Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I don’t see where there are any improvements needed.
robert smith
Évaluation :
5
s/o
ron moody
Évaluation :
5
The guy who worked there was amazing! He made it easy and stress-free
tina crusie
Évaluation :
5
Uhaul needs alignment. Pulled to the right. Made it harder to drive then it needed to be.
Larry Shaw
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edward L Brown
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott Fagen
Évaluation :
5
Le client n'a pas laissé de commentaire.
crystal shumaker
Évaluation :
5
Thank you to the fella who handled my rental... He was super helpful and informative
Tamara Carroll
Évaluation :
5
Le client n'a pas laissé de commentaire.
lynn standfuss
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Joyner
Évaluation :
5
Definitely over delivered in all aspects of the transaction! They completed the job prior to the promised time and came In under budget. I will definitely be back any time I need a hitch or rental need. Gregg did a great job taking the time to answer all my questions. Merci!
Donald Nelson
Évaluation :
3
Le client n'a pas laissé de commentaire.
David LeMasters
Évaluation :
2
Shitty customer service, confusing layout
Gaige Ackley
Évaluation :
5
Very easy pickup and processing of the equipment with knowledgeable technicians. I didn't see anything that needed improvement.
Bruce Kusmierczyk
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Holmes
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donna Purviance
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda Sawyer
Évaluation :
5
This was an actual U-Haul location were as the pick-up location was a side job for them...
Darrell Bundy
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tom Hewitt
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joanie Lanning
Évaluation :
5
It was after hours when we dropped off. Following the app to drop our tow trailer was easy to follow.
Stephen Michael
Évaluation :
3
I figured the 10x10 room would be bigger then what it is. Also could use lighting in the storage unit or at least an outlet because the units are pretty dark
John Bruce
|
Online Move In
Évaluation :
5
You'll did everything fine,thanks.
douglas holmes
Évaluation :
5
Le client n'a pas laissé de commentaire.
Herbert Varner
Évaluation :
5
Le client n'a pas laissé de commentaire.
Martin Winn
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebecca Guthrie
Évaluation :
4
Le client n'a pas laissé de commentaire.
DONNA MCCARTHY
|
Expérience générale
Évaluation :
5
Customer service was top notch dont think it needs improving
Eric Jones
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jonathan Graf
Évaluation :
5
Le client n'a pas laissé de commentaire.
Claudie Mershon
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEMAL SALIJU
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anona Milton
Évaluation :
5
The gentleman at the counter is extremely friendly and helpful. So outgoing. The customer service that is lacking in this world is exemplary at this location!
Nicholas Pell
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kenneth Woodard
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Conner
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cody Alsman
Évaluation :
3
Le client n'a pas laissé de commentaire.
Daniel Hill
Évaluation :
5
They guys at this location are very nice and helpful. I've been here a few times and it ha always been good.
Jay Bibich
Évaluation :
5
The after hours check in was a little daunting with everything that I had to do, but I understand why it was so.
Lori Mitchell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rick Ramsey
Évaluation :
5
Le client n'a pas laissé de commentaire.
john crowe
Évaluation :
5
I have recommended this U-Haul to my family n friends. And I will rent from there again and again...
Edith Dye
Évaluation :
4
The clerk went out of his way to give me the best deal he could. The truck was clean, the store itself is well-kept and organized.
christopher leDune
Évaluation :
5
Le client n'a pas laissé de commentaire.
April Owens
Évaluation :
5
Le client n'a pas laissé de commentaire.
John McKay
Évaluation :
4
Le client n'a pas laissé de commentaire.
Stephen Brandt
Évaluation :
5
Very friendly and helpful
Larry Shaw
Évaluation :
5
Excellent service, made my rental experience simple and pleasant
Thomas St.Romain
Évaluation :
5
Le client n'a pas laissé de commentaire.
LaVettra Clayton
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry Shaw
Évaluation :
5
No problems at all. Quick reservation and pick up. Thank you so much for helping me get furniture picked up and delivered for my son and his family!
