Thankyou guys always !! From me and my family
Victoria T | Expérience généraleCustomer Reviews for U-Haul Storage of Texas City
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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No one explained that the gates locked at 10pm. I've been stuck since last night with no one to call to release my vehicles. I missed my return time with my uhaul because I wasn't allowed a "late exit".
Daishia H | Online Move InI Thank U Haul Storage that I am Well Pleased with our storage experience. The Staff were Very nice and helpful. Our belongings were well kept.
SANDRA W | Expérience généralePerfect
Karen H | Online Move InThe facility was clean but my things had cockroaches in them. Big cockroaches
Linda F | Expérience généraleThecstirage facility was always clean.
ELENA M | Expérience généraleCan’t remember the ladies name at the location I dealt with , but she was Awesome
WILLIE R | Expérience généraleI had never had a storage facility and found it necessary to have one prior to moving from my home. I was a bit skeptical, but I have to say the experience was very good. I'm so glad I did it, and it was easy and safe and convenient.
JANE S | Expérience généraleNa
JOYCE A | Premières impressionsThe two guys in la Marque were friendly and nice but not efficient or fast. They took about 45 minutes to assign me a storage unit and kept trying to put me in a non-climate controlled. I was then assigned one that was full of someone else's stuff. After an hour I was exhausted and over it. The two men made it right by waiving my first month rent, but I'm furious I have to be on the second floor when I booked a first floor, climate controlled. I would NOT have booked here if it was a second floor. The Texas city location is hot inside, smells awful, and feels super sketchy. I do not feel comfortable there. The only reason this rating isn't "poor" is because the guys were very nice and then Luke did waive the first fee, however the process and Texas City facility were definitely "poor".
stephanie W | Premières impressionsCrystal was pleasantly helpful.🙂
LISA G | Premières impressionsThere were some minor issues with recording of the monthly payment after ownership and management was changed. However, after this was resolved all else was great and the storage place is highly recommended.
UNSIL K | Expérience généraleThank you Crystal for everything you've done
KIM E | Premières impressionsSo far so good
ROBERT M | Premières impressionsThanks for the great guest experience
LINDA C | Expérience généraleI appreciate the deduction of my payment.
MARILYN M | Premières impressionsI always felt , I could contact Tiffany for any concerns . And she keep the Halls clean . I noticed in the past 3 years. Alot of customers where, getting messy. Leaving trash in the halls and on the driveway. And Tiffany was cleaning it up. Thanks for the new auto light system, and keeping the gate LOCKED. P.s. I prefer if this TC. 77591 Location had a employee on the premises. It could have future concerns or havoc. Due to ppl stealing or vandalism Let's pray for the best . ✌ ♥
NITA W | Premières impressions