Customer Reviews for U-Haul Moving & Storage of Westminster

6 439 évaluations

7422 Garden Grove Bl   Westminster, CA 92683
(On Garden Grove Blvd between Knott and Western, West of Beach Blvd. on Garden grove blvd.)

(714) 898-0535

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(714) 898-0535

7422 Garden Grove Bl
Westminster, CA 92683
(On Garden Grove Blvd between Knott and Western, West of Beach Blvd. on Garden grove blvd.)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

james hughes 
Évaluation :
5

Service it’s amazing

MARTIN OLIVARES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

salomon mojica 
Évaluation :
5

Great service, my go to location!

christian carri 
Évaluation :
4

The gentleman that helped me was very helpful and polite.....he made everything very easy for me to understand.

roxanne larini 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Wilkerson 
Évaluation :
4

Fast and easy experience

Kathy Voreh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Quinn 
Évaluation :
1

I came in to get a trailer light installed, the installing tech wasn't in that day so an appointment was made for 3 days later. I arrived on appointment date at 2 pm, and waited 30 minutes before I was told for some reason the parts was not in stock... they had literally 3 days to make sure of that. I had to wait another hour for someone to run to their huntington branch to grab it, then waited another 30 minutes for install, so I waited over 2 hours for what was a 20-30 minute job.

THANH NGUYEN 
Évaluation :
5

Appreciate the friendly service

Richard Bayliss 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katy Goodell 
Évaluation :
5

My whole experience with U-Haul was excellent. The truck was clean, well cared for. The checkout process was swift, and the check-in process was very quick as well would highly recommend.

Ronald Rose 
Évaluation :
5

Great job. Hitch and wiring less than an hour

earl morris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thuy Huynh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david morse 
Évaluation :
4

Have mechanic explain before and after what was done.

Charles Lee 
Évaluation :
4

Nothing i can think of.

craig hansen 
Évaluation :
5

I only rented some moving blankets.

Randy Swenson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mallory Dewees 
Évaluation :
5

Nothing just keep up the great work.

rafael flores 
Évaluation :
3

I still have to contact the Customer Service though because I wasn't expecting for the amount charge. It's almost $200 ($194) to think that it's just used for one day ($20/ day). The uhaul has an unpleasant smell though and I feel not comfortable the whole time we were using it. Though i said Yes to both 2nd and 3rd questions but if there's a maybe or so-so answer, that would be it. Thanks

lorena dahilig 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoffrey Iguchi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Martell 
Évaluation :
5

Appreciate you Dan He made it so quick and easy

Othman Alsheshakly 
Évaluation :
5

Ordered a hitch on 02/28/2024 with an installation scheduled for 03/07/2024. Unfortunately, the hitch delivery to the site was delayed, and I received no prior notification. When I arrived for our appointment on 03/03, we were informed that the hitch had not arrived. However, I'm pleased to report that the hitch was successfully installed on 03/14/2024. While the overall process and service were excellent, I believe that better communication regarding any delays would have been greatly appreciated.

Quoc Hoang 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Glenn Toma 
Évaluation :
5

Everything was quick and easy.

Janelly Montes 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin Buckley 
Évaluation :
5

Nothing. Great service.

Louie Gallegos 
Évaluation :
5

Excellent

Jose Mejia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Hodgens 
Évaluation :
5

Well Done

Jordan De Graw 
Évaluation :
5

Le client n'a pas laissé de commentaire.

byron von 
Évaluation :
4

Honestly there's nothing I can say bad about my experience renting a flatbed with a ramp. Keep up the A1 operation and I'll be back for more 

JOHN LEGASPI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl Nesbitt 
Évaluation :
5

Noticed some things that needed attention during the pickup of the equipment. The representative took care of them. Checked the tire pressure… some were under inflated and some were over inflated.

