Awesome
JOSE ACustomer Reviews for U-Haul of Ingram Park
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This will be my "go to" place now. He was very fast and professional.
nickol sGot charged twice and then got charged a late fee when it was not late and regional rep would call me back
Roy MOverall nothing but keep recommending exactly what is needed for our best interest. Representative for uhaul gave us just what we needed to make our move go smoothly. Thanks
Caroline FExcellent service à la clientèle. Quick and easy pick up and drop off! Merci.
gabriela dIt was an excellent experience!
Carol MNothing I noticed. Staff was great and knowledgeable!
Samuel MThe gentleman who helps us was really nice and he was very professional.! Thank you.
Lucy PYou guys are great. I can't think of anything to improve the quality of service I received. Thanks again.
George SThe employees are all fantastic and friendly.
LAURA SThey lied on how much gas was in the truck...
Quintin CNothing,everything was great.
Delia GThe manager was efficient and helpful. I would recommend everybody to this location.
Robert RFriendly & efficient
Debbie LA+Rating ! Thank you ! Very much I would love to rent Uhaul again. Perfect size everything fit just right. till next time
Rosa PAmazing. Thank
Toribio BIn and out ,, very helpful ,fast service
jose cDuring check in communication wasn't clear, we thought we would get the 100 deposit back, but found out the fees of renting the uhual would be deducted from the 100 deposit.
Shaun Wit would be nice to have a waiting room but there are good places nearby to wait.
Michael LLocation is above par. equipment was clean . "Pharaoh towing" really dropped the ball, left me hanging. after a blowout and being contacted by them, they said they did not have the size replacement tire for the trailer. I mentioned the location I had rented the trailer from had a second trailer that had the same tires and rims needed to replace the blow out and it was not very far from my location. Pharaoh towing "made a call" and left to "pick it up". after an hour+ i had not heard back and called the location I rented the trailer from only to be told no one had picked up the rim/tire. my roadside assistance contractor, Pharaoh towing had cancelled on me without letting me know, a second contractor called me ,Santin, and I had mentioned that Pharaoh was taking care of me, not knowing i had been cancelled. an hour later i was dispatched a third roadside contractor... 6,5 hrs later, Absolute towing and the Vance Jackson Uhaul location helped me get my loaded trailers load to a second trailer and get home before midnight. I recommend and will continue using Ingram Uhaul. I will absolutely never do or accept service from Pharaoh towing .
Sean SThe only thing to improve is having the truck gassed up with full tank. The customer should not have to worry to fill up. But the customer should return with full tank as well. But all-in all very good service at this location .
Ricardo GGreat Cistomer Service
THOMAS FNot sure. Everything was great and process was smooth.
Brian MTo be honest I've never had any bad experiences with U-Haul
Patrick OIt was closed so I did a mobile drop. The key drop location is a bit janky.
Kevin RTop notch guys
Ben BAll goo, 100 % satisfied
Clayton MEmmett my customer service rep was awesome! Very patient & answered every question me & my daughter had. He was Very polite & professional.. this was my 2nd time visiting this location. & I have another truck on reserve for Thursday because of the great service. Emmett deserve a pay increase
Kesha HThey were very helpful thank you for helping me out
Barbara VStaff is very professional and polite. Last visit was the same.
Larry SThe gentleman that were working we so amazing and helpful. I couldn't ask for better customer service when in the middle of a stressful move. Thank you guys so much
Karla CJason gave us quick, professional customer service.
Charlotte DEven with a wreck in front of the entrance we got it returned and on our way very quickly.
Chad MVery good customer service.
archie jJust better instructions overall on the process most people move once every few years so having someone say it's on the app or there's a sign doesn't explain much.
Mario FExcellent service
Noah AEvery time I read they are always so attentive to my needs and explaining everything so well.
Elsa RGreat service! I arrived very early close to open and was out in about 10min. It was quick and easy.
shanlyn jOnly rented the U-Haul for 8 hours and was charged for 2 days. Unbelievable.
Haam EIn and Out Service. Above Average Staff.
reynaldo hprobably inform the customer regarding the safety guidelines verbally. It's important and it's really helped.
Tristan RBeen renting from Uhaul for years with never an issue however this time the trailer I rented had brake and light issues. Lights would work , then go out. Melted my trailer plug. Also felt as if the trailer brake was braking on the highway and causing the trailer and tow vehicle to bounce. Not sure if the two are related but the trailer I rented needs some help. Tried to return trailer to a closer location because of issues and was told I'd be charged away more. No thanks Uhaul I believe our relationship will end after this experience.
JARED TQuick turn in.
Robert BYour service experts were awesome and very helpful!! Thank you.
Manuel SI requested a 15 foot U-Haul. I even got confirmation and then when I got sent to this location they didn't have any trucks. They also did not have any trucks anywhere else in town. so why would they give me a confirmation that I could have a 15 foot truck when they don't even have any available?
Toby WPleased with how friendly and respectful associates treated me and other customers.
Raymond HI dont like the fact the insurance on the car is refundable i spent 150 on the uhual when i didnt use it for that long. Also the rental rate was suppose to be 29.99. They charged me 59,99 for the rental of the car.
megan lVery helpful and friendly staff thanks for the great service you all do
Stella MThe staff here are friendly and helpful. I would def recommend them if you are looking for a storage unit.
Amy J | Expérience généraleI was told by the manager that he was going to charge me for the storage but I was told that the storage is free
Damian S | Premières impressionsI believe his name was Jason but he provided excellent service and was very efficient
Umeki W | Premières impressionsIssues with the autopsy at first. Staff put in an address that didn't exist.
Brian S | Expérience généraleIs very accommodating and helpful.
RICHARD T | Premières impressionsWas Convenient for my move to a different state
Laureena G | Premières impressionsS.O.
MC M | Expérience générale