Great staff. Always friendly and helpful.
DEBRA CLAYCOMB | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Southern Hills
Testimonials From Recent Customers
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Everything went great!!!!
Rachel BaxterNo need for anything else y'all doing a great Job keep up the good work and thanks for renting to me
leeterica harveyI love the we are all family atmosphere, professional, efficient and courteous.
wanda millsThe manager at this location, Mr. Mike is great and works with his customers. I think him being the type of manager that he is affected his staff because they were very helpful and accommodating as well. I would definitely use this location again and recommend it.
veronica fortson | Expérience généraleGreat staff and nice facility.
DEBRA CLAYCOMB | Premières impressionsI want a call back 3185190957 My original reservation at the uhaul on financial Plaza was the worst experience of my life! I'm am giving this location a bad review on the behalf of the uhaul on financial Plaza who refused to fulfill my reservation because Bobby and Willie at the location where too lazy to move 1 trailer put the way so I could pick up the 6x12 open top with ramp that had be reserved. Then threated me in the back parking lot when I pulled up to the trailer that I had reserved. The threatened me and told me I could not leave with my reserved trailer even though I was backed up to the trailer. They refused to do the paper work and forced me to go to another location. They not even call another location to set up a new reservation.
Gregory PowellExactly what receiver hitch is required before pickup of trailer
Michael MooreFast service, friendly and great place.
THOMAS EBARBGive more time to pay before locking the units example GRACE PERIOD
katima allenFriendly Staff.
Tristen MaloneStaff is always very helpful and shows execellent customer service
Tameshia JacksonThe employees were very helpful and nice. Helped and answered all the questions I had .
Tiffany HerringUsed this UhAul for many years and have always received the best service. Mike is the best
SUZETTE WALKER | Expérience généraleThe drop off process was quick and simple and the employee working was very helpful.
Edd LeeEVERYONE was so kind and helpful to this great-grandmother.! I am sooooo appreciative. Michael took a phone call from me at home!!! Jarvis went above and beyond to help me get the lock placed correctly on my storage room. Thank you, U-haul!!! You are the BEST.
Janis Kubat | Premières impressionsI was over charged and didn’t know why
Anthony DuffTell where to park.
CODY CAINThanks
Ruth CooperWent to location in shreveport louisiana on mansfield rd/ colquitt- there was a guy name Tristan there, he was sooooo kind and polite. Beautiful demanor!
ALICIA COLLINSSend a Maverick 4 door pickup to the Southern Hills Louisiana location.
holly gunterI Love the staff Mr. Mike, Jarvis and Matthew they are some great men very helpful and friendly and show excellent customer service anytime I need to rent a truck or storage this will be the only location get my business.
Tameshia JacksonMerci
Ashunti Joseth | Expérience généraleVery uplifting caring workers MR MIKE is the best that can ever runs the uhaul business they will always get my business every time I move. They make you feel so comfortable warm and welcoming. Most of all SAFE !!
JESSIKA ECKLES | Premières impressionsMichael and the staff exude a level of professional that goes far beyond the norm. I truly enjoyed working with them. Can we give them all $10000 raises?(:)
Anthony Hilliard | Expérience généraleThey were very aware of their jobs. Very nice and polite. Also helpful.
Marie Smith | Expérience généraleI love the staff at the location I was housing my items. They were very helpful Everytime I ever needed help. Thank you to Mike, Jarvis, Brandon, Ron and Trent/ Triston.
willetta davis | Expérience généraleEmployees and owner are always friendly and very helpful.
Edward GongreThe last 3 years were smooth sailing! Thanks for all the help! Very reasonable prices. If I ever need to store anything again I will look no further than uhaul!
laporsha williams | Expérience généraleVery helpful and friendly every time I rent from this location.
Edward GongreContinue to do a good job 😎💯
Stephanie ElieS.O.
Betty SloaneMr. Michael gave phenomenal customer service along with made my experience less stressful. I received customer service beyond expected standards.
Mellisa Mayweather | Premières impressionsGreat representatives! Always friendly and helpful!
pamela radford | Expérience généraleGreat representatives! Very friendly, helpful, and accommodating!
Pamela RadfordFirstly, too little vehicle maneuvering room. Secondly, I rented online at 1059am. The uHaul storage facilty rented it to someone else after 12pm, but before I arrived. When I arrived the other person was already in the unit. I was unable to find and gain access to another storage facility and ended up putting items on my front porch.
Francis Brown | Online Move InEverything was perfect, and all so yall gave me enough time to return U-Haul truck back in time.😊💯💯💯
Stephanie ElieEverything was fast and easy
Yolanda JonesThe manager on duty was extremely helpful and so polite! We will definitely recommend and personally rent from this location in the future!
Laura TerryPut refunds back on card ASAP from my deposit this store always says, it should be on there but it doesn't
Bridgette HectorOverall my experience was very Satisfied great customer service and the app comes in handy in case of any last min changes will definitely tell a friend.
