Customer Reviews for U-Haul Moving & Storage of Longview

3 860 évaluations

364 Oregon Way   Longview, WA 98632
(At the intersection of Oregon Way and Beech St)

(360) 577-8400

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(360) 577-8400

364 Oregon Way
Longview, WA 98632
(At the intersection of Oregon Way and Beech St)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I have been going through a rough patch and I was treated very well, they did everything they could for me! VERY VERY PLEASED

roberta edmison  |  Premières impressions 
Évaluation :
2

There’s rats when I was cleaning my unit out they came out of 355 and couldn’t get out of the white door so the went back in.

TEJA JOHNSTON  |  Expérience générale 
Évaluation :
2

Major rat and mouse and an problem. We had an issue with mice and ants. Cuz I had no insurance from they refused to do anything. I lost $1000s worth the stuff.

william ashbridge  |  Expérience générale 
Évaluation :
5

They was friendly and accommodating when I could walk as fast as them .bottom line they care for there customers and the business relations

ROBIN SELSTAD  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LYNDA STREIFEL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY CALDWELL  |  Expérience générale 
Évaluation :
5

I have rented for many years but a first for me, two units same size (5x8) different prices($84/$93) and one required I buy insurance. Located in Longview,WA 98632 very disappointed with the pricing as I was told $79 on the phone and when I showed up for a viewing they show me a unit NOT available but for sizing???

Emily Bate  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jodie golding  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

shane cherry  |  Expérience générale 
Évaluation :
4

It is really cold in there and probably the fire extinguisher covers should be painted a brighter color. They blend into the wall too much and my grandson did not see it and bumped his head pretty badly.

LORI MILLER  |  Expérience générale 
Évaluation :
5

Merci.

BRITTNEY DOZIER  |  Expérience générale 
Évaluation :
5

Very good.

carlota lanning  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERRYL EDGECOMB  |  Premières impressions 
Évaluation :
5

I have had storage requirements for many years and this Uhaul facility is hands down the best Uhaul facility and Team I have had the pleasure of doing business with. Very professional and friendly staff. Fortement recommandé!

David Fittro  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bobbi carron  |  Premières impressions 
Évaluation :
3

there was rat poop found in my unit

Megan Leos  |  Expérience générale 
Évaluation :
1

There was a continuous mud puddle in front of my unit that never went away and was never cleaned up. There was no light in the unit. The manager(Amber) was extreamly rude. The manager violated fedetal law and took illegal action against me durring bankruptcy proceedings. The manager refused to communicate with me after I pointed out that her actions were unlawful. Having a known conflict of interest, the manager proceeded to execute the sale of my stored good in blatent violation of local, state and federal law. Through favortism and the known conflict of intetest the manager eliminated bidding competition for my stored goofs and liquidated thousands of dollars in personal property for just $60. My advice: AVOID THIS STORAGE FACILITY AT ALL COST!

NATHAN CAMERON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leo haffner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandon mckenney  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bruce brock  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STACY BAKER  |  Expérience générale 
Évaluation :
5

I didn't end up renting a unit yet. There was still content in the unit from the previous tenant. I will rent a different one later today.

sandra allen  |  Premières impressions 
Évaluation :
3

Moved my things out Nov 11 th. And I wasn't given a prorated money back. I disappointed. I live on a fixed income. I'm going through cancer and I need my money back

Diana Montez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW COCAS  |  Expérience générale 
Évaluation :
5

Big hug to the ppl in the office. You've had my back twice now. Merci

Gale M Speicher  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meliton Serna Ortiz  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TROY COFFMAN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kathy zumwalt  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROGER VANNURDEN  |  Premières impressions 
Évaluation :
5

Very friendly staff and helpful in the transition moving

JASON FRIBERG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

howard welhoelter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ty pocan  |  Expérience générale 
Évaluation :
2

Was given the runaround a lot between Washington and Reno offices. Was told to pick up at one location and then was sent somewhere else. Also we rented a 10' trailer, which we packed full, and was given 5x5x10 storage unit....10' being vertical. Unable to unpack full trailer into that unit.

LYNDA STREIFEL  |  Premières impressions 
Évaluation :
3

Everything went fine and was fine except for trying to complete the move in online. It did not work at all. Then in person, the employee helping us kept having the same problems we had online.

Colleen Hill  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon GUSTIN  |  Expérience générale 
Évaluation :
4

Staff was very patient with “newbies” to the storage experience.

Lee Starr  |  Premières impressions 
Évaluation :
4

With it being a secure location I think we should be able to access it at anytime day or night. Hours vary for the working class and 7-10pm isn't always convenient. Just a suggestion.

Destiney Whiteside  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robert lusk  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana Montez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin Robins  |  Premières impressions 
Évaluation :
5

Unfortunately I saw a different employee telling my 25 yr old grandson who was asking me a question to shut up with her hand and a very stern face. That was not good. I'm disabled and he helps me. I will personally not talk to that female employee if I have questions in the future at the counter. Otherwise all other employees were fantastic!

LYNN SABIN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda weed  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chelsea busch  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erin Johnson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Samantha Wilkinson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar Herrera  |  Expérience générale 
Évaluation :
5

I rented for a few years there. Uhaul was nothing but amazing the whole time. The staff were friendly and very helpful always.

