Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Elevator closed entirely to fast. Got caught several hundred times Most of the staff were kind and very helpful. NOT ALWAYS THE CASE.
JIMMY SMITH
|
Expérience générale
Évaluation :
5
Very nice and kind
Debra Jefferson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edgar Lopez
Évaluation :
5
Great friendly staff
Ron Stiles
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tadusz Kraszewski
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAWANDA ALLEN
Évaluation :
5
Great customer service!! Very helpful and friendly.
Suzie Birlew
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Hans
Évaluation :
5
Le client n'a pas laissé de commentaire.
AMANDA MCKEON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
GERARDO ROMERO
Évaluation :
5
Excellent
Ernesto Marquez
Évaluation :
5
Le client n'a pas laissé de commentaire.
LATISHA ADAMS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BILLY WOOLEY
|
Expérience générale
Évaluation :
1
My preferred location was changed by a telephone call from UHaul 2 days prior to the scheduled pick up. That was manageable and I was able to plan my time accordingly but when I went to pick up the vehicle the location I was told to go to it was closed and there was nobody there. I had to contact customer service and wait on the line until I could speak to someone. Then I had to go to another location further away in order to pick up a vehicle. In all this wasted over an hour of my time and added a further 45 minutes driving time. The vehicle had a blowing exhaust and was extremely noisy (my passenger and I could only communicate by shouting!). This was for about 18 hours of driving time. I am extremely disappointed. by the overall experience especially as a repeating customer of UHaul.
TIMOTHY ZIMAN
Évaluation :
5
Actually, six stars! Riko and Michael and the rest of the staff were very good to me
LESTER MCCOY
|
Expérience générale
Évaluation :
5
It was great on each end of the move.
Patrick Myer
Évaluation :
5
Riko and team are the best and a pleasure to work with!
JOHN R NORRIS
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jose Canales
Évaluation :
5
Michael is a true professional. U-haul is fortunate to have him on staff.
jason simmons
|
Expérience générale
Évaluation :
5
5 Stars are not enough. Ive used this location multiple times and its always be A+++++++++ service. The staff are funny, warm and welcoming. I will most certainly recommend this location to everyone i know.
WILLIE WHITE
Évaluation :
5
Riko is extremely professional, outstanding customer service!
Julio Alvarado
Évaluation :
4
Le client n'a pas laissé de commentaire.
SHELIA THANERS
Évaluation :
5
Everything was great
Leneal Wilridge
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sheila Thanars
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
WALTER BELL
Évaluation :
5
Mikell and the staff have been roughing but on point polite and professional.
Glen Walden
|
Premières impressions
Évaluation :
5
Everything was great
Endy Onye
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dmitrii Lukianenko
Évaluation :
5
Le client n'a pas laissé de commentaire.
Perla Lovos
Évaluation :
5
The gentleman at the counter when I picked the truck up was nothing short of amazing! Moving is probably one of the most stressful things and he was just being overall positive and so nice and even offered me a bottle of water when he noticed that I had finished mine. He made the experience feel personal and not just transactional, and really was a great way to start the long day I had ahead of me. To improve the next customer's experience you need to make sure he doesn't go anywhere because he was awesome! I wish I could remember his name. 10/10 experience.
Laurin Lombardi
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ernest Imoisi
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly deVos
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Shaquita Shead
|
Expérience générale
Évaluation :
5
I'm not sure, because my experience was great!
Johnny Brown
Évaluation :
5
Le client n'a pas laissé de commentaire.
Valschkia Dabney
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LOGAN KEESLER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vincent Baldacchino
Évaluation :
5
Customer service was on point and very attentive
Dj Stay Ready of Houston Jason
|
Premières impressions
Évaluation :
4
Good service only issue was the return a truck app would not work properly at the store upon dropping off the truck after hours. Merci.
DAWSOM WEATHERFORD
Évaluation :
5
Great location, staff always so helpful.
Monica Zuniga
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Scott
Évaluation :
5
Not at this time
KEVIN PERKINS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD FREEMAN II
Évaluation :
5
Rico and Michael were extremely helpful.
Michael Gross
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sergei Zhilinski
Évaluation :
5
The atention of Michael was very good.
ORLANDO GARCIA-SANCHEZ
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tracy Obrien
|
Premières impressions
Évaluation :
5
Best locator ever. Michael goes beyond the call of duty to help.
Trina Vining- McClinton
|
Expérience générale
Évaluation :
5
Staff were incredibly helpful and fully devoted to their job #1
Tracy Obrien
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTHONY HARRIS
Évaluation :
5
I'm still waiting for my final receipt. Plz send thx!
Richard Castillo
Évaluation :
5
Le client n'a pas laissé de commentaire.
LaWrencya Caraway
|
Premières impressions
Évaluation :
5
We needed to move to a storage that was closer to our current home
Emma Murphy
|
Expérience générale
Évaluation :
5
Staff goes above and beyond with customer service and location is well lit and secure
CARLOS PEREZ
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SUZANNE ISHMAEL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keyera Duff
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darrell Harrelson
Évaluation :
4
Le client n'a pas laissé de commentaire.
James abraham
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Devon Hudson
Évaluation :
5
The staff is always available during hours for help and assistance. One of the BEST locations I've ever experienced and it shows from the top down! I will definitely recommend to family and friends!
Keith Swint
|
Expérience générale
Évaluation :
5
Fantastic Location!!!
REGINA DEMNY
Évaluation :
4
Location was closed when dropping off truck and trailer.
Kevin Perez Cruz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennie Flores
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jonathan George
Évaluation :
3
Le client n'a pas laissé de commentaire.
Lydia Stemple
|
Expérience générale
Évaluation :
5
Thanks for making this process accommodating for me!
Tiara King
Évaluation :
5
Rico is a fabulous representative for the company
Breck Chatrou
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joy Hughes
|
Premières impressions
Évaluation :
5
Representatives assisted me in times of need, so God bless them. Manager was also great, very accommodating after discovering my storage unit was rented. Actually got a better unit that was more convenient for me, thanks to him doing his job after seeing me walking around the facility past midnight. Thank you guys soooo much!
