Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I returned my equipment on time at side location but still have not received my deposit and I was in formed my equipment was not received at said time. I'm very disappointed because the lady at return address did not ask for anything but just said drop off down there and your good. Well that not the right way to do things and I know it's not correct
Michelle G
Évaluation :
4
Le client n'a pas laissé de commentaire.
Antonio H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bamous W
Évaluation :
5
Le client n'a pas laissé de commentaire.
brittaney s
Évaluation :
4
The cab of the truck was dirty. Other than that, all was great. Especially the clerks, they were so nice!
Georganna M
Évaluation :
5
Le client n'a pas laissé de commentaire.
sam b
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jordan T
Évaluation :
3
Le client n'a pas laissé de commentaire.
Amanda T
Évaluation :
5
Le client n'a pas laissé de commentaire.
LADERICK A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marina C
Évaluation :
5
Le client n'a pas laissé de commentaire.
lonia a
Évaluation :
4
every time my rent was raised the notice stated that the storage facility was regularly inspected for leaks and rodents. i never saw any evidence that it had been inspected as i had a small leak and some signs or rodents over the years.
S.G. C
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
tyquaysha l
Évaluation :
5
Le client n'a pas laissé de commentaire.
BETTY E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lanyard B
Évaluation :
5
Best customer service ever!
STEPHANIE L
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Karon L
Évaluation :
1
Picked u-haul up at 118773 miles and broke down on the interstate at 118779 miles. Stayed in the vehicle 3 hours with temp almost 80 degrees. Had contractor waiting and got product 24 hours later. Very very very bad experience
sandra g
Évaluation :
3
More help on high volume days, i.e. weekend
Felecia L
Évaluation :
5
Great customer service!!!
William H
Évaluation :
3
Nothing it great service
billy r
Évaluation :
5
Le client n'a pas laissé de commentaire.
Garry E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike A
Évaluation :
1
Le client n'a pas laissé de commentaire.
Michael P
Évaluation :
5
Process of renting the equipment was quick and professional very smooth
Don S
Évaluation :
5
From making the reservation to returning my rental the process was easy and smooth. Rental was clean and in great condition.
Adrian C
Évaluation :
5
We had a great experience at the shop.
tracy l
Évaluation :
5
Mike was awesome
Priscilla B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James N
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tyrone N
Évaluation :
3
I rented a tow dolly to pull a 2019 Toyota Corolla. I was told it would fit on dolly. It would not. I would have destroyed the spoiler i dropped the front tires in the tire cradle. Very disappointing
mike v
Évaluation :
5
Nothing we left our keys and they called us asap to return to location great customer service
AFLORN H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roy C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Albert M
Évaluation :
5
Aucun
Dwayne S
Évaluation :
5
The customer service at the drop off location was great!
thomas b
Évaluation :
5
Very professional and quick.
R S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Juanita B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa B
Évaluation :
5
Le client n'a pas laissé de commentaire.
miyya c
Évaluation :
2
It is so frustrating to make a reservation 3 weeks in advance to then have a U-Haul rep call a day before to tell you the truck you reserved is not available but can drive an hour to get it (U-Haul won't go get it) or get a smaller truck. I go to get the smaller truck (and extra trailer) and the U-Haul rep tells me the 26 footer is on the way. So I waited an hour after my original pick up time to get the truck I had originally reserved. Super frustrating and all could have been avoided.
Amanda B
Évaluation :
5
Le client n'a pas laissé de commentaire.
DERRICK O
Évaluation :
5
Keep it up!!
Robert D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessie M
Évaluation :
5
Le client n'a pas laissé de commentaire.
MELANIE M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diego F
Évaluation :
5
Rien
robert n
Évaluation :
5
Service rapide et convivial.
Clara M
Évaluation :
5
This has always been a well run professional outfit, right down to clean and well appointed restrooms. Easy in and out, they really know their business.
Christopher H
Évaluation :
5
Ty much.
Lawson J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ethan E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Demayah W
Évaluation :
4
Le client n'a pas laissé de commentaire.
KATHY H
Évaluation :
5
Need more drop off locations
Davis D
Évaluation :
4
Dealt with several employees at this location and all were very helpful. Auto transport was stolen the night before I was to pick it up so maybe lock them up especially with them being so scarce in MS.
Haley V
Évaluation :
5
Le client n'a pas laissé de commentaire.
John B
Évaluation :
5
Nothing everything was good!
mike t
Évaluation :
5
Nothing the staff at this location was excellent & very professional.