Audrey Furst  |  Expérience générale 
Évaluation :
5

Staff was very polite and friendly, made sure I understood exactly what I was asking for and showed me other options without trying to upsell me. Walked me through the the entire process of getting into and out of my storage unit and all the useful tips and tricks of navigating the facility quickly. (How fast to swipe my Access control card, what doors to use, how to use my ladder and equipment safely, when and where the best place to park would be) I could tell that they took their job serious and wanted me to have a good experience and they were upbeat and friendly during the process. I'll definitely be renting here again if the need arises in the future.

steven bragan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERRY BAILEY  |  Expérience générale 
Évaluation :
5

After 23 years it was time to move and this was so difficult as my beautiful family I believed I had hadn't seen me as family all along which made it truly rough on me as I believed I had beautiful 23 years but through my sadness and pain in my heart I believe I've found A renewed family in the U-Haul company and appreciate the experience and respect and trust I received from them through communication error on my part I will always only use U-Haul as my husband taught me it's always best to invest in the best and that is U-Haul to me

heather lindsey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

isaac Kjose  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER TRUSTY  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANNA NAIL  |  Expérience générale 
Évaluation :
5

Connie mcbee was super helpful and very friendly she made sure all our needs were met and questions answered

sherry bartkowiak  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar Herrera  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kay Vosika  |  Expérience générale 
Évaluation :
5

Thank you guys for the friendly environment.

ty pocan  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ercilia Castillo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy hill  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yuly Vega  |  Expérience générale 
Évaluation :
5

Very friendly and helpful.

Margaret Wallin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie Stoddard  |  Expérience générale 
Évaluation :
5

This UHaul facility is great! It's convenient, they are always friendly and very helpful!

LAUREN JAMES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie Ramey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachael Sutter  |  Expérience générale 
Évaluation :
5

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CYNTHIA CHADWELL  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

austin rogers  |  Premières impressions 
Évaluation :
5

Connie was a wonderful help and we are so glad she was there to help us with everything.

shylah barnes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy Schurman  |  Expérience générale 
Évaluation :
3

Was not informed the unit was an above head storage I assumed it was floor level. As I have joint issues this poses an issue for me to have to traverse multiple sets of stairs to access my rental.

Elizabeth Jacobson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

teresa sapp  |  Premières impressions 
Évaluation :
1

There had been rats in my storage not happy at all damage to my storage

patricia coulson  |  Expérience générale 
Évaluation :
1

Urine odor in unit, not move in ready, filthy floor and walls, narrow ramp, zero customer support.

Ilene Tannahill  |  Online Move In 
Évaluation :
3

I didn't like the fact that it was up stairs is all. Other than that it was good

Christina Spinney  |  Expérience générale 
Évaluation :
5

So pleased with the storage unit. ALL employees are so nice  thank you so much 

terry bennett  |  Expérience générale 
Évaluation :
5

great

LEONARD DAVID CLEMENS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen Gaines  |  Expérience générale 
Évaluation :
5

Great expierence

Scott Antonson  |  Expérience générale 
Évaluation :
2

All in all was ok except to have all my stuff in mouse droppings and urine.

Jennifer Ramsey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nettie anderson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wendy fischer  |  Expérience générale 
Évaluation :
5

Keep up the good work

Margaret Rogeven  |  Expérience générale 
Évaluation :
5

Great place to store my stuff for the time being! Nice, dry storages!

Natalie Ramos  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanna Nugent  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mandi Colwell  |  Expérience générale 
Évaluation :
5

Truck rental and storage unit rental convenient and fairly priced. But truck smelled like a baby diaper.

John Hibbard  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TROY FOWLER  |  Expérience générale 
Évaluation :
2

The little cubby hole closets. I'm moving all my stuff by my self up a flight of stairs and then up the mobile stairs and then shove my stuff into this little hidey hole. U should make them more accessible. Also for people who work late. Ur gate access hours should be 24hrs. It would be much more convenient.

Rachel Faler  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachael Sutter  |  Premières impressions 
Évaluation :
4

I've been with the same location for several years off and on, and I have never had a problem with the staff, they have always had warm smiles and are more than happy to assist with any issues I may have, I will keep using the same location for as long as they are there!!

Kimberly Martinez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debra pope  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNA VACHON  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

breanna robbins  |  Premières impressions 
Évaluation :
5

I would give 10 stars if I could. The people who work at this location are friendly and helpful. They are appreciated Thank you again

NANCY AUVIL  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Phillip Green  |  Expérience générale 
Évaluation :
2

I had mouse droppings on the top of every surface. My unit was 5×5×10, and the top was completely open to the insulation and the pieces of it keep falling down. The electric outlets near my unit didn't have any power. When I told the ladies about the mouse droppings and told them I had pictures ( I told them I didn't care but it probably should be looked into) they said it was impossible and didn't happen. They also asked over and over if I sweeped it or left someone in the unit? I was very confused and kinda offended that they didn't believe me the first 2 times.

Jillian Lien  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debra pope  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Ruggles  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yolanda sanchez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Sells  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

carrie daliy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leslie (mickie) white  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terry bennett  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

meghan griffith  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chrishelle Schwanke  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA ROSE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Rose  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chuck edwards  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandon Tyson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william fulton  |  Expérience générale 
Évaluation :
5

I'm back for a second time! Awesome staff! Very helpful!

regina romero  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chloe Bruechert  |  Online Move In 
Évaluation :
5

Great team! Awesome U-haul spot. Wont go anywhere else. Everyone is so helpful and reliable. Thank you!!

Jessica Gordon  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia Aguilar  |  Expérience générale 
Évaluation :
5

The 2 employees I dealt with at this facility were both friendly, helpful, and quick.

Timothy Dillon  |  Expérience générale 
Évaluation :
5

Most storage facility staff are grumpy and rude. This staff was very friendly, upbeat and nice. This makes a big difference to me as a customer.