CHARNEL WELCH
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Deborah Neuman
Évaluation :
5
It was a great facility I have no complaints keep up the good work.
Christian Watson
|
Expérience générale
Évaluation :
5
None. I always try to rent from this location for my company. The employees are always helpful.
Michelle Cheney
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Hudson
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHARLES TERRELL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
mercedes elizondo
Évaluation :
2
Customer service is horrible at this location
David Gonzalez
Évaluation :
4
The truck was in bad condition and had cracks which was leaking water inside.
Sohail Mohammed
Évaluation :
5
Rien
Gregory Davis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Willie Holden
Évaluation :
5
Awesome experience. Riko was extremely helpful and accomodating.
Nicholas Hernandez
Évaluation :
5
We rented a space for our RV for 8 years. Never worried about its safety. Had 1 battery taken and replaced with non functioning battery and 2 butane tanks changed out for empty ones. Otherwise, it was always where we parked it and in good shape.
MARILYN COOK
|
Expérience générale
Évaluation :
4
Friendly and efficient crew at this location. They even sorted out my questions on dropping of trailer at a different location.
Farid Nagji
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria Garrett
Évaluation :
5
U-Haul just does it right.
Sarah Patel
Évaluation :
5
Other than location that I was picking up my dropoff point wasn't on the paper they gave me. I had to call three times to finally get the location to where I was dropping it off. First two agents couldn't figure it out then third agent was able to. Took a total of 10 minutes to get that information which is crucial while driving a uhaul and moving things around. And I thought uhaul was a streamlined service. To top things off the location I dropped it to didnt even know I was arriving and they charged me an extra $14 for mileage
Aaron Davis
Évaluation :
5
On-site manager was very friendly and helpful. Excellent experience at this location.
Ashley Barreras
Évaluation :
5
Le client n'a pas laissé de commentaire.
Helena Sternthal
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rozanne Amo
Évaluation :
5
The truck was not in a good condition to be rented. It had an major issue with the brakes, it tooked too long to stop the truck. And it had a sound like metallic sound in the front left week as the brake bands were all gone. First time that kind of things happens to me. We are moving things on your trucks, but also we are on them the vehicles has to be ready to be rented and of course in a way we can survive the ride.
Jose Colmenares Sigala
Évaluation :
5
Really great.
Gary Sipp
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yesenia Escalante
Évaluation :
5
The steering wheel was slightly off.
Tomas Prado Bley
Évaluation :
5
The guys in the office very friendly, truck super clean, easy process.
Heber Rodriguez
Évaluation :
3
Le client n'a pas laissé de commentaire.
Felicia Bradley
Évaluation :
5
Truck worked fine though had several mechanical issues (needed power steering fluid, transmission hard to shift, etc)
Walter Curtis
Évaluation :
3
I had a few bags missing from my unit
ZERIUS BRITTIAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Simon Vezina- Dawod
|
Expérience générale
Évaluation :
5
Not a thing. My experience has always been awesome.
Regina Nichols
Évaluation :
5
Excellent service by the gentleman at the desk very polite and knows his job well 👍🏻
Chris Wilkes
Évaluation :
5
Le client n'a pas laissé de commentaire.
Grant Busse
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jamarcus Williams
|
Expérience générale
Évaluation :
5
Very good customer service very concerned about your needs or anything that you needed help with they were there to help you with. Yes I would recommend again this facility to anybody else. Thank you to the manager Riko great job
Emily Mata
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stan Duke
Évaluation :
5
This is the best location I've ever utilized. I am always impressed with the quality of service and their professionalism period.
SOLOMON OLATOYE
Évaluation :
5
We've used this storage facility for almost 12 years for our three different RVs. They're secure and always very clean. They've only raised their prices about twice in that timeframe. Highly recommend this facility.
Mary Boone
|
Expérience générale
Évaluation :
5
Great service. Not need for changes..
Steve Ward
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vendylon Edwards
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edward Tchernomordik
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Bride
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Bride
Évaluation :
1
Le client n'a pas laissé de commentaire.
Pierre Gibbs
|
Expérience générale
Évaluation :
5
Great service.
Bill COTTON
Évaluation :
3
Not all appliances I ordered were available at pick up
DETLEF BOSS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Juan Penuela
Évaluation :
4
Le client n'a pas laissé de commentaire.
JANICE WROTEN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John goers
|
Premières impressions
Évaluation :
5
Staff extremely friendly and helpful. Very well run establishment.
Peter Lee
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Salley
|
Expérience générale
Évaluation :
5
Michael and his staff were fantastic! They were professional, helpful and speedy. I would absolutely recommend this location and team!
Jeff Morris
Évaluation :
5
Met my need.
Mark Groppi
Évaluation :
5
Le client n'a pas laissé de commentaire.
LISA RITENOUR
Évaluation :
5
Excellent customer service and quality equipment. I will definitely use this location again in the future.
SOLOMON OLATOYE
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melanie Dupard
Évaluation :
5
Le client n'a pas laissé de commentaire.
JONATHAN NOLAN
Évaluation :
4
Le client n'a pas laissé de commentaire.
Latanya Whaley
|
Premières impressions
Évaluation :
5
The manager is very pleasant and accommodating. He offers outstanding service.
Regina Nichols
Évaluation :
5
Great!
Cindy Rios
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chennelle Reyes
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT WOCHNICK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brett Hamilton
Évaluation :
5
Le client n'a pas laissé de commentaire.
GEIDY PEREZ PORTAL
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael Bacque
Évaluation :
5
no comments
Pamela Reed
|
Premières impressions
Évaluation :
3
It was okay! To get to the storage was a little difficult and was more smaller then I thought. The manger and my movers got in a verbal argument. But eventually I had to calm the situation down. In order to get my stuff in the storage unit. Overall it was okay experience. The manger need to be a more respectable when approaching people who at the facility. Rather it's a unit renter or moving company.