Nicole Mitchell
Évaluation :
5
We had some issues trying to get into the building initially and the man working was very helpful. He went out to the storage units with us and showed/explained to us the facility features and how to access the building. Overall a great experience, great facility, and I will be using this facility in the future.
Mattie Leamer
|
Online Move In
Évaluation :
5
If you'd apply rainx to the windshield. Other than that everything was fine.
Tom Weger
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Plasse
Évaluation :
5
Le client n'a pas laissé de commentaire.
robin monnett
Évaluation :
5
U-Haul helped tremendously. I was able to get the size truck I needed within a few hours of my reservation and keep it over 24 hours. It was fast and easy getting it and returning it. Very friendly service, I would recommend to anyone. My quote online was much higher than what I actually paid. I was very satisfied!
Kelsey Clark
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Swearingen
Évaluation :
5
Excellent customer service!
Kayla Reeves
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nathan Alchin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Max Krainer
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tracy Wilson
Évaluation :
2
Le client n'a pas laissé de commentaire.
Lisa Murr
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin Moore
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bethany Harmon
Évaluation :
2
Le client n'a pas laissé de commentaire.
Narayan Upreti
Évaluation :
5
Faster processing for personal transaction
norman carual
Évaluation :
5
Very helpful attendant
Sherilyn Logan
Évaluation :
1
Le client n'a pas laissé de commentaire.
Nick Horton
Évaluation :
5
None. Easy to get in and out of and everything was organized and appeared well maintained.
Thomas CHILES
Évaluation :
5
He is best Tank You
RANJEET SINGH
Évaluation :
5
Only complaint ...when you order a storage unit online it does not tell you the code it sends you is just a 24 hour pass code. Website does not explain this 24hour code at all ... Other then that ... the Wabash ave. Store is amazing best employee's Uhaul has ever had ... I would recommend a raise for each and every employee at this location ... they are professional, friendly , helpful , understanding , and above all they give you the feeling that your family ..
Robert Peterson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rick Morgan
Évaluation :
5
Le client n'a pas laissé de commentaire.
LaQuitia Williams-edwards
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Holland
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Brown
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Cuiksa
Évaluation :
4
The loading ramp length was too short for the deck height of the truck, making for a dangerously steep ramp incline. It should be replaced w/ the appropriate length ramp for customer safety!
ROBERT MCMILLAN
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kelly Bartlett
|
Expérience générale
Évaluation :
5
Awesome staff at the Wabash Ave terre haute indiana location
Robert Peterson
|
Online Move In
Évaluation :
1
Filled up gas tank more than what was in the tank when I picked up but still got charged for going 30 miles over. If someone pays to rent a truck don't charge them extra for it.
Jacob Followell
Évaluation :
1
Vehicle didn't seem safe to operate
Mohammed Bello
Évaluation :
5
Plenty of unit choices. Very clean facility. Excellent service. It NEEDS a BIGGER PARKING LO
Crystal Baldwin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelly Fischer
Évaluation :
4
Le client n'a pas laissé de commentaire.
LETTIE ALEXANDER
Évaluation :
1
Le client n'a pas laissé de commentaire.
Brenda Bateman
Évaluation :
4
I Truly Believe I Was Over Charge
Charlene Payne
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kyle Lawson
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Sherman
Évaluation :
4
The online ordering was very confusing. If a truck wasn't available it would allow you to try to order it from early morning..1am to 8am. It was very weird and never said it couldn't be ordered during day time hours. I even had a mix up with a representative on the phone. I explained what place I wanted to pick up and it was still ordered from the wrong pick up in a different town and even different state. Wasn't happy.
Amy Rogers
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clois Weyrauch
Évaluation :
5
Le client n'a pas laissé de commentaire.
JACK BRIGGS
|
Expérience générale
Évaluation :
1
I do not understand why the monthly rent for a storage unit is not prorated. We live in a world where fast food chains are paying employees by the day but Uhaul can't refund me for the 2/3 of a month's rent when I move out. Come on...
