Le client n'a pas laissé de commentaire.Randy K.
Customer Reviews for U-Haul at Shadow Mountain
Pour nous contacter
Phoenix, AZ 85032
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The on-like check in process was exceptionally easy and convenient. The truck itself, however, was perhaps the worst vehicle I've ever had for U-Haul. The check engine light was on when I first started it (couldn't ask for a different vehicle because I arrived before the store opened) and drove about as well as expected given the engine light was on. Overall, poor experience only because of the vehicle.John A.
Friendly team and quick and easy process.Katie S.
Le client n'a pas laissé de commentaire.Jim K.
Le client n'a pas laissé de commentaire.Melinda J.
Le client n'a pas laissé de commentaire.Sandra H.
Le client n'a pas laissé de commentaire.Marcos M.
Le client n'a pas laissé de commentaire.Leticia V.
Le client n'a pas laissé de commentaire.Philip R.
Great people. Great job. Thank you.Lee C.
Le client n'a pas laissé de commentaire.KEVIN K.
Le client n'a pas laissé de commentaire.Nohemi A.
Can I get a receipt? I still don't know what my final charges areMichael E.
Our customer service representative was very helpful and knowledgeable.Kristi D.
Sale was a big help and very goodcharles S.
Thank you for great customer service. We use this same location every single year to move our college student in and out of their dorms Fall and Spring semesters! A++ service every time. We will continue to use your services and expect to see us back in August 2022.Shawn N.
Excellent service all the way around. Especially the moving crew that I was able to hire. Three brothers moving They provided great service wrapping all my items. And use protective blankets, No damage at all. Just all around great service.Aaron H.
Staff was helpful and courteousKATHY W.
Le client n'a pas laissé de commentaire.Antonio C.
Inform renter where gas tank cover is.Nick P.
Le client n'a pas laissé de commentaire.Cody U.
I have a V6 Access Cab Tacoma. Provide that tow vehicle Designation as a choice on your Website!David L.
The 26ft truck worked great, A.C. was nice and cold!!!!!James W.
The 10ft truck that I rented A.C. didn't work it blew warm air only!! !James W.
Customer service lady was very personnel & new everything!!vilinda W.
Le client n'a pas laissé de commentaire.Bailey M.
Loved the location and loved the previous vans I have rented in the past. Not a fan of the new double open doors..... I prefer the sliding door on the vans... The doors on this rental van did not stay open. It made it difficult for loading and unloadingERWIN J.
Le client n'a pas laissé de commentaire.Garritt V.
Le client n'a pas laissé de commentaire.Jay S.
trailer was dirty which got many of our things dirty.Peter H.
The truck I was given to me shut off twice and I had to call road side assistance, put me behind about 2hrs during my move.vivian N.
Le client n'a pas laissé de commentaire.Andrew M.
El mÃ¡nager atiende a las personas con gusto y si trato es muy amigable....mis respetos y felicitacionesSanchez G.
Le client n'a pas laissé de commentaire.MOHAMMED M.
Le client n'a pas laissé de commentaire.ken F.
Victor and his team and always a pleasure to deal with.Tom K.
Le client n'a pas laissé de commentaire.George B.
Le client n'a pas laissé de commentaire.Jack B.
Very happy helpful staffMichael R.
Excellent service à la clientèleENRIQUE N.
Been going here since 1998. Great employees!DONALD H.
Le client n'a pas laissé de commentaire.Corey K.
No return verification. Person asked if he could send a email but never received anything stating uhaul received the truck.Brian P.
Le client n'a pas laissé de commentaire.Kimberly T.
Employee Vincent who helped me check out was extremely rude and snotty. Will not frequent this location again.Daniel S.
Le client n'a pas laissé de commentaire.corey L.
Gentleman's that help me were Great! They were helpful and very funny. Thanks unfortunately I didn't get their names.Victoria A.
Good help, nice job highlighing the important parts of the contract before I signed. Easy app to make changes on the correct gas gauge.ANDREW S.
Le client n'a pas laissé de commentaire.Joanaa B.
Le client n'a pas laissé de commentaire.Richard D.
Natalie was super helpful and friendly. Her customer service was amazing.Blair S.
Le client n'a pas laissé de commentaire.Laura C.
Best location Victor is very professional and helpful and knows his stuffZAID K.
