Customer Reviews for U-Haul Storage at North Division

6 614 évaluations

8805 N Division St   Spokane, WA 99218
(& Magnesium)

(509) 467-6537

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(509) 467-6537

8805 N Division St
Spokane, WA 99218
(& Magnesium)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie Hohnhorst 
Évaluation :
5

The drop off went well. I do not have any recommendations for improvement.

Tim Magni 
Évaluation :
3

In Feb. the company not just the UHaul dealer acted like 6th graders on a play ground. Telling me they are black listing me because I am related to someone that owes the company $. I went in yesterday and rented a pick up with no problem. Would have been nice if they had done that the first time.

Cindy Wheeler 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RONALD ESMAY 
Évaluation :
5

Great customer service!!

Georgeann Peck 
Évaluation :
5

You guys rock, only thing I can see is the truck cab height I have a prosthetic leg and it was extremely difficult to get in at times, adding an extend a step or type of running board would all that's needed I thank you for help Steve Sulano

STEVEN SULANO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Lewis 
Évaluation :
1

The Uhaul location that we had scheduled to drop off at was A to Z storage and they turned us away when we arrived. They should have taken the trailer as scheduled, and if they couldn't store it, they should have moved it themselves. The man who helped us at 8805 N Division was very helpful.

Timothy O'Sullivan 
Évaluation :
5

Computer systems issues , from what he said it happens a lot. He was super cool about it and was able too multitask with several computer systems issues

Dan Joy 
Évaluation :
5

Johnathan went beyond to make sure equipment was clean. Extremely pleasant and professional!

LOIS HOWES 
Évaluation :
5

Perfect timing on finishing my vehicle. Thank you

Benjamin Willard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

josh nelson 
Évaluation :
5

No issue it was all good. Jonathan and helped us through the whole process. Very patient very kind great person to have on the counter.

cory tumlinson 
Évaluation :
5

Trucks headliner was torn and hanging, the ceiling had food stains and crumbs on it inner fender well was broken and rubbing on the tire during the drive and front left brake kept sticking at lights. first truck i have ever disliked from uhaul and this truck had 197k rough miles on it sadly. but it still got the job done.

Keith Marshall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Eckhoff 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay Janecek 
Évaluation :
5

Corey and holli are rock stars.

COREY COSBY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Thornton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Parke  
Évaluation :
1

I did not make this reservation! How was some complete stranger able to make a reservation under my account without checking with me first?! Am I going to be in trouble for this? If something happened, would I be held responsible!? I got no answer to these questions, no one could help me; the only question Uhaul is willing to answer is "how are Uhaul so great?" Terrible. Terrible terrible terrible.

Mackenzie Krell 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Saywers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine Wyatt-Hosmer 
Évaluation :
5

Cory, and his team are wonderful to work with. They are knowledgeable, caring, and helpful. Jonathan is terrific.

DANIEL NELS HALSTROM 
Évaluation :
5

Cory was great, friendly and attentive to get us on our way quickly! Much thanks!!!

SCOTT DIETTERT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra Meese 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorden Stengle 
Évaluation :
4

Staff was great. Went above and beyond

RICHARD A Keene 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larissa Aguilar 
Évaluation :
5

Good people

Jerry Ely 
Évaluation :
5

Thank you Cory !

Shane Hall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE ALLER 
Évaluation :
5

Cory runs a great operation! He, and his crew, are a step above many of the other stores I have dealt with over the years.

DANIEL NELS HALSTROM 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lekeisha Kinard 
Évaluation :
5

Nothing absolutely amazing customer service.

Shae Bishop 
Évaluation :
4

More leg room. Do something about this, I am not tall.

Deseret Linehan 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathaniel Gallegos 
Évaluation :
5

Great, and friendly service.

jack Wilson 
Évaluation :
5

Holly L. and her team were super helpful. Highly recommended and definitely will return. -OH

Oscar Hernandez 
Évaluation :
1

The gal that helped me had no customer skills. I asked if I could drop off the UHaul at a certain location in Kennewick, never gave an answer. When I asked again I was told I had to call to find out. Never gave me a number to call. Truck was half full when picked up. Window washers were broke. That was after I filled it full of window washing fluid. This store completely sucks!!!

Tim Duckett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lia Cunningham 
Évaluation :
5

I was very pleased with the personnel that accepted my trailer check in. Great performance and personality!

barry williams 
Évaluation :
5

Maybe oil up the ratchet on the tow trailer they where alittle hard to ratchet the traps for the tires but overall good trailers

Matthew Alvarez 
Évaluation :
5

Service was great! Very quick and efficient location. Staff was friendly and helpful!

Kimberly Speedy 
Évaluation :
5

The 10 foot is completely useless, as a professional mover the risk is impossible to load heavy equipment with no ram and a useless step that makes loading heavy dressers near impossible

Dylan King 
Évaluation :
5

Cory was outstanding to do business with. His problem-solving skills and people skill are excellent!

