The team member that helped me could not have been more helpful. Your business model works well for me. Your price is reasonable. I sure appreciated the person that checked me out and I got lucky and he helped me unhook the trailer. Great person.
Lane LCustomer Reviews for U-Haul Moving & Storage of South Topeka
Testimonials From Recent Customers
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Retrieve cameras should be installed in all trucks to aid in backing up. My rental did not have any form of this which made backing up difficult . Pads were not placed in my rental truck which was inconvenient.
Jennifer TProviding a long term parking area where a customer can leave his or her vehicle while renting a truck, would be helpful.
RIGOBERTO LService was friendly helpful fast and professional
Alexander RThe employees and management are very rude and unprofessional.
Maria OWhat can you do to improve? Not much. Staff was helpful and informative. My rental was processed in a timely manner. Very friendly. A very pleasant experience.
PAUL LWe have had a great experience with U-Haul. I really appreciate the climate controlled storage. All employees are very helpful. Thank you, Sherry Lorenz
Sherry Lguess a bench out front would be nice or a sm indoor waiting area
Josh sHelpful
Karl RLoved working with the manager (I'm pretty sure he was the manager). He was dealing with some personnel issues and he and I had a brief discussion as he hooked up my trailer. I totally appreciated his attitude and the discussion we had about work ethic in general.
William BGreat Job
Steve CDon't refuse to rent equipment to customers because they are going to rob you without provocation
Joseph GThe manager Garett Martinek was very helpful.
nicole p | Premières impressionsThe only problem I had was trying to check it back in I dropped it off at 9:36 pm and my receipt said 11:45 pm the app didn't work for me.
Debra JThey checked the tire pressure when a sensor was bad. Great peace of mind.
Russell TThe price was right and the customer service was exceptional.
Kirk SThe indoor storage area was ALWAYS well maintained and clean. The temperature was comfortable. My move out day was excellent, and the associate made me feel comfortable in knowing that my account would be taken care of and closed out.
roger s | Expérience généraleThis location failed to provide the extra equipment in the truck when I left then proceeded to charge me more because I exceeded miles… because I had to drive back to the store due to their mistake. The truck was very old and not well maintained. The passenger door did not close completely causing a very uncomfortable and loud ride. And lastly it is extremely annoying trying to estimate how much gas i will need to return with 3/4 tank. Just rent it out full so it can be returned full.
Samuel FThe associates were very rude and not at all helpful
Karthikeyan CI can't think of anything to improve.
mark jI've rented from U-Haul now at least twice within a two week span. Previously, I neglected to rate my service in hopes that at some point I'd find that the bad customer service I experienced was a glitch and maybe I caught them at a bad time. I continue to use this location only because there aren't very many options available. One other location I used had very unconventional hours and extremely limited services available. To be blunt the U-Haul store at 3825 SW Topeka Blvd in Topeka KS provides some of the worst customer service experience I've ever encountered. They were impatient and put off by any questions you might try and ask. Both their body language and their answers seemed to be delivered so you as the customer, clearly understand how stupid your question was. I was then perturbed by being told I needed to buy a lock "U-Haul requires" that I have for my container, only to find the same type new unopened lock set in my storage compartment. Thankfully we were able to resolve this and they provided a refund. My last visit, admittedly, was during a high stressful system outage. And although I continued to express my understanding and willingness to patiently wait, (having dealt with these type situations before), the desk workers seemed to lose all sense of professionalism, poise, and confidence. They made clear how uninterested they were in any information you might provide about your order. I can understand how my emailed order confirmation/receipt wouldn't help in a situation like this, but they were just tactless and dismissive. As a military member, I'm quite adept at working with difficult people and situations. But I just think unless this is a company-wide issue due to the hiring and performance feedback practices, corporate maybe should get a team out there to do some serious basic training in effective customer service and professionalism.
Aaron ROnly one associate working counter with long line waiting to be helped? Hire more staff.
richard pThe rotors were severely warped on the truck we rented.
Gregory BGreat service. Everyone was friendly.
STEVEN FIt was excellent!
stan aThankx for the help !
Dino VAll good
Willis V | Premières impressionsChange the attitude of the female African American employee. She is sullen and gruff with customers. There are other places to rent from
William ZI am not sure who the lady at the store is who does the contracts and things, but she's very rude. Doesn't have good customer service practices.
susan sVery nice and helpful staff.