Richard B
Évaluation :
5
Staff was very nice and helpful. Knowledgeable about about their products
John W
Évaluation :
5
Le client n'a pas laissé de commentaire.
John R
Évaluation :
5
The customer service was excellent, would use them again!
James J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Letitia B
Évaluation :
5
Everything was easy and smooth
John W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul H
Évaluation :
5
Michael is a great asset to this location. Very knowledgeable and helpful. He goes the extra mile to help
John W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marren E
Évaluation :
5
Were very helpful and thorough going through everything
janice b
Évaluation :
5
Great customer service! Friendly workers..Thanks for the service.
Reginald W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clarence W
Évaluation :
5
Mike gave great customer service and I’ll recommend this company to everyone.
peggy s
Évaluation :
1
Le client n'a pas laissé de commentaire.
HAROLD A
Évaluation :
5
I have used this U-Haul location multiple times. They have great customer service, they care about their people, the employees are excited to help, good dependable equipment.
CHRISTOPHER L
Évaluation :
5
Le client n'a pas laissé de commentaire.
April M
Évaluation :
5
Le client n'a pas laissé de commentaire.
brian t
Évaluation :
5
Le client n'a pas laissé de commentaire.
John W
Évaluation :
5
Painless drop off.
Curtis J
Évaluation :
5
Awesome salesperson, a very pleasant experience.
Gregg M
Évaluation :
5
nothing needs to change
Bamous W
Évaluation :
4
Be a little more aware of what equipment you have available.
Julie W
Évaluation :
4
The prices
JENNIFER O
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheri A
Évaluation :
4
Equipment had electrical issues / faults. Recommendation is N/A as there are no other locations near Meridian, MS.
Amadeush S
Évaluation :
4
I was rented an older 15 ft truck that had >250 000 miles and no cruise control. For the price I paid I expected a better truck. There was a noticeable vibration when driving 60 mph.
Nancy L
Évaluation :
5
Very helpful personnel.
Linton N
Évaluation :
5
I was rented a leaking vehicle. My personal family memorabilia is ruined. Glad I paid for the full insurance. Claim pending.
Alan A
Évaluation :
5
Le client n'a pas laissé de commentaire.
James W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicholas B
Évaluation :
2
Le client n'a pas laissé de commentaire.
Antonio H
Évaluation :
5
I think it's time for a new transmission.
Antione B
Évaluation :
4
Larger storage units
lonnie s
Évaluation :
5
The two gentlemen who helped to finalize my rental return were both very well mannered and friendly. I would recommend this location.
Trilogy H
Évaluation :
5
Le client n'a pas laissé de commentaire.
connye d
Évaluation :
5
The staff and Mr. Mike is outstanding !
carmen c
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
linda p
|
Expérience générale
Évaluation :
5
The Meridian U-HAUL in my opinion is great. The management and workers are so very helpful and are there to help the customer in every way possible. I have had to use this facility several times in the past three years and found professional and caring people at each visit. Thank you, Meridian U-HAUL.
Deborah A
|
Expérience générale
Évaluation :
5
Good job 👏
Reginald s
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CECIL L
|
Expérience générale
Évaluation :
5
This U-Haul business is an outstanding operation with the utmost professionalism that anyone could ask for while at the same time always putting the customer's needs first!!! The only reason I moved out was due to be hospitalized for 25 days and then needed to retire from the antique business and sell everything I had in my storage unit. Mr. Mike and his staff have been extremely helpful over the years that I have been with U-Haul. I highly recommend Mr. Mike and this U-Haul Center!!!
Richard B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
linda p
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
april w
|
Expérience générale
Évaluation :
5
My unit did not get swept out before I moved in. Otherwise 5 stars. Great staff. Excellent facility.
JAMES W
|
Expérience générale
Évaluation :
5
U-Haul is a great storage facility. The staff is helpful, friendly and very knowledgeable. I would recommend U-Haul to my friends.
minnie m
|
Expérience générale
Évaluation :
5
Excellent customer service and very friendly and helpful.
MICHAEL T
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
fannie b
|
Expérience générale
Évaluation :
3
Pricey
William M
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
TRACY B
|
Expérience générale
Évaluation :
5
The 2 men (1 skinny darkskin man & 1 heavy set light skin man) were very nice and helpful. Made the process super fast and easy. Made me feel taken care of!
