Timing on delivery of U box to location was off. Patrick was very professional and helpful with transition of storage and went above and beyond to assist in my needs.Andre A. | Expérience générale
Customer Reviews for U-Haul at Knox Abbott
Pour nous contacter
Cayce, SC 29033
(@ Stop Light)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun-dim : fermé
Heures d'ouverture spéciales
- 1/22/2022 - 3/31/2022: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Shaun K.
Le client n'a pas laissé de commentaire.Denise M.
The gentleman that checked me out was a professional. Very nice experience. My only issue was with the self check in application. It took 7 times to get checked in. The photos wouldn't uploadWILLIAM A.
Le client n'a pas laissé de commentaire.BAYRON M.
Le client n'a pas laissé de commentaire.Jose B.
Le client n'a pas laissé de commentaire.FLORDAVE A.
The customer service was excellent!Michael K.
Le client n'a pas laissé de commentaire.PATTI L.
Management was great! Excellent service..PENNY D.
Le client n'a pas laissé de commentaire.CHAD R.
Le client n'a pas laissé de commentaire.GRANT H.
Le client n'a pas laissé de commentaire.SUDHAKAR R.
I've always received good service and never had trouble paying with my debit card or asked for a deposit. The guy who checked me that works for the company and wrecked the 26' uhaul on 11/6 was very slow and being complicated saying my bank card wasn't working to pay $49 then he said I have to pay $100 deposit and I said okay I'll still be using the same card and it went through with the deposit. I brought the truck back before 12:15 pm waiting to be checked in he was outside with a customer and one customer waiting infront of me he just told me to leave the keys I could leave and he didn't check me out. I called an hour later and a nice young lady checked me out and sent my receipt now I just have to wait for my refund to go back onto my card. This makes it hard when you are moving dealing with people like him.NINA M.
Received friendly and courteous service. Would highly recommend Uhaul to everyone.Rona L.
Le client n'a pas laissé de commentaire.JOHN O.
The drop off location was 13 miles away from where I was. I tried other locations that were near but no luck to wasted gas hours hunting a closer one. I think the drop off should be based on the location of your move. Overall I'm satisfied with serviceKimberly M.
Richard White did a great job.william S.
The folks working at this location could definitely use some help, much like everywhere right now. However, despite that, we had a very good experience. Richard White went above and beyond with us, and with everyone we saw come through the facility while we were there. He was always kind, respectful, and very composed. You can really tell he has an amazing work ethic, and he completely made the experience we had by being calm, friendly, having an amazing attitude. Do whatever you can to take good care of him, because people like that are truly difficult to come by these days!Crystal M.
You are doing it with team leader white. Very pleasant experience.esequiel S.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.STEVE W.
Le client n'a pas laissé de commentaire.ELIZABETH L.
The Cayce location eventually tracked down the issue with the incorrect trailer number and got everything taken care of.Zechariah S.
Le client n'a pas laissé de commentaire.Daniel R.
Le client n'a pas laissé de commentaire.GEORGE B.
Le client n'a pas laissé de commentaire.LEROY W.
Le client n'a pas laissé de commentaire.KEOSHA P.
Le client n'a pas laissé de commentaire.Rebecca F.
Excellent, professional and convenient.Murlene E.
Le client n'a pas laissé de commentaire.GARRY C.
Le client n'a pas laissé de commentaire.KRISTIN M.
Le client n'a pas laissé de commentaire.STEPHENWILSON W.
Le client n'a pas laissé de commentaire.STEPHEN R.
Le client n'a pas laissé de commentaire.TONYA N.
Service rapide et convivial.DON L.
The manager was friendly, and his service was what we miss alot today. Took care of my rental professionally. Thks.JAMES B.
Le client n'a pas laissé de commentaire.MORRY E.
The staff was awesome, fast and friendly.LILLY P.
Richard was very helpfulSamuel M.
Le client n'a pas laissé de commentaire.REGINALD R.
Le client n'a pas laissé de commentaire.ANNA A.
We had a great experience once we got someone on the phone. The wait time on the customer service line was a bit long, but they were able to modify our reservation and that was very helpful!JASON A.
Le client n'a pas laissé de commentaire.JERMAINE T.
Richard at Knox Abbott was extremely helpful and made our experience exceptional!LUCIANWILLIAM L.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Mark J.
Le client n'a pas laissé de commentaire.PAUL E.
Excellent service à la clientèleALLISON J.
Le client n'a pas laissé de commentaire.WALKING EAGLE B.