Ceirra JamesTruck air conditioner kept shutting down going up hills and when driving in Mississippi and Louisiana, didn't have air conditioning on the hills with smoke from fires. Had to ride with windows down just to get some air and had to breathe in smoke. Got sore throat from breathing smoke.
Rajeania PermenterGood customer service!!!
ELNORA SALONEFast and Reliable service!!!!
katima allen | Premières impressionsAwesome Mgt Mr Mike Thompson at Southern Hill Uhaul and staff
ASTRED ADAMS | Expérience généraleI made reservations for my storage but it wasn't in the system when I returned to move in it. Lucky I save it on my phone. Still waiting on me 43 return back to me on my card. Storage was to small for a 119. 00 a month.
Bridgette Hector | Premières impressionsExcellent experience!! Worked with both Mr. Thompson and Brandon. Both seem to be very knowledgeable and honest. This is my go to U-haul source. Thanks Guys!!!
Ben BrownEverything was great . Mr micheal at the location was very nice , patient and understanding. I would specifically recommend this location
Chevonda MckeeverThe easiest I ever had in trying to deal with an outside vendor. Very helpful staff. I highly recommend!
Catalina WilliamsCold water , coffee, and soft drinks Offered 😀😀
ed andersonThere was no lighting in the unit we used. Rats got in the unit and made a mess. The rats destroyed some books. It was reported to a young man in the office snd he offered no help. He did not appear to be knowledge about how the situation could be handled. The rental prices continued to go up. We were customers for approximately six years. Not at all happy with UHAUL and would not recommend to anyone.
Ponder McInnis | Expérience généraleI found everything to be very satisfactory.
DOROTHY ROQUEThey are perfect..
lathasea wade | Premières impressionsVery helpful considerate very good customer service
Lawrence Gipson Jr | Expérience généraleI would like for the trucks to be full when we get them so we don't have to try and guess how much gas we need to put back in the vehicle. If the tank is always full, you just fill it back up.
Mattie DixonWorked with Brandon and Mr. Thompson....everything went according to plan. Nothing wierd. No funny charges. Went very well!!! Thank you U-haul!!
Ben BrownEverything was good
bobby williamsExcellent service à la clientèle
charmecia Webster | Expérience généraleExcellent
DWAYNE BROWN | Expérience généraleGreat service no complaints at all the personal were very professional.
Daniel BurdMy 2nd time using and absolutely loved it
stephanie paine | Expérience généraleI will definitely be using them again! It's one guy that works there that helped me get my storage he was amazing! I can't remember his name
Kaliyah Jackson | Expérience généraleSold my stuff with out me knowing it, didn't email until after sold my stuff that's wrong
Mechelle McDowell | Expérience généraleEverything was fine
Gene SmithWe’re so helpful to me and also I think you’re for your business and helping my future self and good condition too and thanks again Gloria Willis
gloria willis | Expérience généraleThe service was very good. I got just what I needed. I will use them again
VIVIAN EDWARDSStaff was very professional and very helpful
Carolyn Whitten | Premières impressionsI forgot his name but I would make him head of the uhaul store. He has great customer service and also fixed my messed up uhaul reservation I did myself. I enjoyed coming to this location. This going to sound terrible but he is a African American Man maybe in is middle 30s. I really want him to get a appreciation reward. That's how great my service was.
Tammy WilliamsService attendant was awesome to work with,😁
rhonda dawsonGreat service!
tracy grahamIf I need to store my items, I will definitely use them again.
Maria Scott | Expérience généraleNothing to improve.
Maria ScottCheckout was quick, easy and friendly
De Anna SavereLove this storages facility. The staff has always been helpful. If there are any type of issues they have a solution!
VERONICA FRANKLIN | Premières impressionsthe store manager is a angel
sasha hines | Expérience généraleSpent 4 years with u haul Thanks very much
VERGENIA MACK | Expérience généraleMy items were maintained in good condition for about two years. Overall, staff and stored items were very pleasing. I would use this Southern Hills facility again. Thanks again.
rebekah right | Expérience généraleThe young man/assistant was very friendly, knowledgeable, helpful, and patience.
betty melvin | Premières impressionsRats ate my belongings up. Assistant manager was rude and had terrible customer service
Candice peel | Expérience généraleThe gentleman working was very very helpful and allowed me to see the unit size. Just a very good experience.
tammy taylor | Premières impressionsStored my belongings for 5yrs, no problem, no fuss. Thks
Regina Richardson | Expérience généraleMike was amazingly helpful and very nice
SHELBY JONES | Premières impressionsThe best customer service I seen in a long time.
Teresa Cawthorne | Premières impressionsStaff was always helpful and courteous. Whenever I move again, I will use them again. Will recommend them to family and friends.
Gwendolyn Landen | Expérience généraleVery helpful and professional
melvin day | Premières impressionsI wish office hours were a little longer
Teresa Jeter | Premières impressionsGood location for me.All employees were courteous and helpful.I have no complaints.
Irma mcDuff | Expérience généraleJust wish I could of got my items but they got sold…
Rebecca Jefferson | Expérience généraleI will definitely rate this U-Haul A1. Excellent customer service. I have been dealing with U-Haul for a long time and are definitely the best. Thank you guys for everything!