Mike RThis comment has nothing to do with the representatives who assisted me, who were indeed awesome, but there was a indication in the truck (I believe from the manufacturer, NOT the representatives at the store), that said to turn the motor off when refueling. Which I did have it off. As a result, I put almost a quarter tank more of gas in the truck than was needed to have it register where the gas hand was at when ai obtained the car. It appears that when the truck starts up, it moves the gas hand a bit more to the right, and as a result, I put more gas in the truck than I needed to.
CINDI OFriendly staff. Very efficient.
Kevin BI do have to express that I was not happy with the high cost of the climate controlled units. However, after years of storage, there was not one note of any pest problem...not one; this reeled me back in on my cost issue. Though most of.my items are not worth much money, the sentimental value they hold couldn't be higher. Thank you UHaul!
Mikol Z | Expérience généraleEveryone was great! General Manager Garett Martinek was excellent and very helpful!
Sherry GGarett did a great job installing the hitch and wiring and was very nice to work with! . There was not a place to connect the 7 point plug to the bumper area so he went above and beyond and did a fantastic job of making one and I am very pleased with it!
Steven WEmployee was gruff and not friendly at all.
William Z | Premières impressionsYou guys are great I love the climate control storage units I would definitely use this again!!
Velisha C | Expérience généralePersonnel amical.
Mike SThe truck was hard to get into and uncomfortable to drive. The people were great.
kevin hCheck out took a long time. We originally had a bigger unit reserved that would fit all our stuff. When arriving it was apparently double booked so we got a smaller unit. We had to get rid of our couch since it wouldn't fit. We had to pay a higher price too since it was climate controlled but we were told that's all that was available.
Tyler S | Expérience généraleThe people there were very helpful and courteous. However I felt like I was not told what to expect on the other end. There was some damage on the car dolly which I would call normal wear and tear so I did not think much of it. The damage consisted of some scratches to the paint and cracking in the fenders where they bolt on to the frame. The car dolly worked as it should and we had no problems with it as we pulled the car from Topeka Ks. to Sunset Ut. The problem was when we were returning the unit. See below.
mickey aI have not moved into storage unit
jon j | Online Move InI rented the large 26' truck for 24 hours. The staff was friendly and helpful. The truck was clean and in excellent condition. I will rent from this location again.
tim uHad 9;00 appt, but no one there todo the work
dale bcouldn’t add no one when i had emergency surgery
DENISE M | Expérience généraleMy storage door was broken the entire time I stored my things there. I was told repeatedly it would get fixed and yet it never did.
ASHLEIGH D | Expérience généraleMerci
chris tThe truck had almost 200 000 miles, the drivers door had pieces ripped off where you couldn't shut it unless you rolled the window down manually. It was one of the worst I've ever rented, but the guy at the facility was very wonderful. I couldn't use the app because your people running the app wouldn't let me because I had an out-of-state drivers license and they kept wanting other people to verify who I was and it was a big pain took me over 30 minutes and then ended up having to go inside and have the guy rent the truck. Never had so much problems with your app. He said sometimes the agents are difficult to deal with on the app, and I found that to be extremely true very very disappointing will never use your app again .
Rebecca BThank you to Aric at Clark and Sons and Garrett 🌻
Maia F | Expérience généraleEveryone was very nice and helpful.
timothy gNice staff
Edward WI'd never rented a storage unit before, and had trouble gaining access. Staff were very helpful in explaining and showing me what to do.
John M | Online Move InI am very disappointed with the reservation process. I have rented multiple trailers over the years and am always able to return to a different location. The app's failure to easily explain the trailer must be returned to "my local dealer" more than an hour away was frustrating. The inability to make any concessions was even more disappointing. I hope to not need a trailer rental from u-haul again.
Daniel Wstaff did a good job taking care of our needs during this rental. Merci.
Karl GQuick and easy process. Everyone was very friendly and helpful. Would definitely recommend them.
diane BThe owner accused me of stealing his truck before I ever took it I wouldn't recommend you hauling anybody and they overcharged me after I called them and told them I'd be late with the truck and they told me that was fine I want a refund U-Haul sucks
Cindy BTran your workers be more Nicer to the Customer and and no your Job very good 👍👍👍 but it's a very good place to go to 🌻🌄🌐💫💯✨🗽
Dennis WGreat service check in and out.
THOMAS MThanks for an easy and informative move in!
