Le client n'a pas laissé de commentaire.FRANKLIN V.
Customer Reviews for U-Haul at Shadow Mountain
Pour nous contacter
Phoenix, AZ 85032
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.John H.
Great service!NICHOLAS J.
Great place great service!MARK J.
The gas tank was 1/2 full so it was hard to be sure I was filling approximately and went overAlice B.
Le client n'a pas laissé de commentaire.SETH M.
Le client n'a pas laissé de commentaire.ROBERT K.
I TOLD THE MGR THE KID THAT HELP ME HAS A GREAT FUTURE A GREAT ASSET TO U HAULROBERT V.
Le client n'a pas laissé de commentaire.Paula H.
Le client n'a pas laissé de commentaire.Herbert K.
Le client n'a pas laissé de commentaire.Brody D.
Great serviceJorge A.
Excellent customer service.Rhonda B.
Great customer service!Stephanie M.
Customer service from humans was great, the automated system I tried to use first was poor.Dustin H.
Had to wait almost 15 minutes at drop offStephen W.
Le client n'a pas laissé de commentaire.Chris T.
Best staff I've worked with at any U-Haul!Robert S.
Amazing crewCaique P.
Le client n'a pas laissé de commentaire.Molly V.
Le client n'a pas laissé de commentaire.Edwina H.
Le client n'a pas laissé de commentaire.David W.
not much.....LOUIS T.
Paid for a dolly, didn't have one in the truck. It was an early morning pick-up so I couldn't ask an associate.Diyego C.
Le client n'a pas laissé de commentaire.Heidi H.
The young man who helped me when I rented the trailer and dropped it off was awesome. There was some problem with the U-Haul computer system that prevented him from renting me a trailer as a walk in customer. We ended up getting a reservation via my smartphone and completed the rental.Scott H.
Le client n'a pas laissé de commentaire.SHERRIE C.
Le client n'a pas laissé de commentaire.carolann G.
Staff was very helpful and provided excellent customer service, Truck had 128 000 but worked fine. But I due not like the policy of renting the units out with only 1/4 tank of fuel. I feel that they should be rented with a full tank and returned with full tank.John S.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Jeff S.
Very helpful employees. I've used UHaul more than once over the years - they have always been courteous and able to answer any questions. This location on N 32nd St was equally ranked. Still waiting for an email with my final billing. Originally billed for 30 approx miles when picking up the vehicle but drove less than 30 mi.Robert P.
Staff there is great!james S.
The customer service team is excellent! Very happy to be served by you guys! Appreciated!Liliane U.
Le client n'a pas laissé de commentaire.Geoffrey C.
Le client n'a pas laissé de commentaire.William T.
Excellent customer servicmary E.
Uhaul 32nd and paradise Phoenix, Miguel is nice and helpful, hooked up my car trailer with Cody, really nicemartin L.
Customer service here was quite the opposite. It was right around 7:00 p.m., and the signs weren't clear on where to return the vehicle. I was in the wrong area, and someone came out of thd office just as they were leaving and told me that I had to move my truck, but he wasn't very clear. I started moving it but asked again for clarification, and he wasn't very helpful.E (Chad) B.
Le client n'a pas laissé de commentaire.Andrew D.
Le client n'a pas laissé de commentaire.Cornel S.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.richard M.
Not a thingPatrick W M.
The guy who helped me out provided amazing customer service!Sydney B.
Le client n'a pas laissé de commentaire.leonard T.
Le client n'a pas laissé de commentaire.Arthur J.
Le client n'a pas laissé de commentaire.Josh N.
Nothing I could say except that when you call it goes to an off site call center and it's hard to reach them so I just drive there. But the place is the best run business in town and they have the best employees anywhere.DONALD H.
If you need a truck or a trailer, go to this location. These guys were like family to me while I worked with them. Much love to Victor, Miguel, Vinny, and Cody. Yal are awesome and I hope we meet again in the future. Be good and stay safe yal.DARREN W.
Service was incredibly fast at the time of day we picked up and dropped off our rental. Staff was quick to acknowledge when we entered the store, and our rental was immediately brought up for us and we had barely parked for the return and staff was quickly unhitching us. Well done.Susan P.
Le client n'a pas laissé de commentaire.Troy H.
Le client n'a pas laissé de commentaire.Jennifer D.
Just continue to strive having enough rentals for every customer that inquires. At first, the auto carrier was NOT available, saying that we had to change the original location pickup to a Scottsdale location. Got off the phone to remind them that one of Scottsdale guys can tow my auto carrier to the Shadow Mountain location so my friend Dale has all the convenience he deserves for helping me tow my '31 Chevy coupe to his garage!Michael C.
Thanks nice service 👍Jorge A.
Le client n'a pas laissé de commentaire.VIRGINIA Y.
Le client n'a pas laissé de commentaire.willie L.
Le client n'a pas laissé de commentaire.Philip S.