Melanie Dupard
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sergio Giron
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin Vest
Évaluation :
4
Le client n'a pas laissé de commentaire.
Karen Satterfield
Évaluation :
4
Easy experience.
CHONDREA MATTHEWS
Évaluation :
5
Good job
RUBEN AGUIRRE
|
Expérience générale
Évaluation :
5
However, I would never recommend the moving company we used through your website. I understand it is a third party; however, they left us in a very precarious situation resulting in us incurring additional costs with U-Haul. Very unprofessional and very disappointed.
TONY Julian
Évaluation :
5
I was supposed to have the vehicle back at 3:45pm. However due to the rain it delayed us a little bit. I returned the truck around 4:30 and was charged for a whole extra day plus insurance. I called and advised u u-haul that the rain delayed us but yet still was charged. I think it was unfair.
LASHAWN STEVENSON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathy Steen
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vendylon Edwards
|
Premières impressions
Évaluation :
5
The manager of this U-Haul was outstanding!
Robert King
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nisa Walker
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary Ryan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nisa Walker
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yanko Delie
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sherri Hooks
|
Expérience générale
Évaluation :
5
Friendly staff and always ready to help.
John Vaughan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose Camarena
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rochell Smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin Shilman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra Reyes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Macy Zawada
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jasmin Garcia
|
Expérience générale
Évaluation :
4
Riko and Michael are great guys enjoyed speaking with them.
ANDREW IYEKEKPOLO
|
Premières impressions
Évaluation :
5
Aucun
Pete Garcia
|
Expérience générale
Évaluation :
1
I was told by the clerk that he would check me out of the storage unit and I would receive an email with the receipt during this time I was moving into the new house and dealing with new job and failed to check my email. It was 2 months before I realized that I was auto paying for the storage unit. The clerk manage to give me back one month but fail to return the first month pay that was taken
Roselin Zorrilla
|
Expérience générale
Évaluation :
1
my unit was rented out before my day of renewal without I was under contract until the July first 07/01/2023 I came 06/26/2023 notification or simple a phone call will fix the problem i have the rest of my things and have other personal property to putting back in the unit. but when i when someone was already moving in . very poor and cruel action. after been moving and all the hard work and fatigue and the heat to be be back and forth all in vain to drive around the big city of Texas not knowing where to go from one place to another just to put my things ,the clerk he did not care at all he was his washing his hand and telling me it was not me it not my fault .not taking responsibilty for the company that he work .really a bad experience wishing not one to go through it .not ever going back and not the best storage to go .sorry but this was my experience extremely bitter.. bad actitute and bad charater will corrut a company due to bad customer service
JOSUE MONTERO
|
Expérience générale
Évaluation :
5
Michael and his team were very knowledgeable and accommodating!
Sandra Reyes
|
Premières impressions
Évaluation :
5
I had a space here for 3 yrs and I actually lived out of town. Whenever I needed assistance they always helped me and made things very easy for me without having to travel 30 hours to do it. They were always nice and helpful .
Layouke Davis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Mullen
|
Expérience générale
Évaluation :
3
I am paying for a climate controlled unit. It was 100° inside with no ac running.
JOHN MAXWELL
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
MAGDALENE TARLOVSKY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRENDON BELL
|
Expérience générale
Évaluation :
3
me and another 5 people we where in the same zone of loading and un -loading ours belonging at the same time . due to one of the exit door was not working according to the staff the clicker was not working for him but working for other staff the use the door multiples times in front of us it was extremely difficult for all the people that have to move constantly theirs cars to allow others to pass by. it was a horror experience having only one way in and one way out making all us spending more time in the heavy heat of the day. the attendant did choose not to fit his clicker or changing battery or borrow another staff remote control as a customer services to families arriving at the location. customer services was not the best . After more than 12 hrs been driving in the road ,a little compassion would be greatly appreciated it ... that was my honest experience...
JOSUE MONTERO
|
Premières impressions
Évaluation :
5
Very courteous and straight-forward staff. Offered me cold water every time I came in, since it was usually 90 degrees outside, which was really nice. Checking in, checking out, and asking questions was always super easy and very efficient. Would do business with these people again!
Lauren Hynson
|
Expérience générale
Évaluation :
5
I've always received Excellent Service from every UHaul location I ever visited!
Lori Garza
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CRISTIAN MENDOZA GRANDE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karol Medina
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Thomas Mattison
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
carlos canizalez
|
Expérience générale
Évaluation :
5
When ever I move I always use Uhaul the best in the city.
Christian Watson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandi Calice
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stevie Godfrey
|
Expérience générale
Évaluation :
5
The team was phenomenal over the course of my 12 month rental.
Evon Welch
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
boukar lawane
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dolores Gonzales
|
Expérience générale
Évaluation :
5
Very helpful stuff.
Aldo Martini
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Washnesky
|
Expérience générale
Évaluation :
5
Customer service was very professional And polite.
Tone Anthony
|
Premières impressions
Évaluation :
5
Thank you.. the maintenance lady scares me still! But thank you. I only wish I met y'all when my life wasn't falling apart.
SELINA COVEY
|
Expérience générale
Évaluation :
5
Awesome people to work with!
Lydia Erckson
|
Premières impressions
Évaluation :
1
I’ll never give this location my money again!
Vivian Gonzalez
|
Expérience générale
Évaluation :
5
Very helpful. Went above and beyond to make it convenient and easy.
Kimberly deVos
|
Premières impressions
Évaluation :
5
Riko was very friendly and very helpful person.
Anil Gorge
|
Premières impressions
Évaluation :
5
Always excellent
Bernard Barrett
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Dolores Gonzales
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Schlumbrecht
|
Expérience générale
Évaluation :
5
Very helpful staff.
