kind, caring, cheerful and friendly.
Steve L | Premières impressionsJust have a little concerned about a few tears at the ceiling Of the unit I was reassured by one of the representatives for U-Haul there was no leak
Saritha C | Premières impressionsWasn aware ghi sax facility did not prorate when moving out early part of the month
BABY R | Expérience généraleAlthough we had some past issues! I was very satisfied!
Cornelius B | Premières impressionsA very wonderful experience and would love is this location again.
SANDI L | Expérience généraleThank you so much for the time that we needed. It was very well secured and very clean areas. We know where to go again when we need it . Blessings to all workers
Maria D | Expérience généraleII submitted more than one complaint against this facility. I paid the rent but the facility did not record my payment because of this I was locked out of my unit. The manager assured me that she would apply the payment when she return to the facility but she didn't . Then she locked the unit and my contractor lost two days. Of work. She also refused to give me my second free unit after I rented a one way unit. I f have filed more than one complaint but no one has reached out to address any of my concerns. I would appreciate someone taking my concerns seriousl before I do. I hope your company will address my situation ASAP. Thanks, Yvonne Anderson
YVONNE A | Expérience généraleLove these guys! Very professional. Highly recommend them!
Skyler H | Expérience généraleI appreciate the service I received, the manager was nice and accommodating.
Cheryl W | Premières impressionsPrices are too high
HAROLD D | Expérience généraleCleaner than some, very clean. Only thing truck hadn't been sanitized when brought around
BABY R | Premières impressionsHope was very helpful.
James S | Premières impressionsEveryone including the manager have been super nice and helpful. Made me and my family feel welcomed when we moved into our unit. Would highly recommend this U-Haul Moving & Storage of South Stafford to friends and family!
Jennifer L | Premières impressionsAwesome ppl and great customer service
CURTIS M | Expérience généraleHope was very attentive and knowledgeable! Made the process a breeze !! Thanks Hope !!
Hasan A | Premières impressionsThanks to d an Very nice costumer service , the best .
Alberto J | Expérience généraleIs very convenient and helpful
danny m | Expérience généraleVery upset because I called several times and spoke to various staff who assured me that I would get a call from the manager and I never did.After the Winter storm, I had an issue I needed resolved. The fees got very high but I had finally got the funds to pay but needed the help of the manager to finalize. I never received a call back as promised by other staff. I don't know what happened to any of my items at this point. It's been months and I'm still waiting on that call
LESLEY C | Expérience généraleI had a good experience with this facility. I would recommend it .
Valerie C | Expérience généraleMy card was charge twice and still no resolution
Claudia C | Premières impressionsCustomer service was over the top. Definitely love this location
CURTIS M | Premières impressionsThe person who checked me in said" we've been waiting on you, how was the storage space?" I told her it was perfect. She then said, " welcome to Texas." And gave me a hug. It was an amazing welcome. Merci encore.
Bonita W | Premières impressionsGreat storage facility and the manager Deann really knows her stuff!
MARY S | Expérience généraleI have never been more insulted. When I first leased the storage I informed DeAnne that I am an FFL holder (a LICENSED gun dealer). She gave me permission store my firearms in the storage. On the morning of Thursday June 10th my sons came to the storage to go over inventory which we do regularly as required by ATF. Well a few different staff members approached my sons and LIED and said firearms are not allowed to be stored and one staff member even told my sons that they look "suspect." My sons were scared, confused and offended! When my sons called me on FaceTime and I got on the phone with DeAnne and reminded her of who I was, she said it was ok. However the damage was done. No one thought to apologize to my sons or me. I am disgusted and appalled that this company treated/PROFILED my sons! I will be contacting corporate
Khalidah L | Expérience généraleHope was amazing!
Benjamin H | Premières impressionsD An is a hoot and is always a pleasure to do business with. Good luck with the freshly potted Flowers...........not! Bruce Smith
Bruce S | Expérience généraleD Ann was extremely helpful and fast and very friendly! A and she sure knows how to backup those big trucks!
MARY S | Premières impressionsD-An was very helpful
Miguel L | Premières impressionsAll good. Just what I needed.
ROBERT W | Expérience généraleGreat job no problem with my storage time
Gerald S | Premières impressionsD-An is wonderful!
