Trey was very helpful.
Tom MulgrewCustomer Reviews for U-Haul of Elysian Field
(Across street from Plaza Mariachi and Castle Dental, After hours key drop slot is on the right of sliding glass doors)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
3904 Nolensville PikeNashville, TN 37211
(Across street from Plaza Mariachi and Castle Dental, After hours key drop slot is on the right of sliding glass doors)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Trey Lowe was very informative/courtesy/patience. I enjoyed talking with him and because of him that is the only location I will use in the future.
ORLANDO REED- Évaluation :
- 5
Prices on the gas, mileage lower
Travis Harris- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sandra Keller- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeff Nicks- Évaluation :
- 5
Employee helping me was very helpful and appreciated me explaining all of the issues.
David Richards- Évaluation :
- 2
Wasn't supposed to be my pickup location. When I contacted about getting it moved because this location was now extremely inconvenient for me they were rude and not helpful whatsoever and as a result it costed me extra money I should've have had to pay.
David Mahan Rigsby- Évaluation :
- 3
I realize they are short staffed, lots of people are. But the wait time was excessive. I did my homework online - pictures of my driver's license, credit card info, etc. I'm glad we can do that now. Everybody should. It would speed up the process. Equipment was clean and ran well. It's good to know that U-Haul is there when I need you. Thanks
CASEY LUTTON- Évaluation :
- 5
I rent all over the USA (34 states) and this is one of the top 3 in the USA!!!!!!!!!!!!!!!
Richard Burton- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dorothy Smith- Évaluation :
- 5
Super fast service. Very friendly staff. Great experience.
Harris Gilbert- Évaluation :
- 1
When I picked up the rental truck the clerk said return it with the fuel tank "slightly over half full". I returned it slightly over half full to a different clerk he says it's not over half enough. He says the fuel tank is 8/16 full when it should be 9/16. How can I be both over half and 8/16? I obviously stopped and fueled before I returned the truck. I drove the truck 76 miles and returned it with what I thought was exactly enough fuel in it. I don't know what your standards for calculating the fullness of the fuel tank is but it seems to vary from employee to employee.
Tyree Duncan- Évaluation :
- 5
Wanted to ad hand trucks and he made it happen.
Michael Trimble- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
DIONTE HAWKINS- Évaluation :
- 5
Mechanically, this truck did not run right. It was clean though.
Jonathan Hackney- Évaluation :
- 1
Place charged me for after hrs service when I booked for 24 hrs. Place is a scam.
Jason Bouillon- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kenneth Johnson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shawn Hammonds- Évaluation :
- 3
If there is a time for uhaul to be returned it would be advantagous to call before its late since not all locations mention a time for return, not after when your charged an extra amount for no reason.
ashley skurdal- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Chaquita Harris- Évaluation :
- 5
Trey and his Team are the Best!!!! Thank you for all your great service!!!! All the best, Dave
David Snitkin- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kimberly Dansby-Lee- Évaluation :
- 3
The service and ease with getting the trailer was great. I felt the building itself was dated and extremely cluttered.
Jeffrey Riggin- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Qussay Al Janabi- Évaluation :
- 4
Only thing is it was a dolly in the truck and I was not told that and I was charged for it . So I paid for 2 dollies
TAMEIKA BOMANI- Évaluation :
- 5
Return was quick and easy
Michele Morris- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Samuel McIlvoy- Évaluation :
- 5
The store manager, Trey, is a phenomenal man, who made me feel valued and welcome as a customer at the Elysian Fields U-Haul location. I've utilized this location twice now and both experiences have been fantastic. If/when the need arises again, I will plan on going back due to the amazing experience he and his team provide.
Seth Colon- Évaluation :
- 3
The size vehicle recommended in the website based on what we were moving was NOT sufficient. We ended up having to choose things to get rid of and not pack last minute because what U-Haul lists for sizing was not good, and we have an average amount of furniture. The locations used were fine, and the vehicle functioned well, but size up, and I wish U-Haul would adjust the recommendations because it caused so much stress
Lauren Terry- Évaluation :
- 5
Not nothing everything was perfect 👌
Edward Rucker- Évaluation :
- 5
very patient and understanding
Paul Reid- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Hannah Berthiaume- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cheryl Kent- Évaluation :
- 5
Trey and good team are awesome!!!
