Évaluations des clients U-Haul at 13 Mile & Ryan

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at 13 Mile & Ryan

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Robertglenn M. le

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Le client n'a pas laissé de commentaire.

Thomaswalter O. le

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I think there is something wrong with the steering or suspension system on this van because the vehicle was really scary squirrelly driving it in the rain thtu a curve on the freeway. I kept having to "chase" the track of the van thru a curve with the steering. It wanted to oversteer.

Lynnann J. le

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the staff is always friendly and exceeds my expectations..

Mostak A. le

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It’s fine service

Barbara M. le

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Le client n'a pas laissé de commentaire.

Marcus P. le

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Le client n'a pas laissé de commentaire.

HENRY S. le

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Truck smelled from a previous customer smoking marijuana in the vehicle.

Denise B. le

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Le client n'a pas laissé de commentaire.

Denard H. le

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Le client n'a pas laissé de commentaire.

Dawnmarie D. le

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Our truck mirror was damaged when we rented the truck. We pointed it out and they said don't worry about it. It moved while driving and you could not use it unless someone held it. That is ridiculous.

Fredrickodouglas C. le

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There was a computer glitch that could not be corrceted, even after the assoicate contacted Uhaul tech support.

Nicole O. le

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I was lucky enough to express my comments to the GM who happened to be working that day. This place has super nice people, very friendly and helpful!

Nicole O. le

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I have rented once and returned twice here, every time has been an enjoyable experience. It seems that the people here truly enjoy their job!

Long Y. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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Le client n'a pas laissé de commentaire.

Mostafa T. le

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The truck I rent was not able to reverse. When I told the person there, his answer was, that is what they give us, give your complian on line.

Roderick R. le

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Everything was great

Aisha G. le

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The app sucks, i had too many issues.

Erica G. le

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Le client n'a pas laissé de commentaire.

David D. le

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Rented a trailer and the inside was dirty. Trailer leaked when drove through rain - not bad but things on the floor of trailer close to the door were a little wet. Otherwise trailer was well maintained and in good shape.

Mostafa T. le

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I returned the van at 9pm, so i don't have to go in the morning next day. I am charged $20 for after hours service. WHAT!? IS THIS A JOKE. AFTER HOUR SERVICE? WHAT SERVICE YOU HAVE GIVEN THAT YOU ARE CHARGING ME?!

Erika H. le

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Le client n'a pas laissé de commentaire.

Amy C. le

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The after-hours drop-off was not explained very well. I was instructed to "just go to uhaul.com and put the keys in the drop box". It was much more involved than that, and it would have been nice to know what to expect. The truck was clean on the inside, but there was a lot of damage inside and outside of the truck. The customer service associate that checked me in was very friendly. I would use this location again.

Sabri G. le

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The brakes on this vehicle it was not so good when you hit the brakes the truck jumped at the right

Samantha R. le

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Customer device was terrible. When we walked in two separate times the gentleman behind the counter was laying on the boxes in the middle of the store, had a movie playing on the computer incredibly loud, told me he couldn’t help me even though I had a reservation and had checked in, and my truck was blocked in by other trucks and he grew impatient when we asked him to move the trucks. I have rented from uhaul on several other occasions from different locations and never had these issues ever. I will not be returning to this location at all.

Kevin M. le

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Le client n'a pas laissé de commentaire.

Jamesallen C. le

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Le client n'a pas laissé de commentaire.

Timothy W. le

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Le client n'a pas laissé de commentaire.

Mostafa T. le

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I used 10ft truck for 13 miles,the way they mark gas line on recipe , was not right, then i was charge $6.50 for gas. It was supposed to be 3/8 of gas. Why are you not given truch with full tank, to avide customers being cheeted.?

Charlesedward A. le

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Le client n'a pas laissé de commentaire.

Heather M. le

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Le client n'a pas laissé de commentaire.

Nadia S. le

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Le client n'a pas laissé de commentaire.