Very helpful, friendly and made it enjoyable.KAREN G.
Le client n'a pas laissé de commentaire.Kelly L.
All goodHoward K.
This is my favorite place to rent UHaul equipment from. Some of the reasons include: They usually have the equipment I need, whether its a drivable, or a towable, I usually can find it ready to go here. Next, the equipment is in good condition, and clean. I don't have to worry about tires looking like they may or may not make it thru the task. Everyone I have ever dealt with at this location is helpful, kind and professional. I'm not looking for my next best friend, but it certainly should not be too much to ask to be treated with respect, and I have never experience anything less than kindness and respect at this location. Lastly, but not least, is the quickness at which I have been checked in whether I am picking up or dropping off the equipment. It has never been an issue of having to wait more than a 2 to 3 minutes, and usually I am waited on immediately. Merci.Ross B.
The only problem we had (big one) was that the tires on the trailer left terrible tread mark stains all over the driveway of our new home. We haven't even moved in yet and the driveway is wrecked! Obviously the tires were in bad shape. I'm really upset.Jonleigh P.
For a last-minute rental, they had a truck available, and I was in and out in no time at all. Great job!!Kimberly F.
Le client n'a pas laissé de commentaire.SETH M.
Le client n'a pas laissé de commentaire.DERICK S.
Well managed location, with helpful staff.Edward F.
What can U-Haul do to improve the experience when you are renting trucks or equipment from U-Haul.? Absolutely nothing, you guys were awesome, went above and beyond anything and everything we needed for our rental exper ience. Thank you so much, The Grenier'slouisa Y.
Staff is friendly they take good care of you!! My favorite locationLatonya D.
Every single person I interacted with that day was great! The person at the counter when I picked up was helpful and very nice! The guys who checked the equipment when I returned weee also very nice and helped get me out with the rate on some unused equipment. I'll be back the next time I need something from UHaul!!!Kevin G.
Le client n'a pas laissé de commentaire.jaime T.
Practice backing up before you get stuck in a situation that doesn't allow you to pull-through. It's trickier than it looks.David W.
Victor was very helpful. ThanksJessi V.
Le client n'a pas laissé de commentaire.Charles N.
Miguel and staff were very helpful and are the exact reason I will continue to use UhaulBronson C.
Le client n'a pas laissé de commentaire.Nicholas T.
The guys were very helpful and Victor did a great job. MerciBrandon H.
Le client n'a pas laissé de commentaire.peter G.
Drop off took over 45min due to location hours closed Following instructions given and numerous try's ughRalph J.
Le client n'a pas laissé de commentaire.Bryan R.
Send me my email receipt and i will give you a better reviewMARK C.
Le client n'a pas laissé de commentaire.FADI H.
Little dirty but got the job done..Gus R.
Back inset tire passenger side was out of balance and had started to overheat numerous times, while driving the truck it shimmery pretty quickly at 40-45 mph and seemed unstable at times but overall experience was incredible with staff and understanding of the situation and beforehand over the few days prior to renting from this facility but overall friendly and professional staff just trying to figure it out with a CA filealan P.
Sways top notch at this location. Used it for yearsAngelo B.
The associate at check in was rude and unhelpful.Luke B.
Le client n'a pas laissé de commentaire.Travis K.
Le client n'a pas laissé de commentaire.Walter R.
I have been coming to this location for many years. Victor and his crew are awesome! Highly recommend this location.Shawn S.
Le client n'a pas laissé de commentaire.TERRY H.
More area, too small of a lot.Jim M.
Le client n'a pas laissé de commentaire.Terry P.
Staff is very courteous and knowledgeable.Alan J.
It was great. Add alarm to cabVeronica M.
It's hard to get someone on the other phone. The automatic service is unnecessary. Other than that great customer service!Patrice M.
Le client n'a pas laissé de commentaire.Zoe W.
Could be a little more friendlySabrina G.
Le client n'a pas laissé de commentaire.Shawn B.
Great customer service very cleanROBERT V.
The staff was very courteous and very helpful!melinda p. | Expérience générale
Hector is an awesome leader and ambassador for U-Haul. My experience was truly great (drop off on Aug 1 and pick-up on Dec 17) Many thanks! MikeMIKE S. | Expérience générale
Professional facility and job.Kenneth C. | Expérience générale
There was a mixup on delivery location of my Pod. Trying to get it resolved became very frustrating. Five stars to Victor at the 32nd St & Bell store for great customer service and finding a solution.Ron C. | Expérience générale
I never visited the facility. All contacts were electronic. You were excellent in all aspects of service provided.Kenneth C. | Expérience générale
Great experience and highly recommendALICIA L. | Expérience générale
Ces personnes sont extraordinaires!Jeri T. | Expérience générale
Evan was helpful when I picked up my container. I had to work with a different office to locate the storage container and arrange pick up. The never contacted me. The storage bolts were still my box.elizabeth h. | Expérience générale
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