The location was 13 or so miles away from where I scheduled to pickup. I will send my comments about the extremely rude and ineffective female phone agent who called me to confirm my pickup information. I am still angry over her phone call, and I am not the type to hold onto those types of issues. The issues I had were not with the gentleman agent who helped me at the store location. He was EXCELLENT - efficient, courteous and expedient. He made me feel that my time was valuable and I was also early so there was no rush. Hats off to him and I'm hoping he's a member of management - not a supervisor role as his beyond effective way handling a customer was brilliant. 10/10. Fifteen if I could. Parking slots were extremely small and it is way too crowded up front which is weird as the actual storefront and back garage are HUGE. It makes no sense. You get a panic attack upon pulling in off the street immediately as it's so frustrating. Again, the gentleman who assisted me upon arriving should be on your management team if he isn't already as in retail you do not often encounter an employee who leaves such a lasting impression. I am a Scottsdale executive and was not thrilled having to drive to an unfamiliar part of town not even close to me yet again, his excellent service going above and beyond made me forget the rotten & ugly demeanor the female phone agent who called to tell me the changed pickup infoâ€¦ for awhile. At least for loading the van full and then driving the 88 miles away.Jeffrey T.
The GM was great. Had issues with corporate office on scheduled and the GM took great care of me here.'definitely recommending friends to this location.Jack T.
Excellent communication skills are exceptional customer service.OMAR T.
front window was really dirty on the insideDaniel M.
Staff was very helpful and friendly when picking up the trailer. The return was fast, they detached the trailer from my truck quickly.jorge A.
Le client n'a pas laissé de commentaire.Craig F.
Everyone was very friendly and knowledgeable about the equipment I was needing. MerciLinda M.
The owner was exceptional (Victor ) and Nataly was also very nice. Then the next day Vincent was a pleasure to deal with The whole experience was GREAT! They were wonderful to work with, I highly recommend this businessDeborah S.
I was very pleased with my experience.Ava M.
Le client n'a pas laissé de commentaire.William D.
After a very unfortunate dealing with a different U-Haul location earlier in the morning, an excellent phone-customer service worker (Brendan) got me to this location, where everything worked out great.Mark D.
Le client n'a pas laissé de commentaire.MELISSA A.
Best moving trucks in the nation! Makes moving easier and quicker! Highly recommend Uhaul moving and storage!! Affordable, quick and easy.Eduardo C.
Le client n'a pas laissé de commentaire.SHAZTINE B.
Le client n'a pas laissé de commentaire.Akeilla K.
Checking in and out was great Everyone was friendly and helpful. They all worked together as a team.JULIA M.
Le client n'a pas laissé de commentaire.RICKY K.
Le client n'a pas laissé de commentaire.Mark P.
Le client n'a pas laissé de commentaire.Dawn T.
The young lady and young man who helped me with a trailer were excellent! They processed my paperwork and loaded the trailer with ease and speed.Shawn V.
Le client n'a pas laissé de commentaire.Donna P.
Le client n'a pas laissé de commentaire.james D.
Le client n'a pas laissé de commentaire.Andres M.
Le client n'a pas laissé de commentaire.Susan H.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Pamela M.
When I turned in the truck in after use, I was not given a receipt. The gentlemen helping me logged everything on his phone and showed me the total bill and said he'd email a receipt. I have to receive that and it's been nearly 12 hours since I returned the truck.Colby D.
Victor was super helpful, kind with a good sense of humor. Stand up guy and store! I highly recommend.Dawn D.
Le client n'a pas laissé de commentaire.Hamid E.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Susan B.
Le client n'a pas laissé de commentaire.Jennifer P.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.James M.
I've always had a great experience with U-Haul!Olivia L.
Le client n'a pas laissé de commentaire.Manuel H.
Vinny was very patient, kind, and helpful.Tasha I.
The team was great and handled the waves of people really well. This will be our Uhaul spot from now on.April M.
Le client n'a pas laissé de commentaire.Chase O.
Everyone that worked there today was so awesome and had great customer service even when they were busy. Rare experience these days much appreciatedLyman S.
Great service. Drop off easy.Karen R.
Le client n'a pas laissé de commentaire.Serena S.
Le client n'a pas laissé de commentaire.MICHAEL M.
Awesome, super friendly and helpfulChristine G.
Individuals and staff that took care of us were outstanding knowledgeable respectful and kind and asked for a better place to goARTHUR M.
Le client n'a pas laissé de commentaire.noe D.
The staff was very courteous and very helpful!melinda p. | Expérience générale
Hector is an awesome leader and ambassador for U-Haul. My experience was truly great (drop off on Aug 1 and pick-up on Dec 17) Many thanks! MikeMIKE S. | Expérience générale
Professional facility and job.Kenneth C. | Expérience générale
There was a mixup on delivery location of my Pod. Trying to get it resolved became very frustrating. Five stars to Victor at the 32nd St & Bell store for great customer service and finding a solution.Ron C. | Expérience générale
I never visited the facility. All contacts were electronic. You were excellent in all aspects of service provided.Kenneth C. | Expérience générale
Great experience and highly recommendALICIA L. | Expérience générale
Ces personnes sont extraordinaires!Jeri T. | Expérience générale
Evan was helpful when I picked up my container. I had to work with a different office to locate the storage container and arrange pick up. The never contacted me. The storage bolts were still my box.elizabeth h. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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