Chris urena  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deanne Brunelle  |  Expérience générale 
Évaluation :
5

The girl that helped me was amazing she was quick helpful I would recommend having people come there anytime any day the prices are reasonable and very comfortable fitting for my needs thank you guys for renting a storage to me

teresa demeo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tessa nyman  |  Expérience générale 
Évaluation :
2

We decided to stop storing our stuff there because it just didn't feel safe. People would walk in the gate as I'm driving in or out, the gate was stuck open for quite awhile one day. The number of people who would be there for hours, just hanging out in their storage unit or unloading it all and blocking aisles and/or driving lanes was ridiculous. Half the time we couldn't use a cart because one person was using all of them to sort their stuff on or sit on while sorting. People having their dogs running loose inside the facility wasn't reassuring, how am I supposed to know those dogs are friendly? People using the fire doors and propping them open so they can get in and out, even though there's a notice on the doors saying not to or you get a fine. Most of the staff was friendly but the guy I dealt with when paying last was rude, unfriendly, and made me feel embarrassed for having to search for change. We had an issue with bugs in our unit. There were ants everywhere and we had no food items in our unit. When contacting the office about it, they acted like they were "put out" because I wanted the issue dealt with. Lots of spiders also, a lot! It was a lot of small things that just kept adding up and it got to the point that we didn't feel like our belongings were safe, that we would be in a safe environment if we had to go there, and we were worried about bugs happening again. Manager was about the only positive about the entire experience.

Jen Belter  |  Expérience générale 
Évaluation :
5

Super easy. Friendly staff. Clean facility.

Dawn Mccain  |  Expérience générale 
Évaluation :
5

She was so nice and quick!

regina romero  |  Premières impressions 
Évaluation :
5

Amber and Co. were friendly, helpful, and went out of their way to help me store my belongings, and help me move my belongings out of storage. I totally recommend the Longview, WA U-Haul for their truck rentals and storage rentals!!

Renee Nash  |  Expérience générale 
Évaluation :
5

I've had my storage space for a few years now and I'm very happy with my U-Haul experience!

LAURA RAVERT  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chrystal Rodriguez Torres  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICKOLAS HAMILTON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Diane Carver  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Allen  |  Premières impressions 
Évaluation :
3

Have a wonderful day 🙂

CORRINA GIBSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david cason  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david cason  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Entler  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gale speicher  |  Premières impressions 
Évaluation :
5

Thankfully for save my storage and understand my situation. I gladly that you been treat me as well.

clifford breon  |  Expérience générale 
Évaluation :
5

Knowledgeable, polite staff; clean, well maintained storage areas with easy, secure access. And no, I'm not related to or friends with any staff here.

Diane Carver  |  Premières impressions 
Évaluation :
1

The employee are very rude and disrespectful including the general manager.

ALANSA MORRIS-TEFFT  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

victoria hooper  |  Expérience générale 
Évaluation :
5

My experience was really great with everyone of the staff members, they were all fast, friendly and attentive with all my needs; boxes, truck rental's, and multiple storage units The cleanest facilities I have ever used. Thank you, Denise D.

Denise Davison  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonia Pointer  |  Online Move In 
Évaluation :
5

It was the end of the day when we got there but the ladies at the counter had smiles on their faces and were very welcoming. I rented a storage locker and as we went thru the steps it takes to do that she was patient and friendly and explained it all as we went along. I am an older women and electronically challenged but she didn't seem to mind even when I needed her to explain my phone to me. I left there feeling good. I would say my impression was that they were friendly knowledgeable patient and held themselves to a high standard of customer care. Nice people.

Kathy Kinard  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sally ownes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY BRADLEY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kim fitch  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CORRINA GIBSON  |  Premières impressions 
Évaluation :
1

The lockers as what I got are a pain to bring your things up. And its super hot in the place you drip with sweat after hiking all your luggage up stairs. Where's the ac ?

Janece Quintanilla  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott Miller  |  Online Move In 
Évaluation :
5

Amber and her staff made helpful accommodations for use.

Barbara Sherry  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justin gonzales  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric torgerson  |  Expérience générale 
Évaluation :
4

Everything has gone very smoothly.

Heather Deal  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn Perrine  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david ponsler  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUANN HAWKEN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN REYNOLDS  |  Premières impressions 
Évaluation :
5

Storing my things with U haul of Longview was a good experience always were willing to help if I had any issues will use them again in the future if I need storage in the area Thank you.

TOMMY JOHNSON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LEANAH COUVILLION  |  Expérience générale 
Évaluation :
5

I've had several units with U-Haul through the years, it's conveniently located, easy access, and great customer service

Kimberly Martinez  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william lewellan  |  Premières impressions 
Évaluation :
5

Love renting from you guys. Well maintained facility easy access very friendly

Jaime Sanders  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vickie Smith  |  Premières impressions 
Évaluation :
5

Everything was excellent! The staff is great and friendly. I would recommend to anyone I know!!!

julie hammersmith  |  Premières impressions 
Évaluation :
5

If ever I need another storage facility I will comeback to y'all! Thank You very much!

regina romero  |  Expérience générale 
Évaluation :
5

Amber and the rest of the employees were always professional I would rent there again if necessary thanks. STEVEN ALCID

steven alcid  |  Expérience générale 
Évaluation :
5

Thank you for allowing us to use your facilities it was a great help for us

Dorthea McKnight  |  Expérience générale 
Évaluation :
5

My experience with UHaul of Longview, WA was a very positive experience. Should I have a storage need arise, I wouldn't hesitate to use them again.

Marshall Reece  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOMMY JOHNSON  |  Premières impressions 
Évaluation :
5

Very polite. Thank you for being there for me.

justina gloyd  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Law  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOLLY DAVIS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Miller  |  Expérience générale 
Évaluation :
5

Super clean. Friendliest U-Haul staff I’ve ever Had. Prices very fair considering security and quality.

