Customer Reviews for U-Haul Moving & Storage Of Stillwater

1 161 évaluations

5715 W 6th Ave   Stillwater, OK 74074
(On Hwy 51 6th St on the far west side of town West side of Walmart)

(405) 624-3434

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(405) 624-3434

5715 W 6th Ave
Stillwater, OK 74074
(On Hwy 51 6th St on the far west side of town West side of Walmart)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Thompson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danyelle Talbot  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Hickey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor M Rummel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANYELLE GRIFFIN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julianna Smalley 
Évaluation :
1

Call me 512-217-3666. I definitely did not receive the Benefit of the Bargain!!

GUY FIELDER 
Évaluation :
2

My truck was terrible - The windshield seal fell off on the driver side and would hang and flap in the wind, we tried to reattach, but it would just come out when we went on the interstate. Also, BIG ISSUE, every time we were going above 50mph, and hit the brakes, the engine would rev up but the truck would slow as its supposed to. It was scary, not sure why the truck would rev to 6 or 7 when slowing down, but it did it every time when braking from a higher speed. I told the gentlemen that when we returned the truck and he was not very nice about it but did say he was putting the truck in for service which made me feel better no one else would go through our experience. I called and also told the agent these items but it seemed there was nothing we could do besides offer us an extra day. I also asked for a receipt, was told it would be emailed to me and I still have not seen it either. This was a Terrible uhaul experience, I am very disappointed. I have uhaul before, not sure I will be again.

Suzanne Ridder 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Vandegrift   |  Expérience générale 
Évaluation :
4

Too expensive. Equipment wasn't necessarily clean. Everything else was good.

Alexander Olfield 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nick Bierschenk 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt Schaefer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgar Garner 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RODNEY DALE 
Évaluation :
3

Multiple significant price increases in short amount of time lead to moving to another facility

MARK EBERT  |  Expérience générale 
Évaluation :
1

The vehicle had a check engine light on when I got in it and that was not documented before I received the vehicle so I was held liable at drop off. The assistant manager behind the front counter refused to let me know the policies of uHaul even after letting her know that I was a first time customer. Whenever calling her back to ask questions she was very rude, hung up the phone on me the first call and asked questions such as. "You should've asked questions", "can you not read?", and called me a "dumbass." I will not ever be using this location and after an experience like this to where even upper management doesn't tell you how their contracts work probably will never use uHaul again. The worst customer service of my life. However the ladies at the drop off location were very helpful and actually helped me out after the corporate location in Stillwater tried to screw me over.

Quade Cox 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Friend 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Dobson  |  Online Move In 
Évaluation :
2

Door stop was broken the entire. Woman who works most often is RUDE and expects CUSTOMERS to WAIT while she takes her CIGARETTE BREAK!!! Then has the audacity to say "I'm not the one to get an attitude with, don't play with me. Not today" FIRE HER

Mckenzie Allen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEEDED NEEDED  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Caley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen Smith  |  Expérience générale 
Évaluation :
3

When we arrived it took about 10 minutes to locate an associate. However, once they appeared they were helpful and drop off was easy.

Jonnathan Cammack 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob Warrington  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy Reece  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bradley Wathen 
Évaluation :
5

The people I dealt with were absolutely amazing take of them they are priceless for customer service

Cindy Murphy 
Évaluation :
5

Jessica was the best. Supper helpfuland friendly. Didn't have any issues.

joshua Thompson  |  Premières impressions 
Évaluation :
5

A 20 foot truck doesn't really handle a 2 bedroom apartment. We came up short on space.

ann price 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sean baughman  |  Expérience générale 
Évaluation :
5

My move out date was not on the 9th, but on the previous Tuesday

Sandra Cox  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sherry Crockett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee Smith 
Évaluation :
5

Excellent plus!!!

Daniel Shrout 
Évaluation :
5

It all went great , thank you so much ! The trailer was very very clean , the size was good , no complaints at all ! The young lady helping us decide what size to get and what boxes to purchase was super nice and helpful and knowledgeable and we appreciated it so much , so once again thank you !

Billy White 
Évaluation :
1

Melissa and her staff ate great. After heavy tain storm we discovered a leak coming in thru the ceiling of our unit luckily nothing was damagrd. I told Melissa about it and she immediately had arrangements made to have it repaired. She had also provided us with a large tarp to cover our belongings to prevent anything from getting damaged before and during the repairs being completed. I definitely would do business with them again. Great job Melissa,

Jeannette Kelso  |  Expérience générale 
Évaluation :
5

Representative was very helpful and knowledgeable… did a very good job

ANDREW JACKSON 
Évaluation :
5

Instruct new renters where the key pad is so you don't keep setting the alarm off.

