They were very professional and very friendly...... Great store... Great people...BENJAMIN M.
Customer Reviews for U-Haul at 39th Expressway
Pour nous contacter
Oklahoma City, OK 73112
(Btwn Portland & Meridian)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was double charged for the one dolly I requested and receivedDUSTYE W.
Fix latches so they don't stick. My boyfriend messed up his back and we wasted 1 hour driving back to the store to have a worker use a tool that we shouldn't be responsible for to get the door to close.MELANIE H.
Amazing service fee rom everyone but even better attention of rom mr frwnch the manager give this man a promotion. He fixed my truck lights in order for me to u SS e the trailer OMG I am impressed. Thank you guysISAIAS V.
Le client n'a pas laissé de commentaire.JOSHUA L.
Le client n'a pas laissé de commentaire.Traci V.
The customer service was great, don't change anything. Give the guys a raise if need be to keep them.Tom H.
Great staff! New, clean equipmentMARCO C.
Le client n'a pas laissé de commentaire.CHERYL B.
No Problems / No CommentsJames N.
Le client n'a pas laissé de commentaire.Niilo S.
Service was the best I have ever had from haulDOUGLAS M.
I think the turn in took less than three minutes! They had the trailer inspected, unhitched, furniture pads counted and turned in, and my email receipt received in no time at all!John S.
Le client n'a pas laissé de commentaire.ERIK S.
One of the chains supporting the trailer tail gate was broken.KENNETH M.
Excellent service fair and honestDEANA D.
Great customer service, keep up the great service.BETTY R.
Excellent customer service all the way around with no hassles. Now if U Haul can get the folks at the Cheyenne Wy location on Central Ave similar customer experience it would be great. Location at the Cheyenne Wy located on Central is the most ill prepared and the worst customer service I rented from Penske. It was that bad. 100 % UNSATISFACTORYWAYNE S.
They were so nice and the rental van was super clean! Great experienceTILLY M D.
Le client n'a pas laissé de commentaire.JOANNA G.
Le client n'a pas laissé de commentaire.roy don V.
Le client n'a pas laissé de commentaire.STEVEN B.
Le client n'a pas laissé de commentaire.IRENE D.
Le client n'a pas laissé de commentaire.VICTORIA A.
The truck was not cleaned properly....actually had marijuana leaves and buds in the bed and on the ramp. Truck smelled of marijuana leaving my belongings smelling of marijuana. Cannot believe I was charged 400,00 $ for a truck that wasn't cleaned and a GM that wasn't empathetic with the situation. There are too many options for me to risk using U-Haul ever again.MICHAEL B.
I had an outstanding, and very convenient rental experience. The owner was extremely knowledgeable. and helpful. This will be my go-to place to get rentals from now on!JERRY N.
This location and staff are absolutely incredible!! Please give them raises!JEROD T.
Le client n'a pas laissé de commentaire.BARBARA T.
Le client n'a pas laissé de commentaire.KENNYON W.
Great service, everything was ready and on time, and easy processCHARLES G.
No problems with location. It was frustrating to receive a text message stating that I had to call the location from U-Haul that morning.STEFAN M.
Le client n'a pas laissé de commentaire.JARED R.
Le client n'a pas laissé de commentaire.JESSICA V.
Nathan French should be given a significant raise, or at the very least a bonus. Not only did Nate take care of me, and resolved all my issues (none of which where this location's fault), he was installing a hitch, training a new employee, giving guidance/assistance to other employees, and troubleshooting issues with several customers; impressive multitasking. And he always remained polite and respectful to me and the other customers.MICAH P.
Nothing!!!! Staff were friendly and so helpful!!!!LAUREN G.
Keep doing what you guys doingARIDULLAH S.
Le client n'a pas laissé de commentaire.CONSTANCE R.
this is my favorite location . very very friendly staffSALAH G.
You can train your managers to be more compassionate especially about certain circumstances I was just trying to help my ex get moved and was told my card wouldnt be charged anymore since he was in jail and the rental was in his name. Your manager at the 39th store in OKC proceeded to chew my ass out and tell me I shouldnt help people out like that. I have been having a shit week which is ending with dhs at my home because my ex is being a dick. I was trying to get milk when I couldn't because there was another 107 charge on my card. I got hung up on 2 times and sat on hold 3 times to talk to someone and she treated me like shit. I get that I used my card to rent the uhaul. But I'm a single mom and can not afford these charges It overdrafted my account and now I have no milk for my kids. She really should not be in the position where she deals with people. I'm not trying to scamm you or get something for free. The uhaul sat at my house another 4 days before they came and got it. I didn't now drive I all as the keys were with the guy who rented it. A little compassion goes a long way. She didn't have to be a bitch to me. I have enough going on in my life right now to have some lady who knows nothing about my situation to chew me out and be a bitch.JOSEPH D.
Amazing customer service. Highly recommend. Very friendly.Kevin B.
This is the best truck rental experience I've ever had! Truck was clean and well maintained, staff was helpful and friendly. I'll definitely be back!Lisa L.
Le client n'a pas laissé de commentaire.Sara H.
Nathan was very helphul and froendly.Roger R.
