Nothing. My service was outstanding. I didn't have to wait and I was in an out in no time. Great job. Very professional.
Kevin RoyalsCustomer Reviews for U-Haul Moving & Storage of St Clair Shores
Testimonials From Recent Customers
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Not a thing that I can think of. I did however meet a guy while using your car hauler and I happand to have the fender folded out to allow you to exit the car easier and he rented one a few weeks prior from a different location, when he saw the fender folded out he told me, had he known he wouldn't have climbed out the window
Roger SmithYou guys have great customer service and had a van ready for me the same day great job guys
Leshaun RobertsThe digital return check-in was very annoying for a late after hours process under cold weather conditions. I used to be able to just leave the truck and be contacted the next day.
Thomas JuddCheck your trucks before you rent it to a client. We had a hard time driving the truck, it was pulling on the left side and when we called and complained all they can say is "we can't do anything about it".
Feona Bobon10/10 customer service, these guys are great!
kevin bielawaDrop off was very easy. Friendly staff
John McmullenThe equipment was very well taken care of. The employee hooked up the trailer and explained everything. Would recommend
Robert HeilbronnEverything was great. The guy who helped me, both before and after was very helpful and nice. Truck was easy to drive and clean.
Nancy JarjosaMatthew does a great job!
David SmithHave used this location many times in the past and always had an excellent experience. Matthew was very helpful and great to work with.
Gregory HahnFast and easy with anything you need to move. Staff was helpful and knew what to do.
Ethan LikeMy tire kept going low.
Latia HudsonService was great
JEFF LEFEVRECustomer service was excellent as always
Don ChildsFriendly service very patient and kind I would come back like I always do
Charles LasterBetter light maintenance
jeff giohsmanNothing. You guys were great!!
Gregg PetersThe truck did experience an issue that prevented me from completing my move but the store compensated me very fairly for the issue. I will continue to use this location for any and all U-Haul needs in the future.
Michael KamisEverything with the rental went very well. Truck was great.
ANTHONY CARUSOGood customer service that I expected from UHaul - I reserved a vehicle that was not available and Crystal provided a similar one for same price.
Susan DoolittleEasy to work with Goods people
Steven HietpasVery helpful and nice
Timothy BayerProfessionnel
PAM MANUEL GIBSONVery friendly and helpful staff, convenient pick up and drop off
Avery BoltMatt is awesome awesome
Anthony KiddFriendly and great service. I would recommend it
Connie huntFill the gas tank. Then require people to return the vehicle with a full tank of fuel.
Frank HinlopenStaff is awesome
Brian McCabeDrop off went great, very helpful.
Zachary SchweihoferChrystal has excellent customer service skills. Always professional and friendly.
CAROLE MARBURYQuick pick up. Truck was clean and ready to go at my scheduled pick up time. 20’ truck was easy to drive
Thomas TindaleWet easy U Haul location to deal with. Staff was friendly, and efficient. Five stars from me.
Barry LoucksNothing everything was great
VINCENT BUFFAGreat service
Edward BrownGreat service
Edward BrownInside of the truck reeked of marijuana.
Gregory AndrzejewskiExcellent service
Thomas IacovoniSuper easy drop off!
Anne GrechExcellent service, very easy process picking up and returning.
Jean MasserantThe facility was neat, the truck was in good condition, the staff were friendly and courteous. The location was open on Thanksgiving as well which worked out great for me. Overall, highly recommend this location!
Rohit KhanolkarWe had a blow out on the rental. It took 1,5 hours to get a tech to the location. The tech then had to take off the tire and take it to the local Walmart to get replacement. This was another 1 hour. The time totaled 3 hours with replacement time. Why do you not have spares to bring when a tire needs replacing. Why is the closed tech 60 miles away? Just some thoughts. There has to be a better system.
David MillerGreat customer service at pick up and easy self drop off after hours.
claudia laraCustomer service is always great!!
Unique BurnettVery nice experience
Dean KuhnMatt is great, no improvement needed
joshua prestonBest customer service ever. I didn't even have to get out of my truck! Merci
Christina LindThis was the best uhaul experience I have had so far.
CRAIG KAPPNothing drop off was a breeze
Lois SmithSo far everything looks good.
Dennis StilesOther than their internet being down , maybe one more person to wait on customers !
Joe SteenlandFriendly and fast
Patricia WintersI always use this location when I rent equipment over the years. I like the service that I receive.
Linda TanksleyJust wished I had a lower unit because I have some totes I had to carry up the steps into the unit
Salena Christian-Pitts | Online Move InThe only issue I have is that a lot of my stuff got mildewed from the flood y’all had.
Jamealia Jackson | Expérience généraleMatt is wonderful to work with at the St Clair Shores location!
Barbara Musial | Expérience généraleThe team here is amazing. They have continuously shown great care and knowledge in their business and customers. The best Uhaul I've been to in my 10+years of utilizing the company
Jonathon Derosier | Premières impressionsAll I can say is thank you for securing my things
Lynette Donahue | Expérience généraleGreat service,very prompt
Bronson Schell | Expérience généraleMatt was very helpful & professional despite being very busy & working alone.
esther Allen | Premières impressionsHave had storage for over a year now and EVERY person I have spoken to is professional personable and kind. Nothing but good things to say! Thank you Uhaul!
LADONNA WASHINGTON | Premières impressionsLove the service given Matt is very polite and courtesy
regina walker | Premières impressionsTHe only issue with facility is units close to the door are subject to flooding aafter heavy rains
richard riozzi | Expérience généraleMy storage unit flooded and I'm not getting no help and insurance company is terrible
Samantha Reeder | Premières impressionsThe entire rental period access to the card swipe did not work. This was unacceptable and staff had NO control in getting it repaired. The staff was friendly and helpful but many times they were overwhelmed and the wait times were long and unacceptable. Scheduling the proper amount of staff at the proper time is a management issue. I would say that my overall experience was "below average" if not for the smiles that the staff showed me.
Mark Provenzano | Expérience généraleThe movers were the best !! The service at uhaul was so disappointed
Adelle Nichols | Expérience généraleGreat!
Chester Dunbar Jr | Premières impressionsVery helpful workers
Kim Gray Cichy | RéservationThere were trucks, vans and trailers parked throughout the lot, making it very difficult to enter and exit their facility. trailers were everywhere, and there was no one able to assist in the office.
Daniel A Swalec | Expérience généraleI made four visits to this Uhaul location in one day to pickup and drop off equipment. The owner, Ryan, didn't seem interested in assisting, and his associate was unable to figure out how to do so.
Daniel A Swalec | Expérience généraleExcellent customer service!
Lisa Buckley | Expérience générale