Christopher Scott
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ryan Demny
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jessica Phillips
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICK ESPINOZA
|
Expérience générale
Évaluation :
5
Great storage unit and great staff
Matthew Griffin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Andrew
|
Expérience générale
Évaluation :
3
Because some one went in my storage and took some stuff.
WILLIAM JOHNSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Everett Tellez
|
Expérience générale
Évaluation :
4
Good job guys!
Suyogya Bhattarai
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERICK BRADSHAW
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ricky James
|
Expérience générale
Évaluation :
5
Riko and Michael are both wonderful men! Efficient and kind beings that we could use more of in this world! Merci.
TIFFANY TURNER
|
Expérience générale
Évaluation :
3
I was told different rates and a month Free promotion but, we did not get any Free month. Kind of a Scam--espeically since I was a sunday.
Todd Gartner
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bobbi Brand
|
Expérience générale
Évaluation :
5
Mr. Rico was wonderful to work with - he was friendly and very accommodating
JOHN DAVITO
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Everett Tellez
|
Online Move In
Évaluation :
5
I've been using U-haul for storage and truck rental for over a century. Thank you I-haul and staff for your great service.
CYRESE RUSSELL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Everett Tellez
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andre Turner
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
joel perez
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
John Batiste
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tabitha Jones
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHARLES E SCHALL
|
Expérience générale
Évaluation :
2
We had property missing.
David Murphy
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHAWNETTA JACKSON
|
Expérience générale
Évaluation :
3
Bldg B has pest issues with wasp and just too many of them getting into the cracks of the AIRDUCTS and flying out to the HALLWAYS....
DANGEROUS
Nathan Grant
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Malick Mbodj
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Byron Hornsby
|
Expérience générale
Évaluation :
5
Wonderful friendly staff…Mike, Rico, Erica and the others. Needed only for w short period of time and they eased the anxiety of the situation. Je les recommande fortement.
Tonia Davis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RON GARRETT
|
Expérience générale
Évaluation :
5
From the first time I reserved the trailer, until the time we moved out of the storage facility in Texas, the entire experience was way better than I had expected it would be. Kudos to U- Haul for giving one month free storage when you rent their trailers. I would highly recommend U-Haul to any person needing to move their possessions.
Robert Leahy
|
Expérience générale
Évaluation :
4
Everything was okay except my bed was damaged, and they couldn't do anything about it. Something spilled on my bed and my gel mattress cover. Because there was nothing leaking in the storage unit they couldn't do anything. Also I had bugs in my store good. They weren't roaches but they were very small little flying things that it was a lot of them and I know I didn't go in there with them. Also I tried to change the due date for my payment and they couldn't change it or I had to pay an extra month plus the days and it that was too much. The facility was very clean always accessible staff always friendly I just had minor problems. I guess of replacing a bed it was minor that's it.
louise watkins
|
Expérience générale
Évaluation :
4
These are the cleanest public testrooms I’ve seen in a long time!!
KANDY GLASS
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
SCOTT LAIRD
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KAYLA GONZALEZ
|
Premières impressions
Évaluation :
4
The initial Fort Pierce location was experiencing understaffing, and computer problems. But in Spring Texas, Erica was phenomenal. Friendly, helpful and knowledgeable.
Robert Leahy
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen LeBlanc
|
Expérience générale
Évaluation :
5
Rented a truck and a storage unit. Staff was super friendly and and helpful on our move in.
John Archer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bobbi Brand
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
LACIE WHORLEY
|
Premières impressions
Évaluation :
5
The staff was very nice and helpful.
Ken McIntosh
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jerome deshon collins
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
acevedo fernando
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LISA WILCOX
|
Premières impressions
Évaluation :
4
Excellent service! Reasonable prices! Courteous employees! My 4 star is based on the fact, that having an outside storage unit, causes dust to collect on your belongings! By no means is this a reflection on the staff…just a personal observation.
linda sinquefield
|
Expérience générale
Évaluation :
2
Difficult to contact employees when needed
GARY ALEXANDER
|
Expérience générale
Évaluation :
1
My trailer was stolen while in storage at this U-Haul. It is worth a great deal to me. I have loved and enjoyed this trailer for 18 years. I will not be using this facility in the future. It is not secure. The bottom line is that the facility should have been able to keep my trailer safe.
lora black
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terry Pennington
|
Expérience générale
Évaluation :
5
El personal muy amable y todo muy bien y seguro volveré a este lugar sin pensarlo 100 % recomendado
Leonel Silva
|
Expérience générale
Évaluation :
5
Excelente servicio,,muy profesional,,Excelente trato,muy amables,,todo estuvo muy seguro,,,y siempre que lo necesite me atendieron,,,Gracias,,,,
Teresa Fellton
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID WILEY
|
Expérience générale
Évaluation :
5
The staff were friendly and very knowledgeable. I would highly recommend them to anyone looking for either a truck rental or a storage unit.
Cheryl Devore
|
Expérience générale
Évaluation :
1
I will not come back
Tierra Hill
|
Premières impressions
Évaluation :
2
Got charged for dolly when it was already broken before I rented the truck. Also charged for an additional day when I was already at the facility waiting in line. Nobody was outside only one single employee running the show. Absolutely awful experience for me.
Richard Denson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PETRONILO RODRIGUEZ
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daphne Guillory
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Franscico Marquez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ian Nazareth Fulminar
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
DANA DAVIS
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Valerie Solomon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NINA ANDREWS
|
Expérience générale
Évaluation :
5
Keep up the great work. Very patient and helpful. Answer any and al questions and concerns.
SHANTORIA HANKINS
|
Expérience générale
Évaluation :
4
We were at this facility for a little over three years the only problem is I had was with my unlock it wouldn’t open one time so that everything went well
Eduardo Muniz
|
Expérience générale
Évaluation :
5
Thank you to your wonderful and courteous team; I had multiple challenges and your employee Dallas stayed a little late waiting for me to come in. Thank you guys
Byron Hornsby
|
Premières impressions
Évaluation :
4
Gate had issues on one occasion but was repaired quickly. Property was always clean. Good experience!
mark mitchell
|
Expérience générale
Évaluation :
5
The owner is a very friendly and welcoming person.