Jim Slopsema
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrea Vester
Évaluation :
4
Was nice and temperature controlled just wish the was a light in the unit
DAMIEN PITTMAN
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
JIM Hennes
Évaluation :
5
Le client n'a pas laissé de commentaire.
kenneth sims
Évaluation :
2
Very tight lot with not much space to navigate
Kay Knox
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacqulelyn Fink
Évaluation :
5
Le client n'a pas laissé de commentaire.
stuart Susten
Évaluation :
5
Personnel was helpful and knowledgeable
Kevin RUNION
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy Harris
Évaluation :
4
Le client n'a pas laissé de commentaire.
ramzi hugayees
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Bays
Évaluation :
5
friendly, kind and outstanding employee. Highly recommended
joseph walton
Évaluation :
4
Le client n'a pas laissé de commentaire.
jonathan sullivan
Évaluation :
4
Le client n'a pas laissé de commentaire.
John Sherman
Évaluation :
5
Maybe a little lesson on where things are in and on the trucks would be helpful
Kathi Gemmaka
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jackie Burkett
Évaluation :
4
Let customers know that a text will be sent after check-in to inspect the vehicle and confirm license plate. I did not know about this until after I had returned the vehicle. Really, in my opinion, an accompanied inspection prior to leaving the parking lot would be preferred. The staff at the Terre Haute location are very polite and helpful. I would use this service again if I needed it.
MIchelle Boatman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Craig Allman
Évaluation :
4
Shout out to Buddy. Dude practically saved my life. My moving day was so chaotic and stressful, nothing was going like I needed to and he really helped me out. I really appreciate it more than I can say.
Wanda Woolley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
grant harpole
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
KENNETH WENZEL II
|
Expérience générale
Évaluation :
5
It's very busy on the weekends. I would arrive 60 minutes before your scheduled pick up if doing it in person. My point of view is I rather wait on an employee instead of using self service. I'm old school.
Virginia King
|
Online Move In
Évaluation :
5
Entire staff is knowledgeable, assessable, friendly, and helpful
tami chrisman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terry marion Huff
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yolanda Blakey
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
LaVettra Clayton
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
alexander Moeder
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
suzanne norfleet
|
Expérience générale
Évaluation :
3
After hours it was difficult to get into the building when you called the number for after hours nobody got back with you. The payment was the only thing you could expect for them to get right. Very small rooms and price went up frequently. The building was decent but not great. I will look into other storage facilities in the future if the need arises
angela shaw
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
DAMIEN PITTMAN
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSEPHINE STRIBLING
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yolanda Blakey
|
Premières impressions
Évaluation :
2
Had roaches
justin carry
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremiah Crowe
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
cindy greenwell
|
Expérience générale
Évaluation :
5
Nice and helpful people who helped me every step of the way with trailer return and accessing storage room.
Steven Ballock
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
tilia davis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALICE GIVENS
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sharon Bauer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
suzanne norfleet
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
michael harris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
kim nickols
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teddy Rouse
|
Expérience générale
Évaluation :
4
Not crazy about the ramp. But, the people are great and it served my purpose.
Kevin Ramage
|
Expérience générale
Évaluation :
5
Everything went great, person we worked with was nice, knowledgeable & helpful
tami chrisman
|
Premières impressions
Évaluation :
5
Great service
Paulette Moore
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
george goss
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Blake Smithson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dorinda Gulley
|
Premières impressions
Évaluation :
5
William K. From The terre Haute store was Exceptional. Very courteous And Friendly and helpful any time I needed anything. Never Had any issues with Keeping My items secure here. Would definitely Use them again if Ever needed to. Thanks to their whole Team.
rachel castillo
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kim Wagley
|
Expérience générale
Évaluation :
4
Best prices on moving boxes. Clean trucks and property.
tilia davis
|
Premières impressions
Évaluation :
3
Kept charging late fees when the staff told us it would automatically come out of the account.
ronnie mcconnell
|
Expérience générale
Évaluation :
5
Would have liked to have had an outside storage, but hopefully, I’ll have this one for one month free.
