Tanner is so knowledgable and professional. He made the whole installation process a breeze and answered all of my questions thoroughly. I would definitely refer my friends and family to have their hitch installed at this location.
Sarai FinksCustomer Reviews for U-Haul of State College
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Always a pleasure doing business at the Benner Pike location.
CHARLES NollThe whole team was very friendly.
Brad LeTerskySome sign clutter made it difficult to understand where to park when dropping off.
Mark BushI rent from UHaul on a regular basis and this location has been the best by far! Always excellent in all aspects of renting, supplies and superior vehicles!
Tonya FiedlerCab smelt like cigarette smoke
Jordan Emelybetter web site
Howard ReitzExcellent service. The installation went well, and the hitch looks great. My bicycle rack fits with ease. I would recommend U-Hall for trailer hitch services.
Bill WagnerMy car carrier would not stay tight on the wheels. Whenever I hit bumpy roads I had to stop and resecure the wheel holders. No matter how tight I made the rachet they would loosen up and the metal piece would slide and the wheel holder would be completely off my tires. This made my travel, two 11 hour days, more stressful than necessary. When I told the folks about it when I dropped it off they blammed me for not having the rachet tight enough.
Marla RamseierThe employees were so friendly and extremely helpful! It was a very easy process during a very stressful move….I appreciate them so much
Jennifer OylerI rented a low cost trailer and received outstanding service when picking it up and returning it. Tim was very friendly and knowledgeable.
Mike RockRien
CAROL HARDBARGERAgent rushed me out upon vehicle return only to charge bogus cleaning fee without disclosing to me.
ROBERT SUCKARThe customer service was great. They were prompt and friendly. The truck was clean but I am glad I was not driving it far. It seemed old and rickety.
Susan CraterI took for under 4 hours.same day return and same place. It state $19,99 in town. Overall cost me $57. That's a misleading details. I took full tank of gas, returned with full tank.
Samoon KhanSmooth and calm experience. Clear and concise instructions from the staff.
ANDREW CAREYThis place has always been good for me from equipment availability to condition they are spot on, I even use this location to refill propane tanks. Everyone is very friendly and helpful.
Richard Branco JrThe truck was kind of rough.. slow on pick up when hit gas
Deanna NevelThe best U-Haul location I have used. Every time they make it fast and easy to get what I need and get on the road. I would not change a thing!
THOMPSON HUNTThe vehicle was gorgeous, efficient, and a fantastic experience to utilize. Despite this, the 'average' rating is a result of the fact that I wish the cost was slightly cheaper, but this is a personal gripe. The process was simple and effective.
Jacob GreenI can't think of any improvement.
Christopher MolloFriendly guys, let them know about the damage that I documented before I drove it.
JESSICA BRINDLEroadside assistance took 5,5 hours to get back to me. I am a loyal customer through Uhaul who uses many of uhauls a year. I thought at the very least they could do was assist me within 5 hours, leaving me and my crew with no A/C in the hot PA summer heat. I am disgusted by uhauls poor communication and horrible customer service. I will fuel another moving business with my purchases.
Matthew ReeseI put in gas to level asked by uhaul then was charged for gas any way.
Carole BadarniI was uncomfortable dropping off a trailer and being asked to leave while an inspection was done. There were no issues, but I would prefer to be present
Christopher Tooleysuper convenient!
Diana DrewBroken glass was throughout the back of the enclosed trailer - not good hauling new hand-made Amish furniture home…
Samuel SeitzJohn was absolutely in disbelief that the trailer stayed attached I've r the distance. He had never seen that before.
Dave taylorServe pizza?
James WilliamsQuick fast easy
Adam RaishI would never recommend UHaul to anyone. With how much I've been through with them losing my items, telling me I owe money after losing my items, and not having an app or answering service that is user friendly. I should not have to jump through so many hoops to get my items. The app doesn't allow you to schedule anything and doesn't even give you the correct receipt information. The customer service department doesn't write anything down so I've had to explain to 7 different people what had been happening
Erica SmithWas told that I could drop off truck after hours at no additional charge, but when I did I was charged for an extra day.
Ricardo BorgesThey always have available equipment, fast load and unload
Robert HarveyCharging a customer $25 for a cleaning fee is bad business. I returned my rental empty and debris-free. It had been snowing and raining and there were shoe-prints in the back and for this, I was charged a fee. There will be some evidence of use!
Megan ReilleyA great place Good service Friendly staff
Dennis DunnEverything weren't well. I really appreciate all the employees that work there.
Bob LangtonThank you everyone for helping me with my Rental you truly went above and beyond to make sure everything was as positive as possible,I appreciate you all🙏
Timothy HeckmanVery friendly staff.
Jeffrey Mallorynothing :)
Kenneth DrewOutstanding service. Very satisfied with the work that was done. Merci
GLEN COATESGentleman came out upon my arrival and unhooked the trailer. Asked me if my trip went well and sent me on my way. It was all good.
Todd FullerVery caring to help finish the check in.
Randall KilmerI use this location a lot and they always provide excellent service. I have never had an issue with any of the equipment or service that I've received. I highly recommend this Uhaul location.
Tim ReichartKeep it up!
Susan PentoneyIncredible customer service and troubleshooting
Hunter HurstThe customer service was excellent!
Jocelyn Bennett GarrawayAgain, communication was essential to a successful exchange. Overall our experience was very positive. Would definitely recommend to anyone looking for the same experience.
debroha RoncomanskiStaff very helpful and friendly. Great experience.
James IsolaMy son packed my items and loaded the ubox. They brought the box when requested, they picked it up when we asked. They drove my ubox to their closest facility to my home in Pennsylvania.
Judy Norris | Expérience généraleYou owe me $79.50. I ordered a box July-Aug 10. It was delivered, emptied, and returned. Now you think the empty box is full and charge me. Idiots. I will be calling again to get this fixed.
Jesse Ofsowitz | Expérience généraleGreat option
Margaret Caroccia | Expérience généraleEmployee took a long time to get a UBOX attached to my trailer. But they were so nice it didn't really matter.
Kenrick Dacumos | Expérience généraleFrom a customer service and communication angle, this was the absolute worst experience I have ever had with a company. Warning to others: call back multiple times to verify the info given is correct!
CIARA JENKINS | Expérience généraleThe UHaul model of farming out phone service was a bit of an issue I could rarely get through to the local office always talking to someone at corporate, some mixed signals but everything worked out.
Darrin Thornton | Expérience généraleI was pleased overall. I shipped a ubox from CA to PA. Pickup and delivery were on schedule with no damage. Although scheduling times were put off to the last minute, and required multiple calls.
John Shaffer | Expérience générale