Mckenzie R
|
Premières impressions
Évaluation :
5
Salesman very professional and courteous
debra w
|
Premières impressions
Évaluation :
4
Some new employees just learning. Everyone really did the best they could and owner was right there to help them. I am pleased.
JAMES W
|
Premières impressions
Évaluation :
5
Really helpful and understanding
Tony L
|
Premières impressions
Évaluation :
5
U-Haul of Meridian has always been a blessing to me never lost anything nor anything was damaged. Always able to access it any time. Great people.
Freddie E
|
Expérience générale
Évaluation :
5
Mike and his staff were very helpful, courtesy and professional.
Gerald J
|
Expérience générale
Évaluation :
4
Overall a great place for storage. Convenient access. Only issue was a little mice feces after a year of being stored there.
Caleb B
|
Expérience générale
Évaluation :
2
Rental rate was entirely too high.
gerald J
|
Expérience générale
Évaluation :
2
We had our stuff in storage for approx. 3 weeks. Upon pick up, we discovered mice poop was all over the unit including our belongings. I notified the manager but nothing was done. Upon unpacking our belongings we found mouse poop on most of our stuff. I have to wash all our clothing, linen, and kitchenware articles. Food items had to be disposed of. I called U-Haul and filed a formal complaint.
Dawn h
|
Expérience générale
Évaluation :
5
Best costumer service ever. Great job. Easy to work with.
Michael F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
PRECIOUS G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Reginald R
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawn h
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
brandiash m
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Falon B
|
Expérience générale
Évaluation :
5
I live in Charleston SC and storage was in Meridian MS. U-Haul took good care of my personal item. They assured me more than I thought was possible. Also rent a truck to transport my furniture that was road ready. Very clean. It was a pleasure using U-Haul facility in Meridian.
jim b
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Charity R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
chantel o
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CYNTHIA I
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
lashonda w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Contina B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Austin G
|
Expérience générale
Évaluation :
5
Micheal and crew are good peoples to work with understand and very helpful. You can't find a better Uhaul for the caring and friendliness. Thanks to all at Uhaul of Meridian. Nothing ever came up missing or damaged. What a pleasant experience. God Bless Uhaul Freddie Evans
Freddie E
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa C
|
Expérience générale
Évaluation :
4
Mike does a great job with his leadership. Honestly, he is the best employee (Manager/Owner) at the site. The only issue I had with my entire service throughout my rental time was at the end. I reserved well in advance a 20' uhaul truck to get back to Nebraska. I was given a TWENTY SIX FEET truck. I am traumatized. It was a horrible experience. As a female, driving alone over 800 miles this was a horrifying experience. Backing up, parking, etc. I RESERVED a 20' truck but was "upgraded" to one of the biggest trucks on the lot. The worst drive I've ever had. I wish I could've gotten my money back. Other than this, I loved uhaul of Meridian on Frontage Rd.
Natasha M
|
Expérience générale
Évaluation :
5
Great staff.. very friendly I flew in from Texas to meridian uhaul and the staff and manager went way above standards
Miles J
|
Premières impressions
Évaluation :
5
U-Haul is always convenient when you need storage space.
daniel b
|
Premières impressions
Évaluation :
5
I am always go deall with uhaul, I did it for a while at my business
Charles T
|
Expérience générale
Évaluation :
1
Facility has rats or mice ate a big hole in one of my mattresses and eight flowers and everything else of my stuff
CYNTHIA G
|
Expérience générale
Évaluation :
5
Mr. Mike and his staff were very knowledgeable of their craft. The front end staff was approachable and courteous. Mr. Presswood made sure the unit was maintained and offered to assist with loading the truck.
Katrina T
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JARMESHA H
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ze J
|
Premières impressions
Évaluation :
5
Micheal is a very people and helpful type person and that gives UHaul that friendly type feeling making you feel as if they care about you as a valued customer.
Freddie E
|
Premières impressions
Évaluation :
5
These folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs. The facilty is very well maintained, lighted and secure.
Richard B
|
Expérience générale
Évaluation :
5
These folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs.
Richard B
|
Premières impressions
Évaluation :
5
Great service and very friendly
Joel W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRENDA b
|
Expérience générale
Évaluation :
5
Your staff made the process an excellent experience. Merci.
Tonya F
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Althea P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DOROTHY H
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
ollie g
|
Expérience générale
Évaluation :
5
Michael and his staff are always professional, helpful and just plain great people. I have used them for over 20 years.