LARRY DEWEES 
Évaluation :
5

The employees here are amazing

Nicole Harris 
Évaluation :
5

Always great service I go there at least twice month to rent a truck from them for my event business there always great and helpful

Joel Cervantes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Garcia 
Évaluation :
5

The persons that helped us were really friendly and helpful. The general manager (I think he was the GM) was exceptionally helpful.

Michelle Abueg 
Évaluation :
5

Service was excellent, in explaining what needed to be done, in ordering the hitch and in scheduling installation. Staff was very friendly, work was performed promptly and the waiting area was convenient.

Paul kramer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Freeman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN OLIVARES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn Armas 
Évaluation :
5

I received great and professional customer service at this U-Haul location.

richard mayorquin 
Évaluation :
5

10/10

Keinan Sharif 
Évaluation :
5

I return the trailer which I rent for a week, the guy on the front desk was so rude and ignore the clients when they come in to the office

Jorge Goytortua 
Évaluation :
5

You don't have to improve. I think your service was great.

eli LOAIZA 
Évaluation :
1

The installer of my hitch was Extremely Rude, unprofessional and aggressive. His actions were totally unexpected and shocking. I feel this attitude need to be addressed! He is a liability for your company.

Gary Lastinger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan De Graw 
Évaluation :
5

I've never had any issues renting from here. Everything goes quickly and smoothly. All employees are so nice and helpful.

Sylvia Prado 
Évaluation :
4

I was told by the front desk and got the contract detail indicating that the tank should be 1/4. However, my online receipt details that the tank should be 1/2. This is contrary to what I was told at the time when I rented the vehicle. I received the vehicle at the U-Haul location with the fuel bar just a little under the 1/4 line. When I made my payment, it said I will get an online receipt emailed to me which till now I still have not received. If you need proof, I have pictures of before and afters which I can provide.

Honam Chung 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert Moralez 
Évaluation :
4

During my process with the U-box, Haul customer service and their employees were very helpful and attentive to my needs. They were very helpful in explaining what I needed to do to get my u-box loaded and shipped to my location of need. Although the U-box was late, I don't hold them accountable due to the fact that it was the courier who was late with the shipment. I am very happy with uhaul and will be using them again.

Cole Yenawine 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHUCK CUELLAR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrice Heraty 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lam Nguyen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Wilcox 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy Kranyak 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peter nguyen 
Évaluation :
5

Maybe have another person inside the store. Other than that nothing

Alyson travato 
Évaluation :
3

Rented a trailer from this location and the trailer was unacceptable the axel or rim must have been severely damaged nearly broke my hitch off from the vibration and constant shaking… I rent utility trailer multiple times a year and never have i encountered such poor equipment from uhaul. Will see if they credit this long time customer for the abysmal service

CHRIS MOCIAS 
Évaluation :
5

Everyone in this location is friendly and helpful.

Christine Cao 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shereen Sabet 
Évaluation :
5

Phenomenol customer service

Juan Covarrubias 
Évaluation :
1

Everything's OK. but I'm having walking problem. Up and down was kinda hard, but other than that, the Best. Thanks.

MICHAEL LAFAELE CHEUNG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

QUANG HA 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Norman Ozima 
Évaluation :
5

Greg was phenomenal. Excellent level of customer service. Deserves an employee bonus for his work.

John Butler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lynn marical 
Évaluation :
5

Fast, friendly, and very professional service. Thank you U-Haul. U make moving easier! 珞

Jennifer Nguyen 
Évaluation :
5

Nothing everybody was nice and polite and well educated

Aaron Villela 
Évaluation :
5

Le client n'a pas laissé de commentaire.

johnny vinh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Jiles 
Évaluation :
5

Excellent service à la clientèle

rommy anderson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARTIN GONZALEZ 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy Wilcox 
Évaluation :
5

Good will be back for the next time .

Phat Vo 
Évaluation :
5

Thank you for good service

nasir Noori 
Évaluation :
4

More in store employee help

Maria Mayorga 
Évaluation :
5

Nick at this location was incredible.

