Évaluations des clients U-Haul at N First St

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at N First St

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William F. le

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Le client n'a pas laissé de commentaire.

Dilgesh A. le

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They charge me 50 miles extra

JUSTIN C. le

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Everything went great, and he was super helpful! AAA+++

Carson C. le

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Customer service was terrible. When moving, people are pretty obviously on a schedule. The people working here seemed to intentionally do things slowly. None of the systems were working, I had to ask for my paperwork. When I returned the vehicle, I had to ask for them to check the mileage so I would be charged correctly. The employee went to go check it and I watched him sit in the drivers seat on his phone for 10 minutes before I went out and asked what was going on. While I was trying to check out, he answered a personal phone call and was talking about making a transaction with someone on cashapp. So unprofessional. Literally the only good thing about this experience was that the van was clean.

VERNON M. le

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Check your lights before it gets dark.

Audrey R. le

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Drop off was terrible. Entrance was blocked so I could not properly pull through to park my trailer. Couldn’t even get all the way in the parking lot so drop off put me in an unsafe situation.

Patrick R. le

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Location too busy and crowded, entering and exiting the site was difficult and dangerous.

Tasha S. le

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I had to wait 30 mins before someone helped me. The owner was dismissive because I did not have my phone. The movers I hired through uhaul stood me up. I drive the vehicle 6 miles in all and when I returned it the owner said he would not check it in until I tapped out the gas. I pointed out the gas gauge was past the full line and he was dismissive again and walked away from me.

Arianna S. le

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Le client n'a pas laissé de commentaire.

tonya Y. le

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Le client n'a pas laissé de commentaire.

Ben L. le

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Le client n'a pas laissé de commentaire.

Kara R. le

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Le client n'a pas laissé de commentaire.

charles P. le

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Very tough in and out access.

Lindsey M. le

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They were awesome and efficient

Jamie S. le

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There was still trash in the uhaul when picked up. I reserved a utility dolly and was not in the truck after I got home. Also rented a tow dolly and a brake light was out.

Daley K. le

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Le client n'a pas laissé de commentaire.

Dewey N. le

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Le client n'a pas laissé de commentaire.

John F. le

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This truck had a mirror that didn't work properly this was the same truck that I rented last week both times it had a bad mirror on the passenger side so you can see what coming on you blind side a very dangerous tbing

Sandra L. le

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Le client n'a pas laissé de commentaire.

Chester P. le

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Le client n'a pas laissé de commentaire.

Heidi C. le

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Great customer service!! They got us in and out!!

Alric M. le

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Le client n'a pas laissé de commentaire.

Bobby F. le

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Le client n'a pas laissé de commentaire.

marcus G. le

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Le client n'a pas laissé de commentaire.

Gary B. le

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Le client n'a pas laissé de commentaire.

Shyvonne H. le

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Le client n'a pas laissé de commentaire.

Andrew A. le

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It wasn't just the location, which seemed to be understaffed, its was mostly the rent online, pick up using a mobile device that was more irritating than anything. Didn't seem to be worth it.

Youness A. le

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I got non functioning truck key

George K. le

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Nothing! The trailer was perfect for our needs and the staff at the location were great.

Jason S. le

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I was billed improperly - mistakes happen, I get it. By the time I had found the error, and called, they were already aware of the issue. It was painless, they were polite about it, and it was resolved in 30 minutes. HUGE KUDOS to these guys. Mistakes happen, owning and fixing them promptly is something of a lost art. Thank you.

VANOY H. le

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Excellent Service

David D. le

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Le client n'a pas laissé de commentaire.

Lacinda O. le

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Maurice is the BEST!!! So friendly personable and handles 100 things at once

James T. le

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Get associates that dont make you feel like you're bothering them

matt M. le

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Le client n'a pas laissé de commentaire.

Rachel B. le

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Staff was friendly and helpful. They made it clear what was expected of me and the vehicle. The only downside is if you aren’t familiar with Nashville, it can be a bad part of town.

phil M. le

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Le client n'a pas laissé de commentaire.