Customer Reviews for U-Haul at Roswell Street

1 834 évaluations

900 Roswell St   Marietta, GA 30060

(770) 428-6220

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(770) 428-6220

900 Roswell St
Marietta, GA 30060

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Staff was late including manager check out took 45mins 9am appointment drivers seat was stuck unable to move forward It took myself rocking and employee pushing the seat forward finally seat moved hitting my knees against the dash

Thelma M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica F. 
Évaluation :
1

Worse business experience I've ever had in general these employees don't know or weren't trained properly and do not give you any information then want to hold you liable, very rude and unprofessional and negligent towards all of their customers not just me I noticed when I was in line. Worst business experience I've ever had in any store

Allen F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OMAR J. 
Évaluation :
4

I booked online. Declined all additional services, entered credit card and checked in online. At counterI had to decline insurance AGAIN and when price came up it was DOUBLE. When asked it was because it was 19 MINUTES before the reservation time I requested and I was being charged for additional 24 hours. I pointed out I didn't have the equipment yet but would gladly return it within 24 hours. Return time had to be manually adjusted 15 minutes. Nuts.

Walter D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wilder N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald Z. 
Évaluation :
2

I was not informed by the employees at this location on how to return a rental after hours. I was to rerun the truck by 10pm but actually returned to around 7:45pm. There were several other people returning their equipment as well and none of us had a clue on how to return or where to put the keys. We helped each other basically the blind leading the blind. That mean no one at the location took time to explain to at least 3 customers on how to return the rental after hours. With being said I was doubled charged for the rental. I called 3 times today 06/27/22 was placed on hold for long period of time only to promised that a manager would call me back. She never did so I called back around 6:30 pm. Once I was finally able to get the Mgr on the phone she talked over me wouldn't let me speak and then hung up in my face. I called back and was talking to a very nice gentleman explaining to him how I was just treated by that time I am in tears. She then snatched the phone from the professional person I was speaking with and proceeded to yell and accused me of being irate and ranting. When she is the person that was irate. The person Uhaul has managing that store should not be in a leadership role. She escalated a complaint when she should've been trying to offer a solution and a refund. I would like someone from corporate to give me a call to help resolved the overcharge. And I would like to be treated like a human being. I am going to make so much noise regarding my experience until Uhaul removed that Mgr. She came to the phone ready to fight and argue with someone that was giving Uhaul business and their hard earned money. Please listen to the call and u will know that what I am saying is the truth. The automated message on Uhaul line states all calls are recorded. And Inwould like a copy of that call. Again I will not quit until there is a satisfactory resolution and a apology from that manager. Her unprofessionalism is deplorable and unwarranted. I don't understand how someone can treat a customer not just but another human being that way. I have never cried as hard as w did today after that phone call with the person you have in charge of leading your store. Where is the accountability. I look forward to hearing from someone soon

Marsha M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SIDNEY N. 
Évaluation :
5

The service was quick and professional. The truck was clean and excellent condition. The employees were friendly and helpful. A very good experience.

marty H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger M. 
Évaluation :
5

Tina is an amazing manager and her staff is obviously just like her. Couldn't have had a better experience with my storage. Different than any other storage company in the world. They're not about stealing and selling your stuff.

Adam W.  |  Expérience générale 
Évaluation :
4

New to Uhaul storage. Great so far!!!

Timmothy M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick B.  |  Expérience générale 
Évaluation :
4

The address is incorrect for this location. When typed into maps it took me to a location about 10 minutes away from the actual UHAUL location. I called the location and asked if the address contained a NE in it and she associate told me no, however it does. When I dropped off my UHAUL 40 minutes early I was told I was "good to go", then at 4:20 I get a phone call asking when I will be returning the UHAUL because I was 20 minutes past due time even though I had already returned the truck an hour ago.

Andrea D. 
Évaluation :
5

Staff at 900 Roswelll Street location were all exceptional

Robert F.  |  Premières impressions 
Évaluation :
5

Great Job Already!

