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Stephen PyzikiewiczCustomer Reviews for U-Haul at Grant Rd
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything went well and the staff were nice. The week before they also helped by confirming that my setup will work with the trailer I need before I made the appointment.
Christopher PuchalskiAndy, who helped us with our rental was awesome. The van was clean and in great shape. The whole experience was seamless.
James YagerGreat service, went smoothly - thank you!!
Lisa SavagePleasant experience. Staff were helpful and courteous.
Miriam ZagonaWe prefer this location to all others despite a higher cost. It has improved tremendously this year, helping us stay on top of things.
deena stewart hitzkeGood experience
tarce moncrieffeWould of gave you 5 stars but the pickup truck I ordered wasn't available so I got stuck with a 10' box van. Nice vehicle but sucked down the gas. The man who helped me was fantastic and he deserves a raise
sharon clayHire security guard at night. This location is really sketchy after 8 pm.
Millicent PepionNote: Check engine light came on when returning truck to drop off location, not sure if truck maintence is properly being done. Let customer drop off at preferred location instead of sending them way out of their way!!!
Russell DupreThe truck was clean and comfortable to drive but it does have two problem that need your attention. The headlights are not really bright enough to drive with at night unless on bright. The requires driver to constantly turn off and on for oncoming traffic. The passenger window rattles constantly. we drove the truck 15 hours from Tucson to Austin and it drove us crazy. That definitely needs to be fixed. The staff at pickup and drop off were friendly and helpful. The lady who made the reservation for me was pretty rude. John Cook
JOHN COOKThe trailer was full of brush and rocks, employee very unfriendly at checkout and we returned a day early and no refund offered. I'm sure the trailer was available for rental a day earlier than expected so if rented they made double the money on it. Very bad experience at this location.
John UlricksonFriendly, helpful and competent, They had me hooked up and off in minutes, and drop off was even quicker. I would recommend these guys. ( And the price for a local trailer rental was extremely reasonable).
James RestinStill waiting on the return of the rest of my deposit this is the only thing that deters me when rent with uhaul
Kurt SchweissVery pleasant customer service and easy pick up and drop off
Isaiah GreenwaldThere was water in the back of the cabin from a rotten seal that I had to clean. Also the radio nob didn't turn down easily. I finally go the volume down after messing with it for 5 mins.
matthew craigFriendly and efficient. Made our 'last-minute' worry free!
TIMOTHY MCCONVILLEBen was great! Pay him more.
Olga ApolinarskaEverything was fantastic!!!! Thank you!!!!
priscilla maldonadoMy order was messed up there truck was not ready or the reservation was messed ups I was charged a fuel charge even though I returned it at the same level and early. The guy who helped us was absolutely amazing and that was the only good thing about my experience.
Evelyn BathThe staff are very friendly and helpful.
Kimm CrayIn route we received very professional assistance from Wolfe Automotive in Brady Texas with a loose car trailer strap. And they had a clean location.
gerald lubbersJillian was great, very helpful.
hailey kyleExcellent and prompt pickup and return. Great experience, as expected.
Rex RichmondGrant's location is wonderful and the workers are helpful and kind.
Ashley GonzalezAll ideas great!
Bob JonesGreat customer service, supportive and helpful. Merci!
Dave BeckHad a great moving experience. All employees were pleasant, professional, courteous, and respectful. Staff helped when I needed the truck for a few more hours. Will recommend and use in the future.
Elizabeth MunseyI wasn't refunded for the miles I hadn't driven which I had documented in front of another person at time of pickup and also at time of drop off. The associate never mentioned starting mileage nor was it on the printout given at time of pickup. In order to ensure not to overpay the refund, he instead not to address it at all and refused the refund.
Hilda SeeleyOur lights on the passenger side of the vehicle were inoperable No break lights. No turn signals No driving lights. Very dangerous. We should get a credit or something for a dangerous driving situation. Truce should have been inspected before being sent out. We didn't realize until after the vehicle was packed or we would have returned it immediately
Nicole Aversa FerranteEspecially for renting, this location had so many trucks and trailers. Like tons of every shape and size.
Collin GillespieExcellent service. Great team working there.
Brice BradleyExcellent service à la clientèle
Gustavo BlancoAndy and Jillian were total professionals. Greatly appreciate their efforts
Michael MillerThe staff is friendly, polite and knowledgeable. They helped me pick the exact right equipment for me. The truck was easy to drive and load with the ramp. The location is very convenient and they even provided safe parking for my car.
Sally QuickForgot the dolly
kelly OgleThe staff was great. Courteous and efficient.
Keegan ConradNothing your service is great thank you
Robert LujanVan could use exterior wash!
Lois DyckEverything went better than expected - thank you!
dallas stevensAndy was very helpful
Lois DyckHelpful, friendly and efficient assistance on pick up and drop off.
Mary MackNothing it was great
Brittney McknightFront end needs an alignment, Pulls to the right. Wiper blades need to be replaced. It would also help to have a longer ramp and the 26' truck. The auto trailer did just fine.
barbara leipoldThis locations staff is excellent.
Cliff ParksOne of the most quick and efficient check out and drop off experiences i have had at any u haul location!
Kelsey NussbaumQuick and efficient pick up and drop off.
Brian KennedyThe staff has been always been helpful. Thank you for everything. Rafe Phipps
rafe phipppsMore help more than one person working would be great other than that everything else is excellent no other complaint just not enough help.
Robert LujanThe young man who helped me at this location was extremely helpful and a nice person.
John PetrieIt has been a great experience. to have a staff so dedicated. I highly recommend this location!
shu-hui galichMerci
Clare Lorring | Expérience généraleStaff was very helpful and swift with service.
Zachary Tudor | Expérience générale