Évaluations des clients U-Haul at Fulton Industrial

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at Fulton Industrial

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Lynda C. le

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The Males who work at this location leave MUCH to be desired. No customer service personality.

Charles B. le

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Le client n'a pas laissé de commentaire.

Lea D. le

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Le client n'a pas laissé de commentaire.

Amber B. le

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The check out was super easy. The gentlemen had a mobile device to check my vehicle and I didn't have to go inside the building or anything. Your processes are efficient and customer friendly. Yall are doing the doggone thang! Go Uhaul. Give somebody a raise up in there!

Jerrozz B. le

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the only thing I really had a problem with was the guy told me we went over a hundred miles when I know for a fact we went nowhere near over 40 miles other than that everything else is good

Erik R. le

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If you're going to supply swivel tow dollies at least have a lock out for the swivel so that's its possible to back up the dolly. Slack chains wrapped around a support bar with a hook don't count as a lockout.

Aviana C. le

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Employees weren’t very helpful and their customer service lacked. After moving from one state to another yesterday with all of the problems and issues with both locations, my boyfriend and I will NEVER choose Uhaul for the next move if there is one. Extremely disappointed!!!

Rodney G. le

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I rarely rent u-hauls but when I do I rent from this location because they always have what I need and check in and check out is quick.

Lars W. le

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Gentlemen who waited on me had excellent customer service and went above and beyond explaining to us our options. I would definitely recommend this location to everyone I know.

William C. le

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you have an employee who did not hook the trailer up correctly to my S U V AND AS I WAS DRIVING DOWN THE ROAD IT CAME LOOSE FROM SUV AND THINK GOD THOSES CHAINS KELP THAT THING FROM GETTING AWAY FROM MY SUV. AND IT DAMAGED MY BUMPER. I DRIVE A 2017 YUKON WITH NO BODY DAMAGE AT ALL UNTIL THIS HAPPEN.

Joseph D. le

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Le client n'a pas laissé de commentaire.

Carol H. le

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Great service

Devon H. le

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Le client n'a pas laissé de commentaire.

darreon g. le

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Le client n'a pas laissé de commentaire.

Jamon P. le

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Le client n'a pas laissé de commentaire.

DON M. le

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Everyone at this location was very professional and knowledgeable.

Shouyi L. le

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Le client n'a pas laissé de commentaire.

Susan J. le

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Great customer service ??

phyllis p. le

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The website is not very user friendly and there is a long wait to speak with customer service rep on the phone.

Mark T. le

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Le client n'a pas laissé de commentaire.

Aleksija S. le

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Everyone was super sweet and drop off went quick and easy. All positive reviews here!

Carletta B. le

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The service agent needs to walk to the vehicle with the customer to ensure they are giving them the correct equipment ID and make sure the gas level and mileage is correct. The customer service agent also needs to attend to one customer at a time and not multiple customers to avoid mistakes.

Lamareshia J. le

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I did not get the equipment I requested. I did not receive any appliance pads or the appliance dolley.

Steve D. le

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Make sure the truck I order is the one I get

Antonio C. le

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No problem great service

EDSEL R. le

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Le client n'a pas laissé de commentaire.

Lamont W. le

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RATES

Justin K. le

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Le client n'a pas laissé de commentaire.

Vivian J. le

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Le client n'a pas laissé de commentaire.

Jonathan D. le

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Nothing great service

Jerome B. le

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Le client n'a pas laissé de commentaire.

Yolanda H. le

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Le client n'a pas laissé de commentaire.

Sylvester S. le

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Great service.

Annie H. le

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excellent customer service and an immediate response from the staff when I needed assistance

Minzer I. le

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Le client n'a pas laissé de commentaire.

LEVIS P. le

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on time and punctual. Very professionals

Diane L. le

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I love this location on Fulton Industrial. It is always clean and the staff is always professional and courteous. The cargo van was clean and well prepared. Excellent location. ____________________________ I do not like the location down the street at the gasoline station on MLK.4060 Martin Luther King Jr Dr SW Atlanta, GA 30336 (404) 696-2174 Worst experience ever. Should be closed. I had a registration for a uhaul vehicle there two years ago and they gave it to someone else. The didn't have wifi and kept me there for over an hour only to leave empty handed. Please investigate them. They were rude and totally out of line.

Nicole H. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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When I arrived at the location there were 2 customers ahead of me. It took the sales associate 40 min to get to me. Things seemed very disorganized. The staff was very polite but the wait time was a bit much.

Steve D. le

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I would like to rent a small pick up truck every Saturday morning unfortunately they are many mornings that I am forced to take a bigger truck and it puts me in Accra position. If I could just get a small pick up truck every Saturday morning it would be a 5 star event for me.

Douglas C. le

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The two individuals that received the truck when we dropped it off were WONDERFUL. I was having a bad day and they cheered me up :-)

Darryle S. le

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I use to love renting from this uhaul location. Always friendly and equipment always seemed fairly clean and efficient. I’m here to express my concern and warn people about them now. I was swindled out of $150 because of minor to nonexistent scratches to the rear of a pickup truck. It’s to my understanding that all of the equipment at uhaul are for ALL work purposes. Some of these jobs include lawn care, moving furniture and etc. The pickup truck I used from June 17-18 2019 was a already sparsely scratched and dinged up vehicle from previous use. I returned the vehicle on June 19th 2019 and was mysteriously hit with a $283 bill when I was only quoted $75. I’m really disappointed in uhaul for taking advantage of me and charging me obscene prices for things out of my control and frankly out of theirs. Pictures of the so call damage is below. Please uhaul don’t get anybody else with this foolishness. Thanks Darryle S. PS won’t allow me to copy pictures to comment section.