DONNA MCCARTHY
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ethan Newman
|
Expérience générale
Évaluation :
5
The employees of this facility was very helpful understanding and respectful they took the time to work with me but it was time to rent a truck they knew what they were doing it was fast and convenient returning was excellent service
VALERIE WHITE
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
sean thom
|
Expérience générale
Évaluation :
5
The Staff was very friendly and there to help at all times!! Not a single problem having my things stored there for14 Months. The place is always well kept and clean. Also, Air inside the facility!!
Cari Dorfmeyer
|
Expérience générale
Évaluation :
5
Everything was in great condition.
Bruce Bridgewater
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
michelle johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bobbie Jeffers
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
James Jones
|
Expérience générale
Évaluation :
5
Customer service was excellent. Very helpful with questions. It was my first time ever using a storage unit and the worker offered to help me with the entryn if needed.
michelle johnson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rebecca Schmidt
|
Expérience générale
Évaluation :
5
I had to store my things for an unforeseen amount of time, fast forward almost three years later and pulling it out of storage it was like I had just put it in there. The facilities really are well maintained and very secure. Thank you for everything!
Lisa Whitaker
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin Scamihorn
|
Premières impressions
Évaluation :
5
This was a great experience.
Jessica Schmidt
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeremiah Crowe
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
Treavour Long
|
Expérience générale
Évaluation :
5
With the pandemic, it was challenging to get a unit but persistence paid off! The front desk staff was professional and knowledgeable. They were very helpful. The unit was clean.
Jessica Schmidt
|
Premières impressions
Évaluation :
5
The people in Terre Haute In. Were extremely kind and helpful.
Emma Gibson
|
Premières impressions
Évaluation :
3
It smells like dead animals as soon as you walk in. The 2nd floor smells terrible. Rat traps everywhere.
Lori Knight
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry HinesJr
|
Expérience générale
Évaluation :
5
Easy sign-up and move-out process, having the carts and side ramp available were helpful. Friendly staff as well.
Vincent Sahagun
|
Expérience générale
Évaluation :
5
Great people, friendly and helpful!
Lucinda Bumgarner
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ryan christian
|
Premières impressions
Évaluation :
5
Excellent service à la clientèle
Larry HinesJr
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRANDY CLIFTON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Douglas Lampe
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
julia cury
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Schmidt
|
Expérience générale
Évaluation :
3
Being 1 month late on a storage unit should not mean adding OVER the amount of the storage unit itself in late fees and lock out. Give the customers at least another month to catch up before doing all that while we are in a NATIONAL pandemic and times are hard. RIDICULOUS!! other that garbage, the workers and facilities were great.
Deidra Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NICOLE HAYES
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
THOMAS ALVEY
|
Premières impressions
Évaluation :
5
Our experience was terrific. Staff was very easy to work with and the move out was smooth, with no issues. We will be back next year after Rose Hulman year is done. Merci.
amanda Chick
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cleda Hodes
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lalena Butler
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
timothy gonthier
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
marshayle williams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Hurth
|
Premières impressions
Évaluation :
4
Wish they had more units available and a 10x20. Mice traps in unit so a little concerned about my stuff.
Daniel Salmon
|
Premières impressions
Évaluation :
5
I moved out of town and still paid on my storage unit for years until I was able come back and get my stuff. It was well kept. Climate controlled...no mildew!!! The office staff was always helpful and prompt when I would arrive. I recommend this place to anyone!!!
CHELSEY BAXTER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT GOODROW
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rheana Powell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRISTOPHER FRACZEK
|
Premières impressions
Évaluation :
3
The facility is definitely in need of some repair & updates. But clean, I was disbelief by the large rat baits in the actual unit & around the facility.I am Terrified that my belongings will be a rats playground while there. I hope that's not case.
Keisha Jones
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Machele Williams
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Donna
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Hayllie Pope
|
Premières impressions
Évaluation :
5
Greggory went above and beyond to ensure a great customer experience!
Virginia Thompson
|
Premières impressions
Évaluation :
5
Greggory went above and beyond to ensure a satisfied customer. THANK YOU!
