Évaluations des clients U-Haul at 65th St

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at 65th St

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Christine H. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Le client n'a pas laissé de commentaire.

Katrina L. le

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Le client n'a pas laissé de commentaire.

Jim H. le

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Le client n'a pas laissé de commentaire.

Richard A. le

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Le client n'a pas laissé de commentaire.

SHANE C. le

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When I arrived at the pick up location I was not greeted. I was motioned with a head nod in the general direction of the workers computer. He mumbled something and I asked several times for him to repeat himself. He asked me to sign for the truck and when I asked her if the contract would be available he said oh I must’ve skipped it. He then started walking outside and turned around and said are you coming? When I asked him to inspect the truck, he said the truck is good to go and turned to leave. I asked him if there was a dolly in the truck and I was assured that there would be. There was not. The inside of the cabin was very poorly kept and the windshield was so dirty that I had to stop at a gas station to wash it myself. When I returned the truck and explained my disappointment I was met with more indifference. No apology, discount, assurance that it wouldn’t happen next time. Nothing. Moving is already a stressful process. To add shitty customer service, a poorly maintained vehicle and no dolly for heavy lifting made it worse. I would never give this location my business again and I will go out of my way to make sure that my friends and family do not use this location either. The staff there needs a serious overhaul.

Robert H. le

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Le client n'a pas laissé de commentaire.

Ken W. le

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I had several challenges in relation to renting this truck. Escrow changes, property accessibility, and other issues unrelated to U-haul. Each time I needed to change or alter my reservation, the staff did not hesitate and were very accommodating. The previous location I have used was not this way. I would support locking gas caps since the gas was syphoned the night before and was an inconvenient way to start the day.

Charles L. le

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Great management

Randolph C. le

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Very helpful...

Stephen L. le

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The staff was very helpful and professional and knowledgeable. They made the process very easy. Thank you!

Daniel W. le

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Le client n'a pas laissé de commentaire.

Varnnaphapar M. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Friendly and very helpful staff. Nothing I would recommend changing. Keep up the good work.

Marvin O. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Keep Carl, he is on it.

Christopher M. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Le client n'a pas laissé de commentaire.

JAY F. le

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Facility was understaffed and the installer was not competent. Mounting was incomplete and unsafe. My hitch was removed & reinstalled properly at Roseville Wills Rd. U-Haul Shop. Their tech & service was excellent!

Christina R. le

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I cannot thank the staff enough for their professionalism as well as their people skills. Everyone is great however the manager CJ is the coolest nicest guy ever, even under pressure he always remains composed and professional, by far my favorite U-haul location thank you!

Richard C. le

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All good many thanks to the guys at 65 street, Sacramenmto

JANAE A. le

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Make sure that there’s no gas leaks in the vehicles before they rented out. Make sure your customers are not over charged.

Holly S. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Le client n'a pas laissé de commentaire.

ALEXANDER K. le

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Don't have any suggestions.

Howard A. le

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Le client n'a pas laissé de commentaire.

Patrick D. le

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Overall it was real simple access and the price quoted was the final price

William E. le

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I RLrwnted from 65th Ave Sacramento location twicw in the last month. While it is mot the prettiest location, it is easy to get to, close, and the staff are quick and friendly. The Cargo van ROCK!

Soo E. le

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Le client n'a pas laissé de commentaire.

LaShune H. le

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Le client n'a pas laissé de commentaire.

Lashune P. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Great customer service the team always goes above and beyond.

Curtis S. le

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Le client n'a pas laissé de commentaire.