Emily W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jarrod V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin O.  |  Expérience générale 
Évaluation :
3

Pas de frais cachés

James W. 
Évaluation :
2

My reservation is in a different place. I didn't get the van in the original location. It added 20 miles extra on my trip and expense. I'm not happy about it

Venkata Kalyan S. 
Évaluation :
5

Nothing, but I'll be more careful to select the am time instead of pm time when ordering my pick up time. Otherwise, I was treated very well by both the South Cobb and Roswell St locations. Merci.

Robert E. 
Évaluation :
3

It was just a drop off. no check in or anything

Philip N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abdrahim A.  |  Online Move In 
Évaluation :
5

very good 👍 and had excellent experience

Patrick M. 
Évaluation :
5

Great service Thank You

Eldwin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kodjo G. 
Évaluation :
1

Charged more than what was stated. Exaggerated the price.

Alonzo B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Latoria T. 
Évaluation :
4

The u-haul app needs to work! I could not do mobile pick up

Jussi K. 
Évaluation :
5

Easy drop off experience

Steve G. 
Évaluation :
5

Demonstrate the hinged left trailer wheel fender (auto transport) to outgoing rentals. Didn't know it was there (duh).

J Kevin C. 
Évaluation :
4

The U-haul company as a whole has no clue what is going on between stores or parts of the company that handle issues. My reservation was moved last minute after I ordered it online a week in advance. Only to have it set to a location by the Scheduling manager for my region to a location that was CLOSED the day I needed it to move. Ridiculous, get your act together. Also, communicating between phone services, they send you off and you have to explain your situation 4 times to different people.

Daniel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bonita B. 
Évaluation :
3

They did not inform me that when you have a tow dolly attached you cannot back the truck up

SHEILA MARIE J. 
Évaluation :
5

This was an easy rental from ordering the truck to pick up to return. The equipment was well maintained and worked flawlessly.

Zachary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bamidele O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anupam S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian F. 
Évaluation :
2

Very slow service to start a rental and manager was demanding upon return with no pleasantries whatsoever.

Matthew E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leonids P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carlos A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

samuel P. 
Évaluation :
3

This location remedied the horrible communication and rude service of another Uhaul location (S. Cobb Pkwy location). The S. Cobb Pkwy location did not communicate that they didn't have the vehicle I had selected which was a significant inconvenience and they did not apologize for the inconvenience.

Keyara H. 
Évaluation :
1

The manager was extremely unprofessional. I would never recommend this location to anyone.

Naimah M. 
Évaluation :
2

Customer representative was unprofessional

Devon J. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

mike E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin J. 
Évaluation :
3

Professionalism was lacking. Customer service reps were rude and had a very difficult time with check out.

James M. 
Évaluation :
5

friendly, professional, more safety focused than past uhaul locations

paul G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
4

Start up the vehicle for the customer on a flat surface to give a proper reading of the gas level.. check all engine lights are off and not on before sending a vehicle out with a customer.

Mark P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIO P. 
Évaluation :
5

The staff was friendly, helpful, this was my first time ever renting a tow, I would highly recommend this location to friends and family.

Eric P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JOSE R. 
Évaluation :
5

I pulled up to the marked drop off point and after several minutes of waiting for someone to come out, I began the lengthy process of checking in the truck via my phone. I went through the multiple steps, took all my pictures, and was then asked where I wanted to park my truck. I found a spot to put it, locked it up, and per mobile instruction, was looking for the key drop. It was at this point that someone came out from inside and asked if I was returning a truck. I said I had just completed the return on my phone. She said "You're not supposed to park it. You are supposed to wait at the check-in point for help." I told her no one came out, so I returned it via mobile. She said OK - and I left. If mobile return isn't an option, U-Haul shouldn't have sent me a mobile link to do it that way.

Edward L. 
Évaluation :
5

This location was so helpful, professional, and kind with every phone and in-person interaction. Super impressed with u-haul at Roswell Street.

Amanda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irma S. 
Évaluation :
3

When i reserve a dolly online. Make sure the location has it, before you confirm it.

