Le client n'a pas laissé de commentaire.Timothy W.
Customer Reviews for U-Haul at Niagara Falls Blvd
Pour nous contacter
Amherst, NY 14226
(S Of 324)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
All Terrific!Walter S.
Le client n'a pas laissé de commentaire.Shenara K.
Le client n'a pas laissé de commentaire.Nathaniel B.
Le client n'a pas laissé de commentaire.Donald M.
Le client n'a pas laissé de commentaire.Gregory G.
The parking situation seemed imperfectNICHOLASALDO C.
Great team. Always a seamless rental experience. Best U-Haul location I have ever used.Michael H.
Le client n'a pas laissé de commentaire.Darren T.
Angel was very professional and helpful. The exchange went well and seamlessMelissa G.
both sales people at check in and check out were professional, helpful and made the process quick yet thorough.Michael H.
Le client n'a pas laissé de commentaire.JOSEPHLEONARD D.
Le client n'a pas laissé de commentaire.Gina D.
Le client n'a pas laissé de commentaire.Evan R.
I reserved a furniture dolly, as we were moving all my large furnishings, but all that was available was a utility dolly, which was utterly useless.Kathleen K.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.WILLIAMREES H.
I actually had to clean the van before driving. Thank god I carry Clorox wipes.Jill C.
Le client n'a pas laissé de commentaire.Alyssa D.
I was treated very nicely by staff inside the location and was able to be on my way very quickly. I highly recommend it.EDWINA JR J.
Le client n'a pas laissé de commentaire.Darryl H.
Truck was given to us with a bent key and wasn't notified that the key needed to be inserted in a particular way for the truck to start. had to call for roadside assistance.Melissa M.
Le client n'a pas laissé de commentaire.Charles S.
I reserved a cargo van on Tuesday, when I arrived on Saturday I was told they were overbooked and I would have to take a truck instead. What's the point of making a reservation if it won't be honored?MAXAMILLIANTHOMA L.
Had an additional charge placed on my credit card. After waiting 40 minutes on hold, the lady could not find what this charge was for. I do not wish to wait 3 business days to resolve an unauthorized charge to my credit card. I do not take credit card theft lightly.KEVIN P.
Truck was dirty inside..you would think with the current covid issues the truck would be cleaned after use. The steering wheel was actually sticky as were the interior door panels. Average for uhaul.DAVID C.
Le client n'a pas laissé de commentaire.john D.
I have never used uhaul before but I've heard bad things about them. Well this was an amazing uhaul with a great employee. I forgot the dudes name but he was great. All the equipment worked as it should. Very low price, good service and good equipment. What more could you ask forTREVORSCOTT B.
Le client n'a pas laissé de commentaire.Steven H.
Amazing customer service! Will definitely send everyone I know their way :)TYBERIOUSJAMES K O.
Not sure you can improve, employees were polite, kind, and had me in and out of there in minimal time.bruce E.
The best part of the experience was how nice and efficient the man was who helped us at the Niagara Falls blvd location. He was pretty busy but stayed calm and did one thing at a time and managed to take care of everyone pretty fast. Good guy! Good equipment! All around good experience!SANDRAMICHELE C.
excellent customer serviceSONIJA M.
Le client n'a pas laissé de commentaire.DARRINFREDERICK S.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.TAMMYMARIE M.
Make it easier to contact the store location directly instead of all of the automated options.JULIEANNE J.
Angel is the manDavid B.
Was a great and very easy experience!! I was late for my appt to pick up the van, but the representative at the counter was very courteous and friendly. He was able to help us out anyway. I will definitely return to rent from this uhaul again. I highly recommend this for anyone who wants to rent a moving vehicle!!NICOLELISA K.
Le client n'a pas laissé de commentaire.KEVINGLENN B.
Le client n'a pas laissé de commentaire.JILLIANPAIGE K.
Le client n'a pas laissé de commentaire.ROBERTWAYNE Y.
The employees were so nice and professional. They greeted you when you walked in as well when dropping off. They made the pick up painless. Any questions or concerns you had they were able to answer them for you and made sure that the vehicle was in top notch shape before leaving them.ADELLEI E.
Le client n'a pas laissé de commentaire.Troy M.
For the location: Staff was friendly and helpful. Thanks! For U-Haul in general: Stop creating charges for ever little thing. Since m my last time using U-Haul, you've figured out how to squeeze more and more from your customers (ie naturally filling your truck with equipment you'll be charged for - texting customers to complete status updates before dropping off vehicles or they'll be charged more as the employees would have to (do they not inspect regardless?). Understanding fully that you're a business into maximizing profit, maybe pull back just a bit and make the experience less of a hassle for your customers.Jared M.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Amy S.