DANIELJOSEPH C | Online Move InJust make sure customer has everything that goes with the hitch. I had to return because I wasn't given the ball and pin. Otherwise excellent customer service!
Mary JHorrible horrible from start to finish and cost us way more than we should have had to even pay!!
Amanda CAll in all I had a great experience with them. I have never had a problem and they always were able to work with me when I had a problem. A shout out to Garrett and his crew there, they are great people.
gary m | Expérience généraleThe truck was in bad condition. The driver side door would not seal correctly so the noise in the cab was very loud, the padding in the driver seat is worn down so it makes you slide to the center of the truck. The door on the box was extremely hard to open and close the ramp latch would not work properly.
Rusty CKeep up the good work.
Nader SQuick service
James HIt was very cold when I picked up the truck. The door seal on the passenger side didn't fit and fell off and we had to install it. The loading door had not been checked and if we hadn't checked it before we left the lot we wouldn't have been able to open it. It required a large hammer and deicing spray. It was mostly clean and since we were only in town and only 30 miles total it did the job.
mike cAll was done quickly and effectionately by the employee happy with everyone and everything accomplished at the Topeka location
GARY BDespite bitter cold and snow the truck was cleared off and warmed up for us. When we bought the truck back we had immediate and friendly service.
Chuck HPricing is much higher than facilities with the same security, and climate control. I was paying $165-$185 for a 10x10threw U-haul and with my new storage facility I am paying $120 for a 10x30 which is way more than enough room for me so now I get to share with my sister which leaves me paying $60 bucks we both have more than enough room and it's still locked with video security and it is claimant controlled.
marsha c | Expérience généraleI have rented from this group for years. They are always helpful and quick! Joseph does a great job!
Alice D | Premières impressionsEverything was great tell after money was remove after I came in two times to close account. Money has still not been placed back in account.
timothy r | Expérience généraleJust exactly what I needed while I was transitioning my office from one building to another. Staff was certainly helpful, plus the price was competitive.
good F | Expérience généraleMrs.Jones sure went above and beyond to make sure everything was explained correctly and well and I left very satisfied I will continue to recommend her and uhaul to friends and family!!!
cathrine j | Premières impressionsNo one answered the phone ever no matter when I called the whole time I rented
Derek G | Expérience générale.
Thomas W | Premières impressionsIt was so clean, easy to access, and had carts to help move teams in. Very nice.
domonique r | Premières impressionsVery nice staff!!
richard g | Expérience généraleEveryone should be required to drive a large truck! They would be more patient with people trying to drive one for the first time! But great service.
christine b | Premières impressionsVery pleased all the way!
Joyce B | Premières impressionsThe truck transmission gets stuck and that caused me to use extra gas. Very scary for me
Charlene T | Premières impressionsEverything was great until the rent for the unit kept getting raised and we were told it was because they were full and needed people to move out because they were renting too long
Joshua M | Expérience généraleI will go back to use it if I ever need too ... Employees treated us so good there adittude was very good beyond amazed with everyone ❤️
Brenda P | Expérience généraleThe staff was absolutely amazing!! Best customer service I've ever received!! I highly recommend U-Haul for all your moving and storage needs!
MELINDA S | Premières impressionsGarrett at the SW Topeka Blvd. location in Topeka was fantastic in not only getting me set up in the storage unit on sight but adjusted mileage in knowing that I had to move home and office in two separate locations in both cities! U-Haul definitely made my move easier
Denise J | Premières impressionsPlease give access after hours to units
Brian E | Expérience généraleUHaul Staff was so helpful securing a last minute truck and rental unit. A unplanned move was stressful and UHaul stepped up making everything just a little easier
Robin L | Expérience généraleVery helpful staff!
Kaitlyn J | Expérience généraleThe staff is always friendly and helpful.
Katesheius A | Expérience généraleAs always Garrett runs a tight ship and the employees are more like family who are more than helpful in fixing me up.
Jay G | Premières impressionsUnit was already rented out had lock on it they had to find me a new unit
Mike H | Online Move InExtraordinary convenience and helpfulness. Nothing but praise for management and staff. The indoor facility ( auto doors, carts and sterling appearance) made our move out of storage very easy despite the cold. Highest marks. Nice people
George R | Expérience généraleStaff very friendly an helpful.
Lisa W | Expérience généraleGood customer service at front desk and quick process.
