Customer Reviews for USA Rent A Space
(U-Haul Neighborhood Dealer)

775 évaluations

1408 Bowling Ln   Griffin, GA 30223
(Off Hwy 1941)

(770) 233-1213

Heures d’ouverture

  • Mon-Wed: 10 am–4 pm
  • Thur: Closed
  • Fri-Sat: 10 am–4 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(770) 233-1213

1408 Bowling Ln
Griffin, GA 30223
(Off Hwy 1941)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Wed: 10 am–4 pm
  • Thur: Closed
  • Fri-Sat: 10 am–4 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Service was not helpful

Ken Grass 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thom Davis 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PEGGY GREEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY THAXTON 
Évaluation :
5

Customer service was very professional and she explained every detail well .

Labresha Miles 
Évaluation :
5

WOW - what a great location. This time I rented at night but when I rent in the day I always have found the most friendly people in the office. I like this place at night. Very well lit up - great room for the trucks - easy access to the key lock boxes. THIS PLACE IS THE BOMB !!!!

WILLIAM HEWES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenia Grady 
Évaluation :
5

Toni has great customer service . She is straight forward , and got me into a uhaul quickly .

Jennifer Bussey 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gregory Harris II 
Évaluation :
4

None.

Alonzo Dunn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dhameera Muhammad 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dedra smith 
Évaluation :
5

More gas in the trucks lol

Cory Hilliard 
Évaluation :
5

Keep Toni, she is Amazing!!!! In the Griffin Office.

Alberta Williams 
Évaluation :
1

You can provide better customer service reps in Griffin Ga and drivable trucks for long distance that do not leak water into the truck when it rains. You can also balance your tires for long distance trips to prevent an accident.

TERRENCE HOLDER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Moore 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Breniesha Wright 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Marsh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonita Avilma 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY THAXTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY THAXTON 
Évaluation :
5

These are such great folks. This time I rented at night. The area is very, very well lighted. Lots of room so it's easy to get the truck in and out. Could not be a better location. The trucks are always clean and ready !

WILLIAM HEWES 
Évaluation :
5

Big thank you to the young lady that runs the griffin office very nice an very caring I truly appreciate her

kenithia colquitt 
Évaluation :
5

👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿

Jarrod Lamar Rasaw 
Évaluation :
5

.

David Smith 
Évaluation :
5

I don’t know if anything you need to do .

JAMES TAYLOR 
Évaluation :
5

The equipment were good

JERRY DICKERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTONIO JESTER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rudy Chenier 
Évaluation :
3

No one was there. They cahrged me for something the other store did not correct

Alidea Howze 
Évaluation :
5

OK - if you need to rent a Uhaul - and you want the truck to be there, ready to go - AND - you don't want any issues - AND - if you have issues you want a staff that cares and knows what they are doing - YOU NEED TO GO TO USA RENT A SPACE !!!

WILLIAM HEWES 
Évaluation :
3

Requested a dolly and furniture pads had neither. Tried to do the self return app wasn't working. I rented the truck to move and I moved so overall I'm satisfied

Kesua Lindsey 
Évaluation :
1

I was told by uhaul that the office opened at 7 am it opens at 9 am I had to pay movers an extra hour and go through hell trying to get customer service to help me after 6 phone calls one of the U-Haul associate suggested that I could pick up the key from the dropbox, but this was only suggested after six phone calls I was told repeatedly there was nothing we could do but wait until nine however, the office manager at this U-Haul location with absolutely wonderful, and was very apologetic

jennifer dyar 
Évaluation :
5

I was provided excellent, courteous service.

Clarence Daniel 
Évaluation :
5

I did not receive the appliance dolly I reserved even after calling the facility the day before to confirm. That did complicate my move a bit, but other than that, everything went smoothly.

Shasta Nolton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Royce Banks 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JADA MILLER 
Évaluation :
1

Truck was dirty, had broken interior, low oil light and ABS light were on. Worst U-Haul I've ever rented.

COLE BARNES 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Myers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl Mabry-Keith 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SENYA ELLIS 
Évaluation :
5

Ensure all lights work, air conditioning works, driver door is aligned and driver window is on track.

BETHANY RANDOLPH 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JANET MILLER 
Évaluation :
3

The lady told me the van was new and it was not. The front bumper was dented and the air did not work!! She took for 2 days over the weekend I was stuck with a van with no air with 80 degree weather!+

Yanita Jackson 
Évaluation :
5

I was very pleased with service and office receptionist was very sweet and friendly. I would definitely come back and refer to friends and family. Merci

Madelyne Salinas 
Évaluation :
5

Dawn, the agent, was extremely helpful and pleasant. She diffused a potentially upsetting situation which made us feel at ease. In the end, she was ablento rectify the situation to our benefit.

Stacy Gooden 
Évaluation :
5

Nothing to improve - all went well

Jonathan Mullis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Destiny Bundy 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ralph Stone 
Évaluation :
3

Make sure trucks are not leaking before assigning for renting. The truck we were assigned leaked and it was raining.

Bethany Randolph 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH RUTLEDGE 
Évaluation :
5

Wow - USA Storage is just one of the best places you can rent a Uhaul from !!! Love the friendly customer service gal in the office ! THANK YOU !!!!!

William Hewes 
Évaluation :
5

The service is excellent I love Ms. Dawn she is great and on point 💕

Yolanda Carter 
Évaluation :
5

Keep up the great customer service

Vanessa Hayford 
Évaluation :
5

Very welcoming and friendly staff here - Thank you !