Steven Roney  |  Expérience générale 
Évaluation :
5

It was a pleasure renting

delbert warren  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Precious Sprague  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

matthew boursaw  |  Premières impressions 
Évaluation :
4

GREAT....

brad jones  |  Premières impressions 
Évaluation :
3

Customer service staff was not as represented they would not show me policies and the pick up for equipment should be a person on duty so uhaul can be accessed 24 hours with out all the hassels. These franchises are well used all over the nation . They need more employees 24 hours especially night hours for check out or check in equipment.

Anna Nichols  |  Premières impressions 
Évaluation :
3

I went to close out my unit la few days ago and was unable to get a refund to the remainder of the month. I truly needed that remainder back for other bills :( I deal with anxiety and wanted to close it out earlier but the snow and ice did not help matters. Q#4 is a yes and no answer.

Laura Street  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel hines  |  Premières impressions 
Évaluation :
5

I liked the convenience of this location

dustin nash  |  Expérience générale 
Évaluation :
5

The staff was really helpful and extremely friendly plus the prices are best I've seen. I'd recommend to everyone

Maria Clossen  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry Calhoun  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARYANA GALVAN  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Law  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tammy stacy  |  Expérience générale 
Évaluation :
5

The Longview Uhaul was amazing! I was treated with respect and understanding when I explained my difficulty using my phone to upload pictures to return my usual. I had been worried and the owner was so kind and understanding.

Barbara Allen  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

patty MCBRIDE  |  Premières impressions 
Évaluation :
2

Manager was rude. When I asked why didn't get a call about card being declined was told didn't have time. Shouldn't wait 5 days and charge late fees and then sure had the time to send email afterwards. Told her I was going to empty it out and she said no refunds. So got most out and waited until day before was due again so they couldn't rerent it and make extra money on it. Told her not a good way to treat people and she said that's just the way we roll here.

jackie massey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivan Fowler  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sergei bondarenko  |  Expérience générale 
Évaluation :
5

They are great here!!! Honestly if I was out of the area, I would go out of my way to seek their services... they truly are THAT GREAT!!! I've used them many times & they are always so accommodating, friendly & professional. 10 STARS!

dawn ingraham  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy Musa  |  Online Move In 
Évaluation :
5

It's with a heavy heart ❤ I am saying "goodbye " to a crew of wonderful caring friends  not just uhaul authorized personnel...taking care of your every need..take the time you customers out there, they are human beings, with feelings and families...look them in the eye, ask how there day is and if they need a hug, glass of water, cup of coffee... I will miss each and everyone  of you..take care and be safe  me and my crew

raynelle sgambati  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charlotte davenport  |  Expérience générale 
Évaluation :
5

I want to thank Amber the general manager for helping with me changing my unit so i can afford it and not lose my stuff. Merci

teresa fiscus  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ora Fobbs  |  Expérience générale 
Évaluation :
5

They are better than sliced bread

Jon Norgaard  |  Expérience générale 
Évaluation :
5

the main reasons that I moved my stuff was due to lights . i know alot people use to stay jn u haul units. And was told . thats why there was no lights. I look at that as someone in upper management is not doing there job. You have onsite cameras so its easy to moniture day and night. So if the door is shut for what ever you would determam to long. Check it out. Its storage not for doing art and crafts. Or sut and read or work on projects. ?. Theres many options. Keep in mind offering 24 hours access us nice. One big thing offering that. with lighting opens up a possible libility case do to injury ect.. Put more derect lighting across from each unit so the would have to be open and when you sign in that light comes on. When door opens. Or how everyou would determan when and how light comes on. Too many option. I dont like to cplain with out a positive respnse. Thank you jimmy campbell contact# 360 200 3002

JIMMY CAMPBELL  |  Expérience générale 
Évaluation :
4

Masks shouldn’t be required, luckily they had some on hand.

Daniel Richards  |  Premières impressions 
Évaluation :
5

Super easy, and very nice and helpful staff!

Mariah Weisenbach  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leri jacobs  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dee dee haney  |  Premières impressions 
Évaluation :
5

Nice place, has everything a person needs

John Rowedder  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jackie massey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen Dee  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Smith  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Holly Smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony evans  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katheleen crow  |  Expérience générale 
Évaluation :
5

LOVE OUR LOCAL U-HAUL! They really make us feel special and important. The local owner is AWESOME!!!!! Thanks for helping us with our needs. ~DJ & Dawn

dawn ingraham  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA PHILLIPS  |  Expérience générale 
Évaluation :
4

Over priced for the amount of space

lonnie coder  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

cassandra tubbs  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Megan Brooks  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan Brooks  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara Walter  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rebecca schlienz  |  Premières impressions 
Évaluation :
4

I almost had a heat stroke. It took 2 hours to get my 11 boxes into storage unit. I wished there was a water machine in the indoor buildings and in the office.

Josephine Gilbert  |  Premières impressions 
Évaluation :
5

If we ever need storage space again we'll come back ..

chuck edwards  |  Expérience générale 
Évaluation :
5

Keep up the good work!

randy hill  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

laurie laparr  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven edgerton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody Bovee  |  Premières impressions 
Évaluation :
5

Not as expensive as I thought it would be! The Sale Associate I worked with was very knowledgeable and quick on the answers! And first thing I did was lose my key card in my unit... They gave me another one and didn't even charge me for it! So Nice!

regina romero  |  Premières impressions 
Évaluation :
2

Aside from having the rent raised twice in less than a years time & having my unit some how broken into & items stolen & replaced with other ones- yeah, its a GREAT facility. Only reason i rented from there was they were cheapest at the time. Not now.

sarai jones  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deanna ruzek  |  Premières impressions 
Évaluation :
4

the doorway to the storage building is very poor; very difficult to get in and out with the cart due to the uneven surface

john andrechak  |  Expérience générale 
Évaluation :
5

Friendly staff. Liked storage units.

