Le client n'a pas laissé de commentaire.
Leroy Jackson | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Trappe
24/7 Rentals
|
U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Great experience
Raymond Sattler | Expérience généraleI have had that same storage unit for 6 years. I did not appreciathen charge mextra fees. I moved in my new apt November and I made a payment arrangement and asked if I could pay by December 1st. Which I did. However, I was charged a late fee. Which I would like to be refunded to me. Then I was overcharge for the U-haul truck to move my things out of storage on Sunday December.3rd and not the4th and was charged $60 for 2 hours. I have been a loyal customer of U-haul storage. For 6 years. I am very disappointed in the customer service and management
Kim Jackson | Expérience généraleA very delightful experience,everything eas just great staff was vry helpful
Norman Chester | Expérience généraleWe have had a unit at this facility for years. We decided to consolidate what we had at other storage locations to Grassonville. The facility is excellent and the people who manage it are great.
John Deutsch | Expérience généraleI used this facility for 9 years and it was always clean, easy to access, climate controlled, and pest free. Couldn't ask for more!
LARRY SANFORD | Expérience généraleSam is amazing to work with and helped us through our storage needs!
Jennifer Morin | Expérience généraleVery nice and courteous staff. Went far beyond to assist me.
Carolyn Greaves | Premières impressionsEverything was great except for the billing. I had set things up for autopay and for some reason I was still being charged late fees. I would receive late notifications and then charged for late fees. The manager was very nice and helpful and the storage units were very clean and well maintained and lighted. Merci
Tim Bishoff | Expérience généraleNever saw and spoken to anyone that worked in the office
NoShima Camper | Expérience généraleI was very pleased with renting from u-haul. The only negative thing is the fees continued to increase. But very clean and I enjoyed my experience
Tashieka Bell | Expérience généraleThe two young women at the intake procedure were most pleasant and informative explained everything so I understood it and where I was going I definitely would recommend them again
Diane McCarthy | Premières impressionsCompany manager, Wyatt Waugerman, was always v helpful. Highly recommend UHaul and this facility in particular.
Brian Gooch | Expérience généraleChristine Is the Best she helped us so much during our rental period.
JOSHUA PHILLIPS | Expérience généraleChristine and Wyatt are amazing and so easy to work with!
TRISHA WRIGHT | Expérience généraleChristine and wyatt are amazing!
TRISHA WRIGHT | Premières impressionsHard to reach the local office impossible really
MICHAEL EPSTEIN | Expérience généraleWyatt and Christine could not have been more accommodating. Sign up was VERY easy (and quick). Have not accessed my unit yet so cannot really speak to that.
Brian Gooch | Premières impressionsThe facility was clean and temperature control was great. Could not have asked for anything more
Erik Itz | Expérience généraleI am a novice at moving and have discovered moving & storage is a big industry and UHaul is the leader! They have it down to a science and are a great resource. Very helpful!
Lorraine Pritchett | Premières impressionsKeep raising prices - twice in less than a year!!!
Beverly Collins | Expérience généraleWyatt is knowledgeable and goes all out for you. Trustworthy. A pleasure.
LAWRENCE MYERS | Premières impressionsAppreciate Wyatt assisting in our departure. Our relationship with this UHaul storage has been well over 20 years. Merci.
MID-SHORE WOMENS HEALTH LLC | Expérience généraleVery friendly and easy to deal with, even when we moved up our date.
Linda Bush | Premières impressionsWyatt was not responsive to emails. Tammy is great.
Brian Wells | Premières impressionsI found the staff to be pleasant and very helpful to work with.
Christine Linville | Premières impressionsDefinitely a good experience. The manager, Wyatt and his employee were great to work with. Our rental unit was clean and the area around was well lit. The temperature inside was comfortable with it being in the 90's outside. I didn't have to worry about our belongs getting damaged by the heat while they were in storage. We are renting a Uhaul truck next week and we would definitely use this company again.
Christine Linville | Expérience généraleAfter receiving my access code, I was unable to enter to building. My code was denied several times. However, I spoke to the manager Tammy and she was kind enough to give me her code until I reached customer service. After, reaching customer service, I was told that no one was at the building and I should receive a call back for my new code. From my understanding, this company is 24/7. However, it's the next day and I'm still waiting on my call. No big deal but I would like to have my access code by Tuesday.
Takelia Adams | Premières impressionsOutstanding professionalism Outstanding clean and well maintained facility
Melvin Brown sr | Expérience généraleNever any issues, was always able to access my unit 24 hours a day 7 days a week. Always clean and well lit! If i ever need a unit again, i will be using UHaul!
ALLISON WYATT | Expérience généraleWe have had multiple storage units of the years, especially during our 20 years of military service. Our time with Uhaul Storage in Trappe Maryland was one of the easiest and most professional we have
WILLIAM SCOTT | Expérience généraleTammy was great answer all our questions. Pointed out several packing box tips. She is a great employee
Richard & Brenda strong | Premières impressionsThanks
Tracy Molock | Expérience généraleI didn’t get clear directions on where to complete the registration.
Ronald Thorpe | Premières impressionsThis facility is clean, well lite, climate controlled and conveniently located. There is no one at the facility so you are on your own. Overall, my experience was a positive one.
Brian Marshall | Expérience généraleIt may take a little bit for them to call back, but when they do, it's with a solution. Very intuitive, and they don't waste time
Robert Berne | Expérience généraleOverall, this rental went very smoothly. My earlier experiences with access to the facility had been difficult at times, but the kinks seem to have been worked out since. Well done.
Andy Shaw | Expérience généraleExcellent service and very prompt help in resolving forgotten key issue. Tammy is great. Highly recommend.
VAN SANTVOORD | Expérience générale👍
John Christ | Expérience généralegreat experience
Charles Bealefeld | Expérience généraleEveryone at Uhaul has been so professional, helpful and friendly. Instructions were clearly communicated and the move so far has been much easier than I expected.
Julia Norris | RéservationNothing to add.
Brian Wells | Expérience généraleThe UHaul Self Storage in Trappe, MD was extremely clean, and the temperature never varied from 70 degrees. It was a great place to use for temporary storage. The staff were extremely help
Martin Janowiecki | Expérience généraleTammy and her management staff "get it". Grateful. indeed.
DIANA THOMPSON | Expérience généraleExcellent
Gary Yeatman | Expérience généraleYou request 24 hours notification for cancellation but when you changed my pick up location have less than 24 hours only to arrive at location to find out that didn't have a truck.
Crystal Moultray | RéservationThe ladies there are the best they made it easy the first time I had to get a storage unit and this time as well as when I needed a U-Haul always great service and was good experience. EXCELLENT!!
tammy myers | RéservationUHaul staff was friendly- the truck was easy for a lady to navigate/ drive, and the storage are was clean, climate controlled and well lit. Staff was helpful and overall I was pleased with the results
Nancy Hebb | Expérience généraleMany thanks to Tammy (Trappe, MD). She was always very helpful.
ALEXANDER KATZ | Expérience générale