Fast, friendly service. Easy on line registration.
Robert KertmanCustomer Reviews for U-Haul of Somerdale
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Hire more vibrant and professional people like in your somerdale nj location, excellent ty for your services as always !
Hector DiazKeep up the work
richard bogleReally nice people and did the work quickly. I'm very happy with the service .
VINCENT DENISIEverything was lit from the people signing me out and hooking my trailer up to the trailer itself. 10 out of 10 would recommend
Steve RosminiThis location and the person who helped me was amazing but the website and app created multiple problems and cut into my two hours that I paid for
Tami GetzingerVery professional excellent customer service
dorothy gonzalesVery smooth check in and check out
Juned Patwayou guys need to mention about the 15 dollar insurance charge that it’s optional,i was never told that.and the 15 ft truck wasn’t the cleanest.the steering wheel was pointing to the right and we were going straight.and the air vent shutters were broke and missing.now when we returned truck the guy working at 6 pm was very nice and explained the process to me better so next time i’m aware of what i can pay.i full coverage on my personal vehicles which are very nice vehicles and should of have to pay the 15 dollar charge.
james pearsonI wouldn't change a thing great professional staff and very polite , ty for your services
Hector DiazRien
Kevin MeeksNot quite sure how it's advertised $19,95 to rent a small 10 ft box truck turns into $88 dollars for a total of 8 hrs. Not to mention gas money to level the fuel off to the level I received the van at. Holy crap.
Todd WeaverPerfect customer service and great rental experience
John GourdineI'm actually filing an insurance claim now.
John HouseThe gentlemen at the desk was promt helpfull and knowledgeable.. I apriciate that a great deal and hope you do as well and pay him well..
MATTHEW CRANDALLSTAY PROFESSIONAL
art mcfaddenExcelents
EVARISTO GUARDADO2 employees I dealt with at pick up and drop off were great.
Paul LapinsonThe employees are so nice.
DIANNE SHEARERThis was by far the absolute best location ever. The place was very clean and organized But my biggest reason for this review is because of Melissa, she is the best customer service individual I've dealt with in a long time! Keep up that awesome personality of yours, Melissa and I hope to see you next time I need u-haul.
Jean HernandezThe people that with here are amazing. I was having a bad day and they handled everything professionally and made sure I was OK.
John KosakThis location scams its customers. They gave us a vehicle with below 1/4 tank of gas and then requested that WE fill it up to above the amount we got it at. They charge $16,2 extra and a $30 service fee for "fueling" because we did not give them extra gas. They told us the person who had the truck before us was also charged the $30 fueling fee (which is meant to cover the employees time to fill up the tank to the appropriate lever for the next customer. They wanted us to make up the gas that the person before us used and didn't fill. The employee who was working with us (Sean M.) LAUGHED at us when we asked for clarification on this unfair policy. This is my second time using this U-Haul location and I will NOT be returning.
Kaitlyn SavageNothing at all, just continue what they're doing and that will make customers happy
Gale LaborService rep. was friendly and professional.
Cy JonesNot at all very clean organized and professional
Hector DiazGreat people to work with.
Thomas DavisThe web app to check in car and dispute any discrepancies with equipment condition did not work. Car smelled like cigarettes as well
Daniel MoralesI love this location and staff—they always go above and beyond to make the customer happy, safe and informed; and they are always friendly about it!
Karen ChadwickThey lady that works is very nice.
Micca LewisExcellent customer service. I was in the store multiple times for supplies and the representative was always very friendly and helpful. Would definitely recommend U-Haul to a friend.
Jeffrey BaccareThe equipment was clean, but the 26' truck had no shock absorbers. It was a rough trip.
John ConnellThe gentleman who helped me on Sunday morning is a top notch professional. U-Haul is fortunate to have him as well as me the customer. I can't say enough about the quality of service.
George BirchGreat employees on deck
michelle MelekweEveryone was very helpful
william hillGreat customer service!
Eric ShiehNo need for improvement. Luis was great helped and was very attentive!
Ramonita RiveraCustomer service was excellent. Keep up the great work!
jerry yingstThe employees were the best. Courteous and very helpful.
Richard PlotkinCustomer service was excellent.
Charles GenauEmployees were extremely friendly and helpful. Process of pick up and drop off was very easy.
Gina BowmanI have used this Somerdale location before. This has to be the cleanest most well stock facility around.
David w CapelliQuick and easy rental pickup/drop off experience.
Sandeep SidhuNo comment
TERRENCE JOHNSONI have been to this location many times. Service is very good and staff members are very professional and helpful. Thank you guys
Maria BinasCheck engine light was on. Not exactly comforting when I'm driving 800miles.
MICHAEL SCHAUBvery friendly and knowledgeable up sizes trailer explained additional coast . reviewed our truck hooked up checked lights . because of traffic suggested right turn go to traffic light . very pleased communication was excellent !
kurt watsonAll was great except the mileage increase. Excellent service à la clientèle
kimberly massoAnd the staff is very friendly
jay levensonI would not change anything. The staff was professional, and very friendly. The young lady that helped me at my check-in did an outstanding job explaining not only what I had chosen but all other options. It was an excellent truck rental experience.
William BowmanDrivers side door was very difficult to close othwew
Michelle Coughlinbest uhaul i’ve ever been to guys are great
MARTINO CARTIEREnsuring the correct parts are ordered for the vehicle. Overall good installation. Sean was quite helpful and pleasant.
ROBERT SOUTHWICKThe gentleman that helped me was very thorough. I have used U-Haul many times and this was by far my best experience.
Jeanette DeMarcoStaff very friendly and helpful. A pleasure to deal with them all.
Lonna PicozziNothing. Everything went perfect.
David MillerLocation was very clean and close to my house, the Staff was very friendly and Helpful.
Lorraine TuliniAlready doing it great. Just don’t change it
Gary Mensch