Le client n'a pas laissé de commentaire.Pamela H.
Le client n'a pas laissé de commentaire.DANASUE M.
I needed a trailer for a quick move of some stores items and they were able to accommodate me I always have a good experience at this locationDOUGLASJAMES W.
Le client n'a pas laissé de commentaire.Scott N.
The guy who helped me out was really friendly and helpful. Should give him a raiseHARRIS M.
Le client n'a pas laissé de commentaire.CHRISTINEELLEN G.
Le client n'a pas laissé de commentaire.Lisa D.
My technician/serviceman was the best. Seriously...DANA P.
I paid for a mattress bag but did not receive itEMILYK T.
Very nice and helpful staff.Natalie D.
Easy in...Easy out.... Great Service!Karen K.
Our experience went smoothly. No issuesKARENELIZABETH A.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.Barbara D.
Le client n'a pas laissé de commentaire.ELIZABETH R.
Le client n'a pas laissé de commentaire.Michele H.
The manager of this location does an excellent job. I was very impressed with his level of caring and professionalism. I will definitely rent from him again.William H.
Use of protective blankets without rental cost. That would make transactions more customer friendly, and mitigate a "nickel and diming" business atmosphere.Gray S.
I rented a 26' truck one-way. The first truck I got was not tracking correctly. I went back and got it replaced. In doing so, the rented equipment was not transferred. I then went back to the location again to get the rented equipment. This replacement truck was better than the previous one but was wobbly between 40-60 mph. After I returned the truck at the destination, they charged me over 8K for some unknown reason as of yet. I called in customer support and got a ticket opened with an expected answer in 48-72 hrs. No update in that time. I called again and found out that the ticket was directed to an incorrect location. Now it is being redirected and I'll have to wait another 48-72 hrs before I get even an explanation, let alone a resolution. From start to finish, it has been a painful experience.Sohaib F.
Le client n'a pas laissé de commentaire.andrew S.
Le client n'a pas laissé de commentaire.Abbas H.
In and out in less than five minutes. The very friendly staff was very helpful.Bernadine J.
Excellent service à la clientèleDUANEN T.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.SUSAN V.
Le client n'a pas laissé de commentaire.Andrew L.
Le client n'a pas laissé de commentaire.tim R.
Le client n'a pas laissé de commentaire.Francis D.
Le client n'a pas laissé de commentaire.Shirley E.
Both check in and check out were handled in a prompt, efficient, knowledgeable and friendly manner. You made this move so much easier for me. Thanks!!PAULHAROLD M.
Le client n'a pas laissé de commentaire.Tim S.
Le client n'a pas laissé de commentaire.Michael T.
The guys at this location were very helpfulMICHAELA K.
Manger was great-when I returned the trailer the yard guy was great.JAMESM B.
Le client n'a pas laissé de commentaire.Eric T.
Everything was great.Matthew S.
Wash the truck windows inside and out.Michael S.
Le client n'a pas laissé de commentaire.ROGERJ L.
Le client n'a pas laissé de commentaire.MARKS F.
I didn't get any of the moving supplies that I rented, but the employee that helped us was niceBrielle Z.
I can't think or anything. Service was friendly, helpful and efficient at both pickup and drop off.MICHAELJAMES F.
Le client n'a pas laissé de commentaire.JACOBDEAN W.
The process of returning the truck was very challenging. We had to call a representative and was charged additional fees for that. Very disappointed with the experienceJOSEPHR J.
Le client n'a pas laissé de commentaire.Zipeng G.
The only issue I had was with the unethical leasing terms. You only provided me with two times to pick up the truck (7am and 7:30am), which meant that the 24 hour day was over at 7am the next day. So, when I returned my equipment back at 5pm the next day I was charged with 2 days of rental. This is an unethical way of creating multiple chargeable days. Honestly, while the service and truck provided were fine, this business behavior will cause me to second guess using UHaul again.Jesse C.
Le client n'a pas laissé de commentaire.Denys K.
UHAUL should contact customers via email text or call if there is any change to reservations persons who work behind the counter need more training how to talk customers with out any confrontation and tray to resolve the problem .Daniel G.
Le client n'a pas laissé de commentaire.Tyler H.
Le client n'a pas laissé de commentaire.NATHANTHOMAS F.
Le client n'a pas laissé de commentaire.RANDYL M.
Le client n'a pas laissé de commentaire.bernadette K.
Very easy check in and clean easy to use truckBRANDONWILLIAM P.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!