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Scott ECustomer Reviews for U-Haul Storage Of Lynnwood
Testimonials From Recent Customers
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The staff was great in the office and the yard would definitely recommend
Moises VI usually dred renting trailers, it tends to be time consuming and a real pain. However, my experience today was quite different, it was a very positive experience. thanks.
Michael WHelpful, friendly staff made this experience great.
Amy BThe 2 men that helped me were awesome. Fast, efficient and very friendly. No improvements needed.
James HPlease give the store manager, William a raise! You can always tell when a person is passionate about his job. William even set the radio station to what he thought I would enjoy, and he was spot-on! Who does that? William is a tremendous asset to U-Haul and he should be appreciated. Though there are closer locations to me, I will only go to this location for my future equipment needs. Thank you, William!
brian lCouldn’t have asked for a better experience 5 star employees
christopher TFrom my perspective, nothing.
ROBERT EThis location was great, there was only a couple people at the counter and they were both multitasking and helping multiple people at the same time fantastically. We were able to get in and out for both pickup and drop off in record time.
Jessica SGreat place to rent a truck! Thanks for your service
Ivy YThe staff is very friendly and efficient. I can't think of anything to improve other than having more packing peanuts available.
Lauren DWonderful customer service. Extremely fast, friendly workers in a great mood who made my morning nicer
Loree HThe owner, William, was very helpful and went above and beyond to show us how to operate a very intimidating 26ft truck.
Nam NThe truck was clean but it was pretty beat up. It was functional though and served its purpose
Gavriella SHave used this location for all but two of my vehicle rentals for over the past five years. The people who work here have always been helpful, courteous and efficient. Just keep on doing what you're doing, folks!
ramon sThe Employees were very helpful
Deborah TGetting the truck was easy. Returning it was a serious pain. We got it with half a tank of gas, drove 27 miles and put $5 worth of gas in. The guy working there kept arguing about the gas gauge - fortunately we took a photo before leaving AND had the gas receipt. He grumbled about how U-Haul might want to charge us more. Seriously?
John WGreat experience!
curtis HStaff reading the mileage was unfamiliar with retrieving from the car display. A small issue. Overall very pleased with the service.
John DThe app was shit
Nadeem KThe team there was friendly, helpful, patient and AWESOME!
Julie FGood, very good
Mohamad AThis location is not 24 hours. I could not pick up at 8am, my time, or drop off after the location closed.
John Lfucked up man they tried to scam me fr fr
shubham kExcellent!
Eun KIt took me a while to figure out how to operate the windshield wipers (user error) but everything worked seamlessly and the employees were very friendly.
Katy BFix the truck before renting it out
Timothy BBill Ruffin was the best !
RICHARD BS.O.
Jim EVery friendly and great customer service
Makenzie BExcellent place and people to do business with, So friendly and one lady that checked me in said Will the manager is GREAT. Keep up the good work. John
JOHN JThis is the most well run U-Haul I have ever rented from. They are consistently great.
Brad Kcustomer service in front desk they are awful they didn't help me. I call customer service and they find a truck in the same location but when I went in there the first time they said that they didn't have nothing available in five minutes later I went back in and I told him that I have a truck then didn't believe me didn't wanna help me and I give him my reservation number for them to believe me the guys in the back they were really nice and helpful with me when I took back the truck
DAVID AGreat service overall, the people are very friendly and helpful. There is not much to improve. I would recommend this location to all the people I know.
Chatree HYour personal working at this location are Some EXCELLENT PEOPLE. Need m
JOHN JExcellent customer focused service.
R SGreat experience as always!!
Mara VNot much, the people servicing us today were great
Sam SThe service was amazing, very friendly and helpful! 🤩🤩🤩
Alexxander VMorning opening crew were not helpful. Rude. Stoned. Had arrangements to pick up van early, before 7:00AM. Manager approved the day before for early pickup. I informed the opening crew of said arrangement @ 6:30 AM. They purposefully made me wait while they ate, played on their phones laughing and chuckling about making me wait till 7:00AM. I had already reserved and had my info on file, but they made me go through the ringer to get the van and go. Completely unprofessional, and unaccommodating. I was told I would get a receipt in email. Never received it! I like the place due to my past experiences with Amber and William, but hard pressed to go there again after that experience.
Carl LAbsolutely a fantastic move. Entire staff was customer service oriented and offerred tips and ideas to make the move experience 1st class. Having rentaed from multiple Penske and U-Haul locations around the country, this location is by far the best. Owner is professsional and encourages input to insure that the service exceeds expectations.
Marshall PNice customer service
ERMIAS TPerfect! Everything went smooth and everyone was awesome! Great location as well. I'll be renting from there again 珞
Veronica WThere are several U-Haul outlets in the area, and this is far and away my favorite. The staff is always friendly, courteous, and helpful. The vehicles are well-maintained and pickup and drop-off is always no-muss, no-fuss. This will be my go-to U-Haul as long as I live in Edmonds.
Steven CAs always a great experience, thank you to the team for all their assistance. And super friendly service.
Mara VThe owner went out of his way to make sure the trailer worked for me, going as far as testing my wiring harness when the lights on the trailer didn't work as expected. Fantastic friendly service.
Vlad KThe staff was wonderful and went out of their way to help me out.
BRIAN CGentlemen who helped me with hookup had great sense of humor, very helpful with smile and very professional. He is great asset to your company. Thanks
NAUNIHAL BGreat service William is great as was the other gentleman whose name I did not get.
WILLIAM TThis is the most friendly and knowledgeable store in the business!!!!!
JASON P | Expérience généraleThe staff is super friendly!
Caroline B | Expérience généraleDeanna was courteous, friendly, knowledgeable and ALL the other qualities of a Prossional.
KYLE M | Expérience généraleThis location does not provide deliveries for U-Box, and charged the moving help to rent a trailer which we had to reimburse them in cash for instead of using the card we had on file.
Ashley P | Expérience généraleGreat experience. Everybody was helpful and courteous. Look forward to working withyou again. Thanks
KYLE M | Expérience généraleArriving early after being shipped x-country, our U-box with its contents was secured in a shipping container on site thus keeping it dry. The crew set up our car to tow the U-box on a trailer.
David G | Expérience généraleExcellent all around experience with our move with U-Haul.
Gordon o | Expérience généraleMy experience from moving east coast to west was seamless using uhaul u box. Their customer service was excellent and friendly and with all those miles absolutely NOTHING was broken or damaged.
marci c | Expérience généraleGreat help. Fast, efficient, and very helpful.
JAMES H | Expérience généraleVery disorganized, very unhelpful, not sure if I'll ever see the uBox make it to brooklyn that I stored my stuff in since they seemed completely incompetent.
jason p | Expérience généraleVery good customer service. Thank you!
Marks K | Expérience généraleSupportive, efficient, helpful, courteous
CHERYL M | Expérience généraleI got a UBox and talked with the employee there who said to let him know when I was finished to ship it. Came back and he box had shipped prior to me being finished. The box was going 3500 miles away
daniel h | Expérience généraleThis is 2nd u box move. dates confirmed in emails do not match what the stores have. The employees at the uhaul sites had limited skill on the software program and had to call other sites.
Lynda F | Expérience générale