Jen and Victor helped me pick out the perfect size units in a great location in the facility, looking forward to doing business with them and uhaul in the future! Excellent service!
Valley M | Premières impressionsCustomer Reviews for U-Haul Moving & Storage at Shadow Mountain
Testimonials From Recent Customers
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Wrong size unit assigned to me, it wasn't big enough after I explained what sized UHaul truck I had. So, I had to relocate everything to a new unit for a higher price. I didn't make the mistake, but I'm still responsible I guess. The guys at the facility were awesome however. They did everything they could to help.
Geoffrey G | Online Move InThis facility was clean. I mean clean clean! The storage manager was always helpful and working in the facility when I was dropping things off. Jen was very knowledgeable and helpful. I would 100 % recommend this location to anyone that needs storage!
AMY H | Expérience généraleJennifer and Amanda were wonderful. Love them
Kimberly M | Premières impressionsThe facility was clean and secure. I have utilized the Uhaul Storage Facilities over the last 15 years and they all have been top notched especially this one. Merci.
GLENN S | Expérience généraleNICE NEW FACILITY ........ VERY SATISFIED .
MICHAEL Q | Premières impressionsVictor and Jen are the best! Their rental and storage facilities are well maintained, their trucks have never failed me, and the storage facility was the best I've used. They go above and beyond for their customers, helping us move from Seattle all the way. I truly appreciate the team! Special thanks to Jen!
Rivera A | Expérience généraleEmployees there were very helpful and accommodating in every way
Steve W | Premières impressionsThey guys that helped me at the desk were awesome. Knowledgeable and efficient. They were also super friendly and that seems to be a rare thing these days. Thank you guys for the help. Yall should give those guys a raise!
Randon R | Premières impressionsGREAT STAFF MADE THE WHOLE MOVING EXPERIENCE MUCH EAISER, EVERYONE WAS SO HELPFUL. ESPECIALLY THE MANGER VICTOR ALVEREZ . HIS HELP WAS GREAT!!!!!
MICHAEL Q | Premières impressionsGreat customer service!!!
MICHAEL Q | Premières impressionsThe Shadow Mountain location was amazing. Great staff! Victor, Amanda and Miguel were working and every one of them helped me in some way. Thanks so much guys!
Jennifer A | Premières impressionsYou don't need to change a thing everything's perfect thank you
NORMAN R | Premières impressionsJeni at the storage is racist . She told my moving company that because I had a returned payment that I do fraud and that I'd be going to jail. Very rude every time I called the place always dirty
JESSIEANNA B | Expérience généraleJen was very accommodating and friendly very much appreciated
Paula A | Expérience généraleYou are the best!
Claudia M | Expérience généraleVery helpful staff
Grant D | Premières impressionsThe staff was very courteous and very helpful!
melinda p | Expérience généraleHector is an awesome leader and ambassador for U-Haul. My experience was truly great (drop off on Aug 1 and pick-up on Dec 17) Many thanks! Mike
MIKE S | Expérience généraleProfessional facility and job.
Kenneth C | Expérience généraleThere was a mixup on delivery location of my Pod. Trying to get it resolved became very frustrating. Five stars to Victor at the 32nd St & Bell store for great customer service and finding a solution.
Ron C | Expérience généraleI never visited the facility. All contacts were electronic. You were excellent in all aspects of service provided.
Kenneth C | Expérience généraleGreat experience and highly recommend
ALICIA L | Expérience généraleCes personnes sont extraordinaires!
Jeri T | Expérience généraleEvan was helpful when I picked up my container. I had to work with a different office to locate the storage container and arrange pick up. The never contacted me. The storage bolts were still my box.
elizabeth h | Expérience générale