Tim Guthrie 
Évaluation :
5

Excellent customer service. The employees were very helpful and good at their jobs.

Stephen Weston 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Forbes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda Fauzey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy Regalado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek Gallup 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra Baker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phi Vu 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES ASHLEY 
Évaluation :
5

Happy

Dung Nguyen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele Austin 
Évaluation :
5

The van stunk from stale smoke. It gave my passenger and I a runny nose and head ache.

David Harvill 
Évaluation :
5

very professional and well run

paul Scholz 
Évaluation :
5

The staff members here were great. I had to rent a 2nd truck and it was quick and easy. The return was very quick and smooth as well. I highly recommend this location.

Holly Farrell 
Évaluation :
5

Friendly service. Staff went out of his way to help with the van rental and as a senior I really appreciated that

Teresa Green 
Évaluation :
5

Lower the cost.

Russell Gray 
Évaluation :
5

Literally the easiest and best storage facility I have ever used. It seems these days customer service is gone, not here! The manager Dan is one of the nicest guys you will meet, and he holds his staff to the same standards. No homeless people here, no rodents, no mold, no shady characters, no trash. All the things you typically find at storage facilities, are not here! In 3 yrs I never had any type of break in, never heard of one from neighbors, or ever even saw signs of one. That is people's biggest fear when renting a storage unit. You could lock gold bars in here and never worry about them. Cameras EVERYWHERE! Climate controlled, just an all around win. And way cheaper than the place next door. Cant go wrong.

Daniel Luff  |  Expérience générale 
Évaluation :
5

Friendly, helpful and efficient service.

Delano Melikian 
Évaluation :
5

Not much. Ive been going here for year's and year's. U-Haul is always my first choice.

daniel ludlow 
Évaluation :
3

My only wish is there was an elevator, other than that I was pleased

ANTONIO MACIAS  |  Expérience générale 
Évaluation :
4

Good services.

John Pham 
Évaluation :
3

The pickup wasn’t clean

Khawaja Najeeb 
Évaluation :
5

Le client n'a pas laissé de commentaire.

abdul jleati 
Évaluation :
2

Storage entrances was blocked with left items. I was double charged for an extra unit I never had. It took two weeks to get my money back had to call more than once to get it fixed.

Erin Mc Reynolds  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evon Paredes  |  Expérience générale 
Évaluation :
5

Only bad thing is the cards they give you don’t work often so please get a new more reliable system for that, everything else was good

JARED MITSKUS  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

brandon nguyen  |  Expérience générale 
Évaluation :
5

Nick was very thorough with my introduction. I left feeling I could ask questions, knew how to access my unit and the size and price.

DeDe Klipka  |  Premières impressions 
Évaluation :
4

Carts are weren't always at cart placement area.

Charles Gonzalez   |  Expérience générale 
Évaluation :
5

Management and Staff are the best! Great customer service and very efficient.

nelsy leon  |  Expérience générale 
Évaluation :
5

Dan the GM is the u-haul experience I ever had!

Jaquece Abraham  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Merlin Yoder  |  Premières impressions 
Évaluation :
4

Not the issue with the location as they were very accommodating and transparent. The issue was with customer service not clarifying the month free is only valid within the same drop off location as the rental truck or else a ridiculous charge would be added. Though to their end, they tried their best to find an available storage unit as close as possible to our destination. Overall, considering what could have been a very stressful move, this location and the young man who helped us out (and clarified the different costs depending on truck rental drop off) made the experience pleasant.

Mariana Mejia  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrel Ruckel  |  Expérience générale 
Évaluation :
2

I reserved a box at my storage location. Was told that the location was changed due to space constraints only to see lots of space at the original and preferred location. Typical Uhaul experience unfortunately

Derek Neumann  |  Expérience générale 
Évaluation :
4

No elivator

Nealon Sawyer  |  Expérience générale 
Évaluation :
5

Everyone gave my son and I excellent service, starting with Dan, Nicholas, Will and the other ones I can't remember their names. Very friendly and helpful! I have always rented storage space and rented trucks from UHaul. This facility is very clean which is very important to me. Thank you again. Nori F.