Richard B
|
Premières impressions
Évaluation :
5
A service well provided Thank you UHaul.
Freddie E
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Althea P
|
Premières impressions
Évaluation :
5
Michael, the store manager, was absolutely outstanding. Customer service is amazing.
Jeremy C
|
Premières impressions
Évaluation :
5
The Owner and his employees were very knowledgeable and address all my issues. One major concern was the fact my vehicle was hooked on the incorrect equipment , nor was my vehicle in the appropriate gear, and I was not informed. Therefore causing my transmission to go out. Needless to say the were very helpful. Thank you, Katrina Trussell
Katrina T
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Oretha L
|
Expérience générale
Évaluation :
5
Wonderful experience
Preston B
|
Premières impressions
Évaluation :
4
My furniture was in the storage 6/2-6/7 the rats started eating on a area rug which was leaning against the wall, and I had a love seat ( small couch) it was on top of the big couch they had started eating on the back of it everything else was good and that's the only reason I wouldn't recommend it to no one else
Kenneth S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joshua C
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CONNIE H
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
antoinae h
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Madison P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
jere p
|
Expérience générale
Évaluation :
5
I was very satisfied with my service.
Mia G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
janice s
|
Expérience générale
Évaluation :
5
Michael was super in working with him and communicating! Very professional!
Carl D
|
Expérience générale
Évaluation :
5
The staff is top notch!
CARL D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRENDA b
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARCELINO G
|
Premières impressions
Évaluation :
5
Made my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo
Plain but clean.my truck replaced my gas so where the extra $40 go
Rhonda T
|
Premières impressions
Évaluation :
5
I always go to U-haul, whether it's storage, usage of the trucks or trailer hitch. I Strongly Recommend U-haul to Everyone Thumbs Up
tina g
|
Expérience générale
Évaluation :
5
If I ever need to use a moving truck, U-haul in Meridian, MS will be the company I use. Great service and great people.
Kenneth w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Annie S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela M
|
Premières impressions
Évaluation :
5
Awesome services
suarez d
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
don j
|
Expérience générale
Évaluation :
5
Staff went above and beyond to make this experience easy and efficient.
Nancy G
|
Expérience générale
Évaluation :
5
Mike and his staff have great customer service. Anytime I need them they were able to assist me with my needs.
Monica M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
john o
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nakeshia B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nancy G
|
Premières impressions
Évaluation :
5
Michael Campbell is such an asset to UHaul. He can be so very busy but will still make you feel like you are the most important customer. He's patient, very professional and knowledgeable. He will assist you from start to finish with whatever UHaul service you are seeking. He has made me a forever UHaul customer and I have in return encouraged family and friends to switch to UHaul and they too are forevers!! Micheal Campbell, thank you for such a pleasant UHaul experience!
Kita F
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
don j
|
Premières impressions
Évaluation :
5
Very helpful personnel
Virginia S
|
Expérience générale
Évaluation :
5
Excellent
Keyundria M
|
Premières impressions
Évaluation :
5
Was friendly and courteous. Answered all my questions
Rodney S
|
Premières impressions
Évaluation :
5
Super friendly staff
Joseph R
|
Premières impressions
Évaluation :
5
Employees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.
LATASHIA B
|
Premières impressions
Évaluation :
5
Great customer service! A special thank you to Mike who was always there for us and his outstanding work ethic! Would rent again in a heartbeat!
stephen s
|
Expérience générale
Évaluation :
4
Fairly clean , definitely a couple spiders and bugs in the unit. Overall staff was helpful and easy to work with !
Jude A
|
Expérience générale
Évaluation :
5
The office personal are very friendly and helpful
glenn r
|
Expérience générale
Évaluation :
5
Excellent service time after time as I use them quite a bit.
Richard B
|
Expérience générale
Évaluation :
5
They really did take care of me through an already hard move they just made it easier on me. Merci!
Alexandria H
|
Premières impressions
Évaluation :
5
Great friendly staff. The storage unit was free from the elements of the weather. My stuff was well protected. Thanks!!
rebecca w
|
Expérience générale
Évaluation :
5
Great and friendly service in a timely manner.
rebecca w
|
Premières impressions
Évaluation :
5
Merci
tina g
|
Expérience générale
Évaluation :
5
The over experience was great
shawanda p
|
Expérience générale
Évaluation :
5
We greatly appreciated the friendly, professional service. I highly recommend U Haul of Meridian.
William M
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.