Julie Hudson-Smith  |  Expérience générale 
Évaluation :
4

The only thing that I would question..is I've been told, if you are a credit card paying customer through online services you would get the 24 hour availability.. And I never did

Kandi Fletcher  |  Expérience générale 
Évaluation :
4

Hello, I'm not a good person to give a review, on some of these questions, about a storage facility. This was the first time I ever rented a storage unit. You might want to add a third option for your questions. Because, it's not fair to expect people to only have either a, 'Yes or No' response. You will end up with a very unrealistic review and not receive an accurate response. The ONLY reason I did not click 'No' for some of the questions, is because of the employees that work at this facility. They are very nice, helpful, flexible and professional. I do not like ONLY unrealistic 'Yes or No' answer choices. So, out of disapproval of your answer choices, I would have typically answered, 'NO,' to ALL of your questions on your questionnaire. It appears to me, that you want a unrealistic review. Getting a review summary that is askew, really doesn't provide the U-Haul Corporation with much insight. Thank you, for giving me the opportunity to give you a personal response to your questionnaire. Deborah Butler Address: P.O. Box 4 Cathlamet, WA. 98612 Phone: 360-747-2191

Debra Butler  |  Expérience générale 
Évaluation :
4

The only thing I noticed was the lack of one person to answer the 4 people who called by phone. Felt bad because one person called three times within 20 minuts and was alaways on hold. But the aervice was great.

david loucks  |  Premières impressions 
Évaluation :
5

Been with Longview WA UHaul for sometime now and my experience with staff has always been a wonderful experience. Always very helpful. I would definitely recommend UHaul to anyone or come back to use storage or equipment. Merci

reneese lloyd  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kaitlyn de Szendeffy  |  Premières impressions 
Évaluation :
5

Aucun

Catherine Smith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margo arn  |  Expérience générale 
Évaluation :
1

They didn't verify identity which worried me they also either use tonlie to me or are now ive been told for 3 years that the 24 hour access is available to anyone who sets up automatic payments and when I asked they said no we have to earn the trust of them to get that and im pretty put back over that. We have to earn your trust when we pay your wages hmm no thats not right. Second the unit I got this time is a 5x8 and 20 dollars more a month then my old unti which was a 5 by 10 and no one would tell me why. The facility inside the units smelled like urine and no one answers the call buttons on any of the intercoms. Highly dissatisfied this go around

charity johnston  |  Premières impressions 
Évaluation :
4

The unit was clean and dry. One locking slide was damaged and we could only use one lock on a large unit (instead of two), but no damage or theft occurred to our belongings/unit in our short 6-week rental period. Access was a tight fit for big trucks or trailer, lots of waiting to access your unit. Overall a good option for a stopover between houses/move. Our 10x20 fit most of our belongings for a 3 bedroom house.

Mark Henry  |  Expérience générale 
Évaluation :
5

Quick and easy renting a unit there is probably the easier then grocery shopping

Nicole Capaldi  |  Premières impressions 
Évaluation :
5

Longview U Haul is the best in the world,,, fact

Jon Norgaard  |  Premières impressions 
Évaluation :
5

Safe and clean. Nice staff members.

todd olmstead  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Grabbard  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ERICKSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Midlam  |  Premières impressions 
Évaluation :
5

Carmen went above and beyond. She was amazing. Thank you Jimmy campbell

JIMMY CAMPBELL  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy carrera  |  Expérience générale 
Évaluation :
1

Stuff was rude after I told them I can't wear a mask, they told me I have to leave. Now I am with a better storage unit, never go back to Uhaul again!

folrian lingnau  |  Expérience générale 
Évaluation :
1

I rented this unit online, so didn't know it would be upstairs. Also had to climb Up a ladder to get into a 2 foot entrance, due to the beam coming through the ceiling right above the entry of the unit. The cherry on the cake is to open the unit and A huge puddle in the middle. The ceiling looked like it had been repaired many times, but never correctly. I feel so horrible for the peron that has stuff under this unit being wood floors. employees were very nice and friendly. Went somewhere else due to them not having anything under $90 that's dry.

Christina Hoffas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ERICKSON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john andrechak  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael Mittleider  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

hope finnell  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Candace Brier  |  Online Move In 
Évaluation :
2

I was told I had a unit reserved that matched the size of my moving truck, when I arrived they had 2 units reserved and neither were big enough for my size truck load.. I had no choice but to find storage else were to help fit my belongings

RICK WEISER  |  Premières impressions 
Évaluation :
2

Unit was very small but was all that was available. The ceiling is just a piece of plastic that covers about half of unit and the rest is exposed nails and some kind of spray insulation or something. The hallways and unit were not cleaned or maintained. I'm not when the halls were last swept or mopped as they were filthy. The mouse or rat trap was very large and kept falling apart. Access into the unit was horrible. Only one door usable when we arrived and so had to move things hundreds of feet down a narrow hallways then to the left and the units door swings out so you have to close it to get past it then open it and try and angle your larger belongings in. When moving out there was water dripping down from the roof in the hallway just a few feet down from my unit. This place is in serious need of maintenance, upkeep, and repairs. Would not recommend at all.

Nadara Collins  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Catherine Bakamus  |  Online Move In 
Évaluation :
5

Everything went smooth, staff was very helpful with everything

chuck edwards  |  Premières impressions 
Évaluation :
5

Staff was helpful and friendly. We got a brand new storage space. Very clean and secure.

Colleen hockaday  |  Premières impressions 
Évaluation :
1

Overlock should be removed the day customers pay rent. Customers should NOT be allowed to live in units or block doors when others are trying to go in their unit. There's often kids playing in between buildings while parents do god knows what in their unit. I urge you to look at NW self storage in ridgefield and camas That's how a facility should look and be run. I don't feel unsafe accessing my stuff. Staff is helpful and never rude. Property is clean

tiffiney krebs  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharlene Matteson  |  Expérience générale 
Évaluation :
5

Staff at this site were professional and friendly. I never had any issues. I would use this location again. The prices were reasonable and I never had to worry about my belongings.