Brandon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy H. 
Évaluation :
3

Under staffed location, very pool customer service

Ezekiel K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAYTON P. 
Évaluation :
5

i had requested a receipt by email but have NOT received it i dropped the truck off earlier this afternoon and was told that my receipt would be sent by email i returned the truck without damage, with rented equipment, before the due date/hour, with more gas than when provided, and with less mileage than allowed thanks bob

robert M. 
Évaluation :
5

Service was great. Apologize for keeping truck extra day due to not finishing task.

Ethel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven R. 
Évaluation :
1

I had a horrible experience. Please call me. 3107033338

Jared S. 
Évaluation :
5

everybody was great

Dale J. 
Évaluation :
5

The store manager was amazing. She has a wonderful personality, very energetic and extremely helpful. I rent from uhaul all the time and she made my day! Merci.

Natalie Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

georgene W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandre B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jwana W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent S. 
Évaluation :
5

S.O.

Mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William H. 
Évaluation :
3

There were food crumbs on the floor and under the seat when picked up. The right turn signal didn't work when the headlight switch was turned on. Your mileage rate.99 is too high. Other than that, the truck ran well.

Scott F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENYATTE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaac S. 
Évaluation :
5

Aucun

Angel Z. 
Évaluation :
5

The service was great for me so keep up the good work.

Melissa W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dwain S. 
Évaluation :
2

Greet the customers have a nice attitude be friendly

erica D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda M. 
Évaluation :
5

The staff member that checked in the trailer was very polite and friendly. Fast service and courteous staff members will keep the business operating longer.

DARRELL M. 
Évaluation :
5

The staff here are excellent. They are friendly and they take care of their customers, especially when they have repeat customers. It's nice to have friendly faces to interact with when doing things that aren't exactly fun.

INMOON P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY W. 
Évaluation :
2

The lady at the service desk siad the truck had 1/2 tank of fuel which it did NOT.... barely 1/4. I disputed through the app, and after returning the truck in Florida, I was charged for 3 gals. I had to call and "dispute" AGAIN, over the phone to get refunded. It's a "racket" for Uhaul to charge people for fuel...... Shame on you guys..

Richard A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dong P.  |  Expérience générale 
Évaluation :
5

Staff very helpful and knowledgeable Indoor storage very nicely kept and accessible Will definitely use this facility again if I need storage

Brianna J.  |  Expérience générale 
Évaluation :
5

La Nina and her staff were extremely efficient and pleasant to deal with. She has her staff very well trained.

Iris P.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daryl D.  |  Premières impressions 
Évaluation :
1

This U-Haul has the rudest, laziest employees of any storage facility I have ever used. And there's a travel nurse I use quite a few

marie c.  |  Expérience générale 
Évaluation :
5

They were extremely helpful, got me where I needed to be, made my reservation easy, and smooth…

Adoniyah S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES WALLACE W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Liza S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melinda H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marshelle D.  |  Expérience générale 
Évaluation :
5

This is a top notch U-Haul facility. The staff is professional and timely in responding to communications. And the facility is modern. It always clean, well lit, easily accessible, smells good, quiet and room temperature. I was a bit concerned when I had to get a unit on the 2nd level but once I actually drove around to the unit, it was street level from the side street and had 2 garage doors for loading/unloading regardless of weather conditions.

Shanita E.  |  Expérience générale 
Évaluation :
2

Bait and switch. I lined up a truck and free storage for a month and did not get the truck I wanted at the time I needed it. I stayed because of the one month free rent which I found was not a true offer and the unit I got has a building column in it reducing the square footage. This has all been put online as well. There is nothing like being trapped by you.

William N.  |  Premières impressions 
Évaluation :
5

Timiyah Blair at the front desk was very knowledgeable, patient and professional. She assisted me with getting my storage units after my items wouldn't fit in one she helped look for another unit on site after I was told by another worker that all units were occupied.

