fast drop off
Humberto G.Customer Reviews for U-Haul of Oxnard
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great staff and very helpful.
David M.Easy rental process. Satisfied with the customer service.
Felicidad C.Javier did an excellent job of installing my tow hitch and the bike rack. I really appreciate that. Merci
Hassan K.I was satisfied, other than the fact it ended up being rather pricey!
BARBARA C.When I arrived at the Saviers Rd. location in Oxnard, they had NO RECORD OF MY RESERVATION I had made online a few days before. Fortunately they rented me a cargo van. I had a problem bringing the gas level to 7/8 full. It took 4 different attempts at the pump to get it right, and when I finished I had put over 7/8 in. The employees at Saviers Rd. were polite and helpful.
charles T.This is my always go to U-Haul location because Sean always takes great care of me and is always willing to go the extra mile, and that is what makes me come back!
RAUL C.A very courteous and helpful staff.Is being in his bridge with your great good friends
patricia W.Fast, easy, friendly
Chrisanne S.The guys were quick and helped me out last minute before closing.
Anthony N.Great customer service!
Alma G.I honestly had a great experience out of several locations I've ever rented from U-Haul before. 1st employee for my check in reservation was friendly and informative, as well a prompt with getting the trailer setup. The return with the last employee was also the same. Honestly, I couldn't have asked for a better location to rent from and the communications I had. Keep it up, thanks so much!
Donn G.Oxnard team is professional, efficient, and courteous. This location has my "A+" endorsement
Thomas M.Easy check in and drop off. Great customer service!
Julie A.Staff is very friendly and helpful
Lisa A.The equipment I reserved was not available, perhaps because we were a couple of hours late for pick-up so they upgraded us to a larger trailer for the same price.
ERIC A.Excellent
Ashraf H.I had a 15' truck scheduled to be picked up in the morning. I was informed after my scheduled pick up time that my truck was damaged and that if I wanted to keep the same size truck, I needed to go to a different location (different town). Their screw up, they won't allow me to drop off the truck at the location I originally wanted to use, since it was just down the street from me. Instead of using the truck for ~10 miles, I ended up using it for 37 miles, to which I still had to pay the mileage fee. Then the truck was given to me with a 1/4 tank of fuel.
Nolan N.Quick and efficient
DANIEL W.Truck was dirty and a/c did not work
Ashley W.Retain efficient and customer friendly staff
Nicholas W.Todo bien.
Ignacio A.Very curteous and professional staff
stephen B.Good customer support and quick.
Francisco A.Slow wait times at counter.
Dutch D.WiFi didn't work and had to go to a McDonald's to call to turn in trailer. Having to upload 5 pictures with garbage service makes it impossible to turn in after hours.
christopher S.Truck was dirty inside and out it had bugs on windshield smears from wipers, cup holders had what looked like milk rings in them. Check engine light was on. Truck wasn't sounding right. Since we rented for a long haul I would have thought they would have made sure the truck was in good running order. The employee didn't check truck out with us for dents scratches etc. , he just pointed from about 20 feet away and said that's your truck. 2 Days before moving day I got a phone call telling me I had to pick the truck up in the next town over, which set us back an hour. Why even setup a reservation just to have it changed to another town? I have never been given this kind of service at U-haul before.
Julianna S.Honestly the employees in Oxnard were great. It was a great experience in store and the worker even hooked up and chained down the trailer to my truck for me along with testing the lights. didn't even have a reservation because it was a last minute moving opportunity and it went smoothly thanks to Uhaul. I would say Uhaul in general should drop there prices down. I rented a 5x8 inclosed trailer and it cost me $717 dollars to move from Oxnard California to Caldwell Idaho. Which is crazy because it's unlimited miles and 5 days before you have to turn it in. It should be a one flat rate of maybe 200 dollars or I can see them charging 717 for the 5 days but get reimbursed if you turn it in the next day. Overall though it was great.
Roy D.Location was short staffed but the dudes that were there were knocking things out and doing a good job.
Mark M.Overall good and satisfy.
Alfred L.Excellent service à la clientèle
MARIA Z.Friendly service and I can't complain about the price or product.
James M.I cannot recommend this experience enough. It was so easy, start to finish.
Chris W.Staff were great and helpful to explain and help out with every question. Very nice and professional and pleasant.
John P.Customer service rep was great. Loved his job and performed it great. Thank you for hiring him.
Michael G.Very helpful staff snd provided excellent service. Team even wished us a Happy New Year!
Dave K.Always delivers and the service is amazing! my go-to place for rentals!
MIGUEL R.The only reason I didn't rate excellent is because maneuverability was a little tight, but that is expected for their town-center location.
Benjamin B.Great service!
TIMOTHY G.Excellent, friendly, professional service.
Brian D.Customer service was great
Gil D.Prompt check-in/out, professional service with a smile and a "thank you"!. That's how you earn repeat business and customer loyalty!
Mark L.Staff was quick, polite, and helpful
Allysyne W.From my phone call to reserve to returning the rental vehicles, Saviers U-Haul is the BEST!
KELLY L.Friendly staff and easy drop off and checkout preocess
Andrea M.The employees were great. Relaxed and friendly. It was a pleasure working with them
Brenda H.Everything was perfect. They even recommended adding a mount for the electrical wiring that the guy through the U-Haul app didn't recommend. The job was done in less than 2 hours but was expecting it to take longer, again due to the U-Haul app representative stating it would take 6.
alan W.very good customer service
Jaime A.Best u haul center in oxnard. Employees are sobrang sipag. Workers are puede na for raise. George Barroga is best worker at this store.
JONATHAN T.That was the easiest pick up of U-Haul equipment I've ever had the customer service agents name was George and he was pleasant and professional. Excellent customer service.
William A.Keep up the good work!
Vance G.The guys at Uhaul Oxnard are great
Daniel C.We realized when we started unpacking our boxes that the Uhaul had leaked while we were traveling through some rain and ruined large boxes of DVD's and photos. Not pleased about that. Probably won't use Uhaul again after this.
Teanna L.Amazing experience, customer service was top notch! Thank you for everything!!
Jack M.The employees that helped us upon pick up and return of the trailer are some of the nicest employees I have came across lately. Many companies don't treat their customers nicely or with respect anymore. All the employees at this location are the best!
Zachary V.When I went to rent truck, I was told everything had to be done by phone, yet a customer after me was giving fully 100 % assistance. I asked agent, "How do the non tech savy people do it should they come in to rent a truck?", I was shown a android phone that people are expected to use because HUMANS can not check in people Never was properly shown the ins and out of the truck. I had to use tutorial to know how to use back rollup door. Upon return, NO ONE was in office. There was someone outside but never made contact with me. I had to call uhaul service in order to be assisted for check out. Will NOT rent from this location ever again.
adelita L.Very disappointed.. Everything was fine but the sales person asked me if I want a 2" hitch or a 1 and a quarter. I said 2". So I ordered it and had it installed. It took an hour and a half of my time not including the drive there to find out they installed a 1" and a quarter and there is no 2" hitch made for my car. So it's useless to me because my bike rack is 2".
Jerry H.Tino was professional & accommodating with my Ubox unload
LAURA W. | Expérience générale