Nori Fernandez  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CATHERINE HALL  |  Expérience générale 
Évaluation :
1

Wasn't made aware that this unit was on the second floor of a building that is not accessible at the time of purchase.

Ashley Santisteven  |  Expérience générale 
Évaluation :
3

Everything was good as far as storing items. However the staff and management was problem. Everyone under manager Daniel at Westminster site were friendly but they all didn't really seem together...one tells you one thing and the next one said completely opposite. The site Mgr was a bully, acted like he was only there to collect a paycheck. When a stand-lamp was stolen out of my unit he could have cared less. FLIPPANTLY told me ,"Didn't see a thing on tape," nothing more, just didn't care. He is rude. NOT MGMT MATERIAL. I FILED A COMPLAINT ABOUT HIM AND HOW HE PERSONALLY VERBALLY ASSULTED ME. HE IS REASON I WILL NOT RECOMMEND THAT SITE TO ANYONE. NO THANK YOU!

Carolyn carpenter  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Mejia  |  Premières impressions 
Évaluation :
5

Amazing service. I trust my property is in safe hands. Employees were exceptionally helpful and made moving less stressful

MEAGAN SWARTWOOD  |  Premières impressions 
Évaluation :
5

The only negative: Many times I had to wait a bit too long to speak with a employee as the facility seemed to be understaffed. Otherwise, it was an excellent experience. Merci.

OSCAR HOWARD  |  Expérience générale 
Évaluation :
5

Dan and his young team work very hard to keep the big property functioning well. The young man named MO, and the maintenance lady are super helpful and very nice. His assistant mgr has very good people skills and is very knowledgeable.

Bert Curtis  |  Expérience générale 
Évaluation :
5

Coming from another company's storage where I have three units I'm relieved to see the level security among other aspects of the facility that I am blown away with and I'm happy I'm making my move

Chris Cunningham  |  Online Move In 
Évaluation :
5

Dan went above and beyond to assist me on multiple occasions, he's communicative, understanding, and friendly. The building was kept super clean and sanitized and the retail staff is also warm and welcoming. I had an overly positive experience and will 100 % recommend this location to everyone I know.

Heather Law  |  Expérience générale 
Évaluation :
4

Everything was great, including the representatives at the location. However, your online system refused to transfer photo identification onto your system and had to do it all again at the location. Also very disappointed in the lack of elevator for the storage facility.

Yvonne Flores  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Hughes  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ashley Santisteven  |  Online Move In 
Évaluation :
5

Everything was smooth for an online move in except for getting in the building. That needs to be explained better.

Patricia Dudley  |  Online Move In 
Évaluation :
2

Valuable items stolen from storage unit

PATRICIA FIGUEROA  |  Premières impressions 
Évaluation :
5

This was a very clean and rodent free facility.

jada WASHINGTON  |  Expérience générale 
Évaluation :
1

I signed a contract on a unit that was already full and they have no elevator. so after moving mattress and other heavy items by myself i get to unit after signing contract for a specific one and it was occupied and the next available one was being advertised as a 5x8x10 (it was 5x6x8) and they were listing it falsely. I am now going to be charged $125 extra a month for a bigger unit because Uhaul has no idea what inventory they actually have. Would give 0 stars if i could.

Zachary Delaney  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alma cansler  |  Premières impressions 
Évaluation :
4

The whole process was easy and very supportive by Staff at the Westminster Location as well as the phone conversation.

Azucena Coronel  |  Premières impressions 
Évaluation :
5

The staff and Dan the manager were really helpful, friendly and very patient with me and my move. I cannot thank them enough for their great customer service.