Marshelle D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SABRINA P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory L.  |  Expérience générale 
Évaluation :
5

The staff was execlent,promt, and patient...i know thats hard when it comes to customer service!! Thanks and i will be using and recomending uhaul again!!

VICKEY H.  |  Expérience générale 
Évaluation :
1

Very rude and unhelpful worker at the desk. I was charged for a unit that was supposed to be free for the first month, and the manager refused to resolve the issue when I brought it to her attention. I was reimbursed after going through corporate, following several hours of my own time spent explaining the situation. I will avoid this location moving forward.

Brendon C.  |  Expérience générale 
Évaluation :
5

Absolutely one of the best U-Haul stores in the area. Love how they paid tribute to the former Chevrolet dealer that was there for so many years. Excellent re-purposing of that property.

Christopher M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Markiste G.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tarra D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Djuan M.  |  Online Move In 
Évaluation :
5

I went storage and units trucks all over the country are you in the top five

Shirley C.  |  Expérience générale 
Évaluation :
5

Deberian de cerrar un poco mas tarde.

Hilario D.  |  Expérience générale 
Évaluation :
5

I'm terrible with names, I believe his name was Fredd. But he did a wonderful job making my move in smoothly and efficient. Went above and beyond, and he was very knowledgeable.

LESTER J.  |  Premières impressions 
Évaluation :
5

Great service the young man was very pleasant and knowledgeable

Reginald L.  |  Premières impressions 
Évaluation :
5

Staff is friendly knowledgeable and always ready to help. Storage facility is always clean and very well maintained. Fortement recommandé!

TAHIRAH S.  |  Premières impressions 
Évaluation :
3

uhaul roswell st marietta is hard to get in and out of with big trucks, needs to be modded out ie. parking lot.

gary j.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ELLEN M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA Y.  |  Expérience générale 
Évaluation :
5

They have an good crew there Kia the GM was just very knowledgeable & patient with Me& My storage situation!! It wasn’t a long drawnOut process& that’s why if I ever have to return I will & I’ll certainly recommend them to Anyone in need of storage ⭐️⭐️⭐️⭐️

connie h.  |  Expérience générale 
Évaluation :
1

Whoever the assistant manager there should definitely be fired. She harassed us the entire time we were trying to break the lock off our storage unit. This lady was rude, condescending, unhelpful, unprofessional, and had the nerve to run up on us with two other employees. The other two employees were no help. The assistant manager made threats to us our whole stay and also threatened to call there cops on us after we called a locksmith to help us due to them being completely useless! I will never recommend U-Haul storage again! Y'all suck!

Tracye D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHARON R.  |  Expérience générale 
Évaluation :
2

My experience with Uhaul was the worst. Moving is already stressful and my horrible experience added to this stress. The storage unit I was given was roach infested and I was accused of bringing them with me which is not the case otherwise I wouldn't have complained about them. I was then initially told I had to move my stuff out of the unit after I paid a company to move it in. After complaining about the situation, the manager there worked with me and reassured me she would take care of it. I appreciate everything that she did to make the experience less stressful and she was very helpful in getting my things moved to another unit while I was out of the country. However, the moving company that they hired destroyed my TV stand in the process. The staff worked with me after I expressed how upset I was; however, it was a horrible experience for me.

JUDITH L.  |  Expérience générale 
Évaluation :
1

Terrible all around.

Brendon C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

stacy s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANE W.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Laneta A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dustin m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol s.  |  Expérience générale 
Évaluation :
5

Zakiya Blair is the GM at this location and she has been nothing short of phenomenal in dealing with our particular situation. Moving across the country is very stressful and she has listened to us and worked with us from the start. She goes above and beyond what a typical business person would do. I highly recommend this location as the staff is following her lead and are only going to continue to be successful.

Tracy P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashanti W.  |  Premières impressions 
Évaluation :
3

Pick time was 1pm I arrived at 1230pm waited 45mins for a truck.The weekend of 5th of June my reservation was for 1pm I arrived at 104pm I had been bumped truck was given to someone else. This is poor customer service I wouldn't recommend this facility.