Javier S | Premières impressionsMiss. D. We call her manger of this storage she is like family she will do All she can to help you out and to make sure you're stay be pleasant and your needs be taken care of she has. Truck's all sizes Trailer's hitches van's pick up Truck s large storages small storages and. Medium storage's spots were you can rent to leave your car. Truck boat, the grounds are very clean the vehicles are in Great condition no leak storages, they have all sizes of. Boxes Tape and locks and dolly s for your convenience and restroom for your convenience staff is very helpful and polite they have gate codes. Gate cards and remotes, for your convenience this is a great place to keep your keep sakes it's a. Trusted place to rent out.if you are in the area or outside the area this facility is a must see .Miss. D.is a Woman of her Word if she tell you something she will back it up. I will always go back for my rental experience Thank you Miss. D. May. God. Bless you and your. Staff. A. Mat.
Anthony M | Expérience généraleStaff was very helpful, informative and friendly. Place was very well organized and neat. Would definitely recommend this location to family and friends needing to move.
Elaine F | Premières impressionsI manger was awesome!
Laronda S | Premières impressionsStaff Went over and above expectations and helping me
ROBERT W | Premières impressionsD-Ann was excellent
Aaron D | Premières impressionsForgot to put the free lock in the storage unit other than that awesome . Mr Jordan was very attentive polite and super helpful . Thank you .
Mary E | Online Move InManager Ann-D & her Staff Luke, Hope, Jackie ,etc are Highly Professional, Kind, Expeditiously served us.Amazingly Fast, Compassionate Customer Service. We Recommended Family & Friends bec she very Knowledgeable & Excellent Problem Solver for All her Customers. Thk you All
DELCINA M | Premières impressionsWe loved the service that was given to us. The staff was very helpful and kind.
fage f | Expérience généraleD'An is great.
Barbara B | Expérience généraleBeen using this storage for last 5 years or more. Always felt my storage/storages was safe... I most definitely will use them again and again
SHARONDA R | Expérience généraleDeAnn, Jackie, and Jason were phenomenal to say the least. Because of my schedule I came in right around closing time and they took care of me. Very easy and always quick to pick up my call. Can not recommend these guys enough. THANK YOU!!!
ROBIN J | Premières impressionsD-An was very helpful and accommodating. I would definitely store my items here again in the future.
JOSHUA V | Expérience généraleNeed more camera
Michael B | Expérience généraleDeann was very nice she was very professional help me out when my house flooded.
Barbara B | Premières impressionsAshley was very helpful and knowledgeable. She offered excellent service!! I appreciated her taking the time to show me where our spot was located. The spot that we were initially quoted was not available but it seemed to work out in the end. I would highly recommend this company / location. Merci.
Cassie S | Premières impressionsD_An has a great customer service. Was very helpful with our moving. Luke was very helpful, 1 to 10 you deserved a 15.
bertrand l | Expérience généraleI will utilize u-haul moving & storage again in the future & have already began recommending y'all to my family & friends. Love the great & reasonably priced rates too !!
david J | Premières impressionsIt wasn't a horrible experience. My catalytic converter was stollen of my RV along with about 6 other people in the same day. The staff knew these type of things were going on there but no one told us about it in advance. In some way I feel they allowed it to happen because it could have been avoided but no one gave us the heads up. It was all about getting the money each month. Staff was ok but just not informative. Too many trashy people using the place. No security.
Anthony A | Expérience généraleThe gates were frequently not working, pot holes everywhere, people sanding cars near expensive RV's, poor lighting, hassle to get management to make improvements. Definitely not worth the amount I paid.
Patricia J | Expérience généraleSamantha did outstanding job throughout the process.
BRUSE H | Premières impressionsNo Hassles!
ANTHONY I | Expérience généraleKeep up the good work!!
william b | Expérience généraleI had a unit for 16 months and each time I was on the property, it was clean and the staff very friendly. The Manager, D'an, is professional, pleasant and very helpful - excellent customer service. I was very satisfied with my storage experience at Stafford U-Haul.
Trish G | Expérience généraleThe customer service at the Stafford storage facility was awesome. My unit that was reserved was not available and they made sure to accommodate my need. This meant so much to me after having a bad day prior with my Hire A Helper movers not show up or call me.
Sherita S | Premières impressionsYou have this dated for 9/23/20 for move out. I did not move my RV from your facility on 9/23/20. I came in on that date to check on my RV and it was stolen.