DENNIS DRISCOLL
|
Expérience générale
Évaluation :
4
Need access after 10 pm occasionally die to my work schedule.
Cynthia Comeaux
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nachole Farrens
|
Premières impressions
Évaluation :
5
……
Bruno Wirz
|
Expérience générale
Évaluation :
5
These guys was very considerate to my needs and concerned that I was able to have the storage space to keep all my things safely stored. I can't thank them enough!!!
William Bruce
|
Premières impressions
Évaluation :
5
Great all around service.
David Murphy
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa Cearley
|
Expérience générale
Évaluation :
5
Great communication. Easy process
JOHN POLK
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicholas Scrutchin
|
Expérience générale
Évaluation :
3
Overpriced. Received a letter they were going up on monthly rent. I shopped around and got another unit same size same hrs and is a clean and maintained facility for 1/2 the cost what they were charging.
Matthew Whatley
|
Expérience générale
Évaluation :
5
Very helpful, knowledgeable, and accommodating!
Gene Savage
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RUSSELL PAGE
|
Premières impressions
Évaluation :
5
Super great people
Teresa Cearley
|
Premières impressions
Évaluation :
5
Family oriented
ANGELA MORGAN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bruce Jones
|
Premières impressions
Évaluation :
5
Forgot the spelling to his name, started with an A. Believe it was Areu or something around that. Dude was extremely helpful and polite. Good dude.
Joel Salcido
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAMELA MADERO
|
Expérience générale
Évaluation :
5
Riko was very helpful. He even gave me a ride home when my wife did not show up. very satisfied.
STEVEN GLASSER
|
Premières impressions
Évaluation :
5
Michael was extremely helpful with returning our truck and getting us moved in to a storage space. Previous to meeting Michael we were having a very difficult time with everything at other U-Haul facilities. Michael is exceptional at customer service.
Kathleen Kantorzyk
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
joaquin morrow
|
Expérience générale
Évaluation :
5
Quick and fast service.. definitely recommend
CHARLES PAGE
|
Premières impressions
Évaluation :
5
The gentleman who checked us in was very helpful. He was very busy (helping 3 people at once) but very efficient. The unit we originally got was not going to work for us but Michael quickly and easily moved us to a unit that would work. Moving to the area from out of state, I didn't have much to go off, but wr are glad we went with this facility!
John Kent
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
LAURA MARCHAND
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEFFREY SCHARD
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashlyn Staacke
|
Expérience générale
Évaluation :
4
Jordan, was fantastic! Very friendly and knowledgeable. Way to go Jordan!!
TIFFANY TURNER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEPHEN CLAY SMELLEY
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kendra Renfroe
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
jerry lawson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda Phillips
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTHONY MIRELES
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Morgan Byers
|
Premières impressions
Évaluation :
5
Thank y’all
Lynette Martinez
|
Expérience générale
Évaluation :
1
They charged me twice from another facility and shouldn't have then I have to wait for a refund for 3 to 7 days and I really needed my money back that day asap.
William Johnson
|
Premières impressions
Évaluation :
5
Unable to locate carts
Beckey Thomas
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Corter
|
Premières impressions
Évaluation :
5
Riko at the uhaul storage of the woodlands was awesome and made a rough move very easy once I made it to Houston he is a five start in my book
⭐️⭐️⭐️⭐️⭐️
angela salerno
|
Premières impressions
Évaluation :
5
Manager Riko Abundis and staff were always very accommodating and welcoming. Í greatly appreciate everyone at this facility.
PAULA JOHNSON
|
Expérience générale
Évaluation :
5
U-Haul storage in The woodlands have employees that are respectful and nice their generous they do the job it's supposed to and keep the rates decent and affordable. No argumental issues.
james schlumbrecht
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tori Heckart
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANGELA SHORTER
|
Expérience générale
Évaluation :
5
very nice helpers
Anjeanetta Matthews
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Maja Jacobs
|
Expérience générale
Évaluation :
2
Scam Alert ! I re
Ray Crawford
|
Premières impressions
Évaluation :
5
The manager Riko is the best!!!!
Joe Whitfield
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Madonna Smith
|
Expérience générale
Évaluation :
4
Considering the lady was the only one working due to a no call , no show …. She did the best she could….., I don't think she was able to take a lunch break being that she was there making sure the customer were accommodated. Thanks Young Lady
Stacey Johnson
|
Expérience générale
Évaluation :
5
The staff made me feel really good. I was having the worst day ever but when I left, I actually almost forgot my problems. The slightest bit of kindness goes a long way!!! Thank you all. And that manager is a keeper ☺️
Lori Mcdonald
|
Premières impressions
Évaluation :
2
Everything from rental of 4 trucks and storage was a nightmare from the begining. Will never use uhaul facilities or equipment again was never compensatwd for any of the mistakes by your representatives. Of there was a another rating lower than below average I would choose it.
jody Fisher
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Brittnay Delacerda
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
HUGH SMITH
|
Premières impressions
Évaluation :
5
Riko and his staff are excellent. Great service. Clean facility. Well maintained.
BRANDON MABRY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
diedra Williams
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
RANJINI NAGARAJ
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAMELA EVANS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karla Hart
|
Expérience générale
Évaluation :
4
Friendly service. Clean facility.
Marlon Hillard
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jan Muniz Garcia
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carmen Boronow
|
Expérience générale
Évaluation :
5
No comments
Audrey Jones
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JASON JOYNER
|
Premières impressions
Évaluation :
4
Aside from some logistics issues no there part. But they made up for it by addressing the issues and accepting responsibility for the mistake and comped me some fees. No argument all was fair. Good service and understanding.
ROGELIO ARENIVAR
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jasmine James
|
Expérience générale
Évaluation :
5
The staff was super helpful especially when it came to referring somebody to help move my belongings into the unit thank you great job highly recommend you appreciate the great service from everyone.