Virginia Thompson
|
Expérience générale
Évaluation :
5
Very Happy with this Location
Theresa Liston
|
Expérience générale
Évaluation :
4
I found broken glass in the parking lot for days.
joseph kelley
|
Expérience générale
Évaluation :
5
I had the storage unit for about 15 years with only a couple minor problems. The office took care of the problems right away. Good job, and I'll be back. Merci.
MARVIN WILLIAMS
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sue Forrest
|
Expérience générale
Évaluation :
3
I had my belongings in storage for 3 years. I was supposed to move out of state to teach for a year but it fell through and I ended up living with family. I wasn't pleased that rent increased 2x in those 3 years and for what? It was also horrible if I needed to reach someone. Rarely was able to. Often when I did the agents were rude. I paid most often in advance a month or more and yet when I needed just a few more days to move my stuff out I was forced to pay a full month more and told there would be no prorated return. I literally paid an additional month for like 7 days before I moved out; an expense I didn't need while trying to move into a new home.
Shauna Shouse
|
Expérience générale
Évaluation :
5
I couldn't have asked for anything more.
Gary Lawrence
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BECKY HUBBLE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Troy Barber
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DIANNA DEVLIN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
greg WARD
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kimberly Jones
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
sheneitha mckire
|
Expérience générale
Évaluation :
4
Everything was great except I noticed what I believe to be mildew on some of my stored items. So far It has come off I believe except for on some pillows. Obviously the humidity control was not up to par in the actual storage units but for the most part my things were stored safe in a place all summer. Pretty happy with my experience.
Della Gher
|
Expérience générale
Évaluation :
5
The staff here are amazing! They go above and beyond to help with any issue or to answer any question. The facilities are well maintained as well as the equipment. This place and the people working here are all top notch!!!
Thomas McAfoos
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
pauletta turner
|
Expérience générale
Évaluation :
5
I give a 5 star rating because of your experienced professional staff member Todd!!! I look forward to working with him in the near future
Kathleen Moga
|
Premières impressions
Évaluation :
5
Highly recommend U-Haul Storage!
MARK WATSON
|
Expérience générale
Évaluation :
3
Had an issue with access cards not working. According to staff their "system" was not allowing us access to the facility on several occasions. Therefore we could only access our storage when the facility was open so that staff could let us into the facility. Not very convenient.
Carmen Reid
|
Expérience générale
Évaluation :
5
Storage was clean and the workers in the store were very helpful overall a great experience and i would highly recommend to all my family and friends!.
Chris Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
christina throop
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
tatyanna jordan
|
Premières impressions
Évaluation :
1
They charge to much money all uhaul is want your money hungry
Terry Estes
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jeremy Weir
|
Premières impressions
Évaluation :
4
Everyone was very friendly and helpful. They were even able to switch my storage unit last minute with no problems!
Lisa Whitaker
|
Premières impressions
Évaluation :
2
After moving my mother from OK 1/1/2020, we needed to store her belongings for a couple of weeks. The unit had to be swept out as we waited. Covered in debris and broken glass. Not clean at a all.
Rex Snyder
|
Premières impressions
Évaluation :
5
I always use U-Haul for all my moving and storage needs. Location on Wabash in Terre Haute IN is the best.
tina mccarty
|
Expérience générale
Évaluation :
5
Love this place
jonathan Mathew
|
Expérience générale
Évaluation :
5
Great facility. Storage, truck & trailer rental/drop-off, moving supplies all available. Staff was helpful & friendly. Would use them again and recommend to anyone needing storage!
Roger Carter
|
Expérience générale
Évaluation :
5
Recommend De-Icer or sand in front of rental units. Gutters drained right in front of units and getting to my unit (113) was treacherous. Nothing but a solid sheet of ice! Staff awesome, place clean!
cindy greenwell
|
Expérience générale
Évaluation :
3
The units were not that clean and it looked like there is mold in one of the 2 units we rented
sean thom
|
Premières impressions
Évaluation :
1
Uhaul truck broke down twice i had to pay 2 rooms at motel bad experience overall.
