Évaluations des clients U-Haul at 65th St

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at 65th St

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jimmy M. le

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no comments

Sheri H. le

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The mirrors were defective and wouldn’t stay in place creating a dangerous and scary experience.

Michael P. le

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Nothing I just referenced my boy to y’all he gon be getting him a truck nice and soon excellent help from my boy T. Strait up love y’all peace

Joseva R. le

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The experience was great. The vehicle was clean and servise was fast. The staff were very helpful and I would go there again if need be.

Mathew A. le

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I have used this location about 5 times this year. I am super happy with the staff and want to recognize their excellence. Thank you to them!!!!

Cathy S. le

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Le client n'a pas laissé de commentaire.

Edward M. le

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very efficient staff.

Santino L. le

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Mobile order did not work, luckily someone was on sight. Customer service lady was not in the least bit interested in customer care.

Gwen R. le

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I am having my Attorney write a letter of complaint with UHAUL corporate and or management of this location concerning a horrible customer service experience I had with employee, Luis Gonzalez. It will be recommended that he receive quality customer service training if he is going to service the public. Thank You. Gwen RanCher 702.619.2955 gwenrancher@yahoo.com

Robert H. le

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Le client n'a pas laissé de commentaire.

Tim S. le

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CJ is fantastic! His courtesy and efficiency was noted and appreciated.

brannon D. le

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Staff was helpful, friendly, and efficient.

Kelly R. le

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The staff was not only extremely professional but very friendly, made the whole experience fantastic!

Glen C. le

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Le client n'a pas laissé de commentaire.

Katy R. le

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Le client n'a pas laissé de commentaire.

Kellen G. le

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The reservation I made for 6 expired which no one let me know that it would expire. I came at 7 and I was unable to pick up the vehicle. I called the number in the app and it took 20 minutes to get through. When I did, they reset my reservations with no problem. However, they double booked my truck and I had to wait over 1.5 hours for the office to open up. I then found out that they don't have the size truck that I needed. It was a very frustrating start to a long day.

Francis E. le

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Great guys, great services, great location. I'd refer anyone to them.

David M. le

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Le client n'a pas laissé de commentaire.

Adam C. le

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Le client n'a pas laissé de commentaire.

Mary D. le

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Le client n'a pas laissé de commentaire.

Nyanza B. le

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Very helpful and clean.

Christine H. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Le client n'a pas laissé de commentaire.

Katrina L. le

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Le client n'a pas laissé de commentaire.

Jim H. le

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Le client n'a pas laissé de commentaire.

Richard A. le

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Le client n'a pas laissé de commentaire.

SHANE C. le

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When I arrived at the pick up location I was not greeted. I was motioned with a head nod in the general direction of the workers computer. He mumbled something and I asked several times for him to repeat himself. He asked me to sign for the truck and when I asked her if the contract would be available he said oh I must’ve skipped it. He then started walking outside and turned around and said are you coming? When I asked him to inspect the truck, he said the truck is good to go and turned to leave. I asked him if there was a dolly in the truck and I was assured that there would be. There was not. The inside of the cabin was very poorly kept and the windshield was so dirty that I had to stop at a gas station to wash it myself. When I returned the truck and explained my disappointment I was met with more indifference. No apology, discount, assurance that it wouldn’t happen next time. Nothing. Moving is already a stressful process. To add shitty customer service, a poorly maintained vehicle and no dolly for heavy lifting made it worse. I would never give this location my business again and I will go out of my way to make sure that my friends and family do not use this location either. The staff there needs a serious overhaul.

Robert H. le

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Le client n'a pas laissé de commentaire.

Ken W. le

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I had several challenges in relation to renting this truck. Escrow changes, property accessibility, and other issues unrelated to U-haul. Each time I needed to change or alter my reservation, the staff did not hesitate and were very accommodating. The previous location I have used was not this way. I would support locking gas caps since the gas was syphoned the night before and was an inconvenient way to start the day.

Charles L. le

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Great management

Randolph C. le

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Very helpful...

Stephen L. le

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The staff was very helpful and professional and knowledgeable. They made the process very easy. Thank you!

Daniel W. le

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Le client n'a pas laissé de commentaire.

Varnnaphapar M. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Friendly and very helpful staff. Nothing I would recommend changing. Keep up the good work.

Marvin O. le

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Le client n'a pas laissé de commentaire.