Michael Byers  |  Expérience générale 
Évaluation :
4

I apologise... Last night I was supposed to meet my ex there at 4..to move my belongings out of his storage into mine but he didn't show until 9:30. I went out at 9:58? Then thought i left my bank card by storage door entrance. . And by the time I got to the gate..it was 10:00 on THE NOSE. And I had to lock my bike up by a inside pole.. And jumped the side gate... SORRY lol

Kandi Fletcher  |  Premières impressions 
Évaluation :
5

Taking advantage of their offer for a free unit with a truck rental was a huge money saver. Just be aware the rent is due 30 days from move in, not the end of the month.

Dani Davis  |  Expérience générale 
Évaluation :
5

Everyone was very helpful and very friendly. They all know exactly what customer service is all about. Went above and beyond to help.

Ron Jeffrey  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brent Spurgeon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brett schumacher  |  Expérience générale 
Évaluation :
5

Everything was quick, cheap, and easy. Amber was extremely helpful and did her job proficiently. I appreciate employees like her and she should get a raise. Couldn't have gone any better. Merci.

CHRISTOPHER PAYNE  |  Premières impressions 
Évaluation :
5

I have in the past I do now and I always will recommend you haul to all of my friends and family who need storage or to borrow a truck trailer or tow dolly I have had excellent experience every time I have ever gone through U-Haul thank you

jc weaver  |  Expérience générale 
Évaluation :
5

Aucun

Mechele lagerblade  |  Expérience générale 
Évaluation :
5

Amber is amazing even through a very rough year she was very helpful and understanding.

JANICE BARKER  |  Expérience générale 
Évaluation :
5

They're Fantastic ,, The greatest ever in my life,,,

jon norgaard  |  Expérience générale 
Évaluation :
3

10$ extra for 24 hour access. that's a crock of _hit.

Ryan Scheurich  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joel martin  |  Expérience générale 
Évaluation :
5

I found a unit closer to my home. You guys were great! Merci

ERIN AITKEN  |  Expérience générale 
Évaluation :
5

Easy and convenient. The facilities are well kept. And the staff is helpful and friendly.

todd olmstead  |  Premières impressions 
Évaluation :
5

Staff was very accommodating & friendly. Was in & out of there quickly.

ELIZABETH SCAFIDI  |  Expérience générale 
Évaluation :
5

I applied for a unit. The staff made things really quick and simple I was able to get everything moved in on the first day. Really convenient

Joshua Bolton  |  Premières impressions 
Évaluation :
1

Most miserable move in at a storage ever. Only one door that could be used and it was way far from my unit. I was told 64 over the phone for the unit and upon arrival told 99. It was a very tight area to maneuver a 26ft uhaul. The only door that was allowed to be used locked and said that I wasn't signed in so had to go out and sign in again then trek all the way back and down the long long hall to put the lock on. The floors were filthy and the huge rodent poison trap kept falling apart. All around will never suggest this place for storage. The ceilings in the units are all exposed nails and spray insulation with a flap of plastic over about half of the unit.

Nadara Collins  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachael Shook  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Hudson-Smith  |  Premières impressions 
Évaluation :
5

I would recommend U-Haul to those needing a storage facility or any moving equipment needs. The staff was always friendly and helpful. I would like to thank Amber Orr especially, I was always greeted with a smile. Thank you. Storm Johnston

Storm Johnstan  |  Expérience générale 
Évaluation :
3

Almost no lighting near our unit. Had to bring a flashlight to see.

Tracy CROUSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer fawcett  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

brian bernard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith Abel  |  Expérience générale 
Évaluation :
1

The staff is great. I watched one clerk deal with a very very very obnoxious customer and towards the end not even the most experienced worker would have been able to keep their cool. But she was calm and didn't even show a hint of irritation even though we all knew it was there. My problem with this facility is the fact that for one there is no elevator to the second floor. What if you have really heavy items. There should be something in place. My second concern is the second story storages on the second floor. Climbing those rickety stairs with heavy objects is a unbelievably dangerous and unnerving task.

shawna sanchez  |  Premières impressions 
Évaluation :
5

Super friendly

christopher mckercher  |  Premières impressions 
Évaluation :
5

Very friendly, helpful, & fast check in . & return of equipment. Definitely would recommend them.

CRAIG LILJEDAHL  |  Premières impressions 
Évaluation :
3

Almost impossible to reach by phone. Not very helpful staff. Nothing but problems with access codes and things because people didn't bother to set me up properly. My storage unit leaked and the resolution was to use tape to hold the sagging insulation material up.

Kennedy Morgan  |  Expérience générale 
Évaluation :
5

Was only there 3 months but everyone I had contact with were very respectful and professional. Would definitely recommend.

vicki blakley  |  Expérience générale 
Évaluation :
5

Le personnel était amical et serviable. Was a very quick process to rent a unit.

heather worth  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Martin Mikelsons  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Henry Nixon  |  Expérience générale 
Évaluation :
5

They were very helpful with everything and very polite thank you

ray vanderslice  |  Premières impressions 
Évaluation :
4

Friendly service. Thank you

Amir M R Farokhy  |  Expérience générale 
Évaluation :
5

I will only do business with them

Kelli Smith  |  Expérience générale 
Évaluation :
5

We needed to temporarily store some extra furniture and found just the right place at UHaul. Great staff, easy access and it was clean.