Rhonda K | Online Move InOnly thing I wish was that if you didn't use the facility for more than 5 days, that you would get at least a partial refund. What i had to pay for 4 days is really steep.
April D | Expérience généraleMe. Garett Martinez, went out to assist my family that was not quit sure how to use the key card and helped with directions to my storage. I appreciate that he took the time to assist without murmuring or complaining. Thank you for great customers service.
brenda p | Premières impressionsThings were broken up in the truck poor lighting could not see anything on the road at night bad lighting thumbsdown
terrence h | Premières impressionsManager was always helpful and efficient when contacting about an issue. Thanks for all your help.
Sandra C | Expérience généraleAn attendant gave me some to hold my hood down.That was so kind
rachael d | Expérience généraleGarrett really knows his stuff at this facility. I wish every business had the leadership this man has with his staff. Great job!!!
Jay G | Expérience généraleThe employees were rude and understaffed. I was ignored and actually had to stop a lady to help me.
Sharon M | Expérience généraleI rate average because when I have rented from there in the past everyone was friendly and very helpful the last couple of times I rented from there was not very good. Two times ago I rented a storage unit and as we were moving our stuff out we found the unit had leaked,fortunately nothing was ruined. When we got everything out someone came out to see if we had cleaned it out including sweeping the floor it was cleaning swept and the person told us we were going to be charged a cleaning fee because it was not cleaned, I told her the unit was clean and maybe she should get glasses. Never got a cleaning fee charged. This last time Odella(I believe is her name) smoked when we got our turn in line, she asked if we had a lock and I told her I had a square Master Lock,she told me I could only use a round lock,when I checked the lock prices the locks hanging there were nearly $15. I told if I needed a round lock I had one or would buy one elsewhere yours were too expensive,I did have one from my previous time. My daughter was using the unit and was paying on time. When daughter checked out of the unit I started getting charged each month for a unit I assume they thought was still rented by me. I refused and still refuse to pay for a unit that has not been used and was vacant since April (?) If I ever move back toTopeka depending on what storage units are closest to me will decide where I store my property. I have used U-Haul South Topeka for many years but my last 2 visits have not been good. Thank You.
TERRY J | Expérience généraleGood place yo rent from.
DAVID F | Expérience généraleThe young lady that helped me with my needs of a storage unit and checking in my equipment was very friendly I give her a 10+ on customer service .
Cheryl F | Premières impressionsI really like the extra security.
sondra r | Expérience généraleEven though I do have unresolved with extra account charges, the overall length of service use was reasonable, convenient & customer reps were always helpful when required.
JENNIFER S | Expérience généraleOnly complaint is cost of unit ... For a company as large as uhaul I would expect they would make prices more affordable....
Heather G | Expérience généraleThe staff was very nice.
April D | Premières impressionsI had too double up on my payment and I and on a fixed income
De a | Premières impressionsThanks for being there for me when I needed it to store stuff when I couldn't keep it in my garage thanks for all that you guys did at U-Haul
steven m | Expérience généraleI like the ease of access the downside is your price is on the high side.
TODD B | Expérience généraleTopeka facility has great customer service. Met the boss and worked with customer associate Avery great service.
William N | Premières impressionsRight after my unit flooded, the worker on duty said yeah it floods around that area and I was not told that when I rented the unit, after this incident the price of my unit went up. All the rest of the times for checkin, checkout, other visits with employees went well. Just did not get a very good attitude from one employee, and not told about a common problem with that side of storage units.
anthony p | Expérience généraleExcellent experience with the staff and this location. I've stored with U-Haul before and this team were very customer friendly and helpful Thanks
Evan S | Expérience généraleVery good.
Angel Y | Expérience généraleNa
Angelia B | Premières impressionsRequesting a free month based on length of time in the rental.
Michelle L | Premières impressionsSuper easy to get started and super simple to close it out, too!
Tanner R | Expérience généraleMy auto pay kept messing up and I would get emails saying my payment was late.
Sherie W | Expérience généraleThe staff was pleasant and very helpful
Kenneth T | Expérience généraleLove that the space I used was climate controlled.
KIM C | Expérience généraleEveryone was more than willing to help and even extended my drop off time for everything.
Joshua H | Premières impressionsSo clean and worth every penny!
Madison M | Expérience généraleI canceled the storage unit so I cannot rate my experience. Buy everyone was very helpful and polite.