THELMA M.  |  Premières impressions 
Évaluation :
5

I just moved into the area and I reserved The wrong storage unit for my items. I went And met Ms. Blair and she showed me a unit and was extremely helpful and eased my worry! Things are wonderful.

LISABULLARD E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garrett G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARNEECIA J.  |  Premières impressions 
Évaluation :
5

I had a great experience with this U-Haul location, both with my truck rental and storage rental. The facility is very well maintained. The Saturday I came to check out of storage (and pick up / drop off a truck to move everything) it was very busy and the staff was as patient as any

Kelsey J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis S.  |  Premières impressions 
Évaluation :
1

Your systems are awful. I reserved a unit online, and Terrence tried to assign me one TWICE, and they were both occupied. He has no visibility to which units are available and which ones are occupied. So I didn't stand a chance at getting a unit at UHAUL.

JACKSON S.  |  Expérience générale 
Évaluation :
1

Your systems are awful. I reserved a unit online, Terrence assigned two units that were already occupied. How is he supposed to know which one to assign? I did not have time for that, and I had to go with a different company that takes inventory seriously.

JACKSON S.  |  Premières impressions 
Évaluation :
5

10/10 will recommend!

Sarah A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TEMIKA T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelsea C.  |  Expérience générale 
Évaluation :
5

Thank you for keeping my items in a clean environment and safe!

Angela H.  |  Expérience générale 
Évaluation :
5

The staff is great and Kia the manager is awesome. Thanks guys. Blessings 曆

Anetha W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zaria A.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kim t.  |  Expérience générale 
Évaluation :
5

Merci

CLAYTON D.  |  Expérience générale 
Évaluation :
2

My door access code still does not work. I can only get to my unit during 'operating hours.' I stopped by the front desk in the first couple of days and was told that online move-ins are rarely able to complete properly and that corporate would need to fix my code as it all looked right in the system here. They said it might take a day or two for the code to work. Still nothing.

Vince W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mercedes S.  |  Expérience générale 
Évaluation :
5

We had a great experience. Jesse is awesome!

Ann T.  |  Expérience générale 
Évaluation :
4

NO Veterans discount or if paid for full year in advance!

Daniel H.  |  Premières impressions 
Évaluation :
5

Finding the entry to the property with a truck for the first time was a bit obscure, but everything after was more than I'd expect at least from what I am used what I am accustomed to from other U-Haul storage facility. This is a more modern experience with special drive up ramp for different vehicle and digital key access.

DANE B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nyla L.  |  Expérience générale 
Évaluation :
5

very good customer service. Will definitely use this facility again with future needs. Thanks.........rd

ROBERT D.  |  Expérience générale 
Évaluation :
5

The staff was courteous and helpful. The process was quick and we had no issues that wasn't quickly satisfied..

JOSEPHINE T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LENORE F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annette D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melvin K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra f.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT D.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Korey S.  |  Expérience générale 
Évaluation :
5

It was a great experience....thank you!

Margaret B.  |  Expérience générale 
Évaluation :
5

Kiya and Jesse were the consummate neighborhood professionals. Each time I needed space or assistance, they treated me like a long-time local friend, and made me welcome while quickly solving my problem. Trucks and rooms of the size I needed were available, and accessible as-needed. The facility is extraordinarily clean, and I felt safe no matter when I visited. Thanks U-Haul and the Roswell Street team!

Edward D.  |  Expérience générale 
Évaluation :
5

Chris was very helpful and polite. He was very informative and great in assisting me! This is my first time renting a storage unit and he definitely made it simple and convenient. The prices are amazing and it didn't take long to get situated.

Chalonda C.  |  Premières impressions 
Évaluation :
3

Everything was ok except that for the 2nd time they never seem to be able to find my reservations.

Benito S.  |  Premières impressions 
Évaluation :
5

I had a great experience working with the staff who, convinced me to move my things from Extra Storage to U-Haul over a year ago.