Beverly Welch  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAN JANIS 
Évaluation :
5

Jessica was very very helpful and resolved the issues I had! Great customer service!

Elizabeth Otto   |  Premières impressions 
Évaluation :
5

Needed just an appliance dolly.Couldn't have been simpler. Grateful.

ruth atterberry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy Staires 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy Staires 
Évaluation :
5

Truck need wheel alignment and inspection for shock absorber

Dong Man Khu 
Évaluation :
5

The representative was super friendly and helpful. Will definitely use them again

Robert Adame 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell Simkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Jackson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Emde 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy Weikle 
Évaluation :
4

The location has a lot of Uhaul trailers parked in front of my storage unit which makes it a bit inconvenient to use the property. I was very excited about the location until that happened because they have a HUGE EMPTY lot on the other side of their location which is where I thought they would be keeping all their trailers (since that is where all the trailers were parked when I leased this unit). Not sure why so many trailers were moved in front of my storage unit.

James Skillings  |  Online Move In 
Évaluation :
3

having not rented any kind of equipment in years from any where, I'm not sure how valuable my comments are. But just through common sense here it is, I would say at this rental location the lady rep there was great. BUT your company choice at this location and any location were I you I would not have any kind of trailer located for pick up--hook up to trailer hitch not on up or down hill location to hook up to, any kind of trailer should be on level flat location for hook up. and return. on the trailer I used the ramp for car loading did not pull out smoothly and even harder to re insert maybe this is normal and for safety, on this trailer the front tire restraining strap tightening crank did not operated smoothly properly and for safety, know that here in Oklahoma sun bakes and destroys everything including braided tire down strapping. also take into consideration I am old school grumpy old man. Over all your serproduct and service is was there when I needed you THANK YOU

PATRICK FROST 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon Heister 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shirley Richardson 
Évaluation :
4

We had no problems turning it in!! Thank you!

Guyla Workman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela Hayes 
Évaluation :
5

The first location 1000 W Airport Rd the employee said he was too busy to except our trailer and to come back in an hour or so. He also stated we might be charged extra if we took it to another Uhaul location. I took it 5715 W 6th St and that gentleman was more than happy to help me. He also ensured that I would not be charged any extra fees.

Troy Staires 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coleman Hickman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gayle Suehring 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMY MAYBERRY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carl teeples 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOE Teal 
Évaluation :
5

Jessica, the agent who assisted me, did a great job! She was very professional and went above and beyond! Thank you Jessica!!

John Freyman 
Évaluation :
5

The app wasn’t working for me but luckily the attendant inside was super nice and helpful!

Elizabeth Teeman-Hall 
Évaluation :
5

Thank you to both ends of our moving! Very helpful and understanding of our situation! I've used U-Haul many times and this was the absolute best experience from the rest of my moves and interaction with employees!!

Kimberley Duvall  |  Premières impressions 
Évaluation :
5

Knowledgeable and helpful staff.

Jeffrey DeHoogh 
Évaluation :
3

Monthly billing options were not user friendly.

LISA LAWSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Lambdin 
Évaluation :
4

Overall the facility was clean. There was an outside door leading to my unit that didn't want to open a couple of times but other than that it is good.

Nicole Guido  |  Expérience générale 
Évaluation :
5

Make it to where you can return equipment after hours

Cindy Matthew 
Évaluation :
3

This particular storage facility is not gated. The area is lit pretty well but there is no barrier other than the building door between the world and your unit. Also the interior of the units are not lit so it is somewhat hard to see what you are doing inside the unit beyond the light from the hallway.

MEGAN RICHARDSON  |  Expérience générale 
Évaluation :
5

Both ladies that helped us were great. Professional and friendly.

Lori Bode 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHIL REED 
Évaluation :
5

I like dealing with people NOT phone apps and web sites

MICHAEL SCHAFER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis Finn 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Troy Staires 
Évaluation :
5

It’s all good Would like to have received a receipt at the location

Paul Ingram 
Évaluation :
5

Customer service was GREAT! That makes it so easy for customers already under stress.