Troy H | Expérience généraleWe were told when rented the spot there were going to have several camera set in the back that they would see any usually active going on ? What happen here? No camera in the back at all !
Randy L | Expérience généraleUhaul runs a very good operation. Glad I selected them for my move.
Ted C | Expérience généraleExcellent customer service Quick and easy process
Terrie B | Premières impressionsDeanne is absolute best. She is always so kind and helpful. She made last minute accommodations for me with a smile. I could not have asked for a better experience with Uhaul. Out of all the times I have moved and needed storage, no matter what part of Houston I'm in, I always only use her location to store my things because of how kind, warm and welcoming she is.
JASON B | Premières impressionsFriendly and helpful.
Nancy S | Expérience généraleMoving is not easy and unloading your stuff for a couple hours can make you weary, but D-An and Jessica went out of their way to make this a great experience! When we were exhausted, she offered ice cold drinks for all of us and went over and beyond our expectations! They drove up after hours just to check in on us! It was such a treat when we were worn down! The units were very clean and fairly accessible with carts available to help in loading. I will recommend this place to anyone needing storage or moving services!!! Thank you to uhaul for making this experience as good as can be!
Dolly T | Premières impressionsThe Stafford office has the friendliest and most helpful people running the facility. Extremely accommodating. I will consider this facility for all my future storage needs and U-Haul for all my moving rentals.
Ted C | Premières impressionsPeople who care about people Your staff at u-haul are amazing Thank you for hiring people like that
Nicky M | Premières impressionsWell run facility with good employees. Also the moving company that is used there is excellent.
Tim G | Premières impressionsStaff very attentive and helpful to the needs and questions of the customer.
James H | Expérience généraleD ANN WAS VERY HELPFUL AND POLITE.
Kenneth S | Expérience généraleThe manger Ms.. Deanndra was a super nice lady always with a smile always enjoy having conversations with her. Her staff was as well very nice . Merci
TERESA E | Expérience généraleThe manager was very helpful.
Daniel G | Premières impressionsDeann and her team go above and beyond the call of duty I know them all and each one has been more than exceptional
Leah S | Expérience généraleGreat experience and staff.
Trung V | Premières impressionsI was pleased there were no surprises when the time came to vacate, a small cleaning fee and we were gone. No drama at all.
Stuart P | Expérience généraleNever disappointing dealing with the fine folks at this location. Choosing this facility was a choice I made do to prior experiences I've had. The people there are always there to help you
Thomas M | Premières impressionsAlways thorough and professional. Enjoyed doing business
Linda K | Expérience généraleCan't say enough good things about them .. A great place to have your storage Thanks, Broussards
Paul B | Expérience généraleThe staff were very friendly and professional. Thank you, D-an and Jessica.
Robert b | Premières impressionsShe was very nice and helpful and kindhearted
armani e | Premières impressionsI was very pleased
Rodney C | Expérience généraleThe facility is clean and secure. Cameras everywhere. The staff is courteous, well-informed, helpful, professional --what more could you ask for!!! It's a great choice.
Carol E | Premières impressionsAucun
SAMUEL L | Expérience généraleI had a climate control storage for about 5 years. Everything from the facility to the staff was awesome. Definitely recommend and will use them again in the future for any storage needs.
ANA R | Expérience généraleConsidering I had a $2000 4-wheeler disappear out of a enclosed cargo trailer underneath an abundance of security cameras, I would not recommend this facility to a friend.
Darren W | Expérience généraleWe have used them several times with college kids back & forth to campus and apartments and such. D-An is always so helpful and great to work with! She is awesome!
Kristen M | Expérience généraleThis was a much better storage facility than the first place we used
Donna W | Expérience généraleAlways greeted with professional, friendly and efficient service
Mashawna L | Expérience généraleFriendly Staff. Clean Unit.
Valerie C | Premières impressionsI asked the manger D'Ann for 4 more days a week before due. Closing was delayed,so the tile man didn't have enough time to complete the job. She said I had to pay awhole month for 4 days morepoor CS
Sharese J | Expérience généraleGreat people .
Carl M | Premières impressionsEveryone was very helpul
Una E | Premières impressionsMy experience was fantastic. The staff was super friendly!
chanell m | Premières impressionsAdvised the computers were down and would contact me the next day. I was contacted and storage contract was completed.