STANLEY REYNOLDS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie Stoddard  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anna ohara  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith Lee  |  Expérience générale 
Évaluation :
5

Very friendly and flexible

Brayden Day  |  Premières impressions 
Évaluation :
5

na

TERESA SAPP  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy Lockmiller  |  Expérience générale 
Évaluation :
5

thanks for letting me use your facility to store my stuff while I was in the moving transition. Thank you for helping move my stuff from one unit to another I really appreciate it...

craig williams  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cheyanna Strickland  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ed bourdage  |  Expérience générale 
Évaluation :
5

Helpful staff

Josh Robertson  |  Expérience générale 
Évaluation :
2

The check-in/check-out system using the card is really a pain. There's also homeless people in the buildings with their stuff everywhere. I moved my stuff to Iron Gate Storage which is way better.

steven grob  |  Expérience générale 
Évaluation :
5

Thank you for all your help with me getting me a bigger storage unit & using a truck to move it I really appreciate it very much....You guys Rock!!! Thank you again!!!

craig williams  |  Premières impressions 
Évaluation :
5

Very honest and respectful!

amanda raisor  |  Premières impressions 
Évaluation :
5

.

Dawndi McQuiddy  |  Expérience générale 
Évaluation :
5

I found most of the staff friendly, helpful, and polite. I have been a customer off and on for 30 years, and under Amber's supervision at U Haul , I have never had a single reason to complain.

BILL COMIN  |  Expérience générale 
Évaluation :
5

Thank you for leaving the lock inside the unit!

Joseph Wilson  |  Online Move In 
Évaluation :
4

Everything was fine.

Alan Swanson  |  Expérience générale 
Évaluation :
5

The best u haul in town..no matter how busy, you recognize each person. Your help is forever grateful in making my transition so easy...thank you.

raynelle sgambati  |  Expérience générale 
Évaluation :
5

No matter how busy, you make each person feel appreciated and welcomed. My needs were on your radar, I called everyday for a larger unit..and rec'd notice in between my calls. Happy new year to us

raynelle sgambati  |  Premières impressions 
Évaluation :
5

Worked well for us! Thank you!

lynn dixon  |  Expérience générale 
Évaluation :
4

Staff were quick to help. Thank u.

James Woods  |  Premières impressions 
Évaluation :
5

Very helpful in person, as well as when I called. Each staff member had the answer I was looking for, and I spoke with I believe 3 or 4 different ones. Very happy customer, Renee McBride

renee mcbride  |  Expérience générale 
Évaluation :
4

great place to store stuff & what not but the price I could not afford anymore

CRAIG WILLIAMS  |  Expérience générale 
Évaluation :
4

It was good!

donald brown  |  Expérience générale 
Évaluation :
5

Outstanding! Very professional, courteous and helpful! Extremely willl run site. Thank you for your support! S. Noce

Steven Noce  |  Expérience générale 
Évaluation :
3

The facility was super clean an taken care of but the employee that I worked with had sour attitude. I just suggest bringing up better customer service and stress it to all employees.

dani brooks  |  Premières impressions 
Évaluation :
4

*

Pamela McCall  |  Expérience générale 
Évaluation :
4

Nice an friendly

terry conley  |  Expérience générale 
Évaluation :
4

Hallways were automatic lighting but the lights would go out while I was working inside my space and I would be in the dark until I went out in the hallway and triggered the auto switch. Not safe.

barbara painter-wondra  |  Expérience générale 
Évaluation :
5

I have rented a space from them twice in the last 2 years and have never had any problems with them.

christine boehm  |  Expérience générale 
Évaluation :
5

All staff is very helpful and friendly .We will use Uhaul in any future moves or storage needs .

Michael Sanders  |  Expérience générale 
Évaluation :
4

While the staff and actual storage room continued to be very good, the access gate has been disabled for several weeks. This reduced security and caused inconvenience. No indication of repairs planned

Tim Watkins  |  Expérience générale 
Évaluation :
1

I paid rent for 10 years, all the rate hikes, paid the ridiculous late fees when i was late. In all over $6 000 and they wouldn't refund my July 2019 rent when we moved out on the 1st.. FU uhaul!!!

BRYAN BURT  |  Expérience générale 
Évaluation :
5

Thank you for your wonderful service. We were very pleased with our units.

samuel paintin  |  Expérience générale 
Évaluation :
2

I think if someone emails you that you should email back I told you when I could pay and you still charged me the 20 fee so instead of paying 29,95 I had to pay 49,95 so I packed my stuff up and left

tasha utton  |  Expérience générale 
Évaluation :
5

I've had this storage unit for many years, and have had a very good experience every time I've go e to the site. Thank you for taking care of our storage needs.

cynthia gonzalez  |  Expérience générale 
Évaluation :
5

U~haul is great!

JANICE CLAVERIA  |  Expérience générale 
Évaluation :
5

the staff has been exceptionally helpful no matter what I have been asking. I have recommended them to several others

Gretchen Procop  |  Expérience générale 
Évaluation :
5

Everyone was very helpful. We had an at ease travel. Made everything great!

Patricia Carroll  |  Premières impressions 
Évaluation :
5

Customer service representatives top notch/ in helping me understand everything they r quality 10 employees/ prices excellent and affordable thank you

charlotte patterson  |  Premières impressions 
Évaluation :
5

very professional!!!!!

James Holaday  |  Expérience générale 
Évaluation :
4

Take cared of my every needs

Javier Roquez  |  Expérience générale 
Évaluation :
1

They will raise your rates every 6 months until you are forced to close the account. I asked 3 times in 2017 to have due date changed. Eventually told process was so complicated that manager refused.

adam schaffer  |  Expérience générale 
Évaluation :
5

Everything was good, friendly, helpful staff no problems.

Steve Mcgee  |  Expérience générale 
Évaluation :
5

They are always very helpful.