Kurt Leonard 
Évaluation :
5

They where absolutely amazing fast and friendly 🤠

Jayson Freeland 
Évaluation :
5

Excellent customer service. Talked us through pur options and made it simple. . Thank you

Evan Williams 
Évaluation :
5

Outstanding customer service! Will definitely use your services again. Troy is awesome!

Kathy Myrick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie Cate 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Fazio 
Évaluation :
3

They did a great job installing the hitch, it just took twice the amount of time that I was told I'd take. But other than that the service was good.

David Moyle 
Évaluation :
4

The rear door track needs to be fixed. Difficult to move at the top and bottom.

Robert Lewis 
Évaluation :
3

location appeared to be understaffed. There only appeared to be 2 people working (in the office at least) on a Sunday morning. There were 7-10 customers waiting and one guy was working with them while the other guy was retrieving equipment from the lot. The two guys who were there were pleasant/professional and working hard to help the customers. Still had an approximate 20 min wait in line. New guy hooked up my van and trailer. I had to remind him to connect the safety chain from the trailer to the van. Opened the back of the van and there were pine needles all over the place. The U-Haul employee quickly got a leaf blower and blew the back of the van out. Windshield wiper blade on driver side was not completely attached to wiper arm. During windy conditions a highway speed the wiper blade partially detached from wiper arm. Had to pull over and reattach several times during 1,200-mile drive. Van had no wiper fluid in it at dispatch. Had to add my own wiper fluid. I would have assumed that fully attached wiper blades and wiper fluid would have been provided by U-Haul. Visibility degradation is a serious issue especially in winter driving conditions. Other than above issues the Van was clean and operated as advertised.

ROBERT MACKENZIE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry landsiedel 
Évaluation :
4

The staff is very helpful and professional!

Nicole Zinnecker 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brett Habeck 
Évaluation :
5

I have nothing to say that could have been better. You made my life at that moment so much better. Moving is stressful. Thank you for making it a smooth ride for me.

Deana Decker 
Évaluation :
5

very nice crew

Kevin Dettner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shirley schrawyer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Levi Russell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Sichiro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Vargas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie Miller 
Évaluation :
5

Staff was so polite and helpful. Made the experience easy and smooth.

Steffanie Shaw 
Évaluation :
5

So convenient for moving furniture or garbage. The staff is very friendly and helpful

CANDY HANNUM 
Évaluation :
5

Best crew in spokane

Casey Jones 
Évaluation :
5

I really appreciated the fact that they had the equipment that I needed available at this location, that the staff were very helpful and got me in and out quickly and efficiently, tyag the equipment was clean and well maintained, and that I was able to save a significant amount of money over what the same rental would have cost me through a local auto rental agency or a local home improvement store.

Tom McSweeney 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gary Boddy 
Évaluation :
5

You need more employees. It was a long wait for a few of us.

Frank Paquet 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colleen Loucks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim Bridges 
Évaluation :
5

No issues as always

Keith Kevku 
Évaluation :
5

Very polite and courteous staff.

Ronald Weaks 
Évaluation :
5

Great experience.

RICHARD HONNOLD 
Évaluation :
5

Very good at communicating on everything. Would definitely recommend to anyone needing anything.

Tee Scott 
Évaluation :
5

Second time using this company, they are professional, efficient, trustworthy, and reliable. Will definitely use them again in the future!

Sara Hartnett 
Évaluation :
5

Clean new-ish van in excellent condition. Friendly knowledgeable staff. Great experience. Absolutely would recommend!

Robert Dyer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Fletcher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marci Jensen 
Évaluation :
5

Return was a bit slow but handled very well. They need a nee computer system.

Lisa Denkar 
Évaluation :
5

My entire experience was awesome, with special thanks to the helpful employees!

Karene Minehart 
Évaluation :
3

Make the app your process demands I use function correctly and seamlessly. Otherwise don't demand I use it until it works properly.

Ray Abbott 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kraig Hustad 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas Reed 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW LUND 
Évaluation :
5

All services provided were good. But there is a simple note that forced me to use more distance on the road and thus more time, fatigue, gas and money... The note is that I rented a 17-foot truck. From North Spokane to Spokane Valley. The leasing office up north told me that their office in Spokane Valley does not take 17 foot trucks ...That's why I had to return the truck to the North Spokane office in Division. ..Thank you for your kind treatment

Mahmoud Nassar 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cameron Cumpton 
Évaluation :
4

I was told I went over in miles and it was $1 per mile (this was not shown when I booked the truck online) I was charged $110 and told it would be $110 and then got my receipt and it was $120 charge.

Kendall Larson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry childress 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY SAUERS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley Beasley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Vela 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian Perez 
Évaluation :
4

The computer kept saying the equipment wasn't there.