David Snitkin- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
LAURA TESCHKE- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Allan Henriquez- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dale Mast- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
LAWTON WILLIAMS- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Casey Moses- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAEL Javier GOMEZ Quintero- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ARISTEO CASTILLO- Évaluation :
- 5
Extremely easy transaction, quick pick up and drop off. highly recommend this location.
John Kimball- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tyler Jones- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Peter Mayer- Évaluation :
- 5
Excellent service
wagdy girgis- Évaluation :
- 5
Excellent service
mitan chelky- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Jesus Martin Escalante Garcia- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Arthur Hubbard- Évaluation :
- 4
It's obvious why you ask about the location and status of rented equipment without asking about U-Haul's responsibility. The location did well. Your cheap, dysfunctional trailer latches, which no location has control of ... SUCK!!!! Our furniture got wet because WE COULD NOT CLOSE THE DAMN DOOR because it's cheaply designed. Whose latch flips backwards and blocks doors? UHAUL!!! This location didn't design that. BRAIN DEAD UHAUL EXECUTIVES DID THAT. YOU SCREWED ME, NOT THIS LOCATION. I CAN'T GIVE UHAUL A BAD RATING WITHOUT IT AFFECTING AN INNOCENT LOCATION DEALING WITH CHEAPLY DESIGNED EQUIPMENT. HOW LONG HAVE YOU BEEN DOING THIS AND THAT CRAP IS WHAT DECADES OF BUSINESS HAS TAUGHT YOU? NOTHING? YOU HAVEN'T LEARNED? WE WILL DEFINITELY SHOP AROUND THE NEXT TIME WE NEED MOVE SOMETHING. THIS ISSUE IS SYSTEMIC. NOT THIS OR ANY LOCATION'S FAULT. UHAUL WON'T SPEND THE MONEY IT TAKES TO SEND YOUR VENDORS EQUIPMENT THAT WORKS. OUR FURNITUE GOT WET BECAUSE YOUR DAMN DOOR WOULDN'T CLOSE!!!!!!! THERE ARE COLLEGE INTERNS WHO COULD DESIGN BETTER EQUIPMENT. YOU'RE OVERPAYING YOUR EXECUTIVES.
William Reynolds- Évaluation :
- 1
When returning the truck, the attendant was VERY VERY RUDE. I replaced the gas, and he said I didn't and charged me again. He said I went 25 miles. And the most, I went 15 miles.and he charged me for that as well. I always use U-Haul, but after this experience, I don't think I will ever use U-Haul again.!!!
Charmaine Robinson- Évaluation :
- 5
Both of the owners were just amazing men. They not only took care of us, they were quite inspirational as well. Such a wonderful location serving many people on this side of town. Very grateful for their service on today.
Gwendolyn Brown- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Elysia Mosteller- Évaluation :
- 4
seating for waiting customers.
Phillip Trusty- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Jackson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
louis sigueroa- Évaluation :
- 5
Buena atención,buen trato y mucha paciencia
jorge aldana- Évaluation :
- 5
Nothing. Service was fast, friendly, and efficient.
George D Jenkins- Évaluation :
- 5
Very accommodating and professional
Samuel Corkins- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MAHER ALBARATI- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Patrick Ellison- Évaluation :
- 5
Trey is awesome and always smiles when we rent equipment.
Fred Hegwood- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Mezgrin Pawfek- Évaluation :
- 5
Trey and company always do a great job! My favorite U-Haul location!
Sharon Prince- Évaluation :
- 4
The only drawback to this location is there is no close customer parking. But the walk is not horrible. Great friendly staff.
Jamie Miranda- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
PERRY HEATH- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Joseph Shaw- Évaluation :
- 5
I had a quick and accommodating experience with a pleasant and very helpful associate. Merci encore.
Lynette Stovall- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Karwan Sabah Doshab- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michel Feliciano- Évaluation :
- 5
They are always friendly and fast !!!!
Lynda Herdelin- Évaluation :
- 5
Customer service was great!!