David McKeever 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wadeea mohammed 
Évaluation :
5

Good storage

Ahmed Alanazi  |  Expérience générale 
Évaluation :
4

I just finished my review for 99710340. I submitted my review before I received the email with my receipt. I also realized that I could probably go to your website and look it up, which I did. I verified that the person I dealt with did give me a discount for the missing dolly I reserved. I appreciate this and I told him this and thanked him before I left this location. It's a good experience when somebody keeps their word, which is becoming rarer from people these days. Again, I already submitted a review for 99710340 before I received my email with my receipt. Outside the missing furniture dolly, my experience was user-friendly at this location and mostly positive. The truck was very comfortable and worked great.

Morgan Paolercio 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Sinderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Johnson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GERALD MILLER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron Short 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Burchett 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Julie Wallace 
Évaluation :
5

Great service as always

Nicole JOHNSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom Wolfgram 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmen Jones 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tori Lamrouex 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina Teague 
Évaluation :
3

Just dropped off here. No interaction.

Cathy Menefee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale Patterson 
Évaluation :
4

Overall, experience was good. Receipt was supposed to be emailed but I did not receive it. That was the only negative.

Tony Bejcek 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alysia Ropp  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Holmes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Janis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Becker 
Évaluation :
5

Jessica is a rock star. She's quick, efficient, and kind. Excellent employee!!

jill lintner  |  Expérience générale 
Évaluation :
5

Everything was excellent very good

Ron Lay 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zheng Han 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitsi Andrews  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Hancock 
Évaluation :
5

Awesome. Even reminded me to refuel.

kathy brainerd 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquelyn Helm 
Évaluation :
5

This location was very clean and the woman who helped me was very helpful.

Blake Murray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

erich schaefer 
Évaluation :
5

While the U-haul area was well lit, it would be nice to have light in the individual storage rooms. Very dark without bringing your own light.

JULIE ANGLE  |  Expérience générale 
Évaluation :
4

Everything about the location's staff is perfect. The company itself is not helpful enough to ensure they are set up for truck share 24/7. There is no barcode to scan on the door so if you are unlucky enough to book during closed hours and your phone's GPS is telling you you're 'not at the right location' then you might have to wait for staff. U-Haul, do better to support your small but crucial satellite stores. Yikes.

Nimalka Weerasuriya 
Évaluation :
5

They did super with my truck rental and closing out my storage unit

Jacob Pashin 
Évaluation :
5

I was very pleased with my experience booking the trailer. On another note, I paid for 4-months of a storage space but was able to empty it with 3-weeks left in my contract. I was told that I could not get a refund on the time I do not need the storage unit. It would have been nice to get a little bit of a refund.

JULIE ANGLE 
Évaluation :
3

Battery was mostly dead on truck. It needed to be jumped after turning off in order to restart. Radio did not work at all. No noise came out of speakers.

JESSICA HUTCHINSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob Bauter 
Évaluation :
5

Great air conditioning in truck! Life saver

Jen Seanez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohamed Soliman 
Évaluation :
5

Always good service here with friendly staff.

Terry Williamson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

glenn metcalf 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck Crooks 
Évaluation :
5

Great experience all the way around. The automated phone service is burdensome but all local contact was above expectations.

rod taylor  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John hughlitt 
Évaluation :
2

Fix your self serve GPS system

Matthew Couch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jillian George 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kale Ricketts 
Évaluation :
5

Very nice!

Kathy Neill 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry Burgos Rodriguez 
Évaluation :
5

They were very helpful and informative.

Paula Fish 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OklahomaState University 
Évaluation :
3

The only problem was Internet down for days and took a long time for employees to enter info on their phones and the shortage of trucks in Oklahoma and surrounding states, Knowing that all of the college students in Stillwater and the state would be moving the same time there should have been a lot of trucks ready.

Tammie Huff 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBEN ALARCON 
Évaluation :
5

Nice, new, clean, well-maintained, safe facility. Would definitely recommend and use again.

MARK MYERS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian chamness  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon Williams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy Baker  |  Expérience générale 
Évaluation :
5

Really appreciated the gentleman Don who checked us in on a Sunday and helped us during this stressful time. Trying to relocate with cancer was stressful 17 hr round trip drive to get my belonging home to Oklahoma. Your employee Don is one hard worker!!!

Lisa Ave  |  Premières impressions 
Évaluation :
4

My only complaint was that the website told me there was a free lock in the unit. When we arrived, there was no lock, so I had to go to Walmart to buy one. Other than that I had no problems.

