Évaluations des clients U-Haul at Niagara Falls Blvd
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul at Niagara Falls Blvd
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STEPHEN L. le
give military discount to retired military
Paula H. le
Nothing. Did great this time.
Teresa M. le
Everyone was so nice and friendly from beginning to the end great staff
Kenneth K. le
Check -in is very professional, quick. You can always count on a clean, well maintained vehicle. Thanks!
REBECCA S. le
Everyone I spoke with on the phone or saw in person was polite, efficient, and helpful. Would highly recommend. Thank You Ps. I did not like the app. It was confusing & inaccurate. Much prefer speaking to humans.
david O. le
Everything was great...only problem was what’s with filling the gas to 3/4 of a tank. Why not make sure the tank is full...you get a full tank, bring it back with a full tank. It’s a pain putting fuel in slowly, watching the gas gauge to get to 3/4 tank. What is the purpose or advantage of that ? The staff were great.
Michael H. le
Everyone is always on top of their job and make the transaction as easy as possible. Thank you.
Robert R. le
Easy in store reservation, pick up and drop off.
ROSALIE M. le
I was satisfied with the service provided
Michelle G. le
trying to verify the return location was a bit difficult. Both times I returned, I couldn't verify because it was too complicated. I made sure to clean it out, the tank was full and I put the key in the drop off box.
Gregory S. le
Very friendly and helpful service
Colin B. le
Everyone at this location is amazing
kathleen H. le
Both guys at the counter were helpful and courteous! It was a pleasure!
Justin D. le
Uhaul did not have a ramp to access so moving equipment was quite challenging. Also when returning truck staff took a long time to come to counter. No one at counter to greet customer.
Michael H. le
Staff is always excellent to work with.
Darin D. le
The people were real friendly and made me feel welcome.
Wayne K. le
Keep up what you are doing! Continue to train the incoming staff, management, and leadership as well as this site here in Amherst NY. Thanks for the rental awesome as usual out of this site.
john W. le
The representative at this location were very unprofessional, too busy with his cell phone to help the other person on the computer as he was having a lot of difficulty. He was the manager I believe. Second he did not tell me how to operate a tow dolly, I had to ask him as he was walking away from me. He also forgot a safety chain that I pointed out laying under the dolly. He never told me I had to return the dolly in 5 hours, I got a txt from uhaul at 7:56PM about the return. Called the location but it closed at 7PM, no answer on my call. As far as the young man who handled the counter he was very polite and patient with his computer problems. I don’t know his name but he was a little on the heavy side and long hair, a nice person for uhaul. Now the manager guy is not so helpful, he needs more training or let go if there is no improvement.
Victoria J. le
The service was excellent and very informative. Keep doing an awesome job!