Bozie G | Premières impressionsThey are SO great! Very helpful, competent, and friendly, I am a repeat customer, and will stay with them as we move kids in & out of college apartments. Fleet is clean and well maintained.
Kristen M | Premières impressionsStaff Was great. De Ann worked with us through multiple truck rentals along with our storage needs. Thanks for great service
CHRISTINE A | Expérience généraleThe staff is very friendly and very helpful. I'll be going back to them if I need storage or rentals again.
Anonett F | Expérience généraleEmployee very knowledgeable and helpful.
michael w | Premières impressionsThe staff were very friendly and the facility was clean and very accessible to where I live. I would highly recommend this facility.
Bonnie H | Expérience généraleN/a
MARCUS F | Premières impressionsVery nice facility. Clean lot, clean bathroom, etc.
Kenneth N | Expérience généraleThe representative named Chad was such a friendly and knowledgeable person behind the desk. He guided me threw the whole process easy and fast. I was in and out in minutes.
Steven R | Premières impressionsGreat service, convenient, easy to work with
Cynthia N | Expérience généraleVery very outstanding place to store your belongings you have a card where u just swipe it and enter anytime you need to the units are very clean and Leak Proof the staff are very friendly helpful
Anthony M | Expérience généraleVery good experience with Uhaul on both ends of my move.
Kevin W | Expérience généraleLady D and staff were so helpful .i would return.and refer others
Akisha D | Expérience généraleN.D.
Kirstin O | Premières impressionsStaff was nice but I was very alarmed/disgusted to observe their manager D-An being verbally abusive/berating her staff, particularly Leonard. He was clearly mortified but was respectful in response.
Sarah D | Expérience généraleThe manager D'Ann has the personality and courtesy for her job. She is very professional as the other staff. This is the most professional staff I've met & I've rented a lot from U-Haul.
RUTHIE Y | Expérience généraleGood people working there.
Larry P | Expérience généraleD-An is fantastic, incredibly helpful, and a pleasure to work with!
Ingrid H | Premières impressionsYour service is excellent. Courteous and very helpful. My husband and I feel secure leaving our property in your care. Merci.
Inez P | Premières impressionsD-An is my IT
Brenda V | Premières impressions.
DOUG F | Premières impressionsThe manager and staff were always friendly and helpful.
David P | Expérience généraleVery professional and helpful, I probably will be using this location for as long as I need . ..
Martin E | Premières impressionsI enjoyed you while I was, a customer. You are great. God bless
Rodderick S | Expérience généraleVery accommodating
EBONI D | Expérience généraleBrandon was very helpful n apologetic informing us he wasnt accepting small trailors. I was NOT HAPPY with news. Very inconvenint goin to other spot next day! Poor corp instrction amngst UH locations
Tina C | Réservationna
MAURICE S | Expérience généraleIt was there job to up sale me, but after the third time that I said NO they still continued to try, not cool. I asked for my refund since I wasn't able to use UHaul, and it turned into an argument.
Carlos P | Expérience généralefriendly service
C E | Expérience généraleMs. De Ann and Staff are a great team... always willing to assist
Willard M | Expérience généraleD-Ann is an amazing lady. She is a straight shooter but kind and customer focused. She is the jewel of Stafford UHAUL. It was and always is a pleasure to work with her. Thank you for your service!
Kevin J | Expérience généraleMerci!
Hattie M | RéservationMs Ann Smith was very helpful and provided great customer service
Jermaine C | Expérience généraleExtremely unorganized and had issues working the computer. I tried to upgrade to the next size of 10*15 and after I measured it was told that even thought he measurement were 10*12 i was wrong.
Robert M | RéservationNever had any issues with this facility.
Raquel H | Expérience généraleTheir customer service and willingness to work with me and help me in everything I needed is well appreciated and excellent. They were very helpful
Rudolph P | Expérience généraleThis was a U-box move. My belongings were moved from California to Texas. From the beginning to the end all the staff and delivery drivers were professional and polite. Not one item was broken. GREAT
Cindi H | Expérience généraleNice facility. Friendly and helpful staff.
JAN L | Expérience généraleExcellent emplacement!
ranessa d | Expérience généraleDeanne was very nice and helpful.
Seble W | Expérience générale