Évaluations des clients U-Haul at 32nd St & Bell

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at 32nd St & Bell

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Brett R. le

Évaluation :

Thank You Taylor!

David L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wannaporn C. le

Évaluation :

Done well already.

Sheree M. le

Évaluation :

Great customer service!

Lisa M. le

Évaluation :

I see nothing at all to improve my experience with them. Victor was VERY professional and extremely helpful.

Scott S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Martin G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mona Gail K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ellen V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Edward F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Holly B. le

Évaluation :

great mgr quick easy service. Small trailer worked great for my need.

David F. le

Évaluation :

Staff was very helpful and I was able to pick up my truck and moving equipment quickly and get back to my residence without any delay. They were out of the truck size I requested so they gave me a larger one instead. Nice to see some people can still make a decision without having to run everything through the policy protocol police. Will definitely use them again should the need arise.

Daniel G. le

Évaluation :

Nothing, Taylor and the young man were very friendly and helpful.

kathleen C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Paula R. le

Évaluation :

This is a convenient location just off the road. However there isn't enough parking. There was a big traffic jam. Two Uhaul trucks and parking of regular cars and it was a nightmare. I am surprised that there are not more accidents with either hitting a person or someone's car. Good luck

Robert T. le

Évaluation :

Le client n'a pas laissé de commentaire.

J Guadalupe M. le

Évaluation :

Congratulations team thank you Tailor Víctor and Sean

Anthony L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kendal James W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Maricela S. le

Évaluation :

Sales person was over the top in customer service.

David W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Barry Z. le

Évaluation :

The personnel were great, the young lady who checked the rental back in, was very aware of the rental and expedited the check in,

Nabil B. le

Évaluation :

You are in shape you don't need to improve more!

Marcela Q. le

Évaluation :

Make sure when you take client’ information in order to avoid mistakes in my case took wrong phone number and consequently canceled my reservation. But Taylor was excellent and she fixed the situation.

Marvin M. le

Évaluation :

Both Austin & mgr were great!

Pedro M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Constantine G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ron P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daniel S. le

Évaluation :

Manager that works at the store helped us and her name was Taylor roots and she was very rude to us the whole time she was looking for a truck for us.Told us if we didn’t like what she was saying then we could just go somewhere else.She really needs to work on her customer service.

Cara D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Randy D. le

Évaluation :

Information on the gas tank was incorrect and the information on the mileage was incorrect I took pictures of both of them and receiving clerk Took care of it

Bob S. le

Évaluation :

I started off with Taylor and she was excellent new exactly what I wanted and took care of me when I returned my trailer There was two gentlemen there and they were equally as helpful very good customer service at this location

David S. le

Évaluation :

Please provide working POS equipment to your staff. We enjoy working with this location and the staff is always helpful. Each time we are at this location, however, the POS equip is not working and I am under the impression my driver's license and credit card are photographed by an employee's phone and then sent into your system. Needless to say, this makes me very uncomfortable. Should my data be compromised, this will be one of the first places we start looking. thank you,

lucky M. le

Évaluation :

2 times in a row I have ordered trailers only to be called the evening before pick up and told that the location was changed when the national office told me that would not happen. This was not the final locations fault but nationals. The main reason I am upset is the job your dealer located at 8746 W. Bell Rd, Peoria, Az. on 9-13-2019 did when they installed a trailer hitch on one of my company vans. The hitch is ok but the wiring job was something a 1st grader could have done. I am highly dissatisfied with this and am sending the van back to have it corrected. If they cannot correct it, I will take it to the location I always use at N. Cave Creek Rd. and ask them to fix it. I was charged $73.45 for a botched job and expect this to be applied to the repair cost.

Veronica B. le

Évaluation :

The on-line check in made the rental process very fast.

Heather R. le

Évaluation :

Le client n'a pas laissé de commentaire.

melinda p. le

Évaluation :

The staff was very courteous and very helpful!

MIKE S. le

Évaluation :

Hector is an awesome leader and ambassador for U-Haul. My experience was truly great (drop off on Aug 1 and pick-up on Dec 17) Many thanks! Mike

Kenneth C. le

Évaluation :

Professional facility and job.

Ron C. le

Évaluation :

There was a mixup on delivery location of my Pod. Trying to get it resolved became very frustrating. Five stars to Victor at the 32nd St & Bell store for great customer service and finding a solution.

Kenneth C. le

Évaluation :

I never visited the facility. All contacts were electronic. You were excellent in all aspects of service provided.

ALICIA L. le

Évaluation :

Great experience and highly recommend

Jeri T. le

Évaluation :

These guys were great!

elizabeth h. le

Évaluation :

Evan was helpful when I picked up my container. I had to work with a different office to locate the storage container and arrange pick up. The never contacted me. The storage bolts were still my box.