Le client n'a pas laissé de commentaire.eugene P.
Very friendly staff. Extremely helpul.Michael M.
Le client n'a pas laissé de commentaire.VIVIAN I.
Le client n'a pas laissé de commentaire.DUANE S.
Le client n'a pas laissé de commentaire.ROSEANNE H.
Le client n'a pas laissé de commentaire.Desirray M.
I hauled a BMW Z4 which suffered significant damage to the lower front bodywork due to insufficient clearance on the trailer. Some provisions should be mad to accommodate such vehicles. In order to rent a questionnaire is required asking about the tow and towed vehicles. Clearance issues should be noted here!Arthur I.
Le client n'a pas laissé de commentaire.charles B.
Easy pick and return- manager on duty was very helpfulDANIEL H.
Le client n'a pas laissé de commentaire.ROLANDO H.
The 15 foot truck I rented was clean and whatnot but it had severe transmission problems. It took forever to Automatically shift. Once weight was added to the truck the shifting turned into a hard jerk shift.MARQUITA H.
Le client n'a pas laissé de commentaire.John R.
Richard W. was the best! Thank you for making the process so easy for us!DORASHA S.
Le client n'a pas laissé de commentaire.Nicole R.
My first experience was very pleasant I had no problems in and outGreg T.
Le client n'a pas laissé de commentaire.Tonilia A.
Le client n'a pas laissé de commentaire.regina G.
Le client n'a pas laissé de commentaire.ERIC W.
Le client n'a pas laissé de commentaire.Laura M.
Rental went very smoothly!!! Would definitely use again!TINA W.
Le client n'a pas laissé de commentaire.MATTHEW E.
When I got there there was only one worker and about 8 people in line. he had to check in all the trucks so it took awhile, which not his fault and he was supper nice and helpful. Since he had just checked in the trucks when I went to drive away the tire light was on and it wasn't completely cleaned yet. I then had to get help from another man that showed up and he was visibly annoyed and was trying to fix it. He had me back the truck up into the spot he need to fix it but I was moving slow and didn't move close enough. I was trying to move slow for precaution but it was clear he was annoyed with me and then I was getting anxious.Jessica D.
The general manager was very friendly and helpful. However, the overall rental experience was horrible! I made an online reservation three weeks prior to the date I needed the rental truck. I received an email indicating I would receive a phone call from U-Haul with instructions on where and when to pick up the truck. I never received a call and had to call U-Haul myself. After waiting over 45 minutes on hold I finally had a representative who was helpful in securing a truck for the following day at this location. This was not ideal as we had a reserved time to move into the apartment and getting the truck a day late put us behind on our move-in time.PATRICK M.
Wanted to pay cash for my additional mileage, not put it on my credit card. Only one person at the counter and there were customers ahead of me. Finally just left before she could check in my truck and agreed to have charges put on my card.Rebecca F.
The girl working here was super helpful and even recommended a great place to eat.CLAYTON G.
Le client n'a pas laissé de commentaire.Louis W.
Le client n'a pas laissé de commentaire.Amy L.
Le client n'a pas laissé de commentaire.Tara Z.
Le client n'a pas laissé de commentaire.WILLIAM H.
Manager did an awesome job!LEE W.
So accommodating!TRINITY B.
There was only one employee working and about 8 customers in line. I don't remember his name but he remained very professional and helpful under all that pressure. Great job!Robert K.
Le client n'a pas laissé de commentaire.Thomas V.
Le client n'a pas laissé de commentaire.SEAN O.
Le client n'a pas laissé de commentaire.RHIANNON L.
Richard did a great job getting me on the roadDAVID L.
Richard White was great to work with!REBEKAH L.
Everything was good and I will tell everyone how good u areBERNARD J.
Le client n'a pas laissé de commentaire.Victor F.
Everything was good even the employeeNICOLE J.
I don't recall his name (like Richard or Robert or Nathan) but he was super great. 10/10Steven C.
Excellent staff. All are very friendly and accommodating but you need more staffing to make the location a memorable customer experience.CHARLES D.
Le client n'a pas laissé de commentaire.LOUIS G.
Le client n'a pas laissé de commentaire.FRANK T.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.Mark T.
Le client n'a pas laissé de commentaire.MELISSA S.
Nothing; great guys/ fast service.TARA P.
I got the trailer back a day early, the service to unhook was easy. thanks.Jim M.
Richard was very helpful. The truck had a little trouble going up hills but it got the job done. Will be using again later this month when my son moves.LYNNETTE W.
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