Veronica Franklin | Expérience généraleHad the unit for 4 years, no complaints.
CHRIS CARDINO | Expérience généralei can't recall ever having any bad experiences with U-HAUL. They have always been professional and courteous.
DEBRA THOMAS | Expérience généralePrices are a little high but security is good people are friendly location is convenient for me
Irma mcDuff | Premières impressionsHonestly the old Caucasian guy that works in the front is extremely rude, and does reacist things... I don't like him, my father told me not to get a storage unit there because he's experienced the same thing. That guy attends to talk to people any kind of way and he has an entitled attitude about himself, he's rude and racist.
felicia dixon | Expérience généraleGreat service!
LATARIUS DUNCAN | Expérience généraleThe manager was very helpful
Glenda Newson | Expérience généraleManagement was nice & very friendly!
Kiara Williams | Expérience généraleThe staff is always very polite and helpful
Linda Lindsey | Premières impressionsDid notice a couple cockroaches in the storage room I rented... plan on putting a roach motel in.
TAYLOR BROCK | Premières impressionsI need to cancelled though. The stuff is ruin.
Sandra Haywood | Premières impressionsWhat a great facility and the staff was awesome. They were always very helpful and friendly. Thank you for the great service.
JEFFERY JAMESON | Expérience généraleVery nice, quick and easy, storage unit was clean.
ally reed | Premières impressionsOur storage unit roof leaked and got a lot of our stuff wet we have not been contacted by the insurance we purchased
joel wolfe | Expérience généraleNeed to make sure that rooms are dry after you clean them out. I had a few spots that had a little water in my unit, but I still was able to place my totes down first on the dry part of the room.
Leslie Hughes | Online Move InStaff very friendly
Frances Hall | Premières impressionsIf I need to rent anything, I will be back.
Cheryl Stone | Expérience généraleThe customer service Skills of the management (Shenoa Mandigo) and her team Member (Mike) were outstanding in all aspects. They were helpful with any issues that came up.. Highly recommend this location and staff for their professional attitude during my rental period. Well done !
billy williams | Expérience généraleGreat facility, well kept with very friendly management and stafff
SCOTT SMITH | Expérience généraleWe rented a climate controlled room while building a house, and couldn't be more pleased with U-Haul's building, security, ease of rental, and service!
Michelle Merello | Expérience généraleExcellent customer service
David Matthews | Premières impressionsThank you for a secure year. Nice staff.
Rosia Hill | Expérience généraleWill go back any time
TORRIE ADGER | Expérience généraleVery nice and clean facility! Each worker we encountered was very professional and helpful
Jerry Baker | Expérience généraleS.O.
ANGELA BERRY | Expérience généraleWill use again
Walter Williams | Expérience généraleThis is about the 4th time using this location. And I wouldn't change the it for the world, this staff is very helpful and professional. Thanks
Bridgette Hector | Expérience généraleNot sure why you are now sending me a bill for $155.90. I handed that check to the store owner ON TIME and was called back. I was handed the check back since I was moving out. What's the deal?????
JEANETTE OWENS | Expérience généraleDuring our remodel, it was necessary to store home furnishings. It was very convenient having this UHaul facility located so close to us.
Evon Malray-Cain | Expérience généraleGreat employees on staff
CHARLES WILSON | Expérience généraleexcllent
Maketria Anderson | Premières impressionsVery nice workers
TORRIE ADGER | Premières impressionsa+
KENNETH LOVE | Expérience généraleThey are the best
Lawrence Gipson Jr | Premières impressionsMr Mike was very nice and informative.
Rosia Hill | Premières impressionsMoved in and got settled. Clean unit.
kaiser cunningham | Premières impressionsEveryone was nice, facility was clean
Sacora Lawrence | Expérience généraleI’m so happy to see there are some nice people in the world and helping me to put my things in place that i feels that it’s in safety place and I wanted to thank y’all that I’m with uhaul company.
gloria willis | Premières impressionsVery kind people. Were a great help to me because my wife passed away & they were so understanding & helpful
JOHN ALDRIDGE | Expérience généraleI had such a great experience. The staff was awesome and very helpful.
celia edom | Expérience généraleFacility is well kept and secure!
COURTNEY LEWIS | Expérience généraleRented 2 separate facilitating a move from Houston Texas. Manager and staff alike were always friendly and cooperative, helping to make my transaction so much easier. Definitely use again.
Douglas K. Dennis | Expérience généraleVery helpful and a sincere concern to satisfy.
Doug Dennis | RéservationNice experience
THERESA BREDENBECK | Expérience généraleProfessional and polite. Helpful and informative. Couldn't ask for a better experience, they are extremely friendly, fast and efficient!
keith moffett | Expérience généraleThe workers in the office was so friendly and made my move to Louisiana a pleasant one
john willis | Expérience généraleEvery one was so nice and helpful! Yes I would use again and recommend to my friends and family! Merci
FAYE MORGAN | Expérience généraleEntire staff very professional
suzette walker | Expérience générale