Keith Cook  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke Williams  |  Expérience générale 
Évaluation :
5

The negative response to the question asking whether the facility was secure and well lit was because it was not lit in the area of our units. It was secure, however. The staff, especially the manager, was always very friendly and helpful when we needed anything.

Michelle Skidgel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martell Brown  |  Expérience générale 
Évaluation :
5

Don the owner was a true blessing to me. I appreciate his genuine kindness in assisting me.

Dana Wright  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WARREN L. EDMUNDSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy Baker  |  Premières impressions 
Évaluation :
5

Thanks for making it easy!

Ted Peeper  |  Online Move In 
Évaluation :
5

We have used this location several times through the years. I have always found the staff to be friendly and helpful. I will use this location again when the need next arises.

Jerry Winterhalter  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Whitney CLARK  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Clayton  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

TRISH PHILLIPS  |  Expérience générale 
Évaluation :
5

Staff was very kind to answer questions and offer expertise in checking in and out. I will use u-haul next time I need storage!

Teresa Gant  |  Expérience générale 
Évaluation :
5

The storage unit was exactly what I needed, it was large enough for my needs without being too large, it was clean, and it was climate-controlled. The staff at the desk were always nice and helpful.

Kevin Gerfen  |  Expérience générale 
Évaluation :
3

Nice facility, but absolutely terrible personnel. Secure.

John Althaus  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leslie Dixon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martell Brown  |  Online Move In 
Évaluation :
5

The staff was very helpful and friendly

charles halstead  |  Premières impressions 
Évaluation :
5

Service was top notch

Pi Beta Phi House Corporaton  |  Premières impressions 
Évaluation :
5

This location has a very helpful team. I was happy with the cleanliness of the unit we rented.

Audrey Gramling  |  Premières impressions 
Évaluation :
5

No problems at all!! Thanks for all the help!

celeste fox  |  Premières impressions 
Évaluation :
5

Jessica was knowledgeable, friendly and courteous. Very helpful with our storage rental and equipment return.

Steven Sherman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie Dixon  |  Premières impressions 
Évaluation :
4

I think some water leaked from the AC pipes onto some of my boxes. Unfortunately some books were damaged. That's on me for not sealing them in plastic I guess. Sometimes when I needed to go there it was difficult to find time around my work schedule when the location was open. Other than that it was fine. The customer service was good.

Catherine Mintmire  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candice Monaghan  |  Expérience générale 
Évaluation :
4

I only wish I could've received the month free because I rented a one-way. However, it was after the fact.

Chris Case  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff. Great experience in a rough time of moving.

Roburt Damron  |  Premières impressions 
Évaluation :
1

Must wait hours for anyone to pickup phone. Impossible to do timely transactions with Uhaul

STEPHEN/HELEN DUER  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES DYE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELIA WALKER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

howard higgison  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Gordon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuella Lyons  |  Expérience générale 
Évaluation :
3

The mobile was not working and I was not able to pick up uhaul. Then I get there and my truck was transfered to Prosper. The guy worked it out.

KIMBERLY KELLY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron Saunders  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry Tucker  |  Expérience générale 
Évaluation :
5

The owner of the facility was super helpful.

James Munkres  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad Camerer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Zahnow  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis Green  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy Baker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharilyn Stephens  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah McSwyne  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Hunt  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERI WATTS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Moore  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Hodson  |  Expérience générale 
Évaluation :
3

There was a lot debris and glass in the common drive areas to get to our unit. We often worried about getting a flat when we had to go our storage unit. Our rent was fairly pricey to begin with and kept increasing. We ended up finding another facility that offered us a larger unit for $50 cheaper per month.

Kelsey Farris  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara Serocki  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher HENSON  |  Expérience générale 
Évaluation :
4

The only problem was the employee in OKC UHAUL STORE gave us information that we would be able to store the storage unit that night and when we got there to the storage unit and checked in at front gate they said it was after hours and to come back then had to stay in a hotel to be able to unload the Uhaul the next day.

Tracie Harrison  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Martin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

holly ursino  |  Expérience générale 
Évaluation :
3

The office dynamic was so disorganized! Need more staff working than just one person and one computer!! I walked in one day to check out of my unit & was met by a line of 10+ people, after waiting for 10 minutes and not one person moved, I left!

Sarah Galligan  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shanel Marlow  |  Expérience générale 
Évaluation :
4

Staff was very helpful. Made sure I had what I needed. The customer service line you get shunted to by calling any uhaul is a miserable experience, and I could definitely see this costing customers' business. It's really terrible.