WILLIAM HEWES 
Évaluation :
4

The trailer had a flat tire when I got there to pick up. The lady was very nice trying to help me. She called manager who gave me 3 options- 1) try to find another location of same size trailer , 2) call the 1-800- uhaul and wait until someone could come and 3) he could come in about an hour to see what he could do. There was a tire/ oil changing location right next door so I asked could I just take next door to get it looked at and fixed ( I was on a time limit to be at locations with trailer and I had to load the furniture on it. The manager agreed Ed to let me take over - I fill tire up( the uhaul lady said it was brought back in on Monday and it was fine) so I assumed it was slow leak. It held up and when I returned today I let the uhaul place know that they need someone to look at tire.

Virgina Bruner 
Évaluation :
5

THERE ARE THE MOST WONDERFUL PEOPLE AT THIS LOCATION !!!

WILLIAM HEWES 
Évaluation :
2

--PLEASE, have accurate equipment descriptions!-- We reserved a 6x12 mower to move a lawn mower. (The previous week we had rented a 5x9 and discovered it was too small). The 6x12 had LESS than a 5 foot entrance with the ramp down, so it was another waste of $100 between the rental and the gas it took to get it where we needed it. Plus a totally wasted day (for the second time). Extremely frustrating and no help available with 1800uhaul, just sent us in circles about 5 times.

Brandt Adams 
Évaluation :
3

There wasn't anyone at the drop off location, just a key drop off box and guidelines presented within the app with steps to follow. I noticed a $40 fee plus tax with no explanation as to why. Once I presented a discrepancy to the app/website I was then directed to take photographs of the interior from the driver's door and a photo of the box interior to display cleanliness, which was impeccably neat and clean. The fee was not brought to my attention again and was never explained as to why I would owe the $40 plus tax fee to begin with. I did express the check engine light problem from my pick up the day before and how it was no longer present after I refueled. The $40 fee seemed to have been rectified by the interior photos I provided on the 5th of March but my Capital One app notified me on the 16th of March that my card was being charged for an extra day of rental when that was not provided on the 5th of March as the reason. Instead I was directed to photograph the interior to display the cleanliness of the U-Haul. I have a discrepancy with the $40 fee especially after correcting the check engine light issue by refilling with the appropriate fuel I surmise. Perhaps have a drop off location with an agent present and explain the day off the drop off why a $40 fee may be added 11 days later.

Franklin Gregory 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus Shannon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas Folds 
Évaluation :
5

You all are doing a good job.

mooer elementary GATLIN 
Évaluation :
5

First class! Best Uhaul rental experience ever!

Earl Morrow 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PRESTON DOWDY 
Évaluation :
5

It's was a Sunday. So it was closed.

Gwinderlyn Daniel 
Évaluation :
5

Busy, but accommodating and courteous.

Annselma Wood 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angel Velazquez 
Évaluation :
5

Little move direction to where to return truck. I just parked it in park spot I got the truck.

Christopher Meaney 
Évaluation :
5

Really competent and helpful personnel

Earl Morrow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa Alford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn Lyons 
Évaluation :
5

Great service fast and easy. Change nothing.

RANDALL BAUMGARTNER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WALTER FOSTER 
Évaluation :
5

the customer services excellent. Great location,

CARLOS ESCOTO JACH 
Évaluation :
5

The customer service was excellent and the equipment was clean and functional.

Chip Daniel 
Évaluation :
5

Nothing Ya'll were great and the price is great especially when someone on disability and fixed income.

andrea matthews 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dana Calloway 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeana Friend 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Jackson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allendy Hickmon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Greer 
Évaluation :
2

Truck was gross, dirty, sticky stuff on windows and reiked of cigarettes.

Christa Resendez 
Évaluation :
3

Put a sign up showing the U-Haul office is NOT at the old bowling alley.

PRESTON DOWDY 
Évaluation :
5

Had an AWFUL trip the air conditioner was out in the truck so I had to drive 12 hours with no AC. Very disappointed in UHAUL.

Micah Arrington 
Évaluation :
5

Aucun

RANDALL BAUMGARTNER 
Évaluation :
5

Overall I was a great experience

Demetria Robinson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emmanuel Kehinde 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hope Thorpe 
Évaluation :
2

I only drove the truck for 8 miles, yet they charged me for two gallons of gas. Don't you think that truck gets better than 4 miles a gallon???

Frank Thompson 
Évaluation :
4

The vehicle was a little dirty but it's only because Of the age of the vehicle. It was not that big of a deal , the customer before left trash and I cleaned it up because I didn't want to be charged and blamed for it . Customer service inside was helpful and kind . She was very informative. I will return again.

Juan Estrada 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARK BORKOWSKI 
Évaluation :
5

Make sure the inside of the cab is clean..

Julie Carver 
Évaluation :
5

Keep the equipment more clean.

Nastasha Walthall 
Évaluation :
3

Clean up truck and have gas it and make sure it run

Rebecca Howard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM CONCOLINO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny Ham 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie Adcock 
Évaluation :
3

The truck wasn't clean in the cabin or the bed. There was something spilt on the driver's door and the floorboards were dirty. There was things spilt and sticky on the council around the cup holders. The cargo area needed to be swept out. I returned it in a heck of a lot better shape than when I picked it up!

Phillip Danielson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy Pittman 
Évaluation :
3

Customer service was good, vehicle was not clean and had an old odor smell.

LACARLUS McGill 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page