Terry Estes
|
Premières impressions
Évaluation :
3
all waz fairly well till I found a dead rodent and the hole it ate thru to my locker, im hopin it didn't eat up my stuff and I wont know till I open EVERYTHING up will I? lockerz r 2 expensive alzo
CHARLES LAMBERT
|
Expérience générale
Évaluation :
5
Wabash location has a great crew. Nice bunch of folks, very helpful & friendly.
pamela elmore
|
Expérience générale
Évaluation :
5
Everyone was so very helpful. Great group of folks to work with.
pamela elmore
|
Premières impressions
Évaluation :
5
The staff was extremely helpful
Betsy Marshall
|
Expérience générale
Évaluation :
5
Our family selected this storage facility because it offered a climate controlled unit. It was comforting knowing that our belongings were safe. The staff were very friendly and helpful.
Kathy spelman
|
Expérience générale
Évaluation :
1
I went into the store in person and made a reservation for a 10 by 15 storage room. Went over few days with my items to sign the lease only to be told, sorry all rooms have been taken.
Sonia Nkpe
|
Expérience générale
Évaluation :
4
Super easy to work with
Emma richman
|
Expérience générale
Évaluation :
1
I was never able to get in contact with the store directly. It took me 2 weeks to let them know I had moved out of my storage.
JAWAUN THURSTON
|
Expérience générale
Évaluation :
2
I moved half my things in at 6:30pm the doors to the storage building were propped open. I came back at 8pm, after the store closed. The door was still propped open. Someone should really be checking
olivia ayon
|
Premières impressions
Évaluation :
5
.
BECKY SCOTT
|
Expérience générale
Évaluation :
5
Although the roof had a leak and I lost a kitchen table and a love seat sleeper sofa, the unit was great. Thank goodness I had paid for insurance to cover any damage.
Gesila Hargrove
|
Expérience générale
Évaluation :
4
Very nice facility. Good service.
Nancy Rinard
|
Premières impressions
Évaluation :
5
I have moved several times and have used this UHaul facility not only for transportation but also storage. The staff is nothing less than exceptional. Also friendly and helpful.
LINDA CHRISTIAN
|
Expérience générale
Évaluation :
5
The guys there are wonderful
roxanna smith
|
Premières impressions
Évaluation :
5
Was very friendly
jennifer sebastian
|
Expérience générale
Évaluation :
5
Excellent
John Thompson
|
Réservation
Évaluation :
1
staff was wonderful especially lia . she is wonderful was disappointed to find my couch had been ruined and completely covered in mold after just 2 months in the unit so now im without a livingroom s
Viola Casey
|
Expérience générale
Évaluation :
1
This place was rude, dirty, took more money out of my account after just paying my unit bill. They took forever to return the money. Then there were roaches in my unit. So i hd to throw away alot.
Brittany Herring
|
Expérience générale
Évaluation :
1
I ended up getting mold on all of my furniture, which resulted in me throwing away my couch and mattress. The staff was always wonderful, but I would never ever store my things there again.
Alexa Mayer
|
Expérience générale
Évaluation :
4
One complaint is that I used the app to rent a truck, and I was supposed to be able to use the app to check-in, but when I finished I had to go inside and wait in line for a key, seemed pointless.
Michael Wilson
|
Expérience générale
Évaluation :
5
Thank you for your help.
Courtney ellis
|
Expérience générale
Évaluation :
5
Customer service was great
katie crockett
|
Réservation
Évaluation :
5
The staff was very friendly, courteous, and helpful. Moving is always a hassle but they made the process much easier.
Stephen Westlake
|
Réservation
Évaluation :
5
Everything was great. I was due a refund and it was back on my card within an 30 minutes.
Aaron Barnhart
|
Expérience générale
Évaluation :
4
The facility is very clean and secure. The staff was great. The only complaint I have is there is no lighting in the actual storage units.
Megan Hewitt
|
Expérience générale
Évaluation :
2
The staff at this location were helpful and accommodating, but the inability to reach anyone by phone was an issue! Also, one of our units was wet when we moved out. Helpful staff is the ONLY ok part.
jennifer Harpole
|
Expérience générale
Évaluation :
2
Need to find different staff
Nick Glidden
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.