Fast and efficient. I was in and out in under 10 minutes
Stewart SCustomer Reviews for U-Haul at 19th Ave
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Nothing- great service!!!
trumbull kNothing to change.
Carl BRep was very professional and helpful
Lee BThey have not refunded me my money yet
Tizah NThey were so nice and helpful
Michelle EExcellent service à la clientèle
James MAsst mgr. was great.
ROGER BEveryone was great even though I kept asking for extensions. They are top notch.
DOROTHY CAwesome service very friendly and professional.
Deborah BI took the truck on 0 1/23/2024 tru 01/26/2024. And I paid $362 the truck was $29,95×3=$90 and my insurance $15×3=45 and mileage was 27mi×3=$30.00. All total $155 but no I was paid with cash so
Laszlo BEvery one was so kind and helpful
Dorey CI might have left a controller in the cup holder any way some would have checked and found I did do a drop off vehicle
Sabrina JYour employee- Robert (according to his name tag)- was aggressively insulting, dismissive, rude, antagonistic, and monumentally disrespectful. Sad that he represents your company.
Mark AGood job overall / no issues. Had the trailer, helped with the hookup;
Mark MVery friendly
Jay SEverything went smooth...no complaints or suggestions..thank you
Lee BYes, but would recommend to call, not do online as it very misleading on rental price. Thought we were paying for rental charge and it was only a reservation charge.
Jacqueline OMerci
Yadira TNo final electronic receipt as promised today, Sunday.
Terrence GAll went well
Norbert BBetter employee training
kevin bI use the !7th Ave & Bell Rd and the 19th Ave & Hatcher locations regularly and both are always right on it...greatly appreciate their services.
Glenn MGas was not at where the paper said and then girl was rude about it then charged me for after picture taken
DANIEL JGreat service. Polite and helpful staff.
David BRob was very friendly, van was in good condition, and our storage unit was excellent! Merci.
Hannah NRobert is the best! No improvement necessary!
Kyra SThe man who checked me in was great. Very nice very helpful. My truck was missing the driver visor although it was in the truck.
Christine JThe associate that assisted me with the check-in was very nice and assisted me with changing the pick-up time. She was friendly and made the process very easy. The vehicle was in very rough condition but it was just for a quick furniture move within the city. Overall I am happy with my experience! Thanks, Uhaul!
Casey WFast friendly service and great equipment. You can't go wrong at this location
James CMy on site U-Haul guy was great understanding and helpful.
Jennifer FNo comments everything went perfect excellent service employees explained me everything I need it to know every employee where professional highly recommended
Bryan Sfriction free experience
Brian DMichelle was a joy to deal with; she was personable, knowledgeable, and determined to complete the job. The hitch took a little more time than planned, but she made it all work and kept me updated as she went along. Michelle is the definition of great customer service.
Dejonette Cgot a dent on my truck this people cant even secure a trailer went on the air when i was loading a car because they did not lock it
Giovanny CTruck was a quart low in oil. Trucks should be checked for oil levels after being rented out and before next customer rents.
Margaret PExcellent value and service was great!! Thank you!! Keep up the great work!!
Miguel RVery friendly and quickly complete your rental!!!
James Ghave the vehicle's transmission checked, it feels jerky at highway speeds
Damon BGreat friendly environment, customer service Is great, would recommend this UHall establishment to anyone.
james gGoood
ANMAR IEfficient, friendly, great value!
Bronwyn CService was great at this location. Nothing to improve.
Alan NEverything is good. Thank you. Tommica was great. I rented twice this week.
sandra AClean the equipment
Kalil CVery helpful
Joshua BGreat place. THANKS
Tama TExcellent service and equipment... Thank you U-HAUL...
Rodney KGreat location for North Phoenix
Briana RThe manager was working alone, as one person to juggle the customers, equipment check-in, delivery person, and securing doors because a crazy bum was ranting across street. She should have at least 1 other staff person to help her.
Anne CNothing everything was great from beginning to end!!
Maria MMason and Carlos were great! They had my U-Box out and ready as needed. Thank you so much! Great service.
Sue L | Expérience générale