Pamela R | Expérience généraleAftet driving for two days an all the trouble we had,they were very kind an helpful
Anthony B | Premières impressionsI been dealing with the guys for years keep up the good work fellas
BRIGITTE C | Premières impressionsEverything in unit ruined by mice and dead mice and poop
Allen W | Expérience généraleGarrett was awesome. Very accommodating to our circumstances. Appreciate everything he did for us. Thank yiou
Jim H | Expérience généraleStaff in Topeka was incredibly professional, knowledgeable and kind.
patricia h | Premières impressionsInvested with roaches and mice all my stuff is messed up, so mad I didn’t get the insurance thinking everything would’ve been okay and now having to pay someone to come get mice out of my house.
Lanyia J | Expérience généraleThe staff was fast friendly and quick it was a good experience
BRIAN G | Premières impressionsWe really appreciated having the first month free since we rented a trailer to move our furniture. The facility was very clean and access was easy. We'll definitely recommend it to friends and family.
Angela S | Expérience généraleGarrett Joseph and Dell are the most friendly and helpful team I have every experienced at U-Haul and for that matter, most any where else! The best personalized service and excellent overall experience for this customer!!
Kenneth S | Expérience généraleIn my opinion you cannot find a better place for moving or storage.
Melissa G | Expérience généraleBest storage facility I have ever used. Extremely friendly staff and nice, clean storage unit with all the amenities to make your move easier.
Karen W | Expérience généraleJoe has assisted me numerous times and is always helpful and professional.
Mark A | Expérience généraleVery helpful and friendly.
Adam D | Premières impressionsGarett and team are outstanding to work with. We had a great experience there.
Darrell C | Expérience généraleFriendly staff and well maintained facility.
John H | Expérience généraleGarrett is an excellent leader. I recommend your store to all my friends. Very good. Thanks, Robert Tomlinson
Robert T | Expérience généraleMy only issue was there were roaches in my unit that I know I did not bring in with me. I would assume they came from a neighboring unit since it looks like they are all connected above the walls. We were already planning to call an exterminator for our new house, so it isn't a big deal to us, but the neighboring units may need to be bug bombed
Victoria M | Expérience généraleFriendly helpful staff
Robin L | Premières impressionsSouth Topeka is the best U-haul team and experience ever. Completely impressed with the customer service and professionalism at this location. Garret, Dell and other…! U-Haul website functionality has come a long way as well.
Kenneth S | Premières impressionsGréât Expérience Overall. The facility is clean and easy and staff is knowledgeable and helpful with my questions. Merci!
Seth B | Premières impressionsWill definitely use in the future!
Gervase M | Premières impressionsGarret is always accommodating and great to work with! Will definitely be back!
darren C | Expérience généraleManager was very helpful and kind!
BARBARA J | Premières impressionsThe manager Garret caused me a lot of aggravation & money! He has a nasty attitude & is unprofessional! I won't be going to that facility again! I'm 72 & have been using ONLY Uhaul for SEVERAL MOVES over the years! I will say this is my FIRST COMPLAINT! KUDOS! I will continue to be a UHAUL FAN!
Glennette S | Expérience généraleI used the location several times and was very pleased with their services.
Denetria M | Expérience généraleThe staff was very courteous and friendly very well spoken and versed and knowledgeable the units were very clean and I was called twice to let me know that my lock wasn't on properly knowing that they did walk throughs I was very pleased with my storage and the service I received.
laura w | Expérience généraleStaff were friendly and helpful- I’ve never had a storage unit before and would definitely recommend U-Haul.
Carrie D | Expérience généraleVery helpful and knowledgeable and resourceful
robert b | Premières impressionsWe had someone that helped us and she was very use and didn't put our information incorrectly. When we came to pick up our truck the we reserved we could because they said they would t rent to us and wouldn't explain. We called and they said we had a fake email that was put in and it set off red flags. If she wouldn't have been so rude and worried about other things then us waiting around for over an hour could have been avoided. Everything else and everyone else was fine.
aishintis s | Expérience généraleI've done business with Uhaul over many years & UHAUL STAFF ROCKS! Kudos! THANKS!
Glennette S | Premières impressionsThe staff was very helpful and friendly. The facilities exceeded all expectations as far as lighting and cleanliness.
Glen M | Expérience généraleGarrett and the Staff were awesome. Always great to work with!
Taylor h | Expérience généraleGreat staff, great facility!