Terry Simmers 
Évaluation :
5

Very fast getting us signed in and out. Appreciated the time factor.

Larenda Caldeira 
Évaluation :
5

Excellent service à la clientèle

Kevin Carpenter 
Évaluation :
5

Very professional service when picking up and dropping off.

Floyd Bell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Carow 
Évaluation :
4

Literally the only issue I had was that when I moved my stuff out of storage, a fair amount of water had dripped from the ceiling onto a desk I had stored in the middle of the left side of the unit. The desk has a glass top so nothing was damaged, but there was water in the unit.

Griffon James  |  Expérience générale 
Évaluation :
5

Great customer service, well maintained and great value!

Anthony Chavez  |  Expérience générale 
Évaluation :
5

Staff went above and beyond when we moved to Spokane. They were very helpful! It snowed when I first got into town so I was a bit frazzled after the long drive in the uhaul while towing my car. They were patient and quick to get us our unit and checked out for the rental. Merci.

Sara Dillman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Chavez  |  Premières impressions 
Évaluation :
5

Great management. Clean, effiecient, & personable. I never deal with other trucks or storage. I'll always deal with U haul. I trust them. The manager was a pleasure to deal with, as they say, a real person.

Sandra Vander-pol  |  Premières impressions 
Évaluation :
5

Moving is stressful, U-Haul helped with limiting that stress.

Jeffrey Cook  |  Expérience générale 
Évaluation :
1

I was charged a full month's rent when I was completely moved out and cleaned the day after my account was charged. It is not satisfactory to not be able to prorate the rent. I am very dissatisfied that's when I pre-ordered the storage unit it didn't indicate that my unit was on a second floor with no elevator available.

Trisha Denbroder  |  Expérience générale 
Évaluation :
5

Made my move much easier.

Jeffrey Cook  |  Online Move In 
Évaluation :
1

It was upstairs & as a senior too difficult for me to use

MARILYN LINDELL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN MEISTER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felicity Ford  |  Expérience générale 
Évaluation :
5

Bien

Christian Coleman  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA JUREK  |  Premières impressions 
Évaluation :
1

A worker named Eric "accidentally" closed my account. I called on a Sunday and Monday and customer service sent an email to the Manager of this location to call me BUT that manager never did. I went to the location and a young gentleman helped me. The young man who helped me gave me one month free BUT I just paid a few days before this issue so technically I was never offered anything for the inconvenience and incompetence of that Eric guy. However, the manager still did not have the decency and respect to call me and follow up at least on the emails he received. And I know he received them because I was cc'd on those emails. Poor customer service skills and no follow through for a manager. Might as well give the title and the pay to that young gentleman who at least made an effort to resolve the situation.

Joselyn Morales  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sally gehrts  |  Premières impressions 
Évaluation :
5

Everything worked - from reservation to pick up to movers showing up to moving stuff into storage unit. Well done !

GLENN MEISTER  |  Premières impressions 
Évaluation :
5

GM was friendly, helpful, and overall did an amazing job in helping our move as easy as possible.

Christopher Connors  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard Niewald  |  Expérience générale 
Évaluation :
5

I will use you guys again in the future I'm sure

paul schaefer  |  Expérience générale 
Évaluation :
3

Unfortunately I could only give you haul a 3-star rating with their storage facility because you weren't allowed in your storage unit whenever you wanted. it had to be opened by staff. Also we were going to move everything out at the beginning of the month only to find out we wouldn't receive a refund for the rest of the month that we did not use the unit. Once you pay on the first apparently it's final. And you can't be refunded any money.

John Faur  |  Expérience générale 
Évaluation :
5

The storage unit was secure ..I could of used more light in my unit ..but overall excellent facility and awesome staff !! Thank you to all .. I wish I could of stayed .but no income at the moment..

Gabrielle Fauzey  |  Expérience générale 
Évaluation :
4

I had to ask for someone to open the units. I couldn't secure my unit without help to lock it up.

Linda Ramsey  |  Expérience générale 
Évaluation :
4

The only problem I had was this U-Haul facility reserving a u-box at another facility. They didn't call the U-Haul to notify them so they could get one ready, but everything did work out eventually.

Jessica Sheets  |  Expérience générale 
Évaluation :
4

Staff was great. Truckstop bathroom flavored oderizers were annoying. Theres no elevator at N.Division storage. That was inconvenient. Those are my critisisms. Storage arrangement worked well.

Casey Byers  |  Expérience générale 
Évaluation :
5

They took care of our storage needs.

Kevin whalen  |  Expérience générale 
Évaluation :
5

Everyone was happy to help me

donald lester  |  Premières impressions 
Évaluation :
4

Robert and staff are very helpful!!

dee johnson  |  Expérience générale 
Évaluation :
5

I appreciated the helpfulness and friendliness of the staff. They were very accommodating to my moving needs. Thanks you guys!

Kari Tanimura  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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