LLOYD SELBY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharon Mong
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shun Brager
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hope Peralez
|
Premières impressions
Évaluation :
5
The guy take care of me on this storage was amazing super friendly he walked in to the facility to show me everything he just done amazing his name was tryniti I’m no sure if I write right the name
Erick Falkenhagen
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robichaux Cory
|
Premières impressions
Évaluation :
5
Very clean and friendly
FERNANDO GALDAMEZ
|
Online Move In
Évaluation :
5
I can't say enough good things about my experience here. Riko was so helpful & personable, 10/10 would recommend! Thanks again
Mandi Moore
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
FRANK CASTILLO-FABREGA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carmen Boronow
|
Premières impressions
Évaluation :
5
MUY BUEN SERVICIO Y RAPIDO
ARMANDO RENE ARRONA
|
Premières impressions
Évaluation :
3
The facility was out of free locks that came with my purchase. I could not purchase a lock from them and instead had to drive to Lowe's to purchase a lock for my facility.
SHANNON LANDREVILLE
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Barbara Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL CHAPMAN
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
JERNISE FERRER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Annet Jones
|
Expérience générale
Évaluation :
3
Poor communication.
Jada Perks
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bradley Reefer
|
Premières impressions
Évaluation :
1
The service was very poor and disappointing. My wife and I thought we were renting a unit on or around 4/17/21 only to discover a month later there was no record. The original price we were quoted was around $35/month with the first month free. When we returned a month later a different staff member showed a different pricing fee of around $84/month for the same unit. We were forced to switch out of the unit we were in to a different and smaller unit.
Marc HOUSTON
|
Premières impressions
Évaluation :
4
Riko is well versed in storage and rental services. Merci.
jacqueline cox
|
Expérience générale
Évaluation :
5
Riko the general manager is a very good guy he will go out his way to make sure you are happy and satisfied. Keep up the good work Riko .
Wayne Patterson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KaTrece Lewis
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lasamuel Watts
|
Expérience générale
Évaluation :
1
the service is horrible in all the facilities, I asked for a utility dolly and i paid for it and it wasn't in the truck. I am still waiting on getting my money back, and I know I won't get it. I had a lot of trouble getting an storage. they have many hidden charges. The worst experience I ever had and I would never ask for a storage again nor a truck
DENNIS VELASQUEZ CARRASCO
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Johnson
|
Expérience générale
Évaluation :
5
On-line description was misleading. I rented a 10x15, and the text confirmation told me it was 2 units (10x10 & 10x5?). Was able to cancel next morning w/ no problem. Very professional. I will come back.
JARED GOULD
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kim Alexander
|
Premières impressions
Évaluation :
5
Great friendly service by Riko, the manager. He really helped me out.
Christopher Osborn
|
Expérience générale
Évaluation :
5
Very very above average experience very nice 👍 boss lady #1in my book
Phillip Cranford
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Christian Gadient
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sameera Drake
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
reginald banaybanay
|
Expérience générale
Évaluation :
5
Everyone was real helpful, tended to my needs
Sharon Mong
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rod Caston
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Crystal Smith
|
Premières impressions
Évaluation :
5
Excellent service had no problems my stuff was their the way I left it I was very pleased with u-haul storage
Basit Baig
|
Expérience générale
Évaluation :
5
Riko is the best!
Henry Meek
|
Premières impressions
Évaluation :
5
I've utilized this storage facility for 3 years. Everyone I came in contact with has been friendly, courteous and helpful.
Jody Mulford
|
Expérience générale
Évaluation :
5
Very happy with this facility. Rico was extremely helpful and accommodating I would definitely recommend this UHaul Storage Facility.
steve Kolach
|
Expérience générale
Évaluation :
5
This U-Haul has been great to us. We recommend you guys to all of our Partners in the Woodlands area.
Angela Green
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM DEMMA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Calvin Christy
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Maja Jacobs
|
Premières impressions
Évaluation :
5
As a handicapped senior, I really appreciate the kind and helpful employees. The facility is very clean and safe - great security! I will definitely use this place again should I need to, and I am recommending them to all my friends.
Carine Rishton
|
Expérience générale
Évaluation :
5
Wonderful experience
Joe Dew
|
Expérience générale
Évaluation :
5
The staff was very friendly, helpful and knowledgeable. We were very pleased with the complex and feel very comfortable storing our RV at this location.
James Salter
|
Premières impressions
Évaluation :
5
muchas gracias exelente servicio
yudelsis diaz
|
Premières impressions
Évaluation :
5
Rico in The Woodlands is awesome!
Steve Kolach
|
Expérience générale
Évaluation :
1
Mr. Abundi is poor example of management. No response to emails or phone calls . Really sad !.
rodney leatherwood
|
Expérience générale
Évaluation :
5
Moving my furniture to storage was a very easy process thanks to u-haul staff.
Carine Rishton
|
Premières impressions
Évaluation :
5
The staff was always friendly and helpful anytime I have needed something from them.
Kelly Bach
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Stevens
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Orestes M Aleman Sr
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALTAIR ARAUJO
|
Expérience générale
Évaluation :
5
Todo Satisfactorio , Gracias
Cirilo C Perez
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
STEVE SIMMONS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Osborn
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
rodney leatherwood
|
Premières impressions
Évaluation :
3
When we arrived to store the RV in our allotted space, another RV was in it. We had to park on the side of the facility until the wrong RV can be moved. It is still not in its assigned space. Hoping this gets resolved soon.
Theresa DeLong
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jesse einhorn
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
todd scoles
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stefan Monych
|
Premières impressions
Évaluation :
3
I had two incidents, one someone broke into rv and just recently someone tried to steal my catalytic convertor, evedently they were spooked off as they started to cut the pipe and left .
darrell rabel
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary Rumbaugh
|
Premières impressions
Évaluation :
5
Thank James for his help and concern in the help that I was needing at the time and also the help to rico at u-haul of Woodlands
Jeff Mullins
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katrina Kildair
|
Expérience générale
Évaluation :
5
I loved my unit and it was super clean plus the guy at the counter was very nice and attentive.