RHONDA GONZALES  |  Premières impressions 
Évaluation :
5

The staff and services at this location are amazing. They go above and beyond! Thank you for the many years of professional & caring services, it has truly been appreciated

RHONDA IBARRA  |  Expérience générale 
Évaluation :
5

Where very helpful

jeremiah willis  |  Expérience générale 
Évaluation :
2

My box arrived from Denver split out at the back bottom corner and no one why? Asked if maybe it had been dropped? "No it wasn't dropped". Then why is it splitting? "We don't know". Ugh!!

Christine West  |  Expérience générale 
Évaluation :
5

Everything great no problems.

Steve Mcgee  |  Premières impressions 
Évaluation :
5

Our unit got broken into, and amber was amazing. The staff was trained, sympathetic, and understanding. They went above and beyond to help us out.

Alexa shyann Mediano  |  Expérience générale 
Évaluation :
5

Very helpful and great customer service

kimberly baker  |  Premières impressions 
Évaluation :
3

I would give the facility an excellent rating except for the homeless hanging around. It was explained to me they could be there during open hours, but it's still a very uncomfortable feeling.

lynda creswell  |  Expérience générale 
Évaluation :
4

Everything was great! 15 years of service and no issues!

ROBERT THOMPSON  |  Expérience générale 
Évaluation :
5

Amber is the best ever!

Todd Low  |  Expérience générale 
Évaluation :
4

largest in area, convenient location and easy entrance access.

daniel barnum  |  Expérience générale 
Évaluation :
5

The ladies that came up from Vancouver were amazing! Kind and flexible! Can park on a dime and always cheerful!

Ginny Kerr  |  Expérience générale 
Évaluation :
4

At the Longview UHaul, I encountered specific problems with the morning cleaner, which have been documented. However, the mgmt., especially Amber, were very responsive and treated me very well.

Robert Powers  |  Expérience générale 
Évaluation :
5

I used the UBoxes, meeting my needs well. The ladies who delivered, picked up and moved them were exceptional. They were kind, flexible, great at parking the boxes in the smallest space! Great!!

Ginny Kerr  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle. I've used this facility once or twice before and have always found the facility clean and well maintained. Staff is courteous, friendly and professional.

KRISTINE MOORE  |  Expérience générale 
Évaluation :
1

Overpriced. Employees saw me as a burden.

scott schwarz  |  Expérience générale 
Évaluation :
5

Thanks for a great experience!

rob birdcell  |  Expérience générale 
Évaluation :
5

Everyone very nice and friendly and helpful when I needed any help thanks to each one of you

PEGGY GRAHAM  |  Expérience générale 
Évaluation :
5

Your truck/fork lift delivery team is the absolute best.

Ed Sorensen  |  Expérience générale 
Évaluation :
5

Great experience on both ends. Agents very nice many thanks to Joseph Lynnwood and CJ in Longview. Ive always used UHaul and will be a loyal customer for life. Sincerely, Steve P.

steve postmus  |  Réservation 
Évaluation :
3

Great deal of confusion in your organization had someone show up to pick up before I was ready even though I had spoken to several representatives clearly sating that I would notify when I was done.

Fred Westfall  |  Expérience générale 
Évaluation :
4

Staff was very helpful. Convient location. Affordable units

PHILIP DUBOIS  |  Expérience générale 
Évaluation :
5

The pods were awesome!

Eric Cook  |  Expérience générale 
Évaluation :
5

Ii was very pleased with both the staff and the facility

raymond linn  |  Expérience générale 
Évaluation :
5

A bit spendy for the 5x5x8 but everything else was perfect. Merci. ☺️

tracy heston  |  Expérience générale 
Évaluation :
5

Staff at Uhaul of Longview (Oregon Way) is always friendly and helpful!

Edna Hurst  |  Expérience générale 
Évaluation :
5

Very friendly will miss having a storage

jasmine tennant  |  Expérience générale 
Évaluation :
5

I never visited the Longview storage facility; I had the u-box delivered straight to my home. Serve was great!

sarah haugh  |  Expérience générale 
Évaluation :
5

Excellent

renee johnson  |  Expérience générale 
Évaluation :
5

Very accommodating on short notice. Road Side assistance (Carl's Towing) was speedy and friendly.

Caleena Phillips  |  Réservation 
Évaluation :
2

I was out of the storage on the July 8th and I was there and checked out and they really didn't and I was payed ahead and the person that waited on me didn't check me out you owe me money

mary gauthier  |  Expérience générale 
Évaluation :
5

This is an exceptional UHaul facility!!

lauren james  |  Expérience générale 
Évaluation :
1

Horrible guest service and treatment over the telephone. Customer service representatives on the corporate level helped out a bunch though. Though I did get charged for a furniture dolly. Never got.

John Warner  |  Réservation 
Évaluation :
2

It was very stressful and unorganized. I don't have enough room in this box to give you a detailed description of everything that went wrong, which makes me feel like you don't care about my feedback.

Shannon Masuoka  |  Expérience générale 
Évaluation :
5

Great device

LAURIE DOMENICKINE  |  Expérience générale 
Évaluation :
4

A little disconcerting to have rates increased two times in 6 months. I understand the issue, however should have considered when increasing the rate the first time.

kathy backstrom  |  Expérience générale 
Évaluation :
5

Will be returning to rent trailer to complete our move from California. You giys have been wonderful.

lewis ricker  |  Expérience générale 
Évaluation :
5

Staff was great. Service was above the norm. Will use again.

kenneth harden  |  Expérience générale 
Évaluation :
5

The staff I dealt with was courteous and friendly. I would recommend it to any one seeking storage.

patsey kay harlan  |  Expérience générale 
Évaluation :
3

The reservation line sent me to the wrong location for the truck and the storage unit. The hours for storage between locations differed significantly. Closing at 7 or 8 pm is too early for storage.

Karen Schenk Morrisan  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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