Angela Vaughn-Blair- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marian Serban- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jose Rodriguez- Évaluation :
- 1
I should have gotten the difference back on the miles since I went under my estimate and I feel like charging $60 for bringing the tank back on E is absurd giving that it was only on a quarter tank and y'all still made y'all money off all of miles. I have used this location and service every time I have moved so be played hot dog is a slap in the face. I demand a refund
kierra sweat- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
HUSSAIN ABDULRAHMAN- Évaluation :
- 5
David was very helpful and supper nice The other employees was great as well, I don’t remember their name.
Tameka Payton- Évaluation :
- 5
Trey and the team are the best! God bless you all!
Russell Robertson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Pouya Kalantari- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Heather Asbell- Évaluation :
- 5
Very well done and fast.
Louis Ullrich- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
William Seydlitz- Évaluation :
- 5
Shout out to the personnel at Nolensville Pike U-Haul!! I was re-directed from U-Haul of Wedgewood, 8th Ave. South where I was scheduled to return my trailer to this Nolensville Pike location. I'm very glad I was re-directed because there was bad weather and the staff at Nolensville waited until 5:20pm for me to return the trailer that day before closing early. They knew I was scheduled to return it so they waited for me and provided great customer service! It was excellent dealing with them. On the other hand, my wife was returning the truck that we also rented to U-Haul of Wedgwood that same day/time and arrived at 5:20pm to find the Wedgewood store closed early without any prior notice to her despite being scheduled to return the truck that evening. There were several others standing outside the store in bad weather with her, all not knowing what to do to return their rentals. I'm glad that my drop off was moved to Nolensville Pike where the personnel waited for me before closing early. Thank you for handling my reservation well!!
David Stillinger- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Everrardo Villarreal- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rachel Riggins- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Mahyar Varasteh- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jason Nguyen- Évaluation :
- 5
Needed a vehicle quickly, was in and out in a flash.
Fred Chumley- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
scott mchenry- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Randall Fly- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Troy White- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GILBERT MBONIGABA- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Naga Mantripragada- Évaluation :
- 1
Y’all stilling from people give my money back y’all taking my dam money
wesley buford- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christopher Lee- Évaluation :
- 5
Kudos! Very pleased with the service.
Jean Paul Lautengco- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Walt Wasyliw- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Richard Drumright- Évaluation :
- 5
When picking up our trailer, we discovered that there was *still* an issue with the electrical wiring harness that had been installed by a UHaul location in AZ in Dec 2021. When Landon discovered the issue, he took the time to test the trailer wiring and our wiring harness to be sure he located the issue. (Running lights wouldn't work in trailer) He noticed that there were a few problems with the installation and took the 20-30 minutes at that time to fix it completely. Another associate pulled up the contract on the install and said they would take care of the paperwork to submit for rhe warranty, etc. We were slightly delayed in leaving with the trailer, but very grateful for the hitch hiring being truly fixed. It was clear that everyone at this location was invested in customer service and providing excellent equipment and service. We will continue to use this location!
Darci Wantiez- Évaluation :
- 2
Not all was their fault but internet was down waited a long time. Truck only had a little over 1/4 tank but was put on contract as 1/2 full. Truck had just came in so wasn't cleaned. The cab area was nasty, windows had something all over them and cup holder had sticky nasty stuff on it. They left my tv box out of my order as well.
Norberta McPherson- Évaluation :
- 5
Paperwork indicated it might take up to three hours; actually took less than an hour.
Christopher I Barrett- Évaluation :
- 1
Poor management!! I scheduled to pick up my U-Box but when my local movers came in they were told that the U-BOX was not ready and the store staff said he could not move the U-Box out of storage.
Bo Wang | Expérience générale- Évaluation :
- 5
Nice location
Katie Kiewit | Expérience générale- Évaluation :
- 3
Over charged for my u-Boxes.
SHAUN JOSEPH | Expérience générale- Évaluation :
- 5
Great experience.
Bradley Andreas | Expérience générale- Évaluation :
- 5
Great service!
Sunhaeng Lee | Expérience généraleServices supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
ConteneursU-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
-
Propane
Service de propane livré directement à votre porte!
-
Camions à vendre
Nous offrons la plus grande sélection de l'industrie!