Glen M | Premières impressionsNo complaints, my things were safe, I could access them at any time and setting up for monthly fees was easy to do and cancelling, once I no longer needed the unit was also easy to do
damilola a | Expérience généraleRented the truck in Houston Tx and came to Topeka Kansas with. No problems. The people were friendly and helpful. I will definitely use Uhaul again.
Robert H | Expérience généraleThank u for all yr assistance. Have a blessed rest of the day.
carolyn b | Expérience généraleI reserved my unit on 9/4 - I went in to get my unit in Oct as indicated on my reservation and they didn't have one of the units I reserved, and the price was more than what I quoted on my reservation. They gave me two smaller units almost next to one another, 2 free locks and a month free. However none of this worked for us. We needed the unit we reserved. We returned the locks and were not charged anything. The staff was helpful and tried to accommodate us. We had to scramble to find another facility for our storage at the last minute as we sold our house! Very frustrating.
Cara P | Expérience généraleEveryone was super friendly. Even the lady who cleaned the general areas. I encountered her a few times.
jen r | Expérience généraleGarrett and his team did an outstanding job for me. I will always use this rental place and equipment for all my needs. I will pass along my experience to others. Thank you for taking good care of me. Bob Tomlinson
Robert T | Expérience généraleGarett and Oradela were very helpful and personable. They answered all my questions which made for a relaxing experience. I also want to thank the gentleman who inspected my truck when i returned it. I did not get his name, but he is another example of quality customer service. The facilities are clean, well maintained and the security for the storage area is impressive compared to previous storage places I have used.
Timothy L | Premières impressionsI had no problems with my storage it was very convenient and I could come and go when I needed to the staff was really friendly in help me with anything I had to have so if I have to use u-haul storage again I would recommend it to anybody
Marvena B | Expérience généraleThe staff were all very friendly and helpful.
Maureen L | Expérience généraleSome how my outdoor unit sustained water damage. This created an environment where my things became moldy. Upon moving and unpacking my things I would say about a quarter of my things are ruined due to mold.
Dolly G | Expérience généraleThese people go out of their way to help. I rented a 20' truck they gave me a little better deal although I felt the extra mileage and after hours serve fee should not have been added to my bill. I was asked estimated mileage I quoted about 200 miles, I was told I was given 150 miles free. I drove 171 miles. That I did not argue about so much. I was informed when I called about the extra charges ,that there was an after hours service fee. That sounds (in my case) s bit ridiculous. The truck was supposed to be returned 5/12 at 11 a.m I returned it cleaned out on 5/11 at approx. 7:30 p.m. when I rented the truck I was not informed that I could have gone online to U Haul .com and check the truck in myself or return it the next day at the time it was due. Because they checked it in on 5/12 at opening time they charged an after hours service charge. I would encourage any one to inquire about the check on if you are not sure they explained. I am sure it was just an accident in this case and it seems to be a new policy.y charges should be waived. But either way I have rented from this store nervous times in the past and I get the best service than any other place. The customer service here is very polite and understanding. I highly recommend this store if you are planning a move,local,long distance,one way or round trip. There may be less expensive rentals but you won't get as good of service or anyone going out of there way to help make your moving experience better. I called them before I posted this comment and was informed they would waive the after service charges because of them not informing me of new policy.
Terry J | Premières impressionsVery accommodating & helpful!!
Jayson M | Premières impressionsI could never get in touch with the office without physically driving there. Emails and phone calls were never responded to.
Jennifer J | Expérience généraleThey acted like they couldn’t help with anything , being rude , place not cleaned well
iyonna p | Expérience généraleOnly my space rental shows on my account. It doesn't show my vehicle rental so I couldn't do an after hours return
Lori H | Premières impressionsU-Haul has always been my go to place for truck and storage rental. The staff is great!!!
Jay G | Expérience généraleWonderful experience. I have used the storage facility twice and been very pleased.
Susan K | Expérience généraleGreat service uhaul. In the future, I will order uhaul later thank
Hiram G | Premières impressionsThank you for a wonderful experience.
Michael M | Expérience généraleExcellent customer service
Jason K | Premières impressionsExcellent staff
Jodi B | Expérience généraleThis location helped me out a lot when others gave me the go around to get more money out of me
Kimberly W | Expérience généraleI cannot determine which is worse....the loss of my property due to the lack of pest control or the inability for the general manager to return phone calls. Staff at the store aren't helpful either.
Polly H | Expérience généraleGreat staff very knowledgeable and friendly.