FELICIA TOLIVER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPANIE RAMIREZ  |  Expérience générale 
Évaluation :
5

Very much professional and understanding crew. Especially, Mr. Desmond. Thanks a lot for giving me the opportunity to be 'low maintenance' client. The best in town. J. Choi. W290

JEONG KYU CHOI  |  Premières impressions 
Évaluation :
5

Overall we had a good experience staff was professional and friendly The facility is very clean and nice and cool in the AC which made a world of difference I would definitely recommend this to family and friends

CANNIBIS NYE  |  Expérience générale 
Évaluation :
5

Over all we had a good experience, the staff were professional and friendly. The storage facility was very clean and well managed and also nice and cool from the AC which made a world of difference as we were loading up the storage unit.

CANNIBIS NYE  |  Premières impressions 
Évaluation :
5

Agradecido con el servicio prestado, su personal muy amigable y profesional en su trabajo. Gracias por todo.

Edwin Diaz  |  Expérience générale 
Évaluation :
5

Staff was amazing and it was extremely clean and well maintained.

Samantha Eberhard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lenny Alvarez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Calleros  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPANIE RAMIREZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon Sotomayor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy Hileman  |  Expérience générale 
Évaluation :
5

Merci

Kai Dessalines  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott ferguson  |  Premières impressions 
Évaluation :
5

Very helpful personal Greg is very nice person and has excellent working ethics We appreciate it

Alan Roberts  |  Premières impressions 
Évaluation :
1

This is unbelievable, I called uhaul and reserved a unit big enough for our! 2 bedroom apartment, when we got there the Mamager said we can't rent it here. And I was asked to leave with no reason why. I now have lost everything that was in my apartment

joseph crimo  |  Expérience générale 
Évaluation :
5

I am very satisfied and will definitely use Uhaul storage in the future!

vonda brooks  |  Expérience générale 
Évaluation :
5

Most helpful customer care by an employee in a really long time! Thank you, daniel for making my decision to use the storages at U-haul instead of somewhere else, so easy!!!

Janna Pearly  |  Premières impressions 
Évaluation :
5

Dan was absolutely amazing! He helped us at every turn as did Greg! Any questions or concerns we had they were on top of it! I will absolutely go back to this uHaul all the time!

Bonnie Zahn  |  Expérience générale 
Évaluation :
5

Dan is awesome. Thank you

TYLER SANDOW  |  Expérience générale 
Évaluation :
1

No one was trained and no one knew what they were doing.

ALEJANDRO LIRA  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce Thompson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric bender  |  Expérience générale 
Évaluation :
5

I think Dan manager and all the rest of the employees were above excellent you couldn't ask for better. I definitely would and will recommend this uhaul. Thank you so very much

Gayle Curtis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE RODRIGUEZSANTOS  |  Expérience générale 
Évaluation :
5

Daniel made uhaul storage easy and was extremely friendly. He always helped me with any questions I had. The place is always super clean. The whole team is extremely reliable. Amazing workers here.

ESMERALDA SARMIENTO RAMIREZ  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Diggins  |  Expérience générale 
Évaluation :
1

When I showed up to move in after reserving my unit the Uhaul team gave my unit away. I called two days before my move-in date to make sure everything was good. I was told by customer service it was all mine and ready. I ended up having to pay $60 a month more for a larger unit I did not need. The manger Dan never followed up and was rude. I would NEVER recommend this place. I'm upset with the service and lack there of

Lindsey Park  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA VENISHNICK  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Molly Covellone  |  Expérience générale 
Évaluation :
5

Great everything

James Quealy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

consuelo cruze  |  Premières impressions 
Évaluation :
5

The manager here goes above expectations to make sure you're satisfied, very helpful and friendly. THANK YOU!