Sarjo P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REINA M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAMELA R.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Philip B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaunna W.  |  Expérience générale 
Évaluation :
5

Ms. Kiya the GM in Marietta on Roswell Rd is wonderful. She is absolutely AMAZING!

Tobice T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S.  |  Expérience générale 
Évaluation :
5

The staff was extremely friendly and helpful. The manager Kiya was awesome.

TONA J.  |  Premières impressions 
Évaluation :
5

From the time I set foot in Georgia this location helped me get moved into my storage with ease. Every employee in this location is very kind and truly made me feel at ease. Using U-Haul for my move from Chicago has been a horrific experience BUT thIs location in Georgia with the General Manager Zakiya leading her team. Gerald, Terrance and another young guy you would NEVER go wrong. The phrase "I CAN HELP YOU" is the definition of every one of them. Thank You Tobice Terrell

Tobice T.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shaunna W.  |  Premières impressions 
Évaluation :
5

Great staff. Shelby was awesome!

Eugene P.  |  Expérience générale 
Évaluation :
3

Arrived on July 5,2020 around 6:00 pm the door access to get in too storage was locked couldn't get into my storage. Another also had too leave due no access. The sliding and the Mandoor was locked.

Johnny W.  |  Expérience générale 
Évaluation :
5

Very helpful and professional I wish there were more people like her in the service industry it actually was the best part of my week even though my week was very stressful. Thank you for having her as one of your lead employees. Tommie Liott

Thomas L.  |  Premières impressions 
Évaluation :
5

Thanks for your good help. I was pleased with all of my service that day. Every one wore there name tag as well.

Sharon S.  |  Premières impressions 
Évaluation :
2

The staff seemed to be confused most of the time. Always overcharged me so I am still waoting on a refund of late fees they say I owed every month even though I was not due to the last day of the month and paid early most times.

Latausha G.  |  Expérience générale 
Évaluation :
5

The team at this facility are fantastic!

Thomas L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Riaan V.  |  Expérience générale 
Évaluation :
1

We moved out on March 14, continued to get notices we had not paid our April bill, telling us we were being charged a late fee. Left two messages for Ms. Blair and also sent an email and never got a returned call back. This kind of management will run you out of business . I own a moving company and will never recommend this facility to our customers . The lack of customer service is unconscionable. No excuse for not responding back to me.

Donald N.  |  Expérience générale 
Évaluation :
5

THANK YOU FOR THE USE OF YOUR FACILITIES IN RESPECTS TO COLLEGE STUDENTS HAVING TO MOVE OUT SO ABRUPTLY!!! #TEAMSPIRIT U-HAUL !

kierra y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pedro c.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julia W.  |  Expérience générale 
Évaluation :
2

They charged me for a month of storage after I moved out over 15 days ago and didn't prorate the month I moved out in... I will never use them again.

Derick F.  |  Expérience générale 
Évaluation :
5

Shelby was very friendly and helpful!

CELESTE B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernard A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aneatra D.  |  Expérience générale 
Évaluation :
5

I came 2 different times 2 days back to back an the costumer service was outstanding to the point I wanted to work here myself. I had a great an convenient experience. Thanks so much

keonta c.  |  Premières impressions 
Évaluation :
5

Very well managed. Staff is terrific. Highly recommended for rentals and storage.

Mark H.  |  Expérience générale 
Évaluation :
4

I wish we could access the facility later than 7pm. otherwise everything was ok apart from penalties fined the very next day instead of a week later.

Judith B.  |  Expérience générale 
Évaluation :
2

The GM is very rude not only to the customer, like me, but to her employees, she has a power trip, and is like they don't reprend this behavior, and until they do not, it is going to be a cycle

Rosangel D.  |  Expérience générale 
Évaluation :
5

Customer service was great

Netasha T.  |  Premières impressions 
Évaluation :
5

Everyone is so customer service oriented. Love this location.

Sharon C.  |  Premières impressions 
Évaluation :
5

Employees were extremely helpful

Daniel W.  |  Expérience générale 
Évaluation :