Paul Barajas Martinez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bonnie Roberts
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harold Walker
|
Premières impressions
Évaluation :
5
Great job and friendly people.
Kathy Pack
|
Premières impressions
Évaluation :
5
Very helpful people they should get 5 stars.
LASHANDA RICHARD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ORESTES MIGUEL ALEMAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Madonna Smith
|
Expérience générale
Évaluation :
5
Courtney was real nice very professional and very accommodating highly recommend this facility and her
George Papios
|
Premières impressions
Évaluation :
5
Robin was great to work with. She's a keeper. Thanks Robin!
Mary Boone
|
Premières impressions
Évaluation :
5
I was well pleased
Glover Leroy
|
Premières impressions
Évaluation :
5
Excelent service. Thanks for help me
MARY ESPINA DE VILLAMIZAR
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
cynara pellegrino
|
Expérience générale
Évaluation :
3
Climate control is a little hot. Please fix air.
Karla Hart
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BIDDEL TEKESTE
|
Expérience générale
Évaluation :
1
I never even rented a storage with this place. I have Called and told you Multiple times. The manager insists I did but I've never even been on property one time. Seriously annoying
JASON FORTNEY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
yein le
|
Expérience générale
Évaluation :
5
The staff was extremely helpful as I completed by move from San Diego to Texas! Everything was perfect!
Brad Johnson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott Kinney
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN EDWARD BOUSA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
donna lavin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David LeCates
|
Premières impressions
Évaluation :
1
Never using uhaul for anything ever again
Randy Bocchi Ii
|
Expérience générale
Évaluation :
5
Best group of people for these needs. Always polite and helpful. Very safe and secure environment.
Kimberly Davis
|
Expérience générale
Évaluation :
5
Great customer service and pricing. They had exactly what my wife and I needed and at an unbeatable price.
peter dawson
|
Premières impressions
Évaluation :
5
Everything was great except for the price. I was able to get the same size unit across the street for $98 less a month!!
augusto filpe
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
DANA DAVIS
|
Premières impressions
Évaluation :
5
James was exceptional!!! My sister and I were having a hard time bc my nephew just passed away and nobody got to say goodbye. We suddenly needed to move the personal contents from his house with almost no time to prepare. We kept having to change return times for the uhaul and honestly had almost no help moving. James was so empathetic and accommodating. He was so sweet that we cried out of appreciation rather than grief for the first time in days. His kindness was what we needed at such a difficult time, and the service was terrific. God must have guided us to his location so we would be treated so well!
Linda lacono
|
Premières impressions
Évaluation :
5
James is honest, straight-forward and customer-centric employee.
jay cowan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gloria Ballin
|
Premières impressions
Évaluation :
5
James was very attentive and easy to work with. He understands customer service. I enjoyed my experience with his location. I previously had a terrible one last year at 9411 1960. He was awful!
Scott Nietschmann
|
Expérience générale
Évaluation :
5
Need to improve on closing account when someone remove/move their property out of the facility instead of leaving it active for the system to see it as a recurring payment.
Chukwunenye Akunaeziri
|
Expérience générale
Évaluation :
5
Staff was helpful and friendly
juan gomez
|
Premières impressions
Évaluation :
5
Excellent facility
Sydney Colwell
|
Expérience générale
Évaluation :
5
Always Great Service!
CHRISTINE LEMAIRE
|
Expérience générale
Évaluation :
5
Efficient services. They are really helpful.
francine forest
|
Premières impressions
Évaluation :
5
Nice Facility
Constance Franklin
|
Expérience générale
Évaluation :
1
Continued mistakes in billing. Camper trailer got STOLEN from site!!!!! Has been 5 days and still have not gotten video of incident to give to police.
Julian smith
|
Expérience générale
Évaluation :
5
James he's not only a great manager he is an excellent businessman Because he care ...! . Thank you James I will always recommend u-Haul To all my friends and customers
max zainalabdeen
|
Expérience générale
Évaluation :
5
James is such a great guy and very helpful
Chukwunenye Akunaeziri
|
Premières impressions
Évaluation :
5
Outstanding!!!! We will be back for sure!!! We are traveling so we didn't need the space anymore. When we return to the area we will store it there again. Super friendly and professional. Merci
Cindy Eason
|
Expérience générale
Évaluation :
4
Both men that work there are great, made it quick and easy to get the right size storage and a packtruck. Got a very great deal and Couldn't be more pleased where I left my furniture. Merci.
assyria reyna
|
Premières impressions
Évaluation :
5
Very pleased with the location and friendly staff. Thanks so much!
Cindy Eason
|
Premières impressions
Évaluation :
5
Scott was a great help getting us situated. Gate had some issues but overall excellent facility and service.
Andrew Able
|
Expérience générale
Évaluation :
5
Scott was excellent in explaining the process and recommendations per my needs.
Jody Mulford
|
Premières impressions
Évaluation :
5
Excellent
James Mayers
|
Expérience générale
Évaluation :
1
James was VERY RUDE!!! And came across as REJUDICE! He was SO disrespectful I did NOT use this facility. I've tried twice before and I received the same "I don't want you here" tone and gesture. PWT!
Carolyn Towner
|
Expérience générale
Évaluation :
5
James the store manager knowledgeable informative upfront I gave him The trust of my business
max zainalabdeen
|
Premières impressions
Évaluation :
5
The only issue I had was that the gate didn’t work properly most of the time
Andres Quintero
|
Expérience générale
Évaluation :
5
Excellent experience!!
Michelle Abdelnoor
|
Expérience générale
Évaluation :
5
These are the sweetest, kindest people I've ever meet, I was having a hard time, losing everything my dead son sisters and my mother's things, It broke my heart. They gave me all of my belongings.