Stephanie Rodriguez  |  Expérience générale 
Évaluation :
5

Great customer service makes this location so likeable, the Manager "Dan" he is the best!. Moving? Storage?.... this is the right place

nelsy leon  |  Premières impressions 
Évaluation :
4

Nice friendly service

CHRISTOPHER ANDERSON  |  Expérience générale 
Évaluation :
1

Constantly getting accidentally removed off the system without being notified saying I had left the unit when I indeed didn't. Have had this happen 3 times now and they offer a free month every time but the question is why am I getting removed with a reason.

Blanca Dominguez  |  Expérience générale 
Évaluation :
4

La tarjeta de acceso, no funcionó bien.

Maria Romero  |  Expérience générale 
Évaluation :
5

Completely satisfied

Stephanie Rodriguez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE WARD  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE WARD  |  Expérience générale 
Évaluation :
1

Took 45 minutes to check in and only one person was working on the weekend. My movers literally moved my whole storage when I was waiting in line for get uhaul. After I returned my uhaul it was another 30/40 minute wait to return equipment and I saw the same people in line when I left. This is a billion dollar company why isn't there a more efficient way to get vehicles. At enterprise rental you literally check in at kiosk and get vehicle within minutes. I was talking to other customers in line and they said this specific uhual only one person is always working. Cashier didn't even do a walk around of the vehicle or look at gas and I just turned in keys/closed out storage unit. When I got the bill I was charged for not filling up and insurance around $85 that I did not ask for. I took pictures of before and after of gas and sent them to uhaul. Uhaul customer service only reimbursed me because I took photos. If i did not take them they probably wouldn't have reversed the charge.

Rochelle Thomas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blanca Dominguez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bipan Singh  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HEIDI BENDER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwen Gay  |  Expérience générale 
Évaluation :
5

Merci

TYLER SANDOW  |  Expérience générale 
Évaluation :
2

I would have rated 5 stars, but because it lacked an elevator and I rented a unit on the 2nd floor, having to carry more than 20 containers that were at least 50lb each, made me cancel it right away. I thought there would at least be an elevator to help and make it even more convenient but I was shocked to find there was none. They should have mentioned that there was no elevator before I rented it.

SAMYLANIE GARCIA  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Ma  |  Premières impressions 
Évaluation :
5

Excellent service

vonda brooks  |  Premières impressions 
Évaluation :
4

Staff is great

Howard White  |  Premières impressions 
Évaluation :
5

It has been a great experience with my storage rental. This facility is a little out of my way but worth it. The entire staff has always been friendly and helpful. I also do all of my Uhaul rentals at this location and refer folks to go to this location because of the service. Keep up the great work and the way that you do business and your servicability.

Leonard Tabone  |  Expérience générale 
Évaluation :
1

Still waiting on my refund. Moved out on the 6th Saturday and they still charged me for the months rent. I got charged on the 9th but I was moved out on the 6th. No call back or apology or update.

francisco herrera  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Merrill  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blanca Dominguez  |  Premières impressions 
Évaluation :
3

No Elevator.

Jaime Del Carpio  |  Expérience générale 
Évaluation :
5

On another note I rented a truck and found it was filthy. I was disappointed and didn't feel comfortable that it was sanatized. I was sent to a third party location to pick up the truck. Who's primary business is renting wedding supplies. They wore no masks. Clearly no monitored by UHaul corporation. Very disappointing.

TYLER SANDOW  |  Expérience générale 
Évaluation :
5

We had the best experience dealing with Daniel Desmond. We shipped a couple of U-boxes from Dallas to your location. We came in because the agent in Dallas had promised something that was false. Daniel listened to our complaint and came up with a solution. He turned an unhappy customer into renting a storage unit from your location. He is a great asset to your company. Thank you again Daniel.

anh rock  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAMILLE RITUALO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORENA MONTOYA  |  Expérience générale 
Évaluation :
5

Dan took all my information and accommodated me as quickly as I could. He met all of my requests and over exceeded my expectations. I am more than completely satisfied with his service and move in experience. Merci.