Briana P. le

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Le client n'a pas laissé de commentaire.

James D. le

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Everything was perfect

Latanya C. le

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...

Ollie M. le

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Keep up the great customer service

yvette p. le

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Not a thing needs to be changed! Both gentlemen were nice and courteous. They explained things clearly. Perfect gentlemen with great demeanors!!

Clive N. le

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I would like to submit my strong appreciation for your employee at this location by the name of Zachary. He was courteous, calm, knowledgable, walked me through the contract, and built tremendous trust with me. What an awesome experience!

Valencia J. le

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This location savedy uhaul experience. I can't remember the guys names but they were great.

allah s. le

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Le client n'a pas laissé de commentaire.

Rosalind M. le

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Get calls directly to location not to call center or someone pretending to be at that location very important. Almost lost me as a customer because of people at the call center. Thankfully it was very good customer at the location where a rented from.

Gloria G. le

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Great place very professional.

Samuel A. le

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Le client n'a pas laissé de commentaire.

Keith B. le

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Better explanation of billing. I was confused on what i was being charged for because 19.95 for a truck 30 miles and taxes coming up too over a $100 was not explained to me correctly.

SHAVONDA S. le

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Le client n'a pas laissé de commentaire.

Onna O. le

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Staff was very friendly. Excellent customer service

Josh J. le

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Outstanding job u-haul

Charles C. le

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Le client n'a pas laissé de commentaire.

MONICA M. le

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Great job Fulton Industrial Staff. I left my credit card on the seat and they called to inform me and secured my card immediately. Great customer service with prompt engagement.

Armstrong S. le

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Manager stole money from my credit card. Manager did not return call during incident. He said he will never talk call on off day even when instructed. Had also lied initially that there was no such van available for rent. Tom the manager need to be discipline for stelling money from my credit card

WENDELL G. le

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Superior customer service

Wallace T. le

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Le client n'a pas laissé de commentaire.

addie d. le

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Great experience with Staff

MERVAN S. le

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Donuts hot coffee every thing was great customer service including

Glenver T. le

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You and the customer both check vehicle out together. It should be unlimited miles in the City or the State of Georgia

Demerrick T. le

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This is a great location. Staff greeted me as I entered the building vehicle was ready and waiting for me.

Gloria S. le

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Le client n'a pas laissé de commentaire.

renee c. le

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What started out as a situation going the wrong way fast ended up in laughter and comrade. The staff apologized for the mix-up no fault of their's, but they were kind, considerate, apologetic, accommodating and made me feel like an appreciated customer . Excellent Service crew.

JAMES H. le

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This was the best experience of any rental I have ever had. The representative Angelica at a A-1 Storage on Six Flags Drive helped me in a pinch and the gentleman at the Fulton County location we're very helpful and making sure we had everything we need for our move.

Glenn W. le

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Le client n'a pas laissé de commentaire.

lea d. le

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Le client n'a pas laissé de commentaire.

Derek H. le

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Le client n'a pas laissé de commentaire.

Theodore T. le

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Le client n'a pas laissé de commentaire.

TINA B. le

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Le client n'a pas laissé de commentaire.

Charles O. le

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I rented a motorcycle trailer and the license plate light was missing. The person at the store wasn't able to fix light on site. That would be my only concern. Need minor repairman on site

Ebonie H. le

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Utterly disappointed with the service and billing. Associates inside the storelied about my mileage and were down right disrespectful. Never AGAIN

xavier s. le

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Le client n'a pas laissé de commentaire.

Schuyler T. le

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Le client n'a pas laissé de commentaire.

Athayl B. le

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Associate are very rude

Crystal B. le

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Had an horrible experience with the processing of the rental where they changed my pick up location and didn't let me know and the customer service rep was nasty and actually getting smart with me on this issue.

LEON t. le

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Le client n'a pas laissé de commentaire.

denetria w. le

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Le client n'a pas laissé de commentaire.

gregory j. le

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Le client n'a pas laissé de commentaire.

Amanda p. le

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NOTHING....I USE THIS LOCATION OFTEN AND THE STAFF IS ALWAYS PROFESSIONAL AND COURTEOUS EVERY TIME I 'VE USED THEM....KEEP IP THE EXCELLENT WORK YOU ARE DOING

JOE B. le

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Le client n'a pas laissé de commentaire.

SYLVIA C. le

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Le client n'a pas laissé de commentaire.

brian f. le

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You canceled my appointment after moving locations. I called multiple times to confirm and checked in online. Still you canceled my appointment. I request appointment guarantee and my $50. Brian Fetherston bfether2000@yahoo.com

karen r. le

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Le client n'a pas laissé de commentaire.

Sherwin W. le

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None

Derek E. le

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Le client n'a pas laissé de commentaire.

Denaya T. le

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The service people were quick and courteous enough. However, the truck that was issued to me was sub par in that it needed maintenance by way of engine service or tune up, it was very sluggish. And the tire pressure light was on, not a smooth ride. The tide caused me concern that we would be able to compete the task, but thank goodness it made it. When renting a vehicle it should be road ready and the truck i had was clearly not.

Mark P. le

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Le client n'a pas laissé de commentaire.

Kristen L. le

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Definitely satisfied!

ALINA R. le

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Amazing Team, Went above and beyond to get boxes scheduled on time. When movers flaked, they were on it immediately to resolve and help find other movers.

ALINA R. le

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Amazing Team, worked well to communicate and accommodate mine and the movers needs.