Eric Windhausen  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roneisha Littles  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha Marshall  |  Expérience générale 
Évaluation :
5

The only issue I have had so far is every time I open the door, the alarm goes off. I have checked into the storage facility previously, but the alarm still goes off.

Katelyn Snell  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Nelson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN PANGBURN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Nelson  |  Premières impressions 
Évaluation :
5

Very friendly and helpful staff.

Roger Miller  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID COCKRELL  |  Premières impressions 
Évaluation :
5

One of your employees was amazingly helpful in us getting our bed out of the unit. Allowing us to use his truck. The facility was very clean, well organized. The only thing I would suggest is some ice melt near the back building. Besides that, everything was great.

Casey Todd  |  Expérience générale 
Évaluation :
5

The staff are very understanding, helpful, communicative, like talking to friends despite the utilitarian state of the business, during the stressful times of "moving"- which both business and the type of staff are essential. U-Haul is very fortunate in this regard at both my pick-up and drop-off locations. Thank you for hiring these "winners".

Sharilyn Stephens  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAMS AYERS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phu Phan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cami Auflegar  |  Expérience générale 
Évaluation :
5

I have rented from Bobby for over 9 years. He has always gone above what normal people do as far as service. He is knowledgeable about many things and will come to your aid anytime. He will come in all types or weather conditions and make sure you are secure before you leave his shop. I will only rent from him. I have read some of the comments and I say if you are not satisfied with Bobby Dee then you must be the problem. He know what he is talking about and respects people in every way. He started as business but he takes it personal and I will always rent only from him if possible.

Thomas Beatty  |  Expérience générale 
Évaluation :
4

Whole time I had it I only had one problem one of the workers at first we argued a little over something however she ended up helping me figure it out so even that wasn’t a huge deal

Jonathan Crichley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha Marshall  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kariss Dunson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan Annuschat  |  Expérience générale 
Évaluation :
4

Facility is in a fairly convenient location to OSU. It is on a hill so I didn't worry about my storage flooding, but also with that, you have to be careful taking the turns in a big truck. Sometimes the lot is empty and easy to maneuver, sometime it's full of trucks making it a tight squeeze. It is not gated, but I felt it was secure. Someone is always there if you need something. Move in was easy. Move out was not bad, but make sure you follow up and get a confirmation right away. Would definitely use this facility again, if the need arises.

Andrew Pham  |  Expérience générale 
Évaluation :
5

I was able to rent this storage unit over the phone for my daughter just before school closed for COVID. They sent all the needed information via e-mail and when we arrived the lock was in the unit and we were able to move in despite the office being closed. When we moved out everyone was kind and helpful. I like that the unit was temperature controlled and the cameras made me feel safe and secure leaving our stuff there. We will definitely rent a unit again next summer.

Terry Brown  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Thomas  |  Expérience générale 
Évaluation :
2

Took too long to check in/out. I knew it would generally take at least 30 minutes before I could get either checked in/out. Not enough staff on hand to take care of customers.

Mark Evans  |  Expérience générale 
Évaluation :
4

Good set up and easy to use! Just wish the units were climate controlled.

Doug Jones  |  Expérience générale 
Évaluation :
4

Staff was very friendly. When it was time to close out my unit there was a little confusion but the staff was quick to resolve it and very friendly.

kira wicker  |  Expérience générale 
Évaluation :
5

Check-in was easy and the people working there were friendly and professional. Would definitely rent from them again!

Alexis Bullard  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kira wicker  |  Premières impressions 
Évaluation :
5

the lady working at the desk was extremely helpful and pleasant

Adam Clyburn  |  Premières impressions 
Évaluation :
4

Facility is not secure from a standpoint of gates. There are no gates requiring key card or code for entry.

Steve Fasold  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda Bowen  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBBIE ZETTERBERG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lesli Ann Morgan Meize  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tina Hawkins  |  Expérience générale 
Évaluation :
4

More expensive than most others

Cami Auflegar  |  Premières impressions 
Évaluation :
4

Over all a good experience with a storage unit. Only had a problem with the policy regarding payment/ prorating of unit if moved out early. The property had a couple issues. We had difficulty leaving the unit entry area because of some concrete damage caused our car to bottom out if not very carefully driven over. 4 star rating due to the few minor issues. Staff was always friendly and helpful and knowledgable when inquiring about policies and procedures. Thank you for the help when we needed someone while having to move back to Eastern Oklahoma.