JANNIE FARMER  |  Premières impressions 
Évaluation :
2

I emptied my unit clean. It was after office hours so I had to call in to close my account which is what I wanted anyway because of covid. The location never answers the phone and so everytime I called I got transferred to the company hotline. I spoke to several representitives who couldn't make contact with the location itself. Each time they put a note on my account saying what I was requesting and telling them to call me back in an email. They never called. Then I got billed for the next month and tried again. This rude representative said the only way I could close the account is to go down there in person because I had fill out paperwork. That was a lie. If I am at risk of covid I shouldn't have to go in to the location. She said I would be continuously "billed for the rest of my life" if I didn't go down there myself. There was no paperwork to be filled out. Your staff lied to me and wouldn't help me even when I begged for help.

Stephen Galli  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOC BUI  |  Expérience générale 
Évaluation :
5

STAFF MEMBER REMEMBERED MY "NAME" (I was impressed) Staff were pleasant and helpful. Staff made my stressful time of relocating, stress free

KAREN MCLUCAS  |  Expérience générale 
Évaluation :
5

Outstanding!!!

KAREN MCLUCAS  |  Expérience générale 
Évaluation :
5

Excellent staff members

KAREN MCLUCAS  |  Expérience générale 
Évaluation :
2

The units aren't maintained well. When I moved in there was a hole in my wall and when I moved out I got charged for it. Not professional if you ask me.

Ezekiel Cruickshank  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clark smeltzer  |  Expérience générale 
Évaluation :
5

Great place friendly staff. Great service

Leonard Tabone  |  Premières impressions 
Évaluation :
5

This location is a bit further than others but the staff here has always treated me well.

Leonard Tabone  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abigail Garcia  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl Kristal  |  Expérience générale 
Évaluation :
5

Dan is the man!!!! I appreciate you for your hard work to satisfy my needs. My moving experience was much smoother than expected because you were there to help. Uhaul should be proud to have you in their team.! Thank you again for helping me with both my storage and Uhaul rentals "Captain Save A Customer " once again to my rescue. Thanks for being my hero. WhT you do matters!

Salina Golightly-Mondragon  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Madeline Lanier  |  Expérience générale 
Évaluation :
5

Staff went above and beyond to be helpful.

Brigit Ramirez  |  Premières impressions 
Évaluation :
5

Everyone is not only professional but friendly as well. I was there for 3 years and was well. Thank you. Peace&Blessings

jean hensley  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MARIA DEL ROSARIO MANSKER  |  Expérience générale 
Évaluation :
5

After having a very stressful night where I was told Uhaul did not have a truck for me to rent, although I had a previous reservation, I arrived at the Westminster's storage office the following day to be told I could no longer rent an already reserved storage unit under the same contract. I stood there mouth dropped, with a last minute 1day $332 Dollar Penske Rental truck, driven one way over 50 miles, loaded with every item my disabled mom owned. I was confused about having to pay what looked like close to $300 to rent a storage unit. However, "Captain Save A Customer" came to my Rescue. "Dan Desmond" is my Super Hero!! He swooped in and listened to me vent, heard my story and cleaned up a mess he did NOT create. Dan was patient, friendly, welcoming and got me a smaller perfect size storage under the previous contract. Also, while helping me, Dan went the extra mile to give another customer his own personal bottled water who asked to buy water. "Dan is the Man" and is a major appliance to Uhaul. He helped me trust in Uhaul again. Thank you Dan

Salina Golightly-Mondragon  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah Trigueros  |  Premières impressions 
Évaluation :
5

Great team. Dan the manager was helpful and professional.

James Mackie  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rafael Resendez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maria OCADIZ  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOC BUI  |  Premières impressions 
Évaluation :
5

Thank you so much for all that you have done for me. I always suggest U-Haul storage to my friends and family they've asked where should I get storage? My response is always U-Haul storage.