Lonnie K | Expérience généraleThis is the best uhaul staff I have ever worked with. They friendly efficient .
Lonnie K | Expérience généraleGreat customer service! The employees were very informative, professional, and efficient during a very busy time.
Amanda K | Premières impressionsGREAT. I appreciated the pest control that was placed in the unit. The temperature controlled unit was perfect for my needs. All employees were very friendly and attentive. I will always use U-Haul
Carolyn L | Expérience généraleEasy to work with
Cynthia D | Expérience généraleThey have always been very friendly with me and made sure I was taken care of.
Bob M | Premières impressionsThey are here for the customers needs. I my u haul.
STEPHANIE B | Premières impressionsEveryone at this site is top notch. Thanks!
Darrell C | Expérience généraleVery nice staff.
mark h | Expérience généraleGreat and friendly
Matthew C | Premières impressionsThey did an awesome job and helped me out majorly after I lost my house in a fire! Amazing people at uhaul! Merci.
antonio r | Premières impressionsThe store help is excellent .Management above the store level is worth less and that is kind
Lonnie K | Premières impressionsMr. Mullilinxi was very Swift and helped me right thru the process. Merci
Michael M | Premières impressionsHad an inside unit and the mice did about 3 000 worth of damage to my stuff and I had insurance waiting to see if they will pay for my 52 inch TV my laptop blue ray player and all my clothes smell
wendy s | Expérience généraleRented at the Topeka Blvd location and they were ALWAYS very helpful!!! Definitely the place to store your sh*t!!!!!
DOLORES B | Expérience généraleWent above and beyond.
Jim H | Premières impressions1
LARRY H | Expérience généraleVery helpful
Sarah M | Expérience généraleNice place. Very well cared for.
Debra H | Expérience généraleThe initial point of contact was fine, polite. There was an issue with being placed in a dirty unit but the manager went above and beyond to fix that. J. Mullins though could use soft skills training.
chelest p | Premières impressionsThe unit was very helpful. Garrett and his staff are great to work with. They have my highest praise. Thanks, Bob Tomlinson
Robert T | Expérience généraleIt was to my satisfaction.
Karen J | Premières impressionsThe manager and customer service e person were very helpful correcting an error made by another worker on Nov. 5.
diane p | Premières impressionsUhaul public storage is the best
Kendra T | RéservationCall me for more info
Robin M | Expérience généraleVery clean, secure facility. Office staff was friendly and helpful. When an issue arose with autopay, the staff was quick and efficient in resolving the problem and waiving delinquent fees.
george e | Expérience généralethank u all very much. i will use u haul in future if needed.
oscar c | Expérience généraleYour staff is very professional yet friendly. I enjoyed their service.
Sharon C | Expérience généraleI think 24hr access should be standard rather than extra
Kristine F | Expérience généraleYour staff and Garrett we're very helpful professional and courteous.
Robert T | Expérience généraleUhaul was excellent. The fact that I must leave a written comment to submit a review not so much.
Robert C | Expérience généraleI'll never use U -haul again ! I had a storage for two years. This summer financial was rough I explained my situation only for my unit to be sold for $75. Over $10 of my belonging sold for $75
IRASHA M | Expérience généraleNo dumpsters for unwanted items. No removal service. Full fee charged on units with items in them. No refund for unused storage days. We drove 140 miles round trip to remove items and sweep the unit.
Joan D | Expérience généraleI feel the price is to high.
LAWANA W | Expérience généraleThe young man I dealt with when picking up the UHaul truck was an excellent representative of your company
Ruth F | Expérience généraleGreat helpful stafff
Lorenzo E | Expérience généraleMore staff is needed, but other then that, the place is great!
Renee L | Expérience généraleGreat experience
mike s | Expérience généraleEasy access to outside units!
Michelle w | Expérience généraleEverything was good but when I first got the unit I was told I had to buy a disk lock but when I was done I could sell it back to you and that was not the case when I was done.
jeff t | Expérience généraleThey are great!
Kimberlee O | Expérience généraleWhen I first moved in, they said I could have 24/7 access to my climate unit. I tried my card one night only to be met by a very loud alarm. The smell of mice urine and droppings is DISGUSTING!
Debera D | Expérience généraleGood storage units, only issue was the 20 dollar price difference between other temperature controlled units in the area. Only left due to moving out of state.
Brandon G | Expérience générale