This location ripped me off! We drove the truck 12 miles total, never left it idling, and did not haul a heavy load. We put in 1,5 gallons of gas before returning it. They then billed me for 4 gallons of gas, at nearly 5 $per gallon. So, according to them, you can expect to get just over 2 miles to the gallon.DENISE B.
Staff was helpful and friendlyROBERT H.
Service was excellent. No improvement needed.JESSE B.
Le client n'a pas laissé de commentaire.JEFFREY R.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.JAMES M.
The truck was not properly maintained and it was not aligned. It was extremely dangerous driving it the 300 miles that had to be driven.Janette M.
A smile goes a long way Everyone has bad days however when in retail , customer service entails us managers, reps, sales associates etc .., to put all personal feelings aside and assist the customer professionally and courteousANGELA S.
Staff was very helpful and friendly, This was my first time using uhaul and I will definitely be using them again the next time I moveAARON D.
Excellent service! I didnt see any improvements necessary.JOHN K.
The price I ended up paying had no correlation with the price I thought I'd pay. When I reserved the pickup online it said I'd pay around 69$ at pickup for 72 hours and 0,69 a mile upon return. I even overestimated the miles we'd drive. But I extended my time by 3 hours and ended up paying nearly 180 $!! I am not impressed with the price at all. And the environmental tax is for what exactly? Anyway I'm just kinda blah with the whole experience with uhaul. The people were pretty nice even if they weren't very helpful with the explanation of prices.Jessica T.
Le client n'a pas laissé de commentaire.randy B.
Le client n'a pas laissé de commentaire.Dale H.
Le client n'a pas laissé de commentaire.REVEL R.
The customer service was great very helpful and blessed very pleasant to accommodate my needsNATHAN N.
Le client n'a pas laissé de commentaire.TYLER C.
Le client n'a pas laissé de commentaire.Jay B.
Nice staff, very welcoming.Charles R.
Nothing, it was the best u-haul experience I've ever had.DERRIK H.
The ignition wouldn't turn unless you moved the key back and forth while turning the wheel back and forth. Took me up to 5-10 mins to get it to start, so I left it running which used more gas that I had to replace. All in all though, the lady was great who helped me. She was quick and efficient to get me in and on my way and once I returned I had a quick check out, which I appreciated!KENZIE F.
The 24/7 mobile pickup was a nightmare. Our wait time was over an hour after we arrived at the pickup lot. The instructions we got for where to locate the vehicle number was backwards. If it wasn't for the lot owner answering her phone after hrs, it would've taken us longer to find it. She was a great help.Shamiel G.
Le client n'a pas laissé de commentaire.ANTHONY K.
Le client n'a pas laissé de commentaire.ANNA T.
Le client n'a pas laissé de commentaire.TAIT S.
Le client n'a pas laissé de commentaire.DON H.
Le client n'a pas laissé de commentaire.Jennifer D.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Sarah H.
Very nice and helpful.VIRGINIA L.
Everything was easy, timely, and very professional.Donna H.
Le client n'a pas laissé de commentaire.CHARLES L.
Killed a few roaches in the vehicle, but that's not your fault as they were probably from the previous renterTroy H.
Le client n'a pas laissé de commentaire.JOHN S.
Le client n'a pas laissé de commentaire.ROBERT C.
Le client n'a pas laissé de commentaire.CHARLES S.
Le client n'a pas laissé de commentaire.Daniel H.
Le client n'a pas laissé de commentaire.CARMEN H.
Le client n'a pas laissé de commentaire.JACK M.
Le client n'a pas laissé de commentaire.JOHN G.
Le client n'a pas laissé de commentaire.BRIAN E.
The staff was great, had a great experience.BETTY R.
Le client n'a pas laissé de commentaire.RICHARD U.
Le client n'a pas laissé de commentaire.RYAN G.
Le client n'a pas laissé de commentaire.SLADAN K.
Le client n'a pas laissé de commentaire.Ronald L.
Le client n'a pas laissé de commentaire.ROBERT S.
Very friendly staff and quick in and out!TIMOTHY C.
The trailer had a few dents and scrapes from prior use, but nothing that affected functionality.GLENDORIS D.
The truck was dirty. When I returned the truck I told them that I put in the fuel that it said to put in but it was below the line and I offered to go get more fuel and they told me it would be fine. Then they charged me for fueling the truck.MICHAEL D.
Well the picture on my phone didn't show the proper location of the truck. When I went inside to ask, I was rudely told â€œit's that truck over thereâ€ with a blind point towards the parking lot. No additional instructions. For someone who has never done this before, the employees couldn't have been less helpful. When I arrived to drop it off, I was yelled at to â€œleave the keys in the truck and given no additional instructions.Terah P.
Le client n'a pas laissé de commentaire.Dale R.
39th Expressway is always my 1st choice when it comes to rentals. The staff is always friendly & professional, and they get me set up and checked out quickly. The renovations in the office area look great and the trucks & equipment are always top notch.DAVID K.
Great service, thank youAnne R.
Le client n'a pas laissé de commentaire.Elanda M.
Great Experience. Wouldn't change a thing!JEFFERY D.
Le client n'a pas laissé de commentaire.KAREN A.
Le client n'a pas laissé de commentaire.JAMES S.
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