Christopher McClure  |  Expérience générale 
Évaluation :
3

The facility was not clean when we moved in. Staff member Sam was not friendly, nor helpful. But the lady I dealt with moving out (name?) was very friendly and helpful.

Tara Wolfe  |  Expérience générale 
Évaluation :
4

Easy check in experience, unit was ready and clean.

Paul Johnson  |  Premières impressions 
Évaluation :
4

My only complaint is that the door is hard to latch and unlatch. I have to use a pair of pliers open and close latch.

Steve Fasold  |  Premières impressions 
Évaluation :
2

Overall, Uhaul helped me get done what I needed to, but they did not make it easy. It was a hassle from picking up the trailer, to getting our storage unit set up. I wish there were another co. to use

Tara Wolfe  |  Premières impressions 
Évaluation :
2

I got charged an extra $43 dollars for mileage for a truck I rented from you guys because it was entered wrong.Luckily I called Uhauls customer service and got my money back. Storage unit was good.

Kylee Fowler  |  Premières impressions 
Évaluation :
3

It needed to be swept out before leasing & the door needs some maintenance in order for it to open easily.

Fred Shultz  |  Expérience générale 
Évaluation :
2

I had a storage unit at this facility and asked for the one month credit but the office person would not give it to me. I moved out of the unit. She got one month's rent but could have gotten more.

Brad Hamon  |  Expérience générale 
Évaluation :
5

We had no problems renting the unit, finding our unit, and getting our things into storage.

Leona Stepp  |  Premières impressions 
Évaluation :
4

thank you, it just became too costly, over the last 12 years, your increases outpaced my pay increases.

RENE COMTE  |  Expérience générale 
Évaluation :
4

Keep up the good work.

Malcolm Day  |  Expérience générale 
Évaluation :
5

as good as you would want your storage facility

BRIAN HARTLEY  |  Expérience générale 
Évaluation :
5

Samantha was very helpful and efficient. The facility was easy to access and clean.

Kathleen Fry  |  Expérience générale 
Évaluation :
4

Better than average facility but same disgruntled employees.

Brad Hamon  |  Premières impressions 
Évaluation :
5

Meet all of my needs.

LARRY GOSNEY  |  Expérience générale 
Évaluation :
5

All is great so far!

kristie husong  |  Premières impressions 
Évaluation :
5

We've had numerous storage units at this location. The staff is excellent, particularly Samantha, who is truly top notch and makes it a pleasure to do business with U-Haul!

ANN ROBERSON  |  Expérience générale 
Évaluation :
2

The person that helped us lacked in customer service greatly. They also did not give me any instructions on what the card was for or that my locker would be locked already.

Araya fetters  |  Premières impressions 
Évaluation :
5

Good storage facility.

Terry Grooms  |  Expérience générale 
Évaluation :
5

it was great! Positive attitude. helpful. friendly.

Wade Fisher  |  Premières impressions 
Évaluation :
5

A very good experience, Delouris and Don were helpful and very courteous. Will be back if I ever need this type of service again

Jim Mitchell  |  Expérience générale 
Évaluation :
5

I felt safe going there after hours, unit was clean, staff very helpful, courteous and professional! I would definitely recommend them to others!

Jean McComas  |  Expérience générale 
Évaluation :
4

All employees were considerate and helpful. Truck was super clean, though the unit itself have a small puddle right inside the entrance. Overall, happy

Kaleb Saldana  |  Réservation 
Évaluation :
5

It was extremely helpful and convenient and a great experience all around.

Samantha Mackey  |  Expérience générale 
Évaluation :
5

I appreciate everyone's help and they were so nice. I will be back again when I need storage space again. Merci

Yolanda Williams  |  Expérience générale 
Évaluation :
1

My reservation was moved to a different location without my knowledge. They said they would match the price, but went back on their word; said Melissa would contact me about it, she never bothered.

Erica Jensen  |  Expérience générale 
Évaluation :
1

The U-Box I rented had roaches living within it, without knowing I put all of my things into the U-Box and when I got it back my boxes had been infested with the roaches also. Very disappointed.

Taylor Holmquest  |  Expérience générale 
Évaluation :
5

Melissa was extremely helpful, friendly, and did. Not act annoyed when I forgot my keys, or when she had to wait for me to get information she needed. Most def will recommend this place!

James Allison  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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