Lucille Webster
|
Expérience générale
Évaluation :
1
I was charged twice for the truck rental and storage rental fee. The holds on my card have not been released and I have not been able to resolve the issue with the District Manager.
Valschkia Dabney
|
Premières impressions
Évaluation :
4
Some slight miscommunication problems, other than that, very pleasant experience.
Michelle Gonzales
|
Expérience générale
Évaluation :
1
The guys who first helped me out was nothing but a jerk. He was rude, said that I didn't understand things, shouldn't be disrespectful to people. Scott jumped in and was absolutely amazing!
Carlos Ballesteros
|
Premières impressions
Évaluation :
5
The only issue was the key to the restroom kept being changed making it hard for me to run a business out of the office space.
merc llc
|
Expérience générale
Évaluation :
5
Great job Scott
CHARLES VELEZ JR
|
Expérience générale
Évaluation :
5
James was most helpful, easy to get setup, explained the facility and got me off and running quickly.
JUAN MIRANDA
|
Premières impressions
Évaluation :
5
I am so very glad I moved my storage to this location! I have not found a more professional and helpful staff as I have here at the U-Haul Woodlands location.
Kathy Hopper
|
Expérience générale
Évaluation :
5
Great customer service, James did a great job
Javier Medina
|
Premières impressions
Évaluation :
2
I leased a warehouse/2 offices but it was extremely filthy when I moved in claimed it was ready..8 weeks later never given access to second office door. James- nice but the closing guy-disrespectful!!
Sylvia Gonzalez
|
Expérience générale
Évaluation :
5
Excellent
samuel amerine II
|
Expérience générale
Évaluation :
3
We want very happy with how things went as far as our property & management goes. Our property was released to a third party by someone there without us receiving a phone
allison jackson
|
Expérience générale
Évaluation :
5
James was very nice and provided me excellent customer. He was very organized and this made the entire process move very quickly. I would highly recommend this U-Haul Storage Facility.
Shawana Yearling
|
Premières impressions
Évaluation :
5
James is a excellent worker, one of Uhaul’s best employees.
CHARLES VELEZ JR
|
Premières impressions
Évaluation :
5
Very helpful
Jaleisha Frasure
|
Premières impressions
Évaluation :
5
No comments
DARRELL RABEL
|
Expérience générale
Évaluation :
5
Great staff here at this location. Very friendly and very helpful when you need it!
Pete Rodriguez
|
Expérience générale
Évaluation :
5
Excellent Service
allison jackson
|
Premières impressions
Évaluation :
5
Everything perfect
Jose Zapata
|
Expérience générale
Évaluation :
5
Thank you guys!
Jacquelyn Alanis
|
Expérience générale
Évaluation :
5
Very friendly, helpful and knowledgeable staff!
Kathy Butler
|
Premières impressions
Évaluation :
5
😊
JOANNE VACEK
|
Expérience générale
Évaluation :
5
Very helpful during flood.
Karen Cardiel
|
Expérience générale
Évaluation :
3
Greg Cullen was to park in space H045, not open another space on TSOA's account.
gregory cullen
|
Premières impressions
Évaluation :
5
Everything went smoothly and the customer service was top notch. victor and reashawna were very nice and attentive. Thanks to both of them.
Pete Rodriguez
|
Premières impressions
Évaluation :
5
Aucun
ANDREW DRAKE
|
Expérience générale
Évaluation :
4
I never received my refund check of over $300 that was promised to me three weeks ago.
Jeffery Hersperger
|
Expérience générale
Évaluation :
5
Recommend highly
Sydney Colwell
|
Expérience générale
Évaluation :
5
I had a storage unit there for many years. The staff is so helpful and willing to help any time you need it. I would recommend this facility to friends and family members.
KATHERINE DAVIS
|
Expérience générale
Évaluation :
2
the woman in the office had serious bed hair. They couldn't confirm IF my box was at that location. 30 minutes later, it was found. However, the bolt had not been removed. Movers did it.
Allison Pitre
|
Expérience générale
Évaluation :
5
The girl that helped us was great and very informative
Misti Martinez
|
Expérience générale
Évaluation :
3
Auto billing could be vastly improved. Payment should be processed before due date in case there is a credit card issue...I have had fraud several times. Staff was not nice about it.
REBECCA KLINK
|
Expérience générale
Évaluation :
5
Aucun
MICHAEL VAUGHAN
|
Expérience générale
Évaluation :
5
The staff was always very helpful and polite.
Brett Beyer
|
Expérience générale
Évaluation :
5
Heather is an amazing person and very helpful!
Christine Borquez
|
Expérience générale
Évaluation :
5
Excellent service and super clean facility. Keep up the good work!
Natalia Turnquest
|
Expérience générale
Évaluation :
2
Theft ! I was rubbed ! Someone broke into my car and U-haul did exactly nothing about it ! Although I had an insurance they told me that the insurance (Which costs $120) would not cover anything!
Roozbeh Iranikermani
|
Expérience générale
Évaluation :
5
Oui
Megan Merritt
|
Expérience générale
Évaluation :
4
The staff was always helpful. Uhaul went above and beyond to get patrons back in their offices after Hurricane Harvey. I would definitely recommend this facility.
PAUL BENNETT
|
Expérience générale
Évaluation :
5
This location God bless you all , wonderful staff , service and just great
Devin Simmons
|
Expérience générale
Évaluation :
5
Great service and availability. One recommendation, to communicate better regarding available storage for larger truck sizes, available at the alternative uhaul locations vs equipment return location
TIM MYERS
|
Expérience générale
Évaluation :
5
Everything was great
Randall Lawson
|
Expérience générale
Évaluation :
5
Very good
Paul Millo
|
Expérience générale
Évaluation :
5
Knowledgeable help in the office and in the lot. It was easy to reserve what we wanted and pick it up quickly.
doriana Migliara
|
Expérience générale
Évaluation :
5
I was very impressed with the management and all the associates.
Latisha Valary
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.