Had mostly great service with exception of one interaction with man at the office
ELVIN ROMERO | Expérience générale
Customer Reviews for U-Haul Storage of Kennebec
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
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The only issue was with the parking lots not being plowed or sanded at the storage units facility. The several winters, including this year, I continuously slipped and had to walk through over a foot of snow most times to try and get things out of the storage unit due to the parking lots not being maintained or plowed. This should really be maintained more appropriately for disabled and/or elderly individuals as this was a big safety concern, even for myself as a young adult. Otherwise, I did not have any issues with U-Haul Storage and value my working relationship with them for my clients storage needs.
Gary Sams | Expérience généraleGreat company to work with.
NICOLE MEA | Premières impressionsDoor is hard to open.
Frederick Bigney | Premières impressionsVery pleased with the service I received and very happy to be renting .
Patrick Kirk | Premières impressionsI was very satisfied with my storage. If I would ever need again. I would only go to a uhaul storage. Merci
Helen Goodale | Expérience généralePoor customer service, I'm pretty sure I was double charged. Took days to unlock after a managers lock was placed.
William Bucklin | Expérience généraleThanks to staff and Eric was great
Kelly Hooper | Expérience généraleStorage was originally contracted with private owner/operator. Transitioned to Uhaul aquire. Only issue was to me very high rent for space..but at time storage was at an alll time high request..
LORRI LADD-TLUMAC | Expérience généraleThe lock was not in the unit as notified. The local person was able to provide. The unit was smaller than expected and not exactly as described. It's not suited for 1-2 bedroom place.
Kathleen Chassie | Online Move InStaff uninformed.
Tina Cuetara | Premières impressionsEasy to get in and easy to close!
Joshua Noel | Expérience généraleBeing able to move in at 7:30-8 at night was great! We had to wait for someone to pick up our kids so we had to move in late. Facility was well lit and the padlock and keys were inside which was awesome. We were thinking we would have to go back in the morning to pick them up!
Sydnie Boudreau | Online Move InDoug has been ridiculously helpful and accommodating during a very stressful time!!
Becky Currie | Premières impressionsManager told me there were no units after renting tick I then cancelled truck reservation to find out there were 2 units available after not getting any help and a trip to the store I was able to get a UI not through online process I then went back and rented a truck reserved for 10 the truck was not on site or available until 1040 I never got any discounts or the 50 dollar for it not being there
Benjamin Williams | Online Move InGood quality, price is a bit high...
GARETH BELTON | Premières impressionsVery happy with the staff and location of unit. Will use again if I need. Overall AA+++++++++++
Denton Ayers | Expérience généraleMelissa was great when I called on the phone and when I arrived at the store. A credit to your company!!!!
Denton Ayers | Premières impressionsThank you for the ease of transferring our account and for the ease in close out.
Literacy Volunteers of Greater Augusta | Expérience générale