Stephenie Saint Vincent  |  Expérience générale 
Évaluation :
1

In 5 years the rental fee for my storage unit increased by 70 %. A complete rip off.

ROD GARRETT  |  Expérience générale 
Évaluation :
5

!

TONY PEREZ  |  Expérience générale 
Évaluation :
5

Daniel Desmond gave us such great service, is very efficient, with an excellent attitude, courteous and positive!

Sally Johnson  |  Premières impressions 
Évaluation :
1

Everything was perfect but the staff, waited one hour to get the storage and waited 20 minutes to submit the key.

Mohebullah Karimi  |  Expérience générale 
Évaluation :
4

Would use this facility again if needed

CHERYL MILGROM  |  Expérience générale 
Évaluation :
5

UHaul of Westminster made it easy to rent and kept my things safe. Check out was simple. The facility was always clean and secure and the staff was helpful. I would rent here again.

Laura Rheaume  |  Expérience générale 
Évaluation :
5

The manager was very professional and showed me all my options when it came time to make my decision I made it with ease thank you Dan and the rest of the uhaul team in Westminster.A+

Jeremy Merrill  |  Premières impressions 
Évaluation :
1

Horrible customer service! Service people never pick up the phone. Long lines.

roman fernando  |  Expérience générale 
Évaluation :
5

Lil under staffed but all went well very happy with da truck I had!

adam fineman  |  Premières impressions 
Évaluation :
5

Everyone was very nice and helpful.

anayah wallace  |  Premières impressions 
Évaluation :
5

Friendly customer service

TRACEE SMITH  |  Expérience générale 
Évaluation :
1

The new management is the reason for me departing this facility. She was rude from day one. She lied, she didcriminated again my black friend with racist remarks and also with me because I am disable

Dennis Rey  |  Expérience générale 
Évaluation :
5

I will rent again Thanks

Carlos Roger  |  Expérience générale 
Évaluation :
5

My only complaint is the stairs, great service here and accommodating..

PATRICIA LYNN BEIGEL  |  Expérience générale 
Évaluation :
5

This place is great.

thuy phuong  |  Expérience générale 
Évaluation :
5

Glad to be done with the expense.

michael brooks  |  Expérience générale 
Évaluation :
3

The moving of the box as it was dropped broke my only thing I didnt want damaged! 75in tv!! Took me 2 years to biy this and now its trashed. Thanks to the fort driver that didnt seem to care about

Zachary Keller  |  Expérience générale 
Évaluation :
4

The young men running this location do an exceptional job. They are patience, efficient, helpful and professional with a smile. I strongly recommend THIS LOCATION!

CATHI SWEARINGEN  |  Réservation 
Évaluation :
5

Pablo, Erik, Melvin, Mike, and Marc are all working above/beyond what they should do. Always professional, friendly, and helpful. Down to earth AND I've seen some incredible patience with rude people!

MARC SIWIRSKI  |  Expérience générale 
Évaluation :
4

Unit was well maintained.

GABRIEL SCOTT  |  Expérience générale 
Évaluation :
5

In over a year of usage I never had a bad experience. Great service!

Patricia Ferrer  |  Expérience générale 
Évaluation :
1

I don't even have items in storage with this location, yet they bill me and put liens on imaginary storage units. U-HAUL IS A FRACTURED BUSINESS. By far, the worst storage experience in 57 years.

Frank Gil  |  Expérience générale 
Évaluation :
4

This place and staff are all first rate. My belongings were covered in rat droppings after I moved out. But I understand it's probably an ongoing issue and noticed the traps when I moved in. Thank you

Adrian Sabater  |  Expérience générale 
Évaluation :
5

Great service!

IVAN JARQUIN  |  Expérience générale 
Évaluation :
4

it was a great experience

trinh nguyen  |  Expérience générale 
Évaluation :
5

great!

debbie philipps  |  Expérience générale 
Évaluation :
5

Mike the manager was so helpful and polite. He did a Great job.

Robert Isaac  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page